Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Jason Freeny Asia Experience store opens at K11

    Jason Freeny Asia Experience store opens at K11

    Renowned sculptor and designer Jason Freeny is bringing his famed art toys to Hong Kong just in time for Christmas.

    Taking place in the city’s K11 Art Mall, “OUTSIDE IN: An Unconventional World of Art Toys” will be the largest and most comprehensive experience store of Freeny’s work to take place in Hong Kong. The showcase will feature many of his most iconic creations, including a 3-meter tall anatomized XXRAY Elmo (Snow Edition), the One Piece character XXRAY Luffy, Dissected POPek, and the Squatting Balloon Dog the creative designed alongside London-based artist Whatshisname.

    Aside from the showcase, K11 will also hold an “OUTSIDE IN” Jason Freeny Asia XXRAY experience store which will carry over 100 of the artist’s toys, including special edition drops made in collaboration with MIGHTY JAXX as well as the exclusive DISSECTED POPek (Metallic White & Silver Edition) once again by Whatshisname and Freeny.

    The Jason Freeny “OUTSIDE IN” experience store will take place in K11’s Atrium and chi K11 art space between November 21 and February 28, 2021, every day from 11 a.m. to 10 p.m. Additionally, items from the experience store will be available for pre-order via a special landing site for K11 Art Mall, “OUTSIDE IN: An Unconventional World of Art Toys.”

    K11 Art Mall
    18, Hanoi Road
    Tsim Sha Tsui
    Hong Kong

  • E-Land hit by ransomware attack as McAfee warns retailers of more to come

    E-Land hit by ransomware attack as McAfee warns retailers of more to come

    One of South Korea’s largest retailers had to shut down nearly half of its retail stores on Sunday after a ransomware attack.  E-Land said its corporate network system was attacked early in the morning, forcing it to close 23 of its 50 NC department stores and NewCore outlets.  According to Yonhap, E-Land quarantined part of its corporate network system to contain the damage and police are now investigating the attack’s origins.  Ransomware is malicious software that blocks us.

  • Twitter now warns you when you like a misleading post

    Twitter now warns you when you like a misleading post

    Twitter’s battle with misinformation has been ferocious in the past few months and especially during the US elections. The company rolled out new labels for misleading content and started to show a warning when users try to retweet such disputed tweets. Now the social network is adding yet another weapon in its arsenal – a new alert will pop-up when people try to like a post that is labeled as misleading.

    Twitter announced the change via its official Support profile, stating that the aim is to reduce the spread of misinformation about sensitive topics like the COVID-19 situation for example. The official post shows how the pop-up warning works – users will see a large exclamation mark with a text saying “This is disputed”. A “Find out more” button will link to an explanation of what Twitter calls “credible information”.

    According to the social network, the warnings showing when people try to quote misleading tweets helped decrease the spread of false information by 29% so the company is hoping to expand on this with the new alert. The update is rolling out for iOS and the web, while Android users will have to wait a couple more days.

  • Airasia joins forces with Turkish Airlines to prepare for return of international travel

    Airasia joins forces with Turkish Airlines to prepare for return of international travel

    In anticipation of a potential revival in international travel, airasia.com has partnered with Turkish Airlines to allow it to enhance its strong pan-Asia flight network.

    The collaboration will enable airasia.com to tap into Turkish Airlines’ comprehensive destination map, which is the world’s largest in terms of the countries and international points flown by a global carrier, the low-cost carrier said in a statement today.

    AirAsia Group chief executive officer Tan Sri Tony Fernandes said airasia.com welcomes the opportunity to promote Turkey as a major gateway to Europe, to prepare the airline once borders gradually reopen next year.

    “Today airasia.com with its comprehensive portfolio of travel and lifestyle products is well-poised to promote the best that Turkey and the wider European market have to offer.

    “We will continue to collaborate creatively with other industry players to stimulate travel demand and complete our product offering as the one-stop platform for all our customer’s travel and lifestyle needs,” he said.

    While using its virtual interlining technology, airasia.com will now be able to combine Turkish Airlines’ extensive flight inventory with AirAsia flights and offer itineraries with attractive discounted fares from normal fares.

    AirAsia said the partnership is expected to generate a substantial synergy between the two parties through the cross-promotion of destinations, with the mission of being proactively prepared to tap into forthcoming return of travel.

    Travellers can also enjoy the convenience and great value of an end-to-end product offers across airasia.com ecosystem, from flights to hotels and activities, it added.

  • 7-Eleven to invest $1 billion to reach carbon neutrality

    7-Eleven to invest $1 billion to reach carbon neutrality

    Seven & I Holdings, 7-Eleven’s guardian company, is to invest US$1 billion to reach carbon neutrality by 2050.

    The company goals to scale back its greenhouse gasoline emissions to zero at its retail shops, the place greater than 90 percent of its energy consumption takes place. Seven & I stated it’ll additionally invest $960 million into the environmental sector over the subsequent 5 years.

    To reach the goal, the retail conglomerate will set up photovoltaic panels and LED lamps throughout its retailers whereas partnering with Toyota Motor to run fuel-cell vehicles for the distribution. Renewable energy vegetation, together with wind farms and hydroelectric vegetation, will even be invested

    In the US, 7-Eleven will characteristic charging stations at 250 retail shops, encouraging electric-car use.

    Seven & I generates 2.2 million tons of greenhouse gasoline per yr, accounting for the best quantity amongst Japan’s retail retailer operators. Similar to 7-Eleven, Japanese retailer Aeon has additionally joined the carbon neutrality mission, concentrating on zero emissions by 2050.

  • Entertainment firms bank on smartphone apps

    Entertainment firms bank on smartphone apps

    Entertainment companies in Vietnam are investing in digital transformation with a focus on the smartphone experience as they seek to reach more young users.

    Television content producer MCV Group recently signed a deal with a digital consulting firm to develop an entertainment and dating app called NetLove.

    It will have a live-streaming feature, which operating director Pham Tu Liem said is key since many users want to interact with celebrities.

    Since the company is already the producer of several popular dating shows on television, it will also include in its new app a dating feature to help connect people online.

    “In the digital era, access to and consumption of entertainment content like reality shows or concerts is no longer bound inside a bulky TV,” Liem said, adding that people now want all their favorite shows on their smartphones.

    Other entertainment companies are also keen on digital transformation.

    Galaxy Studio, which runs a nationwide cinema chain, recently opted for an omnichannel collections solution from a bank to provide various types of payment services to customers but all united in one single cash flow to the company.

    This means customers can pay for movie tickets from bank accounts or e-wallets but Galaxy will only need to partner with the one bank that provides the omnichannel service.

    “E-payment is growing and is replacing cash,” Dinh Thi Thanh Huong, CEO of Galaxy Studio, said. “Young people are leading the trend and we need to take advantage of that.”

    There is potential for online entertainment services if companies continue to invest in digital transformation.

    A study by Germany-based data portal Statista found that the online dating market is expected to be worth $18 million this year and grow at an average rate of 16.9 percent annually in the next four years.

    There are now 3.3 million online dating users in Vietnam, and the figure could reach 4.4 million by 2024.

    A survey found that the most popular apps in the first four months of this year were gaming and karaoke ones.

    Trinh Ho, founder of advertising firm Fresh Media, expected the online dating market to see strong growth based on the trends she has witnessed in the U.S. and China.

    It would attract investors with deep pockets, she said.

  • Retail sales in South Korea going slowly up

    Retail sales in South Korea going slowly up

    Retail sales in South Korea increased 8.4 per cent in October from a year earlier on the back of the pandemic and consumption-boosting events. Sales of furniture and other consumer goods moved up 18.6 per cent over the period, according to the data.

  • Google will bring Stadia gaming to iOS via a web app

    Google will bring Stadia gaming to iOS via a web app

    It seems that the Stadia conundrum on iOS continues. Although Stadia has an official app on the App Store, you can’t use it to play actual games without downloading them first. Google’s true game streaming service was first brought to iOS devices via a third-party app – the Stadium browser. It was then taken down by Apple for violating certain guidelines and then brought back again after the developer fixed the issue.

    Now there’s another development to the saga. Google announced that it plans on developing a web app that will allow iOS users to play Stadia games on their phones and tablets without the need to download them. The company will initiate “public iOS testing” in the following weeks and it will use a web app in order to bypass Apple’s guidelines stating that:

    “Games offered in a streaming game service subscription must be downloaded directly from the App Store, must be designed to avoid duplicate payment by a subscriber, and should not disadvantage non-subscriber customers.”

    Even though the Stadium browser is technically available on the App Store and it can run games with the native Stadia controller hooked up, it’d be nice to have something official from Google regarding iOS users. We have to wait and see how Apple will react to all this.

  • Hanoi-HCMC world’s second busiest domestic air route

    Hanoi-HCMC world’s second busiest domestic air route

    The Hanoi-HCMC route is the world’s second-busiest in November after South Korea’s Jeju-Seoul, according to British aviation analysis company OAG.

    The flight route connecting Vietnam’s two largest cities, which takes around two hours, has nearly 893,000 seats scheduled for November, while the route between South Korean capital Seoul and Jeju Island has 1.3 million.

    The route between Chinese capital Beijing and Shanghai’s Hongqiao Airport is third with 768,184 seats, followed by the two routes in Japan –Sapporo-Tokyo Hanenda and Fukuoka-Tokyo Hanenda.

    Of the top 10 busiest domestic routes in November, China and Japan have four each.

    “International flights have felt the impact most acutely due to border controls and mandatory quarantine requirements, domestic routes are starting to recover as people are generally able to move more freely within their countries,” OAG said.

    Asia is a standout, home to all 10 of the world’s busiest domestic routes this month, the company added.

    Vietnam has reopened six international flights to mainland China, Japan, South Korea and Taiwan from September 15, followed by Laos, Cambodia from September 22. It had suspended all international routes in March to contain the Covid-19 outbreak in the country.

  • Google accidentally reveals new icon and name for a key Android app

    Google accidentally reveals new icon and name for a key Android app

    Over the last few weeks, Google has been making changes to the icons for its apps like Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and more. Google added more of the company’s traditional colors (blue, red, yellow, and green) to the icons belonging to its apps. Now, an eagle-eyed Reddit user (vihas spotted what seemingly will be the new icon and name of the app currently known as Phone by Google. The leaked icon and name were spotted in an ad found on YouTube.

    Based on the ad, the new name of the app will be Google Call and the icon resembles the illustration of a on the new Google Voice icon. One major difference is that the illustration of the landline ear and mouthpiece is done up in Google’s four colors. Note that the new name and icon are not yet in use in the Google Play Store and when the change will be made is anybody’s guess. The current icon shows a landline hand and mouthpiece in white against a blue background.

    The ad that leaked the new name and logo for what is now Phone by Google highlights the app’s “reliable” caller ID that Google says  “lets you answer with confidence.” Google has been adding new features to the mundane app including Hold for Me. This feature comes into play when you’re placed on hold after dialing a toll-free number. you will see a prompt that reads “Don’t hang up” prompt with the option to “Return to call” always available. When a real live person starts talking, the phone will ring and vibrate alerting you that the call is no longer on hold. A transcription at the bottom of the screen keep tabs on what is being said while you are on hold. As Google states, the Google Duplex technology used to drive Hold for Me “not only recognizes hold music but also understands the difference between a recorded message (like ‘Hello, thank you for waiting’) and a representative on the line.”

    Hold for Me is the typical new Android feature that Google adds to its mobile OS to make to help with the little things in life that can be a big pain in the butt. We probably all agree that waiting on hold is generally as much fun as hammering a nail through your skull.

  • Korean department stores are being converted into culture spaces

    Korean department stores are being converted into culture spaces

    South Korean department stores are on track to transform their outlets from simple shopping centres into culture spaces.

    The primary factor behind the department stores’ increasing efforts to install cultural spaces is the sluggish performance of their offline stores amid the expansion of contactless consumption through online channels resulting from the spread of the Covid-19 pandemic.

    Lotte Department Store, for example, started setting up experience-focused cultural facilities within its outlets across the country last year.

    The company’s flagship store in Jamsil, southern Seoul, is running a cultural space called 291 Photographs, which hosts a variety of photo exhibitions and offers profile photograph services for professional writers, in addition to camera and book sales.

    Hyundai Department Store also built a cultural space at its Pangyo branch, south of Seoul.

    Under the concept of an ‘Art Museum’ that focuses on installing a variety of artworks including sculptures and paintings on each floor of the store, Hyundai Department Store is turning its Pangyo store into a kind of art gallery.

    Shinsegae Department Store is running professional galleries at its flagship location in Seoul and as well as stores in Busan, Gwangju and Daegu.

    As the shopping experience itself is becoming not enough to lure consumers, department store operators are looking for ways to differentiate themselves by transforming their stores into cultural attractions where visitors can enjoy not only shopping but also a variety of culture and art.

  • Hong Kong faces tourism bust

    Hong Kong faces tourism bust

    Hundreds of parked tour buses are gathering dust at a northern Hong Kong container port, having been off the road for 10 months since authorities banned non-resident arrivals into the city due to the new coronavirus.

    The area has turned into a “bus cemetery,” said Freddy Yip, president of Hong Kong’s Travel Agent Owners Association. He said the former British colony – which was the world’s leading tourist city destination last year – faces a similar fate at the end of November, when the government ends a wide-ranging wage subsidy program that has helped about 2 million employees in all types of industries.

    The program was introduced in June and renewed in September, but the Hong Kong government has ruled out an extension beyond the end of November citing the high cost, leaving many tourism-dependent businesses on the brink of collapse, unable to find other revenue sources and unable to pay wages.

    “If they cannot see any light ahead of them, they will just stop and cut their losses,” said 70-year-old Yip, who has worked in the trade for nearly 50 years.

    A spokesperson for the Hong Kong government said it would “keep a close watch on the latest situation and respond in a timely manner,” but gave no further details.

    About 56 million people visited Hong Kong last year. The city was ranked number one for arrivals globally last year by research company Euromonitor International. Visitors, most of them from mainland China, are drawn to its vibrant mix of cultures, dramatic harbour views and world-class shopping.

    The Chinese-ruled, semi-autonomous global finance hub makes about 5 per cent of its gross domestic product, or about US$18 billion, directly from tourism, not counting money spent in local shops and restaurants. Hong Kong’s tourism sector directly employs about 260,000 people, according to the government.

    Mainland Chinese visitors typically spend more per day than the average resident on baby formula, cosmetics and luxury goods, driven by a perception that Hong Kong has better quality standards than at home. That source of spending was cut off in early February, when Hong Kong sealed its borders to mainland China, with exemptions only for a small number of business travellers.

    Bubble trouble

    Visitor arrivals have been down 96 per cent to 99 per cent year-on-year every month since February, according to government figures. A travel bubble with Singapore – allowing a limited number of people to move between the cities after being tested for the virus – is due to begin this week, but is not likely to halt that decline, industry executives said.

    The arrangement lets travellers forgo quarantine, but is initially limited to one daily flight of only 200 passengers each way. That is a drop in the ocean for Hong Kong, which set its own record in January last year with 6.8 million visitors, including 5.5 million from Mainland China.

    Tour guide Mimi Cheung, 46, said she was pessimistic about the travel bubble, due to the limited number of people, strict regulations and high costs – around HK$2000 ($260) for mandatory virus tests, plus around HK$6000 ($774) to buy a tour in either city.

    “The government should open the mainland border under safe conditions. It will bring some hope,” said Cheung, who has found temporary work as a night security guard to provide for her parents and two children.

    Hong Kong leader Carrie Lam has said reopening the border with the mainland remains a priority, but Chinese officials have shown no indication they are willing to do so until virus cases fall to zero in Hong Kong.

    The city’s government has been trying to spur local tourism by offering free tours for small groups, but operators say it has been little help.

    Dozens of travel agencies have told staff to take unpaid leave from December, saying they can no longer afford to pay salaries or rent, according to employees interviewed by Reuters, travel associations and local media reports.

    Violent anti-government street protests in the second half of last year discouraged some tourists, leaving many operators without cash buffers to weather this year’s crisis.

    The city’s meetings and conventions business is also likely to see a 90 per cent revenue drop this year, equivalent to about HK$50 billion ($6.45 billion), said Stuart Bailey, chairman of the Hong Kong Exhibition & Convention Industry Association.

    The sector, which employs around 80,000 people, has had to cancel most of this year’s events, he said.

    “People are not optimistic we will be back to 2019 levels for at least 18 months to two years.”

  • AirAsia Japan files for bankruptcy in latest Covid casualty

    AirAsia Japan files for bankruptcy in latest Covid casualty

    AirAsia Japan Co has filed for bankruptcy with the Tokyo District Court after flagging last month it would cease operations in the country, as the coronavirus pandemic that’s wiped out travel globally took its toll.

    Flights between Japan and destinations such as Bangkok will continue to be operated by other AirAsia carriers.

    The Japanese arm of Malaysia’s AirAsia Group Bhd received a provisional administration order from the court Tuesday, it said in a statement.

    “Given AirAsia Japan’s current financial position, we regret to inform that AirAsia Japan is currently unable to settle the outstanding refunds,” the statement said. “We sincerely apologize for any inconvenience caused to customers who have used or booked AirAsia Japan flights.”

    AirAsia, which reported its largest loss on record in the second quarter ended June 30, has been under immense pressure this year as Covid-19 roils the aviation industry. Airlines globally have been plunged into crisis, with many cutting thousands of jobs and trying to secure funds for survival. Some, pushed to the brink, have gone out of business.

    The low-cost airline has also stopped funding its Indian affiliate, leaving the future of AirAsia India Ltd largely dependent on its majority shareholder, Indian conglomerate Tata Group. Long-haul budget arm, AirAsia X Bhd, isn’t faring much better, earlier this month submitting a new debt restructuring proposal to creditors.

    AirAsia Japan had already canceled all flights, including one between Nagoya and Taipei. Services operated to Japan by AirAsia’s other carriers in places like Thailand and the Philippines won’t be affected. International services to Japan from Malaysia, Thailand and the Philippines will resume as travel restrictions are eased and borders reopen, the airline said Tuesday.

    Customers who have booked AirAsia Japan flights can apply for a refund, which should be available from April next year, or they will receive a credit that can be used on any other AirAsia-operated flight.

  • Thai puts 34 aircraft on sale, including entire 747 fleet

    Thai puts 34 aircraft on sale, including entire 747 fleet

    Embattled Thai Airways has put up its entire Boeing 747 and its 777-200/300 fleet up for sale, as it aims to raise cash amid a long-drawn business rehabilitation process.

    The Star Alliance carrier disclosed on its aircraft trading website that 34 aircraft from its fleet will be put up for sale. Of these, 10 are 747-400s, six are 777-200s and another six are 777-300s.

    Thai Airways has 10 Boeing 747s currently in storage.

    The other aircraft include six Airbus A340-600s, which the carrier has not operated since 2015, and another three A340-500s, which it flew until 2012. Two 737-400s and one A300-600 round up the list of aircraft on sale.

    Thai states that the aircraft offered for sale are on an “as-is, where-is” condition, with most expected deliveries to take place in the second quarter of next year.

    The 10 747s (MSNs 26609, 26610, 27724, 27725, 28705, 28706, 32369, 32370, 33770 and 33771) are powered by GE CF6 engines and were manufactured between 1993 and 2003. They remain in storage, according to Cirium fleets data.

    The 777-200s (MSNs 27726, 27727, 27728, 27729, 27732 and 27733) were built between 1996 and 1998, and are powered by Rolls-Royce Trent 875 engines. Thai’s 777-300s (29150, 29151, 29211, 29212, 29213 and 29214) are fitted with R-R Trent 890s and were built between 1998 and 2000.

    Cirium fleets data shows the carrier has only 11 aircraft in service, with 85 in storage. Thai has a varied fleet, ranging from A330s, A380s and 787s.

    Thai filed for business reorganization in May, as it acutely felt the impact of the coronavirus outbreak. Already in a precarious financial situation, the pandemic saw travel demand collapse and widened the airline’s losses.

    Thailand’s central bankruptcy courts gave the troubled carrier the green light to reorganize in September, allowing it to appoint its rehabilitation organizers.

  • Dire forecast for global luxury goods sales

    Dire forecast for global luxury goods sales

    Sales of luxury goods worldwide are set to fall by 23 percent to US$258 billion this 12 months, their largest ever drop and first since 2009, as a result of fallout from the coronavirus pandemic, in line with consultancy Bain.

    The anticipated decline, regardless of a powerful sales recovery in China, is on the decrease finish of a 20 percent to 35 percent vary which Bain’s carefully adopted business forecast had predicted in May.

    That is because of an even bigger than anticipated rebound in the course of the summer season when lockdown measures had been lifted or eased internationally and shops promoting high-end purses, garments, jewelry, and watches had been reopened.

    However, a resurgence of the pandemic in Europe and the United States since October has led to new restrictions and store closures whereas uncertainty linked to the US elections additionally weighed on client sentiment.

    The solely vivid spot is China, the place sales have surged because it started to emerge from the well-being disaster within the spring. Sales in mainland China are seen rising by 45 percent at present trade charges to $52 billion this 12 months.

    “We have a two-speed world, with Europe and the US strongly hit by the second wave and by social and political uncertainty, while China is relentlessly accelerating day after day,” Federica Levato, a companion at Bain, mentioned.

    Fourth-quarter sales are anticipated to drop by 10 percent, though the decline may very well be larger relying on how a lot of the brand new shutdowns hit the essential Christmas season.

    Revenues for the likes of Louis Vuitton proprietor LVMH, Hermes, and Prada ought to partly recuperate in 2021, though Bain says it is going to take till the top of 2022 and even 2023 to return to final 12 months’ ranges.

    The coronavirus disaster has accelerated three developments, Bain mentioned, with purchases on-line nearly doubling from 12 percent in 2019 to 23 percent in 2020, and e-commerce set to turn into the main channel for luxury purchases by 2025.

    International journey curbs have led to folks shopping for extra of their dwelling nations, whereas buyers born from 1981 onwards now account for nearly 60 percent of complete purchases.