Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Cebu Pacific refunds hit P2.7B as virus grounded flights

    Cebu Pacific refunds hit P2.7B as virus grounded flights

    Cebu Pacific said ­refunds to customers for flights canceled due to the COVID-19 crisis already reached P2.7 billion, with billions of pesos more to be returned.

    The budget airline assured passengers their refund requests would be processed but it could take up to six months from the time of filing.

    “We understand how difficult this situation is for everyone and we sincerely apologize for the delay,” Cebu Pacific said in an update to flyers this week.

    The latest figure was higher by P300 million from its previous update last September. At the time, Cebu Pacific also suggested total refund request during the pandemic reached nearly P5 billion.

    Cebu Pacific said it was currently processing refund requests filed in June.

    Like other airlines, it was severely hit by the global health crisis while strict lockdowns grounded flights for extended periods during the summer travel season and in August.

    The industry is currently operating a fraction of its pre-pandemic network as broad travel restrictions remain in place and customers defer their travel plans.

    Refunds add to the financial strain at a time when airlines are struggling to generate revenues.

    In its update, Cebu Pacific pointed to efforts to raise fresh capital. That includes an earlier-announced plan to raise $500 million selling shares and bonds to strengthen its balance sheet.

    Local carriers will no longer have to worry about new refund filings with the passage of the Bayanihan to Recover as One Act last September. While in effect, the law allows airlines to instead issue travel vouchers.

    Cebu Air Inc., which operates Cebu Pacific, earlier announced a P9.1-billion loss in the first half of 2020, during which there was an almost three-month strict lockdown of major cities across the Philippines.

    The loss reverses a P7.14-billion profit in the January to June period of 2019.

     

  • AirAsia X set to amend debt revamp plan

    AirAsia X set to amend debt revamp plan

    AIRASIA X, the low-cost long-haul affiliate of AirAsia Group Bhd, is expected to file an amendment to its originating summons next week, to make its debt restructuring proposal more palatable to the 1,200 unsecured creditors that the airline is asking to write down their dues.

    This was disclosed to Kuala Lumpur High Court Judicial Commissioner Anand Ponnudurai by the lawyer for AAX last Friday (Oct 30). The matter came up before Anand at a case management hearing of an application by several of AAX’s unsecured creditors to intervene in the airline’s application for leave to hold a creditors’ meeting to vote on its proposed debt restructuring scheme.

    Sources say AAX seeks to amend its originating summons, as well as some of the terms of its proposed scheme. This comes as more lessors and creditors have come out against AAX’s proposed scheme that was disclosed on Oct 6.

    Under its proposed scheme, AAX is seeking to get at least 75% of the total debt value of its unsecured creditors to agree to take a 99% haircut, effectively cutting RM2 billion in current debts and another RM61 billion in future liabilities to RM200 million. It also entails undertaking a 90% share capital reduction to RM150 million from RM1.53 billion currently, and a consolidation of every 10 existing shares into one consolidated share.

    It is learnt that apart from airport operator Malaysia Airports Holdings Bhd (MAHB) and aircraft leasing company BOC Aviation Ltd, Macquarie Aircraft Leasing Services (Ireland) Ltd, Sky High I Leasing Co Ltd and three other creditors are the latest to file an intervention application for their objections to the proposed debt restructuring scheme to be heard. Oct 30 was initially the date of the hearing for AAX’s application for leave to convene the creditors’ meeting for purposes of voting on the proposed scheme.

    Sources say during the case man­agement hearing, AAX had no objections to the intervention application filed by the creditors, which means the concerned parties are allowed to intervene and take a position in terms of the proposed scheme.

    According to sources, Anand has also decided to recuse himself from the case, as he had previously appeared on behalf of AirAsia in its dispute with MAHB and the Malaysian Aviation Commission before he was pulled from private practice into the judiciary last November.

    It is understood that another case management would be held next week to fix the leave hearing for the concerned creditors to raise the reasons for their objections to the proposed debt restructuring scheme. This is likely to be held before Judicial Commissioner Ong Chee Kwan.

    “At the leave hearing, the creditors will then state if they think the proposed scheme is not good, unfair, or that they want to be excluded from the scheme,” one source said.

    Sources also say the hearing date for AAX’s application for leave to hold the creditors’ meeting to vote on its proposed scheme is also expected to be fixed at next week’s case management hearing. “Depending on the judge’s schedule and subject to the availability of all the lawyers (representing the scheme creditors), the hearing could be held at the end of November or early December. Of course, it is best for AAX to hold the creditors’ meeting as soon as possible,” another source adds.

    On a recent report that AAX plans to revise its scheme to address concerns raised by MAHB to be excluded from it — as the airport operator takes the view that it is a secured creditor — sources say this was not raised during the case management hearing on Oct 30. “There is nothing formal to suggest their removal (from the scheme) at the moment,” says one source.

    At the case management hearing, AAX was represented by Foong & Partners with Gopal Sreenevasan as its lead counsel. MAHB and Sky High were represented by Claudia Cheah of Skrine while BOC Aviation and Macquarie were represented by Kwan Will Sen and Joyce Lim of Lim Chee Wee Partnership. David Hoh, counsel for Abdullah Chan, represented three other creditors.

    On Oct 22, MAHB announced that it was suing AAX to recover RM78 million in outstanding aeronautical charges. The debt that it is owed is less than 0.01% of the total debt owed in the proposed scheme, it added.

    BOC Aviation had also filed an intervention application in the court for its objections to the proposed scheme to be heard. It is seeking about US$30 million in dues from AAX.

  • Google Maps Street View might soon allow users to upload their own photos of places and streets

    Google Maps Street View might soon allow users to upload their own photos of places and streets

    Google Maps is now one of the most popular navigation and exploration tools, and a new feature coming to its Google Street View might soon allow people to upload photos to make sure hardly reachable areas of streets or cities can be visible in Google Street View. The feature to upload images will be present in the standalone app Google Street View, which will allow you to use your smartphone to contribute to Google Maps.

    In the beginning, in order to be able to place you on a street in Google Maps, Google had cars that went about with big 360-degree cameras that took photos of the streets. This later helps anyone who needs more precise navigation or to get a feel of the streets in Google Maps and Google Street View to virtually place themselves in the middle of the street and look around.

    Now, to further this capability and make previous unavailable-for-visualization places accessible, Google’s Street View will have a feature that can use your smartphone to take photos of the place as you drive. Reddit user -J-G- spotted the feature in Google Street View Driving mode. Additionally, Google might need to use some image processing and software to merge the photos together for a 360-angle view.

    As expected, the app will blur faces and vehicle plates, protecting the privacy of everyone while at the same time providing more images and visualization to Google Street View in places unreachable for Google alone.

  • VF Corp adds Supreme to its stable in US$2.1 billion deal

    VF Corp adds Supreme to its stable in US$2.1 billion deal

    VF Corp pays US$2.1 billion to purchase streetwear attire firm Supreme, including one other standard model to the Vans shoe maker’s portfolio. VF Corp, which additionally homes manufacturers reminiscent of The North Face and Timberland, mentioned it might make a further fee of up to $300 million, topic to satisfaction of sure post-deal closing milestones.

    Shares of VF Corp surged about 13 percent to $78.94 in afternoon buying and selling.

    The firm mentioned present buyers Carlyle Group and New York-based personal fairness agency Goode Partners had been promoting their stakes in Supreme, based by American-British businessman James Jebbia in 1994.

    Known for its pink field emblem with “Supreme” written in white, the model has gained a following amongst “hypebeasts,” or followers of the streetwear model, with product launches of the whole lot from hoodies to burner telephones promoting out in minutes and folks lining up outdoors its 12 shops worldwide for hours.

    The perceived shortage has helped Supreme to purchase a cachet amongst younger folks and allowed it to cost far increased costs than different streetwear manufacturers like VF’s Vans and Nike.

    “This scarcity, novelty and strong social influence model supports meaningful pricing power resulting best in class profitability,” VF Corp CEO Steve Rendle mentioned.

    VF Corp estimated the broader streetwear market to be a roughly $50 billion world alternative and that Supreme was on the epicenter of this market, he mentioned.

    The firm mentioned the Supreme deal will assist bolster its e-commerce enterprise, which has change into extra pressing for attire and footwear makers due to the Covid-19 pandemic.

    Supreme, which has collaborated with many outstanding style names together with Louis Vuitton in addition to Nike, Levi and Vans, will get over 60 percent of its income from the net enterprise.

    The deal, which is predicted to be accomplished late this 12 months, is anticipated to contribute a minimum of $500 million of income and adjusted earnings per share of 20 cents in fiscal 2022.

    Supreme doesn’t present group gross sales or revenue figures however its UK-based European arm is obliged to publish annual accounts and these have confirmed speedy development and industry-leading margins in current years.

    In the 12 months to the top of January 2019, Supreme’s European enterprise racked up the income of 100 million kilos ($130 million) regardless of having simply two shops and a revenue margin, earlier than curiosity bills, of 44 percent – a number of of the margins earned by different streetwear manufacturers like Vans, Abercrombie & Fitch and even luxurious manufacturers like Gucci, firm filings present.

    Analysts have questioned whether or not Supreme will probably be in a position to preserve its premium pricing as its merchandise change into extra ubiquitous, however, had been extra sanguine after Monday’s announcement.

    “Supreme is a strong streetwear brand …. and while the brand has built its appeal on scarcity, we believe the market will be excited at the margin and growth profile and its contribution to VFC,” Bernstein analyst Jaime Merriman mentioned.

  • Zoom lied about using end-to-end encryption and is lightly spanked by the FTC

    Zoom lied about using end-to-end encryption and is lightly spanked by the FTC

    Announced on Monday, a settlement between video conferencing app Zoom and the FTC revealed that since 2016, Zoom had been lying about providing ‘end-to-end, 256-bit encryption’ to protect the security of users’ communication. The truth was that Zoom was actually giving users a lower level of security. As the FTC said on Monday, “Zoom maintained the cryptographic keys that could allow Zoom to access the content of its customers’ meetings, and secured its Zoom Meetings, in part, with a lower level of encryption than promised.”

    The FTC complaint chronicles the rapid growth of the company. In July 2019 it had 600,000 paid subscribers and 88% of its paid subscribers were small businesses with 10 or fewer employees. By December of 2019, 10 million people around the world were participating in a Zoom chat daily. And by the time COVID-19 hit the U.S. big time in April 2020, the number of people around the globe participating on a Zoom chat everyday had skyrocketed to a whopping 300 million.

    During this amazing period of growth, Zoom made various representations about the strength of its security measures. On its websites and in its security guides Zoom said that it takes “security seriously,” that it “places privacy and security as the highest priority.” Zoom also made it known that “it is committed to protecting your privacy.” Since 2016 Zoom has been making claims that its chats offer end-to-end encryption. One way that it did this was by placing an icon of a green padlock in the top left corner of a Zoom Meeting. When a user hovered near the icon, he or she would see a popup that read “Zoom is using an end-to-end encrypted connection.”

    But as the FTC notes, “Zoom did not provide end-to-end encryption for any Zoom Meeting that was conducted outside of Zoom’s Connector product. On a blog post written by Zoom’s Chief Product Officer, the company finally admitted that “while we never intended to deceive any of our customers, we recognize that there is a discrepancy between the commonly accepted definition of end-to-end encryption and how we were using it.” The FTC also noted that the claim made last year by Zoom that its recorded meetings were stored encrypted as soon as the Meeting was over simply was not true. As it turns out, recorded Meetings were kept in Zoom’s own server unencrypted for up to 60 days before they were transferred to Zoom’s secure cloud storage where they were stored encrypted.

    The Democrats on the FTC panel are not happy about the settlement since they feel that it does not punish Zoom enough for its lies. Democratic Commissioner Rebecca Kelly Slaughter said, “Zoom is not required to offer redress, refunds, or even notice to its customers that material claims regarding the security of its services were false. This failure of the proposed settlement does a disservice to Zoom’s customers, and substantially limits the deterrence value of the case.” However, Zoom does face lawsuits from customers and investors and these could result in the company being ordered to make financial restitution to those who were hurt by the firm’s dishonesty.

    The proposed settlement that Zoom has agreed to includes beefing up its security including the use of multi-factor authentication as a way to prevent unauthorized access to the Zoom network. The settlement is open for the public to comment on it for 30 days; once that time is up, the Commission gets to vote on making it final. The 30 days begins once the settlement is published in the Federal Register. Zoom will have to notify the FTC if there are any data breaches. All software updates will need to be examined by Zoom for any security flaws. And a third-party will need to sign-off on Zoom’s security program once the settlement is finalized and for every two years after that for a total of 20 years.

  • Tesco Thailand takeover gets regulatory nod

    Tesco Thailand takeover gets regulatory nod

    Thailand’s competition regulator has given the nod for British retail giant Tesco to sell its supermarket businesses to the Charoen Pokphand Group, despite monopoly concerns.

    The $10.6 billion sale to Thailand’s biggest conglomerate was first flagged in March and also covers Tesco’s operations in Malaysia.
    “The majority of commissioners agreed that the merger of those businesses (could create) market dominance… but it’s not a monopoly,” Thailand’s Office of Trade Competition Commission said in a statement on Friday.

    The regulator said CP Group is not allowed to pursue other retail merger deals during the next three years.

    Thai Retailers and Wholesalers Association president Somchai Pornrattanacharoen, who was on the regulator’s vetting committee, last month publicly expressed concerns that the deal would grant CP Group a monopoly, according to local media.

    It is a boomerang sale of sorts — Tesco has nearly 2,000 grocery stores across Thailand which it bought from CP Group during the Asian financial crisis in 1997-1998.

  • LINE Pay and LINE Financial Recognized at Good Design Award 2020

    LINE Pay and LINE Financial Recognized at Good Design Award 2020

    LINE Corporation announced today that it received two awards at the Good Design Award 2020. LINE Pay’s rebranding project was selected in the “Best 100” category while LINE Financial received a “Good Design Award” in the application category.

    Operated by Japan Institute of Design Promotion, the Good Design Award is considered a globally renowned design accolade, receiving more than 4,700 entries from around the world this year alone. Winners are allowed to use the “G Mark” logo on their products in recognition of their excellence.

    Both designs were produced by the BX Design Team at LINE Plus. The LINE Pay rebranding project was chosen for its sleek and scalable design, offering familiarity for users while increasing business potential. The LINE Financial services logos were recognized for their intuitive and easy-to-understand icons that are suitable for users of all ages. More information about both awards can be found on the Good Design Award website.

    LINE Pay Corporation, the operator of LINE’s digital wallet service, carried out a rebranding to refocus the company’s messaging, emphasizing how is evolving with society and becoming “The Next Payment Platform.” The rebrand also added visibility and simplicity to the LINE Pay logo, with the rebranded logos having a positive impact on both merchants and users, leading to an increase in the installation of the LINE Pay point of sales materials (POSM) in stores.

    LINE Financial has been introducing a range of financial services, including insurance, investment services, loans, and a credit scoring service, with the aim of bringing people and finance closer by creating new financial experiences. The brand design of these financial services captured a simpler user experience while also presenting a unified identity.

    With these awards, LINE Plus BX Design Team has been now recognized for its excellence in design by three of the most renowned international design awards: by the iF Design Award 2019, Red Dot Award 2020, and Good Design Award 2020.

  • Apple brings 100 new emoji and more to the iPhone with release of iOS 14.2

    Apple brings 100 new emoji and more to the iPhone with release of iOS 14.2

    Emoji fans using an iPhone should be happy to see that iOS 14.2 has been released. Why? Because the latest build of Apple’s mobile operating system features a large number of new emoji including a transgender pride flag, a dodo, a pinched finger emoji, an anatomical heart, lungs, a man feeding a baby, and more. You can see the entire list of new emoji that comes with iOS 14.2 by visiting the Emojipedia website.

    One of the fun new features for iOS 14.2 brings music discovery app Shazam to the Control Center. We first told you about this back in September when Apple dropped a public beta for iOS 14.2. Shazam is able to listen to a song playing in the background and fairly quickly, it will post the name of the tune, the artist who sings it, the lyrics, and more. The app was one of the first to be featured by Apple in a series of iconic ads for the brand new App Store that told us that whatever we are doing, “there’s an app for that.” Three years ago, Apple decided to purchase Shazam for $400 million.

    The update includes eight new wallpapers in both light and dark mode. Those with an iPhone 12 series handset can use the magnifier app to detect people nearby and measure their distance away by using the LiDAR depth sensor. The Time-of-Flight sensor computes how long it takes for a beam of infrared light to bounce off of a subject and return to the phone. With this data, more accurate depth measurements are computed allowing the iPhone 12 Pro and Pro Max to deliver enhanced AR capabilities and improved bokeh blurs on portraits. Speaking of the iPhone 12 series, iOS 14.2 adds support for the Leather Sleeve MagSafe accessory. Leather cases with MagSafe will be available to be pre-ordered starting today. The sleeves and the MagSafe Duo Charger. Both the leather sleeves and the MagSafe Duo Charger will be released at a later date, possibly not until 2021.

    The update to iOS 14.2 also helps provide optimized battery charging for the AirPods slowing the rate at which the wireless Bluetooth earbuds batteries age. Users will receive a notification whenever the audio levels on their headphones are too loud and could cause problems to users’ hearing. New AirPlay controls can stream entertainment throughout your home. And there are many more items on the changelist.

    The update also fixes a number of issues including one that keeps the iPhone screen black while viewing Netflix content, and one that makes the camera viewfinder appear black when the camera app is open. Some of the resolved issues revolve around widgets such as the weather widget that displays the temperature in Celsius even when it is set to Fahrenheit. One bug forces the Apple Watch app to unexpectedly close when opened and in some cases, Apple Pay won’t send or accept cash via Siri. One bug prevents devices from charging wirelessly.

    To update your iPhone go to Settings > General > Software Update. If the update is on your device, tap on Download and Install. As we said, iPadOS 14.2 is also available to be installed on a compatible iPad tablet, and to do so, use the same directions we told you for the iPhone. The new update to watchOS 7.1 contains “new features, improvements, and bug fixes.” To update your Apple timepiece, first, make sure that your iPhone is running the latest version of iOS. Make sure that your Apple Watch is updated to at least 50% and connect your iPhone to Wi-Fi. Keep your iPhone nearby your Apple Watch and the update will take place over several minutes to an hour. Thus, you might want to wait to update overnight.

    You can also try to update your Apple Watch using the iPhone:

    • Keep your Apple Watch on its charger until the update completes.
    • On your iPhone, open the Watch app, then tap the My Watch tab.
    • Tap General > Software Update.
    • Download the update. If asked for your iPhone passcode or Apple Watch passcode, enter it.
    • Wait for the progress wheel to appear on your Apple Watch. It could take from several minutes to an hour for the update to complete.

    If your Apple Watch is running watchOS 6 or higher, you can update your Apple Watch without using the iPhone. Follow these directions:

    • Make sure that your watch is connected to Wi-Fi.
    • On your watch, open the Settings app.
    • Tap General > Software Update.
    • Tap Install if a software update is available, then follow the onscreen instructions.

    Leave your Apple Watch on its charger while the update completes. Don’t restart your Apple Watch, and don’t quit the Watch app. When the update completes, your Apple Watch restarts on its own.

    Apple also released a special update that adds security updates to older iPhone, iPad, and iPod touch units. The update installs iOS 12.4.9 to iPhone 5s, iPhone 6, iPhone 6 Plus, iPad Air, iPad mini 2, iPad mini 3, and iPod touch (6th generation).

  • Malaysia Airlines and AirAsia, once contrasting, now face same crisis

    Malaysia Airlines and AirAsia, once contrasting, now face same crisis

    Struggling flag carrier Malaysia Airlines’ previous attempt turn itself around collided with low-cost local rival AirAsia Group’s rise. Now, both companies have run into the same turbulence.

    Malaysia Airlines, which has yet to recover from two 2014 tragedies that made global headlines, faces a growing risk of being forced to halt flights unless it secures aid. But the state has frowned on the idea of another bailout.

    A group of creditors recently rejected a proposal by Malaysia Airlines to restructure its 16 billion ringgit ($3.85 billion) in liabilities. This comes after the company made deep pay cuts for management and pilots, as well putting staff on unpaid furloughs to reduce costs as the coronavirus pandemic paralyzed global air travel.

    This disruption has also clouded the prospects for leaner AirAsia Group, which together with the flag carrier holds a majority market share in the country.

    “Our partners and creditors will have to sacrifice for the better of the future,” Izham Ismail, group CEO of Malaysia Airlines, told The Edge Malaysia newspaper in mid-October. “If they don’t want to help themselves to survive, I have no choice but shut it down.”

    Malaysia Airlines revealed that it entered into debt restructuring negotiations with creditors in early October. The airline called on leasing companies and suppliers to cooperate with the turnaround effort. If the creditors had agreed, the restructuring would have been completed within the next few months, according to Malaysia Airlines’ plan.

    The government has expressed its unwillingness to embark on another public-sector bailout of the national carrier, which is fully owned by the sovereign wealth fund Khazanah Nasional.

    “The Ministry of Finance will not be injecting any cash or any capital into Malaysia Airlines through Khazanah,” said Finance Minister Tengku Zafrul Aziz. A proposal has been floated to liquidate the airline and transfer a portion of the assets and staff to Firefly, the group’s low-cost carrier.

    Khazanah first took over Malaysia Airlines in 2001 following the ravages of the Asian financial crisis, holding a stake of 69%.The carrier’s fortunes turned again in 2014, when flight MH370 disappeared mysteriously en route from Kuala Lumpur to Beijing. This was followed months later by flight MH17 being shot down over Ukraine.

    The two tragedies drove away passenger traffic, prompting Khazanah to acquire the remaining shares in Malaysia Airlines and fully nationalize the carrier. Malaysia Airlines laid off roughly a third of its staff in a bid to revive its earnings.

    This previous restructuring effort never bore fruit because of competition from powerful rival AirAsia. The budget carrier made great strides in the 2000s with its low fares, eventually gaining control of half the domestic market.

    Malaysia Airlines, meanwhile, has lost money since 2011. Part of the problem is Malaysia’s unstable political situation. Former Prime Minister Mahathir Mohamad’s government sought capital and operational tie-ups with foreign carriers after determining that Malaysia Airlines could not heal itself. Japan Airlines was seen as a leading candidate to sponsor a turnaround due to the company’s experience recovering from bankruptcy.

    But Mahathir abruptly resigned and was succeeded by Muhyiddin Yassin this March. Not only has the pandemic sapped the finances of any potential sponsors, but Muhyiddin has his hands full maintaining his hold on power. Malaysia Airlines’ restructuring took a back seat.

    “None of the restructuring went deep enough,” said Brendan Sobie, an independent analyst. He added that it is too early to tell if the proposed debt restructuring plan would be sufficient.

    “All airlines face an incredibly challenging outlook,” Sobie said. “A lot will depend on how quickly the market recovers and if it fully recovers.”

    AirAsia planes sit at Kuala Lumpur International Airport on Oct. 6. The budget airline has not been immune to the effects of the pandemic   © Reuters

    Because Malaysia Airlines is the flag carrier, observers believe the government will ultimately be forced into a new bailout. But the damage to corporate value may have already been done by the drawn-out restructuring process.

    Other flag carriers in the region have been faster to rehabilitate. Singapore Airlines, which is majority-owned by government investment group Temasek Holdings, came out with a $10.5 billion fundraising plan in March that leans on existing shareholders. Thailand, which holds 51% of Thai Airways International, signed off on a court-supervised rehabilitation process for the carrier in May.

    Long profitable private-sector carrier AirAsia has not been immune to the effects of the pandemic, and it has sought to steer out of its slump.

    The group founded by CEO Tony Fernandes won Malaysian state backing of a 1 billion ringgit loan in October. Early that month, the group’s long-haul carrier AirAsia X applied in court for a debt forgiveness plan that would slash 63.5 billion ringgit in liabilities, including aircraft purchase commitments, to just 200 million ringgit.

    The plan still needs the approval of creditors holding 75% of the debt. AirAsiaX said the debt relief is needed “to avoid a liquidation and to allow the airline to fly again.”

    AirAsiaX — which offers flights to Australia, Hawaii and other Asia-Pacific destinations — operated at a loss in the most recent two years.

    AirAsia Group said in October it would end its Japan operations, and analysts expect further cutbacks in scale. The group posted a 992 million ringgit net loss for the April-June quarter on a 96% plunge in revenue.

    “AirAsia was a profitable airline and was potentially sustainable had it not added capacity rather recklessly,” said Nungsari Ahmad Radhi, ex-executive chairman of the Malaysian Aviation Commission. “It got to the point where the seat growth probably outstripped demand growth. The pandemic was a fatal blow.”

  • Couche-Tard acquires Circle K business in Hong Kong

    Couche-Tard acquires Circle K business in Hong Kong

    Convenience Retail Asia Ltd said on Thursday it had agreed to sell its convenience store business in Hong Kong to Canadian convenience store and road transportation fuel retailer Alimentation Couche-Tard Inc for HK$2.79 billion ($359.8 million).

    The Circle K convenience stores and Saint Honore bakery chain operator plans to declare a special dividend of HK$3.85 per share to its shareholders, with the dividend to be paid before the end of 2020, the firm said in a filing to the Hong Kong bourse.

    The convenience store business, with a net asset value of HK$622 million as of end-June 2020, comprises of 340 Circle K stores in Hong Kong, and the net proceeds will be used to pay the special dividend, the Hong Kong-listed firm added.

  • WhatsApp adds new filters for storage management

    WhatsApp adds new filters for storage management

    One day after WhatsApp detailed the Disappearing Message feature, the social app is bringing yet another important improvement to its users: new filters for storage management. For those who are using smartphones with low storage, the new filters are going to be of great use.

    An update is now rolling out to Android users that will allow them to review, bulk delete items and free up space much easier than before. The update introduces a new design for the storage management tool, which can be found in Settings / Storage and Data / Manage Storage.

    Also, whenever your phone’s storage is getting close to being full, WhatsApp will notify you via a warning card in the Chats tab. You can even see how much of the disk is full thanks to the storage meter that’s now sitting at the top of the screen.

    More importantly, thanks to the new filters, WhatsApp users can order files by size whenever they want to free up some space. A preview tool for media files is available as well, allowing users to see what they’re deleting at a glance.

    According to WhatsApp, the new update that adds the new filters for storage management is rolling out this week, so be patient if you don’t see it yet on your phone.

  • Masan closes 433 VinMart stores to cut losses

    Masan closes 433 VinMart stores to cut losses

    Masan has closed 421 VinMart+ convenience stores and 12 VinMart supermarkets this year as it restructures the retail business it acquired this year from Vingroup. Most of the closed stores were in Ho Chi Minh City. The closure has resulted in a cut in losses for its VinCommerce subsidiary, with the earnings before interest, taxes, depreciation and amortization (EBITDA) margin increasing from negative 6.7 percent in the first nine months of last year to negative 2.8 percent in the same period this year, Masan said in a release.

    Most of the 433 outlets had revenues 50 percent lower than optimal levels required to achieve breakeven and posted a combined loss of VND239 billion ($10.3 million) this year before their closure.

    VinCommerce hopes to reach breakeven EBITDA in the last quarter and achieve 10 percent revenue growth over the third quarter. Its gross profit is set to be improved by optimizing product assortment and renegotiating terms with suppliers, the release said.

    “Improved profitability from closing underperforming locations is expected to be fully realized in 2021.”

    The company also opened 57 new VinMart+ outlets and one new VinMart supermarket in the first nine months, launched three new concept VinMart+ store formats in Ho Chi Minh City and Hanoi with more fresh products and an improved layout to understand consumer behavior and design model stores for the next round of expansion.

    As of the end of September VinCommerce had 2,646 outlets, 122 of them supermarkets.

    Masan acquired VinCommerce from Vietnam’s biggest private company, Vingroup, in January this year and owns a 83.74 percent stake in it.

  • Vietnam retail sales up despite absence of tourists due to Covid

    Vietnam retail sales up despite absence of tourists due to Covid

    Asia is currently going through widespread economic and business disruptions caused by the outbreak of the coronavirus (COVID-19), which originated in Wuhan, Hubei province in China, and the stringent government measures to contain it, threatening to stall the economic growth of major markets in Asia. Reason enough for Fung Business Intelligence, the knowledge bank and think tank for Hong Kong-based multinational Fung Group, to analyze the impact of the coronavirus disease on Asia’s retail markets, with a focus on department stores and the duty-free sectors. The resulting report “Impact of Coronavirus Disease on Asia’s Retail and travel-related Sectors” also looks at the coronavirus’s impact on the tourism industry in Asia.

    Fung Retail Intelligence believes that the current COVID-19 outbreak could have a deeper impact on Asian economies and their respective retail and travel-related markets compared to the SARS epidemic in 2002-03 given that there are now more Asian countries with increased economic ties to China – for instance, China is now the largest export country for Vietnam, Singapore, Japan, South Korea, Malaysia and others. “As these countries become more reliant on Chinese demand as a source of growth, dampened consumer demand from China, along with supply chain disruptions on the production side, will have a significant impact on their economies,” cautions the report.

    Add to that the fact that Chinese tourists remain the biggest spenders of all international travelers, thus their absence, following the Chinese government’s ban on all outbound group travel after the Chinese New Year (from 27th January 2020) to contain the spread of the disease, comes as a tough blow to the retail and travel-related sectors in many Asian countries, of which the fashion and luxury industries are a part. “The outbreak also reveals how dependent retail businesses – especially department stores and travel retailers – are on visitors from China,” finds the report.

    However, Fung Business Intelligence remains positive and points to four important reasons why Asia is now better geared to handle the current crisis than almost two decades ago when SARS 2002-03 struck: “The difference for Asia, now, is that its economic fundamentals are more robust, its technology more advanced, its services more diverse, and its consumers more resilient. For these and other reasons including a raft of initiatives launched by local governments and relevant parties to support businesses, we believe the COVID-19 outbreak is not likely to cause long-term effects on Asia’s retail and travel-related markets.

    As of 18th February 2020, there are now more than 73,000 confirmed coronavirus cases, with a majority (more than 72,600) in China, followed by Japan (more than 500 including cases on the Diamond Princess cruise ship) and Singapore (more than 80). Other cases have been confirmed in Hong Kong, Thailand, South Korea, Malaysia, Taiwan, Vietnam, Australia, India and the Philippines. Thus, many people are calling off travel plans over coronavirus fears and hassles over the currently imposed travel bans and quarantine requirements.

    According to the Economist Intelligence Unit (EIU), this means that Chinese outbound tourism is unlikely to recover to pre-coronavirus levels until the second quarter of 2021 and the coronavirus outbreak is expected to cost the global tourism industry about 80 billion US dollars (about 60 billion pounds) in lost revenue, with key players in the market probably taking more than a year to recover.

    ASEAN countries will suffer the most as they are all among the top 20 destinations for Chinese outbound tourists, continues the EIU, estimating that visitors from China will decrease sharply by 30 – 40 percent this year, resulting in a loss in tourism revenue of 7 billion US dollars (about 5.4 billion pounds) in the region. Especially Japan has felt the pinch, where Chinese tourists represent 30 percent of all foreign visitors, and spent 16.2 billion US dollars (12.55 billion pounds) in Japan last year.

    According to the Singapore Tourism Board, China is the city’s largest tourist source and Singapore is thus expected to see a drop in tourism arrivals of up to 30 percent compared to last year, representing a daily loss of 18,000- 20,000 foreign tourist arrivals. In Thailand, this number even dropped by 86.5 percent in the first week of February and is expected to plummet to 50 percent in the first half of 2020 according to the Tourism Authority of Thailand, costing the Thai economy 3.05 billion US dollars (2.36 billion pounds) in the first four months of the year alone.

    Though the impact on the tourism sector in Europe and the United States is comparatively milder, with Chinese tourists only making up 4 percent of total foreign visitors, “some European economies are likely to see weakened consumption if there is a sharp decline in Chinese tourists throughout 2020,” states the report. In the first half of 2019, Chinese nationals made 3 million visits to European countries, up by 7.4 percent year-on-year, according to the Chinese Tourism Academy.

    In Japan, department stores like Isetan Mitsukoshi, Takashimaya, Sogo & Seibu, and Daimaru Matsuzakaya all have seen a decrease in foreign visitors starting from the Chinese New Year holidays, resulting in a drop in sales. In South Korea, department stores like Lotte, Shinsegae and Hyundai and Lotte and Shilla duty-free stores were temporarily closed due to sterilization efforts. Sales dropped between 11 and 30 percent during the first weekend in February.

    In Singapore, department stores like Honestbee, OG, and BHG Holdings either adjusted their timings or shut their stores temporarily, with the latter seeing sales of its six outlets drop between 40 and 50 percent since the first case was confirmed in the city on 23th January. Luxury travel retailer DFS announced the closures of its locations T Galleria by DFS in Tsim Sha Tsui East and Hong Kong T Galleria Beauty by DFS from 8th to 29th February.

    While the Japanese government announced a limited 96 million US dollar (about 74 million pounds) package of emergency funds on 14th February, the Taiwanese Ministry of Economic Affairs plans to provide financial assistance to domestic retailers and foodservice providers by offering loans, loan extensions and subsidies on interest. The government also considers providing coupons worth 66.1 million US dollars (around 51 million pounds) to be used at night markets, shops and restaurants as a means to boost local consumption once the spread of the virus subsides. In Singapore, the government announced that it has set aside 4.02 billion US dollars (about 3.11 billion pounds) in the coming year to help businesses and households.

    The Restaurant Association of Singapore has also asked shopping mall landlords for a rental rebate of 50 percent from February to April to help the food and beverage industry, which has seen a significant drop in business. Singapore’s largest property developer, CapitaLand, has launched a 10- million-Singapore-dollar (7.14 million US dollars or close to 6 million pounds) marketing assistance program to help its retail partners cope. Jewel Changi Airport announced a rental rebate of 50 percent for its tenants during February and March.

    “It is hard to predict when COVID-19 is going to end. Considering the sharp drop in the number of Chinese tourists and the subsequent adverse impact on domestic consumption, we expect major retail markets in Asia to remain under pressure in the first half of 2020. That said, the sound economic fundamentals of these markets, along with a raft of initiatives launched by local governments and relevant parties to support the retail and travel-related sectors during the COVID-19 outbreak, are likely to guide businesses through the tough times and pave the way for recovery,” ends the report.

  • AirAsia’s new platform for medical services

    AirAsia’s new platform for medical services

    Karen Chan, chief executive officer of AirAsia.com said the digital platform is aimed at making it as seamless as possible for everyone from the initial consultation to post-treatment services. “Healthcare is essential, and its affordability and accessibility should be a right for everyone. We want to help facilitate that. AirAsia Health is where healthcare meets travel, complemented by the strength of our ecosystem encompassing travel logistics such as flights, accommodation and mobility options, enhancing the convenience factor for any medical traveller’s end-to-end journey,” she said.

    Furthermore, AirAsia Health will partner with reputable medical providers and hospitals.

    To kickstart the launch, it is offering booking for Covid-19 RT PCR tests on its platform, provided by its medical partners from Lifecare Diagnostic Medical Centre and Sunway Medical Centre.

  • Thai Airways offers ‘semi-commercial’ flights to 7 international destinations

    Thai Airways offers ‘semi-commercial’ flights to 7 international destinations

    After a major slowdown in both international and domestic travel due to coronavirus travel restrictions, Thai Airways is now offering flights to and from 7 international destinations over the next 2 months, according to the airline’s chief executive Wiwat Piyawirot.

    These flights are “semi-commercial.” Wiwat says return flights are intended for Thais returning home from overseas, those with families in Thailand, those traveling to Thailand on business, students, and travelers with connecting flights.

    Departures in November and December

    • London – Sundays
    • Frankfurt – Fridays
    • Copenhagen – Sundays
    • Hong Kong – Wednesdays (expect November 11 and 25)
    • Tokyo – Wednesdays and Saturdays
    • Taipei – Fridays and Wednesdays
    • Sydney – Sundays (Must inform the Australian Embassy in Thailand)