Category: E-Tailing

Retail News Asia is committed to providing both local and global retailers with the latest E-Commerce & Etail news throughout the Asian market. This on a daily base.

  • The Alibaba Group is ready to do business in Macau

    The Alibaba Group is ready to do business in Macau

    Alibaba Group Holding Limited has had its application for trademark protection accepted in Macau, enabling the Chinese e-commerce giant to enter the MSAR with a series of products.

    Brands Ant Star, Ant Star Bank, Alimebot, 阿里蜜,星匯,星安,智惠,星匯銀行,智惠銀行, are now able to create and commercialise in Macau products ranging from newspapers and magazines to credit and debit cards, scientific and nautical instruments, file sharing software and GPS equipment. But also advertising, execution and supervision of loyalty programmes and incentives, business consulting to traffic optimisation of websites, large warehouse retail services or even insurance, financial and monetary businesses.

    In total, many hundreds of products and services that the company – based in Hangzhou and founded in 1999 by Jack Ma and Peng Lei – is now allowed to conduct here.

    With over 50,000 employees, Alibaba provides consumer-to-consumer, business-to-consumer and business-to-business sales services via web portals.

    Recently, the Chinese giant invested US$1 billion (MOP8 billion) in Southeast Asian online retailer Lazada Group increasing its stake to more than 80 per cent and making is presence even stronger in the region.

    According to Forbes magazine, over the past year Ma has spent more than 800 hours flying to dozens of countries, meeting business leaders and heads of state to introduce his grand vision: small businesses from all corners of the world trading freely and securely on the Alibaba platform.

    Highly reported Jack Ma’s ambition is to see his company reach the US$1 trillion mark in gross merchandise value by 2020.

  • Amazon prepares to take on South Korean e-commerce

    Amazon prepares to take on South Korean e-commerce

    Amazon is preparing to expand competition in the Korean online retail market, as evidenced by a recent wave of advertisements for positions in its office in Seoul.

    In the last week alone, the e-commerce giant advertised for 49 full-time positions and internships in Seoul, many within Global Selling, Marketing, and Business Development.

    To date, Amazon’s business in South Korea has focused on cloud computing rather than online retail. AWS opened an office in Seoul in 2012 and began accumulating customers and formulating partnerships with a broad base of Korean companies, including Samsung, Nexon Gaming, and Mirae Investments.

    Amazon added an AWS region in Seoul in January 2016, to provide local customers with low-latency access to AWS infrastructure services.

    However, with the addition of employees in Global Selling and Marketing, it appears that Amazon is ready to expand its retail e-commerce footprint in the region as well.

    South Korea represents one of the biggest e-commerce markets worldwide, with an existing market of $19.12 billion in 2016 expected to grow to over $32 billion by 2021. This represents the highest e-commerce penetration in the APAC market, with 72% active online shopping reach.

    South Korea’s online shopping reach was second only to the UK in a recent survey, roughly similar to that of Germany. However, South Korea is expected to surpass both the UK and Germany in online sales over the course of the next two years.

    The current market leader is 11Street, a subsidiary of SK Telecom, followed closely by newcomer Coupang.com. However, Amazon is expected to have a disruptive effect on the South Korean market in part due to its global reach. Through Amazon, sellers whose current efforts are focused on the South Korean market will be able to access a global customer base for their products.

    The most popular online shopping categories in South Korea are online travel and reservation services, home electronics and appliances, and fashion and apparel. Amazon recently made major gains in online sales of home appliances and is on track to become the leading US online retailer of consumer apparel.

  • Indonesia sets tariff ranges for online car-hailing services

    Indonesia sets tariff ranges for online car-hailing services

    Indonesia set minimum and maximum tariffs for online car-hailing services in a bid to ensure comparable pricing with conventional transport providers and address complaints of undercutting, sending shares of the nation’s top two taxi firms soaring.

    Ride-hailing services such as US group Uber Technologies Inc, Southeast Asia’s Grab and Indonesia’s GO-JEK have heavily subsidised their drivers in Indonesia in order to gain market share in the country of 250 million people, analysts say.

    The transport ministry said in a statement on Sunday that it had set a tariff range for online car-hailing services of 3,500-6,000 rupiah (S$0.35-S$0.62) per kilometre for the islands of Java, Bali and Sumatra.

    For Kalimantan, Sulawesi, Nusa Tenggara, Maluku and Papua, the range is 3,700-6,500 rupiah per kilometre.

    The regulation kicked in on July 1 and will be evaluated in the next six months, the ministry said. “There has to be a balance between conventional and online transport, so that has to be regulated,” Pudji Hartanto Iskandar, director-general of land transport at the ministry, told by phone.

    The news sent shares of Indonesia’s two biggest taxi operators, PT Blue Bird Tbk and PT Express Transindo Utama Tbk, surging on Monday.

    By 0340 GMT, Blue Bird shares jumped as much as 10.7 per cent, while Express gained as much as 4.3 per cent. The broader Jakarta stock exchange was 0.7 per cent higher.

    Drivers of Blue Bird and Express have called for a ban on ride-hailing services, claiming they were subject to less stringent requirements than conventional taxis.

    Uber said in an emailed statement it had yet to receive a copy of Indonesia’s regulations. “However, we remain committed to working with the government to find a path forward that accommodates the interests of riders and driver partners and supports innovation, competition and customer choice,” Uber said.

    Grab said it is ready to cooperate with the transport ministry and to comply with regulations. “After receiving direction from the government, we will review the policy and make the necessary adjustments to ensure that our driver-partners will still earn the best incomes when using the Grab platform,” it said in an email.

    GO-JEK did not provide an immediate comment. Blue Bird and Express did not immediately respond to requests for comment.

  • Tech giants all-out to secure more data for AI leadership

    Tech giants all-out to secure more data for AI leadership

    Big data is all the rage as the key building block to prop up the emerging artificial intelligence (AI) industry. For this reason, tech giants here and abroad have gone all-out to become more data-rich to embrace the next AI era.

    This is true for almost all the tech industries including smartphones, internet and e-commerce as shown in the latest steps taken by leaders of these tech platforms.

    Apple and Samsung, for example, are turning their eyes to the autonomous vehicles market as their next growth area, which requires massive datasets for full-fledged services. Google and its Korean counterpart, Naver, are intensifying their rivalry for language translation service. This is also cited as a war of data, as those with enough datasets can offer more accurate and natural translation outcomes.

    One thing they have in common is that they have their own voice recognition platforms combined with big data. The smartphone leaders are equipping their flagship devices with voice assistant services, while Naver and Google are seeking leadership in the AI speaker industry.

    The AI home speaker is particularly drawing keen attention from the global tech sector, with industry-leading IT giants such as Google, Amazon and even Alibaba tapping into the data-driven hardware market.

    Observers point out that the AI speaker is not serving as a key revenue generator for those leading tech titans, but plays an important role in collecting datasets.

    Amazon and Google are two leading players in the industry, with the former launching its wireless speaker, Echo, in 2015. The latter followed suit with Google Home in 2016.

    Amazon’s Chinese e-commerce counterpart, Alibaba, is also set to unveil its own AI speaker this week.

    In Korea, Naver is cited as the most influential AI player, backed by its unmatched amount of datasets from its internet search portal that has more than a 70 percent market share here.

    The internet giant is boosting its AI presence in Asia where Google and Amazon have yet to achieve notable success.

    Naver plans to launch its AI speaker called Wave this year. Its AI voice assistant app, Clova, will operate the device.

    “Wave is targeting Japan at the initial stage, as no AI speaker competes in the market seriously as of now,” a Naver spokesman said. “After securing a sizable market there, we are going to expand the business into other Asian countries.”

    The company said it is seeking to take advantage of its AI expertise and massive language-related datasets.

    “The language-learning process may come as a hurdle for overseas AI firms like Amazon and Google in tapping into Asian markets,” he said. “But we have strong footholds in both brand value and language datasets in major Asian markets.”

    The company, teaming up with its Tokyo-based subsidiary LINE, is also planning to launch its Champ portable AI speaker in Japan and other Asian nations. It vies to take advantage of its presence as a dominant messaging app player especially in Southeast Asia.

  • Can Alibaba realize its global ambitions?

    Can Alibaba realize its global ambitions?

    Jack Ma, the man who turned Alibaba into China’s dominant e-commerce platform, now has his sights set on global domination.

    Over the past year, Ma met business leaders and head of states in many countries to introduce his grand vision: small businesses from all corners of the world trading freely and securely on Alibaba’s platform. His goals are equally ambitious: Ma wants Alibaba to hit $1 trillion in gross merchandise value by 2020. By 2036, the company sees itself serving two billion customers, effectively becoming the world’s fifth largest economy, with sales eclipsed only by the GDP of the U.S., China, Japan and the EU.

    But to sustain the near continuous 40% growth rate of Ma’s $300 billion empire, which centers on a marketplace connecting brands with buyers, globalization is seen as key. At home it faces heightened competition with the country’s second-largest shopping site, JD.com, which just posted record sales of $17.6 billion for its 6.18 shopping festival. Alibaba’s e-commerce dominance isn’t under threat but it nonetheless sees a “growth bottleneck” and feels “globalization is better done now than later,” said Teng Bingsheng, a professor of strategic management at the Cheung Kong Graduate School of Business in Beijing.

    Alibaba’s global footprint has grown through investments in local partners. As part of a $21 billion-acquisition spree over the past two years, the company has stakes in India-based marketplaces Paytm and Snapdeal, as well as Southeast Asia’s top shopping site, Lazada, which it now holds a 83% stake after investing another $1 billion. Its financial affiliate Ant Financial has investments in payment platforms in Thailand, South Korea and the Philippines, and is expanding in further afield in South Africa.

    Some analysts however question whether Ma might be painting an overly rosy picture for small business owners. While it is true that China has a growing appetite for niche brands from cosmetics to baby food, competition on Alibaba’s shopping sites is cutthroat.

    Already thousands of brands are selling on Tmall and the number of foreign brands on Tmall Global grew 169% last year — while total sales only grew 30%, according to Mark Tanner, founder of Shanghai-based consultancy China Skinny.

    This means another part of Alibaba’s strategy has brighter prospects. Outside the U.S., through the likes of Lazada, and its own cross-border commerce platform AliExpress, Alibaba wants to find fresh customers for Chinese manufacturers. On Lazada, for example, Taobao has opened a shop, offering a curated selection of Chinese-made clothes, gadgets and toys to tap Southeast Asia’s $22 billion e-commerce market.

    Compared with facilitating exports to China, this strategy may ultimately take on more importance. Southeast Asia, for example, is an ideal market for Chinese products, whose price advantages can win over more customers, CKGSB’s Teng said.

    What’s more, Alibaba will not only create more revenue streams by selling globally but fit itself nicely into Beijing’s vision. Through grandiose projects such as the One Belt, One Road initiative, Beijing wants to restore demand for Chinese goods along the ancient Silk Road trading route, which stretches all the way from its middle west provinces to Europe.

    But it isn’t a smooth ride either. The Electronic World Trade Platform (eWTP), Ma’s version of the World Trade Organization and a web-based approach to lowering trade barriers for small businesses in the region, is moving slowly. One year after its announcement, only Malaysiajoined the initiative, establishing in March a trading hub near Kuala Lumpur International Airport— a reflection of how stalling trade talks worldwide might be affecting Alibaba.

    That means, for now, international business remains a small part of Alibaba — contributing less than 10% of the group’s revenues in the last year. Evans said the company is on track to reaching its goal, eventually generating 40% of its revenues from international businesses over the next decade.

    The company has identified its chance of success. Aside from e-commerce, Alibaba’s payment, entertainment and cloud computing units are also expanding globally. AliCloud, for example, is wooing international customers with a price 85% cheaper than Amazon Web Services, according to CSLA analyst Elinor Leung. And Ant Financial, despite recent hurdles such as opposition to its acquisition of U.S. payment company Moneygram, has installed its service at millions of retailers in the U.S. through a partnership with payment processor First Data.

  • Capitalising on China’s cross-border e-commerce market

    Capitalising on China’s cross-border e-commerce market

    Attendees of the dialogue on GMS Cross-border E-commerce Cooperation Platform held in Yunnan province, China earlier this month discussed how to develop cross-border e-commerce businesses of ASEAN countries. More than 100 representatives from e-commerce companies and associations from the Greater Mekong Subregion (GMS) comprising Cambodia, Laos, Myanmar, Thailand and Vietnam as well as Yunnan Province and Guangxi Zhuang Autonomous Region in China participated with this event. Ray Li, vice president of SF Express International Business Division, shared his insights as a representative from the logistics sector on the import opportunities for Chinese e-commerce companies at the event.

    China’s “One Belt, One Road” initiative and Supply-Side Reform policy provides a driving force for the development of cross-border trade for ASEAN countries as well as for China itself, Ray Li said. Overseas shopping by Chinese consumers is growing at a rate of more than 50% annually, driving the rapid increase in sales of milk power made in Singapore, coffee made in Vietnam and latex products made in Thailand.

    As how to best expand into the Chinese market, in the pilot stage of business, Ray Li suggested cross-border e-commerce suppliers use B2C direct mailing services with light assets, zero inventory, small quantities and multi batch models, in order to accelerate the stock cycle and sales.

    SF Express is a Chinese express company known for its fast delivery and quality services and has a network coverage of 34 provinces and cities across China. The express service provider, which owns 51 all-cargo aircraft, is building an air logistics hub that will soon to be the first in Asia and the fourth in the world. In Southeast Asia, the company has set up service points in Singapore, Malaysia, Vietnam and Thailand with its own local service teams that can provide door-to-door international express services.

    This event was co-hosted by the Ministry of Commerce of the People’s Republic of China Department of International Trade and Economic Affairs, the Department of Commerce of Yunnan Province, and the Asia-Pacific Model E-Port Network Operational Center. The event aims to strengthen the cooperation between and the development of GMS members in terms of cross-board e-commerce, through in-depth dialogues and communications.

  • Startup develops app that allows diners to book tables with discounts

    Startup develops app that allows diners to book tables with discounts

    With PasGo, you can make online restaurant reservations and enjoy a wide range of discounts for free. Restaurant reservation application PasGo was launched in Vietnam in 2014 to present a complete tech solution for both diners and restaurants.

    When you have plans to eat out, a lot of questions will pop up: Where, what and when to eat? And what about discounts? To find the answers, many people usually turn to restaurant reviews and spend time looking for vouchers and discounts online, which can be inconvenient, said a PasGo representative.

    The internet can be a double-edged sword as it offers a lot of information but it’s difficult to decide on which sites to trust, and even when you do buy coupons online, you still want to book tables.

    “How can I find the right restaurant, save money, and book a table before arriving? We realized diners would love a solution to all of those questions, so we created PasGo,” said the company representative.

    Through the app, you can find the nearest restaurant using a map to show you the way. You can also choose from top restaurants without having to spend time reading a review, find discounts and book tables a the click of a button.The developers of PasGo are constantly studying market trends and catching up with new technologies to create a product that can meet the best interests of both diners and restaurants in Vietnam.

    The app is able to filter options to find the restaurant that suits your taste in terms of price, location and quality. It can even fulfill special requests such as finding an eatery that can cater for hundreds of people at once, or that has a private room or romantic seats, and all free of charge.

    PasGo helps restaurants advertise for free and attract customers during off-peak hours, as well as introducing new dishes.

    “This is the optimal solution for restaurants to manage and use their capital as it is based on their actual situations instead of creating wholesaling coupons,” said the representative.

    Over the past three years, PasGo has connected 700 restaurants in Hanoi and Ho Chi Minh City with diners, and serves tens of thousands of users each day, creating the same amount of promotions and discounts.

    It has been loyal to its philosophy of only working with high-quality restaurants to help users feel secure about their choices.

    “We know this is not an easy path but the team at PasGo are consistent, and we hope the success of PasGo will encourage restaurants to pay more attention to their food and service,” the representative said.

  • Amazon Prime Day will include China and India on July 11th

    Amazon Prime Day will include China and India on July 11th

    Amazon’s Black Friday-like event for the summer will be back for the third time. On July 11th, the e-commerce giant will hold the third annual “Prime Day,” and this time, more people will be able to take advantage of all the deals on offer.

    To start with, the event will last for 30 hours instead of the usual 24 and will begin at 9PM Eastern on July 10th. In addition, Amazon is launching the event for the first time in China, India and Mexico, which only recently joined the list of countries where the company’s Prime service is available. Customers in the US, UK, Spain, Japan, Italy, Germany, France, Canada, Belgium and Austria will be able to participate as always.

    While the event itself won’t begin until the evening of July 10th, Amazon will reveal exclusive promos for Prime members every day until then. It is possible to access the first batch of promotions starting today, which include access to Amazon Music Unlimited for 99 cents, 40 percent off Kindle Unlimited membership and 40 percent off Audible for your first six months on the audiobooks service. Alexa-exclusive deals are also to be checked out when having an Echo or a Tap speaker, a Fire TV or a Fire table, since they typically include bigger discounts than what you’ll find on the website.

  • Saha, Lazada unite for e-commerce expansion

    Saha, Lazada unite for e-commerce expansion

    Saha Group Fair is anticipated to attract over 1 million visitors, contributing more than 300 million baht in transactions. The fair runs until Sunday at the Queen Sirikit National Convention Center.

    Saha Pattana Inter-Holding Co, an investment company of Saha Group, has entered into a partnership with Lazada Thailand Co, aiming to use the e-commerce channel to explore its business at home and abroad.

    Saha Group chairman Boonsithi Chokwatana said the cooperation will fully take place this year after both parties started working together in 2014 to improve their selling platforms, warehouse systems, logistics management, payment methods and customer service centres.

    The companies have since signed a memorandum of understanding (MoU) enabling the Thai group to explore markets abroad, with Asean countries and China being targeted in particular.

    brands from Saha Group are now available via Lazada in various categories, including health and beauty products, lingerie and sport wears. More product categories will be added, including home and living products and groceries.

    Mr Boonsithi said Lazada is the leader in the Southeast Asian e-commerce market and seventh in terms of overall website popularity. It has a strong business base in Indonesia, Malaysia and other Asean market as well as China, the hometown of Alibaba, which is the parent company of Lazada.

    “This will help increase opportunities for our products to expand into the Asian market, particularly China, where customers are familiar with online shopping,” he said.

    Lazada expanded its online business into Asean five years ago in the Philippines, Malaysia, Indonesia, Vietnam, Singapore and Thailand.

    “One strong trend being seen among Thai consumers that is very positive for e-commerce is the higher penetration of mobiles,” said Alessandro Piscini, chief executive of Lazada Thailand.

    A lot of people access the internet for the first time through a mobile device and they are spending more time online for entertainment and various other content, he said.

    “E-commerce is not just about a website, but also the sub-businesses that complete the user experience i.e. payments or logistics,” said Mr Piscini, adding that Lazada will continue to invest in strengthening this ecosystem through its facilities to be put in the Eastern Economic Corridor.

    Lazada offers more than 10 million items in Thailand and 100 million items across Southeast Asia. The company plans to add two to three product categories including groceries.

    Saha Group has engaged in online business for a decade but sales remain sluggish, accounting for only 1% of Saha Group’s total.

    After partnering with Lazada, the group forecasts the sales contribution from online channels will rise to 10% in the next three years.

    The 75-year old group, which is Thailand’s leading consumer product conglomerate, has annual sales revenue of more than 200 billion baht from a variety of products, including food and drinks, household goods, clothes, leather goods, shoes, cosmetics and sports gear.

    “The cooperation with Lazada opens a new business chapter for our group,” said Mr Boonsithi.

    To support the online channel, Saha Group’s subsidiaries Tiger Distribution and Logistic Co yesterday signed a MoU with Paltac Corporation of Japan to strengthen its logistics businesses.

    Tiger Distribution is spending 1.8 billion baht to develop Tiger Suvarnnabhumi DC Project, a large scale warehouse building in Lat Krabang, Bangkok. It is expected to open this distribution centre in June next year.

  • Social media set to morph into shopping platform

    Social media set to morph into shopping platform

    China’s shoppers expect a more personalized customer experience in a new digital era where the distinction between online and offline matters less, a new report on Chinese consumer trends has found.

    McKinsey & Co released their report China iConsumer Research 2017 on the sidelines of the annual meeting of the New Champions 2017, also known as Summer Davos, in Dalian, Liaoning province.

    It found the primary shopping mode for Chinese customers has become the omni-channel experience that can offer both offline and online channels before making purchases.

    More than 95 percent of the 5,900 respondents said they either visited the physical stores before purchasing electronics online or bought them in stores after doing online research.

    The report predicted the e-commerce market in China would expand 19 percent in 2017, a relatively modest rate compared to six years of rapid growth including 74 percent in 2011.

    The report found that the solely online retail platforms are reaching their ceiling, but the full potential of the digital retail sector has not yet been fulfilled.

    “Having quickly evolved as a market for pure digital players, Chinese e-commerce is poised to enter a new retail era,” the report said.

    The term ‘new retail’ refers to a combination of the strengths of both online and offline retail.

    Founder of e-commerce giant Alibaba, Jack Ma, said new retail is wiping out the distinction between physical and virtual commerce.

    In addition to shoppers’ high expectations for omni-channel services, McKinsey suggested other major consumption trends are emerging in China in the new retail era.

    Chinese customers are pursuing scenario-triggered shopping – an e-commerce experience that adapts to whatever a shopper is doing and seeing at a given moment, the report said.

    The report also found various consumer activities such as discovering new products and making purchases are appearing on social media platforms.

    About 70 percent of the people surveyed by McKinsey who use WeChat, an instant messaging tool and social media app in China, showed interest in shopping through the platform if their favorite brands were available on it.

    The report also noted Chinese consumers’ rising enthusiasm for customized products and services.

    The report found existing online product recommendations received by consumers are far from personalized. They are based on consumers’ previous online search topics or shopping history but fail to indicate new items consumers would be interested in.

    Deeper personalization based on data and connecting online and offline experiences are key for brands and retailers in China’s new retail era, the reports said.

  • Vietnamese consumers among most demanding on e-commerce

    Vietnamese consumers among most demanding on e-commerce

    Nielsen has forecast that the Vietnamese e-commerce market will grow 22 per cent this year and 13.2 per cent by 2020.

    According to the Vietnam E-commerce Association (VECOM), the local e-commerce sector will become a 10-billion-dollar business in the next five years.

    However, local consumers are also demanding, with many complaints about price, product information and authorisation, which should be addressed by merchants to improve customers’ trust.

    A research conducted by iPrice and Trusted Company based on more than 30,000 reviews on 5,000 websites in Viet Nam, Malaysia, Singapore, Indonesia and the Philippines found that Vietnamese customers have the lowest trust on e-commerce and spend less money on shopping online.

    Vietnamese customers complain the most about “fake products”, 15 per cent higher than Thailand, the country with the second maximum complaints, given that fact that Thailand ranked 4th worldwide in the fake goods trade.

    The second maximum complaints on e-commerce sites by Vietnamese customers are about the price of products. Despite being an aggressive promotion hunter, the Vietnamese still think products listed by e-commerce merchants are overpriced.

    Given that 80 per cent of consumers prefer cash on delivery (COD) payment, the country also has the highest order cancellation rate, with 30 per cent of products not being accepted due to product failure, the research said.

    Unlike consumers in other Southeast Asian countries such as Singapore and Indonesia that have shared concerns on buying products, the most common queries of the Vietnamese are on product authorisation (store address) and availability. They are revealed to often use feedback forms to ask about products.

    Of all Southeast Asian countries, Viet Nam has an average rating of 3.7 out of five stars, the research has revealed. This is due to the fact that only large merchants have developed a rating scheme for a better shopping experience for consumers.

  • Naver will buy Xerox Research Centre Europe

    Naver will buy Xerox Research Centre Europe

    Korea’s largest internet portal Naver inked an agreement to acquire France-based Xerox Research Centre Europe (XRCE) a lab with expertise in major new technologies such as artificial intelligence and machine learning.

    Naver wants to ratchet up its AI capabilities and expand its presence in Europe, a fresh market for the Korean IT giant.

    Naver has identified AI as a future cash cow business and has been aggressively investing in the area. In January, the company established a separate corporation called Naver Labs dedicated to research and development of AI and future businesses involving AI such as autonomous driving and robotics. The company also applies AI to existing services like search engine and translation apps.

    The acquisition of the 24-year old research center is expected to make a big impact on Naver’s AI development.

    XRCE’s research papers on AI have been adopted by 75 conferences, academic journals and learned societies, Naver said. The center received an award for technological innovation by the Wall Street Journal in 2005 and was named one of the 50 most disruptive companies by the Massachusetts Institute of Technology in 2013.

    The center has 80-plus staffers dedicated to AI research and administrative works.

    Naver Founder Lee Hae-jin announced his desire to tackle the European market last year and left for Europe to spot business opportunities, leaving his role as chief strategy officer for the company.

    The company has been eying new markets because the local internet market is saturated.

    “Europe also has many potential IT start-ups specializing in sectors of AI, Internet of Things and virtual reality, which is why global tech giants are eyeing the market,” the company said in a statement.

    “The research expertise at the European center is perfectly aligned with Naver Labs and we expect immediate, powerful synergies,” said Song Chang-hyeon, both CEO of Naver Labs and Chief Technology Officer of Naver. “XRCE’s world class R&D achievements in AI technology will significantly strengthen Naver Labs’ research.”

    Song is known to be the man behind the deal. As the head of Naver Labs, he visited the center in Grenoble, France, to persuade officials that Naver is aligned with the center’s vision. Naver is known to have been selected from among a list of global IT giants that bid to acquire the center.

    The acquisition process, however, is still ongoing. It is due to be finalized within the third quarter this year. Xerox will maintain ownership of intellectual property and arrange licensing agreements with Naver even after the acquisition.

    A day before, Naver also inked a strategic partnership with Korea’s largest brokerage firm, Mirae Asset Daewoo, to develop financial service with new technologies such as AI. The two will collaborate on investing in start-ups at home and abroad.

  • China’s Tech Entrepreneurs Need to Watch Their Backs

    China’s Tech Entrepreneurs Need to Watch Their Backs

    In China, that’s already happening. Alibaba Group Holding Ltd. and Tencent Holdings Ltd. are online-offline conglomerates each with hundreds of millions of users. The pair–directly or through companies they invest in–provides services and products across a range of businesses from retail, media and entertainment to health care, payment, banking, logistics and transportation.

    Their market capitalizations, Alibaba at $358 billion and Tencent at $350 billion, are much higher than those of the state-owned enterprises that dominate the Chinese economy. The country’s biggest bank, Industrial and Commercial Bank of China, is valued at $261 billion; the telecom titan China Mobile is valued at $218 billion. The tech giants, with their wide reach into many facets of daily life, touch ordinary Chinese in ways state companies don’t.

    As their size and influence grow, Alibaba and Tencent are entering uncharted territory: Never in nearly seven decades of Communist Party rule have private-sector companies held such sway over the economy and society. How well they handle relationships with competitors, old-line companies and, ultimately, an authoritarian government that isn’t used to sharing power will be a top challenge in coming years.

    “The most important counterbalancing force against Alibaba and Tencent will probably not come from their direct competitors but the government and the traditional industries they disrupt,” says Yin Sheng, an independent technology consultant who owns shares in both companies. As the two tech companies push further into other sectors, Mr. Yin believes established businesses will lobby the government to enforce tax, antimonopoly and other rules.

    A Tencent spokeswoman said the company “views our peers in the internet sector and traditional industries as partners” and “the healthy growth of the internet industry will benefit users, industry players” and the economy. Alibaba didn’t respond to requests for comment.

    Alibaba and Tencent need to tread carefully. Some of China’s wealthiest businessmen ended up in jail, often when they appeared to fall out of favor with the government. Earlier this month, the government said it was investigating the borrowings of some highflying private conglomerates to rein in runaway debt.

    Bitterness from the old guard is already spilling into view. On a popular business program on national TV late last year, beverage tycoon–and once China’s richest man– Zong Qinghou dismissed as “nonsense” Alibaba Chairman Jack Ma’s idea that a new world is being created as data and growing computing power transform industries from retail to manufacturing.

    “He’s not in the physical economy. What does he make?” Mr. Zong said. The other two panelists, heads of two biggest electronic appliance makers, concurred. An Alibaba executive was quoted in Chinese media at the time as saying that Mr. Zong’s comments were illogical.

    Mr. Zong is one of the more outspoken among a cadre of traditional entrepreneurs raising questions about whether the internet businesses should continue to benefit from preferential policies. Online shops operated by individuals and small businesses, for example, pay extremely low to no taxes under a policy that was aimed at nurturing a fledgling e-commerce sector. But that sector is now huge.

    Members of this business lobby raised the e-commerce taxation issue during spring meetings of the legislature and a top government advisory body. They noted that current tax rules put traditional retailers at a disadvantage and urged the government to heed their complaints because they employ more people than the online firms.

    Big tech firms have also been called bullies and monopolists because of their treatment of competitors. When Uber Technologies Inc.’s China operation was battling Didi Chuxing Technology Co. more than a year ago, for example, Tencent, a Didi investor, blocked some of Uber China’s service accounts on WeChat, its popular messaging app. Some online commentators excoriated Tencent for abusing its power. Uber sold its China operation to Didi last year.

    Above all, there’s their delicate relationships with the government. As I wrote earlier, once disrupters, China’s internet companies are now part of the system. But still, they’re private enterprises founded by ambitious men.

    “The question is whether these companies will demand more say in things as they grow bigger,” says Jingzhou Tao, managing partner of China practice at law firm Dechert LLP.

    Mr. Tao points out that private ownership is increasingly at odds with the current political environment. The Communist Party is strengthening its command of state-owned businesses and building up its presence in private and multinational companies. “Will it come to a point that the party committee will take charge of private enterprises too?” he says.

    For now, neither side is testing the line in the sand. The government knows these companies are important and globally known. The companies are being supportive of Beijing’s goals. Alibaba’s Mr. Ma recently traveled to America to talk up the benefits of China-U. S. trade, and Tencent’s Pony Ma organized a forum on improving the competitiveness of Hong Kong, a former British colony, and the surrounding area.

    Both sides are fumbling for “the best way to coexist,” says an executive who has worked on government relations for decades.

     

  • China’s Alibaba boosts stake in SE Asia online sales

    China’s Alibaba boosts stake in SE Asia online sales

    Chinese e-commerce giant Alibaba said Wednesday it would inject another $1 billion into Southeast Asia’s Lazada, as the cashed-up company increases its stake in the region’s nascent online shopping market.

    The investment will raise Alibaba’s holding in Lazada to 83 percent from 51 percent and take its total outlay on the company so far to more than $2 billion.

    “The e-commerce markets in the region are still relatively untapped and we see a very positive upward trajectory ahead of us,” said Alibaba chief executive Daniel Zhang, estimating only three percent of Southeast Asia’s retail sales are conducted online.

    Alibaba, founded by China’s richest man Jack Ma, is a dominant player in the fast-growing online commerce market as shoppers increasingly shun bricks-and-mortar stores.

    Earlier this month Alibaba forecast annual revenue growth of 45-49 percent. That followed an almost doubling in its net profit in the quarter ended March 31, on a 60 percent surge in revenue.

    Alibaba’s Taobao platform is estimated to hold more than 90 percent of China’s consumer-to-consumer market, while its Tmall platform is believed to handle over half of business-to-consumer transactions.

    But its international commerce business accounted for only 10 percent of revenue in the last quarter.

  • Vietnam bans new carpooling services from Uber, Grab

    Vietnam bans new carpooling services from Uber, Grab

    The authorities say sharing a car with a stranger comes with risks that passengers should not ignore. It’s yet another bumpy ride for popular ride-hailing services Uber and Grab.

    Their new carpool versions in Vietnam, UberPOOL and GrabShare, have been blocked by the Ministry of Transport, not long after their summer launch.

    Low-cost services that allow drivers to pick up an extra person along the way will create risks for the passenger, the ministry said in a new statement. stopping short of mentioning any such incidents.

    The ban is to protect Vietnamese passengers from what could happen, it said.

    If Uber and Grab disobey the rule, they will be fined VND4-6 million ($175-260) per ride.

    Last month, U.S.-based Uber and Malaysia-based Grab rolled out their carpooling services in Vietnam, promising to help passengers save 30 percent of payments by splitting the costs.

    Uber and Grab entered Vietnam in 2014. Since then, the two have repeatedly made headlines for regulatory issues.

    Exisiting service providers have not been happy. Vinasun and Mai Linh, the two major taxi companies in Vietnam, blame their business difficulties on Uber and Grab, saying the competition has been “unfair” because the foreign firms are not subjected to strict tax rules.