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Category: Logistics

Retail News Asia is committed to providing both local and global retailers with the latest Logistics news throughout the Asian market. This on a daily base.

  • Hermes Logistics Technologies teams up with the IT University of Copenhagen and dnata for machine learning trials

    Hermes Logistics Technologies teams up with the IT University of Copenhagen and dnata for machine learning trials

    Hermes Logistics Technologies (HLT) is working with researchers at the IT University of Copenhagen (ITU), Denmark, and dnata Australia to explore new machine learning models aimed at delivering predictive business analytics.

    The Artificial Intelligence (AI) algorithms will run data from dnata Australia’s new Hermes Digital Ecosystem, which has a full Datalake infrastructure that captures and stores all of dnata’s Hermes New Generation (NG) Business Intelligence events.

    The machine learning models will enable dnata to make predictive business process decisions providing key insights on efficiencies, costs, and new services.

    “Machine learning is part of HLT’s digital agenda and our datalakes are a fantastic source of events and data, which are always up to date and ready to inform and train AI models in the Hermes Cloud,” said Alex Labonne, Chief Technology Officer at HLT.

    “Successfully trained models will form new predictive functionalities for dnata and help them refine an already competitive cargo handling offering.”

    The ITU team, headed by Professor Philippe Bonnet and working with HLT, will create, test, and develop the predictive models over the coming months to explore the design of cloud-native enterprise machine learning solutions.

    “This is the future of enterprise machine learning envisaged by cloud providers, where any enterprise can incorporate data-driven predictions into their business processes,” said Prof. Bonnet.

    “Collaborating with HLT and dnata is a unique opportunity for us to explore the capabilities and limitations of cloud-based enterprise machine learning.”

    dnata recently went live with HLT’s H5 Cargo Management System (CMS) at six airports across Australia in Melbourne, Sydney, Adelaide, Darwin, Perth, and Brisbane.

    “dnata is looking forward to using predictive modelling to enhance our cargo planning and operational processes. This data science not only benefits our interaction with customer airlines, it enables us to anticipate the demand patterns in advance for more efficient operations,” said Terence Yong, Cargo Development Director, Asia Pacific, dnata.

    The dnata machine learning prototype is part of HLT’s digital agenda to deliver value added services using Big Data analytics.

  • Kerry Logistics Network honoured with Bloomberg Businessweek ESG Leading Enterprises

    Kerry Logistics Network honoured with Bloomberg Businessweek ESG Leading Enterprises

    Kerry Logistics Network Limited (‘Kerry Logistics’; Stock Code 0636.HK) has been honored as the recipient of the ESG Leading Enterprises 2020 Award (the ‘Award’), organized by Bloomberg Businessweek/Chinese Edition and co-presented by Deloitte, for the second year in a row. Kerry Logistics won in the category of enterprises with a market capitalization of over HK$20 billion.

    Inaugurated in 2019 by international business publication Bloomberg Businessweek/Chinese Edition in collaboration with Deloitte, the Award aims at recognizing exceptional enterprises that thoroughly integrate Environmental, Social, and Governance (‘ESG’) goals and activities into their development strategies with remarkable business performance and growth. The Award comprises two categories, namely, the “ESG Leading Enterprises” Award and the “Leading ESG Initiative” Award.

    William Ma, Group Managing Director of Kerry Logistics Network, said, “We are delighted to receive the award, which is a recognition of our persistent commitment to upholding ESG governance standards. As a socially responsible global company, Kerry Logistics values our ESG performance in the way our company is run and in our operations around the world. ESG issues now form part of our essential considerations when we devise our development strategies, and we have been actively following the ESG systems in place in key business decisions. We will continue to play our part in contributing to environmental sustainability and corporate social responsibility in our pursuit of long-term business growth.”

    Kerry Logistics strives to make its operations greener through managing emissions, optimizing the use of resources, and protecting the natural environment and ecosystems that we all rely on. It continues to strengthen the sustainability of its supply chain performance by building a collaborative and “win-win” relationship with suppliers.

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  • DHL Express to Create Gateway at Hartsfield-Jackson

    DHL Express to Create Gateway at Hartsfield-Jackson

    DHL Express plans to move into a new cargo building at Hartsfield-Jackson International and create a “gateway to the Southeast” as it expands its presence in the region.

    DHL Express, which serves the U.S. market with only international shipments, saw a nearly 60% year-over-year increase in shipping volume in Atlanta for the March-July period as consumers increasingly shop online during the COVID-19 pandemic.

    “I think it’s fair to say that individuals’ buying behaviors for e-commerce has changed,” said DHL Express U.S. CEO Greg Hewitt. “We’re seeing huge amounts of flow as American buy items from Asia and Europe,” and as people overseas buy American goods.

    UPS and FedEx, the two biggest U.S. shipping companies, also have seen explosive growth in demand for shipments.

    Hewitt said DHL is growing its employee base in the Atlanta area by more than 29% and is starting to invest more in airport operations. “”We see Atlanta being really a growing market for us. We’re going to expand and create a gateway at Hartsfield- Jackson.” He called Atlanta “really our gateway for the Southeast.”

    DHL is moving from a smaller space on Toffie Terrace near Hartsfield- Jackson to the new Cargo Building C, and is adding the needed infrastructure for its operations there.

    “DHL’s expansion into Cargo Building C is welcome and will increase their footprint here, add jobs and lead to more cargo flights into ATL,” Hartsfield- Jackson director of air service development Elliott Paige said in a written statement.

    Hartsfield- Jackson’s 130,000-square-foot Cargo Building C has been in development since 2015. The $27.6 million construction project by JE Dunn was part of the airport’s long-envisioned plan to expand air cargo. It was originally expected to be operational in 2017, but leasing out the building took years. In September 2019, Atlanta City Council approved a 20-year lease with ground handler Worldwide Flight Services.

    DHL is subleasing space from Worldwide Flight Services, according to Hewitt.

    “We’ve wanted to have a bigger facility. Atlanta’s long been on our roadmap,” Hewitt said. He added that the company looked for airports where it could bring in goods from Asia and Europe, with “a good understanding” with Customs authorities.

    “All that moved us towards Atlanta,” he said. “We think it will be kind of a growth center for the next decade.”

    Eventually, the DHL plans to hire about 300 employees at the airport.

    That’s in addition to about 120 jobs for couriers and dockworkers for DHL’s other operations in the Atlanta area. The company has facilities in Norcross, where it is expanding, as well as in Atlanta and Smyrna.

    DHL has flights into Atlanta from its primary U.S. hub in Cincinnati, as well as from New York, and plans to add capacity for more shipping volume.

    ” Cincinnati is growing so fast and so big, we want to de-stress that by opening other gateways,” Hewitt said. ” Atlanta is an attractive airport because of the number of commercial flights that come in.”

    DHL is booking cargo space on Delta Air Lines planes for this holiday peak season.

    In addition to belly cargo space on its passenger planes, Atlanta-based Delta also has converted a Boeing 777-200 ER jet into a cargo-only freighter plane by removing the seats. Delta says it is operating more than 20 cargo-only flights a week.

    By the fourth quarter of next year, DHL will “be in a position to be operating our own cargo fleet direct in from Europe and Asia, rather than have that come down from Cincinnati,” Hewitt said.

    Some of the biggest areas of growth in goods coming from overseas are consumer electronics, clothing, medical equipment and personal protective equipment, he said.

    Hartsfield- Jackson also plans to add a new air cargo facility in the airport’s South cargo area.

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  • DHL Express Asia Pacific lauded for its resilience and digital transformation

    DHL Express Asia Pacific lauded for its resilience and digital transformation

    DHL Express Asia Pacific, the world’s leading express service provider, was honored with the 2020 Special Award for Resiliency at this year’s IDC Digital Transformation Awards (DX Awards). The special award, introduced for the first time in the awards’ four-year history, recognizes organizations that have used digital transformation to address the challenges of Covid-19 and minimize its impact on business operations.

    “Our digital transformation investments and efforts have played an important role in ensuring the resilience of our business, but the dedication and ingenuity of our people through this challenging period cannot be understated. Our teams across the region have come together with a Can Do spirit to adapt to adverse situations and we would not be in such a strong position today without their resilient spirit,” said Ken Lee, CEO of DHL Express Asia Pacific. “This award is proof that we are on the right track with our Strategy 2025 and we will continue to invest in and employ innovative solutions and technologies to meet the growing demands of cross-border e-commerce and the demand for fast and reliable express deliveries.”

    DHL Express’ digital transformation program was selected from over 1,200 entries received from organizations across Asia Pacific. The company was recognized in particular for the quick deployment of its business continuity plans, which included the transition of more than 6,000 employees from across the region to work from home seamlessly, without significant impact to operations and DHL’s customer promise.

    Jimmy Yeoh, Chief Information Officer of DHL Express Asia Pacific noted, “The pandemic also provided an opportunity for DHL Express to accelerate the adoption of technologies like live chat and digital assistants, which helped to maintain excellent customer service levels despite the surge in customer queries.”

    “As 2020 progressed, we saw many organizations in Singapore rise to the challenges posed by the pandemic by turning to digital technologies to build resiliency within their businesses. This achievement by DHL Express Asia Pacific is an example of how organizations can maintain high levels of customer satisfaction while ensuring employees remain safe and empowered to fulfill the organization’s central purpose during a difficult time,” said Sandra Ng, Group Vice President, Practice Group, IDC Asia/Pacific.

    IDC’s DX Awards recognizes outstanding organizations that have made critical breakthroughs in digital transformation across the Asia Pacific region, spread across seven different categories. It follows a two-phased approach to determine the country and regional winners. Each nomination is evaluated by a local and regional IDC analyst against a standard assessment framework based on IDC’s DX taxonomy.

    DHL – The logistics company for the world

    DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.

    DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 63 billion euros in 2019. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. Deutsche Post DHL Group aims to achieve zero-emissions logistics by 2050.

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  • DHL Supply Chain partners with Shopee to provide world-class delivery services for the exciting ‘Shopee 10.10 Brands Festival’

    DHL Supply Chain partners with Shopee to provide world-class delivery services for the exciting ‘Shopee 10.10 Brands Festival’

    DHL Supply Chain Thailand, the global market leader in contract logistics solutions, is partnering with ‘Shopee’, the leading e-commerce platform in Southeast Asia and Taiwan, to support  ‘Shopee 10.10 Brands Festival’. In anticipation of the expected spikes in online sales, DHL Supply Chain will extend its logistics support to include the transportation of large and bulky items directly to its customers.

    Kevin Burrell, CEO DHL Supply Chain Thailand Cluster said, “Our partnership with Shopee extends beyond logistics. We see ourselves as a strategic partner who can provide a full range of end-to-end services from warehousing to handling and delivering white goods. With DHL’s innovative technology that is integrated throughout our warehouse and transport services, I am convinced that we are best placed to manage the increased volume with ease and demonstrate our value in ensuring that all of Shopee’s customers receive the best shopping experience.”

    E-commerce is fast becoming a popular choice for savvy shoppers in Thailand, who expect to receive their purchases in pristine conditions and on time. The total value of Thailand’s business-to-consumer sector is valued at about USD 5.5 billion this year up by about 14% as compared to 2019. In reports by App Annie, Shopee continued to rank first in the ‘Shopping’ category by downloads in Southeast Asia in Q2 2020, and was among the top three worldwide in the same category.

    Eric Bui, Head of Operations, Shopee (Thailand) said, “With online shopping growing day by day in Thailand, it is our priority to consistently provide a seamless shopping experience for our users, from the moment they go online, to the purchase, and then delivery. That is why we teamed up with a world-class expert. DHL’s wealth of experience and innovative systems exceeded our expectations from day one, ensuring that we continue to maintain our good reputation with our users. With the previous Shopee double date campaigns, we encountered a spike in demand but DHL was able to meet our customers’ expectations, which made the campaign a resounding success. They will once again be an important partner for us during the Shopee 10.10 Brand Festival.”

    DHL Supply Chain utilizes its expertise to ensure products sold on Shopee are delivered to customers effortlessly. In particular, leading brands on Shopee Mall, which carry many types of products including large and bulky items will benefit from this partnership given that DHL excels in the transportation of such items which require extra care and precision.

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  • DHL Global Forwarding connects China-Amsterdam-US-South Korea with dedicated service

    DHL Global Forwarding connects China-Amsterdam-US-South Korea with dedicated service

    DHL Global Forwarding has launched an air freight charter connecting Asia Pacific to Europe and the US to meet demand from customers in the technology, manufacturing, and life science and healthcare sectors. Managed by StarBroker, DHL Global Forwarding’s in-house charter team, the twice-weekly charter originates from Chongqing, China, and flies to Amsterdam, Netherlands; Chicago, United States; and Incheon, South Korea before returning to China.

    Thomas Mack, head of global air freight DHL Global Forwarding said, “While some passenger airlines have resumed operations, the situation in the air freight market remains volatile – especially as belly capacity is still tight. DHL Global Forwarding’s top priority is to provide our customers with sufficient and reliable air freight capacity. Not only are the resilient, agile, and reliable supply chains of highest importance for an economic recovery, but also in preparation for the availability of vaccines and other essential medical supplies during the pandemic.”

    South Korea has seen its export of healthcare products rise year-on-year by 26.7 percent in the first half of 2020, with pharmaceutical goods in particular increasing by 52.5 percent. China has exported 28.5 percent more medical devices in the first five months of the year as compared to a year ago. In 2019, China, the Netherlands, and the United States were among the top ten importers and exporters of medical goods.

    “Over the years, DHL has built up its expertise from globally certified facilities and staff to technologies that track shipments in real-time in addition to ensuring the integrity of such products throughout their journey. Getting the much-needed air capacity is the last piece in the value chain puzzle, so to speak, that ensures temperature-sensitive products such as life-saving vaccines reach the communities-in-need,” added Mack.

    In a recently published white paper, DHL together with McKinsey & Company as an analytics partner explores the logistics challenges for vaccines and medical goods during Covid-19. To provide global coverage of Covid-19 vaccines, up to 200,000 pallet shipments and 15 million deliveries in cooling boxes as well as 15,000 flights will be required across the various supply chain set-ups.

    DHL Global Forwarding has a global network of facilities that meet the European Union’s Good Distribution Practice (GDP) guidelines for life science and healthcare supply chains. The leading international provider of air, sea, and road freight services has a suite of temperature-controlled freight solutions such as DHL Air Thermonet and DHL LifeConEx that allows real-time visibility and active monitoring for the movement of goods that could include medicines, supplements, vaccines, medical devices, and diagnostic equipment.

    To meet the growing demand for imports of temperature-controlled and high-technology goods into Australia, DHL Global Forwarding will also launch a new airfreight charter on September 23. Flying four times a week, the charter will consolidate goods from Europe, China and Singapore in Hong Kong before transporting them to Sydney, Australia.

    In April 2020, DHL Global Forwarding tapped on its network of life science and healthcare facilities, temperature-controlled solutions and customs clearance expertise to fly more than 1.3 million Covid-19 test kits from South Korea to Brazil, Ecuador, India, Lithuania, Poland, Russia and Saudi Arabia. The freight forwarder also launched a dedicated 100-ton weekly air freight service for organizations and governments shipping health and medical-related items and other goods from China to the Middle East and Africa.

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  • DHL Express launches Hong Kong-Mexico service

    DHL Express launches Hong Kong-Mexico service

    DHL Express Mexico recently launched a Hong Kong-Los Angeles-Guadalajara-Mexico City route. DHL officials said the six-day-a-week flight will increase cargo capacity between Asia and Mexico by 50 tons per flight, adding more than 20% of capacity to its daily operation.

    “We are launching this flight because we believe there will be a very strong need for capacity in the coming months,” said Antonio Arranz, CEO of DHL Express Mexico, in a release. “In 2021 the theme, the challenge in logistics, will be capable, and we are preparing for it.

    Arranz said the new flight will also help reduce transport times of goods from Asia to North America by avoiding a stopover at the DHL Express Americas Hub

    Cargo from Asia would stop in Cincinnati, then be dispersed on evening flights to Guadalajara and Mexico City. The new flight allows cargo from Hong Kong to connect in Los Angeles, to Guadalajara and finish in Mexico City on the same day.

    The new route will also reduce delivery times to the Mexican cities of Tepic, Guadalajara, and Colima. A 767-300 Boeing Converted Freighter will be used for the flight, with a range of 3,000 nautical miles and a maximum takeoff weight of 412,000 pounds. Arranz said the Hong Kong-Los Angeles-Guadalajara-Mexico cargo flight will create 80 jobs along the DHL Express supply chain.

    “It will promote cross-border trade and intercontinental delivery, and at the same time, help support the reactivation of Mexico’s economy,” Arranz said.

    DHL Express is the air and ground express unit of German transport and logistics giant Deutsche Post DHL. DHL Express announced on Friday it was raising its U.S. rates for 2021. The new U.S. rate will be 4.9%, effective Jan. 1. The company will provide additional rate details, including any add-on fees known in the parcel-delivery trade as “accessorials,” no later than mid-October, according to a release. The rate increases are for tariff or published, rates. Contract rates will differ depending on the specific customer.

    An El Paso, Texas-based confectionery manufacturer is opening a state-of-the-art facility in the Mexican state of Chihuahua. Mount Franklin Foods’ 220,000-square-foot candy factory will be in San Jeronimo — a port of entry in Chihuahua across the border from Santa Teresa, New Mexico. Mount Franklin Foods new factory in Mexico will create 300 jobs.

    The new facility will create 300 jobs when the plant becomes fully operational by the end of 2021. The factory will provide additional production capacity for soft candy items, such as gummies and jellies.

    Mount Franklin, which was founded in 1907, manufactures a variety of candy and nut products for the retail and food industries. The company operates seven manufacturing facilities and three distribution centers across North America.

    Texas port sending liquid C02 to Mexico
    Port Freeport recently announced a new partnership between Cemex and Union Pacific to transport liquid carbon dioxide (C02) from the port to customers in Mexico.

    Port Freeport is a major deep-water seaport located in Freeport, Texas. It is located around an hour south of Houston on the Gulf of Mexico.

    According to a release, Cemex will translote the liquid C02 from tanker trucks into rail cars while Union Pacific arranges the transport of the loaded cars to their destination in Mexico.

    The liquid C02 will then be converted into its naturally occurring gaseous state and used in various applications, including the manufacturing of carbonated beverages.

    “Port Freeport’s recent investment in new rail infrastructure on parcel 14 has garnered the attention of many multinational companies,” said Phyllis Saathoff, the port’s executive director and CEO. “Cemex’s partnership with Port Freeport represents our expanded export capabilities and will further develop the port’s relationship with our neighbors in Mexico.”

    Cemex is a Mexican multinational building materials company headquartered near Monterrey, Mexico.

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  • DHL unveils air freight charter linking Asia, Europe and US

    DHL unveils air freight charter linking Asia, Europe and US

    In a bid to meet demand from customers in the technology, manufacturing, and life sciences and healthcare sectors, the twice-weekly charter will begin in Chongqing, China, before flying to Amsterdam, Netherlands; Chicago, United States; Incheon, South Korea, before returning to China.

    Thomas Mack, Global Head of Air Freight DHL Global Forwarding, commented: “While some passenger airlines have resumed operations, the situation in the air freight market remains volatile – especially as belly capacity is still tight As the leader in the air freight market, DHL Global Forwarding’s top priority is to provide our customers with sufficient and reliable air freight capacity. Not only are the resilient, agile, and reliable supply chains of highest importance for an economic recovery, but also in preparation for the availability of vaccines and other essential medical supplies during the pandemic.”

    South Korea has overseen the export of healthcare products significantly increase year-on-year by 26.7% during the first half of 2020, with pharmaceutical goods, in particular, rising by 52.5%. China exported 28.5% more medical devices during the first five months of the year in comparison to 12 months ago. In 2019, China, the Netherlands and the United States were among the leading 10 importers and exporters of medical goods.

    The news follows DHL and McKinsey’s whitepaper that focused on delivering stable logistics for vaccines and medical supplies during COVID-19. As a result of the collaboration, the aim is to provide global coverage of COVID-19, up to 200,000 pallet shipments, and 15 million deliveries in cooling boxes, as well as 15,000 flights across a number of supply chain set-ups.

    “Over the years, DHL has built up its expertise from globally certified facilities and staff to technologies that track shipments in real-time in addition to ensuring the integrity of such products throughout their journey. Getting the much-needed air capacity is the last piece in the value chain puzzle, so to speak, that ensures temperature-sensitive products such as life-saving vaccines reach the communities-in-need,” added Mack.

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  • Kerry Logistics crowned the winner of the CILT Award 2020 Enterprise Award for Service Excellence

    Kerry Logistics crowned the winner of the CILT Award 2020 Enterprise Award for Service Excellence

    Kerry Logistics Network Limited is delighted to be crowned the winner of the CILT Award (the ‘Award’) 2020 – Enterprise Award for its outstanding service.

    Organised biennially by the Chartered Institute of Logistics and Transport in Hong Kong (‘CILTHK’) to recognise professional excellence and promote the best practice of transport and logistics, the Award is categorised into two streams – the Enterprise Award and the SME Award. A five-member judging panel, consisting of industry practitioners, academics and professionals, presided over the assessment to laud service excellence. The awardees were selected based on seven criteria, namely, customer satisfaction, achieving United Nations Sustainable Development Goals, infrastructure, innovation, operational effectiveness, quality management and risk management & control.

    William Ma, Group Managing Director of Kerry Logistics Network, said, “We are very excited to win this award. CILTHK is a renowned organisation that has been making great contribution to the development of professionals for the logistics and transport industry in Hong Kong. While we celebrate this honour, we also feel a sense of responsibility and pride in our job as a logistics service provider, at a time when the global supply chain is facing unprecedented chaos. Logistics demands are coming from all quarters, and the role that the logistics industry plays in supporting everyday lives is more important than ever. It is a role that Kerry Logistics is equipped and ready to play well.”

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  • Kerry Logistics Network scores repeat wins at the Frost & Sullivan Asia Pacific Best Practices

    Kerry Logistics Network scores repeat wins at the Frost & Sullivan Asia Pacific Best Practices

    Kerry Logistics Network Limited has been conferred the titles of the Frost & Sullivan Asia Pacific Best Practices Awards (the ‘Awards’) for the fourth consecutive year, winning the “2020 Asia-Pacific Logistics Services Provider of the Year Award” and the “2020 Asia-Pacific Road Transportation Services Provider of the Year Award”. The Awards were presented last night in a virtual ceremony.

    Organized annually by global business consulting firm Frost & Sullivan, the Awards recognize outstanding achievements in the Asia Pacific covering various sectors. The recipients are selected through a rigorous measurement-based methodology that encompasses industry trends analysis and research interviews, according to parameters including revenue growth, market share in specific category and growth in market share, demonstrated leadership in new product introduction and innovation, breadth of products and solutions, major customer acquisitions, subscribers and growth in subscriber base and business/market strategy.

    William Ma, Group Managing Director of Kerry Logistics, said, “We are thankful to the organizer for recognizing our dedication and achievements over the years. The accolades are a testament to our commitment to industry best practices and our strengths as one of the very few Asia-based global logistics companies. While the global economic outlook is overcast by uncertainties, we are confident that we will leverage our extensive geographical coverage, solid presence in various markets, and diversified business segments to continue serving our customers well.”

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  • Kerry Logistics Network’s subsidiary Kerry Apex ranked number one NVOCC from Asia to the US

    Kerry Logistics Network’s subsidiary Kerry Apex ranked number one NVOCC from Asia to the US

    Kerry Logistics Network Limited is pleased to announce that Kerry Apex, its indirect wholly-owned subsidiary, was the number one non-vessel operating common carrier (‘NVOCC’) from Asia to the US from January through July 2020, supported by a well-positioned team in Southeast Asia to capture the export volume shift from China to Asia.

    Kerry Apex was the third-largest NVOCC in terms of volume from Asia to the US in 2019. In the first seven months of 2020, Kerry Apex outperformed the market by recording a 6% growth in volume against the market trend of a 7% contraction in the same period.

    Kerry Apex shot to the top spot through capturing the volume shift from China to Southeast Asia by a strong regional team perfectly situated to handle the volume surge, earning additional origin-controlled shipments and winning new customers, on top of the increased demand from existing customers who restocked their inventory. Kerry Apex was also able to build on its long-standing relationships with ocean-carrier partners who helped it to secure the space needed to move its customers’ freight from Asia to the US. Kerry Apex’s achievement was made possible by the tremendous support from within Kerry Logistics’ global network both in origin and destination.

    Vicky Cheung, Executive Director of Kerry Logistics Network, said, “We are gratified to see that the efforts of our team in Southeast Asia and the relationships we have built with our partners have paid off. While the protracted US-China trade war and the as-yet-uncontained COVID-19 pandemic are clouding the horizon, we are confident that we will maintain our leading position in ocean freight for the rest of 2020.”

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  • Kerry Logistics receives “Most Honored Companies” accolade from Institutional Investor for the fifth

    Kerry Logistics receives “Most Honored Companies” accolade from Institutional Investor for the fifth

    Kerry Logistics Network Limited (‘Kerry Logistics’; Stock Code 0636.HK) has received the “Most Honored Companies” accolade in Institutional Investor’sannual All-Asia Executive Team ranking for the fifth year running, in addition to placing in the top three in six categories under the Transportation sector.

    Among the 41 companies in the sector, Kerry Logistics and its key executives ranked in the top three in the following categories, based on votes from buy-side analysts, money managers, and sell-side researchers at securities firms and financial institutions across the globe:

    ·      Most Honored Company

    ·      Best CEO – William Ma

    ·      Best CFO – Ellis Cheng

    ·      Best Investor Relations Professional – Iris Tsang

    ·      Best Investor Relations Team

    ·      Best Investor Relations Program

    ·      Best ESG SRI Metrics

    William Ma, Group Managing Director of Kerry Logistics, said, “We are delighted to be honored again for our dedicated efforts in maintaining a proactive investor relations strategy. As the global pandemic brings disruptions and uncertainties to our everyday lives, we believe it is more important than ever for us to provide transparency and support bilateral communication with the investor community. We place high priority in keeping our shareholders and investors abreast of Kerry Logistics’ latest corporate development, as well as our resilience and adaptability to changing conditions. Once again, we would like to thank Institutional Investor for the recognition and reaffirm our commitment to upholding global standards and adopting international best practices in investor relations.”

    Kerry Logistics has been named one of the “Most Honored Companies” since 2016. The 2020 All-Asia Executive Team ranking was based on the votes from 1,921 portfolio managers and buy-side analysts, and 611 sell-side analysts. For the Best Investor Relations Program category, companies were evaluated on nine performance attributes, namely, accessibility, strategy, IR team is well informed, the productivity of NDR/conferences/calls, responsiveness, business & market knowledge, consistency & granularity, ESG information and timeliness.

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  • Tigers appoints Jana Schebera as new managing director for its China operations

    Tigers appoints Jana Schebera as new managing director for its China operations

    Tigers has appointed Jana Schebera as its new Managing Director, China, adding a further layer of freight forwarding expertise as the logistics provider continues to find growth in Asia.

    Prior to moving to Tigers, Jana spent more than a decade in the industry holding positions that included Managing Director for Hong Kong and South China at Rhenus Logistics, and business development roles at M+R Spedag Group.

    “What attracted me to join Tigers was the strong focus on IT solutions and the emphasis on adding value for our customers through technology which is quite different from traditional freight forwarding and logistics,” said Jana.

    “Furthermore, Tigers has a strong global footprint in B2C logistics, which I definitely see as the future of the industry.”

    Based in Tigers’ Tsing Yi e-commerce fulfillment facility in Hong Kong, Jana holds a Master’s degree from Humboldt University of Berlin, Germany, in Economics and Chinese Studies, and is currently working towards a second Master’s degree in Carbon Management from the University of Edinburgh, UK.

    “Jana brings a sound forwarding knowledge to the China team and having spent a few years in Shanghai not only understands the region well, but is fluent in Mandarin too,” said Andrew Jillings, Chief Executive Officer at Tigers.

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  • Outdated last-mile delivery technology impacting on Transportation and Logistics operations finds new SOTI report

    Outdated last-mile delivery technology impacting on Transportation and Logistics operations finds new SOTI report

    Transportation and logistics (T&L) companies are losing customers and retailers may be missing opportunities to expand their business due to outdated last-mile delivery technology, according to a new global research report by mobile and IoT management solutions provider, SOTI.

    Despite online retail and T&L industry dealing with unparalleled demand and strict social distancing measures, the report discovered that almost half (49%) of all transportation and logistics companies globally, and 50% of those in Australia agree their organisation has outdated technology, rising to 56% of all large organisations (those with 5,000 to 10,000 employees worldwide).

    Outdated technology is losing customers

    Shash Anand, Vice President of Product Strategy, SOTI, said: “The COVID-19 pandemic has intensified the rapid shift we’re seeing from brick and mortar retail to e-commerce, and the stakes have never been higher. As consumers increasingly turn to online retailers to fulfil their purchasing needs, fast shipping is no longer a luxury – it’s an expectation. T&L companies are falling behind with outdated technology, especially around the last-mile delivery, and it is resulting in lost customers and missed opportunities.”

    Half (50%) of all T&L executives globally, and 36% of Australian T&L executives, whose organisations are using outdated technology, believe they will lose customers, or have already lost customers, because of it. While almost a third (30%) of all senior management directly attributed using legacy technology to falling behind their competitors.

    Opportunities are being lost

    This outdated technology is also affecting T&L companies’ ability to expand and/or respond to challenges in the current climate. More than a third (37%) of all companies globally, and 36% of those in Australian with outdated technology, said that legacy technology has prevented them from sufficiently upscaling during the COVID-19 crisis, while 36% of all companies globally, and 46% of those in Australia agreed their organisation would benefit from having improved real-time support for mobile devices during times of crisis.

    ‘Mobile-first’ strategy seen as the solution

    By adopting a mobile-first strategy, T&L companies can gain visibility into critical aspects of their supply chain and leverage real-time decision-making to improve workforce productivity and create better, more responsive experiences. Twenty-nine percent of all senior executives said that introducing or growing a mobile-first strategy is their current priority to drive their business forward.

    “In today’s fast-moving T&L sector, companies must adapt their supply chains with mobile technology to help simplify workflows and drive efficiency in their operations. Failing to do so could have a devastating effect on their business, especially now when speedy and trackable deliveries are no longer a ‘nice-to-have’, but a customer expectation,” says Todd Greenwald, General Manager, Heartland Computers, Inc.

    Meanwhile, two-thirds (65%) of all respondents, and 74% of those in Australia agreed their organisation would benefit or has already benefited from having an effective mobile-first strategy for the last-mile delivery. More than half (58%) of all, and 70% of those in Australia surveyed, who already have a mobile-first strategy for last-mile delivery, agree that it’s effective and has reduced their operational costs.

    “By implementing a robust mobile-first strategy, companies will not only be able to provide better customer experiences, but will increase speed, minimise costs, ensure transparency in the delivery channel for the customer and edge out the competition. Equipping T&L staff with the most up-to-date technology and having an integrated mobility and IoT management platform in place is not only a powerful customer retention strategy, but an effective operations strategy too.”

    About the report 

    The Last Mile Sprint: State of Mobility in Transportation and Logistics report, commissioned by SOTI, interviewed 450 IT decision-makers in the T&L industry across the U.S., Canada, UK, Germany, Sweden and Australia, to gauge their opinions and understand the trends and solutions that are driving them. To download The Last Mile Sprint: State of Mobility in Transportation and Logistics report, click here.

    About SOTI

    SOTI is the world’s most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organisations need to truly mobilise their operations and optimise their mobility investments. SOTI extends secure mobility management to provide an integrated solution to manage and secure all mobile devices and connected peripherals in an organisation.

     

     

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  • MSC Mediterranean Shipping has upgraded myMSC with a new online Instant Quote function

    MSC Mediterranean Shipping has upgraded myMSC with a new online Instant Quote function

    MSC Mediterranean Shipping Company has upgraded its e-business platform myMSC with the addition of a new online Instant Quote function. Customers wishing to use this tool will be able to quickly and easily get shipping rates for container bookings.

    Currently, the majority of MSC’s bookings are carried out offline, and it can take some time to complete a booking. Using Instant Quote, customers can generate an online quote in seconds, with just a few simple clicks, 24/7 online.

    They then have the option to instantly complete the booking with the generated quote on myMSC. Alternatively, they can save the quote or forward it to multiple contacts for booking at a later stage. The automated quote generation also reduces room for human error, further improving the efficiency of the process.

    The Instant Quote function is currently only available for shipping trade routes from North America to Europe and from Asia to Europe, with plans for the addition of more trades over the course of 2020.

    “The COVID-19 pandemic has accelerated the trend towards digitalization within the industry and the importance of engaging customers through multiple platforms, including through e-business. As such, this upgrade of myMSC is a clear illustration of our continuing efforts to invest in digital business transformation with the aim to improve efficiency and transparency, and to give our customers more options,” said Andre Simha, Chief Digital & Information Officer at MSC.

    The launch of Instant Quote is expected to significantly boost the number of MSC’s online bookings, and further unlock the value of myMSC as an e-business platform for customers.

    Using Instant Quote

    Customers will first need to login to myMSC at myMSC.com, or to sign up for an account if they do not have one yet. Upon login either through the desktop version or the myMSC iOS/Android app, customers can access the Instant Quote function.

    By selecting the starting and ending points of the shipment and the equipment size, customers can see the options for shipping rates. Details such as the shipping window, estimated transit time, routing and the charges included in the quotation will be clearly displayed.

    The tool can be used for bookings of standard-sized (20 and 40 feet) and High Cube (40 and 45 feet) dry containers. For locations where intermodal services are available, customers can opt for end-to-end rates from the origin to destination.

    MSC has ensured a seamless integration of the Instant Quote function into myMSC, and a smooth overall user experience for customers. This new function adds on to the list of e-business tools available in myMSC, such as ability to do e-bookings, retrieval of documents such as booking confirmations and arrival notices, oversight of bookings via a dashboard, creation and submission of Shipping Instructions, submission of Verified Gross Mass (VGM), tracking of shipments and receiving of notifications.

     

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