Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Walmart+ subscription service set to launch this month

    Walmart+ subscription service set to launch this month

    Retail giant Walmart has ended its membership program and is launching a new subscription service, Walmart+, later this month according to technology news website Recode.

    The service will cost US$98 a year and offer same-day delivery; petrol discounts and exclusive early access to the latest product deals.

    Walmart reportedly planned to launch the service in late March or April, but the move was hampered by the Covid-19 pandemic. It is not clear yet if the program will be available nationally or regionally in the US.

    Recode said that shoppers will be able to access products from Walmart Supercenters. They can reserve delivery slots and avail of Express two-hour delivery. Members are also expected to benefit from a Scan & Go service so they can shop without waiting in line, and a Walmart+ credit card is expected to launch soon after the service.

    The move is Walmart’s latest bid to compete against the online retail giant Amazon.

    Last year in Australia Amazon launched an online subscription service for household essentials. The ‘Subscribe and Save’ model is popular in international markets as it offers free delivery on repeat purchases across pantry food and beverages, pet supplies, beauty, and vitamins and supplements.

  • Record fall in retail sales in Indonesia

    Record fall in retail sales in Indonesia

    Retail sales in Indonesia have seen the sharpest drop in 12 years, according to a report, based on information from the nation’s central bank.

    Territory-wide sales fell 20.6 percent year on year during May, representing the largest contraction in the category since November 2008. The drop was steeper than figures for April, which showed a decline of 16.9 percent.

    According to the data, buyers shopping for clothing and recreational items showed the greatest reduction in spending since that manifested in last month’s figures in May.

    There remains a little prospect for relief in the immediate future, with the bank’s survey predicting last month’s figures to reveal a 14.4-per-cent drop.

  • FamilyMart Japan subject of US$5 billion takeover bid

    FamilyMart Japan subject of US$5 billion takeover bid

    Japanese convenience-store chain FamilyMart will be sold outright to local trading company Itochu, according to reports.

    The buyer, which currently holds 50 percent of FamilyMart business, made the decision to fully purchase the chain last Wednesday in a transaction that is expected to cost between US$4.6 billion and $5.5 billion.

    The business media say the joining of the two businesses will result in a deeper level of cooperation in food procurement, consumer-goods retailing, customer-data analysis, and digital payments, among other areas.

    In Thailand, the FamilyMart business was completely bought out last May by local operator Central Retail as a precursor to expanding the network in the territory.

    The brand has shown signs of instability that date back before the advent of the coronavirus pandemic. Last November, FamilyMart Japan reduced its operational costs by letting go 800 employees, about one in 10 of its total staff count, and made moves to allow franchisees to operate shorter opening hours.

  • Topshop quits Hong Kong

    Topshop quits Hong Kong

    British fashion label Topshop will close its 14,000sqft flagship in Hong Kong when the lease comes up for renewal in October, the latest in a string of mid-level international retailers to exit the territory.

    And watch brand Swatch has shuttered its prime Central store, which now has a writ apparently seeking unpaid rent taped to its doors.

    In partnership with Lane Crawford, Topshop launched in Hong Kong in 2013, the opening of its Central flagship on the corner of Queens Rd and Pottinger St drawing huge queues. At the time, the company said it was the first step of an expansion program into Mainland China.

    The brand opened a further two stores – in Admiralty and Causeway Bay – but these were short-lived as, despite early excitement from consumers, the brand’s local popularity waned.

    When the flagship store was opened, Topshop reportedly paid about US$384,000 a month in rent, but when it renewed the lease in 2017, it negotiated a rate of half that.

    Topshop will continue to sell online in Hong Kong, despite not retaining a physical store presence.

    Meanwhile, Swatch Group has closed its high-profile store in the heart of Central, apparently owing to the landlord overdue rent.

    A writ has been posted to the front of the shuttered door filed by Vember Lord Ltd and served six days ago.

  • Brooks Brothers enters Chapter 11, seeks buyer

    Brooks Brothers enters Chapter 11, seeks buyer

    Brooks Brothers have filed for bankruptcy in the US, the latest US retail victim of the Covid-19 pandemic. However, analysts are confident the struggling apparel retailer will find a buyer, and the brand will endure along with a scaled-down store network. Brooks Brothers have in recent years invested substantially in stores in Hong Kong. Inside Retail Asia has reached out to the company’s local executive team but had not received a response at the time of writing.

    Like many global retailers collapsing in the wake of the pandemic, 200-year-old Brooks Brothers was facing challenges before its stores were forced to close in core markets as part of government pandemic precautions.

    Neil Saunders, MD at GlobalData Retail, says that while the brand remains well regarded by consumers, Brooks Brothers has long suffered from a failure to decisively adapt to changing trends.

    He said current leadership deserves credit for rebuilding the attributes of quality and design which had waned under previous ownership, but when it comes to tastes and style, “Brooks Brothers has been swimming against the tide”.

    “Its formal, old-school approach found favor among mature and more traditional demographics, but it has become increasingly out of step with a new generation of consumers who are looking for a more edgy approach to smart casual. They increasingly found it in niche brands like Kiel James Patrick or more mainstream players such as Vineyard Vines and even J Crew. This dynamic, along with the increased casualization of workwear which has seen a shift away from suits and ties, has made it increasingly difficult for Brooks Brothers to drive growth.”

    Under Chapter 11 protection Brooks Brothers will continue to operate while it restructures. Bloomberg reports it has assets and liabilities listed of $500 million each and has arranged a $75 million bankruptcy loan to ensure ongoing trading.

    The brand which once dressed Abraham Lincoln has about 250 stores trading in the US, along with its overseas shops.

    Saunders says that although the pandemic has severely eroded the company’s outlook, a review of the business was already underway, which included options for repositioning the brand.

    “However, the pandemic has disrupted this process and sharpened many of the underlying trends Brooks Brothers was already struggling to adapt to. From our data, year-on-year [US] sales of men’s formal clothing fell by 74 percent during April, May and June, while men’s smart-casual apparel sales dipped by 62 percent over the same period. While this deterioration will ease over time, demand will remain suppressed for the rest of this year and well into next as office work, business meetings, and socializing are all reduced. This leaves Brooks Brothers very exposed to a depressed market.

    Saunders expects the company will have to exit expensive city-centre stores that due to the reducing numbers of office workers in downtown locations will no longer be economically viable to run. Some factory outlet stores will suffer due to reduced demand and lower footfalls in the wake of the pandemic.

    “These property problems can most efficiently be resolved through a bankruptcy process. If successful, this will streamline the business and get it into a state that is more attractive to a potential buyer.

    “There will be no shortage of interest in Brooks Brothers. The brand has a solid foundation on which a new owner can build, and it has a good digital business that has the potential for future growth. However, the process of reinvention will not be easy; it will take time, capital and effort to reconfigure Brooks Brothers into a retailer ready to serve the needs of modern consumers,” said Saunders.

  • Staycation theme for luggage label Lojel’s new K11 Musea pop up

    Staycation theme for luggage label Lojel’s new K11 Musea pop up

    Boutique luggage brand Lojel has launched an immersive pop-up store in Hong Kong’s K11 Musea, opening today, focusing on the concept of staycations.

    Dubbed “The Art of Staycation”, the event is a first for the brand, featuring the opportunity for visitors to customize a limited-edition Voja suitcase as well as an augmented reality experience exploring the future of how travel could evolve in the wake of the coronavirus pandemic.

    The pop up is intended to provide a travel solution for a staycation in Hong Kong, selling hand-carried luggage as well as backpacks and travel accessories.

    Visitors will be able to create their case from any pair of colors using the in-store tablet before seeing it assembled in person. A personalized tag will be laser-engraved for each customer and stored in a leather tag holder.

    Customers’ final purchases at the pop-up will be delivered to their doorsteps at no charge.

    The Art of the Staycation pop-up will be open through to December 31.

  • Little respite likely as Hong Kong retail rents slump to 2003 levels

    Little respite likely as Hong Kong retail rents slump to 2003 levels

    As Hong Kong retail rents slump to levels not seen since 2003, retailers who appeal to domestic shoppers are beginning to have a stronger presence in the market.

    According to retail real estate professionals with property company Savills, brands in categories such as lifestyle products, health-related goods, and affordable family-friendly chains are taking the opportunity to lease space in commercial districts across the city. They are taking over from retailers who appealed primarily to inbound tourists from Mainland China and elsewhere, before social unrest and the Covid-19 led to a record 11-month run of double-digit declines in retail sales in the city.

    Jewelry and watch sales plummeted by more than 69 percent during the first five months of this year.

    Savills senior director, research & consultancy, Simon Smith, says that while prime street-shop and shopping-mall rents seem to have found a floor since their 2013 peak, this may only be temporary.

    “Rising vacancy levels continue to plague the market with mid-range fashion retailers joining luxury retailers in rationalizing store numbers, but rents appear to have stabilized for now.”

    With many luxury and mid-range brands struggling to break even with the desertion of tourists, they are right-sizing their networks and closing underperforming stores.

    “The market has endured a prolonged correction since 2013 but with rents now close to 2003 levels, landlords and tenants are beginning to embrace the new reality and accept new business models and a more creative approach to trade and tenant mix,” adds Nick Bradstreet, MD, and head of retail leasing.

    According to Savills’ research, the quarter-on-quarter decline in Hong Kong retail rents in the three months to June was about 1.7 percent in prime street front sites and 0.8 percent in shopping centers.

    Retailers including Valentino, Tiffany & Co, Coach and Prada have already given up prime sites on Tsim Sha Tsui’s Canton Road and Causeway Bay’s Russell Street, two of the city’s most expensive commercial strips. Victoria’s Secret has closed its multi-story flagship nearby and MCM’s largest store, in Central, has also been shuttered.

    More mid-market retailers including Swatch, SaSa, Lush and Gap have also rationalized their store networks.

    But in their place, new brands are taking the opportunity to increase their street presence, typically brands targeting local consumers rather than mainland daytrippers and tourists.

    “Local consumers are more focused on their “whole of life” needs, prioritizing health and well-being, caring about their family and community, and valuing the local culture and sustainability,” says Savills in its quarterly review of Hong Kong retail rents.

    Examples include Muji and Lululemon, which have both opened their largest stores yet in the city, at Telford Plaza and Harbour City respectively, and UK women’s activewear label Sweaty Betty, is opening its second Hong Kong store, at Causeway Bay this month. Japanese grocer Don Don Donki is opening two more stores, at Causeway Bay and Central, later this year.

    Bradstreet and Smith say shopping-mall footfalls across Hong Kong showed signs of recovery during May and June as locals began venturing out again after Covid-19-related social-distancing measures were eased. A degree of pent-up demand may have helped the trend.

    But rebounding local spending won’t be enough to help brands reliant on tourists, with Savills predicting vacancies on prime streets in traditional tourist districts will soon rise. Topshop, Gap and Adidas are all tipped as unlikely to renew their leases on Central spaces.

    “The post-Covid outlook for Hong Kong’s retail industry remains very challenging,” concludes Savills. “Some structural changes in demand profile and market fundamentals are underway and both retailers and landlords need to adapt and constantly reinvent to stay relevant.

    “A slower-than-expected recovery in the tourism market means that a more balanced approach to local consumers and mainland tourists is warranted moving forwards but the shopping preferences of locals and tourists are of course quite different.”

  • New useful feature being tested for Android version of Google Maps

    New useful feature being tested for Android version of Google Maps

    Over the years we’ve watched as the Google Maps app has grown. Instead of just giving you turn-by-turn directions getting you from point “A” to point “B” safely and on-time, Google Maps now helps you decide what places you’ll visit and where you’ll dine when you arrive at “B.” And Google Maps has added several features related to driving. For example, the speed limit in the current area you are driving through now appears on the map, and accidents, speed traps, and other incidents can be reported so that other Google Maps users can benefit from your experience.

    Google is now testing the addition of traffic lights to the app. The icons for the traffic lights are small but appear larger while navigating. We should point out that Apple has added stop signs and traffic lights in Apple Maps. On iOS, Siri will point out both when you make a turn by one of them.

    The traffic lights were found by an Android user running Google Maps build 10.44.3. Frankly, we wouldn’t be surprised to see Apple and Google battle each other with their navigation apps. Apple has been working hard at removing the stench that spilled all over its Maps app when it was first launched in 2012. If you aren’t old enough to remember this fiasco, countries, and cities were mislabeled-when they were labeled at all. Police in Australia called Apple Maps “potentially life-threatening” when it navigated unsuspecting motorists to an area of the Outback with poisonous snakes, very little water, triple-digit temperatures, and spotty phone reception.

    Many iOS users still prefer to use Google Maps although we must let you know that the traffic lights are being tested on the Android version of the app only.

  • Takashimaya plunges into the red as Covid-19 eats into sales

    Takashimaya plunges into the red as Covid-19 eats into sales

    Takashimaya, the Japanese department store operator, has reported a loss of US$190 million in the May quarter as it faced extraordinary payments related to the Covid-19 pandemic and falling sales.

    The company was forced to effectively close 22 stores in Japan from April 8 after Prime Minister Shinzo Abe declared a state of emergency. Only the food departments were allowed to continue to trade as the government ensured social-distancing measures.

    Sales in May plunged by more than 60 percent as a result, but last month’s decline was a much less dramatic 16 percent as cities began to reopen and consumers ventured out shopping again. For the full quarter, sales were down by 48 percent to $1.08 billion.

    As well as reduced domestic spending, Takashimaya sales were impacted by the absence of tourists as borders were closed as a Covid-19 prevention strategy.

    For the May quarter, Takashimaya recorded a one-off loss of $79.8 million relating to pandemic costs, including paid leave for staff unable to work due to the shutdown.

    The company did not release any figures on the performance of its overseas stores in Vietnam, Singapore, Thailand and Mainland China and it declined to proffer earnings guidance for the full year.

  • U.S. is considering a ban on popular short-form video app TikTok

    U.S. is considering a ban on popular short-form video app TikTok

    Tick tock, tick-tock. That’s the sound of a clock ticking off the time that popular short-form video app TikTok might have left in the U.S. On Monday Secretary of State Mike Pompeo said that the U.S. government was looking at banning the Chinese-owned app along with Chinese-based tech firms. Rising tension between the United States and China is the reason why the current administration is looking to kick TikTok out of the U.S. as it did with Huawei. The latter is currently the largest smartphone manufacturer in the world and also is the global leader in supplying networking equipment to carriers.

    Speaking with Fox News, Secretary Pompeo said about the ban, “We are taking this very seriously. We are certainly looking at it. We have worked on this very issue for a long time.” He added, “Whether it was the problems of having Huawei technology in your infrastructure we’ve gone all over the world and we’re making real progress getting that out. We declared ZTE a danger to American national security. With respect to Chinese apps on peoples’ cellphones, the United States will get this one right too.”

    TikTok has been one of the most popular apps in the U.S. always among the most installed apps on iOS and Android every month. The app has more than 2 billion installations globally. The pandemic has caused it to become even more popular as kids stuck at home looking for things to do create short videos using the app. If TikTok does get banned from the U.S., Wall Street has already selected the domestic social-media app that it believes will replace TikTok in popularity.

    Shares of Snap, parent company of Snapchat, rose 8% on Tuesday after word spread about Pompeo’s comments. On Tuesday morning, the sales team belonging to securities house Morgan Stanley said that if TikTok is forced to shut down, both Snapchat and Facebook will benefit.

    TikTok has been trying to stay distant from its Chinese parent ByteDance. Like Huawei and ZTE before it, TikTok has caught the attention of U.S. agencies concerned that it is spying on Americans and sending personal data to Beijing. Earlier this year TikTok hired former Disney executive Kevin Mayer to be CEO in an attempt to cover itself with the American flag.

  • Bamboo Airways banks on Con Dao Island flights

    Bamboo Airways banks on Con Dao Island flights

    Bamboo Airways plans to launch regular flights to Con Dao Island, a tourism hotspot in southern Ba Ria-Vung Tau Province, starting August 1.

    The airline is waiting for Civil Aviation Authority of Vietnam (CAAV) approval to fly to the 16-island archipelago, according to a company spokesperson.

    It plans to operate flights from the northern and central region using four twin-engine Embraer jets holding up to 120 seats.

    Currently, Vietnam Air Services Company (VASCO), a subsidiary of Vietnam Airlines, is the only airline operating regular flights to the islands from Ho Chi Minh City and the southern city of Can Tho using the ATR 72 short-haul aircraft that could carry up to 78 passengers.

    Con Dao Airport has a 3C classification, meaning it can only receive ATR 72 aircraft or equivalent. It functions for 12 hours a day and closes at night since it has no runway lighting system.

    Property developer FLC, the parent company of Bamboo Airways, earlier proposed to invest in a lighting system so the airport could operate at night.

    A 4C upgrade is planned for the airport by 2030 so that it could receive Airbus A319 jets carrying up to 156 passengers.

    Budget airline Vietjet had made a similar request in 2018 to operate flights to Con Dao with the same aircraft model but is still awaiting approval.

    Ba Ria-Vung Tau Province received 15.5 million tourists in 2019, up 15.2 percent year-on-year. A total of 500,000 were foreigners.

  • Google makes Gmail work with iPad multitasking

    Google makes Gmail work with iPad multitasking

    Gmail is working great on either iPhones or iPads, but there was just one useful feature that was missing from the iPad version of the app – the ability to multitask with Gmail and other iOS applications.

    You can indeed make use of Apple’s so-called Split View feature and switch between Gmail and other apps, but the functionality doesn’t work flawlessly all the time. Although it took Google several years to implement multitasking within Gmail, the option is finally here.

    Google announced today that all Gmail accounts – G Suite and personal, can now make use of the multitasking feature with Gmail and other iOS applications. It works the same way as Split View, but it’s better to implement and specifically designed for Gmail.

    You’ll have to turn on Multitasking on your iPad before you’ll be able to use the new feature by heading to Settings app / Home Screen & Dock / Multitasking. From there, make sure to enable the “Allow Multiple Apps” option to be able to switch between apps.

    After you’ve enabled Multitasking, you can enter split view when in Gmail by swiping up from the bottom of the screen to open the dock. Then, touch and hold the app you wish to open and drag it to the left of the right edge of the screen.

  • Changi Airport and Jewel retailers resume operations

    Changi Airport and Jewel retailers resume operations

    More than 80 percent of restaurants and retail outlets have resumed operations at Singapore’s Changi Airport and colocated Jewel Changi shopping center, as the city entered phase 2 of its reopening post-Covid-19.

    Retailers and restaurants have to follow strict social-distancing safety measures as well as stringent cleaning and disinfecting regimes and stores are also offering contactless payments, takeaway services, self pick-ups to minimize the risk of Covid-19 transmission.

    Jewel will roll out a GST-Absorbed Shopping Extravaganza promotion and offer an additional US$7 cashback on purchases above US$57 to boost shopping traffic. Changi Airport and Jewel also offer delivery and drive-thru services for those who prefer to stay in their homes.

    Meanwhile, attractions at Jewel have also reopened, including the Canopy Park and the Changi Experience Studio.

  • Global Brands Group posts massive US$598 million loss

    Global Brands Group posts massive US$598 million loss

    Global Brands Group has reported a net loss attributable to shareholders of US$598 million in the year to March.

    That followed a loss of $400 million the prior year, but the company claims its restructuring program involving axing brands and stores is paying off, citing a pre-tax profit of $151 million for the year.

    Group sales fell 28.5 percent to $US1.082 billion, but the company cut $209 million in operating costs

    Last year, Global Brands ditched a raft of brands in the US, including Copper Fit, Kenneth Cole, Juicy Couture, Jones New York, BCBG, Goats and Taryn Rose and also shuttered brick-and-mortar stores there.

    But it noted, “exciting progress” of new and emerging brands including B New York, Magna Ready, which produces clothes for people with disabilities, and sports & swimwear labels Saga (pictured above) and Dakine.

    “During the reporting period, we have experienced one of our most rewarding and yet, one of our most challenging years,” said CEO Rick Darling. “Throughout the fiscal year 2020, we have diligently focused on executing our restructuring program, and this dedication has resulted in strengthening our balance sheet and in improving our performance despite the unprecedented impact of Covid-19.”

    The brand shake-up, reduced low-margin sales, and negotiation of new supply agreements helped boost the company’s gross margin by more than 640 base points from 30.2 percent last year to 36.6 percent this year. Another factor in the improved margin was a focus on expanding its direct-to-consumer business model.

    Darling said the rapid spread of Covid-19 in February and March negatively impacted the group’s sales during the last quarter. But he believes the restructuring process the company has been through during the last two years has equipped the company to face the ongoing challenges of the pandemic, leaving it “well-positioned for growth going forward”.

  • AirAsia to lay off 30% of workforce

    AirAsia to lay off 30% of workforce

    AirAsia India is expected to let go of several of its employees as its part-owner, AirAsiaBerhad struggles to maintain its group operations across regions following the outbreak of coronavirus.

    AirAsia Berhad is set to reduce up to 30 percent of its workforce across regions including its Indian operations which it part-owns with Tata Sons as the group struggles to maintain its operations following the Covid-19 outbreak.

    Sources in the airline said that apart from salary reduction up to 75 percent, the group is seriously considering plans to let go between 25 percent and 30 percent of its entire workforce of about 20,000 across regions.

    An AirAsia India spokesperson, however, declined to comment on the possible measures being taken to retrench employees. As of December 2019, AirAsia India had a market share of 7 percent. It has a total fleet size of 30 aircraft and flies to 21 destinations across India.

    The airline sector is one of the most-affected industries since the outbreak of coronavirus across the countries. According to the airline consultancy firm CAPA, most airlines in the world could file for bankruptcy soon. “As the impact of the coronavirus and multiple government travel reactions sweep through our world, many airlines have probably already been driven into technical bankruptcy, or are at least substantially in breach of debt covenants.”

    As far as the airlines operating in India are concerned, CAPA said they are expected to incur a total loss of $3.6 billion during the first quarter of the current financial year. Cash reserves are running down quickly as fleets are grounded and what flights there are operate much less than half full, it said.

    Surprisingly, AirAsia India recently received its board’s clearance for increasing its borrowing limit by ₹1,000 crore to ensure it continues to pay leasing and parking charges for its grounded aircraft. AirAsia India is learned to be the first domestic airline to formally increase the borrowing limit. The decision to increase the limit from ₹500 crore to ₹1,500 crore was taken at a meeting of the shareholders in April.

    AirAsia India is a joint venture between Tata Sons, which owns 51 percent in the airline, and AirAsia Berhad. The special resolution was approved to carry out “existing and future financial requirements to support its business operations”

    AirAsia India, which has been struggling since it began its operations in June 2014, recorded a fourth-quarter net loss of ₹123.3 crore in FY19, which was 26 percent lesser than the same quarter in the previous year. It recorded revenues of ₹1,057.6 crore, a 65 percent increase from Q4 of FY18 on the back of a 38 percent increase in capacity, and a 19 percent increase in average fare.