Tag: Business

  • Korean gaming firm could go up for sale at $7 billion

    Korean gaming firm could go up for sale at $7 billion

    The founder of Korea’s top gaming company Nexon has put the company up for sale, according to a local media outlet, in what could be the biggest such deal in Korean history. According to a report, Kim Jung-ju, chairman of NXC, the de facto holding company of Nexon, will sell a 98.64 percent stake in NXC worth around 8 trillion won ($7.1 billion). NXC owns a 47.98 percent stake in Nexon, worth about 6 trillion won.

    The shares include Kim’s holdings, at 67.49 percent, and those held by his wife, at 29.43 percent, as well as 1.72 percent held by Wise Kids, a software company Kim owns.

    Deutsche Bank and Morgan Stanley have been selected to oversee the sale, according to the report.

    A spokesperson for NXC responded to the report, saying that the company is in the process of confirming the news.

    “We are checking whether the report is true,” the spokesperson said, “It takes some time because of [the rules concerning] electronic disclosure. The official announcement will be unable to come out today.”

    As for the rationale behind the decision to sell, some media reports citing anonymous sources at Nexon point to Kim’s reluctance to deal with the government’s hefty regulations on the gaming industry.

    NXC, however, said that the reports are groundless, adding that “Chairman Kim hasn’t complained about government regulations.”

    While it is immediately hard to verify Kim’s motivations, financial reasons are unlikely to be the cause. Nexon, which trades on the Tokyo Stock Exchange, has shown strong earnings performance. Sales rose 18.7 percent in 2017 on year to 234.9 billion yen ($2.2 billion). Entering 2018, the company maintained steady growth with the third quarter seeing a 15 percent jump in revenue compared to the same month last year.

    Local media reports suspect that the potential buyer could be China’s Tencent Holdings or U.S. video game publisher Electronic Arts, given the massive size of the sale. Tencent already stands as the sole local publishing partner in China for Dungeon Fighter Online, a multiplayer video game developed by Nexon subsidiary Neople. The Chinese internet giant holds a sizable stake in Korea’s major game and entertainment units, including Netmarble and Kakao.

    Another focus of the deal is how NXC will process the sale of non-gaming affiliates.

    Non-gaming holdings owned by both NXC and Nexon span a wide range of industries.

    A Nexon affiliate took over Stokke, a Norwegian company famous for baby strollers, in 2013. NXC acquired a 65 percent stake in Korean cryptocurrency exchange Korbit for 91.3 billion won more recently in 2017 and Bitstamp, a Europe-based cryptocurrency exchange, last year.

    The founder could either split them from the sale or bundle them together.

    Built in 1994, Nexon made its name known with The Kingdom of the Winds, a 2-D fantasy massively multiplayer online role-playing game (Mmorpg). The game was recognized as the longest-running commercial graphical Mmorpg by the “Guinness World Records” in 2011.

  • Omotesando Koffee Coffee Shop Opens in London

    Omotesando Koffee Coffee Shop Opens in London

    Popular Japanese coffee shop Omotesando Koffee has opened in the central London district of Fitzrovia on Rathbone Square. Serving coffee in a manner inspired by Japanese tea ceremony, the cafe features a cubic bar design where each customer is served by a single barista in ritualistic fashion. The approach has inspired a cult following in the brand’s home territory, and has been followed by a sister brand in Tokyo that offers gourmet bean selections in cloth bags.

    While Omotesando’s original location has closed due to poor building maintenance, it reopened in Hong Kong in 2016, followed by launches in Tokyo and Singapore. The London location aims to provide a unique coffee experience in an otherwise generally homogeneous market.

  • Outlook for local banking sector remains challenging: Kenanga Research

    Outlook for local banking sector remains challenging: Kenanga Research

    The banking sector’s outlook is challenging due to external concerns while clarity and direction on the domestic front remain murky, according to Kenanga Research, which maintained a neutral stance for the sector as no fundamental change is expected, and the sector lacks concrete catalysts. “We view the industry with caution as uncertainties and headwinds still prevail. The industry remains unexciting, dragged by moderate loan growth and soft capital markets. Prevailing negative sentiment both globally and domestically will continue to drive volatility and uncertainty in the industry. Caution will still prevail due to the soft economy outlook globally,“ the research house said in a note today.

    It said banks with healthy asset quality (hence low impairment allowances) will still be the favour due to their defensive quality.

    “As such, selective asset growth will still be the focus for the banks. Despite stable economic outlook in the domestic environment coupled with low unemployment, we opine that cautiousness and selective assets growth will still prevail in the industry,“ Kenanga Research explained.

    It said loan growth moving forward will still be moderate as uncertainties prevail with fee-based income expected to be soft as a result of the volatile capital market. However, with the stable outlook, this will support a moderate and stable credit charge for the industry.

    “We expect impairment allowances (credit costs) to be stable and consistent (as it had been generally in 2018) which will lend support to the banks’ bottom line. We do not discount another potential up-cycle of impairment allowances, especially those highly exposed to the energy sector (CIMB, Maybank and RHB Bank) as energy prices have been under pressure due to the perceived economic slowdown both domestically and globally.”

    Kenanga Research expects mild compression for net interest margin (NIM) as most of the banks’ loan-to-deposit ratio and loan-to-fund ratio are over 90% and 80%, respectively, as compression will be mitigated by soft credit demand. The deferment of NSFR (net stable funding ratio) into 2020 plus the absence of high credit demand will support the outlook for a stable to mild compression in NIM.

    “However, looking at the slowing momentum in household demand, we do not discount the likelihood of competitive lending rates in the short term as banks strive to achieve their loan growth target. This competition will ultimately lead to further downside pressure on NIM.”

    The research house has revised downwards the 2018/2019 earnings estimates by 80bps/30bps to +6.7%/+5.6% respectively.

    “For 2019, earnings are slower at +5.6% year-on-year (yoy) as we based from these assumptions of credit charge at 0.33%; and slight compression on NIM by 3bps and a higher pace from fee-based income (+6.6% yoy due to a lower base).”

    It also toned its outlook on loan growth for FY18 at +4.7% (from +4.9% previously) on account of revision of prevailing headwinds.

    Kenanga Research reiterated its outperform call for BIMB Holdings Bhd, as its financing portfolio (70% of total financing) is skewed towards household (75% first-time buyers for residential property) with focus on growing its personal financing will minimise NIM compression.

    Another preferred pick is Malaysia Building Society Bhd (MBSB), which is expected to achieve 3-4% growth driven by corporate loans/financing as another RM950 million is expected to be disbursed in Q4 18.

  • Kakao T signs MOU with premium taxi service

    Kakao T signs MOU with premium taxi service

    Kakao Mobility is partnering with premium taxi provider Tago Solutions to improve customer service quality and drivers’ income levels. The move comes as tensions continue to boil over with much of the taxi industry fiercely protesting the company’s carpooling business. On Thursday, Kakao’s mobility subsidiary announced that it signed an MOU with Tago Solutions, a company co-established by some 50 taxi companies and 5,000 taxi drivers last September with the goal of offering distinguished and premium taxi services like pet-friendly options.

    Tago hit headlines last month for requesting the Seoul Metropolitan Government’s approval to offer Korea’s first women-only taxi services. The service, dubbed Waygo Lady, will only allow female drivers and customers.

    Kakao is expected to give customers the option to choose Tago’s services via the Kakao T taxi-hailing app.

    “We hope to create an environment where drivers are friendly and do not refuse customers,” Kakao added in a statement. One of Tago’s stated missions is to accept all customers regardless of destination. Though refusing customers is illegal in Korea, some drivers still do it if the requested destination is unprofitable.

    Kakao is also hoping to improve drivers’ working environment with Tago. The premium services, which are expected to come at a premium price, will improve drivers’ income levels while the services for women will provide new opportunities for female taxi drivers – a minority in Korea.

    The move comes as many other taxi drivers and unions are boycotting Kakao for its plan to launch a carpooling service that potentially threatens the taxi industry. A Kakao spokesman said the company and Tago are on good terms and have been working on the partnership for months.

    Ahead of launching the premium services, Kakao said it will focus on developing technology that will allow for the seamless matching of users to taxis, while Tago will focus on training and educating drivers to provide high quality services.

     

  • Samsung signals big 5G equipment push, again, at factory

    Samsung signals big 5G equipment push, again, at factory

    Samsung Electronics Vice Chairman Lee Jae-yong’s first appearance in the field this year was to celebrate the start of production at a 5G network equipment factory Thursday. His field visit comes as the company puts more weight this year on the 5G network-equipment business, which involves components used in 5G networks. These components are supplied to telecommunications companies.

    Lee and several other top executives, including Koh Dong-jin, CEO and president of the IT & mobile division, were present at the celebration ceremony held at the company’s factory and office complex in Suwon, Gyeonggi.

    “The 5G market is a new field, and we have to build competence with the mindset of a challenger,” Lee told employees during the event.

    Lee and the team of executives stopped by the cafeteria of the complex for lunch, resulting in posts on Instagram featuring Lee and employees.

    The manufacturing line for 5G equipment in Suwon is the first in the industry to be designed using “smart factory” principles. It utilizes 5G connections to enhance productivity and reduce the rate of defects.

    The company originally manufactured 5G network equipment in Gumi, North Gyeongsang, but had the production line relocated to Suwon, the site of its R&D center. This was done to help create synergies between the manufacturing and R&D facilities, said a spokesman.

    Samsung signaled last August that 5G connectivity is one of its four growth engines for the future when it announced a plan to invest $161 billion by 2021.

    The business area is receiving considerable attention from global technology companies. 5G connectivity is vital not only to telecommunications in the future, but will also be an essential component of other, related state-of-the-art technologies, such as autonomous cars, AI-powered robots and virtual reality.

    Samsung’s presence in the global telecommunications equipment market is relatively low, with a share of around 11 percent for fourth-generation LTE equipment, according to market research firm Dell’Oro. The larger players include Huawei, Ericsson and Nokia, all with shares of more than 25 percent.

    The company’s current goal is to hit a 20 percent market share in the 5G equipment market next year.

    Samsung has been expanding its client base for 5G equipment mainly in Korea and the United States. Names on the list include SK Telecom, KT, AT&T and Verizon. Samsung hopes to leverage those client relationships to attract other customers.

    The company plans to release the Galaxy S10 in March. It will be its first smartphone to support 5G connections.

    Kim Young-ki, Samsung’s president of network business, said at an event last November that the company will invest a total of $22 billion to develop 5G-network technology.

  • Look to Singapore, Sarawak for construction jobs, says HLIB

    Look to Singapore, Sarawak for construction jobs, says HLIB

    Contractors should look to neighbouring Singapore and Sarawak for jobs, as a slowdown in award of contracts is expected in 2019, according to Hong Leong Investment Bank (HLIB). The research house said in a note that contract flows are expected to slowdown on the back of slight year-on-year (y-o-y) decline of 0.4% in development expenditure to RM54.7 billion.

    For the cumulative period of 12 months, domestic and foreign contract awards amounted to RM18.3 billion and RM406 million, representing a y-o-y decrease of 37% and 85% respectively. Contract flows continue to slow down after a brief rebound in Q3 18 as the government re-prioritised major infrastructure projects.

    HLIB said foreign contracts (piling works) from Singapore amounted to RM148 million in Q4 18, which is an indication that civil infrastructure projects remain robust in Singapore. HLIB expect more domestic contractors to bid for foreign jobs especially in Singapore given its geographical proximity and the continued slowdown in the domestic construction landscape.

    It expects contractors under its coverage such as Gamuda, Kimlun and Sunway Construction to compete for jobs there.

    “We expect smallish basic infrastructure projects such as road upgrading, hospital, water, sewerage and rural area development projects will be rolled out by government this year which we believe is insufficient to spark any enthusiasm back towards the sector. However, we do not discount potential events such as award of Phase 2 of Klang Valley Double Track project (RM5 billion) and news flow on ECRL (possible revival) and Pan Borneo Sabah could alleviate the pessimistic sentiment towards the sector,” it added.

    While the job flows in Peninsular Malaysia looks lacklustre following the change in government, Sarawak appears to have prospective jobs offers.

    “We understand that industry players are aiming for jobs in Sarawak as its chief minister mentioned emphasis will be put on state water and rural road projects following the decision to shelve Kuching LRT project,” it said.

    Funding for those projects is expected to come from the Sarawak state reserve of RM31 billion which is likely to insulate the projects from risk of cuts in federal government spending. The call for bids for the Sarawak Coastal Road and Second Trunk Road which has an estimated combined value of RM11 billion are expected in the near term.

    In that light, HLIB maintains a “neutral” call on the construction sector post changes in federal government and the scrapping of mega rail projects.

    “The domestic construction industry landscape is expected to remain challenging and we do not expect a significant improvement in the near term. The 37% decline in domestic contract awards in 2018 supports our view,” it added.

    Nonetheless, high orderbook levels (average cover ratio of 4.5 times) following the robust job flows in the past two years coupled with rock bottom valuation (0.5 times price-to-book ratio) should cushion further downside amid subdued near term industry prospects.

  • AirAsia to freeze launches for next 3 years barring Vietnam

    AirAsia to freeze launches for next 3 years barring Vietnam

    Malaysian discount carrier AirAsia Group won’t open any new airline in the next three years and will focus on current operations after its proposed Vietnam launch, Group CEO Tony Fernandes said Wednesday. “After Vietnam, we will focus on what we have,” Fernandes said in a twitter post. “Focus this year is to make Indonesia and Philippines very profitable.” Fernandes said he is confident of India and Japan operations turning profitable in 2021, noting that the company’s strong franchise in Southeast Asian markets such as Indonesia, Malaysia, Thailand, Philippines and Vietnam will help fuel growth.

    According to September data, AirAsia operated 127 planes flying to over 130 destinations. The Southeast Asia’s largest budget carrier by fleet has also placed orders for 100 Airbus A330neo wide-body jets for long-haul flights. The company most recently signed a pact “reaffirming” its intention to set up a low-cost carrier in Vietnam with its local partner Tran Trong Kien in his capacity as CEO of Thien Minh Travel Joint Stock Company and General Director of Hai Au Aviation Joint Stock Company.

    Analysts doubt certainty of Indonesian and Philippines operations turning profitable this year as intense competition in both the markets amid highly-volatile fuel prices will continue to weigh on AirAsia’s operations. While Indonesia AirAsia could be slightly profitable in 2019 thanks to robust demand, the company’s Philippines unit will likely remain in the red, said Nomura analyst Ahmad Maghfur Usman. Fallout from a recent crash of Lion Air flight could help drive traffic to AirAsia Indonesia, he said. It is possible for AirAsia’s Indian operations to turn in a profit as early as next year although its business in Japan could remain in the red until the end of

    2020, he said. Global airlines have grappled with fickle input costs in 2018 as crude oil swung between a gain of nearly 30% and loss of 23% before ending the year at $66.73 a barrel. Jet fuel price averaged $86.8 per barrel for 2018, according to the International Air Transport Association.

    Every one dollar increase in crude oil prices could potentially lower AirAsia’s profit by as much as 47.5 million ringgit, according to Nomura’s Ahmad’s estimates.

    Fuel cost will largely determine whether Indonesia and Philippines operations would be profitable for AirAsia, said TA Securities research analyst Tan Kam Meng. Among the risks facing AirAsia is a rebound in crude oil prices to $70 a barrel, he flagged. Still, Malaysia remains key for AirAsia, said Tan. “Although profitability of Thailand, Philippines and Indonesia is a concern, it would not change valuation of the company significantly,” Tan said. Shares of AirAsia, which have added 6.94% over the past year, are currently trading 0.34% lower at 2.96 ringgit apiece.

  • DHL’s five useful hacks for social media selling

    DHL’s five useful hacks for social media selling

    Logistics provider DHL Express enumerated a few hacks on social media selling. As Filipinos search for gift ideas especially this holiday season, it is crucial for social media sellers to get their products to stand out and top their customers’ feeds. Nailing these two can increase their chances of converting followers into customers. Distilled from experiences from helping other small businesses grow and readily available on DHL Discover, an online library of business and culture insights, here are the global logistics leader’s top recommendations.

    First, choose the right platform. If 94 percent of shoppers said that Facebook posts affect their holiday buying choices, then sellers would definitely want to be there. Go for social media channels that reach out to buyers and have free analytic tools. Facebook is able to give audience insights which may help sellers make informed decisions in scheduling content and targeting audience when they are most engaged.

    Second, #GetNoticed. Hashtags are a crucial way to link products to customers who are looking for it. An example of this is using the hashtags, #giftideas and #nochebuena to get the attention of potential customers.

    Third, work with advocates. Social media influencers may help because of their loyal follower-base. Through the content of bloggers and vloggers, consumers may get a firsthand opinion on products. This will make the endorsement more authentic and less of a hard sell, which makes brands more credible.

    Fourth, get your call to action right. Make the call to action clear and ensure the buying process is simple. Something as straightforward as adding a “click to buy” tab underneath that Instagram product photo they liked will help leverage positive leads.

    Lastly, encourage customer feedback. Leverage consumer reviews to create a space where happy consumers can share positive experiences of the product. Although not all reviews may be positive, sellers should be aware and respond to complaints quickly.

    As customers look forward to reviewing your product or service, keep in mind that their overall experience, from window-shopping to check-out to shipping, shapes their perception of your brand. By counting on a logistics provider like DHL for last mile requirements, you can deliver the best possible customer experience worth sharing on social media.

  • Amazon to expand Whole Foods, open more stores

    Amazon to expand Whole Foods, open more stores

    Nearly a year-and-a-half after Amazon acquired Whole Foods for approximately US US $13.5 billion, things are about to start changing. Amazon is planning to expand its Whole Foods Market portfolio by adding more stores to put more customers within its two-hour delivery service range, The Wall Street Journal reported this week. The report says Amazon has been scouting locations for bigger Whole Foods stores in states and regions where they don’t currently have any stores at all–places like Idaho, south­ern Utah and Wyoming, along with many other suburban areas.

    The report goes on to say that these stores will be approximately 45,000 sq. ft. in size and the extra space is intended to accommodate Amazon delivery and pickup from online orders.

    According to WSJ, the world’s largest online retailer also plans to expand its two-hour delivery service, Prime Now, to nearly all of its roughly 475 Whole Foods stores in the United States.

  • Back to the future going trendy in 2019

    Back to the future going trendy in 2019

    In 2019, retro will remain hot, and gender-neutral fashion will become ever more neutral, according to Lee Hyang-eun, a design engineering professor at Sungshin Women’s University, and professional speaker and consultant Kim Yong-sub. Other themes they see are the environment, data and consumers becoming even more demanding than they have been in the past. The JoongAng Ilbo sat down with the two trend analysts to discuss their forecasts for the new year.

    Lee is a co-author of “Trend Korea 2019,” an annual trend report published by Seoul National University’s Consumer Trends Analysis Center. Kim is the author of “Life Trend 2019,” another comprehensive trend report. He has also spoken at over a thousand seminars hosted by large companies, including Samsung Electronics.

    Newtro

    A retro wave has swept over Korea in the past few years, as cafes and restaurants began adopting designs from the 1970s to the ’90s. Many have enjoyed success.

    Lee Hyang-eun expects “newtro,” the term used to describe the return of the retro, to continue winning over fans from all age groups this year.

    “The return of the 1970s-to-’90s style brings back memories for older generations, but offers a whole new culture for young people in their teens and twenties,” said Lee.

    “A new form of retro with a youthful touch will be all the rage in 2019.”

    The key to newtro is not bringing back the past as it was, but polishing it to suit contemporary tastes. Good examples are Dosan Bunsik, a casual restaurant that rose to social media fame last year, as well as Fila’s Disruptor 2, a fresh take on a shoe originally released in the 1990s.

    “The trend is positive for brands, which can target new customers, and for young consumers as well, who can develop a sense of respect for cultures and objects that are older than them,” said Lee.

    Chamelezones 

    Chamelezones, or spaces that transform beyond their intended purpose, is another trend to keep an eye out for in 2019.

    Dongchoon 175 is a warehouse-turned-shopping mall in Yongin, Gyeonggi, that is becoming a huge hit with women in their 30s and 40s. Previously a logistics warehouse, the building now hosts everything from clothing stores to a trampoline park and a Finland-forest inspired lounge.

    “As chameleons change color based on their surroundings, these spaces transform according to different situations” said Lee.

    Businesses can also use chamelezones to win customers back to brick-and-mortar stores by encouraging interactive experiences and hosting regular exhibitions and concerts.

    “It’s important to breathe new life into spaces and attract people by adopting new concepts and technologies,” said Lee. “The key here is to create experiences and satisfy the five senses.”

    Data intelligence 

    Data intelligence is expected to be a dominant theme this year.

    This technology combines data analysis capabilities with voice and facial recognition tools to personalize a user experience and give businesses a better idea of consumer preferences.

    “When you process data once, it becomes information, and when you process it once more, it becomes intelligence,” said Lee. “Do it once more, and you get wisdom.”

    Data intelligence-powered services are already offered by the world’s biggest companies.

    Amazon’s Echo Look, for example, processes and analyzes a user’s outfits to make style recommendations, while new makeup apps can now apply eye shadows and lipstick on users virtually and recommend foundation shades based on skin tones.

    Gender neutral 

    Gender neutrality, a long-running theme, seems to be evolving and going beyond the simple idea of swapping dominant colors and dressing up.

    “Even with what we call unisex fashion, women just end up wearing men’s clothing,” said consultant Kim Yong-sub. “Gender neutral seeks to erase the distinction between the genders itself, and this trend is quickly expanding across not only fashion and beauty businesses but corporate structures in other sectors.”

    Kim predicts that the movement to look beyond people’s genders will gain traction in 2019, especially after the Me Too campaign and claims of harassment have shaken Korea.

    “There are times where trends stop being limited to a social issue and become economic, and that is happening with gender issues today,” he said.

    Single origin

    People will become more selective about what they eat too, Kim says.

    Starting around 2016, Koreans started pursuing their preferences in consumption instead of simply following the masses. Kim believes 2019 will be the year when people have fully developed preferences and adjust their lifestyles accordingly.

    He calls this preference-based consumption.

    “The tendency to prioritize personal preferences will become especially evident in food consumption, leading people to try to identify the origin, types and the processing methods of whatever they eat,” he said.

    The rise of the single-origin coffee attests to the growing power of personal preferences.

    Single-origin coffee is made with beans grown from a single farm, geographic area or country. Many consumers seek them out as they want to taste the flavors of a certain region instead of blends, which are made of coffee beans from several places.

    Plastic alternatives

    Environment-wise, 2018 was the year of awakening for Korea, especially on matters regarding plastic waste.

    Cafes stopped offering plastic cups in stores last year, while franchises replaced plastic straws with paper straws. Many companies are expected to continue going green this year.

    “In the past, only a small minority demonstrated an interest in environmental issues, but now celebrities and the wealthy also talk about them,” said Kim.

    As popular figures show interest, it will become fashionable to talk about the environment, Kim predicts.

    “Now, corporate interest in the environment is not a matter of choice but also of survival,” he continued. “Only businesses that actively react to environmental issues will attract consumers.”

  • Startups blooms in Vietnam, liked by youngster

    Startups blooms in Vietnam, liked by youngster

    An increasing number of young Vietnamese are taking the startup route, willing to take risks and wait for rewards. Pham Khanh Linh seemed to be all set on a rewarding career, finding a job at global financial firm Goldman Sachs after graduating from the Cambridge University. But she quit the job in less than a year. Instead of pursuing a corporate employee path, the 25-year-old decided to return to Vietnam and start her own business, which she did last year.

    She said her ambition is to make a difference in her country.

    “I didn’t feel like I could make a difference with a corporate job. I wanted to influence more people,” she said.

    Linh is the founder and CEO of Logivan, a logistics service which optimizes trucks’ routes and reduces their empty load return rates. She came up with the idea after observing that about 60-70 percent of truck drivers in Vietnam go back to their base with empty trunks, because they cannot be connected with potential customers.

    “I saw a big problem for the logistics sector in Vietnam, but also an opportunity to make an impact.”

    Linh is one among an increasing number of aspiring entrepreneurs in Vietnam who are seeking to make a difference with startups in a country that is encouraging young people to start their own businesses.

    Le Anh Tien is another. While many of Tien’s friends at the University of Science and Technology in the central city of Da Nang began a quest for a stable corporate career immediately after graduation, he demurred.

    Tien joined with two other partners to found Chatbot Vietnam last year, a startup which provides solutions for businesses on Facebook Messenger to answer customers’ questions and help them order a product without the need for a customer service officer.

    With 13 employees, the 28-year-old plans to expand the service to Indonesia and the Philippines next year. “There are investors who are interested, but I haven’t said yes to them. I’m waiting for someone who could offer me a million-dollar investment.”

    About 75 percent of fresh graduates in Vietnam are interested in starting their own business, according to a recent survey by Navigos Search, a leading provider of executive search services in Vietnam.

    Fifty-two percent of them have never attempted a startup before but want to in the near future, while 22 percent of them have attempted at least once, said the survey, which polled 1,600 graduates with less than two years working experience.

    Nguyen Phuong Mai, managing director of Navigos Search, said that Vietnam is seeing a young generation of entrepreneurs who are determined to pursue the startup path.

    “These young people have a strong entrepreneurship spirit. We can observe this spirit in large companies, and even in our own,” she said.

    Supporting environment

    What motivates these people to start up is the support from the government and local companies in recent years, Mai added.

    At the Youth Startups Forum 2018 in Hanoi last November, Prime Minister Nguyen Xuan Phuc said that the Vietnamese government is willing to make changes in regulations to facilitate timely funding for startups.

    “We need a breakthrough innovation in policies from government bodies to help startups succeed with their ideas,” he told the forum, which attracted 300 entrepreneurs from across the country.

    Investment funds are also ready to pour cash and back aspiring young entrepreneurs. In August, Linh’s Logivan, dubbed “Uber for trucks,” received an investment from the Vietnamese fund VinaCapital Ventures, which has set aside $100 million to invest in technology startups.

    Singapore-based Ethos Partners and Singapore-based Insignia Venture Partners have also invested in the startup, bringing the total investment that Logivan has raised in the second round to $1.75 million, after raising $600,000 for the first round in March.

    In early December, Logivan became one of four winners of Pitch@Palace Global 3.0, a platform hosted by the Duke of York to accelerate the work of international entrepreneurs.

    Linh became the only Vietnamese representative to win the Entrepreneur of the Year title in a competition of 23 entrepreneurs from countries like Australia, China, Hungary and Singapore and the U.K.

    Tien’s startup, Chatbot Vietnam, also received financial support of $30,000 last year from Amazon and Facebook in the FbStart program, which is designed to assist mobile startups in their early stage.

    Another reason why more young people, aging from 26 to 35 years old, want to open startups is a desire to make an impact in their own country, said Mai of Navigos Search.

    Although there are a high number of young people who found a startup because they want to be successful and rich, Navigos surveys show that other popular reasons are “wanting to be a boss” and “wanting to have a personal value on the market,” she said.

    Inevitable failures

    The number of Vietnamese startups successful in attracting investment has been increasing in recent years, reaching 92 in 2017, a 45 percent increase over 2016, according to the Topica Founder Institute, which organizes an annual program that trains and connects startups with potential investors.

    The total value of the deals was $291 million in 2017, up 42 percent from 2016, the institute said.

    However, challenges are unavoidable for the new companies. Mai said that with a large number of people attempting startups, venture funds can only select a small number, leaving the rest to their own devices.

    The lack of funds is a vital challenge to startups. “80-90 percent of startups fail in the early stages because they don’t have enough funding to move on to the expansion stage,” Phan Hoang Lan, head of the Financial Planning Division under the Ministry of Science and Technology’s Market Development Department, said at a forum earlier.

    Mai added that most startups also fail because young leaders, no matter how passionate, lack the skills to manage a new company as well as the capability to create a complete product that is well-received by the market.

    Tien’s knows this struggle too well. His previous startup, a service which connects laborers with potential workplaces, could not continue due to a lack of funds. Other projects have also failed because the team members weren’t on the same page.

    But the failures are not in vain.

    Tien’s goal to pursue his own dream seems to have been partly achieved when Chatbot Vietnam became one of the top five companies in the Startup Viet 2018 competition in November. It also received a prize from Grab Venture, an innovation arm of ride-hailing firm aimed at supporting Southeast Asia’s startups.

    “Every time my startup fails, I learn something which I could never have known without the failures. Starting a business helps me become more versatile and complete.”

    “If this startup fails, I’ll do another. I still have a couple of ideas left,” he said.

  • Artificial intelligence is $300 billion cost-saving opportunity

    Artificial intelligence is $300 billion cost-saving opportunity

    The use of artificial intelligence in the retail sector is a $300 billion cost-saving opportunity for retailers which are able to scale and expand the technology, though just 1 per cent of retailers have achieved the necessary level of development, according to research from Capgemini Research Institute. The study looked at 400 global retailers, and how they are implementing the burgeoning technology at different stages of maturity, and found that over a quarter of retailers are deploying AI in their businesses – a seven-fold increase from 2016.

    “For global retailers, it appears reality has kicked in regarding AI, both in terms of what the technology can achieve and what they need to do to get there,” Capgemini vice president global consumer products and retail sector Kees Jacobs said.

    “Of course, deploying and scaling will be the next big objective, but retailers should be wary not to chase ROI figures without also considering the customer experience.”

    According to the research, retailers deploying AI systems were eight times more likely to be working on high-complexity projects rather than smaller projects which are easier to scale, and generally lack a focus on customer usability.

    Only 10 per cent of such retailers noted customer experience as a driving factor of these developments, and only 7 per cent noted customer pain points as a priority. Meanwhile, cost (62 per cent) and ROI (59 per cent) are driving most investment into the space.

    Despite this, 98 per cent of retailers surveyed expect customer complaints to decrease, while 99 expect to see an increase in sales, as a result of investment into AI – far ahead of the more contrasted expectations noted in 2017.

  • Sears US to close further 80 stores by March

    Sears US to close further 80 stores by March

    Bankrupt US retailer Sears has informed 80 further stores of impending closure, in addition to the 40 store closures already announced. The second batch of closures is expected to be finalised by late March 2019, with liquidation sales expected to begin in early January 2019. The closures have been made in an effort to accelerate and facilitate the ‘strategic transformation’ of the business, as well as assist its financial restructuring, though GlobalData Retail managing director Neil Saunders notes that the brand is now at rock bottom.

    “As a last roll of the dice, Sears has attempted to shrink its way to success by closing stores,” Saunders said.

    “While closure sales have helped to temporarily boost footfall and revenue at some shops, they have done nothing to put the firm on a sound footing. Nor have the efforts improved perceptions.”

    According to data from the research firm, overall customer usage of both the Sears and Kmart brands has fallen over the holiday period, and brand perception has fallen below the year prior.

    “Ultimately, reinventing Sears now would be akin to raising the Titanic and making it seaworthy again: a thankless and rather pointless task,” Saunders said, continuing that liquidation is the most likely outcome at this point of the bankruptcy process which began in October 2018.

    “In our view, the lack of bids and the difficulties [Sears chairman] Eddie Lampert is having in raising finance for his own offer reflects the fact that Sears is essentially worthless.”Adtech Ad

    Lampert stepped down as company chief executive when it filed for bankruptcy in October, and made a last-minute US$4.4 billion bid to buy the retailer in late December.

    The bid would “offer employment to up to 50,000 associates”, according to CNBC, and may divert the liquidation process should Sears’ advisors decide the bid to have come from a “qualified bidder”.

  • AirAsia eyes Vietnam launch, turnaround India and Japan units

    AirAsia eyes Vietnam launch, turnaround India and Japan units

    AirAsia Group chief executive Tony Fernandes says the group has no plans to establish new subsidiaries over the next three years, apart from a unit in Vietnam. In a series of tweets, Fernandes says the low-cost carrier will focus its efforts on launching AirAsia Vietnam, as well as making Indonesia AirAsia and AirAsia Philippines “very profitable”. Last December, AirAsia signed a memorandum of cooperation with Thien minh Travel for a Vietnamese joint venture.

    Meanwhile, AirAsia‘s Indonesia and Philippines units, which have suffered losses over the years, have had their financials incorporated into the Group since the start of 2017. AirAsia has said that it is planning for a secondary listing for its Indonesia operations in fiscal 2019.

    Fernandes is also expecting AirAsia India and AirAsia Japan to be profitable by 2021. AirAsia India is working towards launching international services while AirAsia Japan plans to start connecting to points in North Asia.

    “We have a great seam[less] franchise. Indonesia, Malaysia, Thailand, Philippines and Vietnam… All the major populations and growing economies. Coupled with two great countries to enable us to cover the world – India and Japan.”

    The AirAsia Group previously had plans to launch a China unit and signed a MoU in May 2017. The pact with China Everbright Group and the Henan Government Working Group however lapsed in August 2018.

  • DHL announce ecommerce service expansion in Turkey

    DHL announce ecommerce service expansion in Turkey

    German based logistics firm DHL Express has said it will be investing more on ecommerce operations and infrastructure in Turkey in a bid to expedite parcels passing to and from Europe and several other parts of the world. A key part of the innovations and improvements will be a new operations hub at Istanbul airport but more developments are planned.

    The announcements were made at the DHL International Cross Border eCommerce Summit, which took place in Istanbul during December. And it was noted that the importance of Turkey is its strategic position as the meeting point between Europe, Africa and Asia. As a crucial trading hub, they reckon that DHL will be able to move consignments to numerous destinations in the Middle East and Africa more quickly by operating through Turkey.

    This makes Turkey a very important country for us, and we are working to make it a regional hub,” Leendert van Delft, VP Global Sales Programs DHL Express said. The operation center at the airport in Istanbul will be the first step in that direction the vice president announced. “Today, when you look at the world, everyone speaks of the US and China as ecommerce markets. But in the case of Turkey, you’re not at the initial phase of this journey, but you have actually moved from the infancy to the stage of walking. It is time for Turkey to run now.

    DHL says that their current share of global ecommerce deliveries is estimated to be in the region of 29% but they they hope to achieve something closer to between 40-50% by the end 2020. They also note that the DHL portion of same stood at 5% in 2016 and increased to 10% at the start of 2017 before rising to 15% in November 2017. And as competition and ecommerce increases, an ongoing share of business of roughly 25-30% is their reported aim.