Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Samsonite sees third-quarter sales

    Samsonite sees third-quarter sales

    Luggage company Samsonite’s net sales fell by 0.7 percent in the third quarter, as the US-China tariff war put pressure on the US market and increased distribution expenses affected the company’s gross profit margin.

    In its latest financial report, Samsonite said net sales in the three months to September 30 decreased to US$921.5 million while operating profit declined by 13.4 percent to US$104.9 million.

    Its performance in the nine months to September 30 also declined net sales down by 1.2 percent to US$2.677 billion and operating profit down 28 percent to US$229 million.

    CEO Kyle Gendreau says the decline was partly related to the increased expenses from expanding the brick-and-mortar retail network which took place in 2017 and the first half of last year, particularly in Europe.

    While its overall financial performance was weak, the company was pleased with its performance in Asia with net sales in the region increasing 4 percent to US$333.1 million during the third quarter. The increase was driven by robust constant-currency net-sales gains in China, Japan and India.

    Looking ahead, the company expects “continued uncertainty in the global outlook for the remainder of this year and into 2020 due to a number of geopolitical and macroeconomic factors, including the ongoing trade negotiations between the US and China, Brexit, economic growth slowing in parts of Europe and the recent events in Hong Kong”.

    Though it has expressed uncertainty in its outlook, the company is determined to continue to invest in the business to position itself for long-term growth and improved profitability while maintaining its focus on controlling costs, managing working capital, generating cash and further strengthening the balance sheet.

    The company plans to improve its financial performance by increasing its brick-and-mortar retail profitability, maintaining tight control on non-advertising administration expenses, and enhancing working capital efficiency.

  • Real Singapore retail sales stable in September

    Real Singapore retail sales stable in September

    Real Singapore retail sales (excluding motor vehicles) slipped by 0.3 percent in September compared to the same month last year.

    With motor vehicle sales included, the decrease was 2.2 percent, marking the eighth consecutive monthly decrease in the headline figure.s

    Month on month, retail sales excluding vehicles rose by 0.8 percent.

    Significantly, online sales grew to account for 6.9 percent of total sales in September.

    Year on year, the worst affected categories aside from vehicles (down 12.3 percent) were furniture and household equipment; recreational goods; and watches and jewelry which experienced declines of between 4.4 percent and 8.9 percent. Sales of department stores declined by 1.2 per cent respectively.

    On the positive side, retailers of computer and telecommunications equipment posted sales growth of 8.7 percent, while sales of apparel and footwear; medical goods and toiletries; and optical goods and books increased by between 2.1 percent and 4.2 percent.

    Singapore retail sales of food and beverage services grew by 4.3 percent year on year in September and by 0.4 percent month on month.

    Sales at fast-food outlets; cafes; food courts and other eating places; and restaurants reported sales up by 12.5 percent, 4.6 percent and 2.7 percent respectively, while turnover of food caterers declined 0.5 percent.

  • Google Maps update adds a new translator feature

    Google Maps update adds a new translator feature

    The new translator feature that will be added this month should allow a phone to speak out a place’s name and address in the local lingo. In order to do that, you’ll have to tap the new speaker button next to the place name or address, and Google Maps should then say it out loud.

    In addition, Google Maps will be able to link you to the Google Translate app when you need to have a more complex conversation. Thanks to the text-to-speech technology, your phone automatically detects what language your phone is using to determine what exactly you need help translating.

    According to Google, the new translator feature will be deployed to Android and iOS devices this month and will support 50 languages, although the Mountain View company says that more are on the way.

  • Kenneth Cole India opens first flagship store

    Kenneth Cole India opens first flagship store

    Kenneth Cole India has opened its first flagship store.

    The American fashion house’s 1200sqft store, located at Infiniti Mall in Malad, Mumbai, carries the brand’s men’s and women’s clothing, footwear and accessories.

    Kenneth Cole India is operated by its local partner Brandzstorm, which will work with the brand to design, manufacture, distribute and retail Kenneth Cole products not only in India but also in neighboring countries including Bangladesh and Sri Lanka.

    Brandzstorm plans to open 10 flagship stores across India during the next three years, with a focus on major cities. On top of that, the company also plans to take its presence online via e-commerce platforms, as well as selling through department stores and multi-brand boutiques.

    “We are pleased to bring the brand to the Indian customer and believe there will be a high degree of acceptance from our esteemed patrons in Mumbai. The new store will provide irresistible shopping experience giving customers access to a wide choice of Kenneth Cole New York products under one roof,” says Brandzstorm MD Ujjval Saraf.

    Besides Kenneth Cole, Brandzstorm also manages brands including Giordano, Superdry and Furla in India.

  • Lotte steers Rezolve to South Korea

    Lotte steers Rezolve to South Korea

    South Korean retail conglomerate Lotte is bringing London mobile shopping tech startup Rezolve into its market.

    The Korean firm will incorporate the startup’s IT product, which allows customers to take advantage of deals in print by scanning them with their mobile devices in Lotte’s supermarket app. Lotte earns a large proportion of its supermarket revenues – last year valued at KRW17.8 billion (US$15.3 million) – via its printed promotional brochures.

    “Rezolve provides a way for consumers to deepen their engagement with their favourite brands and Lotte Corporation, being one of the world’s largest conglomerates spanning food and beverage to department stores to hotels and theme parks, the possibilities of what can be achieved through Rezolve and a smartphone are endless,” Rezolve’s CEO and founder Dan Wagner told City AM in London.

    “Mobile devices have become the go-to method for people to explore and connect with brands and Rezolve is rapidly becoming the standard for the world’s leading companies.”

    The deal is Rezolve’s largest yet, compared with the firm’s existing operations in China, India and Taiwan. Sainsbury CEO Justin King is currently poised to join Rezolve’s board as an advisor.

  • Myer turns up the tech scene this Christmas

    Myer turns up the tech scene this Christmas

    Myer once again has launched a technology-fuelled Christmas campaign, with this year’s campaign including a bluetooth-enabled stocking and online hub where Aussie kids can write a letter to Santa, create a wish list (which parents can share with friends and family) and track the whereabouts of Santa on Christmas Eve.

    The “Christmas is where we are” campaign launched on Sunday with a TV spot featuring “Sally”, a girl who is worried how Santa will find her, since her family has decided to go camping over Christmas.

    Myer, together with creative agency Clemenger BBDO, answered that question with its Myer Global Positioning Stocking, a $34.95 bluetooth-enabled stocking that can be paired with a mobile device via the Myer Connect app.

    Once connected, users can access an interactive map where they can create a wish list, which can be shared with friends and family, write a letter to Santa and track Santa’s whereabouts on Christmas Eve.

    The campaign follows Myer’s first foray into tech-fuelled Christmas ads, with its “Naughty or Nice” baubles last year. Customers could connect the $20 baubles via the Myer app and see if they glowed red or green, depending whether they were on Santa’s naughty or nice list.

    The baubles reportedly sold out in 11 days, according to Ad News, and Clemenger BBDO said it would look to use the data gathered through the campaign for re-marketing.

    The launch of 2019 campaign is just the beginning of Myer’s Christmas push, according to chief customer officer Geoff Ikin.

    “You will see over the coming weeks our Christmas campaign come to life – with the launch of our Giftoriums, Santalands and iconic Christmas windows – which positions Myer as the one-stop-shop for Christmas this year,” he said in a statement.

  • Miniso $2 concept success exceeds expectations

    Miniso $2 concept success exceeds expectations

    The new Miniso $2 concept store launched in Singapore is achieving sales volumes four times that of the brand’s conventional stores in the city.

    The Chinese discount-merchandise retailer has opened a second $2 outlet less than a month after the first store’s debut, hitting what the brand describes as new sales records.

    Hundreds of people queued for hours for the second store’s opening according to a statement issued by the retailer. The Miniso $2 concept’s sales volume is reportedly four times higher than normal stores with customers on average purchasing 12 items each.

    At present, Miniso has implemented dual operating models of opening IP stores and outlet stores in Singapore, which can serve consumers with different backgrounds and requirements.

    The Miniso $2 concept reported footfall five-to-six times higher than the general stores in the city, and the number of customer transactions has almost doubled.

    Meanwhile, Miniso has collaborated with several international brands, including Marvel, the Forbidden City Culture, Kakao Friends, Sesame Street and Pink Panther, to expand its popularity in different markets.

    Miniso operates 4000 stores in more than 90 countries and regions including the US, Canada, Russia, Singapore, the UAE, Korea, Malaysia, Hong Kong and Macau, with turnover reaching US$2.5 billion last year.

  • Luggage brand Lojel opens Hong Kong concept store

    Luggage brand Lojel opens Hong Kong concept store

    Lojel has opened its first concept store in Causeway Bay, adjacent to the drone-technology flagship of DJI.

    The new store will feature personalization opportunities, an in-store warranty repair service and advice on product care. Travel gurus will make occasional appearances to host events promoting travel destinations.

    During the opening week from November 7-13, the brand partnered with local food and beverage operators such as Chun Yang Tea, 18 Grams, and Pana Chocolate to localize its offerings

    Lojel was founded in Japan in 1989 with a creative design team based in Vancouver, Canada. Its factories are located in China and Indonesia and boast ethical practices such as using non-toxic materials and manufacturing processes.

    The brand’s signature products are collectively created by experienced world travelers, manufacturers, and designers. Lojel currently retails in more than 15 countries across five continents.

  • WeWork to open 2 coworking offices in HCMC

    WeWork to open 2 coworking offices in HCMC

    Coworking startup WeWork plans to open two more offices in Ho Chi Minh City’s District 1 this month. One of them will be at Lim Tower 3, and rents will start at VND6.9 million ($297) per month for a single-seat, according to the company’s website. Another will be on Sonatus Building, with prices starting at VND7.8 million ($336).

    The New York-based startup opened its first working space in the city in District 4 in March. WeWork’s move comes in a market that has some serious players with a lot of locations.

    Vietnam’s Toong, backed by private-equity firm Indochina Capital, has 12 locations besides one each in Laos and Cambodia.

    Hanoi company UPGen, with funding from Singapore PE firm Northstar Group last year, has 13 offices in Hanoi and HCMC.

    Coworking spaces are becoming popular in HCMC’s central districts since the limited traditional office space there is unable to meet the burgeoning demand.

    As of the end of September, coworking companies had rented 52 percent of all office space in the central area, including in under-construction buildings, according to a report by real estate firm Savills Vietnam.

    HCMC has been ranked the 41st fastest-growing coworking markets in the world this year by consultancy Co-working Resources, which said a new coworking space opens in the city every 47.5 days.

    WeWork has added 114 new sites in the past four months, according to its website, and is planning to open another 208 in the next few months, bringing its total number to 850.

    The announcement came in the backdrop of the company’s failed IPO amid investor concerns that its valuation was inflated.

    WeWork owed $18 billion in a long-term lease at the end of June and is expected to lay off 4,000 of its more than 12,500 employees

  • September Indonesia retail sales edge up 0.7 per cent

    September Indonesia retail sales edge up 0.7 per cent

    September Indonesia retail sales rose 0.7 percent year on year.

    Real Sales Index of Bank Indonesia showed that the country’s retail sales maintained positive growth despite falling 1.1 percent in August. Most of the growth was driven by sales of automotive spare parts and accessories and household equipment.

    Sales in October are anticipated to grow by 2.9 percent as sales in automotive spare parts and accessories, information equipment and communications, and food, beverage and tobacco groups are projected to continue the momentum.

  • Robinsons Retail profit dips despite sales growth

    Robinsons Retail profit dips despite sales growth

    Robinsons Retail reported a drop in profits during its third-quarter despite significant growth in net sales.

    The firm booked PHP1.25 billion (US$24.7 million) net income compared to PHP1.39 billion ($27.4 million) during the same period last year.

    The decline is thought to be due to changes in the Philippine Financial Reporting Standard 16, which had an impact on the firm’s method of presenting accounting results.

    At the same time the firm registered a 24.2-per-cent rise in net sales to PHP38.95 billion ($769 million). A statement from the firm attributed the sales jump to the opening of new stores over the past year as well as its addition of Rustan Supercenters, greatly enhancing the firm’s supermarket business.

    Robinsons Retail operates 1918 outlets in the Philippines.

  • WhatsApp makes changes to privacy controls on Android devices

    WhatsApp makes changes to privacy controls on Android devices

    WhatsApp has just announced it’s making some changes to the privacy settings for groups that it rolled out back in April. Several months ago, WhatsApp added new privacy settings for groups, which would give Android users more control over the group messages they receive.

    To enable it, you’ll have to go to Settings in WhatsApp, then tap Accounts / Privacy / Groups and select one of three options: Everyone, My Contacts, or My Contacts Except. Well, the third option has been added today and replaces the “Nobody” option which was originally added back in April.

    The changes are based on feedback from users during WhatsApp’s initial rollout to give them even more control over the contacts that they don’t want to receive messages from. The new My Contacts Except option lets users choose to exclude specific contacts or “select all.”

    WhatsApp announced that the update that contains the new changes is rolling out to Android users worldwide this week, so if you’re seeing a new version of WhatsApp in the Google Play Store, then you should have the new feature available after you update.

  • Google creates the App Defense Alliance to guard against malware-laden Android apps

    Google creates the App Defense Alliance to guard against malware-laden Android apps

    It almost seems like we have been writing more stories about malicious Android apps than ever before. Many of these play video ads in the background, sign up for premium services without the phone owner’s knowledge, share personal information and more. And some of these apps have icons that disappear from the app drawer making them incredibly hard to uninstall. The majority of these apps are designed to generate revenue for the bad actor(s) behind them.

    Yes, most of these apps were sourced from the Google Play Store which might have surprised a number of Android users. After all, Google runs a safety check on apps before they are downloaded. This feature, Google Play Protect, is also supposed to warn users if it has discovered a harmful app and remove any malware-laden apps it finds on an Android device. But a number of infected apps do make it through.

    Google says that “fighting against bad actors in the ecosystem is a top priority.” To prove this, Google announced today that it teaming up with mobile security firms ESET, Lookout, and Zimperium to create the App Defense Alliance. Google says that it picked these firms because of their past successes in finding potentially harmful apps, their dedication to improving the Google ecosystem, and the recognition they have received from analysts.

    The main priority for the Alliance is to prevent bad apps from getting installed on users’ devices. So Google will integrate its Google Play Protect detection system with the scanning engines used by the other Alliance members. Google says that this will “generate new app risk intelligence as apps are being queued to publish. Partners will analyze that dataset and act as another, vital set of eyes prior to an app going live on the Play Store.” But the main question is whether these extra eyes will help to tighten things up in the Play Store. The partners look for Potentially Harmful Applications (PHAs) both inside and outside the Play Store. By starting the Alliance, members will share their information with Google in a more timely fashion helping the members detect malware earlier than before.

    Google says that by working as a team to share information with each other, the App Defense Alliance will help secure Android from attacks around the world. The company adds that it is the best way for it to stay one step ahead of the bad actors and keep malware out of the Google Play Store. The Alliance even has a mission statement that reads, “Our number one goal as partners is to ensure the safety of the Google Play Store, quickly finding potentially harmful applications and stopping them before they ever make it onto Google Play.”

    As we’ve pointed out before, one of the best ways to avoid loading malware on your Android device is to look at the comments section on an app’s Google Play Store listing. You’ll be surprised at how many times an app full of malware is outed by a poor review. For example, take this review for an app that contained adware: “I thought I’d try this app by downloading it and that was a nightmare, couldn’t find it in my apps nowhere and then the app just started running ads flashing them on and off, couldn’t make them stop until I restarted it, then had to go back to Play Store just to find it again and I’m deleting it.” Check out the comments section before installing an app from an unknown developer and you might save yourself a headache.

    As we mentioned, some of these malicious apps are designed to disappear from the app drawer after installation and sometimes a factory reset is the only option available to get rid of a particularly pesky piece of malware. But late last month, we told you about malware that re-installs itself even following a factory reset. Hopefully, as Google says, the creation of the App Defense Alliance will keep Android users one step ahead of the bad guys.

  • AirAsia bags Airline Treasury Team of the Year award

    AirAsia bags Airline Treasury Team of the Year award

    AirAsia has bagged the Airline Treasury Team of the Year at the Asia Pacific Aviation 100 awards.

    In a statement today, the low-cost carrier said the Airline Economics Magazine Aviation 100 awards recognize the air travel industry’s most outstanding performers, as well as the most innovative and successful finance and leasing deals,  closed in the last 12 months.

    AirAsia said it won the Airline Treasury Team of the Year based on the company’s efficient fundraising deals that translated to strong financial performance as well as impressive fleet expansion activities.

    In the 2018-2019 year, AirAsia sealed two major aircraft portfolio deals with BBAM and Castlelake LP for a combined US$3.6 billion.

    The completion of the two transactions involved more than 100 aircraft and proved the team was not only efficient in their fundraising efforts, but also able to design financing structures which were not prevalent in typical aircraft financing transactions.

    This year, AirAsia also made global headlines with two significant commitments for new aircraft.

    At the 2019 Paris International Airshow, the company announced it would upsize its future Airbus single-aisle fleet, by converting orders for 253 Airbus A320neo to the larger Airbus A321neo.

    In August 2019, its long-haul affiliate AirAsia X expanded its order book with Airbus by signing a US$5 billion agreement for 12 Airbus A330-900 and 30 A321XLR aircraft.

    AirAsia Group Bhd chief executive officer Tan Sri Tony Fernandes said the sale of its aircraft leasing operations was the culmination of a long-running strategy to dispose of the group’s physical assets, and by doing so, it was able to monetize the aircraft at high prices and reduce residual risk.

    “This strategy has allowed us to invest that cash into a fleet expansion program and our many digital ventures, while at the same time provide shareholder returns and accelerate our vision to become Asia Pacific’s leading travel and financial platform company.

    “This would not have been possible without my incredible aircraft finance team, and I can’t think of anyone else more deserving to win Airline Treasury Team of the Year,” he said.

  • Vietnam suspects $4.3 bln worth of aluminum imported for origin fraud

    Vietnam suspects $4.3 bln worth of aluminum imported for origin fraud

    Vietnamese authorities suspect $4.3 billion worth of aluminum has been imported with the intent of being exported to the U.S. relabeled as made-in-Vietnam products.

    Vietnam Customs recently discovered signs of origin fraud in 1.8 million tons of aluminum imported by Global Vietnam Aluminum Ltd in the central Ba Ria-Vung Tau Province.

    General Director of Customs Nguyen Van Can say at a press briefing Monday that although the company has a production chain to produce aluminum bars, it was still importing billions of dollars worth of the same products from China and other countries, possibly because it wants to gain from the different duties the U.S. imposed on them.

    The U.S. imposes a duty of 15 percent on Vietnamese aluminum, but up to 374 percent on Chinese aluminum.

    Apart from China, the company also imported aluminum from Mexico, Australia and Russia to be exported to Canada, the U.S., Egypt and India.

    However, data from Vietnam Customs show that although the company has been importing 488,000 tons a year since 2015, the volume of its exports is only 80,000 tons or 16.3 percent of imports.

    For this reason, the 1.8 million tons of aluminum remain in the company’s storage space and is being closely surveilled by Vietnam Customs.

    Vietnamese authorities are increasing scrutiny on product origins and tightening issuance of a certificate of origin for exports as part of efforts to stop trade fraud, Deputy Minister of Trade and Industry Tran Quoc Khanh said in July.

    Vietnam recorded a trade surplus of $37.9 billion with the U.S. from January to October, up 33.4 percent year-on-year, according to the General Statistics Office.