Tag: asia

  • AXA Names Asia Chief Strategy and Customer Officer

    AXA Names Asia Chief Strategy and Customer Officer

    AXA appoints a chief strategy and customer officer for Asian markets to place an even greater emphasis on the region including a doubling down on mainland China.

    AXA appoints Dongjun Choi in his newly expanded role in addition to the strategic development office. Choi will be responsible for finance and operations & technology alongside health and distribution, reporting to Gordon Watson, CEO of AXA Asia.

    Choi has over 20 years of experience in the insurance and financial sector. Prior to joining AXA, he was a managing director with Barclays U.K.’s Strategic Analytics Centre of Excellence responsible for optimizing the bank’s commercial performance. Previously, he had also worked for Cigna, Standard Chartered and McKinsey & Company.

    Choi brings vital expertise to this important function within AXA’s Asian Markets business as we focus on our strategic pillars ­– an enhanced health business, expanded distribution, building our brand and doubling down on mainland China, said Watson, commenting on the new hire.

  • Foodpanda launches 15-minute grocery-delivery service

    Foodpanda launches 15-minute grocery-delivery service

    Singapore food-delivery service Foodpanda has officially rolled-out its instant grocery delivery service, Pandamart, in Hong Kong after a trial commencing last November.

    Partnering with 1000 retailers and selling more than 14,000 items, Foodpanda has expanded its service from restaurant take-outs to the delivery of groceries and daily necessities such as beauty and baby-care products. Local partners include Li & Fung’s convenience chain Circle K, snack store Okashi Land, Heroes Beer and kitchenware store I Love Kitchen. So far, snacks and alcohol are the most popular categories, comprising two-thirds of all orders. During its promotional launch, delivery is complimentary with a certain minimum spend.

    During testing, Pandamart was been able to deliver within 25 minutes of orders and the service aims to maintain an average delivery time of 15 minutes. During Chinese New Year, which coincided with the coronavirus lockdown, takeaway orders on Foodpanda tripled and the number of new visitors to the platform doubled week on week.

    Jeremy Wong, head of Pandamart Hong Kong, said the company hopes to expand its partnerships to 3000 retailers including supermarkets and to increase product selection to 550,000 items by the end of the year. In an interview with Unwire.HK, Wong said launching Pandamart was not for profit margin, but as “a new business direction and utilizing our existing fleet of drivers to meet more of customer’s demands”.

    Currently, Foodpanda has 4000 drivers and aims to double its fleet size and increase the number of partner restaurants room 7000 currently to 12,000 this year.

    Foodpanda has also announced that for the next month it will help partner restaurants by offering free-delivery discounts in the city to encourage more customers to buy via the app, and compensate for some of the lost walk-ins to restaurants.

    “Over 76 percent of people in Hong Kong are forecast to have used online delivery within 2020. We would like all of them to try Foodpanda for either groceries or food delivery,” said Arun Makhija, CEO of Foodpanda Hong Kong.

    At the same time, Foodpanda has joined Deliveroo in offering a relief fund of HK$25 million, allowing partners to delay commission payments for up to three months to ease their cash flow. Local small-scale restaurants will be given first priority with assistive support from Foodpanda.

  • Warner Bros eyeing Indian malls for entertainment spaces

    Warner Bros eyeing Indian malls for entertainment spaces

    US entertainment giant Warner Bros is negotiating to establish family entertainment centers in Indian malls.

    The firm has already been seeking 20,000–30,000sqft of mall real estate for some time now in the hopes of setting up branded spaces to show off its popular brands such as DC and Harry Potter.

    Observers of the proposed move have speculated that the business will use the centers to assess the Indian market for its entertainment brand, considering the success of its expansive Warner Bros World indoor theme park in Abu Dhabi.

    Warner Bros has not released a public statement about its Indian expansion plans.

  • Global franchise operators eye Thai growth

    Global franchise operators eye Thai growth

    Franchise brands from the US, France and China are eyeing opportunities in Thailand which has become a strong drawcard for offshore companies, according to consultants.

    Southeast Asian specialist VF Franchise Consulting is holding a franchise-business matching event in Bangkok next week, with local partner Gnosis which has drawn businesses keen to establish a presence in Thailand.

    Among the companies participating who are seeking local partners are retailers Ace Hardware, Delifrance and Little Caesars. Others include technology-focused language education company Qooco and Scholastic World of English.

    “Thailand continues to be of strong interest from our clients,” said Sean T Ngo, CEO of VF Franchise Consulting. “Whether it is food and beverage, education, retail, fashion or services, all of these sectors are attractive in the Thai market.”

    Ngo says the key to succeeding in Thailand’s ultra-competitive market is offering clear and sustainable value and differentiation.

    “We believe the brands that we are taking to Thailand fit that extremely well as they are all leaders in their respective franchise segments.”

    On February 25 in Bangkok, some of the franchisor executives from the brands will meet one-on-one with invited franchisees and investors.

    US-based Little Caesars Pizza is the world’s third-largest pizza franchise and now operates in 26 countries, including Singapore and the Philippines.

    Delifrance is the world’s largest French bakery and cafe chain and has more than 400 stores serving millions of customers in 15 countries across the globe.

    Ace Hardware is the largest home-improvement franchise in the world with more than 5300 stores worldwide, including more than 200 stores in the Philippines and nearly 200 stores in Indonesia.

  • E-commerce battleground turns to ‘easy returns’

    E-commerce battleground turns to ‘easy returns’

    South Korea’s e-commerce industry, which has long emphasized “fast delivery,” is expanding its services, with competition now turning to offerZ “easy returns”.

    South Korea’s major shopping portal 11st said Monday that it has introduced a service to offset return costs caused by customers exchanging products, in which an insurance company pays for shipping when consumers return a product.

    When customers wish to return products with return insurance with 11st designated delivery service, they will not have to pay the delivery charge.

    However, if a customer returns a free-delivery item, the purchaser must pay for the initial shipping costs incurred by the seller.

    11st introduced services to flagship product lines such as fashion and accessory goods, which are often difficult to purchase online due to the cost of return shipping resulting from color and size exchanges.

    Shipping costs not only contribute to consumer hesitation about making a purchase but also make them hesitate as they might want to exchange a product for another size or color.

    However, with the delivery charges covered, one can shop worry-free.

    According to a report released last year by market-research firm Consumer Insight and Hanyang University’s Retail Research Center, “exchange/return/refund convenience” topped the list with 35.1 percent according to a survey of six aspects of delivery satisfaction.

    Rapid/accuracy, with 16.4 percent, was second.

    The result can be interpreted that consumers consider being able to return goods more important than the speed at which they are originally delivered.

    Coupang Corp, South Korea’s No 1 e-commerce company, is also offering free delivery and free return services to Rocket Wow members.

    In the case of size-sensitive fashion products, the company offers exchanges free of charge for 30 days for rocket delivery products that are purchased directly even if the purchaser is not a member.

    Prior to e-commerce channels, the home shopping industry focused on growth based on “free returns” as its sales strategy.

    “On the part of consumers, fewer hassles or costs caused by returning products are eliminated, and on the part of sellers, more sales can be expected if more frequent purchases occur,” said a source in the retail industry.

  • Aditya Birla plans to open 500 stores this year

    Aditya Birla plans to open 500 stores this year

    India’s Aditya Birla Fashion and Retail is set to launch more than 500 stores by the end of the year.

    According to reporting in The Economic Times, the firm, which owns the Pantaloons fast-fashion brand, is counting on shifting buyer interest towards its branded clothing despite economic indicators of a lull in consumer spending – and its plans represent three times the company’s normal growth rate. Aditya Birla’s strategy seeks to invigorate spending while speeding up the expansion of exclusive brand outlets, including conversion of some large wholesalers into exclusive brand outlets.

    “The general consumption habits are changing, especially in a digitally connected network, when you are seeing a desire for brands and aspiration for better quality products,” said Aditya Birla MD Ashish Dikshit.

    “There is a very large movement to buy brands and the opportunity in a country like India will keep emerging from new markets.”

    The firm also currently plans to release a line of mass-market traditional ethnic wear, which represents an estimated 30 percent of the overall apparel market in India.

  • Cebu Pacific, PAL to resume Taiwan flights after travel ban lifting

    Cebu Pacific, PAL to resume Taiwan flights after travel ban lifting

    Two local airlines will again mount flights to and from Taiwan after the government lifted the travel ban on the territory.

    Cebu Pacific flights will resume February 17.

    In an advisory, the airline will have one flight from Manila on Monday and only arrival flights from Taiwan beginning February 18.

    On February 21, there will be two flights from Manila and two from Taiwan.

    “We are notifying passengers both on those flights on the resumption of scheduled flights starting Monday,” said Cebu Pacific spokesperson Charo Logarta- Lagamon in a phone patch interview.

    Lagamon said the airline has carried out safety measures since the coronavirus disease (COVID-19) outbreak.

    “Ever since the situation with the COVID-19 broke out, we have implemented precautionary measures — disinfection of aircraft, measures for personnel — and we try as best as we could to keep them in place all through these weeks,” she said.

    Meanwhile, Philippine Airlines announced in an advisory that Taiwan flights will begin February 21. Trips will initially be four times weekly — Monday, Wednesday, Friday, and Sunday — until February 29.

    Daily flights will resume March 1.

    “Passengers originally confirmed on canceled MNL-TPE and TPE-MNL flights now have the opportunity to book on the restored PR890 and PR891 flights,” said PAL.

    Presidential spokesperson Salvador Panelo earlier said that the Inter-Agency Task Force for the Management of Emerging Infectious Diseases lifted the travel restriction given Taiwan’s strict security protocols against the COVID-19.

  • Great Wall Motor To Purchase GM’s Thailand Manufacturing Plant

    Great Wall Motor To Purchase GM’s Thailand Manufacturing Plant

    Great Wall Motor announced that it has signed an agreement for the purchase of General Motors’ manufacturing facility in Rayong, Thailand. This announcement is subject to government and regulatory approvals. Under a signed binding term sheet, GM Thailand and GM Powertrain Thailand legal entities, which include the Rayong vehicle assembly and powertrain facilities, will transfer to GWM. GM and GWM are targeting the end of 2020 to close the deal and hand over the site.

    The acquisition of GM’s Thai Rayong plant will help the business development of Great Wall Motor in Thailand and the ASEAN market. Great Wall Motor will expand through the entire ASEAN region with Thailand as the center, and export its products to other ASEAN countries as well as Australia. Great Wall Motors’ investment will create more jobs in the local area, including direct and indirect employment and further enhance skill development in the automotive industry. GWM will also promote the development of the local supply chain, R&D and related industries, plus contribute more to the exchequer of both the local Rayong and Thailand governments.

    Parker Shi, Vice President, GWM India said, “This agreement marks an important milestone in the overall scheme of things for Great Wall Motor in the ASEAN Region and is a testimony of our global expansion strategy that is now focused on South East Asia including India.”

  • Beijing Auto Show Delayed Due To Coronavirus

    Beijing Auto Show Delayed Due To Coronavirus

    Organizers of Beijing auto show, which is scheduled to be held in late-April, said on Monday the event will be delayed event due to the coronavirus outbreak.

    Across mainland China, officials said the total number of coronavirus cases rose by 2,048 to 70,548, with 1,770 deaths.

  • Nissan’s New CEO Says Willing To Be Fired If No Turnaround

    Nissan’s New CEO Says Willing To Be Fired If No Turnaround

    Nissan’s worsening performance has heaped pressure on Uchida, formerly Nissan’s China chief who became its third CEO since September, to come up with aggressive steps to revive the company. On Tuesday, Uchida, who was repeatedly heckled by shareholders, said he was ready to face dismissal if he failed to improve profitability at the company, which is on course to post its worst annual operating profit in 11 years.

    “We will make sure that we steer the company in an effective way so that it is visible in the eyes of viewers. I will commit to this: if the circumstances remain uncertain you can fire me immediately,” he said.

    Uchida, 53, did not give a timeframe for improving Nissan’s performance. The new boss must prove to the board he can accelerate cost-cutting and rebuild profits at the 86-year-old Japanese giant, and that he has the right strategy to repair its partnership with France’s Renault, sources have told Reuters.

    Uchida pleaded with shareholders to be patient while he comes up with a plan by May to recover from crumbling profits and a corporate shake-up following Ghosn’s arrest in Japan in late 2018 over financial misconduct charges.

    “If you can be patient a little bit longer, on a day-to-day basis you will be able to sense we are changing,” he said.

    Ahead of the meeting, some shareholders demanded more clarity about Uchida’s plan.

    “I just want to know what the plan for recovery is. At the moment, the share price has dropped again, and the value of the company has plummeted,” said a 70-year-old former employee who owns shares in the company.

    “If this is the situation, part of me thinks that we would be better off with Ghosn … If we don’t get a clearer vision of the path the company is taking, it will be a worry.”

    Nissan’s shares are trading around their lowest level in more than a decade following its latest earnings.

    Last week, Nissan cut its dividend outlook to its lowest since the 2011 financial year, after dwindling car sales drove the company to post its first quarterly net loss in nearly a decade.

    Shareholders gathered at the extraordinary meeting in Yokohama to vote in new directors including Uchida and Chief Operating Officer Ashwani Gupta.

    Their appointments highlight a changing of the guard at Nissan, as shareholders were also voting on motions for former company stalwarts, CEO Hiroto Saikawa and COO Yashuhiro Yamauchi, to leave their board director positions.

  • Beta version of popular Google app gets Dark Mode for all Android users

    Beta version of popular Google app gets Dark Mode for all Android users

    Another reason to use Dark Mode is to preserve the battery life on handsets that sport an AMOLED display. That’s because such panels create the color black by turning off the pixels in the appropriate area of the screen. Pixels that are turned off do not draw on the phone’s battery, saving some power. Dark Mode has become so popular that both iOS and Android now allow users to enable it system-wide.
    To become a beta tester for the Google app, head over to this Google support page and follow the directions. You can only have one version of the Google app installed at one time, and if you’re unhappy being a beta tester you can always return to the public version of the app.
    Once you sign up as a beta tester for the Google app on your Android phone, you can turn on Dark Mode by going to Settings > General > Theme > select Dark or System Default. On phones running Android 10, this means that you can choose to have the Google app in Light Mode all of the time, Dark Mode all of the time, or have it match the system setting. On phones running an earlier version of Android, go to Settings > General > Theme > select Dark or Set by Battery Saver. On pre-Android 10 phones, this will give you the option of running the Google app in Light Mode, running the app in Dark Mode, or running the app in Dark Mode once the Battery Saver is turned on.
  • AT&T continues its 5G expansion to 13 new markets

    AT&T continues its 5G expansion to 13 new markets

    It looks like AT&T is expanding its 5G network to new markets every week. Early this month, the carrier added more than a dozen cities to its 5G service map and just a week ago another 13.

    Today, the carrier announced another expansion of its 5G network to 13 markets. Of course, we’re talking about AT&T’s low-band 5G, not the uber-fast 5G+ that’s only available in 35 cities in the United States at the moment.

    Anyway, here are all 13 new markets that now benefit from AT&T’s 5G mobile service: Chattooga County, GA, Hunterdon County, NJ, Las Cruces, NM, Long Branch, NJ, New Brunswick, NJ, New Haven, CT, Ocean County, NJ, Orange County, NY, Portland, OR, Utica-Rome, NY, Vallejo, CA, Whitefield County, GA, and Wilmington, DE.

    With the addition of the 13 new markets announced this week, AT&T now provides 5G mobile service in 58 cities across the US. Truth be told, you’ll only get 5G data speeds in parts of these cities, but it’s better than nothing.

    Hopefully, you already own a Samsung Galaxy Note 10+ 5G or plan to buy a 5G-enabled Galaxy S20, otherwise, you won’t be able to take advantage of AT&T’s 5G service.

  • DBS Reports Second Staff Infected With Coronavirus

    DBS Reports Second Staff Infected With Coronavirus

    Another staff of DBS has tested positive for the novel coronavirus, according to a media report. This time around, the latest patient is based in one of the bank’s satellite offices, a DBS spokesman said in Singapore, without disclosing the location. The new case – Case 77 – is understood to be a staff at DBS’s Ngee Ann City office on Orchard Road.

    DBS Treasures has a branch on the fifth story of the property. This satellite office has been deep cleaned as per MOH and National Environmental Agency guidelines, the spokesman added. Case 50 involved a 62-year-old male DBS employee who works at Tower 3 of Marina Bay Financial Centre.

    Case 77 was a first-degree contact, which means he was in close contact with the first DBS employee infected, Case 50, the spokesman added.

    The Ministry of Health (MOH) had announced two more cases in Singapore on Monday evening, with one of them being Case 77, a 35-year-old Singaporean man with no recent travel history to China.

    The affected office space and floor in Tower A have been cordoned off, and common areas such as lifts and toilets are being deep-cleaned and disinfected.

    The DBS spokesman said the bank has a framework for contact tracing, which is done through a mix of physical interviews and data analytics. Through this, we are able to contact-trace up to three degrees of separation, said the spokesperson.

  • Standard Chartered to Double Relationship Manager Headcount

    Standard Chartered to Double Relationship Manager Headcount

    In anticipation of the growth of international banking clients, Standard Chartered will look to double the number of relationship managers it houses over the next four years.

    With an existing affluent segment business (priority) and a high and ultra-high net worth segment business, Standard Chartered decided several years ago to pursue the mid-tier client segment, akin to major competitors like HSBC Jade, Citigold Private Client, and DBS Treasures Private Client.

    According to a release, the bank subsequently launched its «priority private client» segment in March 2018 which has since seen the client base more than double.

    Unsurprisingly, the segment also exhibits global tendencies and currently makes up about one-third of Standard Chartered’s international banking clients.

    In fact, international banking now makes huge contributions to the retail business, according to Standard Chartered’s retail banking head Dwaipayan Sadhu, which subsequently led to more investments not only in talent but a newly launched wealth center based in Singapore.

    Located in Ngee Ann City, the first-ever flagship center will focus on international banking and priority private clients. Standard Chartered’s priority private clients, defined as those with S$1.5 million ($1.1 million) or above in assets under management with the bank, will have access to an extended range of investment opportunities, preferential pricing, and an experienced relationship management team.

    International banking services include foreign investments, multi-currency payments or funding of child education. Sadhu noted that over 20 percent of its affluent clients are from around the world and the center could act as an oasis for them to catch up on their financial needs whenever they are in town.

  • Laura Ashley fighting to Survive

    Laura Ashley fighting to Survive

    Struggling fashion & homewares chain Laura Ashley is seeking to borrow additional funding to stay afloat in the midst of a dispute with its lender.

    The firm’s Malaysian owner MUI Group is renegotiating its access to a £20 million (US$26 million) fund put up by Wells Fargo last October. As an asset-backed loan, the amount made available to the chain by the lender has dropped along with its stock value.

    MUI has stated it needs the financing to “meet the group’s immediate funding requirements and to draw down additional amounts to meet ongoing working capital needs”.

    The firm has had a rough financial year, with figures showing a 10.8-per-cent drop in sales in the first half compared to last year’s results following a drop in consumer spending.

    “We acknowledge that recent trading conditions, in line with the overall UK retail market, have indeed been challenging,” said MUI chairman Andrew Khoo. “There is however a robust plan in place to turn the business around … The major shareholders have indicated their continued confidence in the business and are fully supportive of the management team and the execution of the transformation plan.”

    The firm will consider “all appropriate options” should talks regarding the funding break down.