Retail News CRM

Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Niantic confirms Pokemon GO online player battles are coming in 2020

    Niantic confirms Pokemon GO online player battles are coming in 2020

    Niantic has been planning to implement a PvP system in Pokemon GO for quite some time now. The new gameplay mechanic is not yet ready for prime time, but Niantic confirmed that online player battles are coming in 2020.

    At the moment, Pokemon GO players can only battle other trainers locally, but they can battle NPCs wherever. Starting next year, Niantic will add an online PvP mechanic that will pit players against each other no matter their location.

    The new PvP system will be called GO Battle League and will make its debut early next year. Just like many other Pokemon GO features, GO Battle League will encourage players to explore the world with Pokemon. Players will be able to walk in order to earn entry into the GO Battle League, then face other players from around the globe through an online matching system.

    No other details have been revealed by Niantic in the announcement, so it’s unclear what rewards winners will receive and whether or not climbing in the ranks of the league will award any prize. The good news is we’ll find out more in a special Dev Insights video that Niantic promised to share very soon, so stay tuned.

    Lees ook:

  • Textile sector stuck at bottom of value chain

    Textile sector stuck at bottom of value chain

    The textile industry, Vietnam’s key exporter, faces hurdles to further development since it is stuck in the low-value segment of the supply chain.

    Nguyen Thi Xuan Thuy, director of the Ministry of Industry and Trade’s Centre for Supporting Industrial Development, said at a recent forum that Vietnam’s textile industry is still dependent on import of production inputs.

    The country plans to have 30,000-76,000 hectares under cotton crops in the 2015-2020 period but had only 1,000 ha in 2017, and cotton production that year was only 1,000 tons against a target of 20,000-60,000 tons, she said.

    The country targets annual fabric production of one billion meters but there is no allocation of funds for it, and so most material has to be imported for production, Thuy noted.

    Vietnam imports half the raw material for production from China, and this means its textile products would not enjoy zero import tariffs under the trade pacts it has signed, she added.

    But local feedstock producers struggle to sell domestically. Vu Huy Dong, CEO of thread producer Dam San, said 90 percent of his output is exported to China.

    “Chinese importers buy the threads, dye them and sell them back to Vietnam at higher prices.”

    Textile firms are concerned that Vietnam’s environmental protection regulations create challenges for businesses.

    Pham Xuan Trinh, CEO of HCMC-based textile firm Phong Phu Corp, said some localities only provide 700 cubic meters of water a day to his company while the need is three or four times that.

    Government officials admitted that local authorities are reluctant to license textile production, especially dyeing, due to fear of pollution.

    Thuy said that Vietnam’s environment criteria for the textile industry are now even higher than Japan’s.

    Whether Vietnam continues to keep them to ensure clean manufacturing or lowers them to boost production of textile feedstock, there needs to be an orientation for development, she added.

    Vietnam exported $30.4 billion worth of textile products last year, up 16.6. percent from 2017, according to the General Statistics Office. It imported $12.9 billion worth of fabrics, up 13.5 percent.

  • Cebu Pacific to launch direct flights between Puerto Princesa and Hong Kong

    Cebu Pacific to launch direct flights between Puerto Princesa and Hong Kong

    Budget Carrier Cebu Pacific on Wednesday said it will launch in November direct flights between Puerto Princesa, Palawan and Hong Kong “to better connect the province to a wider market for tourists through a key international hub.”

    “Cebu Pacific will be the first airline to fly direct between Puerto Princesa, Palawan, and Hong Kong, one of the largest global aviation hubs. The maiden Puerto Princesa-Hong Kong flight will be on November 17, 2019,” the low-cost carrier said in a statement.

    Flights between Palawan and Hong Kong operate four times a week.

    “Flight 5J 5306 departs Puerto Princesa at 3:35pm on Tuesdays, Thursdays and Sundays; and at 4:05pm on Saturdays. The return flight, 5J 5307 departs Hong Kong at 7:30pm on Tuesdays, Thursdays and Sundays; and at 8:00pm on Saturdays,” it said.

    Cebu Pacific will also be launching its Clark-Puerto Pincesa flight on the same day.

    “Together, these two new routes increase capacity to Puerto Princesa by 7%,” it said.

    Also on Wednesday, the budget carrier introduced its “CEB Flexi,” a flight add-on that allows travelers to rebook their flights “up to two times.”

    “Available starting October 22, 2019, CEB Flexi gives CEB passengers the freedom to rebook flights until two hours before departure,” it said.

    The low-cost carrier said CEB Flexi is 60% cheaper compared to current booking fees.

    “CEB Flexi is priced at P499 for domestic flights, P799 for international short-haul flights, and P1,099 for international long-haul flights. Along with the roll-out of CEB Flexi, all new flights booked starting October 22, 2019 will be non-refundable,” it said.

    This add-on can be purchased during booking through the airline’s website or its mobile app.

    Lees ook:

    Lees ook:

    Lees ook:

  • Tesco Malaysia marks 60-store milestone in country

    Tesco Malaysia marks 60-store milestone in country

    Tesco Malaysia has opened its 60th store. The more-than 2000sqft store at Wangsa Walk is the retailer’s largest in the country, with recent changes in regulations reducing costs for an operation of this size and opening the path for similar formats going forward.

    “In providing a 2000sqft superstore with a targeted range of our famous value for money pricing, we are providing convenience and value for money to the customers in this area who were not able to enjoy all these before,” said Tesco Malaysia CEO Paul Ritchie as reported in the New Straits Times.

    “Going forward, we plan to keep expanding in Malaysia within this format as it believes that there is still a lot of growth opportunities in this country.”

    Tesco Malaysia has been operating for 17 years.

    Lees ook:

  • AirAsia sees in-flight Wi-Fi as next income source

    AirAsia sees in-flight Wi-Fi as next income source

    AirAsia has been exemplary in using digital and disruptive technologies in increasing its ancillary income, including the introduction of in-flight Wi-Fi, which is expected to create a US$130 billion global market by 2035, according to London School of Economics research.

    AirAsia is the pioneer of low-cost airline in-flight Wi-Fi in the region.

    “Currently, we have about slightly over 50% of our aircraft (in Malaysia) Wi-Fi-enabled. We expect AirAsia Wi-Fi to be installed fleetwide in all AirAsia Malaysia in 2020,” chief executive officer Riad Asmat said.

    The other AirAsia companies are expected to follow suit, he said.

    “Wi-Fi these days is like oxygen. The moment you sit in a place the first thing we ask is if it has Wi-Fi and it is slowly gaining traction in the aviation sector,” he told Bernama when asked on the growing sector.

    For the Malaysian operation, the flights are all within the one-to four-hour range.

    “Within the AirAsia Wi-Fi ecosystem, the airline has entertainment, we have our e-shop, digital in-flight magazine and some level of entertainment, especially for kids. Besides enhancing the experience of passengers, the service also enables them to connect with their loved ones on air,” said Riad.

    “Hooking up to the AirAsia” Wi-Fi ecosystem is free (browsing kids entertainment, e-shop and magazine) but if you want to use your social media or do real work, then you’ve got to pay and I believe our rates are competitive as compared with other airlines around the region,” he said.

    A check on the service revealed that the Wi-Fi plans range from RM9 to RM58, with the most basic plan capped at 10MB. There is also a top-of-the-line 200MB plan, which is best for streaming. Riad said more than 30% of its passengers have accessed the AirAsia Wi-Fi services and the figure is expected to hit 50% soon.

    Knowing AirAsia, Riad was also quick to point out that incorporating a lot of its services in the AirAsia Wi-Fi ecosystem would also help them cut costs via fuel-saving.

    “Once the aircraft is Wi-Fi-enabled the in-flight magazine (hardcopy) should not be there. It is fuel-saving,” he said, adding that although the hardcopy uses some of the lightest paper material available, going 100% digital would save kilos for every fleet.

    Hence, Wi-Fi is crucial for AirAsia’s business, he said, noting “it is part and parcel of embracing technology.” Riad, however, said the portion of WiFi contribution now to its overall ancillary income is negligible.

    “But the growth potential is phenomenal because once all the aircraft have the service, people start using dependent on the needs of that day. I am sure you can get business out of it, directly and indirectly, especially when passengers browse and make a purchase via OURSHOP,” he said. OURSHOP is AirAsia’s e-commerce platform.

    However, for the service to have a bigger impact on its ancillary income, Riad said it has to remain attractive, noting the company is constantly on the lookout for more content providers.

    AirAsia currently uses the high-speed Ka-band platform, which claims to provide connectivity beyond basic broadband, supporting real-time video, music streaming and more.

    A recent survey by the International Air Transport Association, which represents some 290 airlines comprising 82 percent of global air traffic, revealed that some 53 percent of surveyed passengers found Wi-Fi important to have.

    The importance is highest in Africa (71 percent), followed by Latin America (68 percent) and the Middle East (67 percent), with the lowest in Europe (44 percent) and North America (49 percent).

    The 2019 Global Passenger Survey was based on 10,877 responses from passengers across 166 countries.

    “With the availability of Wi-Fi connectivity continuing to have a direct impact on the overall travel experience, adopting the latest onboard Wi-Fi technology continues to be an effective way for airlines to distinguish their product offering,” said the association.

    Besides WiFi, Riad said there is also a huge potential to increase ancillary income through its cargo business Teleport, which is the second-largest cargo airline group in Southeast Asia by capacity after Singapore Airlines Cargo as of July 2019, according to the Centre for Aviation.

    “We’re currently utilizing only approximately 15% of the available belly space for cargo, in which approximately 40% of our revenues are generated from connections through our network,” he said.

    It delivered approximately RM206 million in revenue in the financial year 2018 and is on track to deliver approximately RM400 million in financial year 2019.

    “We have invested in technology, with the goal to deliver the same day as standard anywhere within Southeast Asia. Airports are at the heart of this ability to do so,” he noted.

    Riad said AirAsia foresees bigger growth in the small parcel business.

  • AirAsia India flights on new route starts

    AirAsia India flights on new route starts

    AirAsia India will start a daily flight on the Delhi-Jaipur route from October 20. The flight will depart daily from Delhi airport at 10.35 am and arrive at Jaipur airport at 11.45 am. The return flight will depart daily at 12.15 pm from Jaipur and arrive at 1.25 pm at Delhi airport. Tickets are available for as low as ₹1,315 on the route.

    The airline had recently announced flights from Agartala to destinations like Guwahati, Imphal, Kolkata, and New Delhi, starting October 20. The airline is offering tickets starting ₹1,019 on this route. Booking of tickets can be done on airasia.com or the AirAsia mobile app.

    AirAsia India is a joint venture between Tata Sons Limited and AirAsia Investment Limited.

    The airline commenced operations on June 12, 2014, and currently flies to 20 destinations across India with a fleet of 23 A320 aircraft.

    Another budget carrier, GoAir offered tickets for as low as ₹1,296 (inclusive of taxes) for international and domestic routes in its 24-hour pre-Diwali ‘super saver fares’ deal. The ‘super saver fares’ was a boon for passengers who would like to usher in Diwali in style.

    The domestic air passenger traffic fell for the fourth consecutive month during September, the monthly decline worsening to 2.20% as compared to 0.94% during the previous month.

    Lees ook:

    Lees ook:

    Lees ook:

    Lees ook:

  • Tigerair eyes Davao-Taipei flights

    Tigerair eyes Davao-Taipei flights

    Another international air link will be added to Davao City as Tigerair Taiwan plans to service the Davao-Taipei route within the year or early 2020.

    Department of Tourism Davao Regional Director Tanya Rabat-Tan revealed that the new route will boost the region’s tourism, trade, and investments

    She said a group of 12 Taiwanese travel agents and an executive from the airline visited Davao Region in July.

    “We tour(ed) them around the city and region. The highlight of our tour was our beach destinations especially in Samal, Davao del Norte,” she said during the agency’s presentation of its accomplishments and updates on Monday, October 7, at Seda Abreeza Hotel in Davao City.

    The regional director said the Taiwanese visitors were impressed with Davao’s tourism destinations.

    “They appreciate more about the people’s hospitality and the food. The tour has strengthened their intention to set up Davao-Taipei route,”she said.

    Rabat-Tan added that Tigerair Taiwan initially planned to launch a chartered flight only but later on decided to push regular direct flights due to the routes viability.

    “If it is not going to push through this year, it will be early next year. Also, we are expecting another visit from them any time within the year but most likely a bigger group will be coming,” she said.

    Sustaining flights

    Following the launch of more direct flights to the city, Rabat-Tan acknowledged the necessity of programs and plans to sustain these flights.

    Trade and tourism roadshows and missions are already set to promote Davao Region and Mindanao as a whole to international markets where Davao has direct link and vice versa.

    “A mission to Taipei composed of Davao tour operators and other stakeholders including city officials is presently being organized. It is more like a Business-To-Business (B2B) meeting. We are in constant communication with the Taiwan group,” she said.

    She also mentioned a Manado, Indonesia travel roadshow with Mindanao Development Authority (MinDA) and Department of Trade and Industry (DTI) is happening this month or in November.

    How are other flights doing?

    Rabat-Tan shared that, in a meeting last week, the Qatar Airways country manager said he was happy with how the Davao-Doha route is performing. She said plans of increasing the flight frequency of the route is being discussed.

    Qatar Airways’ Doha-Davao route, the first long-haul flight in Mindanao, was launched on June 18. It is operating once a week, every Friday.

    Meanwhile, around 50 travel agents from Hong Kong are also set to visit Davao City sometime in November to promote the Davao-Hong Kong link.

    She also shared that Davao-Tokyo route is currently being discussed with the City Government of Davao and Davao City Chamber of Commerce and Industry, Inc.

    At present, Davao City has five international direct air links – Singapore; Hong Kong; Quanzhou, China; Qatar; and Manado, Indonesia.

    These routes are currently being served by six airlines namely Cebu Pacific, SilkAir, XiamenAir, Qatar Airways, Cathay Dragon, and Garuda Indonesia.

    Lees ook:

  • China’s convenience-store market is booming business

    China’s convenience-store market is booming with rapid sales growth and rapid network expansion ahead.

    Sales through Chinese convenience stores reached US$19.78 billion last year, representing a compound annual growth rate (CAGR) of 24 percent over the past five years, according to new research from Mintel.

    Sales are predicted to grow to $22.75 billion this year and Mintel says there will be more than 117,000 convenience stores in China by 2024 – a huge increase from the 75,000 last year.

    “The convenience store sector has experienced double-digit growth, even at this challenging time for brick-and-mortar retail in China. This is due, in part, to consumers’ continuous pursuit of time efficiency, availability and instant fulfillment,” said Chih-yuan Wang, category research director, retail at Mintel Reports – China.

    She said to meet customers’ ongoing demand, convenience stores in China need to strengthen their social function and provide more types of the shopping experience, including launching themed stores and exclusive products by collaborating with different manufacturers and brands.

    The study shows that more than 61 percent of urban Chinese customers shop at convenience stores several times a week while more than 50 percent of respondents like to window-shop and eat inside convenience stores.

    Young and female consumers are more open to themed convenience stores, according to Mintel. More than half (54 percent) of urban Chinese respondents like convenience stores decorated in different themes.

    Meanwhile, 56 percent of Chinese respondents say that they like to try new products in convenience stores, skewed towards post-90s (62 percent) and female consumers (60 percent).

    Lees ook:

  • School House creates La Mer retail experience in Shanghai

    School House creates La Mer retail experience in Shanghai

    New York-based creative agency School House has partnered with cosmetics brand La Mer for its Edge of the Sea campaign exhibition at Shanghai’s Power Station of Art.

    The immersive, multi-sensory campaign activation is “designed to explore the joyful, powerfully truthful story of the sea and its role in discovery, healing and recollection,” according to School House.

    “This was the first international exhibition that School House has had the opportunity to conceptualize and produce,” said School House founder and principal Christopher Skinner. “It required us to bridge strategic thinking, retail experience and brand storytelling in a new way, for a new market.”

    Located within and upon the canvas of the Power Station of Art (home of the Shanghai Biennale), Edge of the Sea celebrates La Mer’s signature Creme de la Mer through immersive storytelling art. Inspired by the colliding force of two artistic lenses, the activation features a collaboration by father and daughter photographers Mario and Gray Sorrenti – across two generations and two perspectives, the Sorrentis have captured the impact of the sea and shore on our collective and individual imaginations.

    For the project, School House suspended a projection ring of Sorrenti content, in which consumers could pass through and sit within the 360-degree visual and audio sea-going memories of the father-daughter duo.

    Edge of the Sea opened October 9 and can be experienced through October 23 at Shanghai’s Power Station of Art.

    Lees ook:

    Lees ook:

    Lees ook:

    Lees ook:

  • Google Maps updated with new ways to report driving incidents

    Google Maps updated with new ways to report driving incidents

    Google has just announced that a new update is making its way to the Maps app on mobile. The update brings new ways for Google Maps users to report driving incidents and will be available globally starting this week.

    The most important change included in the update is the addition of a new ability that allows Maps users to report crashes, speed traps, and traffic slowdowns directly from their iPhones. The same features proved to be extremely popular among Android users, which is why Google has decided to bring it to iOS as well.

    The next major improvement is the ability to report four new types of incidents: construction, lane closure, disabled vehicles, as well as objects on the road. The new option lets Maps users know whether or not they’ll encounter one of these obstructions on their ride.

    If you stumble upon such an obstruction, the easiest way to reports with the new version of Google Maps is to simply tap on the + sign and then on “Add a report.” The update revealed today by Google will be rolled out globally on Android and iOS starting this week.

  • Thai Airways eyes passenger growth

    Thai Airways eyes passenger growth

    Financially struggling Thai Airways is eyeing 8% in passenger growth by year’s end as it plans to launch new routes.

    Nond Kalinta, Vice President of Sales at Thai Airways International Public Company Limited (THAI) told the media the airline’s financial situation is likely to improve. The airline’s debts by the end of the year will be reduced to under six billion baht thanks to the steady rise of passengers throughout the year.

    Over the past nine months, the airline has achieved passenger growth of 4%-5%, which is higher than last’s year figure year-on-year. The national carrier is hopeful of growth as projected passenger numbers for the last quarter shows an 8% uptick.

    Mr Nond said more routes will be launched by the end of the year, especially popular routes to Europe such as Bangkok-Vienna, Bangkok-Brussels, and Bangkok-Paris, as the airline seeks to make the most of the recent improvement in passenger numbers.

    Mr Nond said business will be brisker next year thanks to the well-performing baht as well as positive signs from the economy. He added that THAI has already seen advanced bookings for the first quarter of next year. Next year, THAI will also place emphasis on routes to East Asia, maintain its hold over Europe, and nourish growth in emerging markets such as India.

    “The Japan route has been a potential market for some time now, so more routes to Japan will be available to serve the needs of a certain group of passengers,” he said.

    “Also, flights to Europe should not be ignored as 80% of these flights have been booked in advance.”

    Lees ook:

  • Nok Air gets serious about turnaround

    Nok Air gets serious about turnaround

    Nok Air, a loss-ridden budget airline, has pledged to implement plans to revive its business, increasing income and overhauling flights to prevent delays that have damaged the carrier’s image.

    The turnaround is set to start in the final quarter this year, said chief executive Wutthiphum Jurangkool.

    He said apart from airfare, the airline plans to create additional revenue from value-added services by partnering with tourism operators such as hotels, car rental companies, department stores and tour agencies on domestic routes.

    To prevent flight delays, Mr Wutthiphum said the airline has invested in a home-based stock worth 100 million baht at Don Mueang airport to install spare parts for immediate use if needed. Spare parts from abroad take around three days to reach Thailand, which is the main reason for the delays, he said.

    “Nok Air’s home-based stock will not only speed up maintenance work, but also reduce maintenance expenses by 30% in the latter half of this year,” said Mr Wutthiphum.

    Rearranging flight schedules and adding spare aircraft to stand by in the morning or busy times should also help avoid delays, he said.

    “Even though the airline will reduce flight numbers and income by operating with only 22 aircraft, we must fix this urgent problem,” said Mr Wutthiphum.

    He said the airline is set to increase aircraft utilisation from red-eye flights to international destinations, aiming to use them for 12 hours of operation in the fourth quarter, up from 10-11 hours.

    In November, the carrier plans to launch a Bangkok-Hiroshima route. On Sept 21 it added a flight from Bangkok to Guwahati in Assam state, India. Other second-tier cities in China will be added to the airline’s expansion plans, said Mr Wutthiphum.

    He said Nok Air will not open new international routes to popular destinations to avoid price wars with other airlines.

    The Jurangkool family is the major shareholder of SET-listed Nok Airlines, holding about a 52% stake, while Thai Airways International holds 15.94%.

    Nok Air’s cabin factor stood at 88% in the first half this year, down from 91% year-on-year because of a lower number of aircraft, from 28 to 22. The reduced fleet saw lower volumes of flights and passengers in the second quarter by 10.3% and 8.18%, respectively.

    Mr Wutthiphum said Nok Air expects to expand its fleet with two new aircraft this year and at least two more in 2020.

    Nok Air reported a loss of 470 million baht in the second quarter, down from a loss of 742 million in the same period last year, and a net loss of 751 million for the first six months, down from a loss of 774 million year-on-year.

    On Thursday, the budget airline announced a partnership with Bangpakok 9 International Hospital, the Social Development and Human Security Ministry and Ruamkatanyu Foundation to support rescue operations in the flooded areas of Ubon Ratchathani province, while other affected provinces will be considered later.

    Lees ook:

    Lees ook:

    Lees ook:

    Lees ook:

    Lees ook:

    Lees ook:

  • Cebu Pacific gives travelers flexibility to rebook flights

    Cebu Pacific gives travelers flexibility to rebook flights

    Available starting October 22, 2019, CEB Flexi gives CEB passengers the freedom to rebook flights until (2) hours before departure, offering convenience and peace of mind. This add-on can be purchased during booking through the airline website, www.cebupacificair.com or the official mobile app.

    “CEB Flexi is a great complement to year-round low fares as it provides the power and option to rebook flights should the need arise. We encourage passengers to book in advance to avail of great low fare deals, now we also provide the ability to change travel dates, giving peace of mind that the flights they booked won’t go to waste,” said Candice Iyog, CEB Vice President for Marketing and Customer Experience.

    Compared to current rebooking fees, CEB Flexi is 60% cheaper, and travelers only have to pay the difference in fare (if applicable). CEB Flexi is priced at PHP499 for domestic flights, PHP799 for international short-haul flights, and PHP1,099 for international long-haul flights. Along with the roll-out of CEB Flexi, all new flights booked starting October 22, 2019 will be non-refundable.

    CEB Flexi is the newest add-on that Cebu Pacific passengers can avail of, giving the power to choose conveniences that best fit their travel needs. Other options include prepaid baggage allowance, in-flight meals and buy-on-board snacks, seat selection, travel insurance, and the CEB WiFi kit.

    Lees ook:

  • Instagram gives iPhone users more control over data they share with other apps

    Instagram gives iPhone users more control over data they share with other apps

    Instagram is doing what Facebook did a long time ago, it gives users more control over the data they share with third-party apps. New in-app features are available starting today for iPhone users, which allows them to protect the data they share on Instagram.

    Many third-party apps ask you to connect with your Instagram account to provide you with services or additional features. After connecting your account to a third-party service, you may grant them access to some of your profile information, including usernames and photos.

    With the new features introduced today, Instagram is making it easier for people to manage all of the third-party services they connect to their accounts. You can do that by going to Settings in the Instagram app, then Security, tap Apps and Websites and should you see a list of any third-party services that are connected to your Instagram account.

    The list includes the option to remove any third-party service that you no longer wish to have access to new data on your Instagram account. Apart from the option to remove third-party services, Instagram also added an updated authorization screen that lists all the info that these apps request to access. You will then have the option to “cancel” or “authorize” the access directly from the authorization screen.

    Instagram announced these updates will be rolling out gradually over the next six months, so it looks like it will take quite a lot of time for everyone to be able to use them.

    Lees ook:

  • Google Assistant bug is draining the battery on Android phones

    Google Assistant bug is draining the battery on Android phones

    If you’re a fan of the Google ecosystem, you might own more than one device with the Google Assistant on board. And surely there have been times when you used the hotword to open the Assistant on one device only to have it activate the digital helper on the second device as well. But there seems to be a bug that has affected Google Home and Pixel devices and some have complained about it on the Assistant Community page dating back to this past September.

    To reiterate, the problem is that when saying “Ok, Google,” or “Hey, Google” it not only awakens the Assistant on one device, it also does so for the second device. And with this bug, Google Assistant will remain in “listening mode” on the second device until the owner of the device intervenes. The original post was followed up with some responses by others with the same problem. The issue also was discussed on Reddit with more than one person shocked to find the battery on their Android phone down to as low as 1% with the Assistant still listening for instructions hours after the hotword was spoken to a Google Home speaker.

    “Wondering if anyone else had this experience where the Google app stays active if you say “Hey Google” and your request was answered by another Home device (i.e., you say “Hey Google,” phone and Home device both pick it up, but the request is handled by the Home device). Quite a few times, I’ve found that my phone battery is completely drained a few hours later, with the Google app being active the whole time, and I think it’s because Assistant on the phone was left hanging. I can’t be sure though, and I was wondering if this was something other people had noticed, and if there’s a solution.”-u/qdatk, Reddit

    The bug doesn’t seem to be a problem every time two Assistant-enabled devices are close enough for both to hear the hotword. But you don’t want to put yourself in a situation where you need the phone and the battery has been unknowingly depleted. So until Google comes up with a way to exterminate this bug, it is best to check your phone every time you activate Google Assistant on your Google Home/Nest device. You need to check especially if the phone is inside your pants pocket or sitting on a table where you might not notice that the Assistant is stuck in listening mode.

    Lees ook: