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  • Alibaba’s drone delivers in 3 Chinese cities

    Alibaba’s drone delivers in 3 Chinese cities

    Chinese e-commerce giant Alibaba on Wednesday tested its first drone delivery service in China, promising to whisk ginger tea to customers within an hour.

    The experience, however, is confined to just three days and covers a few areas of three cities – Beijing, Shanghai and Guangzhou – with a total of 450 deliveries.

    The Chinese e-commerce giant launched the three-day test by partnering Shanghai YTO Express Logistics Co on its flagship consumer-to-consumer Taobao Marketplace, according to a statement filed on microblogging site Sina Weibo.

  • Thai consumer confidence fell in Jan

    Thai consumer confidence fell in Jan

    Thailand’s consumer confidence index fell to 80.4 points in January from 81.1 last December due to concerns about slow economic recovery, baht appreciation, weak exports and low prices for farm products.

    The University of the Thai Chamber of Commerce announced on Thursday that consumer confidence declined as the national economy was expanding more slowly than its real potential, Thai exports did not recover well, the baht appreciated slightly and prices of farm products fell.

  • Madura Fashion looks to strengthen online sales through exclusive e-commerce portal

    Madura Fashion looks to strengthen online sales through exclusive e-commerce portal

    Having tasted success in selling through online marketplaces, branded apparel manufacturer Madura Fashion & Lifestyle is now focused on growing its own multi-brand fashion e-commerce portal, Trendin.com, which was launched in an alpha-stage in March 2013.

  • Topshop in Japan shock

    Topshop in Japan shock

    UK-based fashion group Topshop has shuttered its stores in Japan.

    No explanation has been given for the closure – but it appears Topshop’s parent Arcadia Group is in some form of dispute with its Japanese partners.

    In a statement issued overnight in response to media enquiries Topshop confirmed the stores were operated by a franchise partner.

    “The Japanese market is an important part of Topshop’s business and there are no plans to pull out of this key international territory,” the company said in a statement to Fashionista.

    “We are working hard, and exploring all avenues, to ensure that the brand maintains its presence in Japan.​”

    Topshop launched in Japan in 2006 and later partnered with Mori Building System, a retail real estate specialist which has also worked with Louis Vuitton subsidiaries. However it is not clear who the partner was at the time the stores closed as the association with Mori is reported to have ended last May.

    The Nikkei Asian Review has reported that the Topshop Shinjuku flagship appeared to be fully stocked, but city’s other flagship, in the trendy Harajuku district, had been cleared out.

    Phone calls to all five stores went unanswered.

    The company last posted on its Facebook page on January 7 and its website still lists store locations.

  • Aeon nears Indonesian debut

    Aeon nears Indonesian debut

    Japan’s Aeon is completing construction of its first shopping mall in Indonesia.

    Its Indonesia debut follows success in Malaysia and Thailand where it is building strong networks of hypermarkets, supermarkets and mini-markets, and a more recent foray into Vietnam where it has two shopping centres already trading in the south and a third under construction in Hanoi.

    Aeon Mall Sinarmas Land Indonesia, its local arm, is building Aeon Mall Bumi Serpong Damai (BSD) City which will have more than 100,000 sqm of leased area and be one of the largest shopping malls in the city when complete.

    The suburban mall will have have an Aeon general merchandising store as its anchor, and lease space to a broad range of international and local brands, in similar format to its Vietnamese centres.

    It will also feature a food court, cinemas, and an amusement arcade.

    The mall will comprise four stories along with multi-level parking for more than 5000 vehicles.

    This week Aeon contracted NEC Indonesia to provide cashless payment systems for the food court in what will be the first electronic card payment project for NEC in Indonesia.

    The cashless payment system consisting of NEC retail terminals and software will enable cashless transactions for both food court customers and stallholders. Payments for food and beverage will be made via an electronic card, which can be topped up at a central cashier or kiosk.

  • Snow Miku makes retail debut

    Snow Miku makes retail debut

    A new retail store-cum-museum has opened in Chitose Airport in Hokkaido, Japan – a tribute to Snow Miku, a recently contrived animated character who promotes the region.

    Snow Miku, born in 2010 through a snow sculpture of local ‘virtual singer’ Hatsune Miku, is a character which now exemplifies Hokkaido’s winter culture. The country’s northernmost island is a popular tourist destination for Asian tourists seeking to experience snow and snowsports.

    Since 2012, the costume design for Snow Miku is chosen at an online competition everyone can participate in, and so each year Miku appears in a different wintery costume related to the annual theme. Hokkaido’s winter is brightened up not only through the character Snow Miku, but through the broader community’s creativity.

    Now Snow Miku has evolved into a retail concept, with the new Chitose Airport terminal building featuring her pride of place in a large-scale entertainment complex putting together specialties from all corners of Hokkaido, including nationally known shops and restaurants. The terminal has become a one-stop solution for enjoying the entire cuisine of Hokkaido.

    The newly opened section

    Snow Miku Skytown is located on the fourth floor of the domestic terminal building and operated by Crypton Future Media. It features a theatre space with a 360-degree video showcasing Hokkaido’s landscape, a museum dedicated to various incarnations of Snow Miku, a retail space selling themed goods including unique items available only at the airport, and a cafe.

  • No 1 Dubai airport eyes retail crown

    No 1 Dubai airport eyes retail crown

    Fresh from capturing the title of busiest international airport from London’s Heathrow, Dubai International Airport has set its sights on becoming the world’s top hub by retail sales this year as a flood of Chinese passengers add to a shopping spree.

  • ‘Luxury water’ to hit China stores amid water-safety fears

    ‘Luxury water’ to hit China stores amid water-safety fears

    Nongfu Spring Co., one of China’s biggest bottled-water suppliers, is planning to launch a “luxury” line of mineral-water products amid growing anxiety in China about water and food safety, according to a Securities Daily report Wednesday.

  • Puregold acquires 9 supermarts north of Metro Manila

    Puregold acquires 9 supermarts north of Metro Manila

    Puregold Price Club Inc. of retail tycoon Lucio Co is expanding its presence in Nueva Ecija and other provinces north of Metro Manila as it gobbles up more supermarkets and commercial properties owned by Nueva Ecija-based retailer NE Inc. Puregold told the local bourse on Wednesday that it acquired nine supermarkets located in Cabanatuan and San Jose, Nueva Ecija; Baliwag, Bulacan; Baler, Aurora and Santiago, Isabela.

  • Delta to serve Starbucks coffee on all flights

    Delta to serve Starbucks coffee on all flights

    Delta Air Lines officially began serving Starbucks Coffee on all its flights worldwide this month as part if its ongoing in-flight enhancements to its food, beverages, seats and entertainment.

    Mike Henny, Delta’s Director of Customer Experience, said with this enhancement to the airline’s core in-flight service product, it hopes to improve the travel experience for customers.

    “We are delighted to provide Starbucks coffee wherever Delta’s customers are traveling,” said Michelle Burns, vice president Branded Solutions, Starbucks.

    Delta initially partnered with Starbucks in 2013 to offer coffee to customers traveling on select cross-country and West Coast Shuttle flights.

    Delta has commissioned artists from around the world to create three larger-than-life art installations made solely out of Starbucks cups.

    The pieces feature famous landmarks and sites of global destinations where Delta and Starbucks fly together: Big Ben in London, Tokyo’s Sensoji Temple in the historic district of Asakusa, and a Carnaval float in São Paulo, Brazil.

    The cup sculptures are on display in Terminal 4 at New York’s-JFK International Airport.

    Starbucks said it expects to serve 68 million cups of coffee on Delta in 2015.

  • YuuZoo to develop social e-commerce network for China’s JW Lottedi malls

    YuuZoo to develop social e-commerce network for China’s JW Lottedi malls

    Singapore’s YuuZoo Corporation on Friday said it has entered into an exclusive partnership with JW Lottedi Mega Malls in China to develop a social e-commerce network for the malls.

    The network specially developed for Mega Malls will sit within YuuZoo’s social e-commerce virtual shopping mall. JW Lottedi is part of Jingwei Group, which is involved in property management, assets appraisal, real estate development and microfinance services.

    The first of the Mega Malls, which are based on a new Korean-style shopping, entertainment and leisure mall concept, will be completed in August this year. A 120,000-square metre complex, it will have some 600 merchants. They will be able to provide their products to 700 million customers through YuuZoo China’s virtual shopping mall through the latter’s tie-up with Great Sports Media, YuuZoo Corporation said.

  • Sussan Group CEO Naomi Milgrom says no more bricks and mortar

    Sussan Group CEO Naomi Milgrom says no more bricks and mortar

    Australian retail needs to reinvent the shopping centre, prepare for more of the world’s biggest retailers setting up here, and bridge the gap between bricks and mortar and the “mindblowing” experience of online, says the boss of Australia’s largest privately held specialty fashion retailer.

    Naomi Milgrom is the owner, chair and chief executive of the Sussan Group, which owns the Sportsgirl, Sussan and Suzanne Grae brands, and is one of Australia’s richest women.

    She said Australian retailers needed swift change as the falling dollar lifts import prices, newly arrived international retailers take market share, and amid gloomy predictions about the future of US shopping centres. With more than 500 stores, Milgrom said she didn’t want to open any more.

  • Sephora thrives in Asia

    Sephora thrives in Asia

    Louis Vuitton Moet Hennessy says Asia, the Middle East and North America delivered excellent performance for its Sephora, DFS business arm in 2014.

    The world’s largest luxury goods retailer and manufacturer said the business, in its books referred to as its Selective Retailing division, achieved record annual growth revenue of eight per cent.

    Profit from the division’s recurring operations reached €882 million in 2014.

    “Sephora had an exceptional year and continued to gain market share. Performance was excellent especially in North America, the Middle East and Asia. Online sales grew significantly, supported by innovative mobile features,” the company said in its full year announcement.

    “The store network expansion continued: the company established a new presence in Indonesia and Australia while several flagship stores, such as the Champs-Elysées and Dubai Mall, have been renovated. New brands enhanced the product offering, bringing a diversity that never ceases to keep Sephora ahead in beauty innovation.”

    LVMH said that “faced with a complex situation in Asia, particularly relating to currency and geopolitical developments,” its airport retailing business DFS continued to focus on optimising its offer and deploying its loyalty program.

    “Its profitability was equally impacted by the expansion and renovation of several airport concessions.”

    Overall growth

    Despite subdued economies in China, Hong Kong and much of Europe, LVMH achieved a revenue of €30.6 billion in 2014, an increase of six per cent over the previous year. Organic revenue growth was five per cent.

    “Revenue in all business groups increased with the exception of Wines & Spirits which continued to be affected by the destocking of distributors in China.”

    The group maintained strong momentum in the US, while Europe demonstrated good resilience despite the economic environment. Asian countries, it said, displayed mixed trends.

    In the fourth quarter, revenue increased by 10 per cent compared to the same period of 2013, with organic growth five per cent.

    Profit from recurring operations reached €5 715 million, resulting in an operating margin of 19 per cent.

    Chairman and CEO Bernard Arnault said the 2014 results confirm the capacity for LVMH to progress despite economic and currency uncertainty.

    He said the company’s achievement reflected a commitment to excellence, a passion for quality and a capacity to innovate.

    “In 2014, all our Maisons demonstrated outstanding flexibility. By adapting their strategies to global changes and by continuing to evolve, they have shown the creativity and entrepreneurship that drive them forward. In an uncertain economic environment, we can rely on the desirability of our brands and the agility of our teams to further strengthen our leadership in the world of high quality products,” Arnault said.

    The luxury retailer said that despite a climate of economic, currency and geopolitical uncertainties, LVMH is well-equipped to continue its growth momentum across all business groups in 2015.

    “The group will maintain a strategy focused on developing its brands by continuing to build on strong innovation and a constant quest for quality in their products and their distribution.

    “Driven by the agility of its teams, the balance of its different businesses and geographic diversity, LVMH enters 2015 with confidence and has, once again, set an objective of increasing its global leadership position in luxury goods,” the company statement concluded.

  • Marketing boost for Thai malls

    Marketing boost for Thai malls

    Thailand’s Mall Group will invest more than 2 billion baht ($US61 million) this year to stimulate customer spending.

    In an interview with the Bangkok Post newspaper, executive VP Chamnarn Maytaprechakul said the company aims to boost sales to 53 billion baht ($1.6 billion) in 2015.

    The Mall Group owns Siam Paragon, the Emporium complex and The Mall, all in Bangkok. Adjacent to the Emporium, two new malls are under construction – EmQuarter and EmSphere, which will open during the next two years.

    Strong sales at Siam Paragon helped the group achieve a six per cent year-on-year sales growth in January, a figure above its monthly average performance in 2014. Group sales grew two per cent last year and the company is targeting six per cent growth this full year.

    Maytaprechakul said Thai consumers are still taking a cautious approach to spending despite the calmer political climate and improved economic outlook.

    “The retail atmosphere so far is similar to the situation during the heavy floods in late 2011. People are not really in the mood to shop even though they have money in their pockets due to the falling oil price,” he said in the interview.

    CEO Phaibul Kanokvatanawan said Siam Paragon’s sales growth was attributable to a resurgence in tourism to Thailand, with foreigners now more comfortable returning to the nation amidst the relative political calm.

    “We hope consumer purchasing power will improve in the second and third quarters of this year after the government starts allocating money for major infrastructure projects,” he said.

  • Burberry teams with Line

    Burberry teams with Line

    Burberry and Line have launched a global partnership beginning with a platform first – the live stream of Burberry’s upcoming Prorsum womenswear show, direct from London.

    Burberry and Line say they will initially be partnering to offer Line users in Japan “unique creative content and real time technology” to take users closer to the luxury British brand.

    It’s the second major retail initiative this week for Japanese-founded Line, following the launch of an online supermarket service in Thailand as the first step in a Southeast Asia-wide grocery store roll-out.

    But the Burberry relationship will not extend to online shopping, rather it is a brand building exercise which in time will expand beyond Japan.

    Burberry chief creative and CEO Christopher Bailey said Burberry has long admired Line for its innovation and creativity.

    “This exciting collaboration will help us share our rich heritage and culture of design by building a very personal relationship with audiences in Japan.”

    Users of Burberry’s Line official account will be able to watch the Burberry Prorsum Autumn/Winter 2015 Womenswear runway show live from London Fashion Week on February 23. Using the mobile live cast functionality Line Live Cast, viewers in Japan will be able to experience the show in real time.

    An exclusive collection of Burberry ‘Cony and Brown’ ‘digital stickers’ will be launched with both characters dressed in iconic Burberry trench coats and cashmere scarves designed for the platform. The stickers will be available exclusively to Line users in Japan from mid-February.

    Line CEO Akira Morikawa said his company was pleased to be recognised as “a powerful and stable platform” by Burberry.

    “This is a huge step for Line as it continues to grow its brand and expand globally. We look forward to working with Burberry to provide users with uniquely enjoyable and revolutionary experiences achieved by connecting an increasingly smartphone-oriented fan base with one-of-a-kind luxury fashion available both in-store and online.”

    Burberry is beginning a new chapter in Japan in 2015. From June, the brand’s licensed products will be replaced with the Burberry global product offering including its British made heritage trench coats and scarves.

    Burberry has 16 stores in Japan, including flagships in Kobe, Ginza Marronnier Dori and Roppongi in Tokyo. Last November it opened a new store in Omotesando, Tokyo.

    Line has expanded its user base globally and now has more than 181 million active monthly users.

    Burberry’s Line official account: LINE ID : @burberry_jp. It is in Japanese only at this stage.