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Tag: Coles

  • Delivery Showdown: Woolworths Teams Up with DoorDash as Coles Partners with Uber Eats in Australian Market

    Delivery Showdown: Woolworths Teams Up with DoorDash as Coles Partners with Uber Eats in Australian Market

    In the world of grocery delivery services, competition is heating up as two major players, DoorDash and Uber Eats, expand their alliances with top Australian supermarkets. Woolworths, the country’s largest supermarket, has recently joined DoorDash’s delivery platform. This news was quickly followed by the announcement that Uber Eats has expanded its service with Coles and secured an exclusivity agreement.

    The Shift Towards Third-Party Delivery Services

    These developments come in the wake of the dissolution of Menulog, a food delivery brand that ended all its operations in Australia on November 26 after two decades of service. Despite this, Woolworths persists in providing deliveries via its own label, Milkrun, which currently serves over 500 suburbs in Australia’s largest cities, utilizing the brand’s Metro stores.

    Simon Rossi, DoorDash’s VP of Apac, happily welcomed Woolworths to the platform. He expressed that Woolworths’ impending arrival on their platform signifies their commitment to enhancing customer choice, convenience, and value.

    Expansion of Uber Eats and Coles Partnership

    Coles, previously partnered with DoorDash, announced its plans to enhance its product range on Uber Eats by 50%, offering up to 17,000 products. The companies revealed their intention to enter an exclusive partnership by December 26.

    Lucas Groeneveld, Uber Eats’ regional GM of retail across Apac, noted that for many Australians, having their Coles shopping delivered through the Uber Eats app has become an integral part of their daily lives.

    DoorDash Completes Australian Market Penetration

    For DoorDash, Woolworths represents the last of Australia’s top four brands to join its service. Coles, Aldi, and IGA are all current partners, though Coles plans to leave the service on December 26. In the meantime, Woolworths continues to deliver with Uber Eats.

    Amitabh Mall, Woolworths group MD, spoke on the importance of providing customers with fast, flexible options for their grocery needs. He affirmed that the partnership with DoorDash will enable them to leverage their extensive store network to reach more customers on platforms they use every day.

    Jonathan Torr, Coles’ executive GM of e-commerce, lauded the move as “another way of helping our customers get what they need, wherever they need it”.

    Questions & Answers

    Q: What is the significance of Woolworths joining DoorDash?
    A: Woolworths is Australia’s largest supermarket, and its addition to DoorDash’s platform signifies the company’s commitment to expanding customer choice, convenience, and value.

    Q: What changes are taking place in Coles’ partnership with Uber Eats?
    A: Coles is expanding its product range on Uber Eats by 50%, offering up to 17,000 products. The companies also plan to enter an exclusive partnership by December 26.

    Q: How is Woolworths responding to consumer demand for flexible grocery options?
    A: Woolworths continues to invest in a variety of on-demand options, including its own label, Milkrun, and partnerships with third-party delivery services like Uber Eats and DoorDash.

  • Optus Faces Hefty $826K Fine Over Coles Mobile Scam Breach: A Deep Dive into Australia’s Telco Scandal

    Optus Faces Hefty $826K Fine Over Coles Mobile Scam Breach: A Deep Dive into Australia’s Telco Scandal

    Optus Mobile, a renowned telecommunications firm, has been hit with another hefty fine of $826,320 for breaching anti-scam regulations. This recent violation pertains to its business operations under the Coles Mobile brand.

    Investigation and Breaches

    The Australian Communications and Media Authority (ACMA) served the penalty after a thorough investigation into the infractions committed by Optus. The probe revealed that the company had infringed anti-scam provisions on 44 separate instances during September and October of the previous year. These infractions were carried out through Coles Mobile, a collaborative venture enabling consumers to register for a mobile contract via the Coles supermarket chain.

    Investigators unveiled that scammers had managed to exploit a security loophole in a third-party identity verification system employed by Optus. This loophole permitted the fraudsters to sidestep certain parts of the obligatory verification procedure. As a result, these unscrupulous individuals managed to seize control of a minimum of four client mobile services and infiltrate their bank accounts. The reported losses from these scam activities totalled $39,000.

    Implications and Responses

    Samantha Yorke, a member of the ACMA, conveyed the severity of such fraudulent activities. She highlighted the resultant monetary losses and lingering trauma emanating from the task of reclaiming digital identities. Yorke stated that although this was a solitary issue that was promptly addressed, the lack of a sturdy customer ID verification system is unacceptable. This holds particularly true for a prominent provider in the industry such as Optus, which is currently Australia’s second largest.

    Yorke also pointed out that the imposed fine is the maximum monetary penalty that the ACMA has the jurisdiction to enforce in this case. The severity of the fine reflects the seriousness of the breaches committed by Optus.

    The recent penalty adds to the already considerable financial repercussions that Optus has faced this year due to regulatory contraventions. Earlier in September, the firm was directed by the Federal Court to pay a staggering $100 million for engaging in unfair sales practices. These unethical practices affected over 400 customers and were carried out at 16 Optus outlets between August 2019 and July 2023.

    Questions & Answers

    What led to the recent $826,320 fine imposed on Optus Mobile?
    Optus Mobile was fined for breaching anti-scam regulations, specifically in relation to its business operations under the Coles Mobile brand.

    How were scammers able to exploit Optus’s systems?
    Scammers exploited a security loophole in a third-party identity verification system used by Optus, which allowed them to bypass parts of the obligatory verification process and gain control of several consumer mobile services.

    What were the consequences of the scam activities?
    The fraudulent activities resulted in reported losses of $39,000 and caused distress to consumers who had to recover their digital identities.

  • Supercharged Supermarket Sales Propel Coles’ First Quarter Success

    Supercharged Supermarket Sales Propel Coles’ First Quarter Success

    Coles, the prominent Australian supermarket chain, reported an increase in sales for the first quarter, primarily fueled by the robust performance of its supermarket division.

    Sales Increase in the First Quarter

    Coles experienced a 3.9% rise in sales for the 13 weeks ending September 28, totaling $10.9 billion. The supermarket division was the primary driver for this growth, where the sales surged by 4.8% reaching $9.9 billion.

    Dynamic Competitive Market

    Excluding tobacco, the supermarket sales increased by 7%, which was supported by a concentrated effort on product selection and value, enhanced availability, and a 28% increase in e-commerce sales. Amid an ever-changing competitive market, Coles has adjusted its pricing structure across various categories to adapt to the evolving landscape. The retailer has expanded the number of products in its everyday low price (EDLP) range to cater to customer needs.

    Decrease in Tobacco Sales

    The sales of tobacco drastically fell by 57% due to new legislation and growth in the illicit market. Excluding tobacco, the inflation of supermarket prices moderated to 1.2% from 1.5% in the previous quarter.

    Liquor Segment Sales

    Despite the overall sales growth, the liquor segment experienced a minor slip, with sales dropping 1.1% to $842 million. Additionally, the ‘other’ segment, related to the product supply agreement with Viva Energy, witnessed a 17.9% decrease in sales to $156 million.

    CEO’s Comments on Performance

    Coles Group CEO Leah Weckert expressed satisfaction with their performance, attributing the supermarket sales growth to the focus on value, quality, and customer experience. Noting the positive impact of major transformation projects, Weckert mentioned that availability had reached its highest levels since pre-Covid, with e-commerce sales penetration reaching 13.3%.

    Looking Forward

    As Coles enters the second quarter, supermarket sales growth remains at similar levels to the first quarter, whereas the liquor market continues to be challenging with customers staying budget-conscious. As the holiday season approaches, Coles aims to cater to every taste and budget with their Christmas range and continue to focus on improving the omnichannel customer experience.

    Questions & Answers

    What was the key driver for Coles’ sales growth in the first quarter?
    The supermarket segment was the primary driver for first quarter sales growth, accounting for a 4.8% rise.

    What changes did Coles make to adapt to the changing competitive market?
    Coles has adjusted its pricing structure across various categories and expanded the number of products in its everyday low price (EDLP) range.

    How has Coles been performing in the second quarter?
    In the early part of the second quarter, supermarket sales growth has remained at similar levels to the first quarter. However, the liquor market continues to be challenging with budget-conscious consumers.

  • Coles Reports Robust Fiscal Year Results: Supermarket Sales Surge, E-commerce Thrives, Liquor Division Shows Moderate Growth

    Coles Reports Robust Fiscal Year Results: Supermarket Sales Surge, E-commerce Thrives, Liquor Division Shows Moderate Growth

    Coles has announced a 3.6% increase in group sales, reaching $44.3 billion, with an EBITDA rise of 11% to $3.9 billion for the current fiscal year. The group’s net profit after tax also increased, up by 2.4%, yielding a total of $1.07 billion.

    Driving Growth Through Supermarkets

    The company attributes much of its sales growth to its supermarket division, which showed a robust performance, growing by 4.3% and reaching $40 billion. The supermarket division’s EBITDA also rose by 9%, jumping from $2 billion to $2.1 billion. In addition, the division saw a rise in gross margin, from 26.6% to 27.4% on a year-on-year basis.

    This increase in supermarket sales revenue was bolstered by strong volume growth across transactions and basket sizes. Customers reacted positively to the company’s seasonal ‘Great Value, Hands Down’ value campaigns. Notably, the company had strong performance across several special occasions, such as Christmas, Easter, Halloween, and Mother’s Day. The success of collectible and continuity programs, such as the Curtis Stone Glassware and Harry Potter Magical Discs campaigns, played a significant role in bolstering Coles’ supermarket results for this financial year.

    Evolving E-commerce Performance

    Coles’ e-commerce sector within the supermarket division witnessed a rise of 24.4%, reaching $4.5 billion. The increase in penetration to 11.2% was driven by digital campaigns, Black Friday, Coles Fest, and the May Mega Sale.

    However, the group’s liquor division reported a slight increase of 1.1% in sales revenue, amounting to $3.6 billion, with a flat gross margin at 23.5%. The division’s EBITDA saw a decrease of 8.6%, falling from $133 million to $113 million on a year-on-year basis. Despite the decrease, Coles saw positive results in the liquor sales due to new store openings, a Tasmanian acquisition, and the curating of its wine category to meet local customer preferences.

    Liquorland and Future Plans

    Coles’ simplified ‘Simply Liquorland’ banner pilot was well-received in selected stores across South Australia, Victoria, and Queensland. The company plans to complete the ‘Simply Liquorland’ by the third quarter of the next fiscal year at a one-time cost of approximately $20 million. In addition, they plan to open about 19 new liquor stores, close 25 stores, and renew roughly 130 stores.

    Looking forward, Coles’ Chief Executive Officer, Leah Weckert, emphasized that the primary focus for the company will be on cost control and the delivery of the first full year of annualised benefits from its ADC program.

    Questions & Answers

    What drove the growth in Coles’ sales?
    The growth in Coles’ sales was largely driven by a strong performance in its supermarket division and positive customer response to its seasonal value campaigns.

    How did Coles’ e-commerce sector perform?
    Coles’ e-commerce sector within the supermarket division showed a significant rise of 24.4%, reaching $4.5 billion.

    What are the future plans for Coles’ ‘Simply Liquorland’?
    The ‘Simply Liquorland’ is planned to be completed by the third quarter of the next fiscal year, with approximately 19 new liquor stores being opened, 25 stores getting closed, and about 130 stores being renewed.

  • Hunt And Brew Launches Australia’s Highest-protein Milk, Targeting Health-conscious Millennials And Gen Z

    Hunt And Brew Launches Australia’s Highest-protein Milk, Targeting Health-conscious Millennials And Gen Z

    Hunt and Brew, an Australian food and beverage company, has introduced its high-protein milk product, Extra Protein Milk 1L, to the national market. This newly launched product is now available at all Coles supermarkets throughout Australia.

    Product and Market Position

    The brand asserts that this product has the highest dairy protein content currently available, boasting a robust 16 grams of dairy protein per 250ml serving. This offering outstrips standard milk products by 80%, positioning it as a standout in the dairy market.

    The senior brand manager of Hunt and Brew, Jake Calabrese, expressed the company’s objective in introducing this high-protein milk. He cited a distinct market opportunity in the conventional dairy milk sector. The company designed this premium protein-rich milk to satisfy the increasing consumer demand for accessible, wholesome, and natural solutions to augment protein intake.

    Product Source and Uses

    The milk for this product comes from high-quality farms in the Margaret River and the adjacent Southwest region of Western Australia. It is versatile and works well in coffee and tea. It is also a perfect high-protein addition to breakfast cereals and smoothies.

    Target Audience and Market Strategy

    The launch targets younger generations, particularly millennials and generation Z. This strategy aligns with Hunt and Brew’s wider efforts to regain significance in the dairy industry.

    Calabrese further elaborated on the company’s mission, stating that Hunt and Brew aspires to improve the dairy sector. The company aims to attract younger, health-conscious millennials and generation Z back to the dairy milk category.

    Questions & Answers

    What is the protein content of the new Extra Protein Milk from Hunt and Brew?
    The Extra Protein Milk from Hunt and Brew contains 16 grams of dairy protein per 250ml serve, 80% more than standard milk.

    Who is the target market for Hunt and Brew’s new product?
    The company is targeting millennials and Gen Z who are more health-focused and interested in natural, convenient ways to increase their protein intake.

    Where is the milk for Hunt and Brew’s product sourced from?
    The milk is sourced from high-quality farms in the Margaret River and the surrounding Southwest region of Western Australia.

  • Hecho En Mexico Debuts Ready-to-heat Packs At Coles Supermarkets Nationwide

    Hecho En Mexico Debuts Ready-to-heat Packs At Coles Supermarkets Nationwide

    The Melbourne-based Mexican fast-food chain, Hecho En Mexico, has made moves to broaden its horizons into the retail market by introducing two of its most popular dishes in ready-to-heat packs.

    The launch, resulting from a collaboration with cooked-protein provider Country Cooked, includes two of the chain’s fan favorites: Hecho En Mexico Chicken Fajitas and Hecho En Mexico Pulled Pork Tacos. The chicken fajitas consist of a 12-hour marinated chicken fajita mix, while the pulled pork tacos feature seasoned Mexican pulled pork.

    The convenient packs are inclusive of six flour tortillas and tomatillo salsa. Customers need only add shredded cheese and lime to have a well-rounded meal ready in under 20 minutes.

    Since making its first appearance in Fitzroy, Melbourne back in 2013, Hecho En Mexico has experienced rapid growth, resulting in the opening of over 20 restaurants across Australia.

    Loui Marcocci, the co-founder of Country Cooked, expressed his optimism about this new venture. According to him, this partnership illustrates the increasing opportunities for fast-service restaurants to venture into the retail sector.

    Marcocci highlighted that Hecho En Mexico had already been utilizing Country Cooked’s products in its restaurants. He expressed how this move is mutually beneficial, extending the brand’s reach to retail consumers and offering fans of the restaurant the convenience of purchasing their favorite dishes at their local Coles supermarket.

    The new Hecho En Mexico range is currently accessible at Coles supermarkets nationwide.

    Questions & Answers

    What is Hecho En Mexico’s new venture?
    Hecho En Mexico, in collaboration with Country Cooked, is launching two of its popular dishes in ready-to-heat packs for retail.

    What dishes are included in the ready-to-heat range?
    The range includes the Hecho En Mexico Chicken Fajitas, a 12-hour marinated chicken fajita mix, and Hecho En Mexico Pulled Pork Tacos, made with seasoned Mexican pulled pork.

    Where are the ready-to-heat packs available for purchase?
    The ready-to-heat packs are available at Coles supermarkets nationwide.

  • Tahini Neri debuts Moroccan Matbucha dip at Coles

    Tahini Neri debuts Moroccan Matbucha dip at Coles

    Tahini Neri, a leading dip brand from Australia, has broadened its product portfolio by introducing Moroccan Matbucha, a product inspired by Mediterranean cuisine.

    Introduction of Moroccan Matbucha

    Matbucha, as described by Tahini Neri, is a rich, slow-cooked tomato dip that boasts versatility. It can serve as a base for shakshuka, be mixed into pasta, or simply be relished as a snack on its own. The company elaborates that the Matbucha dip is a healthy, wholesome snack that is made from real ingredients, satisfying consumers’ cravings for authentic Mediterranean-inspired flavors.

    Focus on Quality and Innovation

    Tahini Neri emphasizes its dedication to superior quality, taste, and novelty. Through this ethos, the company aims to enhance the snack experience for all types of consumers, food enthusiasts and health-focused individuals alike.

    Availability and Reach

    The new Moroccan Matbucha dip can now be found in Coles stores all over the country, retailing at an RRP of $6. With an expansive reach, Tahini Neri, established in 2018 by the Melbourne-based duo Neriyah and Rikki, is available in over 1000 stores throughout Australia, as well as in Hong Kong and Singapore.

    Questions & Answers

    What is the new product launched by Tahini Neri?
    The new product is a Moroccan Matbucha, a tomato-based dip influenced by Mediterranean cuisine.

    What are some ways to enjoy Moroccan Matbucha?
    Moroccan Matbucha can be used as a base for shakshuka, mixed into pasta, or simply enjoyed as a standalone snack.

    Where can consumers purchase the new product?
    The product is available at Coles stores nationwide and at over 1000 stores throughout Australia, Hong Kong, and Singapore.

  • Coles reports steady revenue growth in supermarkets and liquor

    Coles reports steady revenue growth in supermarkets and liquor

    Coles says its third-quarter revenue was up 3.7 per cent, from $9.065 billion to $9.4 billion this year, citing volume growth and its value offering resonating with value-conscious consumers. 

    E-commerce sales increased by 25.7 per cent to $1.1 billion during this period with an 11.3 per cent increase in penetration. 

    Sales revenue for products exclusive to Coles saw a 4.5 per cent increase to $3.2 billion, with the Coles Finest range recording a revenue growth of 13.7 per cent.

    Total supermarket inflation increased slightly, from 1.4 per cent to 1.5 per cent year on year in the third quarter, despite the impact of flooding in Far North Queensland in February and Cyclone Alfred on Southeast Queensland and northern NSW in March.

    Livestock inflation was mainly seen across lamb, pork and poultry categories by increases in costs, while fresh produce inflation was elevated as a result of Cyclone Alfred and the cycling of abundant supply. 
    A deflation was reported in the categories of health and home, offsetting higher coffee and chocolate prices.

    Coles opened two new stores, with two closings and eight renewals during the quarter. 

    Liquor sales revenue rose by 3.4 per cent to $813 million, benefiting from the addition of 31 net new liquor stores over the last year, including the acquisition of 20 stores in Tasmania last June.

    E-commerce sales revenue for liquor was recorded at $52 million, a 18.2 percent increase from the same period last year, with a penetration rate of 6.5 percent.

    The Simply Liquorland program was announced in March, which will see Coles converting Vintage Cellars and First Choice Liquor Market stores into Liquorland. 

    “We are pleased to have delivered another solid quarter of sales growth, particularly as we were cycling a very strong third quarter in FY24,” said Coles group CEO Leah Weckert.

    “These results reflect the continued investments we are making in value and in improving the shopping
    experience for our customers both in store and online.”

  • TBH Skincare rolls out in 857 Coles stores

    TBH Skincare rolls out in 857 Coles stores

    TBH Skincare has partnered with Coles Supermarkets and will be stocked in 857 stores across Australia.

    The move follows the brand’s recent merger with fellow beauty company Boost Lab under the new umbrella, York Street Brands. Earning more than $6 million in annual turnover just three years after launch, TBH Skincare expects to bring in an estimated $20 million in combined revenue annually.

    “We have been in discussions with Coles for several months, and we couldn’t be more excited,” said Rachael Wilde, co-founder of TBH Skincare.

    “Seeing over 115,000 units leave our warehouse just for the first order and thinking of how many people that will reach is a dream come true.”

    TBH Skincare began as an e-commerce channel in 2020, launching with its Acne Hack Spot Treatment product. Since then, the brand has expanded its product range and stockists, with more than 1200 stores now carrying its products.

    “My mission has been to give consumers ease in access so they feel empowered, and now I feel like, as a brand, we can say that confidently,” said Wilde.

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  • Coles posts higher sales as more customers prefer to eat at home

    Coles posts higher sales as more customers prefer to eat at home

    Coles saw higher sales in the first quarter of FY24, attributed to more customers preferring to eat and have entertainment at home to cut back on discretionary spending.

    Group sales rose 3.6 percent yearly to $10.25 billion, attributed to growth in both the supermarket and liquor segments.

    “During the quarter, we continued to focus on providing our customers with more value at the checkout through our ‘Great value. Hands down’ campaign, as well as everyday prices, weekly specials, and personalized Flybuys, offers,” said Leah Weckert, CEO at Coles.

    “We added several features to make it easier and faster for customers to find value through our digital platforms.”

    Supermarket sales jumped 4.7 percent to $9.19 billion, while liquor sales inched 1.8 percent higher to $851 million. Sales from other businesses hit $214 million during the quarter.

    “Our expanded Exclusive to Coles brand portfolio across food and liquor has never been more important, while collectible campaigns have also provided value to customers. Pleasingly for customers, availability continues to improve, and inflation in key categories is moderating,” said Weckert.

    Coles opened one new store and closed one during the quarter.

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  • Coles rolls out Netflix favourites-inspired frozen food range

    Coles rolls out Netflix favourites-inspired frozen food range

    Coles has rolled out a range of frozen food products inspired by two of the most-watched Netflix shows: Stranger Things and Squid Game.

    The Netflix range includes Stranger Things-themed frozen pizzas, beef brisket BBQ patties, spicy wing nibbles and ice cream, and Squid Game-themed chicken nuggets and stuffed potato mashies.

    Available in two flavours, Rad Pepperoni and the Gnarly Hawaiian, the frozen pizzas are packaged in the same retro-designed boxes as The Surfer Boy Pizzas, the show’s pizzeria.

    Meanwhile, the four-pack beef brisket BBQ patties take inspiration from the show’s family-owned diner, Benny’s Burgers, and the Hellfire Club Spicy Wing Nibbles from the show’s Hawkins High School Society.

    The Stranger Things ice cream is available in 1-litre tubs in three flavours: Butterscotch, Cinnamon Buns Vanilla, and Cookie Pieces.

    The supermarket also launched a 9-pack BBQ chicken nuggets in the shape of triangles, circles, and squares inspired by Squid Game’s guard marks, alongside a 12-pack of Stuffed Potato Mashies with a red and green filling, playing on the red light, green light game from the show.

    Tim Lane, business category manager for frozen at Coles, said the company was thrilled to partner with the streaming service and bring new products inspired by its popular franchises.

    “We’re committed to working with suppliers to expand and diversify our product offering, and this innovative range draws on inspiration from the concepts and brands fans have seen throughout the shows,” said Lane.

  • Coles posts $1 billion profit as customers demand value

    Coles posts $1 billion profit as customers demand value

    With inflation and cost-of-living pressures rising, Coles says its Dropped & Locked value campaigns and own brand offerings boosted sales in FY23.

    For the 52 weeks to June 25, sales from continuing and discontinued operations reached $41.5 billion – up 5.3 percent – while tax-paid profit rose to $1 billion.

    Supermarket sales reached $36.7 billion, up 6.1 percent, with online sales of $2.8 billion, up 1.1 percent as customer shopping behaviour normalized with the return to in-store shopping.

    Due to rising cost pressures, the Exclusive to Coles range delivered $12.4 billion in this financial year, up 9.6 percent.

    The sales growth was attributed to the retailer’s Dropped & Locked value campaigns and the successful execution of trade plans during Easter, Christmas, and Mother’s Day.

    Coles completed 46 store renewals and opened 17 new stores and closed six, taking the network to 846 supermarkets.

    Sales in Coles’ liquor division reached $3.6 billion driven by strong performance of the Liquourland banner. Online sales increased 22.6 percent to $203 million driven by on-demand delivery and express delivery through Uber Eats and DoorDash.

    The Ready-to-Drink category was the strongest performing segment with its Exclusive Liquor Brand sales increasing by 8.5 per cent for the year.

    Coles Group CEO, Leah Weckert, said the business is continuing to “invest, innovate and drive sustainable growth” since its demerger.

    “Cost of living is the number one focus for our customers right now and we continue to invest in providing value through ‘Dropped & Locked’, everyday trusted pricing, weekly specials, Flybuys and our exclusive brand portfolio.

    “These initiatives are resonating with customers and we remain well positioned to grow in the current environment as more customers choose to eat at home.”

    During the year, Michael Courtney was appointed CEO of Coles Liquor while Anna Croft became the chief commercial officer.

    Moving forward, the retailer says cost of living pressures “are likely to remain” for many Australian households and the business will continue to invest in its physical and digital footprint.

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  • Dilmah launches luxury artisanal tea range across Coles stores

    Dilmah launches luxury artisanal tea range across Coles stores

    Sri Lanka’s tea brand Dilmah has launched its luxury artisanal tea collection across 650 Coles supermarkets nationally.

    Dubbed ‘85 Reserve’ – the luxury tea range is sold in tin caddies each consisting of 20 large tea bags.

    It comes with six flavours and herbal infusions, namely Peppermint & Cinnamon, Ceylon Spice Chai, Lychee & Vanilla, Ear Grey & Vanilla, Ceylon Green Tea with Mint, and Royal Ceylon Breakfast – the last three will be available in Coles.

    Dilmah chairman Dilhan C. Fernando said Australians are “among the first in the world” to enjoy the range.

    “In the past six months, we have seen a nearly 60 per cent increase in luxury tea sales on the Dilmah Australia e-commerce website, and we are thrilled to offer the retail shopper this same luxury experience.”

    The full range can be bought online on the Dilmah Website.

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  • Australia’s Coles Supermarkets enters Malaysia via Jaya Grocer

    Australia’s Coles Supermarkets enters Malaysia via Jaya Grocer

    Australia’s leading retailer Coles Supermarkets has entered the Malaysian market, bringing in 200 products through an exclusive collaboration with Malaysian supermarket Jaya Grocer.

    The deal allows Jaya Grocer to expand their Australian product offerings with over 1,000 products from Australian-based brands, including Coles, available at all 43 stores and for GrabMart delivery nationwide.

    The well-known Australian home-grown supermarket chain is renowned for its diverse range of quality fresh ingredients and imported goods.

    “Coles has been exporting high-quality Australian food for over 20 years to more than 30 countries.

    “We think Malaysia is a great country and with Jaya Grocer and GrabMart supporting our brand, we hope growth will continue into the future,” said Coles’ general manager for exports Will Mulholland at a ceremony here, today.

    He said Coles would broaden its offerings to include Australian dairy products and ice creams.

    At the moment, most of its products are predominantly placed in the grocery aisle.

    “We are here for the long term. Jaya Grocer’s great offerings and presentation fit very well with our stores in Australia,” said Mulholland.

    Shoppers enjoy up to a 15 per cent off some of Coles’s top-selling products such as Coles Rice Crackers Seaweed, Coles Chocolate Finger Biscuits, Coles Drinking Chocolate and Coles Hot Chocolate Sachets until July 9, 2023.

    There will be more value deals and discounts every month via Jaya Grocer’s membership programme powered by Grab. Access to the membership programme is directly via the Grab mobile app.

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  • Coles launches Southern Style Hot Roast Chicken

    Coles launches Southern Style Hot Roast Chicken

    Coles has announced a major new flavor for its famous hot roast chickens – and it’s sure to be a hit with KFC fans. For the first time, the supermarket giant will release a Southern Style version of the family favorite.

    Coles tells 7Life it “wanted to create a tasty and tangy flavor” to build on its “best-selling” roast chooks.

    “As the weather is cooling down, Aussies want comforting and hearty meals that are easy to prepare but won’t break the bank,” a spokesman said.

    “With a smokey buttermilk marinade and herby stuffing, our Southern Style hot roast chicken is delicious when paired with traditional BBQ-style sides or even a simple green salad and potatoes.”

    The new flavour adds to the existing range of Southern Style products, which includes the Southern Fried Chicken Portions.

    They are prepared with a buttermilk marinade, complete with a “flavor-packed” Southern-inspired stuffing including onion, garlic and a secret blend of herbs and spices.

    The Southern Style inspired Hot Roast Chicken, $13, is now available at all Coles stores nationwide.