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  • AirAsia Indonesia Under Pressure From Its Airspace Rivals

    AirAsia Indonesia Under Pressure From Its Airspace Rivals

    Low-cost airline AirAsia appears to be facing increasing pressure from its Indonesian rivals Garuda Indonesia and Lion Air. Skift reporting recently claimed that Indonesia’s largest airline, Lion Air, and Garuda Indonesia had allegedly prevented Indonesia’s largest online travel agencies from listing AirAsia’s cheap Indonesian flights. The two sites were Traveloka and Tiket.com. AirAsia responded by removing its flight listings from Traveloka’s website.

    AirAsia Indonesia President Dendy Kurniawan said:

    We observed through social media messages how customers who enquired about the unavailability of AirAsia flights were recommended by Traveloka to book with other airlines instead.

    Subsequently, AirAsia  met with both Traveloka and Tiket.com but didn’t return comment on the meetings. Skift says an internal source claimed that AirAsia discovered that both travel agencies are under pressure from Lion Air and Garuda to drop AirAsia’s Indonesian routes. And, that the agencies risk losing the flights from the two rivals. A Garuda spokesperson denied the claims.

    High Operating Costs Could be Fuelling the Fight

    Speculation points to AirAsia’s rivals hoping to increase fares to combat high fuel costs. But, AirAsia’s lower prices could prevent them from doing so successfully. Industry experts say the airlines rely on online travel agencies, rather than direct bookings, for custom.

    Domestic flight prices in Indonesia have risen by between 40% and 120%, according to Skift and data from the Indonesia National Air Carrier Association. Skift also says that AirAsia flights don’t seem to be appearing on other websites, and Tiket.com. AirAsia remains committed to its low-price promise and encourages customers to book directly.

    Data from Wonderful Indonesia shows AirAsia carried the most passengers in Indonesia in 2017, at 3.8 million. And, AirAsia carried the most foreign tourists into Indonesia in 2017, at 2.9 million.

    A Political Issue?

    The rising cost of airfare is a campaign issue in Indonesia’s upcoming April general election. One Mile at a Time reported in February that state-owned Garuda was cutting domestic flight prices by 20% at the request of Indonesian Democratic president Joko Widodo. Garuda Indonesia’s CEO said at the time:

    This is in line with the aspirations of Indonesians, a number of national industry associations, and the (wishes of) the president of Indonesia, who wants a reduction in flight prices to support economic growth, especially in the tourism sector.

    In addition, Garuda Indonesia has reported losses over recent years. Political pressure is added to state-owned Garuda to turn a profit and remain competitive.

    AirAsia issued a statement in March reaffirming its low prices, adding that prices include 15kg free baggage and the passenger service charge for domestic Indonesian travelers. AirAsia Group’s head of communications, Audrey Progastama Petriny, says:

    While our withdrawal from Traveloka has not significantly impacted our sales, it does affect the traveling public as there are now fewer options to choose from on the online travel agency.

    Also, Traveloka called the withdrawal of AirAsia flights a “setback” for its value proposition to provide the widest range of offerings.

    To date, the figures point to AirAsia’s low-price strategy allowing it to dominate the market in Indonesia. And so far, the pressure from its Indonesian airspace rivals doesn’t appear to be impacting sales. Savvy consumers could be increasingly booking directly. AirAsia says its website is seeing a 50-60 percent increase in traffic.

    That said, just days ago Indonesia raised its price floor on over 1,000 domestic flights from 30% to 35%.  This in a direct move to protect Indonesia’s national airlines from rising fuel and operating costs.

  • AirAsia X Wants To Launch A330neo Flights To Europe

    AirAsia X Wants To Launch A330neo Flights To Europe

    AirAsia X is looking to launch flights to Europe using the Airbus A330neo. Flights could commence as soon as 2019, with the airline keen to reenter the market as quickly as possible.

    AirAsia X previously operated flights to Europe, but suspended these flights back in 2012. Now, it seems that the airline is ready to restart these flights. AirAsia X have 100 A330neo aircraft on order, with deliveries due to start later this year. As well as eyeing European service for these new planes, they may also look to start flying to the US too.

    Europe Again

    When AirAsia X abandoned their European flights in 2012, they said this was to “focus on markets where it can build a leadership position”. It seems that now they are happy with their place in the world, and are ready to start service to Europe once again.

    When it flew to Europe, AirAsia X flew to Paris’ Orly Airport (ORY), London’s Stansted Airport (STN), and London Gatwick Airport (LGW). Given the airline’s low-cost operation, it is likely that AirAsia would look at flying to Stansted Airport again. In September last year, the airport announced that it plans to launch direct services to at least 25 new long-haul destinations in the next five years. This includes services to Los Angeles, Shanghai, Vancouver, and Manila. As such, Flights to Malaysia with AirAsia X could be an attractive route for them.

    The A330neo

    The A330neo, the newest iteration of the family, would be used by AirAsia X for flights to Europe. The neo in its name stands for New Engine Option, as the aircraft are equipped with newer, more fuel-efficient engines.

    There are two models of the A330neo; the A330-800 and the A330-900. While the A330-900 has sold relatively well, the -800 has not sold well at all. In fact, as of January, only eight had been ordered in total, all by the same carrier, Kuwait Airlines.

    AirAsia has ordered a total of 100 A330-900 aircraft, with the most recent order being for 34 at the Farnborough Airshow in 2018. The airline will be the first airline in Asia to operate the A330neo, and deliveries of the aircraft are due to begin in late 2019. The total list price of the order was just short of $30billion.

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  • AirAsia receives highest number of air traffic rights from Mavcom

    AirAsia receives highest number of air traffic rights from Mavcom

    Airasia received the highest number of approvals from the Malaysian Aviation Commission (Mavcom) for Air Traffic Rights (ATR) with 26 allocations, followed by Malindo Air with 15 allocations.

    This was revealed in an update release from Mavcom for the Commissions’ allocation of ATR to Malaysia’s local carriers for the period of Jan 1 to march 31, 2019.

    One hundred percent of Air Traffic Rights (ATR) applications by Malaysia’s local carriers for the period of Jan 1 to March 31, 2019 were approved by MAVCOM, with 53 allocations in total. Of these, 52 ATR applications were approved in full while one application was approved partially.

    As reference, for the year 2018, a total of 205 ATR were issued. AirAsia Group was recorded as the highest recipient with 98 ATR allocated, followed by Malindo Air with 52.

    Of the 53 applications, 32.1 per cent were for domestic routes while 67.9 per cent was for international routes. Mavcom approved ATRs for 17 domestic routes, 13 for routes to Asean destinations, 11 for destinations in China, two for destinations in India, five for destinations in Australasia and five for other Asian destinations.

    Breaking down the numbers further, a total of 26 international ATR were issued for flights originating from Kuala Lumpur International Airport, three for Kota Kinabalu International

    Airport, one each for Penang International Airport and Senai International Airport and five for other airports in Malaysia.

    In addition, 20 ATR that were previously approved by Mavcom were not utilised by the ATR recipient and were returned to the Commission during the period of Jan 1 to March 31, 2019.

    The highest number of unused ATR returned to the Commission was from the AirAsia Group with 13, followed by Malindo Air with five.

    “In allocating ATR, the Commission undertakes a thorough analysis, taking into consideration multiple aspects in order to facilitate orderly growth, competition and consumer choice over the long term as well as the prevention of consumer inconvenience,” Mavcom executive chairman Dr. Nungsari Ahmad Radhi said in a statement.

  • AirAsia, Vistara cash in on crisis-hit Jet Airways slots

    AirAsia, Vistara cash in on crisis-hit Jet Airways slots

    Tata-group owned airlines AirAsia India and Vistara have announced 11 new flights from Mumbai after the airport operator released unused slots belonging to Jet Airways. The slots have been released to the airlines on a temporary basis.

    Private airport operators in Mumbai and Delhi and the Airports Authority of India have held several rounds of discussions with other airlines to fill up the capacity shortage caused due to grounding of Jet Airways fleet. While reduction of flights led to a hike in fares, it affected airports too. Fewer flights means lower revenue by way of landing fees and less passenger footfalls

    Over 70 per cent of the airline’s fleet has been grounded, leading to massive cancellations. Jet has been a dominant carrier in Mumbai and its daily departures are down to 24 from the earlier 140. Delhi airport, too, is finalising the issue of slots belonging to Jet.

    Other private airlines also have been offered slots by Mumbai airport but are yet to announce new flights. Schedule changes depend upon aircraft utilisation and availability of pilots among other things. A source said airlines were advised to operate flights on routes flown by Jet prior to its crisis with a view to maintain capacity on routes.

    On Thursday, Vistara announced launch of five flights between Mumbai and Bengaluru and one new flight from Mumbai to Hyderabad and Kolkata. These would operate from April 16 to July 15. Currently, Vistara flies to Delhi and Amirtsar from Mumbai and its market growth has been stunted due to non-availability of slots.

    Vistara will be reducing frequencies on other routes to operate these additional services from Mumbai.

    AirAsia India announced three additional flights to Bengaluru and a new flight to Kochi from Mumbai, beginning April 15. The airline did not mention until which date these flights would remain in operations.

    “There is precedence for grant of slots on a temporary basis. During SpiceJet crisis, its unused slots were temporarily given to other airlines and IndiGo was the main beneficiary that time,” said aviation expert Ameya Joshi.

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  • AirAsia prepares to fly to Japan starting in July

    AirAsia prepares to fly to Japan starting in July

    Budget carrier AirAsia Philippines is launching its first flights to Japan on July 1 this year. The carrier, a unit of Malaysia’s AirAsia Berhad, said in a statement over the weekend that it would link its Manila hub to Osaka, paving the way for direct flights to Japan.

    “The launch of direct flights between the Philippines and Japan is a milestone occasion, and we’re excited to connect our capital, Manila, with Osaka,” said AirAsia Philippines President and CEO Dexter Comendador.

    “We are also excited to welcome guests from Osaka and its neighboring regions to the Philippines. This international route will contribute to the government’s target of 8.2 million visitors this year,” he added.

    Similar to the launch of other new routes, the budget airline said it would offer promotional fares at P1,990 for a one way ticket.

    For the whole of 2018, AirAsia Philippines carried 6.87 million passengers, a gain of 30 percent.

    Capacity for the year also rose 34 percent as it increased its fleet of Airbus A320s to 22 planes in 2018 versus 17 aircraft the previous year.

    AirAsia Philippines was established in 2012 with a fleet of two A320s operating out of Clark International Airport.

    Since then, it has opened new hubs, including Manila’s Ninoy Aquino International Airport and Mactan Cebu International Airport.

    At present, it flies to 13 international destinations from Manila in the Philippines, including Kuala Lumpur, Kota Kinabalu, Bangkok, Bali, Seoul, Taipei, Kaohsiung, Shanghai, Guangzhou, Shenzhen, Hong Kong, Macau and Ho Chi Minh City.

     

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  • How founder’s distaste for buying drove AirAsia’s growth

    How founder’s distaste for buying drove AirAsia’s growth

    AirAsia, the region’s biggest budget airline, said it prefers to pursue organic growth instead of expansion through acquisitions, partly explaining why it declined to buy Hong Kong’s sole low-cost carrier Hong Kong Express Airways (HK Express). Cathay Pacific Airways, Hong Kong’s flagship premium carrier, this week offered HK$4.93 billion (S$850 million) to buy its budget competitor from the indebted HNA Group. AirAsia looked at the proposal to buy HK Express and its full-service sibling Hong Kong Airlines, declining to acquire either, said founder Tony Fernandes.

    “My philosophy has been organic growth,” Fernandes said in an interview with South China Morning Post during Credit Suisse’s Asia Investment Conference in Hong Kong. “I generally don’t believe in acquisition because it comes with a lot of inherent issues. When you import through acquisition, it comes at a risk, so it’s not my preference.

    Fernandes’ approach illustrates how he turned the Kuala Lumpur-based airline from a near-bankrupt company into Asia’s largest budget carrier in less than two decades, with more than 140 destinations and flying on 320 routes at the lowest unit cost in the global aviation industry.

    Fernandes, who worked for Warner Music Group before striking out on his own, bought AirAsia in December 2001 for a token 1 ringgit, taking on the carrier’s 40 million ringgit (S$15 million at the time) of debt. Within a year, the carrier reported a profit, qualifying for a listing on the Kuala Lumpur Stock Exchange two years later.

    AirAsia’s 2018 revenue rose 9 per cent to 10.6 billion ringgit (US$2.5 billion), while pre-tax profit rose by the same quantum to a record 1.7 billion ringgit. Low-cost, long-haul AirAsia X notched revenue of 4.5 billion ringgit, flat year-on-year, but the 2017’s profit performance turned into a loss of 312 million ringgit.

    The airline and its affiliates flew 73 million passengers last year, a figure that beat even full-service flag carriers in Southeast Asia. AirAsia had made a single acquisition in 18 years, when it bought 49 per cent of Zest Airways for an undisclosed sum to secure a landing slot in the Philippines in 2013. Elsewhere in the region, AirAsia expands its network through joint ventures in seven countries, including Japan, India and Thailand.

    The airline, operating with 21,000 employees with no union representation, wants to steer clear of importing “inherent issues” and excess baggage from taking on another airline, Fernandes said.

    Now AirAsia has a chance to help revive Malaysia Airlines, the very competitor that the low-cost carrier had beaten into the ground. Malaysia’s Premier Mahathir Mohamad broached the idea of either selling or shutting the nation’s flag carrier two weeks ago.

    Malaysia Airlines, now under the ward of the country’s sovereign wealth fund Khazanah Nasional after a 6 billion ringgit capital infusion, “can definitely be turned around,” Fernandes said.

    Still, AirAsia is in no hurry to revive its 2011 share swap plan with the flag carrier, which was vetoed by the government of then-premier Najib Razak.

    “Many people will say that [AirAsia’s] expertise could be used to hurt Malaysia Airlines and benefit AirAsia. There is a genuine interest to help but in this day and age, not everyone will see it that way, ” Fernandes said. “It’s best that we do our own thing, and we’ve got a lot on out plate.”

    Worldwide aviation is booming, where 8.2 billion passengers could take to the sky by 2037, according to a 20-year forecast made in October by the International Air Transport Association (IATA), with the Asia-Pacific region driving the biggest growth.

    Still, not everything is hale and rosy in the region, as intense competition in a price-sensitive travelling weighed on airlines’ bottom lines. Only six of the 20 publicly traded airlines or affiliates in Southeast Asia were in the black, with 19 of them reporting declines in third-quarter profitability compared with a year earlier, according to CAPA Centre for Aviation.

    AirAsia had been approached for help. It has already evaluated and declined buying a stake in Bangkok-based NokAir. AirAsia’s Indonesia unit was also linked to – and denied – the possible purchase of Citilink, the low-cost brand of Indonesia’s flag carrier Garuda.

    “I never say no to any M&A, but it has to be a sexy opportunity to go down that route,” Fernandes said.

    Turning to India, and the troubles associated with Jet Airways, which was saved from near-bankruptcy at the last minute, the Malaysian-owned budget carrier said it was positioning itself for the opportunity to grow if runways slots relinquished come up for sale.

    “India is a prize, but just like with prizes, nothing comes easy. It’s been a lot of hard work,” Fernandes said.

    Expecting runway slots to be freed up, the AirAsia chief added. “We want to [buy] it in the right way. We’re not vultures. There will be a few airlines hoping Jet goes bust and we don’t want anyone to lose their jobs, we want every airline to survive and grow, but if an opportunity arises to take those slots, then for sure.”

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  • AirAsia to fly Manila-Osaka route starting July 2019

    AirAsia to fly Manila-Osaka route starting July 2019

    Budget airline AirAsia announced it will operate flights between Manila and Osaka, Japan for the first time in July 2019.

    In a statement, AirAsia said its daily services for the Manila-Osaka route will begin on July 1.

    AirAsia Philippines president and CEO Dexter Comendador called the launch of the new route a “milestone occasion.”

    “Being able to travel directly and affordably to Osaka is fantastic news for Filipinos and we’re confident this new route will serve as a gateway for guests to connect to other popular destinations in Japan such as Kyoto and Nara,” said Comendador.

    “We are also excited to welcome guests from Osaka and its neighboring regions to the Philippines. This international route will contribute to the government’s target of 8.2 million visitors this year.”

    Along with the launch of this new route, AirAsia also announced an all-in, one-way promo fare starting at P1,990 for its BIG loyaty program members. The airline said bookings for this promo should be made from March 29 to April 7, for travels from July 1 to October 26.

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  • AirAsia to launch Phuket-Phnom Penh direct flights

    AirAsia to launch Phuket-Phnom Penh direct flights

    Thai AirAsia CEO Santisuk Klongchaiya said the airline has devoted great importance to adding routes to its regional flight bases, looking to build a strong network of destinations that provide the opportunity to add even further routes, providing ever greater convenience to travellers who will no longer need to stop over in Bangkok, said a release today (April 1) announcing the new flights.

    “Phuket is a very important strategic flight base for AirAsia that has grown steadily along with the addition of direct flights to CLMV (Cambodia, Laos, Myanmar, Vietnam) cities such as Siem Reap.

    “With the positive response we have received from international travellers, we decided to add Phuket-Phnom Penh, connecting the resort town to Cambodia’s capital. The route should well serve tourists as well as members of the business community of both countries,” Mr Santisuk added.

    The flights will operate on Monday, Tuesday, Friday and Saturday.

    Thai AirAsia operates nine international routes out of Phuket: Phuket-Wuhan, Phuket-Kunming, Phuket-Hong Kong, Phuket-Macau, Phuket-Siem Reap, Phuket-Singapore, Phuket-Kuala Lumpur (Code AK), Phuket-Penang (Code AK) and the latest addition Phuket-Phnom Penh starting June 1.

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  • AirAsia apologises for ‘Get off in Thailand’ advert

    AirAsia apologises for ‘Get off in Thailand’ advert

    AirAsia has apologised after its advertising campaign was labelled “harmful” in Australia. The advert containing the phrase “Get off in Thailand” was posted around the city of Brisbane to promote the airline’s direct route to Bangkok. Collective Shout, a grassroots campaign movement against the objectification of women claimed that the advert was promoting sex tourism in Thailand.

    Thailand has over 123,530 sex workers, according to a 2014 UNAids report.

    Melinda Liszewski, a campaigner at Collective Shout spotted the adverts on a Brisbane bus and posted the image to social media.

    She accused the airline of “promoting sex tourism.”

    A spokeswoman for Air Asia told the BBC: “AirAsia takes community feedback extremely seriously and the airline sincerely apologises for any inconvenience caused from recent concerns raised.

    “AirAsia can confirm the advertising campaign has ended and we instructed our media partners to have the advertising removed as soon as possible today from all locations.”

    One of the adverts was spotted at Brisbane Airport. It has confirmed on social media that its removal “is a priority.”

    Brisbane City councillor Kara Cook branded the campaign an “absolute disgrace” and said “it should never have appeared on our city’s streets.”

    She wrote on Twitter: “Council should be responsible & accountable for the ads on their buses.

    “I wrote to the LNP this morning demanding these buses be taken out of circulation. This shouldn’t have happened.”

    In response to the criticism, Brisbane City Council said that the Advertising Standards Board regulates advertising acceptability. It directed complaints to the board.

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  • AirAsia X Wants To Launch Airbus Flights To Europe

    AirAsia X Wants To Launch Airbus Flights To Europe

    AirAsia X is looking to launch flights to Europe using the Airbus A330neo. Flights could commence as soon as 2019, with the airline keen to reenter the market as quickly as possible.

    AirAsia X previously operated flights to Europe, but suspended these flights back in 2012. Now, it seems that the airline is ready to restart these flights. AirAsia X have 100 A330neo aircraft on order, with deliveries due to start later this year. As well as eyeing European service for these new planes, they may also look to start flying to the US too.

  • Are Indonesian online travel agents dropping AirAsia

    Are Indonesian online travel agents dropping AirAsia

    Following AirAsia’s withdrawal of flights from online travel agent Traveloka, the airline told that it will be placing its focus on enhancing its products and services as well as website and mobile app instead. This comes as online agents are rumoured to be asked by major Indonesia airlines to keep AirAsia’s Indonesia flights out of their platforms. The online agents reported by the travel publication include Traveloka, Tiket.com, Panorama Group, Golden Rama Tours & Travel, and Wita Tour. Traveloka PR director Sufintri Rahayu said that she hopes that AirAsia’s withdrawal is “not a permanent decision” and the company is currently discussing with the airline how to “reach the best outcome for all relevant parties.”

    She added, “We have always done our best to provide an open and fair online platform for all our airline and travel partners, including AirAsia, to sell their services to our customers. We respect and recognise AirAsia’s position as an important regional airline in Southeast Asia. Our faith and goodwill towards AirAsia remain high as ever.”

    Meanwhile, a spokesperson from AirAsia reiterated that it remains “open to dialogue with business partners” but  did not comment further on the alleged bans from various online travel agents. Previously, AirAsia Indonesia president director Dendy Kurniawan called Traveloka out for unexplained disappearance of AirAsia Indonesia flights from Traveloka for the second time in the two weeks. He said that the omission of flights has “hurt” cooperation between AirAsia and Traveloka, adding that Traveloka has “not acted in good faith.”

    Brand impact and sale for AirAsia

    While it remains uncertain how long this saga will last, aviation consultant at CommunicAvia Gerry Soejatman said that it is “unlikely for the withdrawal to impact on AirAsia’s international market”. Even domestically, the impact may not be as high as one would have expected. He explained,

    In Indonesia, AirAsia is perceived to be the airline with the strongest direct selling compared with the others, and its customers are generally quite loyal.

    And while being on online travel agents’ website is a great form of brand recall and point of sale for many travel brands, Construct Digital’s senior internal digital marketer Jan Mascarina suggested tactical campaigns such as awareness activations can help AirAsia elevate their position in Indonesian consumers’ minds. He said, “One way to do this, aside from aggressive media spending, is to maintain a social media presence that speaks local lingos and understands local trends, in order to connect with the very locals they are trying to win business from.”

    In terms of search marketing, AirAsia could consider hijacking competitor keywords. Mascarina said, “AirAsia can bid against searches for competing airlines in the country to keep itself as the first suggestion when users search for airlines.”

    He added with 97% of Indonesian search being powered by Google, this could present a low-hanging fruit for travellers exploring their options. Moreover, AirAsia could also bid against keyword searches “for the very travel site that it now finds itself at odds with, in order to funnel some of the users from these sites into their own website.” Additionally, AirAsia should find ways to engage and grow their current user base through loyalty or referral programs.

    Prantik Mazumdar, managing partner of Happy Marketer, a Merkle Company said if there is one independent airline brand that can fight being dropped from online travel agents’ lists on its own terms, it is Air Asia.

    “AirAsia is a pioneer in data-driven digital marketing and have made huge improvements in the recent past in terms of its mobile-first customer experience to drive bookings and multi-touch customer engagement,” he said.

    To further battle this challenge, AirAsia will need to invest resources in a multi-prong approach to capture more SEM traffic for generic keywords that are usually bid for by online travel agents. It will also need to run location-based dynamic ads to achieve higher relevance and click through rates. An added focus will be needed to improve conversion rates and cost per acquisition through tactical tweaks on landing pages and drive higher bookings through it’s existing customer base by targeting them through personalised offer emails or through custom audience ad messages on social media.

    “AirAsia will also need to now create more local destination related content independently or through syndicates that improve its SEO rankings; experiment with dynamic pricing to improve its average revenue per booking metric and beyond digital, you may also see them innovate through better bundled offerings and new partnerships with hotel chains and new age digital businesses in Indonesia,” he added.

    We have all seen that Tony Fernandes and his team relish a good challenge and I’m sure they will take this head on.

    He added that this could turn out to be a great imperative for AirAsia to further build on it’s own internal full stack marketing capability and reduce it’s reliance on online travel agents.

    Industry players said that one reason for airlines to exert pressure on travel agents may be because they “want to increase fares due to high fuel costs and AirAsia isn’t playing ball.” The article also said that several consumers have take their frustration about rising domestic airfares to an online petition, which has collected near to 400,000 signatures. In an update, it said that the Indonesian National Air Carriers Association and Transportation Ministry have since responded and brought the prices down on some flight routes.

    “Airlines usually sit together to discuss their challenges, but not to set prices, that would be illegal. The Indonesian Competition Commission is looking into those allegations,” Soejatman said.

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  • Airasia will soon start selling flight tickets of other airlines

    Airasia will soon start selling flight tickets of other airlines

    AirAsia’s group CEO Tony Fernandes said the Malaysian low-cost carrier’s official website will soon start selling tickets of other airlines, as it looks to generate a new form of revenue. In a Twitter post, Fernandes said that AirAsia.com will be formed as a new company under the open sourcing firm that helps in building software, Red Hat Inc.

    Fernandes is confident that in time, airasia.com will generate as much gross merchandise volume (GMV) from non-AirAsia flight tickets as it does from selling AirAsia flight tickets. As of now, the GMV is $4 billion, he tweeted.

    GMV indicates total sales dollar value for merchandise sold through the ecommerce platform.

    Moreover, in a series of tweets, Fernandes announced that the hotel sales via the website increased 300 percent last week and is going to grow along with activities.

    He added that AirAsia’s loyalty points will help drive more people, because of their database, to the platform, which claims the strongest platform among ASEAN (Association of Southeast Asian Nations).

    “We have a much more powerful database and better knowledge of our customers than OTA,” he said in a tweet.

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  • AirAsia to launch Mumbai-Kolkata daily flight from Mid-April

    AirAsia to launch Mumbai-Kolkata daily flight from Mid-April

    Low cost carrier, AirAsia India Friday announced the launch of its flight services to Kolkata from the city next month. This would be airline’s second destination from Mumbai after it started operating daily services to Bengaluru from the country’s financial capital.  AirAsia India will now fly connecting Kolkata and Mumbai, with one daily flight, effective April 15, the airline said in a release Friday.

    The introduction of Mumbai-Kolkata route comes close on the heels of AirAsia India adding eighth additional flights to its network of 19 destinations.

    “We recently introduced the first connection between Bengaluru and Mumbai and are now adding a new connection between Mumbai and Kolkata. It’s a key market for AirAsia and this flight will strengthen our operations in East. This new route is a manifestation of our future growth plan in these key and important business markets, said Sunil Bhaskaran, managing director and chief executive officer, AirAsia India.

    AirAsia India, a joint venture between Tata Sons and Malaysian airlines’ group AirAsia, currently operates to 19 domestic destinations with a fleet of 20 Airbus A320 planes. The group made its first entry in the Mumbai market with the launch of AirAsia Berhad services to here from Kuala Lumpur in May 2010.

    However, in 2012 it withdrew the route citing high airport charges. But came back again with its subsidiary Indonesian AirAsia X in May 2017, which was again discontinued in April last year.

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  • AirAsia’s Tony Fernandes quits Facebook, citing social media ‘hate’

    AirAsia’s Tony Fernandes quits Facebook, citing social media ‘hate’

    AirAsia Group chief executive officer Tony Fernandes closed his Facebook account and said he may shut his Twitter page, citing “hate” being transmitted on the networks after the live-streaming of the terror attack on two mosques in New Zealand.

    “The amount of hate that goes on in social media sometimes outweighs the good,” Mr Fernandes said in a Twitter post on Sunday (March 17).

    “But on Twitter, I think the battle for me goes on.”

    Mr Fernandes said his Facebook account had 670,000 followers. He said in a Twitter post on Saturday that while he is “a big fan” of social media, he had to think hard about whether to remain on Facebook after Friday’s mass shooting that claimed 50 lives in New Zealand’s second-largest city of Christchurch.

    Mr Fernandes has about 1.29 million followers on Twitter and has tweeted more than 20,200 times since joining in 2008, commenting often on the performance of his companies and sports teams.

    He is the co-owner of English football club Queens Park Rangers. AirAsia is one of the region’s biggest discount carriers.

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  • AirAsia launches cheap fares to Bali, a thriving tourism destination for many Australians’

    AirAsia launches cheap fares to Bali, a thriving tourism destination for many Australians’

    AirAsia is offering cheap one-way fares to a tropical Indonesian island, which has been tipped to take the top spot as the favourite destination for Australians. The budget airline announced its new four-time weekly flights between Perth and Lombok, east of Bali this week.

    As part of the announcement, AirAsia is offering one-way flights to Lombok from just $99. AirAsia has launched cheap one-way fares to Indonesia’s newest holiday hotspot Lombok, which has been tipped to take the top spot a favourite destination for Australians

    The budget airline announced its new four-time weekly flights between Perth and Lombok, east of Bali this week Jetsetters can snag the cheap flights until March 24, to travel between June 9 and October 26.

    Australian sun-seekers are expected to flock to the new destination, which has been described as ‘the new Bali’.

    Lombok, east of Bali, has gearing up to become the next tourism hotspot with promises of endless blissful beaches.