Tag: ecommerce

  • Alibaba targets 30 million US SMEs

    Alibaba targets 30 million US SMEs

    Alibaba has opened its platform to enable US businesses to sell their products to millions of Alibaba.com buyers in the US and around the globe.

    The nearly 30 million small and medium-sized businesses in the US – especially manufacturers, wholesalers, and distributors – can now better access the US$23.9 trillion global B2B e-commerce market, an opportunity that is six times larger than the global B2C e-commerce market.

    Alibaba is also co-producing a series of “Build Up” workshops and webinars with local chambers of commerce and B2B organizations across the country – including Score, one of the nation’s largest non-profit networks of volunteer, expert business mentors.

    “Alibaba aims to empower entrepreneurs and help them succeed on their own terms,” said Alibaba Group’s head of North America B2B John Caplan. “With 10 million active business buyers in over 190 countries and regions, we are reshaping B2B commerce by providing the tools and services needed for US SMB companies to compete and succeed in today’s global marketplace.”

    “Alibaba’s announcement to welcome US sellers onto its B2B marketplace shows the Chinese retail giant’s desire to diversify its product offering,” said Emarketer principal analyst Jillian Ryan.

    “Currently, about 90 percent of the goods sold on the marketplace are from factories in China that are often manufacturing custom goods-to-order for buyers across the globe. Buyers on the platform are from developed nations like the US, Canada, India, Australia, Brazil, and the UK, and these buyers want to be able to source goods from the US.”

    As part of its extended services, Alibaba has streamlined the ability to build and manage a single digital store on the global Alibaba.com platform; added valuable transaction capabilities, including online payment; built CRM and communications tools to facilitate the direct ownership of customer relationships; enhanced digital marketing tools to target any appropriate B2B demand; and provided an option to work with Alibaba.com’s US-based Seller Success team.

  • Zalora Philippines targets 50-per-cent annual sales growth

    Zalora Philippines targets 50-per-cent annual sales growth

    Fashion e-tailer Zalora Philippines is targeting 50 percent annual growth in sales over the next five-year period.

    The firm’s confidence in its target is based on the number of Filipinos embracing online shopping.

    “We will end the year with more than 50 percent growth year on year,” said Zalora Group CEO Gunjan Soni, “and we expect that trajectory to continue”.

    “We actually see that trend continuing in terms of very high double-digit growth for at least the next five years,” said ZPH president and CEO Paolo L. Campos III. “We don’t see growth tapering, we see it sustaining at the very high double-digit level.”

    Zalora also operates in Singapore, Malaysia, Thailand, Vietnam, Taiwan, and Hong Kong.

  • La Belle Couture launches E-commerce Platform in Singapore

    La Belle Couture launches E-commerce Platform in Singapore

    Wedding supplies specialist La Belle Couture has launched a Singapore online bridal store.

    The store offers more than 50 designs of wedding dresses, along with wedding styling props and decorations.

    The new store launched with the newest gowns from the label’s Simplicity collection.

    A curated selection of lightweight gowns with detailed craftsmanship, featuring trending design elements such as lace detailing, illusion necklines and blush hues. More designs will be continue to be added to the collection.

    After visiting the online store, brides can visit their boutique on Tanjong Pagar Road so that stylists can assist them in perfecting their look.

    “We also observed that more and more brides are leaning towards a la carte options where they have more freedom of choice when it comes to choosing their makeup artists, photographers, etc,” said Teo Peiru, MD of La Belle Couture Weddings.

    Along with its wedding dresses, La Belle Couture launched a curated selection of wedding decorations for rent, from its partner Rosette Designs & Co.

  • Alibaba’s flash sale and marketing platform Juhuasuan has launched

    Alibaba’s flash sale and marketing platform Juhuasuan has launched

    Alibaba’s flash sale and marketing platform Juhuasuan has launched an upgraded version of Jutudi, a digital initiative to help Chinese farmers optimise their supply chain and offer consumers better deals.

    Juhuasuan is Alibaba’s sales and digital marketing platform, enabling brands and merchants to broaden their reach to consumer segmentations across China through online and offline campaigns. Brands design and hold flash sales through the platform, using analytics and recommendations powered by Juhuasuan, to identify the most preferred product assortment for targeted regional consumers. It also offers a group-buying option to offer limited-time best deals to consumers.

    The Jutudi initiative first debuted in 2014, allowing consumers to become “virtual farmers” by “purchasing” a small plot of land online from the growers. The farmers would ship the produce to the consumer when the crop ripened. The new Jutudi moves to help boost farmers’ digital competitiveness, offering farmers and cooperatives science-backed analytics to improve their crop and supply chain management.

    Currently, 20 different cooperatives from a dozen provinces around China have joined the initiative. The plan is to widen the reach to at least 1,000 farming cooperatives within two years.

    “Going beyond flash sales and promotional campaigns, the new Jutudi offers the farmers a solution that taps into the Alibaba digital economy, giving farmers broader opportunities to move their produce,” said Tmall and Taobao marketing GM Liu Bo. “Supported by the entire Alibaba ecosystem, Jutudi uses the algorithm from Alibaba Cloud to help farmers plan their crops and harvest. Our smart-logistic network, Cainiao, offers expedited delivery services to ensure freshness. Moreover, consumers can take advantage of flash sales on Juhuasuan to get the best bargains.”

    One example is peaches from Hubei Province – by collaborating with Juhuasuan, peach growers there sold 100 tons of fresh peaches within just two hours last month. The performance encouraged the farmers to embrace other digital tools offered by the Alibaba ecosystem, such as leveraging Alibaba Cloud’s AI technology to standardise their crop management. As a result, costs for the farmers decreased by 10 per cent.

    Juhuasuan further boosted the region’s value chains by connecting the peach growers to Three Squirrels, a China-based food conglomerate and snack maker that turned fresh peaches into popular dried fruit snack packets to be sold on Taobao and Tmall.

    Based on Juhuasuan’s flash sale and collective buying model, Jutudi lets consumers pre-order agricultural products before the harvest. The platform works directly with the cooperatives or the farmers. By bypassing the middlemen and traditional wholesalers and distributors, subsequent savings are passed on to consumers. For many items, the discounts can be 30- to 50-per-cent lower than regular prices.

    For farmers, the pre-sale model confers a higher degree of certainty that at least a portion of their crop will be sold. Once orders have been locked down, the farmers can harvest and pick fruits or vegetables according to the orders they’ve received. This can help prevent surpluses or shortages, and also reduces cost. Another benefit of the model is that consumers can always get fresh, in-season produce. According to the platform, the farm-to-table journey time can be as short as 48 hours once the order has been placed.

    Harnessing consumer insights from Tmall and Taobao, as well as data from Alibaba Cloud, Jutudi can boost farmers’ ability to forecast what would be popular in the coming year and approximately how much to plant to meet future demand. Traditionally, farmers plan their crop based on sales of the previous season. This often incurs the risk of overproduction or underproduction. However, by using data and scientific insights provided by Jutudi, farmers can more accurately predict the next hot items. Such predictions are especially crucial for farmers of specialty crops to capture niche market share.

    An example is the pumpkin growers in desert areas of Gansu province. Based on data and shopping trends provided by the platform, farmers now know through some light processing, they can turn the whole pumpkins into easy-to-carry microwave meals targeting office workers. The explosive popularity of these pumpkin meals have encouraged pumpkin farmers to double their crop area from the current 396 acres in preparation for next year’s sales.

    Juhuasuan has successfully promoted an array of agricultural products. In the past six months, through flash sales, 330 tons of lychees from Hainan Province, 165 acres of fresh roses and 3 million mandarin oranges from Yunnan Province were completely sold out within 72 hours.

  • Indian fashion house Ritu Kumar looks to raise $20 million

    Indian fashion house Ritu Kumar looks to raise $20 million

    Indian apparel label Ritu Kumar is seeking a cash injection of up to US$20 million.

    The firm will branch into new retail segments such as home furnishings and accessories.

    “We are in the market this year looking for another injection, a larger injection than last time,” said Ritu Kumar MD Amrish Kumar. “Also, [private equity firm] Everstone is coming to the end of their cycle, so they will be looking for an exit sometime soon.”

    Everstone invested $14.5 million in Ritu Kumar five years ago. The firm currently operates 90 outlets under three designer labels.

  • Warehouse gears up for e-commerce launch

    Warehouse gears up for e-commerce launch

    New Zealand’s biggest retailer is in the final stages of launching an e-commerce site, according to media reports.

    The Warehouse Group, which operates The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7 stores, is reportedly planning to launch an online-only offering called TheMarket next month.

    The website, which is currently accessible in beta form at www.themarket.com/nz, advertises a wide range of product categories, including men’s, women’s and kids’ clothing, homewares, health and beauty, toys and games, electronics, sports and more, and in-demand brands, including Billabong, P.E Nation, Cooper St, Matchbox and Kevin Murphy.

    The range would put TheMarket in competition with cross-border e-commerce players, such as The Iconic and Asos, which have localised their offerings to the New Zealand market, where online shopping currently makes up just 8.1 per cent of total retail spend, according to the latest NZ Post report.

    Like The Iconic and Asos, it seems TheMarket will operate as an online marketplace, where brands pay a fee to sell products directly to customers via the platform. On the website, TheMarket says it will provide access to 3.5 million active customers, localised customer service and last-mile delivery and return network.

    TheMarket will offer customers a subscription option that would wipe the delivery on all orders.

  • Michael Kors launches on Tmall Luxury Pavilion

    Michael Kors launches on Tmall Luxury Pavilion

    US fashion brand Michael Kors is to launch a digital flagship store on Alibaba’s Tmall and the Tmall Luxury Pavilion.

    The launch marks Michael Kors’ first e-commerce channel in China, apart from its own site, offering consumers the full line of clothing sold offline, as well as a selection of handbags and footwear. The brand said Tmall would be its main destination for debuting products in China, including new items that will be exclusive to the platform – not sold anywhere else in the world.

    John D Idol, chairman and CEO of Capri Holdings, the parent of Michael Kors, Versace and Jimmy Choo, said consumers are becoming more digitally engaged with luxury shopping in China and Tmall Luxury Pavilion is the perfect venue for the Michael Kors brand to communicate its vision.”

    The label will hold a series of events in the coming months, including during New York Fashion Week in September, to celebrate the flagship’s grand opening. On Chinese Valentine’s Day, on August 7, Michael Kors will launch a capsule collection featuring graffiti-inspired clothing, handbags, footwear, jewellery and wristwatches, samples of which are pictured below

    “Michael Kors is an iconic, beloved brand and we are delighted to partner with it as it looks to accelerate its momentum in the Chinese market. This collaboration will bring both exciting products and elevated shopping experiences to the more than 700 million Chinese consumers on our platforms,” said Jiang Fan, president of Taobao and Tmall.

    Launched in 2017, Tmall Luxury Pavilion now offers more than 115 brands, ranging from apparel and beauty items to watches and luxury cars, including Chanel, Bottega Veneta, Valentino, Burberry, Tod’s, Versace, Stella McCartney, Moschino, Gentle Monster, Giuseppe Zanotti, MCM, Maserati, and LVMH-owned Rimowa, Guerlain, Givenchy, Tag Heuer and Zenith.

    Tmall wants to double that number by the end of next March.

  • Daiso launches its first Threeppy shop in Singapore

    Daiso launches its first Threeppy shop in Singapore

    Japanese discount retailer Daiso will launch its Threeppy store at Funan mall on Sunday.

    Japanese discount retailer Daiso will launch its Threeppy retail store at Funan mall on Sunday (July 14).

    Known as the ‘premium’ version of Daiso, the first Threeppy outlet in Singapore and Southeast Asia will offer kitchenware, household goods, and stuffed toys, among other items, with prices starting at US$5.80

    The new brand is hoping to attract family shoppers in Singapore with women in their 20s to 40s their main target.

    Daiso currently operates 22 Threeppy shops in Japan, and plans to add 30 stores every year.

  • Amazon expands anti-counterfeit program

    Amazon expands anti-counterfeit program

    Amazon is expanding its successful anti-counterfeiting program to more countries.

    Transparency is now available to sellers and customers in France, Germany, Italy, Spain, the UK, India and Canada, the e-commerce giant announced on Wednesday. Previously it only operated within the US.

    Online marketplaces are rife with counterfeit products sold cheaper than the genuine product, though often at a much lower quality.

    Fellow online marketplace Alibaba revealed its ‘Anti-Counterfeiting Alliance’, launched in early 2017, has resulted in the arrests of 1277 suspects, the shutdown of 524 manufacturing and distribution locations, and product seizures totalling US$536.2 million.

    EBay, as well, launched a program known as ‘eBay Authenticate’ which allows sellers to have items examined by a third-party to ensure the consumers can be confident they’re getting the real thing.

    Amazon’s Transparency program enables marketplace sellers to apply unique codes to their products when they are manufactured. These codes are scanned before orders are shipped to ensure the products are authentic. Online shoppers can also check the unique codes to verify the products they buy.

    “Counterfeiting is an industry-wide concern – both online and offline,” said Amazon customer trust and partner support vice president Dharmesh Mehta.

    “We created Transparency to provide brands with a simple, scalable solution that empowers brands an dAmazon to authenticate products within the supply chain, stopping counterfeit before it reaches a customer.”

    According to Amazon, more than 4000 brands are enrolled in the initiative in the US, and have generated more than 300 million unique codes, stopping over 250,000 counterfeits from reaching customers.

    The program also allows customers to scan products using a Transparency app, and see unit-level information about a product – though currently the app is only available in the US.

    Inside Retail has reached out to Amazon to see if this initiative will be expanded to Australia.

  • E-commerce, international sales help boost Uniqlo parent’s Q3 results

    E-commerce, international sales help boost Uniqlo parent’s Q3 results

    Uniqlo owner Fast Retailing’s healthy online sales and strong performance in overseas markets, particularly in China, have helped boost its third quarter results.

    The Japanese retailer said its online sales saw a 16.1 per cent year-on-year increase in the three months to May 31 to ¥19.0 billion ($176.1 million), increasing their proportion of total sales from 7.8 per cent to 9.1 per cent.

    For the three months from March to May 2019, Uniqlo’s international segment reported strong results, with revenue expanding 15.3 per cent year-on-year and operating profit expanding 14.9 per cent year-on-year over that period.

    Uniqlo continued to achieve significant year-on-year growth in both revenue and profit in Mainland China, and achieved double-digit growth in both revenue and profit in Southeast Asia and Oceania on the back of strong sales of its summer range.

    But Fast Retailing’s less-than-stellar domestic sales have overshadowed the company’s strong performance in its e-commerce and international segments, indicating that Japan’s market still has a huge influence on the retailer’s results.

    The company’s domestic sales saw a 0.5 per cent decline brought about by shifting a sales event to June.

    On the profit front, the retailer’s operating profit declined by 7.5 per cent year-on-year on the back of a higher selling, general and administrative expense ratio, and a lower gross profit margin, which was dampened by its decision to bring forward discounting of leftover Spring Summer inventory.

    China continues to be one of the main engines driving overseas expansion, with sales in the country rising in the double digits.

    The retailer said Uniqlo so far hasn’t been hurt by the trade war between the US and China, and sales there were strong even in the face of a weaker yuan.

    Uniqlo Europe reported a decline in profit caused by unseasonal weather patterns and political uncertainty. However, within that region, Russia continued to perform strongly and report expanding revenue and profit.

    In terms of new-store activity, Uniqlo opened its first store in the Netherlands in Amsterdam in September 2018, as well as its biggest Southeast Asian global flagship store in Manila, Philippines in October 2018, and its first store in Denmark in Copenhagen in April 2019.

    Fast Retailing said it is planning to focus its efforts on expanding its global e-commerce operation and its Uniqlo international and GU casual fashion brands to meet its medium-term vision to become the world’s number one apparel retailer.

  • Lazada to launch its first Mid-Year Festival

    Lazada to launch its first Mid-Year Festival

    Following its new theme ‘Go Where Your Heart Beats’, the festival will launch across all six of its markets in Southeast Asia for 24 hours. Lazada held its first Lazada Mid-Year Festival on July 12.

    Consumers will get access to a wide assortment of product deals on Lazada including branded goods and new arrivals. Other benefits during the festival include free shipping deals with participating sellers, and give-away vouchers.

    “Introducing our new Mid-Year Festival during a traditionally quieter shopping season presents more chances in a year for us to bring excitement to shoppers and provide our sellers more opportunities to boost their performance,” said Jing Yin, president of Lazada Group.

    As part of Lazada’s new Mid-Year Festival, the e-commerce company is expanding its ‘Shoppertainment’ strategy with its first region-wide live-streamed game show “Guess It” across six countries. The 30-minute in-app show combines a gameshow concept with professionally-generated live-streamed content.

    A local personality will play host, giving away clues for viewers to guess the price of products.=

    A total of 672 Guess It episodes across the region will feature more than 4000 items from a variety of sellers, with a focus on newly-launched and special edition products.

    Lazada’s live-streamed game show has already resulted in 68,000 new live-streaming account followers in the Philippines, 10 times the number of viewers per average livestream session in Thailand, and double the number per average livestream session in Singapore to-date.

    “Our professionally-generated Guess It content offers a new way to feature brands and sellers, while increasing in-app consumer dwell time and purchase,” said Mary Zhou, CMO of Lazada Group.

    “This is a result of a holistic approach to our shoppertainment strategy – tying in a seller collaboration approach and integrating seamlessly with our payments and customer engagement priorities.”

  • E-Commerce Giant Lazada Joins Mobile Game EvergleamHill

    E-Commerce Giant Lazada Joins Mobile Game EvergleamHill

    HotNow, the retail marketing platform has announced the soft launch of Evergleam Hill, a casual mobile game where users mine their way to discounts, vouchers, and giveaways. After months of testing, the soft launch version is now available on both the Android Google Play and Apple App Stores, having successfully accrued over 3000 downloads in the past few weeks without any marketing efforts. The game includes new merchant partners including Southeast Asian e-commerce giant Lazada and leading Thai coffee chain D’Oro Coffee.

    Developed as HotNow’s flagship game for its proprietary in-game advertising solution, HotPlay, Evergleam Hill has seen approximately one thousand coupon downloads by avid consumers in the past few weeks. To date, the coupons on the game hold a total discount value exceeding THB 2.5 million (US$80,000), highlighting the benefits of HotPlay as merchants have been able to measurably engage with an ever-growing consumer base by effectively bridging virtual gameplay with real-world rewards.

    Nithinan Boonyawattanapisut, CEO and Co-Founder of HotNow said, “Following a rigorous testing phase with the help of a dedicated gamer community, we are thrilled to celebrate this milestone in the development of Evergleam Hill as we welcome new merchant partners onboard. By successfully bridging the worlds of gaming, retail, and virtual currencies, we’ve been able to leverage the existing synergies within these industries to the benefit of our merchant partners and users alike”.

    Set in the eponymous mining village, Evergleam Hill is a mobile role-playing game where players are rewarded with branded prizes, discounts, and promotions with real-world value from participating merchant partners. As a highly interactive game with stunning visuals, players currently have the opportunity to mine their gold chunks for HOT tokens by exchanging them at the game’s bank, the First Bank of Evergleam Hill. HOT tokens can then be used to purchase in-game items. Further updates to the game’s infrastructure will see branded coupons and discounts from retail partners sold within an in-game marketplace which can then be used in real-world transactions at partnering brick-and-mortar retailers. Users will also be able to sell these coupons and discounts to other players through the game’s marketplace in the near future.

    Benjamin Scherrey, Group CTO of HotNow said, “As we work towards the full global launch of Evergleam Hill, it’s important to recognise that our HotPlay platform offers a new, unprecedented form of mobile advertising that is truly the first of its kind. We are excited to be working with these merchants who have taken a progressive approach to consumer engagement and we look forward to supporting them along with our community of game developers as we work to revolutionise the in-game advertising landscape”.

    Participating retail partners at this time are local to Thailand, including American ice cream chain, Baskin-Robbins; Thailand’s coffee chain, D’Oro Coffee; and globally-recognised fast food chain and donut brand, Mister Donut. Apart from food and beverage discounts, Evergleam Hill now features discount coupons from Lazada along with a coupon for a free one-night stay worth THB 6,799 from five-star beachfront resort U Pattaya.

  • Amazon increases efforts to tackle counterfeit goods

    Amazon increases efforts to tackle counterfeit goods

    Online retail giant Amazon is expanding its product serialization service to Canada, India and some European countries to tackle counterfeit products in the supply chain.

    Amazon Transparency involves the application of unique codes to products to allow the retailer, its customers, brands and other members of the supply chain to authentic every unit of a product.

    “Counterfeiting is an industry-wide concern – both online and offline. We find the most effective solutions to prevent counterfeit are based on partnerships that combine Amazon’s technology innovation with the sophisticated knowledge and capabilities of brands,” said Dharmesh Mehta, vice president, Amazon Customer Trust and Partner Support.

    “We created Transparency to provide brands with a simple, scalable solution that empowers brands and Amazon to authenticate products within the supply chain, stopping counterfeit before it reaches a customer.”

    With Transparency, each brand puts the codes on its products, which is then scanned and verified by Amazon to ensure its authenticity.

    Customers can also use a mobile app to check for themselves, regardless of where they purchased the units.

    Brands also use Transparency to communicate unique unit-level information, including manufacturing date, manufacturing place or other product information such as ingredients.

    Over 4,000 brands are using the service in the US and Amazon said that it has proactively prevented over 250,000 counterfeits reaching customers.

  • Tmall offers new tools for retailers to revamp online storefronts

    Tmall offers new tools for retailers to revamp online storefronts

    Alibaba’s marketplace Tmall has rolled out a suite of tools for brands to customize their online storefronts and offer a more personalized experience for shoppers.

    The platform’s “Flagship Store 2.0” solution pulls both analytics and popular technologies together into the Tmall app, offering brands new tools to revamp their existing flagship online storefronts and provide each consumer a personalized page based on their previous shopping patterns. It also allows brands to display and order offline specials and inventory through their newly designed online stores.

    “We aim to offer new tools to all brands and merchants on our platform to transform their operations with digital technology,” said the president of Taobao and Tmall Jiang Fan. “By supporting players on our marketplace to push the New Retail boundary, we will reinforce Tmall’s position as the go-to platform for innovative e-commerce and brand new shopping experiences”.

    This is the most significant upgrade of Tmall’s flagship stores since its PC-based launch in 2008. With Flagship Store 2.0, Tmall is opening its back end to independent software vendors so they can develop new virtual shopping spaces for online store operators. At the same time, Tmall will start including 3D and augmented reality product-display technology in its apps, allowing customers to, for example, see how a piece of furniture will look in their own living room or let them “try on” lipstick in a virtual mirror before placing an order.

    Another feature of the Flagship Store 2.0 solution is the ability to connect brands’ Tmall flagship online storefronts to their offline outlets. This means online shoppers can browse and purchase from a similar product assortment as offered at the brands’ physical locations. The seamless integration can bolster store traffic, both online and offline.

    The use of demographic analytics and a shopper’s history by brands means customers will get a unique, more individualized product recommendations on the platform, along with privileges based on their Tmall membership status.

  • Walmart to relist Seiyu in global business revamp

    Walmart to relist Seiyu in global business revamp

    Walmart says it plans to relist its Seiyu retail business in Japan on the stock market, freeing capital to focus on its China and India business units.

    While the US retailer will retain a majority interest in Seiyu, it believes floating the unit will allow it to operate more independently.

    The move is part of a three-year business plan for Seiyu, part of a broader push to reshape Walmart’s international business.

    “As the parent loses the wherewithal to support low-performing overseas units, revamping those operations has become imperative,” observed Nikkei writer Kento Hirashima.

    Walmart had previously been tipped to sell the Japanese business unit, but has discarded that option.

    Seiyu also plans to expand its online grocery retail business and boost its range of fresh produce and prepared foods.

    Walmart forged an investment and operational alliance in 2002 before Walmart took full control six years later and Seiyu was delisted from the Tokyo Stock Exchange.