Tag: Cambodia

  • Agatha Paris opens first stand-alone travel retail outlet

    Agatha Paris opens first stand-alone travel retail outlet

    French fashion jeweller Agatha Paris has opened its first stand-alone travel retail store, at Haikou Meilan International Airport on China’s Hainan Island.

    Opened in partnership with Hainan Duty Free, the 20 sqm store has a contract until September 2019.
    Agatha Paris will present its latest collections, including several travel-retail exclusive sets, at the upcoming TFWA World Exhibition in Cannes. The brand showcased a range of stainless-steel jewellery at this year’s TFWA Asia Pacific exhibition in Singapore.

    The brand’s collections are divided into five themes: Iconic, Timeless, Modern Chic, Classy and Sparkle. This year’s collections include African Art Deco, Grand Palais, Opera and Olympia.

    Global head of travel retail Karan Tuli says the brand launched into travel retail three years ago, initially with a sole focus on inflight sales to gain exposure. It has since expanded its network, with 330 points of sale in 25 countries, and listings with 30 airlines. Its 14 ground shop locations in Asia include China, Japan, the Philippines, South Korea and Thailand.

    “Business in Australia, Cambodia, Singapore and Vietnam is on the radar for the coming months,” says Tuli.

    “Southeast Asia and China are seeing fast expansion, and the potential for the brand to grow its travel-retail footprint is more positive than ever. Costume jewellery is a tough category, but recent spending trends have supported a positive outlook for us.”

    King Power Group founder Antares Cheng acquired the Agatha Paris brand in 2006.

  • Panalpina opens base in Cambodia

    Panalpina opens base in Cambodia

    Cambodia is currently benefiting from two decades of relative economic stability. With a stable annual GDP growth of approximately 7%, the country has become an interesting market for investors. International freight forwarding and logistics company Panalpina has expanded its global presence by opening a new office in the emerging market.

    Cambodia’s political, economic and cultural center, the capital city of Phnom Penh, is now home to Panalpina’s latest venture in Asia. The new office became operational in August, providing global and local customers with air freight and ocean freight services, customer brokerage, in-land transportation, cross-border trucking (with Vietnam and Thailand), Container Freight Station consolidation, and warehousing and storage services.

    “Our new office in Cambodia demonstrates Panalpina’s interest in the emerging economies we believe will provide strong opportunities for business growth,” says Benny Ong, country manager for Panalpina Cambodia.

    “Having a physical presence in the country means that our customers can feel confident conducting business here, knowing that Panalpina is on site to provide the services they need to support their logistics and freight forwarding requirements.”

    With a population of 15 million, Cambodia offers Panalpina opportunities for growth in the textile, agriculture and construction industry. Cambodia’s two biggest industries are textiles and tourism. The garment industry represents the largest portion of Cambodia’s manufacturing sector, accounting for 80% of the country’s exports, which directly impacts the volume of air freight shipments to and from the country.

    In 2015, air freight volume increased 14 percent, year-on-year, at Phnom Penh International Airport, with the increase attributed to a strong demand for Cambodian garments in overseas markets, such as the US and Europe. Cambodia’s total garment and footwear exports earned $6.3bn in 2015, with a growth rate of 6.7% compared to 2014. Exports have been growing continuously for the last 20 years, and are expected to continue growing in 2016.

    Revenue growth has also been enjoyed by two of Cambodia’s international shipping ports, Phnom Penh river port and Sihanoukville. Phnom Penh has enjoyed strong growth in recent years thanks to continually growing container traffic. The port handled 144,813 TEUs in 2015, up 8.3 per cent year-on-year as the result of surging exports, particularly rice and construction materials. Cambodia’s sole deep-sea port Sihanoukville handled 392,000 TEU’sactual container throughput in 2015, with average growth of 10% to 15% per annum during the last five years.

    Agricultural activities remain the main source of income for many Cambodians living in rural areas, and the industry has benefitted in recent years from government policies implementing a quota for rice (Cambodia’s principle agricultural commodity) on exports to China, Europe and the US, and tax free imports of agriculture equipment.

    “As manufacturers increasingly look towards Cambodia as a key market for goods, the need for transport logistics increases.” says Ong. “Cross-border trucking between Cambodia, Vietnam and Thailand is fueling demand for more value added services.”

    As of yet, Cambodia has no proven reserves of oil or natural gas. However, in the last few years, the Cambodian government has granted a number of licenses for petroleum exploration. “Considering the current downturn in the global oil and gas business, the possibility of a burgeoning oil and gas market in Cambodia is an exciting opportunity for Panalpina, and one that we will be paying close attention to in the future,” says Ong.

  • Cellcard launches carrier billing in Cambodia

    Cellcard launches carrier billing in Cambodia

    Cambodian mobile operator Cellcard and mobile payments company Fortumo have teamed up to offer direct carrier billing for digital content.

    Cellcard’s 4 million subscribers will be able to pay for digital content via their monthly mobile bill.

    The alliance is aimed at providing payment options for the Cambodian market, which has a credit card penetration of less than 5% but a smartphone penetration of around 40%.

    Fortumo’s direct carrier billing platform is used by smartphone app stores Google Play and Windows Phone Store, digital media companies including Sony, Hooq and Gaana as well as game developers such as EA Mobile nad Gameloft.

    The company’s alliance with Cellcard comes in the wake of recently-announced partnerships with Reliance Communications in India, Zong in Pakistan and Viettel in Vietnam covering payments over Google Play.

    Across APAC, Forumo’s direct carrier billing platform is now available to 1.5 billion customers in 16 countries.

  • CDFG opened 3000sqm Duty Free in Phnom Penh

    CDFG opened 3000sqm Duty Free in Phnom Penh

    Phnom Penh Duty Free is located inside the integrated entertainment destination of Naga City at Naga City Walk which connects Naga World to ‘Naga 2’. It offers approximately 4,000sq m of retail space with all the main DF&TR and luxury categories available: cosmetics, perfume, jewellery, sunglasses, watches, fashion, beverages, tobacco, travel goods and confectionery as well as “famous local products”.

    The end of September will see the arrival of a slew of further brands: Estée Lauder, Kiehl’s, La Mer, SK-II, Lancôme, MK, Rimowa, and Tumi.

    CDFG Phnom Penh beauty cambodia

    The beauty area in the new store.

    State-owned CDFG, which operates a brand company in Cambodia, comments: “We are the top luxury retail store in Phnom Penh providing a high-end shopping destination to tourists and business travellers. Customers can choose from more than 200 brands from around the world.”

    On opening, branded boutiques will include Longines, Tissot, Swarovski, Samsonite and Prada, with further boutiques from Armani, Coach and Furla to be unveiled at the end of this year.

    SILK ROAD TARGET

    The Phnom Penh development is part of an international expansion policy targeting the so-called ‘Silk Road Economic Belt’ to which CDFG parent, China Travel Group, is committed.

    Cambodia is a key market within the plan: CDFG has already opened its Angkor duty free store in December 2014 (where it competes with DFS), followed a year later by the Shihanoukville duty free store in December 2015. CDFG says it has “the full support at all levels of government in Cambodia”.

    CDFG – which claims to be China’s largest retailer of luxury merchandise – says that with its three stores in place it “will write a new chapter in the tourism industry in Cambodia”.

    To celebrate today’s soft opening, promotions are in place with a 15% discount on all shopping; a chance to experiencing the VIP shopping service; and a gift on purchases over $100. Scanning the company’s official WeChat account, or clicking ‘like’ on the company’s official Facebook, also qualifies for a surprise gift.

  • ‘Modest’ growth for Dairy Farm International

    ‘Modest’ growth for Dairy Farm International

    Pan-Asia retailer Dairy Farm International Holdings reports “modest” sales growth for the six months ended June 30.

    Underlying profit was slightly ahead as higher contributions from food, home furnishings, restaurants and China hypermarket Yonghui offset a lower contribution from the group’s health and beauty division. The group is seeing the benefits from investments made last year.

    Sales for the period, excluding associates and joint ventures, were down 1 per cent but up 2 per cent at constant exchange rates. Sales were impacted by the closure of underperforming stores in Indonesia and Singapore.

    The operating profit was stable at US$197 million, compared with $201 million in the first half of last year.

    Under pressure

    In the food division, sales within supermarkets and hypermarkets were up 2 per cent despite deflationary pressures.

    In Hong Kong, sales increased modestly but profits were impacted by higher rental and labour costs. In Indonesia and Singapore, profitability improved despite reduced sales following store closures. Sales were flat but profits lower in Malaysia, while the Philippines had good sales growth and improved profitability.

    Convenience stores in Hong Kong and Macau performed satisfactorily in a difficult trading environment, while overall sales in Singapore were flat because of the cutback in stores yet sales were positive and profits higher.

    Store expansion continued in mainland China, and there was good sales and profits growth.

    In the health and beauty division, sales improved in Hong Kong but Macau and Malaysia were behind with lower profitability.

    Like-for-like sales were positive in China, and in Indonesia “encouraging” improvements were made in sales and profits following a store rationalisation program.

    In the Philippines, good progress continues to be made on the integration of Rose Pharmacy.

    In home furnishings, Ikea performed well, producing growth in both sales and profits in its three markets. Store expansion opportunities are being pursued.

    Still expanding

    In the restaurant division, Maxim’s maintained its impressive track record with higher sales and profits in China and Hong Kong. The group is growing its presence on the mainland and continues to expand its Starbucks network in Cambodia and Vietnam.

    Yonghui reported 18 per cent revenue growth in the first half.

    In February, PT Hero agreed to sell its remaining Starmart stores in Indonesia. The transfer of the stores is expected to be completed in the fourth quarter.

    In March, the group refinanced short-term borrowings of $900 million, to be used in part to invest a further $191 million in Yonghui. This will maintain the group’s 19.99 per cent interest following the placement by Yonghui of a 10 per cent shareholding to JD.com.

    In April, Maxim’s acquired the Cova patisserie and restaurant franchise in Hong Kong, which has 10 outlets. Maxim’s also opened its first The Cheesecake Factory in Shanghai Disney Town.

    At the end of June, Dairy Farm, including Yonghui, had about 6500 outlets across all formats and employed 180,000-plus people.

    “While sales and profit performance in the first half have been encouraging in a challenging
    trading environment, the outlook remains uncertain with consumer confidence fragile in most
    Markets,” says chairman Ben Keswick.

    Incorporated in Bermuda, Dairy Farm International Holdings has its primary listing on the London Stock Exchange with secondary listings in Bermuda and Singapore. The group’s businesses are managed from Hong Kong by Dairy Farm Management Services through its regional offices. Dairy Farm is a member of the Jardine Matheson Group.

  • DMI, Wing launch mobile payments in Cambodia

    DMI, Wing launch mobile payments in Cambodia

    Enterprise mobility vendor DMI has teamed up with Cambodian mobile banking service provider Wing to offer mobile payment services in the market.

    The companies have developed an app for iOS and Android to allow customers to transfer, deposit and withdraw money via any mobile phone.

    Using the app, customers can pay bills, top up their mobile credit, send money to other users, donate to charity and find the nearest Wing Cash Xpress outlet.

    Cambodia has a significant unbanked population – only around 10% of the population of 15.5 million are in possession of bank cards. The mobile app is designed to address this customer segment.

    The app is available in both English and Khmer and has been designed by DMI to be quick to set up and use.

    “Following the launches of hundreds of mobile solutions all over the world, DMI is very proud to deliver a project in Cambodia for Wing,” DMI International COO Daniel Karlstrom said.

    “DMI is one of the leading technology companies in Cambodia and our collaboration has resulted in a world-class solution that is tailored for the Cambodian market and developed in-country by our Khmer team.”

  • Maybank debuts m-banking in Cambodia

    Maybank debuts m-banking in Cambodia

    Maybank has introduced its mobile banking app in Cambodia as part of efforts to strengthen its presence in the country.

    The app is the first in Cambodia to offer augmented reality and a QR code reader. A similar app was launched in Malaysia in 2014.

    Maybank group head of community financial services Datuk Lim Hong Tat, who launched the new app in Phnom Penh, said that internet banking has become a trend for many digitally savvy Cambodians who are increasingly comfortable transacting over this channel.

    Maybank’s online banking channel, namely M2U, which was introduced in Cambodia in 2012, is seeing robust growth with its registered user base increasing by over 50% within a year, and the volume of transactions has also risen by over 50% from 2014 to 2015,” said Lim.

    Lim said that with the launch of mobile banking app, customers in Cambodia will enjoy enhanced customer experience and greater speed when undertaking banking transactions over their mobile phones.

    “With the mobile banking app, Maybank customers can check their account balance, including all debit card purchases and perform simple transactions anytime, anywhere, alleviating the need for trips to our branches,” Lim explained.

    Other features offered by the app include the ability to send money to anyone with a mobile phone number – such transactions allow for cash to be withdrawn at any Maybank ATM without using an ATM card.

    The augmented reality branch locator tool allows customers to scan their surroundings and follow onscreen directions. It also detects nearby ATMs and promotions exclusive to the Maybank customer.

    The in-app QR code reader as well as loan calculator is available for public use, even if they are not yet a Maybank customer.

    Maybank Cambodia currently operates a network of 21 branches throughout the country complemented by 40 self-service terminals.

  • DFS Group Cambodia gala opening

    DFS Group Cambodia gala opening

    Luxury travel retailer DFS Group Cambodia has marked the opening of its first store, T Galleria by DFS, Angkor, with a gala event for more than 300 guests.

    DFS T-Galleria Angkor Cambodia

    In the resort town and provincial capital of Siem Reap, near the ancient temple of Angkor Wat, T Galleria by DFS, Angkor is the largest duty-free luxury department store in Cambodia. It offers travelers an integrated retail, hospitality and leisure experience with 170 brands across 86,000 sqft (7989 sqm).

    The opening celebration began with a ribbon-cutting ceremony, after which traditional Cambodian Apsara hostesses led guests through the two-storey store for traditional cultural performances and demonstrations by Cambodian craftsmen.

    DFS T-Galleria Angkor Cambodia 3

    From DFS Group were chairman/CEO Philippe Schaus and co-founder Robert Miller, while special guests included Cambodia’s Senior Minister of Economy and Finance Aun Pornmoniroth and Minister of Tourism Thong Khon.

    DFS Cambodia

    The store features a curated collection of Cambodian artisanal products designed and produced by more than 30 Cambodian artist workshops. At the event, Angkor Artwork, a Siem Reap design studio, demonstrated the art of lacquer work, while Golden Silk, one of the last fully integrated silk producers in the world, wove silk spun from Cambodian silk worms.

    DFS T-Galleria Angkor Cambodia 2

    Traditional Khmer motifs and carvings feature throughout the store, including a nearly 20m art installation suspended above the vaulted atrium.

    DFS T-Galleria Angkor Cambodia 1

    T Galleria by DFS Angkor also ranges more than 130 international brands including watches and jewellery from Bulgari, Cartier and Tiffany & Co and fashion from Bottega Veneta, Burberry, Fendi, Gucci and Saint Laurent. There are also more than 30 beauty and fragrance brands such as Cle de Peau Beaute, Dior, Estee Lauder and Giorgio Armani.

    DFS T-Galleria Angkor Cambodia 5

    The gala event also marked the official opening of the onsite restaurant, the first Crystal Jade outlet in Cambodia, serving traditional Chinese cuisine in a setting overlooking the gardens and reflecting pools outside.

    DFS T-Galleria Angkor Cambodia 6

    DFS T-Galleria Angkor Cambodia 8

    The event also provided a platform to officially announce the company’s sponsorship of several non-profit organisations focussed on helping underserved populations in Cambodia. Schaus presented a donation to Kuma Cambodia, which aims to reduce poverty through providing education, healthcare and nutrition to vulnerable youngsters, English and computer courses for teenagers, and workshops and guidance for parents and guardians.

  • Khiri Travel the first to earn Travelife Partner status in Indonesia and Laos

    Khiri Travel the first to earn Travelife Partner status in Indonesia and Laos

    Travelife is a leading training, management and certification initiative for tourism companies that are committed to sustainability. Travelife was founded with the support of ABTA in the UK and ANVR in the Netherlands in 2007 as a thorough responsible tourism certification scheme for tour operators and hotels.

    Khiri Travel in Indonesia and Laos have both been awarded Travelife Partner status following a major social and environmental audit. Khiri Travel is the first in both Indonesia and Laos to earn Travelife Partner status.

    Travelife certification for tour operators and travel agents comes in three rising stages: Engaged, Partner, and Certified. Khiri Travel Indonesia and Laos are two-thirds of the way to full certification. Khiri Travel Myanmar, Thailand and Vietnam achieved full Travelife Certification in 2015.

    Travelife is a leading training, management and certification initiative for tourism companies that are committed to sustainability. Travelife was founded with the support of ABTA in the UK and ANVR in the Netherlands in 2007 as a thorough responsible tourism certification scheme for tour operators and hotels.

    Richard Brouwer, CEO of Khiri Travel, said: “Travelife Partner status shows a great pioneering spirit and dedication by the Khiri teams in Indonesia and Laos. Khiri Travel is committed to measurable sustainability because it boosts customer satisfaction, staff motivation and business efficiency. Khiri Laos and Indonesia will keep working towards full Travelife Certification.”

    Naut Kusters, General Manager for Tour Operators and Travel Agents for Travelife said: “Khiri Travel in Indonesia and Laos are on the right path. Sustainability management is about commitment and consistent sustainable business practices. This includes a tour operator’s products, how they monitor and manage their impacts, and how they support their suppliers on their road to sustainability. I expect that the lead of Khiri will be an incentive for other companies to join the route towards sustainability.”

    The three-stage Travelife process acknowledges OECD corporate social responsibility guidelines including labor conditions, human rights, environmental responsibilities, biodiversity and fair business practices.

    The Travelife standard for tour operators is also formally recognized by the UN-supported Global Sustainable Tourism Criteria (GSTC).

  • Krispy Kreme Cambodia opens first outlet

    Krispy Kreme Cambodia opens first outlet

    Krispy Kreme Cambodia has opened its first shop, in Phnom Penh.

    This makes Cambodia the 27th country to have a Krispy Kreme Doughnuts outlet.

    It will offer the brand’s classic treats and coffee, says senior VP and international president Dan Beem. “The strong fan support for the brand is exciting, and we believe that support will continue to grow as we open more shops in the country over the next several years.”

    Krispy Kreme Cambodia

    Krispy Kreme Doughnuts has signed a franchise agreement with Express Food Group to open 10 shops throughout Cambodia over five years.

    Krispykreme cambodia

    More than 1000 people visited the Phnom Penh shop on its grand opening day. The first guest in line received a voucher for a free dozen of Original Glazed doughnuts each week for a year.

    Krispy Kreme Doughnuts has its headquarters in Winston-Salem, North Carolina, where it was founded in 1937. The company has more than 1000 retail shops internationally.

  • Starbucks Cambodia opens new and first mall outlet

    Starbucks Cambodia opens new and first mall outlet

    Coffee franchise giant Starbucks Cambodia has opened its second outlet, at Aeon Mall in Phnom Penh.

    Licensed as Coffee Concepts Cambodia, the outlet comes less than six months after the US chain made its debut at Phnom Penh International Airport. However, the mall store is the first fully accessible to the public.

    Starbuck PhnomPenh 1

    Despite its limited access, Starbucks has grown in reputation and cemented the brand, assuring long-term investment, says GM Por Lim.

    Its next store is scheduled to open in the Boeung Keng Kang district of Phnom Penh in October, with further expansion depending on brand pick-up, says Lim.

  • Singapore, Indonesia, Cambodia, Thailand Seek Free Trade Zone With EEU

    Singapore, Indonesia, Cambodia, Thailand Seek Free Trade Zone With EEU

    Singapore, Indonesia, Cambodia, and Thailand are interested in creating a free trade zone with the Eurasian Economic Union, Russian Deputy Foreign Minister Igor Morgulov said Thursday.

    “The desire to sign such an agreement has been expressed by a number of countries in southeastern Asia, including Cambodia, Singapore, Thailand, and Indonesia,” Morgulov said during a briefing at the Russia-ASEAN Summit in Sochi.

  • Siam Makro plans $258m expansion

    Siam Makro plans $258m expansion

    Thai cash-and-carry chain Siam Makro plans to invest up to 9 billion baht ($258 million) in opening stores this year in Thailand and overseas.

    Its parent company, CP All, which through its ownership of 7-Eleven Thailand is the country’s largest convenience store operator, plans to sell some of its 97 per cent stake in Siam Makro. It has appointed Siam Commercial Bank as financial advisor for a public share sale.

    It is reported CP All aims to keep a stake of more than 50 per cent in Siam Makro, whose main customers are hotels, restaurants and small convenience stores.

    Siam Makro plans to spend 6 billion baht to open 20 stores in Thailand this year, plus 3 billion baht to expand elsewhere in Southeast Asia. CFO Saowaluck Thitaphant says possible markets include Cambodia, Laos and Vietnam.

    She says the company is also interested in India, and plans a store for Myanmar once the political climate is clearer following elections.

    Siam Makro expects revenue to rise by less than 10 per cent this year.

    CP All, controlled by billionaire Dhanin Chearavanont’s Charoen Pokphand Group, says it will use proceeds of the share sale to repay debt.

  • Giant Cambodia launches in Phnom Penh

    Giant Cambodia launches in Phnom Penh

    Giant Cambodia has opened its first store in the kingdom, in Phnom Penh’s Grand City Mall.

    It is part of a major expansion into Cambodia by the Malaysian wholly owned subsidiary of pan-Asian retailer Dairy Farm International, which also has a 70 per cent stake in Lucky Private, the owner of Lucky Supermarkets.

    Dairy Farm International Indochina CEO Paul Sheldrake says Giant will offer a new experience and choices for Cambodians with its brand-name health and beauty products and housing accessories.

    New international shopping complexes are boosting retail supply in the capital, such as the 57,000 sqm Parkson’s Phnom Penh City Centre scheduled to open last year but revised to late this year. Also coming on line then will be Lion City, an integrated project by Malaysia’s Lion Group covering 61,000 sqm.

    Other new entrants include HongKongLand’s Exchange Square, covering 8000 sqm and opening early next year.

    Real estate analyst CBRE has forecast retail space in Phnom Penh to increase more than 110 per cent by early next year.

  • Cambodia duty-free store opened by DFS

    Cambodia duty-free store opened by DFS

    Luxury travel retailer DFS Group has opened its first T Galleria by DFS store for Cambodia in the resort town of Siem Reap.

    Near the ancient temple of Angkor Wat, T Galleria by DFS, Angkor is the largest Cambodia duty-free luxury department store, offering an integrated retail, hospitality and leisure experience.

    The store is opening in phases until June, bringing 170 brands to the 86,000 sqft (7990 sqm) space, including fashion and accessories, watches and jewellery, wines and spirits, and beauty and fragrances as well as locally handcrafted artisan products.

    Next to Angkor National Museum and overlooking a park, the new outlet features traditional Khmer motifs and carvings by Cambodian artisans. Stone columns feature panels carved in styles reflecting the nearby temples and palaces of Angkor Wat, intricately patterned wall screens and floor tiles evoke local architecture, and a 20m art installation suspended above the store’s vaulted atrium, was inspired by the hues of Buddhist monks’ robes. More than 200 local sales associates will welcome customers.

    Several firsts for Cambodia duty-free come with the opening of the store, such as watches and jewellery brands Bulgari, Carl F Bucherer and Tiffany & Co and international fashion brands Burberry, Bottega Veneta, Fendi, Gucci, Ralph Lauren, Saint Laurent and Zegna. There are also 12 exclusive beauty and fragrance brands such as Bobbi Brown, Cle de Peau Beaute, Mac and Sulwhasoo.

    Among Cambodian artisans featured are Angkor Artwork, whose master craftsmen Eric and Thierry Stocker produce lacquer and straw marquetry using traditional techniques. There is also Golden Silk, one of the last fully integrated silk producers in the world to use the rare yellow silkworm indigenous to Cambodia, and Samatoa, an eco-friendly accessories brand that has revived the technique of lotus-fibre weaving.

    T Galleria by DFS, Angkor has also teamed up with Artisans d’Angkor, a socially conscious business aimed at revitalising Cambodia’s traditional craftsmanship while pioneering a sustainable working environment. Its exclusive collection of handwoven silks and fine crafts were designed by and will benefit local artisans.

    An onsite restaurant, Crystal Jade, will open in June, the first outlet in Cambodia for the Singapore brand. It will serve traditional Chinese cuisine and dim sum dishes in a casual setting overlooking gardens and reflecting pools.