Tag: airasia

  • AirAsia to launch new flights from Bagdogra

    AirAsia to launch new flights from Bagdogra

    AirAsia India will launch two new daily flights from Bagdogra – one linking Calcutta in the morning and the other connecting Delhi in the evening – from May.

    “AirAsia India will launch a flight to Delhi in the evening from May 1 and a service to Calcutta in mornings from May 11. The flights would largely help passengers who intend to reach here from Calcutta in the morning and reach Delhi late in the evening,” said Rakesh Sahay, the Bagdogra airport director.

    The new flights were announced after the Instrumental Landing System (ILS) was commissioned at Bagdogra on March 29.

    The authorities have also started bringing in additional CISF personnel to ensure that the airport functions for 16 hours a day, that is from 6am to 10pm.

    As of now, the last flight leaves Bagdogra at 6.25pm and it is bound for Delhi. The new flight by AirAsia India will leave Delhi at 4pm and reach Bagdogra at 6.15pm. In the return direction, it will take off at 6.45pm and land at Delhi at 9.20pm.

    The first flight from Calcutta lands at 11.45am and the first service to the Bengal capital takes off at 12.30pm.

  • AirAsia adds flights and extends fixed fare period for GE14

    AirAsia adds flights and extends fixed fare period for GE14

    AirAsia will be adding capacity on selected domestic routes due to increased demand for flights during the polling period.

    “To accommodate this demand, the original May 8-10, 2018 travel period for our fixed fares will also be extended to include May 7, 2018,” the low-cost carrier said in a statement Thursday.

    From May 7-10, AirAsia will operate 120 additional flights, including 20 utilising 377-seat Airbus A330 aircraft.

    One-way fares during this period remain fixed at RM99* for routes within Peninsular Malaysia, RM129* for routes between Peninsular Malaysia and Sarawak, and RM199* for routes between Peninsular Malaysia and Sabah, for new bookings only and subject to availability.

  • AirAsia Offers Big Discounts On Flight Tickets

    AirAsia Offers Big Discounts On Flight Tickets

    AirAsia is offering up to 60 per cent discount on base fares of all international flight tickets under a promotional sale offer. An additional discount of up to 20 per cent is available on picking a seat during the flight booking. Bookings for the AirAsia’s discount offer are open till April 22, 2018, according to the AirAsia India’s website-airasia.com. The travel period of AirAsia India’s offer ends on October 31. However, for premium flatbed flights, the carrier is offering only 20 per cent discount on fares.

    Steps to avail AirAsia’s discount offer, according to its website:

    1. In order to avail the offer, pick preferred flight departure and arrival

    2. Select the dates stated in the promo travel period

    3. Choose the preferred flight

    4. Enjoy flat 60 per cent off base fare or 20 per cent on premium flatbed

    5. Pick a seat and enjoy additional 20 per cent discount (This is not applicable for premium flatbed flights)

    Terms and conditions of AirAsia’s discount offer, according to its website1. Advance booking is required in order to avail this discount offer.

    2. Fares are not available during peak period, mentioned the airline on the official website.

    3. The discounted tickets are available only on selected fare classes.

    4. The promotion is applicable for base fares only and shall not include ‘value pack and ‘premium flex’ bundled category and DJ carrier code flights.

    In another offer, AirAsia India is offering up to 20 per cent discount on base fares of all domestic flight tickets.

  • AirAsia starts Clark–Cebu flights on May 11

    AirAsia starts Clark–Cebu flights on May 11

    AirAsia continues to expand its domestic network in Clark Airport in Pampanga with new flights between Clark and Cebu starting May 11, 2018. AirAsia Philippines CEO Captain Dexter Comendador said their commitment is to make air travel more affordable, convenient and accessible to travelers especially outside Metro Manila with “superb service and signature low fares.”

    “We are thrilled to be painting Clark and Cebu skies red with introductory fares now up for grabs from as low as P17 only!” To celebrate AirAsia’s newest flight, “all-in promo fares for Clark to Davao are now available from as low as P17.00, one-way fare only, until 22 April 2018 at www.airasia.com for travel period between 11 May 2018 and 26 October 2018,” he said. At a recent Philippine Economic Briefing 2018, the Philippine government has envisioned the New Clark City to be a hub of agro-industrial activities, cutting-edge technology and logistics companies and government centers with world-class sports facilities. Alongside this development, Clark International Airport (CIA) will have a new terminal building to accommodate a projected 8 million passengers per year and a new railway system connecting to Manila and neighboring provinces.

    The expansion of CIA according to government transport authorities will help decongest Ninoy Aquino International Airport (NAIA) in Manila. The expansion project for the Clark airport broke ground last December. “AirAsia is here to support the government’s flagship projects to boost tourism and trade. We aim to better connect Clark to secondary cities within the Philippines like Iloilo, Davao, Tacloban and Cebu followed by inter-Asean connectivity where the AirAsia Group has massive network covering over 120 destinations in the whole of Asean, in greater Asia, Australia, United States and beyond,” Comendador added. Aside from Clark-Cebu route, AirAsia also offers several flights to and from Clark, Iloilo, Davao, and Puerto Princesa.

    AirAsia launched its first commercial flights from Clark with only two planes in March 2012 before transferring its hub to Metro Manila following a strategic partnership with a local carrier in 2013. AirAsia has since been operating on a much larger scale with a fleet of 20 aircraft from Metro Manila and has expanded its domestic and international network with flights from hubs in Manila, Cebu, Clark and Kalibo.

  • AirAsia X won’t buy “too expensive” Airbus A350

    AirAsia X won’t buy “too expensive” Airbus A350

    AirAsia X group co-chief executive Tony Fernandes has thrown the carrier’s order for 10 Airbus A350-900s into doubt.

    Speaking in a Facebook video he says, “The A350 is not an aircraft we will buy. Too expensive. Fares would go up.”

    AirAsia X is understood to have been eyeing an order for additional A350s or Boeing 787s to complement its fleet of A330-300s, and 66 on-order A330-900s.

    Its 10 A350-900s on order are scheduled to start delivering in 2019, Flight Fleets Analyzer shows.

    In the same video, however, Fernandes also appeared to throw cold water on a return to flying to London, saying that there were “no plans” to resume services to the UK capital.

    His comments appear to contradict comments from carrier’s head of network and regulatory Venggatarao Niadu, who recently indicated that the carrier would look to expand its network to Europe and the United States “in about 2019”.

    AirAsia X previously flew from Kuala Lumpur to London and Paris using A340s, but those routes were dropped in 2012.

    Airbus indicates that an A350-900 costs around $317 million at list prices.

  • AirAsia opens Cebu-Shenzhen route on May 9

    AirAsia opens Cebu-Shenzhen route on May 9

    Budget carrier Philippines AirAsia is enhancing its route with the introduction of a new one from Cebu to Shenzhen, China.

    Starting on May 9, AirAsia will fly daily directly between Cebu and Shenzhen, making that city its first Chinese destination out of the Queen City of the South.

    “The addition of our first China route from the Cebu hub enables us to further strengthen our network outside Metro Manila and open up new and exciting places to visit this summer,” Philippines AirAsia CEO Dexter Comendador said last Sunday.

    Shenzhen is located in the Pearl River Delta metropolitan area and is one of the major economic hubs of China.

    Known as “China’s Silicon Valley,” Shenzhen is home to some of the top start-up and tech businesses in the world, including the headquarters of popular global companies such as Huawei, BYD and ZTE.

    “Cebuano travelers would be delighted to experience Shenzhen’s modern metropolis and marvel at how the southern city that links Hong Kong to mainland China built the world’s largest electric bus fleet, massive malls, contemporary buildings and amusement parks,” Comendador said.

    AirAsia is strengthening its operations outside Metro Manila due to capacity constraints in the Ninoy Aquino International Airport.

    It has a fleet of 17 planes as of end-December. For 2018 it is expected to take delivery of five more jets, bringing its fleet to 22 planes by end-2018.

  • AirAsia X Malaysia gets third IATA op safety audit

    AirAsia X Malaysia gets third IATA op safety audit

    AirAsia X Malaysia has received its third biennial IATA Operational Safety Audit (IOSA) registration. AirAsia X, which is the long-haul, low-cost affiliate carrier of the AirAsia.IOSA is an internationally recognised and accepted evaluation system designed to assess an airline’s operational management and control systems, and is regarded by the industry as the global benchmark for safety management.

    To qualify for the registration, AirAsia X Malaysia had to successfully complete an operational safety audit covering eight areas of operations: organisation and management system, flight operations, operational control and flight dispatch, aircraft engineering and maintenance, cabin operations, ground handling operations, cargo operations and security management.

    AirAsia X Malaysia CEO Benyamin Ismail said this third IOSA registration testified of its continuous commitment to maintaining the highest safety standards across its operations.

    “It was made possible by our dedicated Allstars who work tirelessly to ensure we comply with the most stringent safety standards in the industry. Safety is at the heart of everything we do and we will strive to not only meet regulatory requirements at all times but to surpass them,” he said.

    AirAsia X Malaysia joined the IOSA Registry on April 16, 2015, becoming the second airline in Malaysia to successfully pass the internationally recognised operational safety audit.

  • AirAsia India expands its flight operations in India

    AirAsia India expands its flight operations in India

    Earlier last week, a top official of AirAsia India reported that the carrier has charted out expansion plans to connect more tier-II and III cities and set a target to commence flights to overseas destinations by January 2019. This statement followed the induction of AirAsia’s 16th aircraft and the addition of Nagpur and Indore to its list of destinations.

    According to AirAsia India, Managing Director and CEO, Amar Abrol, the airliner has planned to commence overseas operation by January 2019 once it has 20 or more planes. “Our strategy is that once we get to 20 planes (operating in domestic operations) we will start flying international. Mostly, it will be to South East Asian countries,” he told.

    A spokesperson of AirAsia told that the expansion plans were adopted to survive the competitive aviation market. He stated, “One has to evolve in a competitive market to stay relevant. Many of our flyers are first time flyers and we plan to tap this and make it a sustainable relationship. To do so, we have to connect more destinations that were still untapped by our flights and more importantly expand our operations overseas. Even though there is existing competition but the demand is there.”

    Amar Abrol stated that the plan is to connect more and more tier II and III cities in India, wherever A320 can go and also start flying international after crossing 20 aircraft. Elaborating, he said, the company would serve those markets which were already connected by the airliner’s group entities—AirAsia Malaysia, AirAsia Indonesia, AirAsia Thailand. “We will be flying mostly to Malaysia, Indonesia, and neighbouring SAARC countries as well. Bangladesh, Nepal and so on and so forth,” he said.

    Closely following the announcement of expansion, AirAsia India expanded its fleet size to 18 planes with the induction of a new Airbus A320, which will help it add new routes and enhance the frequency between Kolkata and Bagdogra.

    The 18th A320 aircraft will be stationed in Kolkata, which is the third base for the Tata Sons-AirAsia invested domestic carrier. Bengaluru and New Delhi are the two other bases of AirAsia India besides Kolkata, which serves as the gateway to its North-East operations. The induction of 18th plane in the fleet, AirAsia India will mark the launch of new daily flight services from Kolkata to Visakhapatnam, Imphal, Guwahati, Pune, and Bagdogra, starting May 11.

    Bookings for all the new routes opened from early morning today. The airline said that it is offering promotional fares as low as INR 1,699 for flights connecting Kolkata to Visakhapatnam, Imphal, Guwahati and INR 3,499 for the Kolkata-Pune services. This is seen as one of the many steps towards realising the carrier’s expansion goals.

  • AirAsia to mentor start-ups as they develop products for travel sector

    AirAsia to mentor start-ups as they develop products for travel sector

    AirAsia is partnering with Plug and Play Tech Center, a global startup innovation platform headquartered in Silicon Valley. AirAsia will work as an anchor partner of Plug and Play’s Travel and Hospitality programme to mentor new businesses and collaborate with emerging technologies.

    This will allow AirAsia to identify, observe and support relevant startups as they develop new products and technologies for the travel sector. AirAsia deputy group CEO (Digital, Transformation and Corporate Services) Aireen Omar said, “This partnership – the first of many to keep a finger on the pulse of innovation – will allow us to identify leading edge technologies that will help maintain our leadership in cost and customer experience and transform AirAsia from an airline into a global digital company.”

    Plug and Play Founder and CEO Saeed Amidi said, “We are here to help AirAsia engage with the most promising startups in the industry and bring new ideas into their business. Their expertise will be a great addition to our ecosystem and we welcome them to Silicon Valley.”

    AirAsia has also invested heavily in digital services as it embarks on a transformation process to become a truly digital airline, including BigPay financial services app, ROKKI inflight entertainment and connectivity, AirAsia BIG Loyalty programme and RedBox logistics.

  • AirAsia to expand services from Kolkata

    AirAsia to expand services from Kolkata

    AirAsia is rolling out tickets for a price of Rs 1,699. This offer comes as AirAsia India introduces new routes from Kolkata to Guwahati, Imphal, Pune and Visakhapatnam. The offer is available till April 15, 2018 and the travel period that starts on May 11, 2018 ends on May 30, 2018. Advance bookings are required to avail this offer.

    While the fares for rest of the routes begin from Rs 1,699, the ticket price to and from Kolkata and Pune is a little steep at Rs 3,499.

    The offer can be availed only through online bookings. The website also mentioned that seats are limited and might not be available for all the flights. Payments through credit, debit or charge cards would be subjected to a non-refundable processing fee.

    AirAsia India recently expanded its fleet to 18 planes with the induction of a new Airbus A320. This has been instrumental in adding the new routes for the airline and enhancing the frequency between Kolkata and Bagdogra.

    The 18th A320 aircraft has been stationed in Kolkata, the third base for the airline, as mentioned by AirAsia India in a release. The other two bases are Bengaluru and New Delhi.

    “We are happy to be expanding our presence in Kolkata with these new routes connecting tier-II/III cities. This year continues to be exciting for us and we look forward to enabling many more people to experience affordable air travel,” AirAsia India managing director and chief executive Amar Abrol said.

    The Bengaluru-based airline, which will be completing four years of operations in June this year, flies to 19 destinations covering Kochi, Goa, Jaipur, Chandigarh, Pune, Guwahati, Imphal, Visakhapatnam, Hyderabad, Srinagar, Bagdogra, Ranchi, Bhubaneswar, Nagpur, Indore and Chennai from three bases.

  • Davao chocolate boards AirAsia’s in-flight meals

    Davao chocolate boards AirAsia’s in-flight meals

    Davao City’s renowned chocolate brand will give flavor to a new AirAsia Philippines in-flight meal – an addition to the carrier’s Asian menu.

    On Thursday, April 5, AirAsia Philippines revealed its roasted dalandan chicken with pimiento sauce. While considered a main course, one of the meal’s ingredients is chocolate produced by Malagos Agri-Ventures Corporation.

    “This will put us into the spotlight, and hopefully more and more potential partners would be looking at us,” said Rex Victor Puentespina, sales and marketing head of the firm behind the Malagos Chocolate brand.

    AirAsia Philippines, which tapped Bacolod master chef JP Anglo for the concept, will carry the meal in all of its domestic and international flights beginning April 12.

    Dexter Comendador, the carrier’s chief executive officer, said they added the meal to their in-flight Santan menu to bring in social entrepreneurs “who all value a strong, innovative service culture.”

    The Puentespina family’s firm was recognized in Paris last year for its cacao beans. While the samples they sent to the International Cocoa Awards did not make it to the top 18, it was still a feat for the family who ventured into cacao farming more than a decade ago.

    It also recently hammered a deal with Krispy Kreme for a doughnut product in the region.

    The carrier also announced on Thursday its move to sell handwoven products made by social entrepreneurs from Manila, Davao, and Cebu “on all AirAsia flights across 180 destinations.”

    These include handwoven items by ANTHILL, which sources its items from direct partners in indigenous communities in the Philippines.

  • AirAsia to change flight schedule due to Boracay closure

    AirAsia to change flight schedule due to Boracay closure

    AirAsia will change its flight schedule in line with the Philippines’ government order to close Boracay island for rehabilitation from April 26 to Oct 26, 2018.

    During the six-month period, AirAsia will make the following changes to its scheduled Caticlan (MPH) and Kalibo (KLO) flights.

    To not disrupt their guests’ holiday plans, AirAsia will mount additional flights to popular leisure destinations Palawan, Bohol, Cebu, and Davao in the Philippines.

    Guests who are affected by the changes and hold flight bookings from 26 April to 26 Oct, 2018 will be notified via email and SMS.

    “AirAsia strongly urges all guests to keep their email address and mobile number (with country code prefix) updated in their AirAsia member profile to ensure we can reach them for timely assistance,” said the low-cost airline in a statement on Thursday.

    For immediate assistance and additional information, customers can reach AirAsia via their contact channels listed on support.airasia.com.

    Listed below are the guides provided to assist customers.

    Affected guests will be able to choose one from the following service recovery options:

    a.     Change destination: Option to be accommodated on any domestic flights operated by AirAsia Philippines (carrier code Z2) within 30 days of the original travel date at no extra cost, subject to seat availability and government mandated taxes. Fare difference shall apply for international flights and changes to travel date beyond 30 calendar days; or

    b.     Move flight date: Change to a new travel date on the same route without additional cost, subject to seat availability; or

    c.     Credit account: Retain the value of fare in your AirAsia BIG Loyalty account for future travel with AirAsia. The online credit  account is valid for booking within 180 calendar days from the date of issue; or

    d.     Full refund: Obtain a full refund to your original payment method for the amount equivalent to your booking.

    Guests who wish to opt for move flight date, change destination or credit account are urged to fill in an e-Form available on support.airasia.com:

    1.     Click on the Email Us tab on the right panel

    2.     Select Enquiry/Request under Type of Feedback

    3.     Select Booking under Sub Category 1

    4.     Select Boracay Closure for Sub Category 2

    5.     Type in your option under Subject: “Boracay – Move Flight” OR ”Boracay – Change Destination” OR “Boracay – Credit Account”

    6.     Complete the remaining form fields and click Submit to proceed

    a.     For move flight, please provide new flight details (date and time) and passenger name(s)

    b.     For change of destination, please provide new destination, flight details (date and time) and passenger(s)

    c.     For credit account, please provide your AirAsia BIG Loyalty member ID

    Guests wanting a full refund must fill in an e-Form available on support.airasia.com:

    1.     Click on the Email Us tab on the right panel

    2.     Select Refund under Type of Feedback

    3.     Select Flight Cancellation under Sub Category 1

    4.     Type in Subject field: “Boracay – Refund”

    5.     Complete the remaining form fields and click Submit to proceed

  • AirAsia extends it’s network from Penang

    AirAsia extends it’s network from Penang

    AirAsia confirmed Wednesday it will fly a direct service from Penang to Hanoi, Vietnam and Phuket, Thailand, effective 1 July.

    Operated exclusively by AirAsia Berhad (AK), the direct flights to Hanoi and Phuket mark the airline’s ninth and 10 route from Penang Island in northern Malaysia.

    Flights from Penang to Hanoi will operate four times weekly, while flights to Phuket will operate daily.

    At present only Flirefly, Malaysia Airlines’ subsidiary, flies the Penang-Phuket route offering four weekly services using a 70-seat ATR-72 aircraft.

    AirAsia Malaysia head of commercial, Spencer Lee said: “Penang is undoubtedly one of Malaysia’s pride with its World Heritage status, internationally acclaimed cuisines, vibrant cultures and beautiful architecture. More importantly, its strategic location at the crossroads in the region has helped boost the growing inbound and outbound travel demand that saw 7 million tourist arrivals via air travel last year.

    To celebrate the two new direct routes, all-in-fares from RM99* from Penang to Hanoi and RM79* one-way from Penang to Phuket are available for booking effective yesterday to 15 April for the travel between 1 July and 28 October.

    Passengers can also save more when they book with BigPay, Asia’s money app. It offers money savings of up to RM32** on airasia.com. Moreover, guests get to pay the real exchange rate with no fees when they spend abroad, and earn BIG points along the way.

    Aside from the latest Asean routes, AirAsia also flies directl from Penang to Kuala Lumpur (102 times weekly each way), Johor Bahru (31 times weekly), Kota Kinabalu (11 times weekly), Kuching, (10 times weekly one way), Langkawi (21 times weekly), Ho Chi Minh City (daily), Singapore (28 times weekly), Medan (28 times weekly), Surabaya (five times weekly) and Jakarta (14 times weekly) via AirAsia Indonesia (flight code QZ) and Bangkok (14 times weekly) via AirAsia Thailand (flight code FD).

  • AirAsia Malaysia has flexible policies to empower its women workforce

    AirAsia Malaysia has flexible policies to empower its women workforce

    Over half of Spencer Lee’s team are women, and the head of the commercial department at AirAsia Malaysia continues to be amazed by all of them, their drive and their prowess for critical thinking.

    “Women are analytical, dynamic and rational individuals. Besides being great planners, they are calmer and never take no for an answer. This positive drive has enabled AirAsia to produce great results in the aviation turf,” Lee says.

    “I’m surrounded by women in the office. Some say I need a bodyguard to protect me from these confident and empowered women,” Lee adds in jest, during an interview at AirAsia’s RedQ in Sepang, Selangor.

    “A large percentage of women in our department hold managerial positions, too. They head sections such as marketing, sales, social media and route revenue,” says Lee, who has been with AirAsia for 13 years.

    Women are analytical, calm and confident in the workplace.

    Though Lee surrounds himself with strong women, he is never threatened or intimidated by their capabilities. On the contrary, he says he has never been gender specific about selecting team players. Instead, he focuses on their individual skills.

    “Employment comes down to having the drive, right skills set and commitment towards the job. No matter how smart a person is, that means nothing without the right attitude. At AirAsia’s commercial department, we source talents who are driven and passionate,” Lee explains.

    Lee says he’s aware that many of his colleagues are juggling various roles, especially mothers with young kids or those caring for elderly parents. “It’s important for leaders to emphasise and understand their subordinate’s concerns.”

    He adds, “We live in a world where everyone is digitally connected. At times, mothers in my team work from home when caring for a child who is unwell. The key is flexibility and understanding,” says Lee, who believes in adopting versatile work policies.

    AirAsia recently set up a daycare centre for kids between one and six years old, to make working more conducive for mothers. There’s also a launderette, a cafeteria and a clinic for their benefit.

    Lee says any company will attract the right female talent if it has the right policies and work environment.

    “At AirAsia, we have an amazing team comprising of mothers who juggle work and family. They are engineers, pilots and ramp agents (people who load and unload baggage and cargo). It is important to create a good ecosystem with facilities that empower women.”

    Lee says he’s never had a major hiccup among his female colleagues. The secret is to respect everyone and work as a family.

    “We take our work seriously and strive to give it our best. The job can be challenging but we embrace the work culture. Occasionally we have a get-together after work. It keeps the team stronger and united regardless of gender, colour or creed.”

  • ​AirAsia X seeks to move operations to secondary airports

    ​AirAsia X seeks to move operations to secondary airports

    By moving to secondary airports, airlines can save on expensive landing fees and slot fees while potentially receiving subsidies and creating an overall easier travel experience for their passengers. Passengers can still benefit though, as most secondary airports are just on the outskirts of large cities.

    AirAsia X Chief Executive Benyamin Ismail told FlightGlobal that the airline is expecting to save “around 40-50% in cost savings” by moving to smaller airports.

    Currently, the airline has only solidified one move to a smaller airport after they announced that they would be shifting their operations from Melbourne’s Tullamarine airport to Avalon later this year.

    The airline has also stated that it is evaluating whether or not they will move to Nagoya Airport, a smaller airport compared to Nagoya’s Chubu International Airport, as well as Toowoomba Wellcamp airport, 81 miles west of Brisbane.

    With a growing wide-body fleet, seven Airbus A330s being added this year, and its order for an additional 66 A330neos and 10 A350-900s, the airline has also been eyeing expanding their operations to smaller airports in India, China, and the United States.

    While the announcement of moving to smaller airports is new, the practice of “budget airports” has been a key principle for Air Asia, Air Asia X’s sister company, for quite some time now.

    According to Tony Fernandes, Air Asia’s CEO, the airline doesn’t “need [all of the] facilities, and new cities should build facilities to attract low cost airlines. We don’t need aerobridges, we don’t need expensive facilities. Our passengers want to go in and out as cheaply and quickly as possible.”

    The business model for “budget airports” allows low operating and building costs for the airports which in turn allows low-cost carriers to offer even cheaper tickets to their passengers.