Tag: Fastfood

  • McDonald’s Philippines Planning 50 Restaurant Openings

    McDonald’s Philippines Planning 50 Restaurant Openings

    McDonald’s Philippines is expanding, with new stores and branch upgrades unfolding this year along with menu additions.

    There are currently around 650 McDonald’s restaurants in the territory, 61 of which opened last year.

    “We’re continuing our aggressive expansion,” said McDonald’s MD Margot Torres. “In terms of new stores, we’re looking at about 50.”

    The firm’s outlets will be upgraded to the McDonald’s Nxtgen system, featuring a touch-screen service allowing customers to place orders without interacting with a cashier. The Nxtgen kiosks also allow customers to customize their orders and access additional offerings.

    An estimated 70 per cent of stores are expected to receive the upgrade by 2021

  • McDonald’s ends food fight in India

    McDonald’s ends food fight in India

    International fast food chain McDonald’s has bought out its former partner Vikram Bakshi’s 50 percent stake in its Indian operations, ending a six-year dispute.

    The disagreement arose when McDonald’s India attempted to oust Bakshi as MD of local operator CPRL in 2013, a decision that was overturned after local arbitration hearings ruled in favor of his reinstatement.

    “With the transfer of ownership and management today, Mr. and Mrs. Bakshi end their association with CPRL and McDonald’s,” the company said in a statement. “McDonald’s acknowledges the significant work and contribution of Mr. Bakshi in establishing McDonald’s restaurants in North and East India.”

    Bakshi was responsible for opening the first McDonald’s in the territory in the mid-90s, growing the franchise to more than 160 outlets in northern and eastern India.

    McDonald’s now wholly owns CPRL, which will be headed by Robert Hunghanfoo going forward. The financial details of the transaction were not disclosed.

    The firm is now seeking a new development licensee for the region.

  • Venture Capitalists invests in Vietnam’s Pizza 4Ps

    Venture Capitalists invests in Vietnam’s Pizza 4Ps

    Private-equity firm Mekong Capital has invested in Vietnamese pizza franchise Pizza 4P’s via the Mekong Enterprise Fund III.

    The franchise was set up in 2011 by Japanese owners and has grown its network of locations to 11 stores nationwide serving more than 4700 customers per day. The company has also developed a fledgling line of packaged consumer goods, such as specialty cheeses.

    “We are incredibly excited to partner with Pizza 4P’s,” said Mekong Capital founder Chris Freund. “Not only because we are huge fans of their product and see the potential for the brand to grow considerably, but also we are very inspired by the vision of the founders, Masuko and Sanae.”

    Mekong Enterprise Fund III currently has US$112.5 million in committed capital. Pizza 4P’s is the ninth company to receive investment from the fund.

  • American burger chain Five Guys to open Restaurants in Singapore

    American burger chain Five Guys to open Restaurants in Singapore

    American burger chain Five Guys is to open in Singapore later this year.

    According to an unidentified F&B industry source, the chain also plans to open in Malaysia.

    The Singapore branch will be Five Guys’ second outlet in Asia, following the one which opened in Hong Kong last November.

    Founded in 1986, Five Guys runs more than 1500 outlets in America, Europe, and the Middle East. It also plans to expand into the UK.

  • McDonald’s looks to create pipeline of property talent

    McDonald’s looks to create pipeline of property talent

    With $500 million to be spent on new restaurants and refurbishments over the next three years, McDonald’s Australia has established a new property graduate program to create a pipeline of future property leaders within the organisation.

    The fast food chain recently announced the names of the program’s first successful applicants, and it is currently accepting applications for the 2020 intake. Applications close on Sunday, May 12.

    The two-year program provides training in relevant fields, including real estate, construction, design and asset management, and hands-on guidance from experienced mentors in McDonald’s national development team, which maintains a portfolio of over 980 restaurants across Australia.

    Tom Veale, development director of the southern region at McDonald’s Australia, told Inside Retail the program is an important part of the fast food chain’s commitment to new restaurant growth.

    “McDonald’s is committed to new restaurant growth and we wanted to create an opportunity for young talent to come in and grow with our business, developing future property leaders,” he said.

    At a time when many retail and hospitality businesses are looking to “right-size” their store footprints, talented property leaders may very well be a competitive advantage.

    “McDonald’s prides itself on developing and promoting talent and we have so many great people in the system to learn from to give graduates a great kick start to their career,” Veale said.

    “Training graduates allows us to set up a strong pipeline for future success, creating the business leaders of tomorrow.”

    Besides its new property graduate program, McDonald’s Australia also offers a Diploma qualification through its management development program and Certificate II and III in Retail Services.

    “Macca’s is a starting point into the work force for so many young people and, in many instances, turns into a long-term career,” Lisa Althorpe, director of people and culture at McDonald’s Australia, said.

    “Our aim is to set youngsters up with skills for life and a great foundation that gives them the opportunity to build a great career, whether that’s with McDonald’s or externally.”

    Participants in the property graduate program will have the opportunity to continue in a permanent role within McDonald’s Australia upon completion.

    McDonald’s Australia was recently highlighted as a standout performer in the company’s announcement of its Q1 earnings. McDonald’s CEO Steve Easterbrook reported a 5.4 per cent increase in the company’s global comparable sales, and US$4.96 billion (A$7.09 billion) in revenue.

    This reflected the global company’s 15th consecutive quarter of comparable sales growth, but it was 20th consecutive quarter of comparable sales growth for McDonald’s Australia, Easterbrook pointed out.

    He attributed the business’s success to its pioneering initiatives, such as McCafe, which was born in Melbourne in 1993 and is now available in countries all around the world, and delivery via Uber Eats.

    A spokesperson for McDonald’s Australia told Inside Retail the focus has always been on running great restaurants and providing customers with the best possible dining experience.

    “We do this by getting the basics right and innovating in ways our customers want, including through delivery and digital,” the spokesperson said.

    “We’re a customer-driven business; everything – from the food we serve, to the design and facilities in our restaurants – is in response to their needs and is focused on providing the best possible dining experience.

    “We will continue to expand our delivery and digital offerings, as well as grow by investing approximately $500 million in new restaurants and refurbishments over the next three years.”

  • Burger King slammed for ‘racist’ ad promoting Vietnamese burger

    Burger King slammed for ‘racist’ ad promoting Vietnamese burger

    The clip shows several people tying and failing to eat a burger with large, red chopsticks. A caption accompanying the video read “Take your taste buds all the way to Ho Chi Minh City with our Vietnamese Sweet Chilli Tendercrisp.”

    The video, shared by Maria Mo via the account @mariahmocarey, has received more than 2.7 million views. Mo told that she shared the clip as she was tired of large corporations portraying Asians in an offensive manner.

    “I could not believe that such a concept was approved for such a big, well-known company. It says a lot about what kind of demographics they must employ across the board for their ads.”

    Other social media users were quick to slam the fast foot retailer for making fun of a utensil that has been used across Asia for thousands of years.

    Viet Thanh Nguyen, the Pulitzer Prize-winning Vietnamese-American novelist, shared the clip with the comment “What’s worse, this ad or using chopsticks in your hair?”

    The advertisement was later removed from all of Burger King NZ’s social media platforms.

    Respond to the controversy, Burger King released a statement, saying: “The ad in question is insensitive and does not reflect our brand values regarding diversity and inclusion. We have asked our franchisee in New Zealand to remove the ad immediately.”

    Burger King New Zealand’s Chief Marketing Officer James Woodbridge expressed regret.

    “We are truly sorry that the ad has appeared insensitive to our community. We have removed and it certainly does not reflect our brand values around diversity and inclusion.”

    Burger King entered the Vietnamese market in 2011 but has struggled to win over local consumers. The firm hoped to have 60 outlets in the country by 2016, but as of 2018 had only 11.

  • Texas Chicken Indonesia opens New Restaurant in Bandung

    Texas Chicken Indonesia opens New Restaurant in Bandung

    A Texas Chicken Indonesia franchisee will be among the first in the world to display the brand’s new look and feel.

    The company’s new ‘Blaze’ concept will make its debut in central Bandung, in a popular town-square style area known as Alun Alun Bandung. Quick Service Restaurant, an affiliate of the Texas Chicken franchisee in Malaysia, Envictus International Holdings Limited (EIH), will be the official franchisee for the new restaurant.

    “This has been an exciting opportunity to introduce a new audience to an ever-evolving brand like Texas Chicken which is known and respected for its quality and superior guest experience,” said Quick Service Restaurant’s country head Daniel Harris Ishak.

    The new Texas Chicken in Bandung is part of a much larger franchise development deal that will bring 80 Texas Chicken restaurants to Indonesia over the next 10 years – mainly in Jakarta, West Java, Banten, Lampung, South Sumatra, and Bengkulu provinces.

    The 150-seat restaurant, located on the first floor of The Kings Shopping Centre, will be the first in Indonesia to feature the new logo, new store design, and the latest international menu.

    “QSR is an extension of one of our most proven franchisees – which made them an excellent choice for piloting this new design,” said Texas Chicken’s executive VP of international business Tony Moralejo.

    “We look forward to bringing our quality food and authentic flavours to our guests in ways that are fresh and engaging.”

  • Pizza Hut Malaysia Plans More Store Openings

    Pizza Hut Malaysia Plans More Store Openings

    The 400th Pizza Hut Malaysia store has opened at Central I-City Shah Alam.

    To celebrate the landmark moment in the franchise’s history, Pizza Hut is giving 4000 pizzas to diners, as well as an additional 400 pizzas to 10 local charities. It was also selling its personal-sized pizzas for just RM4 (around US$1) at the end of last month.

    A statement by COO Loi Liang Tok revealed that the brand intends to open its 408th store by the end of the year, with new locations in Sabah, Sarawak, Perak and Penang. The brand is also rolling out an upgraded serving system in its fast casual delco stores, equipped with faster food preparation equipment and some self-service features.

    “The expansion of offerings through our new store format and the enhancements of our existing stores enable us to up our ante in staying relevant and help us to serve our community better,”

    QSR Brands MD Dato’ Seri Mohamed Azahari Mohamed Kamilw, “while offering vibrant dining experiences and staying delightful.”

  • Fast-food chain Jollibee Plans China Rollout

    Fast-food chain Jollibee Plans China Rollout

    Filipino fast food chain Jollibee may open its first location in China within the next five years.

    The firm already has a presence in the territory, where it operates the Dunkin’ Donuts franchise. It also operates eight stores in Hong Kong.

    JFC president and CEO Ernesto Tanmantiong told that the firm is currently looking for a location where there is a high Filipino population, with a view to attracting the local market afterwards.

    “We build the base and slowly cross over to the mainstream market, which is the local market,” said Tanmantiong. “We have done that successfully in Hong Kong and in Singapore.”

    The firm took legal action against a copycat restaurant in China, JoyRulBee, earlier this year.

    Jollibee will open its first store in Rome and Spain shortly while exploring other markets.

  • Kenny Rogers Roasters will reopen in Singapore

    Kenny Rogers Roasters will reopen in Singapore

    American rotisserie restaurant Kenny Rogers Roasters will reopen in Singapore with new look and Halal-certified menu.

    The chain’s last branch in the city – at Great World City – will reopen sometime this year, the announcement coming just a week after its shock closure.

    Lao Huo Tang Group of Companies will be taking over the master franchise of rights from Roasters Asia Pacific (Cayman). The company says the brand will re-emerge in new facilities, at new locations, with a new fast-casual dining concept, and a halal-certified, ultra-modern, improvised menu.

    The company says it is also committed to keep prices down.

    Kenny Rogers Roasters is best known for its baked-chicken dishes and corn muffins. The brand’s first Singapore outlet opened in 1994, followed by more in Suntec City, Holland Village, Tampines, and elsewhere.

    However, during the last couple of years, several outlets were shut down, leaving only the Great World City branch.

    The brand has a strong presence in neighbouring Malaysia.

  • A&W Singapore makes a Huge Comeback

    A&W Singapore makes a Huge Comeback

    American fast food chain A&W Singapore is making a comeback this week at Jewel Changi.

    The chain made its original debut in the city back in 1966 with an outlet at Dunearn Road, burt closed all five outlets in 2003, exiting the market.

    After the Jewel Changi return, a second outlet will be opened by June, and a third next year, however the locations have yet to be revealed.

    “After opening here, we wanted to be able to scale [at] such a speed it would ease the crowd at the first outlet,” said Kelvin Tan, A&W International’s director of marketing and communication.

    A&W Singapore also intends to apply for halal certification to cater to the big Muslim market in Singapore.

    “The Muslim community formed a very big chunk of our business (in the past) and I think right now we will continue to respect and recognise that this particular market is very important to us,” Tan said.

    And directly by A&W Restaurants, A&W Singapore’s menu also incorporates regional favourites such as the “golden aroma chicken” from A&W’s Malaysian and Indonesian outlets, and the “waffle sundae” from A&W outlets in Thailand.

  • Shakey’s to buy Peri-Peri Charcoal Chicken chain

    Shakey’s to buy Peri-Peri Charcoal Chicken chain

    Philippines restaurant chain operator Shakey’s Pizza Asia is buying the Peri-Peri Charcoal Chicken brand.

    The firm filed details of the deal with Peri-Peri’s operator I-Foods at the Philippine Stock Exchange this week, although the transaction cost has not been released. A representative for the business said the price was not substantial relative to the firm’s market capitalisation, and that the acquisition will be financed by a combination of internally generated cash and debt, most likely to be completed by mid-year.

    The deal is expected to affect Shakey’s bottom line this year, but boost profits in the long run.

    Peri-Peri Charcoal Chicken operates 23 outlets in metropolitan Manila, 40 per cent of which are run under franchise agreements.

    “The brand now has a strong following and recently gained even more traction,” said Shakey’s president and CEO Vicente Gregorio, “evident in its strong same-store sales growth last year amidst the more challenging macroeconomic environment, and the amount of interest in new stores from potential lessors and franchisees.”

    “We are excited by the potential of Peri to scale,” added  Shakey’s chairman Christopher Po. “We expect it to be an important future growth driver for our fast casual chain restaurant business.”

    The firm also has plans to expand its core offering – US brand Shakey’s Pizza, for which the firm has perpetual rights in several broad territories, including most of Asia. It plans to open 20 new branches this year, which will see it operating 248 locations by next year.

  • AlipayHK Collaborates with McDonald’s Hong Kong to Steer Digital Transformation

    AlipayHK Collaborates with McDonald’s Hong Kong to Steer Digital Transformation

    With ubiquitous popularity on cashless payment services, AlipayHK has partnered with a plethora of merchants to engage users to harness the convenience of mobile payment. Today AlipayHK has collaborated with McDonald’s Hong Kong to steer profound digital transformation in catering industry – of which AlipayHK users can use the e-wallets to order gourmet food and pay in McDonald’s App on smartphones. Along with enhanced mobile ordering features in McDonald’s App, AlipayHK users can tap and swipe to enjoy “Exclusive rewards on delicacies”. Be familiar with QR code-based payment system to reap incredible rewards!

    First e-wallet integrated in McDonald’s App for mobile ordering and grab delicious deals

    With the advent of mobile payment services and big data analytics, restaurants are going full steam on digitalization craze. It is a prominent trend for the food and beverage sector to pursue digital transformation to boost operational efficiency, delivering customers seamless shopping and dining experience. Over the past year, AlipayHK has partnered with numerous merchants and restaurants to offer customers electronic coupons and stamps endlessly and to go green by using digital coupons. With McDonald’s launch of self-service ordering kiosks and mobile ordering, customers have appreciated the novelty and convenience of ordering scrumptious foods anywhere.

    It is an unrivalled convenience and unparalleled experience for AlipayHK customers to use the e-wallets integrated in McDonald’s App for placing orders.AlipayHK has strived to foster brand new consuming trend by embracing mobile wallet services – powered by futuristic technology – in Hongkongers’ daily lives. It has co-operated with McDonald’s to roll out “Exclusive rewards on delicacies” in McDoanld’s restaurants citywide, fostering mobile ordering and checkout as well as forging mobile payment as most preferred payment tool in Hong Kong.

    Ms. Jennifer Tan, Chief Executive Officer of Alipay Payment Services (HK) Limited, said, “AlipayHK expects that mobile payment services are geared to extensive and in-depth applications and development through the latest co-operation with McDonald’s Hong Kong. Currently, Alipay customers can use the e-wallets to make payment in nearly 10,000 restaurants. In collaboration with McDonald’s Hong Kong, AlipayHK hopes the initiative will help spearhead and incentivize more restaurants to engage in digital transformation in food and beverage sector. It will surely let customers gain bespoke experience and amazing convenience on mobile ordering and payment, turning the concept of smart living a reality.”

    Ms. Randy Lai, Chief Executive Officer of McDonald’s Hong Kong, said, “We have been committed to expanding our electronic payment platform to give customers’ unparalleled experience with McDonald’s in recent years. Since our collaboration with AlipayHK last year, customers have greatly enjoyed various special and incredible offers. To enhance co-operation, AlipayHK e-wallet is available in McDonald’s App for mobile ordering and payment from today, along with paying with credit cards and cash. I would like to express my sincere gratitude to AlipayHK for giving full support to McDonald’s Hong Kong and a wide array of exclusive offers to our customers. We will be dedicated to bringing our customers the next generation of premium restaurant experience.”

    AlipayHK debuts virtual KOL AliSa and leads Hong Kong people to immerse in smart living

    AlipayHK officially debuted its first beloved virtual KOL “AliSa” to bring Hong Kong people close together to explore future living. The well-loved virtual character AliSa literally means “happiness” and “pleasure” in Hebrew language. The beloved and delightful AliSa has truly lived up to make your life hassle free with cheers and fun everyday.

  • Jollibee Singapore to open Restaurants in Woodlands and Punggol

    Jollibee Singapore to open Restaurants in Woodlands and Punggol

    Jollibee Singapore is to open new stores at Woodlands MRT station and Waterway Point in Punggol.

    The Philippine fast-food giant is recruiting full-time and part-time staff for the stores via its Facebook page. Listed jobs include service, kitchen crew as well as managerial roles.

    Having opened its first store at Lucky Plaza in 2013, Jollibee Singapore now has six outlets: two at Lucky Plaza, and one each in Paya Lebar, Changi, Novena and Jurong East.

    In a 2017 interview, Dennis Flores, Jollibee’s president and head of international business, said the company plans to open 15 stores in the island in the next five years.

  • Fat Brands China to open six stores More

    Fat Brands China to open six stores More

    Fat Brands China has announced the development of six new co-branded Fatburger and Buffalo’s Express restaurants throughout Shanghai with Bloomfield.

    The new locations will build on Fat’s existing presence in China, where the company currently operates multiple successful locations in both Beijing and Shanghai.

    “When expanding internationally, it’s important to identify a partner we can trust with our iconic brand,” said CEO of Fat Brands Andy Wiederhorn. “Markets such as Shanghai, where demand and crowds are large, magnifies this need even more. We’re thrilled to open more restaurants with the Bloomfield team. They’ve done an excellent job maintaining the integrity of our brand while providing a deep understanding of the Chinese consumer.”

    Fat Brands currently owns seven restaurant brands that have more than 300 locations open and 200 under development around the world.