Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Simon pulls out of merger deal with Taubman

    Simon pulls out of merger deal with Taubman

    US mall operators Simon Property Group and Taubman Centers have called off their planned merger, citing the impact of Covid-19 on the retail industry.

    Simon was to buy an 80-per-cent interest in Taubman, with the Taubman family retaining a 20 percent stake in a US$3.6 billion deal. Taubman owns, manages and/or leases 23 super-regional shopping centres in the US and three in Asia via its Hong Kong-headquartered Taubman Asia business.

    Simon says it was pulling out of the deal because it believed Taubman’s properties were “disproportionately hurt” by the pandemic due to their location in densely populated cities and tourist locations and had high-end tenants whose sales had been hit particularly hard this year.

    However, Taubman has indicated it will fight to protect the deal, arguing the decision was without merit and plans seek damages from Simon.

    The Asian properties which would have been part of the merger are the Starfield Hanam in South Korea, ​and the Chinese properties CityOn Xi’an and ​CityOn Zhengzhou.

  • Harvey Norman Asia sales suffer during Corona outbreak

    Harvey Norman Asia sales suffer during Corona outbreak

    Australian electronics and furniture retailer Harvey Norman suffered an 18-per-cent decline in sales in its Singapore store network last year.

    While sales dropped 26.1 percent in local currency during the second half-year due to the Covid-19-related lockdown, first-half sales – described by the company as “poor” – were down as well, by 11.9 percent. In Australian dollars, sales benefited from a 5.8 percent appreciation in the Singaporean dollar in the period.

    Harvey Norman’s 12 company-operated stores in Singapore closed on April 7 and still remain closed by government decree. The retailer has continued to trade online during the store closures, and anticipates being able to reopen offline later this month.

    Meanwhile, in Malaysia the company closed its 23 stores from March 18 to April 17, in line with government requirements, and gradually reopened individual stores, starting with just the electrical and computer categories, and eventually furniture and bedding, between April 18 and May 12. Online trade resumed from April 18 for the electrical and computer categories only.

    Sales were down 4.2 percent year on year in constant local currencies for the six months to May 31, and up 6.5 percent for the full year, thanks to a strong 15-per-cent uptick during the first half.

    In Australian dollars, sales were positively affected by a 5.2-per-cent appreciation in the Malaysian Ringgit during the year.

    In New Zealand, Northern Ireland, Slovenia and Croatia, where the retailer operates wholly-owned company stores, sales were down across the board.

    The only outlier was Ireland, where Harvey Norman operates wholly-owned company stores and saw a significant sales increase in the second half, despite only being allowed to fully reopen stores on June 8.

    Throughout the Covid-19 crisis, Harvey Norman’s Australian franchisees were allowed to keep stores open as long as they complied with social-distancing requirements. Sales were up 17.5 per cent in the second half.

  • Developing Asia economies to face the threat of recession amid the global pandemic

    Developing Asia economies to face the threat of recession amid the global pandemic

    The COVID-19 pandemic would have a major effect on developing economies in Asia and may even drive several countries into recession, according to the World Bank. The novel coronavirus presents a massive danger to one of the leading economic development drivers in the world, driving it into recession and throwing 11 million citizens into poverty, the Washington-based institution reported. Most of the economies in the region haven’t faced a recession since the 1998 crisis.

    Before the pandemic crippled the world economy, things were looking up for the East Asia and the Pacific (EAP) region. Prior to the global pandemic, projections estimated that nearly 35 million people would escape poverty in 2020, with over 25 million in China alone. Now with the real possibility of a recession looming over the EAP, there will be no getting out of poverty anytime soon.

    Asia’s economies will contract 0.5 percent in the worst-case scenario, which predicts a protracted pandemic with more serious consequences, the study forecasts.

    As the Vice President for East Asia and the Pacific at the World Bank Victoria Kwakwa noted, the countries were already coping with trade tensions on the global market and the consequences of the spread of coronavirus in China, and now they’re faced with a global shock.

    Despite the pandemic endangering many industries on the market, there was a positive market sentiment recently, with US equities surging further. The things aren’t looking good for China however, as retail sales fell, along with the GDP.

    The growth in the developing EAP region was projected to be 5.8 percent in 2019. Now the numbers have fallen significantly indicating them to slow to 2.1 percent in the baseline and to negative 0.5 in the lower case scenario in 2020.

    How to minimize the damage

    The World Bank advises that countries need to take steps immediately to alleviate some of the imminent impacts of the virus – including accelerated improvements in healthcare infrastructure and targeted fiscal measures.

    Along with doubling down on supporting the national healthcare capacity for long-term preparedness, the report also suggests that the countries should take an integrated approach of containment and macroeconomic policies.

    “Targeted fiscal measures – such as subsidies for sick pay and healthcare – would help with containment and ensure that temporary deprivation does not translate into long-term losses of human capital,” reads the World Bank report.

    The Chief Economist for the region at the World Bank has also suggested that in addition to the national actions, the most effective vaccine against this virus would be accelerated international cooperation. “Countries in East Asia and the Pacific and elsewhere must fight this disease together, keep trade open and coordinate macroeconomic policy,” said Aaditya Mattoo.

    The study calls for international collaboration and new cross-border public-private alliances in order to improve the development and delivery of essential medical products and services in the face of the pandemic and retaining financial stability in the aftermath. In order to ensure the gradual economic growth in the region, the World Bank stresses that the trade policy should remain open so that all countries have access to medical and other resources.

    Another World Bank policy advice is easing credit to support households to smooth their expenditure and helping businesses withstand the immediate shock. Nonetheless, given the possibility of a prolonged crisis, the study emphasizes the need to pair these efforts with regulatory supervision, particularly when many EAP countries already bear heavy corporate and household debt burdens. “For poorer countries, debt relief will be essential, so that critical resources can be focused on managing the economic and health impacts of the pandemic,” the study notes.

    The World Bank report also takes into account some characteristics of the countries in the region and the implications of COVID-19 on specific sectors that are of vital importance for them. Highlighting that households that are dependent on sectors that have been hit the hardest by the pandemic will be at the highest risk of falling into poverty. Such vulnerable economic activities include tourism in Thailand and the Pacific Islands, manufacturing in Cambodia and Vietnam, and households dependent on informal labor in all countries.

    Many of the countries in the region have already been facing significant challenges and the global pandemic just adds up to those, such as droughts in Thailand or commodity shocks in Mongolia. The outlook for 2020 in the Pacific Island countries is subject to particularly significant risks owing to the dependence of their economies on grants, tourism, and imports.

    To combat the detrimental effects of the global pandemic, the World Bank, along with the other international organizations, has already taken significant steps in aiding the developing countries in efforts to minimize the damage.

  • AirAsia launches three-day sale for domestic flights

    AirAsia launches three-day sale for domestic flights

    AirAsia Group Bhd, which resumed its domestic flights on April 29, has launched a three-day sale for domestic flights booked through airasia.com and its mobile app from today to Sunday.

    During the sale, AirAsia BIG members can enjoy all-in one-way fares from as low as RM129 for domestic travels between July 1 and Nov 19, while non-members’ fares start from RM134.

    In a statement, Amanda Woo, head of the commercial for AirAsia, said passengers can now perform an unlimited number of date changes to their flights with the recent announcement of flight change fee waiver for all new bookings with travels up to Dec 31.

    She added that since the resumption of its domestic services, AirAsia has enhanced its safety measures throughout the entire flying journey, including pre-flight, in-flight, and arrival processes.

    Several contactless procedures including contactless payments at the airport, contactless kiosks, passenger reconciliation system, as well as enhanced features on AirAsia mobile app are also in place to ensure a smooth and safe travel experience for all AirAsia’s guests.

  • AirAsia to shed 30% of workforce

    AirAsia to shed 30% of workforce

    AirAsia India is expected to let go of several of its employees as its part-owner, AirAsiaBerhad struggles to maintain its group operations across regions following the outbreak of coronavirus.

    AirAsia Berhad is set to reduce up to 30 percent of its workforce across regions including its Indian operations which it part-owns with Tata Sons as the group struggles to maintain its operations following the Covid-19 outbreak.

    Sources in the airline said that apart from salary reduction up to 75 percent, the group is seriously considering plans to let go between 25 percent and 30 percent of its entire workforce of about 20,000 across regions.

    An AirAsia India spokesperson, however, declined to comment on the possible measures being taken to retrench employees. As of December 2019, AirAsia India had a market share of 7 percent. It has a total fleet size of 30 aircraft and flies to 21 destinations across India.

    The airline sector is one of the most-affected industries since the outbreak of coronavirus across the countries. According to airline consultancy firm CAPA, most airlines in the world could file for bankruptcy soon. “As the impact of the coronavirus and multiple government travel reactions sweep through our world, many airlines have probably already been driven into technical bankruptcy, or are at least substantially in breach of debt covenants.”

    As far as the airlines operating in India are concerned, CAPA said they are expected to incur a total loss of $3.6 billion during the first quarter of the current financial year. Cash reserves are running down quickly as fleets are grounded and what flights there are operate much less than half full, it said.

    Surprisingly, AirAsia India recently received its board’s clearance for increasing its borrowing limit by ₹1,000 crore to ensure it continues to pay leasing and parking charges for its grounded aircraft. AirAsia India is learned to be the first domestic airline to formally increase the borrowing limit. The decision to increase the limit from ₹500 crore to ₹1,500 crore was taken at a meeting of the shareholders in April.

    AirAsia India is a joint venture between Tata Sons, which owns 51 percent in the airline, and AirAsia Berhad. The special resolution was approved to carry out “existing and future financial requirements to support its business operations”

    AirAsia India, which has been struggling since it began its operations in June 2014, recorded a fourth-quarter net loss of ₹123.3 crore in FY19, which was 26 percent lesser than the same quarter in the previous year. It recorded revenues of ₹1,057.6 crore, a 65 percent increase from Q4 of FY18 on the back of a 38 percent increase in capacity, and a 19 percent increase in average fare.

  • Muji opens largest Hong Kong flagship store

    Muji opens largest Hong Kong flagship store

    Despite struggling with suspended operations and inventory problems during the Covid-19 pandemic, Japanese home-and lifestyle-goods retailer Muji is set to open its 21st store in Hong Kong later this month.

    Taking over the former Uny-owned Piago department store space in Telford Plaza, the new flagship will span 24,000sqft with all ranges including home, electronics, apparel, cosmetics, and food.

    The Telford Muji flagship will largely focus on food, expanding its range with packaged goods, groceries, fresh baked goods, and a new coffee and tea bar in addition to its existing cafe and Meal Muji restaurant.

    Muji is also expected to make its debut in Vietnam later this year.

    In May, Muji Japan launched a store on Amazon, seeking to mitigate the impact of its 280 stores in the market being forced to close due to Covid-19. That marked the first time Ryohin Keikaku has sold Muji products via an online platform outside its own e-commerce store.

  • Shoppers return to Macau’s casino malls

    Shoppers return to Macau’s casino malls

    Macau’s casino malls have seen a welcome resurgence in foot traffic as locals bearing shopping vouchers return to store floors.

    While gamblers have yet to return to the casino venues, government e-voucher handouts to eligible residents of the territory have stimulated the local economy in the wake of the coronavirus pandemic.

    “Consumption coupons did help,” said JLL Macau head of leasing Oliver Tong. “When you go to casino malls, including The Venetian and Galaxy, during the weekend, the footfall is tremendous. It felt like going back to November or December last year when there were a lot of people. But these were all locals.”

    Visitor numbers to Macau dropped 99.7 percent in April, with retail sales down 45.1 percent for the first quarter to US$1.41 billion.

    Many retail tenants at Macau’s casino malls and adjacent to gaming facilities have been allowed rental waivers for three months.

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  • Aeon Hong Kong unveils new concept stores

    Aeon Hong Kong unveils new concept stores

    Aeon Hong Kong has unveiled new-look store concepts in two suburbs – Tsim Sha Tsui and Tsuen Wan.

    The stores feature several new zones and a new look alongside the retailer’s traditional supermarket offer.

    The Aeon Hong Kong supermarket located in Tsim Sha Tsui shopping center The One since 2011 reopened on Friday after remodeling. Aeon says the store is targeting both office workers and local residents with its product mix.

    Spread over two floors, the retail space is split into two concepts. On the Lower Ground 1 floor, Living Plaza offers household and daily necessities and a gourmet food area with a focus on Japanese and Thai cuisine.

    On Lower Ground 2, the Aeon supermarket gathers food from Japan and around the world alongside the Home Coordy section (pictured above)

    The pet products zone (above) features a wide range of Japanese pet food and supplies brands such as Ciao, Inaba and Nisshin.

    Meanwhile, the Aeon Tsuen Wan store features a store-in-store for casualwear label iC, (above), a beauty-products zone (below) and space dedicated to trendy outdoor products.

  • Google Maps update will help commuters plan their social distancing

    Google Maps update will help commuters plan their social distancing

    Google never stops working on several key apps. One of these is Google Maps which no longer is limited to turn-by-turn directions. Google Maps will also show you places to go and things to see wherever your travels take you. It also shows you more enhanced walking directions in AR and recently launched Maps’ “Plus Code” that allows users to share their precise location with friends and family

    Today, Google announced that the iOS and Android version of Maps will receive an update allowing users to discover in advance how crowded a train or bus is (a mobbed train or bus could raise the risk of catching COVID-19) or whether a bus or train is running on a limited schedule. Google says that essential workers need this information to get to their jobs and others will want this data too as more countries reopen.

    Last year Google added “crowdedness predictions” in Google Maps that used crowdsourced data from tens of millions of riders to help Google forecast how crowded a bus or train line would be at a certain time of day. Now, Google is making it easier for users to contribute to this data. Look up Directions, tap to see Transit Details, then scroll down to find crowdedness predictions where it is available. There, users can enter their own experiences.

    Starting today, you can use Google Maps to find the times historically when there are large crowds of people at a transit station. You can also see live data that compares current crowd size to usual conditions. This should help you plan your social distancing. To find this information, search for a transit station in Google Maps or tap on one when it appears on the screen. That will call up the departure board and busyness data (if available). This feature will be rolling out over the next several weeks and is based on aggregated and anonymized data from those who have opted into Google Location History. The latter is off by default. To keep the information anonymous, the busyness data is shared only when enough users are opting in to provide sufficient data.

    Maps is adding alerts from local transit agencies that will alert users if there are any COVID-19 related rules that affect commuters using mass transit such as whether masks are required when on trains or buses. These transit alerts are being pushed out now by Google in countries including Argentina, Australia, Belgium, Brazil, Colombia, France, India, Mexico, Netherlands, Spain, Thailand, United Kingdom, and the U.S. More countries will be added soon.

    Google is also adding notifications and alerts about any COVID-19 checkpoints and restrictions along your route. This will appear even when you’re driving across national borders starting with the U.S., Canada, and Mexico). If you’re driving to a medical facility or a COVID-19 testing center, Google will remind you to verify eligibility and facility guidelines so that you’re not turned away.

    Google says, “Getting from A to B can be more complicated these days. Because of COVID-19, it’s increasingly important to know how crowded a train station might be at a particular time or whether the bus is running on a limited schedule. Having this information before and during your trip is critical for both essential workers who need to safely navigate to work and will become more important for everyone as countries around the world begin to reopen. COVID-19 has certainly impacted the way that we move around in the world. As cities and countries across the globe adapt, we’re committed to bringing the most pertinent information right to your fingertips. So when you’re ready and able to, you can safely venture out.”

  • AirAsia to slash workforce by at least 30%

    AirAsia to slash workforce by at least 30%

    Southeast Asia’s biggest low-cost carrier AirAsia Group is set to reduce its workforce by up to 30% as founder Tony Fernandes considers selling a 10% stake in the airline to raise cash. Desperately trying to stave off a cash flow crisis triggered by the coronavirus pandemic which has decimated the region’s travel and tourism industry, AirAsia will also slash remaining staff salaries by up to 75% in an attempt the save the airline, the Nikkei Asian Review has learned.

    The retrenchment will include cutting 60% of AirAsia’s cabin crew and pilots for both AirAsia and its medium-haul affiliate AirAsia X. AirAsia Group operates through Malaysia, Thailand, Indonesia, Japan, India and the Philippines.

    Almost all of the company’s 20,000 employees have been individually re-evaluated since January based on salary scale and performance, with the lay-off expected to continue through to the end of July.

    Multiple sources have told Nikkei that the airline — in which Fernandes continues to hold a majority stake — may also sell 10% of the company’s paid-up shares to raise cash, with South Korea’s SK Corp reportedly leading a trio of multinationals expressing interest.

    The share sale would not require shareholder approval as management has already been mandated to increase the number of new shares by up to 10% at a shareholders meeting last June. Korea’s third-largest conglomerate SK Corp could subscribe to new AirAsia shares of 1 Ringgit each, raising approximately $78.4 million for the airline. SK Corp, which has a major presence in the energy and telecommunications industries via its 95 subsidiaries, registered revenue of $213.6 billion last year and is backed by to $257.9 billion worth of assets.

    “All the proposals are being deliberated by the Board of Directors, with a decision can be expected as soon as next week,” a source said.

    While remaining employees are asked to take pay cuts ranging between 15%-75%, Fernandes has also slashed AirAsia’s capital expenditure and the working capital of all the group’s operating airlines. Fernandes and the airline’s co-founder Kamarudin Meranun have also agreed to draw no salary for the medium term.

    “Budgets for departments have been slashed while the salary cuts are expected to last until the end of next year,” the source said. “AirAsia only expects the situation to improve in 2022.”

    Employee benefits, which include free and discounted flights and complimentary meal coupons, have been curtailed significantly.

    “Bonuses, salary increments, and incentives have been put on hold while only travel allowance and basic salary paid,” the source said. Another source close to Fernandes said that Fernandes was also exploring the sale of unprofitable airline ventures in Japan and India.

    “He (Fernandes) is open to reduce stakes or even exit Japan and India, due to the complexity of the domestic industry and escalating costs if compared to sales,” the source, who declined to be named. Thai AirAsia was exploring a merger with several domestic budget carriers in an attempt to survive the pandemic.

    Malaysia’s government is also looking at channeling over $350 million to the country’s three main cash-strapped carriers AirAsia, Malaysia Airlines, and Malindo Airways as part of a broader economic rescue package.

    The government hopes the funds will help the airlines survive the pandemic crisis and new operating procedures which may include social distancing onboard and contactless check-in.

  • Malaysia’s IPC mall launches trash-to-treasure recycling campaign

    Malaysia’s IPC mall launches trash-to-treasure recycling campaign

    Malaysian mall IPC mall has launched a campaign to promote recycling as part of the “new normal”.

    At a time when national recycling efforts have been put on hold, visitors are invited to drop off recyclables at the mall’s Recycling & Buy-Back Centre (RBBC) to enjoy rewards for selected categories.

    The “Trash to Treasure” campaign highlights IPC as the first retail destination in Malaysia to have a facility like the RBBC, which introduces two new recyclable categories – food and fabric waste. While food waste will be bio-recycled and turned into animal feed and organic fertilizer, any collected fabric will be sorted for donations or recycled into industrial wiping cloths and upcycled into wearables.

    “Over the years, our sustainability efforts have shown that responsibly disposing of waste goes a long way in creating a more sustainable environment,” said IPC Shopping Centre PR and digital marketing manager Mark Tan. “As a community-centric shopping center, we want to empower the community to make recycling part of their everyday lives in this new normal. Hence, making the RBBC accessible and safe for all by following the latest health guidelines, and implementing protective measures.”

    The mall is noted for its attention to environmental and sustainable issues, including its use of energy-saving light bulbs, solar panels and rainwater harvesting.

  • Singapore retail sales down with 33 percent in April

    Singapore retail sales down with 33 percent in April

    Singapore retail sales – excluding motor vehicles – plummeted 32.8 percent in April as Covid-19-related lockdowns saw non-essential retailers closing their physical stores.

    Including motor vehicles in the data, the fall was 40.5 percent.

    Significantly, online sales accounted for a record 17.8 percent of total retailing, with 70.6 percent of sales in the computer and telecommunications category occurring online in April and 50.4 percent of furniture and household equipment. However, just 7.7 percent of the total sales of supermarkets were conducted online.

    According to Statistics Singapore, the worst-affected retail sector overall was department stores where sales fell by 87.8 percent. Sales in watch and jewelry stores fell by 84.6 percent.

    On the plus side, sales by supermarkets & hypermarkets soared 74.6 percent, partly driven by people staying at home to work or study during the Circuit Breaker lockdown and partly due to the move from eating out to preparing food at home. Minimarts & convenience stores boosted their sales by 10.7 percent.

  • AirAsia Indonesia to resume flight this month amid relaxation of restrictions

    AirAsia Indonesia to resume flight this month amid relaxation of restrictions

    AirAsia Indonesia will resume flights on June 19 as the country has gradually relaxed rules on large-scale social restrictions, the airline said today. President director of AirAsia Indonesia Veranita Yosephine Sinaga said that preparations for the resumption of scheduled flights had been carried out.

    “AirAsia is committed to serving the needs of traveling or transporting goods to across the country and abroad through special charter flights for passengers and cargoes,” she remarked.

    The airline said that travelers flying with AirAsia in the future are required to understand and strictly adhere to and comply with health and immigration requirements, and the travel restrictions set up by the governments of the country of origin and those of the destination, local media reported.

    The airline said it will gradually reinstate its services around the networks once the global health situation improves and regulatory restrictions are terminated.

    Indonesia has gradually relaxed its restrictions during the Covid-19 pandemic in the hope of a pickup in business activities but also heeded the areas where transmission rates remain afloat.

    Covid-19 has killed 1,851 people across Indonesia and infected 31,186 others, the Health Ministry reported today.

  • Mall vacancy rates in the Philippines set to rise

    Mall vacancy rates in the Philippines set to rise

    Mall vacancy rates in the Philippines will rise to 12 percent this year, predicts real estate consultancy company Colliers.

    The company says falling footfalls due to the Covid-19 pandemic and a move by consumers online are impacting the business of physical stores.

    According to Colliers, mall vacancy rates in the Philippines are also rising because more retailers have created their own e-commerce platforms or joined major social media channels to boost online sales.

    “By expanding online strategies and partnering with apps to facilitate seamless delivery, retailers should be able to offset any softer retail demand due to the Covid-19 pandemic and the government’s implementation of a lockdown,” said Colliers Philippines.

    Meanwhile, data from the Philippine Payments Management shows online payments rose significantly in April, with a recorded rate of 32.2 percent growth from 6.7 million InstaPay transactions.

    However, the company’s survey from March found that more than 80 percent of respondents still want to keep shopping in brick-and-mortar stores.

  • First 7-11 in Hunan sets massive record

    First 7-11 in Hunan sets massive record

    The first 7-Eleven in Hunan has broken the global opening-day sales record for the convenience-store brand, reporting US$70,310 of turnover.

    According to the Federation of Industry and Commerce of Hunan, the first 7-Eleven store attracted more than 5000 customers on its opening day. The most popular products sold were more than 5000 Japanese wooden sticks, 3000 sushi balls, 1500 desserts and 600 loaves of bread.

    “The introduction of Japanese brands will help upgrade the industry and the overall operation level of convenience stores in Changsha,” said Hu Zijing, president of Friendship&Apollo – owner of the 7-Eleven Hunan franchise.

    Friendship&Apollo acquired the 7-Eleven’s Hunan franchise rights last October. However, due to the Covid-19 pandemic, the opening was twice postponed.