Category: Food

Retail News Asia is committed to providing both local and global retailers with the latest Food and Food & Beverage news throughout the Asian market. This on a daily base.

  • Hanoi finally gets its first McDonald’s

    Hanoi finally gets its first McDonald’s

    Global burger behemoth McDonald’s opened its first branch on Saturday in the historic heart of communist Hanoi, a conservative city renowned for its traditional – and cheap – Vietnamese staples beloved by food-obsessed locals.

    Hungry customers lined up for Big Macs and Chicken McNuggets at the Vietnamese capital’s first McDonald’s outlet. It overlooks the tree-lined Hoan Kiem lake, which draws millions of tourists annually to see French-era colonial buildings and sample street-food favourites like pho noodle soup and banh mi sandwiches.

    The restaurant is the first outside of the southern commercial hub Ho Chi Minh City, where 16 branches have opened since McDonald’s first came to Vietnam in 2014 to much fanfare, especially among the rapidly-growing middle class and American-obsessed youth.

    The global fast food chain received a similarly warm welcome in Hanoi on Saturday, as hungry diners crammed into the two-storey eatery for a first taste of the Golden Arches.

    For 84-year-old Tran Dinh Luyen, who fought against the US in the Vietnam War, the restaurant was a sign of warming ties with a former enemy.

    “I am happy that McDonald’s has opened a restaurant in Hanoi. It’s a very famous American brand, so it shows how far US-Vietnam relations have come,” he told after mowing down on a Big Mac with his daughter and granddaughter.

    Some curious tourists stopped to see what all the fuss was about, perplexed that a brand ubiquitous in the West would draw so much attention.

    “It’s kind of random to see McDonald’s opening … it’s an interesting cultural experience to see how important it is that the store is opening here,” American Dan Moore told AFP, after his wife remarked she might not have expected to find one of the most salient symbols of capitalism in the communist country.

    The one-party state has seen dizzying economic growth in recent years as it has opened its doors to foreign investment, which has included an influx of western chains like Starbucks, KFC and Burger King.

    Growth in the fast food sector has been buoyed by rapidly rising incomes – annual per capita income has more than doubled in the past decade to about US$2,100 today – especially among under-30s, who make up half of Vietnam’s population of 93 million people.

    The fast food industry in Vietnam has seen double-digit growth annually for the past five years, and the country has the highest 2017 growth in Asia-Pacific for fast food chains, according to market research firm Euromonitor International.

    Though meals can cost as much as three times the local fare, customers are still showing strong appetite.

    “Young people like to hang out in fast food restaurants as they are seen as a cool and nice place … and these customers also like the taste of the food,” Euromonitor analyst Samuel Huynh told.

  • Hanoi gets its first McDonald’s as influx of western fast food chains continues

    Hanoi gets its first McDonald’s as influx of western fast food chains continues

    Global burger behemoth McDonald’s opened its first branch on Saturday in the historic heart of Hanoi, a conservative city renowned for its traditional — and cheap — Vietnamese staples beloved by food-obsessed locals.

    Hungry customers lined up for Big Macs and Chicken McNuggets at the Vietnamese capital’s first location overlooking the tree-lined Hoan Kiem Lake, which draws millions of tourists annually to see French-era colonial buildings and sample street-food favorites like pho noodle soup and banh mi sandwiches.

    The restaurant is the first outside of the southern commercial hub Ho Chi Minh City, where 16 branches have opened since McDonald’s first came to Vietnam in 2014 to much fanfare, especially among the rapidly-growing middle class and American-obsessed youth.

    The global fast food chain received a similarly warm welcome in Hanoi on Saturday, as hungry diners crammed into the two-storey eatery for a first taste of the Golden Arches.

    For 84-year-old Tran Dinh Luyen, who fought against the U.S. in the Vietnam War, the restaurant was a sign of warming ties with a former enemy.

    “I am happy that McDonald’s has opened a restaurant in Hanoi. It’s a very famous American brand, so it shows how far U.S.-Vietnam relations have come,” he said after mowing down on a Big Mac with his daughter and granddaughter.

    But not everyone agreed.

    “It’s a rip-off … this fast food is for kids only, it’s not good at all,” 90-year-old Ta Xuan Huong said, espousing his love for traditional cuisine.

    Some curious tourists stopped to see what all the fuss was about, perplexed that a brand ubiquitous in the West would draw so much attention.

    “It’s kind of random to see McDonald’s opening… it’s an interesting cultural experience to see how important it is that the store is opening here,” American Dan Moore said, after his wife remarked she might not have expected to find one of the most salient symbols of capitalism in the country.

    Vietnam has seen dizzying economic growth in recent years as it has opened its doors to foreign investment — which has included an influx of western chains like Starbucks, KFC and Burger King.

    Growth in the fast food sector has been buoyed by rapidly rising incomes — annual per capita income has more than doubled in the past decade to about $2,200 today — especially among under-30s, who make up half of Vietnam’s population of 93 million people.

    The fast food industry in Vietnam has seen double-digit growth annually for the past five years, and the country has the highest 2017 growth in Asia-Pacific for fast food chains, according to market research firm Euromonitor International.

    Though meals can cost as much as three times the local fare, customers are still showing strong appetite.

    “Young people like to hang out in fast food restaurants as they are seen as a cool and nice place … and these customers also like the taste of the food,” Euromonitor analyst Samuel Huynh said.

  • Lalamove Adds Delivery Toppings to Burger King Online Orders

    Lalamove Adds Delivery Toppings to Burger King Online Orders

    US global fast-food chain BURGER KING has teamed up with Hong Kong-based on-demand delivery app and Thailand’s top food delivery platform, Lalamove, to launch its new partnership in November 2017 that will ensure better delivery of perfectly flame-grilled burgers to online customers all over Thailand.

    Burger King is the first fast-food burger restaurant chain to be added to the Lalamove delivery service and according to Chanon Klahan, Managing Director of Lalamove Thailand, this represents the delivery app’s reputation and focus on expansion. “To be chosen to join forces with such a successful household name as Burger King is a true sign of confidence in what we can deliver business-wise and of course burger-wise! It also shows Lalamove’s focus on building

    strong partnerships as we grow. With our food-delivery network of drivers, we can definitely help stimulate demand as Burger King continues to expand into new delivery locations.”

    In October 2017, Lalamove announced its own plans for global expansion too, by setting its sights on a presence in more than 100 cities across Asia after securing USD100M Series C funding.

    Prapat ‘Patrick’ Siangjan, General Manager at Burger (Thailand) Limited says, “Burger King has seen an opportunity to grow its customer base substantially. With the addition of an online food ordering channel, which is very popular today, Burger King can greatly expand its delivery zones.”

    “Thanks to Lalamove, which is Thailand’s leading same-day delivery and logistics provider, this collaboration will enable us to meet the needs of our customers better than ever before. By steadily launching new menu items to satisfy the appetites of our increasingly sophisticated customers, Burger King has seen the burger market continuously grow and receive consumer good response, especially in Q1 and Q3 of this year.”

    “In 2018, we plan to increase the number of branches by another 15-20 more new outlets, each with an average investment of 25 million Baht, in Greater Bangkok and strategic provinces nationwide. BURGER KING’s strong selling points will continue to be its focus on sourcing fresh, quality ingredients and creating unique menu offerings that will tantalize consumer taste buds, alongside our famous flame-grilled Australian beef for great-tasting deals at unbeatable prices.”

    With 16 branches already opened this year which brings the company to 89 outlets in total, (84 in Thailand and another 5 overseas), the Burger King brand is firmly established in this country. Consistently rolling out new restaurants in high potential locations enhances the brand and enables Burger King to extend its online delivery service zones to better meet growing consumer demand throughout Thailand. This is why Burger King chose to partner with the new Lalamove online delivery service as a part of its ongoing process to improve its online business as a whole.

    To celebrate this new partnership with Lalamove, Burger King is currently running a promotion offering free delivery with orders of 500 Baht or more from December 1st – 29th  2017.

  • Tokyo plan its permanent Pokemon cafe

    Tokyo plan its permanent Pokemon cafe

    While themed restaurants are usually temporary affairs in Japan, Tokyo is about to have its first permanent Pokemon diner.

    Opening in the Takashimaya department store in Nihonbashi, the cafe will feature food, drinks, and décor that draws on decades of Pokemon anime and videogame aesthetics.

    Scheduled to arrive at Takashimaya Nihonbashi at the same time is a Pokemon specialty shop, Pokemon Center Tokyo DX. Like similar Pokemon shops, it will offer exclusive merchandise related to the game character.

  • Philippines’ San Miguel says looking to bid for Vietnam’s Sabeco

    Philippines’ San Miguel says looking to bid for Vietnam’s Sabeco

    The Philippines’ San Miguel Corp (SMC.PS) is looking to bid for Vietnam’s largest brewer Sabeco (SAB.HM), the conglomerate’s president said on Wednesday.

    “Yes,” Ramon Ang said when asked if San Miguel is looking to join the bidding for the Vietnamese brewer.

    Vietnam said earlier on Wednesday it is open to selling a 54-percent stake in Saigon Beer Alcohol Beverage Corp, but capped foreign ownership at about 49 percent.

    Sabeco received a strong response from potential suitors at an investors’ roadshow in Singapore last week, its chairman Vo Thanh Ha said, as the government moves closer to finalizing a stake sale in the $9 billion maker of Bia Saigon and 333 brews.

    Ha said the government is due shortly to publish details of a divestment plan for its nearly 90 percent stake in Sabeco as part of a lengthy fund-raising exercise.

    The sale has attracted interest from brewers seeking access to one of Asia’s most-promising beer markets, which is already the second-most profitable for Dutch brewer Heineken NV (HEIN.AS).

    Vietnam is shaping up as a battleground for global brewers thanks to a youthful population and beer-drinking culture.

  • Vietnam’s biggest brewer to sell majority stake

    Vietnam’s biggest brewer to sell majority stake

    Vietnam said Wednesday it would sell a majority stake in the country’s largest state-owned brewer next month but limit foreign ownership to 49 percent, as the government seeks to pay off public debt.

    The long-delayed sale shares in Sabeco, the leading brewer in the beer-obsessed nation, will take place in December and aims to raise $4.8 billion, according to a statement on the company’s website.

    More than 340 million shares – amounting to 54 percent of the company – are up for grabs, but foreign ownership will be capped to safeguard the local brand, the firm said.

    “Foreign investors are allowed to own a maximum of 49 percent of the registered capital of Sabeco,” the statement said.

    Some 10 percent of Sabeco is already foreign owned, with the rest belonging to the government.

    Prices will be set at a minimum of $14 a share at the sale scheduled for December 18, the company added.

    The brewer, which owns household beer names Saigon Special and 333, said it was committed to “maintaining and developing Vietnam’s beer trademark” in limiting foreign control of the company.

    The sale, which officials originally hinted might happen at the beginning of this year, is part of the government’s privatization push as it seeks to rein in mounting public debt.

    As part of the promised reform, shares of several state-owned enterprises are to be sold off, though plans have repeatedly stalled.

    Vietnam’s public debt hit 63.7 percent of GDP at the end of last year, and is predicted to inch up to 64.8 percent by the end of this year, according to official figures.

    The government-sanctioned debt ceiling is 65 percent of GDP.

    With a population of 93 million people, Vietnam is one of Asia’s leading per capita beer drinkers, including in Hanoi where ubiquitous “bia hoi” streetside beer markets fill daily with thirsty patrons.

    Crown jewels Sabeco and fellow state-owned firm Habeco are the country’s leading brewers, though some foreign players such as Heineken, Carlsberg and Sapporo also have a foothold in the market.

    Dizzying economic growth has seen per capita incomes in Vietnam more than double in the past decade to over $2,200 today, with newfound disposable incomes largely spent on consumable goods.

  • Nespresso announces $50m coffee investment in Colombia

    Nespresso announces $50m coffee investment in Colombia

    Nespresso will invest $50 million in coffee cultivation in Colombia as it expands its coffee-sourcing programme for the first time into several former conflict zones in the country.

    The Nestlé brand said that the pledge builds on its long-term commitment to Colombian coffee and its efforts to improve production in regions previously impacted by the conflict, including reviving the industry in areas where production was lost.

    The announcement follows the launch of Nespresso’s limited-edition Aurora de la Paz, a coffee sourced from the region of Caquetá and unveiled earlier this year.

    Early indications suggest that the brand will source up to five times more coffee from Caquetá in 2018, as it expands its efforts into areas that were inaccessible before the peace accord.

    The extension of the program will see coffee-sourcing for the first time from San Vicente del Caguán, a community that found itself at the centre of the armed conflict.

    This region has unique climate, with arabica coffees grown at a low altitude and low temperatures. Combined with the high humidity, this characterises the coffee with rich, fruity notes and fine acidity.

    President Juan Manuel Santos addressed the Nespresso Sustainability Advisory Board, where he welcomed the company’s commitment. He cited the investment as an important contribution to the development of post-conflict areas.

    “Colombian coffee is the finest in the world,” he said. “I welcome Nespresso’s commitment to our country, which highlights the many opportunities that peace opens for Colombia.”

    Nespresso CEO Jean-Marc Duvoisin added: “Quality coffee, and the premiums that farmers can earn, present a very strong opportunity for the long-term sustainability and resilience of coffee farming communities. We are delighted to bring this incredible coffee to the world.”

    Nespresso’s agronomists have started working with more than 500 producers in the Caquetá region in order to implement its AAA sustainable quality programme. The initiative works directly with farmers to improve their productivity, quality and sustainability by sharing good practice, providing technical assistance, and improving standards in farmers’ environmental and social welfare.

    The Caquetá farmers will join the 33,000 Colombian farmers already enrolled in the programme, which was launched in the country in 2004 and ia supported by a team of 150 local agronomists. The extension of the programme into San Vicente will be implemented with the support of Nespresso’s strategic partner, the Colombian Coffee Growers Federation (FNC).

    FNC CEO Roberto Velez said: “We are honoured to build on our partnership with Nespresso, to renew the commitment we have made to Colombia’s coffee farmers and to work together with our communities for a lasting, peaceful and prosperous future.”

    Nespresso Sustainability Innovation Fund CEO Guillaume Le Cunff said: “Our work and partnership with farmers in Colombia is another example of how the Nespresso AAA sustainable quality programme impacts not just the production of the highest quality coffee, but also farmer lives and communities. We look forward to expanding our work with farmers in former conflict zones and extending our commitment to Colombia.”

  • Coupang opens Korea’s largest toy store

    Coupang opens Korea’s largest toy store

    Brash English chef Gordon Ramsay is to open a chain of airport restaurants around the world in partnership with SSP, a specialist in food and beverage brands in travel locations.

    The company describes the planned Gordon Ramsay airport network – called Plane Food To Go – as a “premium grab-and-go concept”.

    “Gordon pioneered the idea of quality take-on-board meals with his Plane Food picnics eight years ago,” said Mark Angela, chief commercial officer with SSP. “He’s got lots of ideas about creating high quality, healthy food to take on the plane in easy to eat formats, and together we’re going to take that to the next level.

    “Our customers will have a unique opportunity to experience stand-out dishes, all given the Gordon Ramsay Plane Food To Go twist as the team re-create them specifically for the grab & go market.”

    Angela said the Gordon Ramsay airport concept will give customers around the globe the chance to experience “interesting and innovative dishes with a twist” from Ramsay’s extensive portfolio of recipes.

    “Plane Food To Go is a truly revolutionary concept that will roll out worldwide and build upon the massive success of the original Plane Food dining experience from London Heathrow’s Terminal 5,” added Ramsay.

    “As someone who is always in a different airport terminal every week, I know first-hand how much Plane Food To Go will enhance every on-the go travellers dining experience.”

    Ramsay is best known in Asia for his Bread Street Kitchen restaurants in Hong Kong and Singapore and his London House in Hong Kong’s Tsim Sha Tsui.

    The images are from the existing Heathrow Airport restaurant.

  • Vinacas Golden Cashew Rendezvous in Vietnam

    Vinacas Golden Cashew Rendezvous in Vietnam

    Last September, Bolloré Logistics organized a conference gathering approximately 50 members from Vinacas – Vietnam Cashew Association – in its Ho Chi Minh Head Office, to share about the upcoming Cashew Campaign 2017 in Tanzania.

    Then, and in order to reinforce its partnership with Vinacas members in Vietnam and promote its expertise in Cashew Nut supply chain worldwide, Bolloré Logistics Vietnam attended the 9th Vinacas Golden Cashew Rendezvous on November 13-15, 2017, in Phu Quoc, Vietnam.

    This event is held every year to promote the international cashew trade. On average, 400 domestic and international delegates are present from over 40 countries.

    As a leader with the largest integrated logistics network in Africa, Bolloré Logistics seized this opportunity to promote its logistics services in Africa to all cashew-related companies in Vietnam and globally. The B2B networking events, conversations and the conference allowed us to refine our knowledge on what can be done for raw cashew importers and cashew kernel exporters in Vietnam in terms of logistics services such as warehousing & fobbing at the country of origin, sea freight from Africa to Vietnam or from Vietnam towards the USA, Europe, and Middle East-South Asia.

    “This was the perfect occasion to gather more information about the soft commodity market trends – especially regarding food safety and regulations, and to further develop our trade lanes to create new opportunities,” mentioned Marc MOESCHLIN, Managing Director at Bolloré Logistics Vietnam.

    Bolloré Logistics’ team consisted of Marc MOESCHLIN, Managing Director at Bolloré Logistics Vietnam; Astrid VANIER, General Manager – Sales and Development at Bolloré Logistics Vietnam and Nhat-Minh NGUYEN, Africa Route Manager at Bolloré Logistics Vietnam. Those mentioned also act as points of contact in Vietnam.

  • A Permanent Pokemon Cafe is Coming to Japan

    A Permanent Pokemon Cafe is Coming to Japan

    Tokyo is getting the first ever permanent Pokemon Cafe. The Pokemon Company International announced that a new Pokemon Center “DX” retail store was opening up in the Takashimaya Nihombashi, an upscale department store in Japan. One of the main draws for the new retail center is that it will also have a permanent Pokemon Cafe restaurant, which will serve Pokemon-themed dishes to shoppers and tourists.

    Pokemon Center stores are usually big draws in Japan, as they have just about every kind of Pokemon goodie imaginable. From specialty plushes and figures to clothes and even stationary, the Pokemon Centers are major retail attractions all around Japan.

    Typically, Pokemon Cafes are pop up restaurants that only exist for a few months at a time. Both Japan and Singapore have hosted Pokemon Cafes before, but this is the first time that a Pokemon cafe is putting down roots.

    The new Pokemon Center DX and Cafe is expected to be a major tourist attraction when it opens in Tokyo next year. Tokyo already has three Pokemon Center stores, including the massive “Mega Tokyo” location. The new Pokemon Center DX will be the twelfth Pokemon Center store in Japan, each of which has its own mascot Pokemon and specialty merchandise.

    The Pokemon Center and Cafe will open on March 14, 2018, so start planning your Tokyo vacation now.

  • Crown Equipment Boosts Guan Chong’s Capacity By 50 per cent

    Crown Equipment Boosts Guan Chong’s Capacity By 50 per cent

    One of the world’s largest cocoa processors is using Crown material handling equipment to help it keep up with the world’s growing appetite for chocolate.

    Guan Chong Bhd, which produces cocoa-derived food ingredients including cocoa mass, cocoa butter, cocoa cake and cocoa powder, runs a busy material handling operation exporting its products to Europe, the Middle East, China, Japan and other Asian countries from its facility in Pasir Gudang, Johor, Malaysia, using a full material handling solution from Crown.

    The company has been using Crown RMD and RD Series reach trucks, PE Series rider pallet trucks and CG Series LPG counterbalance forklifts for over 10 years and plans to continue expanding its operations with the brand because of the equipment’s reliability, efficiency and safety.

    The management of Guan Chong’s 10,000 pallet spaces – which are in use 12 hours per day with 200 daily dispatches seven days a week – is carried out by a large number of contracted staff.

    The company rents its equipment from Crown to best match staff numbers in busy periods.

    Assistant Logistic and Warehouse Manager Tenh Swee Kheng said the use of Crown material handling equipment, which includes highly-efficient Crown pantograph-equipped double-deep reach trucks, has resulted in substantial efficiency increases across Guan Chong’s operations.

    “Using Crown lift trucks has added more than 50 per cent to our capacity, so it creates a lot of savings in material handling,” Mr Kheng said.

    “We have a number of these units in our warehouse and they are helping our operation to run more smoothly. Reliability and safety is another important factor for Guan Chong.

    “Of course, the equipment is very reliable and also our staff is very happy with the Crown trucks because they have safety factors built-in to the design; good visibility and a strong alert when reversing for picking and storage.”

    Guan Chong is expanding its operations on new frontiers and has continued to place Crown at the centre of its material handling operations.

    “We’ve also invested in Crown equipment in the next country where we’re setting up operations, which is Indonesia,” he said.

    “I think it’s a very good partnership in terms of the support Crown can offer our business.

    “Guan Chong has been in business for 30 years and we’ve been using Crown material handling equipment for the last 10. I think that continuing with the brand is a way to help grow our business in the future.

    “Crown is definitely the brand I would promote for high density, high-reach storage.”

    Guan Chong began operations in the early 1980s, originally trading cocoa beans then processing cocoa in its first factory in Muar, Johor.

    The company is one of the top cocoa processors in Malaysia with a capacity of 80,000 tonnes. It has recently expanded its operations with a grinding plant in Batam, Indonesia. Guan Chong’s output is contributing to Johor’s position as the ‘chocolate hub’ of Malaysia, making-up around 85 per cent of the country’s cocoa grinding capacity.

    Guan Chong is a proud member of the World Cocoa Foundation, an international membership organisation that promotes sustainability in the cocoa sector.

  • “Shine Bright” Like Cafe de Coral

    “Shine Bright” Like Cafe de Coral

    With expansion in Hong Kong and “outstanding” growth in China, restaurant/catering group Cafe de Coral Holdings says it has had six months of key achievements.

    Its first-half revenue grew by 6.2 per cent to HK$4.1 billion (US$525 million), but profits were hit as rising staff costs exceeded the group’s pace of revenue growth. The profit attributable to shareholders, $205.7 million, was down 11.3 per cent on last year’s first half, while gross profit margin fell to 11.9 per cent from 13.3 per cent.

    This decline, in Hong Kong, was largely because of the group’s investment in people for its core quick-service restaurant (QSR) business. “This was necessary for attracting and retaining talent in a highly competitive labour market,” says Cafe de Coral, which continued its network expansion by opening more outlets than in previous years.

    However, the drop was partially offset by business growth in Mainland China. “Following our previous efforts to consolidate our branch network there, our product and promotion strategies began to pay off with strong growth in same-store sales and profit.”

    QSR and institutional catering brands continued to dominate in Hong Kong, contributing to 74.6 per cent of the group’s total revenue for the period. Revenue from this division rose 5.7 per cent to $3 billion.

    At September 30, the group’s QSR and institutional catering business had 306 units, up from 295 at the end of March.

    Positive market

    The market for fast-food service in Hong Kong was positive, with customers still price sensitive and value-driven. Cafe de Coral fast food achieved same-store sales growth of 3 per cent, and 10 branches were opened for the group to finish the period with 170 outlets.

    Its other QSR brand Super Super Congee and Noodles had 51 stores at the end of September, with two new outlets since March 31. Same-store sales growth was maintained at 1 per cent.

    Overall, the performance for institutional catering was steady, with both Asia Pacific Catering and Luncheon Star gaining new contracts. The total number of business units at the end of the review period was 85, up from 79 six months earlier.

    After brand renovations and consolidation, casual-dining revenue grew 9.2 per cent to reach $422 million, and the first half ended with 72 shops, up from 64 at the end of March. Underperforming outlets of The Spaghetti House were closed, while Oliver’s Super Sandwiches had a rebranding program. The two restaurant chains had 10 and 18 shops respectively at the end of September, compared with 12 and 19 six months earlier.

    Cafe de Coral’s homegrown brands established a stronger foothold through expansion. Three Shanghai Lao Lao outlets were added during the half-year, as well as six Mixian Sense restaurants.

    China strategy

    After a period of store consolidation, the company’s focus for the mainland was on developing a local management team and menus catering to local tastes. This strategy began to pay off with same-store sales growth of 15 per cent and “substantial profit growth” in southern China.

    During the six months, the China division saw revenue rise 7.3 per cent to $548.3 million, while the total number of restaurants was consolidated at 96, down three from March 31. O2O delivery services were also launched, which the group says have been growing faster than the in-store market.

    Late last month, the group closed its final two stores in eastern China as part of a short-term strategic adjustment while it focuses on developing the southern China market where the potential for growth is higher.

    Meanwhile, the group set up six shops at the refurbished JP Plaza in Causeway Bay to demonstrate the synergy it can achieve across all its fast-food and casual-dining brands. These were set up in one 16,000sqft (1490sqm) complex, anchored by Cafe de Coral and including Mixian Sense, Shanghai Lao Lao and The Spaghetti House.

    At the end of September, the Cafe de Coral network had 474 stores in Hong Kong and China, up from 45 six months earlier.

  • More refresh design for Pizza Hut Australia

    More refresh design for Pizza Hut Australia

    Pizza Hut Australia has taken its next big step back into the fore, unveiling a new brand image and concept store in a bid to redefine its position in Australia’s highly competitive pizza market.

    The new store, launched yesterday in Sydney has been designed as a fresh take on contemporary Australia with ties to the brand’s US heritage and will inform a broader store refresh program, which began earlier this year.

    Its original brand icon Pizza Pete has also been reintroduced into signage and internal designs alongside several menu innovations, such as localised flavours, designed to cement its point-of-difference as a dine-in pizza option – juxtaposed to market leader Domino’s delivery-focused offer.

    The move is a sign that the chain’s owner, private equity firm Allegro Funds, is looking to bolster the consumer-side competitiveness of the chain, after it purchased the master-franchise license for Pizza Hut from American owner Yum! Brands in 2016.

    Under Yum! Pizza Hut began falling behind rival Domino’s technologically enabled fast-delivery model, prompting management to spend the last year undertaking a broad-based improvement plan within the business that included the acquisition of Eagle Boys outlets late last year.

    Allegro has also been busy bringing new talent into the business to reposition its future under the stewardship of former McDonald’s executives Peter Rodwell, Lisa Ransom and Chris Leslie. The chain’s new director of innovation, Matthew Sawyer, who was brought over from McDonald’s in December last year, said that the re-brand would deliver a local spin on a well-known brand with global credentials.

    “Pizza Hut in previous years had lost its direction and when we took over the business we clearly identified that there was a lot of love for the brand – in particular the old dine-in restaurants with the all you can eat buffets and the self-service desserts,” he said. “We knew we had to do something around that to reconnect with the Australian community.”

    Sawyer said dine in will be a point-of-difference for Pizza Hut’s new look, with franchisees given autonomy within a flavour toolkit to localise parts of the menu. He calls it ‘glocal’ – a play on the words local and global – a philosophy that will be rolled out through the 300+ store network.

    “Over the next few years you’ll see significant change in the brand, how fast we roll this out will depend on how fast we learn about how well certain items work in different communities,” he said. “That’s the thing about global, it’s going to be different everywhere.”

    In many ways the dine-in focus doubles down on Pizza Hut’s pre-existing market position, but made-to-order rather than pre-prepared pizzas as well as new delivery methods, such as electric bikes, will round out the new offer.

    Allegro has previously said it has no intention of contesting Domino’s market leading position, but does want to cement itself as the number-two in the Australian market, making Retail Food Group (RFG)’s Pizza Capers and Crust brands relevant competitors.

    RFG has been embarking on its own repositioning since last year, revamping its QSR division to focus more heavily on lunchtime business with new products and mobile food trucks. IBISWorld data from 2016 placed Pizza Hut’s share of the local market at just over 15 per cent after the Eagle Boys acquisition, compared to Domino’s 25 per cent share and RFG’s 4 per cent share.

  • Tokyo Milk Cheese Factory says Hello to Bangkok

    Tokyo Milk Cheese Factory says Hello to Bangkok

    Japanese bakery chain Tokyo Milk Cheese Factory is about to take a bow in Thailand with a store at Siam Paragon in Bangkok.

    Famed for its soft milk cheesecake made from French cream cheese and Hokkaido cream, the brand also offers cheese and milk mousses wrapped in crepes, Salt & Camembert Cookies Camembert Cheesecake with a chocolate filling. There is also a Honey and Gorgonzola Cookie flavoured with Spanish rosemary and featuring a chocolate filling.

    Its arrival in Thailand is thanks to Dolnapa Thammawatana and Khanchai Ongkamongkol, who were impressed by the brand’s flavours when visiting Japan.

    Thammawatana says their shop will also introduce Cow Cow Ice, a soft ice cream in a cheesy cone, as found in the brand’s shop in Shinjuku, Tokyo.

  • DFS opens new experiential wine & spirits store

    DFS Group has opened its 167sq m wine and spirits duty free store at Singapore Changi Airport’s new Terminal 4.

    Featuring over 300 brands, Terminal 4 is the first terminal at Changi to offer a ‘walk-through’ retail concept, allowing DFS to introduce new features for a seamless shopping experience.

    This includes integrated shopping spaces covering liquor & tobacco and perfumes & cosmetics.

    In addition, travellers can for the first time make their purchases in a single transaction at common cash counters manned by team members cross-trained on all products.

    Brooke Supernaw, DFS Group’s Senior Vice President Spirits, Wines and Tobacco, Food and Gifts said: “We have been eagerly awaiting the opening of Terminal 4 and are thrilled to officially unveil DFS’ latest store here at Changi Airport.

    “We are excited to introduce two new concepts to provide our customers with more ways to engage with and discover new brands.”

    Travellers are encouraged to engage in the basics of cocktail making at The Cocktail Bar.The new store features ‘The Cocktail Bar’ and ‘The Craft Collection’ section, allowing passengers to discover and engage with new brands.

    Aimed at making cocktails accessible for connoisseurs and novices alike, a selection of brands will be invited to take over the space and showcase their spirits throughout the year.

    The Craft Collection section showcases a selection of craft and small-batch beers and spirits from around the world, ‘curated for travelling customers looking for something unique and artisanal’, states DFS.

    The travel retailer says it aims to invoke the stories and passion of a new generation of brewers and distillers who put ‘innovation, authenticity and local culture’ into everything they do.

    Three craft beers are available on tap for tasting, as well as a rotating selection of spirits.

    According to DFS, gin is a category that embodies today’s craft movement within spirits, so new brands will be introduced to the collection on rotation.

    Terminal 4 also features The Whiskey House, which marks a welcome return following its success at DFS’s Terminal 2 Duplex store.

    From timeless classics and special releases to exclusive bottlings and single casks, The Whiskey House offers complimentary tastings of over 100 different whiskeys.

    Meanwhile, Master Distillers and Brand Ambassadors will stop by regularly to introduce their new release exclusives, with guided tastings and food pairings.

    The new Terminal 4 store also boasts an impressive selection of ‘prestige wines’, with special collections from Lafite, Mouton and Latour among others.

    Passengers will also be able to sample a curated selection of wine, ‘presented in enomatic tasting machines’ instore before they buy.

    To celebrate the launch of the store, DFS has collaborated with local award-winning bartender Peter Chua of Crackerjack to create three cocktails inspired by Singapore’s favourite sweet treats.

    Every Friday and Saturday until the end of December, travellers will be able to enjoy complimentary samplings of the three cocktail serves at the Terminal 4 Activation Pad.

    In addition, customers who spend over S$120 ($88.6) on wines and spirits will receive a local snack ‘plushie coin pouch’ with their purchase.

    Commenting on the opening, Teo Chew Hoon, Group Senior Vice President of Airside Concessions Division at Changi Airport Group, said: “Our vision for Terminal 4 is to continually delight travellers with new retail experiences. CAG is happy to work with DFS to create a first-in-Changi seamless duty-free zone.

    “With the addition of Terminal 4, we look forward to welcoming many more travellers to enjoy Changi Airport’s exciting offerings.”