Tag: Cambodia

  • Tourists boost Central Group revenue

    Tourists boost Central Group revenue

    Thai retailer Central Group expects revenue to rise 21 per cent to Bt320 billion ($9.17 billion) this year following strong growth in overseas business plus tourist spending.

    Controlled by Thailand’s Chirathivat family, Central is seeking to expand in Southeast Asia, says CEO Tos Chirathivat, citing Cambodia, Laos, Myanmar and Vietnam.

    He expects overseas revenue to account for 40 per cent of total in the next five years from 30 per cent now.
    Central bought superstore chain Big C‘s Vietnam business from French retailer Casino in April, comprising 43 stores and 30 malls. Vietnam is Southeast Asia’s fastest-growing market for Central, and the company expects sales to reach Bt37 billion this year.

    Central has also benefited from rising tourist numbers in Thailand, with sales up 15 per cent this year versus 5 per cent for Thai customers, says Tos.

    The group, whose interests include shopping mall developer Central Pattana, Robinson Department Store and Central Hotel Plaza, plans to spend more on its online retail business, which currently accounts for just 1 per cent of revenue.

    Central bought fashion-focused eCommerce site Zalora in April as part of a push to win back shoppers who increasingly prefer internet shopping.

  • Axiata has no plans to downsize regional operations

    Axiata has no plans to downsize regional operations

    Axiata Group has no plans to downsize its operations in any of its eight markets, according to CEO Jamaludin Ibrahim.

    Last months, reports suggested that the company is considering selling stakes in its Indonesian, Cambodian and Sri Lankan operations, leading to speculation that the company may seek to exit the markets.

    But Kamaludin said Axiata Group is a long-term investor in each of its operating countries, the Khmer Times reported. Regardless of if the company does plan to reduce its stakes in the regional operations, the group will maintain majority ownership.

    He also told  that if the company does decide to reduce its 83.3% stake in Sri Lanka’s Dialog Axiata, money raised will be reinvested back into Sri Lanka for another venture.

    We quote Axiata’s group chief strategy officer repeating the same sentiment for funds raised through any divestment of Cambodia’s Smart Axiata.

    According to last month’s reports, Axiata was said to be seeking buyers for stakes worth up to $700 million in the regional subsidiaries. The reports indicated that the potential sales are part of efforts to reduce the group’s debt, although Axiata executives are declining to comment on this aspect.

    But Kamaludin said Axiata Group invests around $600 million to $700 million per year in expanding its regional operations.

  • Inside Starbucks Cambodia flagship

    Inside Starbucks Cambodia flagship

    Starbucks Cambodia has opened a new flagship store in Phnom Penh, in partnership with regional partner Maxim’s Group of Hong Kong.

    Cambodia is Starbucks 16th market in the China/Asia Pacific region, where it has more than 6200 stores. This is the third store in the country. Last month, Starbucks celebrated 20 years since the opening of its first store outside North America – in Japan.

    Starbucks BKK

    The Starbucks Cambodia Phnom Penh flagship, in the Boeung Keng Kang neighbourhood, will introduce Starbucks Reserve coffees to Cambodia, says Starbucks Asia Pacific president Mark Ring. An interactive coffee bar will allow customers to experience a range of brewing techniques including siphon, cold brew, pour-over, coffee press and espresso machine.

    Starbucks BKK

    Inspired by Starbucks’ 45-year history, the flagship store features not only the brand’s core menu but also rare, small-lot coffees. For the store opening, baristas handcrafted two small-lot Starbucks Reserve coffees, Colombia La Union 16 and Papua New Guinea Luoka. Over time, the store will showcase a variety of coffees from small-lot coffee farmers in various countries. All Starbucks Reserve coffee is roasted in Seattle.

    Starbucks BKK

    Starbucks BKK

    Through its licensed partner Coffee Concepts (Cambodia), a subsidiary of Hong Kong Maxim’s Group, Starbucks entered the Cambodian market in December 2015. It has two stores at Aeon Mall and Phnom Penh International Airport.

    Photo: Nick Sells at www.SoShootMeStudio.com

    It latest store covers 650 sqm over two levels and features local craftsmanship as well as iconic global images, including a hand-carved Cambodian sandstone siren, an illustration of Starbucks first store on a textured rattan canvas, a coffee landscape tapestry made of fabric woven on a rattan frame, and a metal sculpture over the bar.

    Starbucks BKK

    The centerpiece is a hand-painted mural over the stairs to the second floor, illustrating the Cambodian folklore of Sovann Maccha, the siren princess with a tail that is transformed into two Naga dragons.

    Starbucks BKK

    Starbucks is working with Cambodian Children’s Fund, a non-government organisation that works with children in one of the most underserved areas of Phnom Penh.

  • Starbucks Coffee Company opened the doors to its store in Phnom Penh, Cambodia

    Starbucks Coffee Company opened the doors to its store in Phnom Penh, Cambodia

    Starbucks Coffee Company last week opened the doors to its newest flagship store in Asia, located in Phnom Penh, Cambodia, building on its long-term relationship with Hong Kong Maxim’s Group. Cambodia is Starbucks 16th market in the China and Asia Pacific region. In September, Starbucks celebrated 20 years since the opening of its first store outside North America in Japan and today, the company has more than 6,200 stores across the China and Asia Pacific Region.

    “We are proud to bring an elevated experience to Cambodia with the introduction of our Starbucks Reserve™ coffees,” said Mark Ring, president, Starbucks Asia Pacific. “Our new flagship store in Phnom Penh’s vibrant Boeung Keng Kang neighborhood will excite Cambodian customers with a unique coffee experience that showcases our deep passion for some of the finest coffees from around the world, while honoring the country’s rich heritage and culture.”

    At the flagship store, customers can discover exceptional coffees, engage with Starbucks partners (employees) and form a deeper connection with Starbucks coffee heritage. With an atmosphere that invites customers to explore the tastes and flavors of coffees from around the world, they can sit at the interactive coffee bar and experience a range of brewing techniques including Siphon, Cold Brew, Pour-over, Coffee Press and the state-of-the-art Black Eagle espresso machine. In the hands of Starbucks skilled baristas, the Black Eagle espresso machine delivers a smooth quality and consistent taste profile that complements Starbucks® signature handcrafted beverages.

    Inspired by Starbucks 45-year history of sourcing, roasting and serving some of the world’s finest coffees, the flagship store features Starbucks core menu in addition to rare small-lot coffees through its exclusive Starbucks Reserve™ coffee program. For the store opening, baristas are handcrafting two small lot Starbucks Reserve™ coffees: Colombia La Unión 16 and Papua New Guinea Luoka. Over time, the store will showcase a rich variety of coffees that draw on Starbucks relationships with small lot coffee farmers from the world’s coffee growing regions. All Starbucks Reserve™ coffee is roasted at the Starbucks Reserve™ Roastery and Tasting Room in Seattle.

    To further elevate the coffee experience for customers, select partners at the store are Starbucks Coffee Masters. The Coffee Master program recognizes their expertise with the special designation of the black apron after they pass written and taste tests.

    Through its licensed partner Coffee Concepts (Cambodia) Limited, a subsidiary of Hong Kong Maxim’s Group, Starbucks entered the Cambodian market in December 2015 and currently operates two stores at Aeon Mall and the Phnom Penh International Airport.

    “We are pleased to further strengthen the partnership between Maxim’s and Starbucks in Asia and look forward to continuing to deliver the unique Starbucks Experience through coffee leadership, high-quality products, exceptional service and engaging baristas in a welcoming environment to customers across Cambodia,” said Michael Wu, Chairman and Managing Director, Hong Kong Maxim’s Group.

    A Perfect Blend of Cultures

    The design of the new two-story, 650 square-meter (7,000 square-feet) store features local craftsmanship and iconic global images, including a hand-carved Siren made of Cambodian sandstone, an illustration of Starbucks first store at the Pike Place market on a textured rattan canvas, a coffee landscape inspired tapestry made of fabric tightly woven on a rattan frame, and a metal sculpture hanging over the bar inspired by the coffee aroma.

    The centerpiece is a hand-painted mural over the staircase to the second floor, and illustrates the popular Cambodian folklore of Sovann Maccha, the siren princess with a tail that is transformed into two majestic Naga dragons. Illustrated by prominent local urban artists Peap Tarr and Lisa Mam, the artist highlights the distinct beauty and characteristics of urban Khmer art.

    Long-term Community Investments
    As Starbucks continues to expand its store footprint in Cambodia, it is deeply committed to being an active member of the community and a catalyst for positive change. Currently, Starbucks is working with Cambodian Children’s Fund, a non-government organization that works with children in one of the most underserved areas of Phnom Penh. The Cambodian Children’s Fund aims to transform the country’s most impoverished children into future leaders, by delivering education, family support and social development programs to the local community.

     

  • Cambodia sets final deadline for SIM registration

    Cambodia sets final deadline for SIM registration

    The Telecom Regulator of Cambodia (TRC) has given operators until the start of next month to register all customers’ SIM cards or disconnect any remaining unregistered SIMs.

    Operators will need to alert customers at least seven times within seven days before deactivation, the Phnom Penh Post reported.

    The TRC gave the order after data submitted by Cambodia’s mobile operators showed that despite the yearlong campaign to crack down on unregistered SIMs, around 1.5 million of the nation’s 19.3 million active SIMs are not properly registered.

    The government also plans to take a more active role in monitoring operators’ databases to ensure they are not allowing unregistered SIMs to be sold, by using an online management system. The TRC has indicated there will be more enforcement activity in the future once this system is in place.

    According to the report, despite the crackdown, unregistered SIMs can still be found in most Phnom Penh markets selling for as little as $0.50. SIM card sales at legitimate outlets have also declined in rsponse to the anticipated crackdown, as customers prefer the convenience of unregistered cards.

    Cambodia has presented the crackdown on unregistered SIMs as an effort to protect national security and reduce crime.

  • Owndays Europe marks first foray outside Asia-Pacific

    Owndays Europe marks first foray outside Asia-Pacific

    After rapidly building a network of stores across Asia, Japanese eyewear retailer Owndays has made its European debut.

    Owndays Europe has opened its first store in the Netherlands, the design largely true to its Asian format and its simple pricing model seamlessly converted into local currency with frames and lenses paired at between 98 euros and 198 euros.  A 20-minute “quick processing” promise is also included in its in-store marketing, two two promises being the eyewear chain’s unique selling points.

    Owndays Netherlands 1

     

    The 80 sqm Dutch store opened last week in a traditional street-front location, rather than a shopping mall, where most of its stores are located in Asia; at Passage in The Hague, a trendy area bustling with retail and food & beverages establishments.

    Owndays Europe plans to open 30 stores in the Netherlands in the next three years.

    The brand began its international expansion just three years ago and is already trading in Singapore, the Philippines, Australia, Vietnam, Taiwan, Thailand, Cambodia and Malaysia, making the Netherlands its 10th market.

    owndays-netherlands

    Owndays Europe stores carry more than 1500 designs of frames ranging from basic and functional to stylish and fashion-forward so customers can pick the right pairs of glasses to suit their lifestyles or to match occasions and functions. With a team of in-house designers based in Japan, the brand regularly adds new designs to its existing collections so customers always see something new each time they visit the shop.

    Owndays already has more than 170 shops in Asia-Pacific and sells more than 1.5 million pairs of glasses a year. It is one of the few optical retailers internationally which has adopted an entirely private label system, managing the entire process from design and manufacturing to inventory management and retail.

  • DHL Opens Link between Bangkok and Phnom Phen

    DHL Opens Link between Bangkok and Phnom Phen

    DHL Express has launched a flight connection between its Bangkok hub and Phnom Penh. According to DHL, the new flight is operated five times a week by K-Mile Air using a Boeing 737-400F, which offers a gross payload of 19 tons. The service is aimed at the growing import and export demands of industries such as garments and construction.

    “This new flight is another step towards unlocking Cambodia’s vast potential for trade in Southeast Asia,” said Ken Lee, CEO of DHL Express Asia Pacific. “Trade between Cambodia and Thailand reached US$5.1 billion in 2015, and the country also imported US$1.05 billion worth of goods from Singapore in 2014. By improving inbound and outbound capacities from markets like Thailand and Singapore where our hubs are located, we are confident that this new flight will further develop Cambodia’s market. With our extensive air network, this dedicated service will enhance the country’s global connectivity and trade relations.”

    Sean Wall, executive vice president of network operations and aviation at DHL Express Asia Pacific, said that the demand for movement of goods will grow further as Cambodia increasingly becomes an important trading player in Southeast Asia.

    “Our latest service is good news for businesses in Cambodia, offering them the capacity, frequency, and seamless export capabilities they need to reach more customers in new markets,” he said. “It also underscores our ongoing commitment to continuously strengthen our network and connectivity to provide more efficient routes for customers.”

  • Yusen opens cold storage facility in Cambodia

    Yusen opens cold storage facility in Cambodia

    Yusen Logistics is establishing a temperature-controlled distribution center in Phnom Penh, Cambodia.

    It is one of Cambodia’s largest cold storage facilities. The facility strengthens Yusen Logistics distribution network in Asia and will support Cambodia’s growing demand for warehouse storage for imported general consumer goods and chilled and frozen goods.

    In addition, the company will be offering Cambodia’s first consolidated delivery service in Phnom Penh for retailers and wholesalers.

    The new facility has about 3,000 -square-meter, almost double the capacity of the existing warehouse which included the 120 -cubic-meter temperature-controlled storage area. The expansion will enable the company to handle the storage, processing and distribution of chilled and frozen goods with quality assurance and compliance.

    The consolidated delivery service will be available to customers in Phnom Penh on a daily basis, excluding weekends. Yusen Logistics will also provide the same service for chilled and frozen goods using cold-storage boxes and will ensure product quality is maintained up to the point of delivery.

    The group’s Medium-Term Business Plan, “GO FORWARD, Yusen Logistics – Next Challenges”, positions the ASEAN region as a critical region. The Cambodia subsidiary, which began operations in 2013, has provided a diverse and varied range of logistic services, including ocean and air freight forwarding, customs clearance, domestic delivery, and cross border transportation.

    It has contributed to the smooth supply of goods to Cambodia’s domestic market with the knowledge it has built up in the import of a wide range of goods, especially foods, as well as everyday items. The company is striving to meet the logistics needs of its customers in Cambodia by blending a diverse range of services with the capabilities of new facilities.

  • Agatha Paris opens first stand-alone travel retail outlet

    Agatha Paris opens first stand-alone travel retail outlet

    French fashion jeweller Agatha Paris has opened its first stand-alone travel retail store, at Haikou Meilan International Airport on China’s Hainan Island.

    Opened in partnership with Hainan Duty Free, the 20 sqm store has a contract until September 2019.
    Agatha Paris will present its latest collections, including several travel-retail exclusive sets, at the upcoming TFWA World Exhibition in Cannes. The brand showcased a range of stainless-steel jewellery at this year’s TFWA Asia Pacific exhibition in Singapore.

    The brand’s collections are divided into five themes: Iconic, Timeless, Modern Chic, Classy and Sparkle. This year’s collections include African Art Deco, Grand Palais, Opera and Olympia.

    Global head of travel retail Karan Tuli says the brand launched into travel retail three years ago, initially with a sole focus on inflight sales to gain exposure. It has since expanded its network, with 330 points of sale in 25 countries, and listings with 30 airlines. Its 14 ground shop locations in Asia include China, Japan, the Philippines, South Korea and Thailand.

    “Business in Australia, Cambodia, Singapore and Vietnam is on the radar for the coming months,” says Tuli.

    “Southeast Asia and China are seeing fast expansion, and the potential for the brand to grow its travel-retail footprint is more positive than ever. Costume jewellery is a tough category, but recent spending trends have supported a positive outlook for us.”

    King Power Group founder Antares Cheng acquired the Agatha Paris brand in 2006.

  • Panalpina opens base in Cambodia

    Panalpina opens base in Cambodia

    Cambodia is currently benefiting from two decades of relative economic stability. With a stable annual GDP growth of approximately 7%, the country has become an interesting market for investors. International freight forwarding and logistics company Panalpina has expanded its global presence by opening a new office in the emerging market.

    Cambodia’s political, economic and cultural center, the capital city of Phnom Penh, is now home to Panalpina’s latest venture in Asia. The new office became operational in August, providing global and local customers with air freight and ocean freight services, customer brokerage, in-land transportation, cross-border trucking (with Vietnam and Thailand), Container Freight Station consolidation, and warehousing and storage services.

    “Our new office in Cambodia demonstrates Panalpina’s interest in the emerging economies we believe will provide strong opportunities for business growth,” says Benny Ong, country manager for Panalpina Cambodia.

    “Having a physical presence in the country means that our customers can feel confident conducting business here, knowing that Panalpina is on site to provide the services they need to support their logistics and freight forwarding requirements.”

    With a population of 15 million, Cambodia offers Panalpina opportunities for growth in the textile, agriculture and construction industry. Cambodia’s two biggest industries are textiles and tourism. The garment industry represents the largest portion of Cambodia’s manufacturing sector, accounting for 80% of the country’s exports, which directly impacts the volume of air freight shipments to and from the country.

    In 2015, air freight volume increased 14 percent, year-on-year, at Phnom Penh International Airport, with the increase attributed to a strong demand for Cambodian garments in overseas markets, such as the US and Europe. Cambodia’s total garment and footwear exports earned $6.3bn in 2015, with a growth rate of 6.7% compared to 2014. Exports have been growing continuously for the last 20 years, and are expected to continue growing in 2016.

    Revenue growth has also been enjoyed by two of Cambodia’s international shipping ports, Phnom Penh river port and Sihanoukville. Phnom Penh has enjoyed strong growth in recent years thanks to continually growing container traffic. The port handled 144,813 TEUs in 2015, up 8.3 per cent year-on-year as the result of surging exports, particularly rice and construction materials. Cambodia’s sole deep-sea port Sihanoukville handled 392,000 TEU’sactual container throughput in 2015, with average growth of 10% to 15% per annum during the last five years.

    Agricultural activities remain the main source of income for many Cambodians living in rural areas, and the industry has benefitted in recent years from government policies implementing a quota for rice (Cambodia’s principle agricultural commodity) on exports to China, Europe and the US, and tax free imports of agriculture equipment.

    “As manufacturers increasingly look towards Cambodia as a key market for goods, the need for transport logistics increases.” says Ong. “Cross-border trucking between Cambodia, Vietnam and Thailand is fueling demand for more value added services.”

    As of yet, Cambodia has no proven reserves of oil or natural gas. However, in the last few years, the Cambodian government has granted a number of licenses for petroleum exploration. “Considering the current downturn in the global oil and gas business, the possibility of a burgeoning oil and gas market in Cambodia is an exciting opportunity for Panalpina, and one that we will be paying close attention to in the future,” says Ong.

  • Cellcard launches carrier billing in Cambodia

    Cellcard launches carrier billing in Cambodia

    Cambodian mobile operator Cellcard and mobile payments company Fortumo have teamed up to offer direct carrier billing for digital content.

    Cellcard’s 4 million subscribers will be able to pay for digital content via their monthly mobile bill.

    The alliance is aimed at providing payment options for the Cambodian market, which has a credit card penetration of less than 5% but a smartphone penetration of around 40%.

    Fortumo’s direct carrier billing platform is used by smartphone app stores Google Play and Windows Phone Store, digital media companies including Sony, Hooq and Gaana as well as game developers such as EA Mobile nad Gameloft.

    The company’s alliance with Cellcard comes in the wake of recently-announced partnerships with Reliance Communications in India, Zong in Pakistan and Viettel in Vietnam covering payments over Google Play.

    Across APAC, Forumo’s direct carrier billing platform is now available to 1.5 billion customers in 16 countries.

  • CDFG opened 3000sqm Duty Free in Phnom Penh

    CDFG opened 3000sqm Duty Free in Phnom Penh

    Phnom Penh Duty Free is located inside the integrated entertainment destination of Naga City at Naga City Walk which connects Naga World to ‘Naga 2’. It offers approximately 4,000sq m of retail space with all the main DF&TR and luxury categories available: cosmetics, perfume, jewellery, sunglasses, watches, fashion, beverages, tobacco, travel goods and confectionery as well as “famous local products”.

    The end of September will see the arrival of a slew of further brands: Estée Lauder, Kiehl’s, La Mer, SK-II, Lancôme, MK, Rimowa, and Tumi.

    CDFG Phnom Penh beauty cambodia

    The beauty area in the new store.

    State-owned CDFG, which operates a brand company in Cambodia, comments: “We are the top luxury retail store in Phnom Penh providing a high-end shopping destination to tourists and business travellers. Customers can choose from more than 200 brands from around the world.”

    On opening, branded boutiques will include Longines, Tissot, Swarovski, Samsonite and Prada, with further boutiques from Armani, Coach and Furla to be unveiled at the end of this year.

    SILK ROAD TARGET

    The Phnom Penh development is part of an international expansion policy targeting the so-called ‘Silk Road Economic Belt’ to which CDFG parent, China Travel Group, is committed.

    Cambodia is a key market within the plan: CDFG has already opened its Angkor duty free store in December 2014 (where it competes with DFS), followed a year later by the Shihanoukville duty free store in December 2015. CDFG says it has “the full support at all levels of government in Cambodia”.

    CDFG – which claims to be China’s largest retailer of luxury merchandise – says that with its three stores in place it “will write a new chapter in the tourism industry in Cambodia”.

    To celebrate today’s soft opening, promotions are in place with a 15% discount on all shopping; a chance to experiencing the VIP shopping service; and a gift on purchases over $100. Scanning the company’s official WeChat account, or clicking ‘like’ on the company’s official Facebook, also qualifies for a surprise gift.

  • ‘Modest’ growth for Dairy Farm International

    ‘Modest’ growth for Dairy Farm International

    Pan-Asia retailer Dairy Farm International Holdings reports “modest” sales growth for the six months ended June 30.

    Underlying profit was slightly ahead as higher contributions from food, home furnishings, restaurants and China hypermarket Yonghui offset a lower contribution from the group’s health and beauty division. The group is seeing the benefits from investments made last year.

    Sales for the period, excluding associates and joint ventures, were down 1 per cent but up 2 per cent at constant exchange rates. Sales were impacted by the closure of underperforming stores in Indonesia and Singapore.

    The operating profit was stable at US$197 million, compared with $201 million in the first half of last year.

    Under pressure

    In the food division, sales within supermarkets and hypermarkets were up 2 per cent despite deflationary pressures.

    In Hong Kong, sales increased modestly but profits were impacted by higher rental and labour costs. In Indonesia and Singapore, profitability improved despite reduced sales following store closures. Sales were flat but profits lower in Malaysia, while the Philippines had good sales growth and improved profitability.

    Convenience stores in Hong Kong and Macau performed satisfactorily in a difficult trading environment, while overall sales in Singapore were flat because of the cutback in stores yet sales were positive and profits higher.

    Store expansion continued in mainland China, and there was good sales and profits growth.

    In the health and beauty division, sales improved in Hong Kong but Macau and Malaysia were behind with lower profitability.

    Like-for-like sales were positive in China, and in Indonesia “encouraging” improvements were made in sales and profits following a store rationalisation program.

    In the Philippines, good progress continues to be made on the integration of Rose Pharmacy.

    In home furnishings, Ikea performed well, producing growth in both sales and profits in its three markets. Store expansion opportunities are being pursued.

    Still expanding

    In the restaurant division, Maxim’s maintained its impressive track record with higher sales and profits in China and Hong Kong. The group is growing its presence on the mainland and continues to expand its Starbucks network in Cambodia and Vietnam.

    Yonghui reported 18 per cent revenue growth in the first half.

    In February, PT Hero agreed to sell its remaining Starmart stores in Indonesia. The transfer of the stores is expected to be completed in the fourth quarter.

    In March, the group refinanced short-term borrowings of $900 million, to be used in part to invest a further $191 million in Yonghui. This will maintain the group’s 19.99 per cent interest following the placement by Yonghui of a 10 per cent shareholding to JD.com.

    In April, Maxim’s acquired the Cova patisserie and restaurant franchise in Hong Kong, which has 10 outlets. Maxim’s also opened its first The Cheesecake Factory in Shanghai Disney Town.

    At the end of June, Dairy Farm, including Yonghui, had about 6500 outlets across all formats and employed 180,000-plus people.

    “While sales and profit performance in the first half have been encouraging in a challenging
    trading environment, the outlook remains uncertain with consumer confidence fragile in most
    Markets,” says chairman Ben Keswick.

    Incorporated in Bermuda, Dairy Farm International Holdings has its primary listing on the London Stock Exchange with secondary listings in Bermuda and Singapore. The group’s businesses are managed from Hong Kong by Dairy Farm Management Services through its regional offices. Dairy Farm is a member of the Jardine Matheson Group.

  • DMI, Wing launch mobile payments in Cambodia

    DMI, Wing launch mobile payments in Cambodia

    Enterprise mobility vendor DMI has teamed up with Cambodian mobile banking service provider Wing to offer mobile payment services in the market.

    The companies have developed an app for iOS and Android to allow customers to transfer, deposit and withdraw money via any mobile phone.

    Using the app, customers can pay bills, top up their mobile credit, send money to other users, donate to charity and find the nearest Wing Cash Xpress outlet.

    Cambodia has a significant unbanked population – only around 10% of the population of 15.5 million are in possession of bank cards. The mobile app is designed to address this customer segment.

    The app is available in both English and Khmer and has been designed by DMI to be quick to set up and use.

    “Following the launches of hundreds of mobile solutions all over the world, DMI is very proud to deliver a project in Cambodia for Wing,” DMI International COO Daniel Karlstrom said.

    “DMI is one of the leading technology companies in Cambodia and our collaboration has resulted in a world-class solution that is tailored for the Cambodian market and developed in-country by our Khmer team.”

  • Maybank debuts m-banking in Cambodia

    Maybank debuts m-banking in Cambodia

    Maybank has introduced its mobile banking app in Cambodia as part of efforts to strengthen its presence in the country.

    The app is the first in Cambodia to offer augmented reality and a QR code reader. A similar app was launched in Malaysia in 2014.

    Maybank group head of community financial services Datuk Lim Hong Tat, who launched the new app in Phnom Penh, said that internet banking has become a trend for many digitally savvy Cambodians who are increasingly comfortable transacting over this channel.

    Maybank’s online banking channel, namely M2U, which was introduced in Cambodia in 2012, is seeing robust growth with its registered user base increasing by over 50% within a year, and the volume of transactions has also risen by over 50% from 2014 to 2015,” said Lim.

    Lim said that with the launch of mobile banking app, customers in Cambodia will enjoy enhanced customer experience and greater speed when undertaking banking transactions over their mobile phones.

    “With the mobile banking app, Maybank customers can check their account balance, including all debit card purchases and perform simple transactions anytime, anywhere, alleviating the need for trips to our branches,” Lim explained.

    Other features offered by the app include the ability to send money to anyone with a mobile phone number – such transactions allow for cash to be withdrawn at any Maybank ATM without using an ATM card.

    The augmented reality branch locator tool allows customers to scan their surroundings and follow onscreen directions. It also detects nearby ATMs and promotions exclusive to the Maybank customer.

    The in-app QR code reader as well as loan calculator is available for public use, even if they are not yet a Maybank customer.

    Maybank Cambodia currently operates a network of 21 branches throughout the country complemented by 40 self-service terminals.