Tag: asia

  • Starbucks’ Lucky Bags entice customers in Korea

    Starbucks’ Lucky Bags entice customers in Korea

    Lee Min-joo, a 43-year-old cram school teacher, made it a point to be at the Starbucks outlet near her house last Thursday at 6 a.m. She wasn’t there for the coffee – she was waiting to buy a limited edition “Lucky Bag.” Lee said she has bought Starbucks Lucky Bags for nine years in a row. She confessed that two years ago, she was in line at 5:30 a.m.

    “I am a collector of diverse Starbucks products,” Lee said. “And I always get curious as to what’s in the bag.”

    This year, Starbucks’ Lucky Bags are bigger than ever.

    Lucky Bags were the most-searched term on the internet in Korea last Thursday and social media was abuzz with people posting pictures of the products they got in their Lucky Bags.

    Four stores near Seosomun, central Seoul, were sold out before 10 a.m.

    Lucky Bags are mystery bags sold at a given price, 63,000 won ($56) this year. The products contained in the bags are unknown to the customers who buy them. The value of the goods inside exceed the selling price.

    Starbucks introduced its Lucky Bags in 2007 and they have become the chain’s unique annual New Year’s ritual in Korea and Japan.

    One of the reasons Starbucks’ Lucky Bags sell out so quickly is their limited supply.

    The total number of Lucky Bags prepared in Korea is 17,000 and each store only get 15 or so -there are over 1,200 Starbucks in Korea.

    In 2016 the bags sold out in just five hours nationwide. In 2017, that time was shaved down to 4 hours and 40 minutes.

    Each customer is only allowed to buy one Lucky Bag.

    Lucky Bag devotees have now become a tribe with their own nickname. They call themselves “Sudeok,” which combines the first Korean syllable of the chain’s name as pronounced by Koreans, “Su,” with “deok,” a shortened version of deokhoo, Korea’s own version of otaku, Japan’s term for a person with obsessive interests.

    The Sudeoks who purchase Lucky Bags even swap items to get the items they really want.

    In 2007, the Lucky Bags were sold for 28,000 won and the price has continued to climb. The value of the things inside is said to be more than 100,000 won.

    The bags often have tumblers, water bottles and coffee mugs, as well as gift coupons. This year, 1,000 Lucky Bags contained four additional free coupons.

    “It’s a good marketing strategy that combines a limited edition appeal and the emotional appeal of winning a jackpot,” said Lee June-young, a professor who studies consumer trends at Sangmyung University.

    But not every Lucky Bag fan is satisfied with their haul.

    On social media, one disappointed fan posted a message reading, “It is not a Lucky Bag, it is an unlucky bag.” Another wrote, “The only lucky one is Starbucks.”

    “I have been buying the Lucky Bags for three years, but this year I decided not to because of the 60,000 won price tag,” said Lee Hyun-jeong, a 29-year-old office worker.

  • Hyundai Motor introduces Kona Iron Man edition

    Hyundai Motor introduces Kona Iron Man edition

    Hyundai Motor said Friday that it will begin sales of its limited Kona Iron Man Edition in the Korean market from Jan. 23. The superhero edition of the SUV was developed over two years with Marvel and is the first production car to feature Marvel characters. The vehicle includes headlamps similar to the Iron Man helmet’s visor, a Marvel logo on its hood and design features from the superhero’s suit.

    According to the carmaker, the new limited edition comes in matte metallic grey, inspired by Iron Man’s original suit featured in a 1963 Marvel Comics series.

    The edition sports a 1.6-liter turbocharged engine and a seven-speed dual-clutch transmission.

    Of the total 7,000 Iron Man edition Kona’s to be sold globally, 1,700 of the units are in Korea.

    For local buyers, the limited-edition model will cost 29.45 million won ($26,420).

  • LOTS Wholesale Solutions expands footprint with its third store in India

    LOTS Wholesale Solutions expands footprint with its third store in India

    LOTS Wholesale Solutions, a part of the US$ 50 billion Charoen Pokphand Group and a wholly owned subsidiary of Siam Makro Public Company Limited from Thailand, has unveiled its third wholesale distribution centre in India at Ithum, Sector 62, Noida. In 2018, the company inaugurated their stores at Netaji Subhash Place and Akshardham. The three stores, opened within a span of seven months, will cater to a total of 1,40,000 registered customers in Delhi NCR.

    LOTS Wholesale Solutions store in Noida is the first step towards the company’s commitment of investing Rs 250 crore in the state of Uttar Pradesh. The expansion plan will witness the opening of more stores in the state in the coming years.

    The new store in Noida is spread over an area of 50,000 sq.ft. and will provide its customers with more than 5,500 assorted products in food and non-food categories. It will cater to over 40,000 business customers with a diverse clientele including kiranas, hotels, restaurants and caterers (HoReCa), corporates, MSMEs and institutions such as government agencies, educational institutes and hospitals from the catchment area.

    In addition to the announcement of its third store, LOTS Wholesale Solutions also launched its own brands Basic Plus and PlusMo with an aim to provide best quality products at economical prices. The first two product categories introduced under these brands are bakery items and home-cleaning.

    Talking about the launch of the third store in India, Tanit Chearavanont, Managing Director, LOTS Wholesale Solutions said, ‘Following our values of victory, we have outperformed ourselves and unveiled the third store within a span of seven months. As promised, we delivered our two stores in 2018. Uttar Pradesh was an obvious choice for expansion after Delhi NCR, owing to the proximity to the enormous market opportunity in the state. It fits well within our cluster strategy for the business in India. Aided by government support, we aim to establish an environment of mutual growth for farmers, traders and our business in the state. We will work directly with them to establish a strong supply chain and demand for their products.’

    Featuring specially curated assortments for its members, delivery services, e-commerce, credit facility etc, LOTS Wholesale Solutions is a one-stop shop for all its customer needs.

  • CASE Singapore warns consumers about LuxStyle International

    CASE Singapore warns consumers about LuxStyle International

    Singapore shoppers have been warned about dealing with LuxStyle International Sales. The Consumers Association of Singapore (Case) has released a consumer advisory notice updating its previous advisory on LuxStyle, reminding consumers that they are “not obliged to make any payment to a business for goods or services that they did not explicitly agree to purchase”.

    The Case advisory follows complaints it had received against the Danish online retailer dating back to 2016. The complainants held that LuxStyle had sent out payment notices to consumers who had not agreed to any purchase. According to consumer reports, site visitors were charged by the firm after having entered personal payment information for the purposes of viewing prices, even though they had not proceeded to make a purchase.

    Case issued a consumer alert against LuxStyle in May 2017, but has received a further 18 complaints against the business since then.

    Some consumers have now been contacted by a debt collection agency asking for payments claimed by the firm. According to the advisory, since contacting the collection agency Case has been assured all related debt recovery action has now been cancelled, and that any consumer who made payments on the matter should be fully refunded.

  • SimplyBrand blockchain platform launches token pre-sale

    SimplyBrand blockchain platform launches token pre-sale

    SimplyBrand, the world’s first blockchain-based e-commerce verification platform, launched a token pre-sale this week with strategic partner Cobinhood, a cryptocurrency service platform. By integrating blockchain, AI and crowdsourcing, SimplyBrand aims to end online counterfeiting through a safe and trustworthy digital commerce ecosystem.

    With the expansion of e-commerce, brands are finding it more difficult to trace counterfeit goods and prove authenticity in the highly fragmented internet space, leading to massive revenue losses and often damaging brand reputation. In addition, consumers continue to suffer from fraudulent traders of copied products.

    “For the past years, SimplyBrand has used data intelligence to successfully protect brand image and drive business results for Fortune 500 and renowned clients, including Asus and popular luxury brands,” said Shanghai-based Kaufman Chang, the founder and CEO of SimplyBrand.

    “As we usher in a new era powered by blockchain and AI technology, we believe the whole retail economy will benefit from this organic platform, which truly makes every purchase matter.”

    Chang says SimplyBrand is already a well-established company with a proven business model and trusted customers using big-data anti-counterfeiting services. Now it is expanding its expertise in machine learning and AI to a more innovative, comprehensive solution.

    “We are able to identify and verify products sold on all the major e-commerce platforms with high efficiency based on data including images, prices, locations, product description, etc. An immutable “blacklist” of counterfeit product will then be created on the blockchain for public reference.”

    Chang says this allows brands to remove offending product pages responsively and continuously help to improve AI accuracy. Within this ecosystem, crowdsourced participants who report fake products through the SimplyBrand app can earn token rewards to purchase brand privileged items or sell them on exchange, while brands can buy tokens from the exchange and use them to buy brand-protection services.

    “As a result, a virtuous cycle of loyal consumers, companies and other enforcement agencies will be created to eradicate the online scourge of counterfeit products for good.”

    SimplyBrand was co-founded by Chang and Ronnie Ng, both alumni of University of Chicago Booth School of Business. Chang is a startup entrepreneur with ventures in cloud computing software and big data security software and Ng is an entrepreneur and marketing specialist.

  • BMW adding Tmall genie to connected-cars in China

    BMW adding Tmall genie to connected-cars in China

    Alibaba Group’s smart assistant, Tmall Genie, will launch in select vehicles from the BMW Group in China by the end of the year, the two companies announced at CES in Las Vegas. Tmall Genie, a product made by Alibaba’s artificial-intelligence research division, A.I. Labs, will be fully integrated in BMW vehicles, offering drivers a number of in-car entertainment and shopping options while on the road, the companies said.

    As Chinese consumers have come to expect a seamless, digital experience both at home and at brick-and-mortar retail spaces, they should expect the same experience in their car, said Dieter May, senior vice president of Digital Services and Products at BMW Group.

    “With the integration of Alibaba’s Tmall Genie in BMW vehicles in China we are adding a digital ecosystem, which will open up new possibilities that customers can access quickly and safely from the car,” May said. “This development sees BMW reaching a new milestone in China in terms of intelligent connectivity between the customer’s vehicle and their digital touchpoints.”

    The global connected-car market is expected to grow 270% by 2022, with more than 125 million connected passenger cars to be shipped between 2018 and 2022, according to a report from market research firm Counterpoint Insights. The report, released last year, pointed to the technology’s rapid uptake in China as one of the key drivers.

    Monday’s announcement follows the integration last year of “BMW Connected,” the German automaker’s connected-car app, with Tmall Genie. Consumers with Tmall Genie in their home could perform functions such as double checking to make sure the doors and windows of their BMW were open or closed. Now, they will be able to operate vehicle functions through the in-car Tmall Genie.

    Drivers can also use Tmall Genie to place online orders, view cinema listings, listen to their favorite playlist or check the weather at their destination, as well as access information from Tmall Genie via audio output or in text and image form on the BMW Display Screen. And they can use Tmall Genie to call up appointments saved in BMW Connected.

    “We launched the ‘AI+Car’ solution last year to provide a more-intelligent and connected experience for Chinese car users through Tmall Genie’s AI-powered voice interaction and service capabilities for cars,” said Alibaba Group Vice President Miffy Chen, who serves as general manager of Alibaba A.I. Labs.

    “Among our collaboration with premium automakers, we are very glad that BMW will be the first premium auto brand to bring selected car models that fully integrate Tmall Genie to the China market,” she said.

    The deal with BMW Group is just the latest involving Tmall Genie’s integration with automobiles. In September, A.I. Labs said it would integrate Tmall Genie into some vehicles made by Gothenburg, Sweden-based Volvo Cars, giving drivers the ability to monitor and control their smart home devices from their cars. Tmall Genie is also compatible with Volvo’s connected-car app, as well as those of Germany’s Daimler and Audi.

    Elsewhere in the autos sector, Alibaba Cloud in September said it would collaborate with German engineering and electronics company Robert Bosch GmbH on a self-parking feature in select sites in China that is powered by cloud software. At the same time, Alibaba also unveiled the latest model of its internet car in partnership with U.S. automaker Ford, which was part of a tie-up signed by the two companies in 2018. Ford Kuga SUV customers now can order a 10.4-inch center screen and software powered by Alibaba-designed operating system AliOS.

  • Korean start-ups also shine at CES in Las Vegas

    Korean start-ups also shine at CES in Las Vegas

    Industry big boys aren’t the only companies exhibiting at this year’s Consumer Electronics Show (CES). Over 1,200 start-ups have set up at the event’s Eureka Park, reserved for smaller companies, to capture the attention of consumers and possibly become the next unicorn (a start-up valued at over $1 billion).

    Of the start-up companies from Korea, those that developed through the “Israeli start-up” model have grabbed the most attention from the media. The model refers to companies with a weak capital base that grows with investment from other IT companies or venture capital firms. Many Korean start-ups that took part in CES this year got investments from IT giants such as Naver or Kakao.

    Augmented reality (AR) and virtual reality (VR) company LetinAR is one of the hottest start-ups. LetinAR produces smart glass lenses that makes use of “Pin Mirror” technology. The company incorporates the pinhole effect, which makes vision clearer by looking through a small hole, and applies it for use in VR and AR.

    LetinAR also created a lens that provides vision of up to 80 degrees. While humans can see up to 150 degrees, existing products are typically limited to 50 degrees.

    “The 80-degree vision is like looking at a 120-inch TV from a meter away [3.28 feet],” said Choi Kyung-on, a director at the company. “If our product becomes commercialized … we will be able to release smart glasses the size of large conventional glasses within three years.”

    While smart glasses got a lot of headline in 2013 with the introduction of Google Glass, the product failed due to the difficulty of developing a lens with a wide-viewing angle.

    Meanwhile, beauty artificial intelligence (AI) start-up lululab won the CES Innovation Award in the biotech sector for its AI skin care assistant Lumini.

    The device analyzes skin conditions such as its wrinkles and pores and provides product information and recommendations personalized for a user.

    “[Users] can use personalized AI skin analysis service without the help of a store employee,” explained Choe Yong-joon, CEO of lululab.

    The company was born in Samsung Electronics’ start-up incubator, C-Lab.

    AMO Lab is another promising start-up from Korea. The company, which got investment from Naver last September, specializes in products that improve users’ quality of sleep.

    The company recently developed AMO+, a device worn like a necklace, which sends out minute electrical signals to the body to improve sleep.

    According to recent test results, users’ parasympathetic nervous systems became active when wearing the device.

    “We are currently discussing collaboration with U.S. and European companies after prototype development,” said Kim Min-kyu, CEO of AMO Lab.

    WELT, another alumnus of Samsung’s C-Lab, gained attention for releasing a smart belt in collaboration with French luxury brand S.T. Dupont. WELT’s smart belt can be used for two months with a single charge and provides basic health information.

  • Tesco Asia sales continue dropping despite growth in profit

    Tesco Asia sales continue dropping despite growth in profit

    Tesco Asia like-for-like sales continue to decline while the UK-headquartered company repositions its offer – masking a stronger underlying performance for the business. “We have made good progress in our discussions with suppliers towards a new commercial approach,” explained Tesco CEO Dave Lewis in a quarterly update. “We also accelerated planned changes to our operating model in Thailand, helping to reduce costs and underpinning our profit recovery.”

    Lewis said that despite minor changes to the government-issued welfare cards scheme during the third quarter, Tesco Thailand sales fell by about 1 per cent for the 19-weeks including the key Christmas trading period.

    Restructured Thailand store operations have led to reduced costs, underpinning profit recovery at the expense of sales.

    Referring to Tesco’s global operations, Lewis added: “We have more to do everywhere but remain bang on track to deliver our plans for the year and as we enter our centenary we are in a strong position.”

    The December quarter represented the 12th consecutive quarter of like-for-like sales growth for Tesco globally, with sales up 2.6 per cent.

  • JD.com steps into entertainment industry

    JD.com steps into entertainment industry

    JD.com, China’s largest retailer, has joined forces with Paramount Pictures and global play and entertainment company Hasbro to celebrate the Chinese release of the new TRANSFORMERS movie BUMBLEBEE. On the run in the year 1987, BUMBLEBEE finds refuge in a junkyard in a small Californian beach town. Charlie (Hailee Steinfeld), on the cusp of turning 18 and trying to find her place in the world, discovers BUMBLEBEE, battle-scarred and broken. When Charlie revives him, she quickly learns this is no ordinary, yellow VW bug.

    JD first partnered with Hasbro and the TRANSFORMERS franchise in 2017, releasing a MISSION RED mini short that showed Optimus Prime and Red Knight – a special JD exclusive TRANSFORMERS character – fighting to protect the energon fuel source. This year’s celebration will be accompanied by a series of three mini shorts featuring Panasonic and Chinese menswear brand HLA in which Red Knight protects energon.

    JD and Hasbro are also bringing Red Knight to life by creating an action figure of this TRANSFORMERS bot. Released on Dec 29, 2018, the exclusive action figure is only available on JD.

    JD also launched a “Super BUMBLEBEE Day” sales promotion to coincide with the Jan 4 premiere of the film in China. During the promotion, JD’s more than 300 million customers were able to purchase BUMBLEBEE movie-themed merchandise from Hasbro, Panasonic, HLA, and more. JD has outfitted multiple delivery vans and delivery boxes across China with BUMBLEBEE-themed designs.

  • Last-mile delivery investment will boost sales

    Last-mile delivery investment will boost sales

    Increased investment by retailers in last-mile delivery is essential to uncover new revenue streams, according to a new study released by the Capgemini Research Institute. According to the report, 97 per cent of organisations believe that current last-mile delivery models are not sustainable for full-scale implementation across all locations, and that free shipping costs cannot be maintained unless delivery costs are reduced through automation.

    “Today, customers are neither satisfied with the quality of delivery services, nor willing to bear the total cost of last-mile delivery,” said Tim Bridges, global sector leader, consumer products, retail and distribution at Capgemini.

    “Therefore, the dilemma facing retailers is to provide last-mile delivery services that customers value, without damaging their own profitability. If done right, and their last-mile experience can win over customer satisfaction, retailers stand to gain loyalty, increased purchase value and frequency, while mitigating profitability risk through automation and optimisation of fulfillment locations,” he said.

    Among its conclusions, the report stated that with warehouse and product sorting representing one-third of supply chain costs, there is a significant opportunity in automation. Recognising this opportunity, 89 per cent of organisations are investing in the mechanisation and automation of store back-rooms to expedite fulfillment and deliveries.

    Speed boosts sales

    Fast and effective last-mile delivery were also shown to increase customer spend and loyalty. Seventy-four per cent of satisfied customers intend to increase spend by as much as 12 per cent with retailers they frequently purchase from. The majority (82 per cent) of customers have shared positive experiences with friends and family, and just over half (53 per cent) would be willing to purchase a paid membership for a good delivery service. However, despite 55 per cent of customers expressing that offering two-hour deliveries would increase loyalty, only 19 per cent of firms currently provide this compared to 59 per cent of firms that offer a delivery timeframe of more than three days.

    The report found that consumers are not satisfied with the current state of last-mile delivery with high prices (59 per cent), non-availability of same-day delivery (47 per cent), and late deliveries (45 per cent) driving delivery dissatisfaction.

    According to the findings, 97 per cent of organisations believe that current last-mile delivery models are not sustainable for full-scale implementation across all locations. As such, they must be viewed as a key investment for this year, with only 1 per cent of customers willing to absorb the total cost incurred for last mile deliveries.

    Despite low delivery costs being the top priority for half of all customers, only 30 per cent of organisations considered it a top priority for themselves.

    Recommendations for retailers

    The report closes with the following recommendations for last-mile delivery success:

    Optimise fulfillment locations: Increasing store-based deliveries by 50 per cent could potentially lead profit margins to soar by as much as nine per cent. Dark stores – retail outposts with store-like layouts intended only to fulfil online orders – can also process high delivery volumes and are 23 per cent cheaper than conventional stores for same-day deliveries. Additionally, if 30 per cent of deliveries and returns are routed through parcel locker collection arrangements, organisations could expect an eight percent increase in profit margins.

    Automate delivery options: Back-room automation could increase profits by up to 14 per cent by reducing the cost of click-and-collect orders and deliveries from store. Furthermore, automation offers a range of benefits including reduction of fulfillment errors and managing returns (which forms 26 per cent of the delivery cost).

  • Watsons Vietnam opens first store this month

    Watsons Vietnam opens first store this month

    Hong Kong-headquartered healthcare and beauty retailer Watsons is to launch in Vietnam. The first Watsons Vietnam store will open on January 17, in the lower floors of the high-profile Bitexco tower in downtown Ho Chi Minh City. The store will take up at least one floor of a two-storey space recently vacated by Topshop. Teasing the launch, a huge backdrop with the slogan “Look good, Feel great” has been built outside the space, attracting many Vietnamese youngsters to take selfies and check in on social media.

    On its LinkedIn page, Watsons Vietnam has been recruiting staff for the store and featuring the same artwork as on the Bitexco backdrop.

    Watsons Vietnam will compete with rival Hong Kong healthcare and beauty chain Guardian, owned by Dairy Farm International, which launched in Ho Chi Minh City in 2011 and now claims to have more than 60 stores in four cities.

    Watsons is operated by AS Watson, a subsidiary of retail and telecommunications giant CK Hutchison which is quarter-owned by Singapore sovereign investment fund Temasek Holdings. AS Watson has some 6800 Watsons health and beauty stores in 12 markets in Asia and Europe, including Hong Kong, Mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, the Philippines and Indonesia. The broader AS Watson group has 14,500 stores, including electrical retailers and grocery stores.

    Watsons has just celebrated the opening of its 500th store in Bangkok, Thailand. The store photo accompanying this story is of Watson’s new-generation store at IconSiam in Bangkok.

  • Vietnam’s coffee traders cut output forecast by 10 percent

    Vietnam’s coffee traders cut output forecast by 10 percent

    Traders in Vietnam lowered their coffee output forecasts by 10 percent this week as a bumper harvest came to an end. They now expect an output of about 27 million bags of 60 kg each for the 2018/19 crop year that began on Oct. 1, compared with earlier forecasts of 30 million bags. “We are not surprised to see a lower output as stubbornly low domestic prices have discouraged many farmers to fertilize and water their trees, while weather condition was also not supportive,” a trader based in the province of Dak Lak said on Thursday.

    “Farmers in the Central Highlands have harvested all of the fresh beans of the 2018/19 crop year,” he said.

    Farmers in the Central Highlands, the country’s key coffee growing area, sold coffee at 33,500-34,000 dong ($1.44-$1.47) per kg on Thursday, compared with 33,200 dong-33,700 dong a week earlier.

    “Though output is lower, domestic prices have not risen due to external factors, including larger forecasts by foreign agencies,” said another trader based in Ho chi Minh City.

    Vietnam’s coffee exports in January are forecast to be between 150,000 tonnes and 180,000 tonnes, compared with an estimated 160,000 tonnes in December.

    Traders in Vietnam offered 5 percent black and broken grade 2 robusta at a $40 per tonne discount to the March contract, compared with a $45-$50 discount last week.

    Meanwhile, in Indonesia, trading continued to be muted with traders saying premium for the grade 4 defect 80 robusta stayed unchanged for a fourth straight week at $20-$30 to the March contract.

    “Supply may only start coming around April because some areas in Bengkulu will have some harvest then,” said a trader, referring to a province neighbouring Lampung.

    Main robusta harvest in southern Sumatra typically takes place around the mid-year, but a smaller harvest usually happens a few months earlier.

  • BMW Korea fined $13M over emissions

    BMW Korea fined $13M over emissions

    A Seoul court fined BMW Korea 14.5 billion won ($12.9 million) for manipulating documents on emissions to sell some 29,000 vehicles in Korea. The Seoul Central District Court announced Thursday that the local unit of BMW is guilty of violating customs law. The automaker was found guilty of forging emissions test papers from 2011 to obtain certification from the National Institute of Environmental Research under the Environment Ministry that its cars meet local emissions standards. Roughly 29,000 cars were certified this way, according to the court.

    “The automaker has undermined government efforts to improve air quality in Korea,” the court said in a statement. “This also damaged local customers’ trust in BMW.”

    The court also added that BMW Korea took substantial profits over the years due to the manipulation, showing no effort to abide by local laws.

    “The reason for making [carmakers go through] a stringent certification process is because car emissions have substantial impact on air quality,” the court said.

    The Seoul court also found six former and current executives of the automaker involved in the case guilty. Three executives were sentenced to eight to 10 months in jail, with three others given a four to six month suspended sentence with probation.

    On Thursday’s ruling, BMW Korea said in its official statement that the company “will respond following an appropriate legal process after thoroughly reviewing the case,” adding that it cannot give a “detailed answer yet.”

    Last month, the Korean unit of rival German automaker Mercedes-Benz was also found guilty of violating the emissions certification process. The court gave Mercedes a 2.81 billion won fine and handed down an eight-month jail sentence to the executive in charge of emissions certifications. The carmaker was charged for failing to get new certifications after changing some emissions-related parts. Mercedes said it will appeal the ruling.

    In its official statement last month, Mercedes said it was an administrative mistake, adding that it was unintentional.

  • Burberry and Louis Vuitton lose counterfeiting appeal in Singapore

    Burberry and Louis Vuitton lose counterfeiting appeal in Singapore

    Burberry and Louis Vuitton have lost their appeal in a trademark dispute against local transport company Megastar Shipping. The luxury brands alleged that Megastar Shipping had handled counterfeit goods in Singapore that were headed for Indonesia, citing the Trade Marks Act that states a trademark is infringed by any person found to import or export goods using that mark without the proprietor’s consent.

    The upper division of the Singapore Supreme Court found this week that Megastar was not the importer of counterfeit goods shipped from China that were seized in March 2013, and was only intended to handle the goods in transit to their final destination in Indonesia. Megastar Shipping had been listed on seaway bills and arrival notices as the consignee of the goods.

    The appeals court ruled that the protection of IP rights had to be balanced against extending liability for infringement to “honest commercial persons who happened to be tangentially involved” in the shipping of counterfeit goods.

  • LG and Naver are teaming up to make robots better

    LG and Naver are teaming up to make robots better

    LG Electronics and Naver are cooperating on the development of robotic capabilities.

    Their first project will use Naver’s mapping and navigation technology to improve the functionality of LG’s CLOi GuideBot.

    LG’s guiding robot is currently in operation at Incheon International Airport. It escorts travelers to certain destinations within the facility.

    Naver Labs, the research and development arm of the Korean internet portal company, said its eXtended Definition & Dimension Map (xDM) solution will enable LG robots to self-drive indoors even when equipped with low-end sensors.

    The solution integrates Naver’s mapping, navigation and positioning technology to support various location-based services, such as augmented-reality walking navigation and autonomous driving, according to the company. Naver hopes to improve this by using big data collected by LG robots.

    The two companies said they will gradually expand collaboration to other areas of robot development after the first project. The agreement was reached during the Consumer Electronics Show (CES) in Las Vegas and announced Thursday. Both LG and Naver demonstrated their latest robot technologies at the exhibition.

    “One of our biggest achievements during CES was to reach an agreement with LG,” said Seok Sang-ok, head of the robotics team at Naver Labs. “With LG, we will find ways to develop technologies that improve lives.”

    LG has already announced other deals at CES, including a plan to work with Microsoft on autonomous car technology development and an agreement with Apple to source television programming.