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Category: Telecom

Retail News Asia is committed to providing both local and global retailers with the latest Telecom & Telco news throughout the Asian market. This on a daily base.

  • Globe commissions pre-fab data center

    Globe commissions pre-fab data center

    Prefabricated data center provider Flexenclosure has secured a multi-million dollar order to build a facility for the Philippines’ Globe Telecom.

    Flexenclosure will provide its eCentre modular prefabicated data center product to the operator for deployment on the island of Mindanao.

    The data center will be assembled and tested at Flexenclosure’s manufacturing plant in Sweden before being shipped to the Philippines for on-site construction. It is expected to be fully operational by early in the third quarter.

    The company is delivering the contract in partnership with Manila-based system integrator Orissa Wicomm.

    Globe CTO and chief strategy officer Gil Genio said the company plans to use its new data center to support its efforts to ramp up capacity and provide innovative new services for its customers in the broadband, enterprise and consumer segments.

    “We are committed to delivering market-leading services to our customers; on the network infrastructure side, this means flexible, modular and low cost,” he said.

    “Our new data center in Mindanao… employs this modular architecture that allows us to rapidly add infrastructure with growth.”

    The deal marks Flexenclosure’s first project in the Philippines but is the latest in a line of recent wins in Asia-Pacific, which included projects in Australia, Palau, Samoa, Fiji and Myanmar announced last year.

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  • NBTC reverses decision on 1800-MHz spectrum split

    NBTC reverses decision on 1800-MHz spectrum split

    Thai regulator NBTC has reversed a decision to split the 1800-MHz spectrum due to be reallocated in a spectrum auction into nine 10 MHz blocks.

    The regulator plans to revert to the plan to instead auction the spectrum in three 30 MHz lots.

    The about face was motivated by complaints from operators that the decision to carve the spectrum into 10 MHz blocks would hurt their long term business strategies, and to bring the upcoming auction in line with the two previous 1800-MHz auctions in 2015.

    Meanwhile JAS Mobile Broadband has been banned from participating in the planned auction after it defaulted on its first license payment in 2016.

    The 1800-MHz spectrum due to be allocated in the auction is currently used by private operator Dtac as part of its old concession agreement with state-owned CAT Telecom. But this concession is set to expire at the end of September, before the auction is planned, potentially leaving Dtac without the required spectrum to maintain service continuity for customers.

    Dtac has insisted that there will be no disruption, but the operator is facing a profit hit as a result of the decision. One option would require Dtac to operate using remedy measures, which would require it to transfer all earnings after expenses to the government as a result of being able to continue operating without a license for the required spectrum.

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  • Singaporeans interested in biometric authentication

    Singaporeans interested in biometric authentication

    Singaporeans are interested the use of biometric methods to verify identity (97%) and make payments (96%), while recognizing that biometrics are faster, easier and more secure than traditional passwords, according to a recent Visa survey on biometric authentication for payments.

    The survey titled “Biometrics in Payments: Singapore” was conducted by AYTM Market Research late last year. Respondents consisted of 500 adult consumers in Singapore who used at least one credit card, debit card and/or mobile payment method.

    According to the survey, more than half of the respondents have already used at least one form of biometric authentication including fingerprint recognition (88%), facial recognition (56%), iris scanning (50%) and voice recognition (49%). Among the range of biometric solutions, consumers were most familiar with fingerprint recognition, with 51% of them using it regularly.

    Survey results showed one in five Singaporeans currently use fingerprint authentication or facial recognition from their respective banks or mobile phone providers. For those who have not used biometric authentication, 91% stated that they would be likely to use fingerprint or facial recognition authentication from their banks in future.

    More than half (55%) of the respondents agree that the use of biometrics eliminates the need to remember and key in multiple passwords, and PINs, for their respective accounts. Forty one per cent said that biometric authentication is more secure compared to passwords and PINs as they can better confirm individual identities.

    Singaporeans believe that fingerprint recognition is the most desired biometric authentication, followed by eye scanning and facial recognition for both online payment and in-store purchases. For online payment authentication, Singaporeans are keen to use it for large purchases (more than $100) and small purchases (under $100), and transfer of funds to family. The preference is similar for in-store purchases, including using biometric authentication to pay for a meal at the bar or restaurant and buy tickets for transportation.

    Mandy Lamb, Group Country Manager, Regional Southeast Asia for Visa, said, “Singaporeans are early adopters of technology and many of them already have experience with biometrics authentication. With the proliferation of biometric authentication solutions used by mobile providers and banks, Singaporeans recognize the value these new technologies bring to their everyday lives. As the country continues its Smart Nation journey, we believe more people will start to adopt biometric authentication.”

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  • India imposes import duty on smartphone components

    India imposes import duty on smartphone components

    The Indian government has introduced a 10% import duty on key smartphone components as part of its ongoing efforts to stimulate local handset and component manufacturing.

    The new duty covers PCBs, camera modules and connectors and is likely to increase prices of mobile phones for companies that do not source these components locally.

    In February, the government introduced a 20% basic customs duty on imports of full mobile phones, as well as duties of between 5% and 20% on components including LCD panels, PCBs for chargers, lithium batteries and other components including keypads, battery packs and antennae.

    The report notes that currently more than 80% of phones sold in India are assembled locally, and sales volumes for mobile phones made in India are projected to improve 55% this year. Major contract manufacturers including Foxconn, Wistron, Flex and several Chinese handset makers have established local manufacturing to reduce costs.

    But Samsung remains the only major brand to locally assemble PCBs, which account for around half the cost of manufacturing a handset, prompting the government to attempt to stimulate market growth.

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  • IT leaders aim to “consumerize” cloud access

    IT leaders aim to “consumerize” cloud access

    The proliferation of cloud applications and use of a disparate range of devices within businesses has led nearly two-thirds (64%) of IT leaders and their security teams to consider implementing consumer-grade access to cloud services for employees, finds new research from Gemalto.

    Surveying more than 1,000 IT decision makers globally, Gemalto’s 2018 Identity and Access Management Index revealed that the majority (54%) believe that the authentication methods they implement in their businesses are not as good compared to those found on popular sites including Amazon and Facebook.

    With a growing number of cloud apps in use, more employees working remotely and pressure mounting to make authentication stronger while ensuring ease of use, IT decision makers are keen to ‘consumerize’ the login process. In fact, 70% of IT professionals believe that authentication methods applied in the consumer world can be applied to secure access to enterprise resources.

    Despite this, 92% of IT leaders express concern about employees reusing personal credentials for work. This comes as 61% admit that they are still not implementing two-factor authentication to allow access to their network, potentially leaving themselves vulnerable to cyber criminals.

    At the same time, there seems to be increasing recognition that new approaches to cloud access can contribute to alleviating these issues. 62% of respondents believe that cloud access management tools can help simplify the login process for users, while 72% stated that a strong consideration for implementing a cloud access solution is the desire to reduce the threat of large scale breaches.

    The fact that 61% of respondents also stated that inefficient cloud identity management would be a key factor in adopting a cloud access management solution shows that scalability and management overheads are also of high concern to IT professionals, Gemalto said.

    “These findings clearly show that IT managers are struggling to balance the need for a simple and easy login experience with security,” said Francois Lasnier, SVP Identity and Access Management at Gemalto.

    “While there is a need to make things easier for employees, there is a fine line to be walked. IT and business line managers would do best to figure out the risks and sensitivities associated with the various applications used in their organizations and then use access management policies to manage risk and apply the appropriate authentication method. In this way, they can ensure a convenient login experience for their users, while still maintaining access security.”

    With the growth in remote working, the cloud and secure access to applications have become important for organizations. As a result, almost all (94%) respondents believe that cloud access management is integral to adopting cloud applications.

    In fact, nine in 10 also feel that ineffective cloud access management can lead to issues for their company, such as security (52%), IT staff’s time being used less efficiently (39%) and increased operational overheads and IT costs (38%).

    Despite this focus on protecting cloud applications, just three of the 27 applications used on average by organizations are protected with two-factor authentication.

  • Telstra launches 5G-powered Wi-Fi hotspots

    Telstra launches 5G-powered Wi-Fi hotspots

    Australia’s Telstra has launched what it says are the first 5G-enabled Wi-Fi hotspots in the world as part of its ongoing evaluation of 5G technology.

    The new hotspots on the Gold Coast in Queensland will provide locals and visitors with access to free broadband services during the evaluation period. The open hotspots will provide up to 10GB of downloads per device per day.

    They will be managed by Telstra’s recently-launched 5G innovation center on the Gold Coast. Telstra has connected 5G backhaul and related infrastructure in the Southport Exchange in the city to allow connections to the 5G network over Wi-Fi on existing devices.

    “Wi-Fi has limited throughput so a single hotspot alone cannot come close to reaching the limits of 5G at our Innovation Center,” Telstra group managing director for networks Mike Wright said.

    “By using multiple hotspots with potentially hundreds of smartphone users served through a single 5G device we are able to get closer to demonstrating 5G in a real world environment. Our 5G backhaul is capable of delivering download speeds of more than 3 Gbps.”

    Telstra is also using its new 5G innovation center to power a connected car trial using the Intel 5G Automotive Trial Platform.

    Wright said the trial is in the very early stages of development but the company is still achieving download speeds approaching 1Gbps inside the car, which is also equipped with a Wi-Fi access point.

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  • Huawei Marine to deploy subsea cable for NGCP

    Huawei Marine to deploy subsea cable for NGCP

    Huawei Marine has commenced the second phase of its Sorsogon-Samar Submarine Fiber Optical Interconnection Project (SSSFOIP) for the National Grid Corporation of the Philippines (NGCP).

    The phase two rollout, which involves the deployment of a 12.8Tbps subsea cable connecting Sorsogon and Samar, is expected to be complete in the third quarter.

    The dedicated cable will replace the existing microwave technology for the power transmission network.

    NGCP selected Huawei for the upgrade project through a public tender in 2016, aimed at enhancing branch network data exchange capabilities for the national grid. The first phase of the project, involving a marine route survey, was completed in 2016.

    “The transmission line between Sorsogon-Samar is an important branch of the network for the country,” NGCP network director for telecoms Ferdinand Dicon said.

    “During the first phase of exploration, Huawei Marine demonstrated their project delivery capabilities and experience as a world-class turnkey submarine cable supplier. We believe that in the second phase of construction, Huawei Marine will successfully deploy their leading-edge product technology with their customer focus support services.”

    Huawei Marine chief executive Mike Constable added that this project is the company’s first power grid project.

    “Based on the results of the first phase of exploration, we will deploy the latest technology to build a fit-for-purpose communication network which will transform the NGCP’s network capabilities,” he said.

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  • Spark launches LoRa IoT network across NZ

    Spark launches LoRa IoT network across NZ

    New Zealand operator Spark has announced the commercial launch of its nationwide IoT network for businesses across the nation, with coverage reaching 60% of the country’s population.

    The IoT network, using the LoRaWAN technology, has been switched on in Auckland, Tauranga, Hamilton, Rotorua, Palmerston North, Shannon, Wellington, Nelson, Blenheim, Christchurch and Dunedin. Sites in Hastings and Invercargill will go live in the next few weeks, the telco said in a company statement.

    The network consists of gateways and antennas installed on Spark’s 4G cell sites. Spark is using Actility’s ThingPark Wireless platform, Kerlink’s gateways, and Kordia to build and maintain the network.

    Spark initially announced its LoRaWAN plans in July 2017, and details of coverage plans in December 2017.

    “Our IoT capability is really gathering pace, and now we’ve got this critical mass of coverage we’re able to make the network commercially available. This is a real milestone for Spark as we help New Zealand organizations win big in IoT,” said Michael Stribling, Spark’s general manager of IoT solutions.

    “While we currently have 60% of rural and urban New Zealand covered, we’ll be working to extend that to 70% by July this year. We’re also looking to partner with organizations to extend coverage into areas where they need it.”

    With its LoRaWAN IoT network, Spark said, business and local governments can deploy sensors across on a range of objects including vehicles, waterways, rubbish bins, machinery, carparks and livestock, with the sensors sending such information as the volume of rubbish in a public bin or water pH in a stream, over the network to the people managing these objects.

    Spark said LoRaWAN technology, which carries small amounts of data over long distances, uses less power than cellular networks, making it an affordable IoT solution.

    Compared to cellular connectivity, it works with a wide range of low-cost sensor technologies that are significantly cheaper on average than sensors for cellular networks. The cost to use the network is based on the number of sensors connected, and the number of messages those sensors send each month, the telco explained.

    For example it would cost a local farmer around NZ$1.79 ($1.29) per cow each month to track location and body temperatures of their cows using the LoRaWAN IoT network, Spark said.

    Spark has been testing LoRaWAN technology on trial sites for well over a year, with partners from a range of industries, including agriculture, marine and smart buildings.

    Some of its early adopters of the new commercial network include Levno, which has signed up as Spark’s first customer and will be working with the telco to extend network coverage to other areas. The Pamerston North-based agriculture firm is using Spark’s network to connect its fuel tank monitoring sensors.

    NB Smartcities NZ, a local firm offering smart city services, will also use Spark’s connectivity for smart outdoor lighting across the country.

    Claus Oustrup, director NB Smartcities NZ said the Spark network enables its council customers to leverage a range of smart city applications in addition to smart light technology.

    “For many councils, having real-time data, asset information and being in control of these devices can increase customer service response times and create real benefits for communities. For example, street lighting can account for as many as 50% of call center complaints. By having adaptable street lighting managed with real-time systems, these complaints can be quickly addressed, and their volume decreased,” said Oustrup.

    According to Stribling, the new LoRaWAN network will also enable more IoT technologies from overseas, like smart street lighting, to be adopted in New Zealand. At the same time, it is expected to give New Zealand developers of IoT technologies the chance to launch their products locally.

    “We’ve worked with the International LoRa Alliance to agree on Asia-Pacific standards so that products developed on LoRaWAN in New Zealand will work the same way on LoRaWAN networks in other countries,” he said.

    In addition to LoRaWAN, Spark has also deployed an IoT network using the 3GPP-compliant LTE CAT-M1 standard to cater different use cases. The company is also monitoring the global progress of the emerging Narrow Band (NB-IoT) standard and will invest in it when the use cases and ecosystem for NB-IoT become more mature.

    Last week, Spark also kicked off a 5G trial in Wellington, making it the country’s first mobile carrier to do so. The 5G trial came weeks after Spark announced changes to its management team as part of the company’s restructuring.

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  • MyTel launches 4G services

    MyTel launches 4G services

    Myanmar’s fourth operator MyTel has launched 4G services, and plans to expand its network to all 15 states and regions of the nation next month.

    The operator started selling SIM cards in Nay Pyi Taw, eastern Bago and Kayin State earlier this month.

    MyTel plans to differentiate by focusing its rollout more in regional areas and provinces away from large cities. The company has previously indicated plans to cover around 90% of the population with 4G-only services by the end of 1H18.

    The operator has set its base rates at 10 kyat ($0.0075) per minute for in-network calls and 23 kyat per minute for out of network calls, and 10 kyat per SMS.

    As a promotion, MyTel has also introduced a new plan offering 750MB of data and a 100 minute welcome bonus, as well as 50% top-up bonuses per recharge.

    MyTel completed its first call over its network last month during a ceremony in Nay Pyi Taw.

    MyTel is 49% owned by Vietnamese state-owned operator Viettel and 51% owned by a consortium of 11 local ICT companies. The joint venture was established to secure Myanmar’s fourth and last telecoms license.

  • DoT orders telcos to surrender 3.3-GHz spectrum

    DoT orders telcos to surrender 3.3-GHz spectrum

    India’s Department of Telecom (DoT) has instructed operators including incumbent Bharti Airtel to vacate spectrum in the 3,300-MHz to 3,400-MHz range by the end of September so it can be included in a new auction.

    The operator has written to all existing licensees of spectrum in the band to vacate it within six months.

    The 3.4-GHz band is expected to be one of the first frequencies to be used for 5G rollouts globally.

    Other licensees of the band include Reliance Communications – which is selling its wireless assets to Reliance Jio Infocomm, Tata Communications – whose parent company is reportedly looking to exit the telecoms business, and wireless ISP Dishnet Wireless.

    According to the report, Dishnet parent Aircel has already surrendered the spectrum. The operator filed for bankruptcy last month.

    The DoT plans to hold a major auction for spectrum in the 700-MHz, 800-MHz, 900-MHz, 1800-MHz, 2100-MHz, 2300-MHz, 2500-MHz, 3300-MHz, and 3400-MHz to 3500-MHz bands during the next auction.

    The ministry appears to be pressing ahead with the auction despite fears over the perilous financial state of the mobile industry, and against the wishes of operators who had asked for more time to pay off existing spectrum fees and other debts.

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  • M1 joins StarHub in electricity play

    M1 joins StarHub in electricity play

    Singapore’s M1 has joined StarHub in looking to carve out a share of Singapore’s new open electricity market.

    M1 has announced a collaboration with Keppel Electric, a participating electricity retailer in Singapore’s Jurong open electricity market (OEM) soft launch, to offer electricity bundled with telecoms services.

    New and re-contracting mobile customers are being offered the ability to sign up for discount electricity plans at the M1 Shop In Jurong, as well as either S$80 off the price of the Samsung Galaxy S9 and S9+ or six months worth of extra data allocations.

    “We are delighted to partner Keppel Electric to offer our customers greater value and flexibility in the liberalized energy market,” M1 chief marketing officer P. Subramaniam said.

    “We look forward to working closely with Keppel Electric to provide new service development and product bundling for its provision of its electricity offerings in this town and nationwide in time to come.”

    Earlier this month StarHub announced a joint initiative with renewable energy startup Sunseap to enter Singapore’s open electricity market to offer joint electricity plans, collaborating on areas including sales, customer service and billing.

    Singapore plans to liberalize the nation’s electricity market to allow customers to seamlessly switch electricity retailers with no disruption to supply. The new open market  has been soft-launched in Jurong and will be rolled out city-wide later this year.

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  • Indonesia’s Telkomtelstra expands cloud service business

    Indonesia’s Telkomtelstra expands cloud service business

    Indonesia’s managed services provider PT Teltranet Aplikasi Solusi (Telkomtelstra) plans to open several more data centers in a bid to expand its cloud services across the country.

    Currently, the company has one data center for its cloud business in Serpong, Banten, which started operations in December, 2017.

    “We will have one new data center in Sentul, West Java. It’s expected to be ready by the end of next month,” Agus F. Abdillah, Telkomtelstra chief of product and synergy, said on Tuesday, adding that another data center would be opened in Surabaya in July.

    Telkomtelstra is a joint venture company established by state-owned Telekomunikasi Indonesia (Telkom) and Australia telecommunication giant (Telstra) to provide network application and services to Indonesian enterprises, multi-nationals and Australian companies operating in Indonesia.

    The company started to tap into Indonesia’s growing cloud services market in August last year, when it launched Azure Hybrid Cloud with Azure Stack Platform in collaboration with PT Microsoft Indonesia.

    Cloud technology allows individuals and businesses to access or process data via the internet from anywhere anytime.

    On Tuesday, Telkomtelstra introduced several cloud-based products, including a cloud-based video analytic product that can help businesses analyze customers characteristics to get a better idea of who visits their sites.

    The company also introduced a cloud-based desktop, Citrix, allowing users to remotely access a desktop environment with software from any device.

    Agus said Telkomtelstra was eyeing customers in several segments, including private enterprises, banks, government agencies and education institutions. “Three companies have signed contracts with us after we gave trials to 14 companies since December last year,” said Agus.

  • KT Korea to launch 5G soon

    KT Korea to launch 5G soon

    KT plans to roll out its next-generation 5G network to users as soon as next March after its test run at the PyeongChang Olympics proved a success.

    The country’s second-largest mobile carrier said Thursday that its 5G system will offer true wireless service as opposed to fixed wireless service. Verizon is preparing to launch the first fixed wireless 5G service in the United States later this year. Fixed wireless 5G service requires the use of a router, and can only produce small networks for homes or offices.

    “We are not going to say we have commercialized a 5G network after offering fixed wireless service for homes,” said Oh Seong-mok, the head of KT’s network division, at a press briefing Thursday at the company’s Gwanghwamun headquarters in central Seoul. “We can offer fixed wireless services for those who really need them, like households in rural areas with poor network infrastructure, but it will not be our focus.”

    According to KT, the key to commercializing 5G is making sure users don’t lose connectivity as they move between the ranges of base stations which broadcast the signals.

    A KT spokesperson said that the strategies behind deploying fixed wireless 5G in the United States and Korea differ because of the two countries’ telecommunications infrastructure. The United States still has many areas without the fiber cables that enable broadband service, and laying down the cables is costly. Fixed wireless 5G could prove to be a cheap, efficient alternative, delivering high-speed internet to customers who are currently poorly served.

    KT wants to take the lead in Korea’s advanced telecommunications market by becoming the first company to provide a seamless mobile 5G network. Oh said that though its service will be first rolled out in major Korean cities, it aims to eventually create a nationwide network.

    The company is also working to set up its 5G Open Lab, a research and development center in Seocho District, southern Seoul, that will share 5G technologies with small and medium-sized businesses. KT expects to open the lab within the next few months.

    Even if KT manages to offer 5G by next March, customers will have to wait a little longer for 5G-enabled phones to hit the market. Global manufacturers are expected to launch the first 5G-capable commercial phones by the second quarter of next year.

    KT said its first customers will likely be enterprise clients that can use the 5G network on their own devices.

  • Axiata share price down slightly after buying stake in Sri Lankan data centre firm

    Axiata share price down slightly after buying stake in Sri Lankan data centre firm

    Axiata Group Bhd’s share price fell 0.18% this morning following news that its unit is acquiring a 35% stake in data centre company Digital Reality (Private) Ltd (DRPL) for 262.5 million Sri Lankan rupees (RM6.55 million) cash to form a data centre business in Sri Lanka.

    At 11.08am, Axiata stood at RM5.48 with 882,800 shares changing hands.

    The group yesterday said Dialog Broadband Networks (Private) Ltd (DBN) has entered into a deal with St Anthony’s Property Developers (Private) Ltd (SAPD) for the stake acquisition.

    DBN, which is Sri Lanka’s second largest fixed telecommunications provider, is a wholly owned subsidiary of Dialog Axiata Plc which in turn is an 83.32% subsidiary of Axiata.

    SAPD is a member of St Anthony Group and is the main developer of Sri Lanka’s largest privately held IT park, “Orion City”.

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  • Singtel to link mobile wallets across Asia

    Singtel to link mobile wallets across Asia

    Singtel expects the service to launch mid-2018 in 20,000 points in Singapore and Thailand.

    Travellers with Singtel’s mobile wallets could soon continue to use their home wallet app to make payments when overseas.

    Singtel will link its mobile wallets across different ecosystems through an interoperable platform. It will begin with the mobile wallets of the company and its regional associates through the first commercial launch between Singtel and AIS, it said in an announcement.

    “This will be the first time that different mobile wallets across different markets are connected to offer seamless cross-border payments at physical merchants,” Singtel said, “The initiative to expand the Group’s mobile wallet services underscores the continued commitment of Singtel and its regional associates to enhance the mobile payments experience for customers.”

    The telco also noted that this will enable its 590 million mobile customers to securely and conveniently pay with their mobile wallets when they travel in Asia. “Other mobile payment apps can, in future, plug into the platform and gain ready access to the Group’s merchant and customer bases across the region,” it added.

    Singtel International Group CEO Arthur Lang noted that the mobile payments scene in Asia today is fragmented with many different systems and this poses a challenge to the adoption of mobile payments. “As a Group, we believe we can bring about change through our cross-border interoperable platform and collaboration with like-minded partners. Our vision is to unlock the growth potential of mobile payments in the region by providing customers with a convenient, seamless experience, and helping small merchants widen their reach to millions of consumers.”

    In 2017, there were more than 80 million tourist arrivals into Singtel Group’s markets in Asia. “As many small merchants are still unbanked in this region but smartphone penetration is high, mobile payments provide a simple and secure alternative to travellers who might not want the hassle of carrying large amounts of foreign currency with them,” Singtel said.

    “With our customers’ digital lifestyles and the growth in intra-region travel, it is a natural progression for us to take our local mobile wallets regional first, by leveraging the strengths and reach of the Singtel Group in Asia,” Lang added.

    The commercial launch of the service is planned for mid-2018 between Singapore and Thailand where Singtel and AIS have obtained regulatory clearance. This will enable over 1.5 million visitors travelling between Singapore and Thailand each year to use Singtel Dash and my AIS apps at a total of more than 20,000 retail merchant acceptance points in Singapore and Thailand.

    The Group plans to progressively expand this service from the second half of 2018 to other regional associates, which include Airtel, Globe and Telkomsel, taking into consideration the respective country’s regulations.

    Telkomsel CEO Ririek Adriansyah said, “Once we obtain regulatory clearance, we can provide TCASH customers greater convenience whether they are transacting locally or overseas, and give our local merchants new income opportunities from regional travellers.”

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