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Tag: flight

  • Vietnam Airlines to launch inflight Wi-Fi service

    Vietnam Airlines to launch inflight Wi-Fi service

    Vietnam Airlines will launch inflight Wi-Fi service on some flights connecting Hanoi and HCMC with cities in China, Japan and Singapore.

    Passengers will be charged VND75,000-735,000 ($2.95 -$29.95) depending on usage time and capacity.

    Providing inflight Wi-Fi service is one of the steps that Vietnam Airlines is taking towards becoming a digital airlines by 2020 and an international five-star airline in the future.

    The Wi-Fi service will be available on the domestic route from Hanoi to Ho Chi Minh City and international flights from Hanoi to China’s Shanghai and Japan’s Osaka and between HCMC and Osaka and Singapore, the airline said in a statement Monday.

    In the coming months, the airline will continue upgrading and expanding this service to Boeing 787 and other Airbus A350 aircraft with faster speeds, it said.

    Le Hong Ha, deputy general director of Vietnam Airlines, said that when using the service, passengers can send text messages on popular applications such as Viber, iMessage, Messenger and Whatsapp.

    “This is part of Vietnam Airlines’ efforts to catch up with the development trends of the world aviation industry, with many 5-star airlines like Singapore Airlines, Qatar Airways, Cathay Pacific Airways and Lufthansa providing similar services,” Ha said.

    Vietnam Airlines operates flights on 60 international and 33 domestic routes.

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  • AirAsia wins World Travel Awards

    AirAsia wins World Travel Awards

    AirAsia continued its winning streak, taking the top honors at the World Travel Awards Asia and Oceania 2019 for the seventh year in a row.

    AirAsia emerged ahead of regional players such as Scoot, Jetstar, SpiceJet, Nok Air and Firefly to win the top low-cost carrier awards, Asia’s Leading Low-Cost Airline and Asia’s Leading Low-Cost Airline Cabin Crew.

    The awards were accepted by AirAsia Malaysia CEO Riad Asmat in the presence of industry representatives and key figures from across the region at a gala ceremony held at the Vinpearl Convention Centre In Phu Quoc at the weekend.

    AirAsia Malaysia CEO Riad Asmat and a group of AirAsia’s pioneer cabin crew accepted Asia’s Leading Low-Cost Airline and Asia’s Leading Low-Cost Airline Cabin Crew awards from President and Founder of World Travel Awards Graham Cooke.

    AirAsia Malaysia CEO Riad Asmat said: “It is an honor to receive these awards. Being recognized by guests and industry colleagues as Asia’s best is a testament to our ongoing efforts to develop new and innovative guest-obsessed products and services.”

    World Travel Awards founder Graham E Cooke said, “AirAsia continues to set the benchmark for low-cost aviation in Asia and beyond. Its dedication to improving its services remains unrivaled, and I am delighted that it has been acknowledged by both the travel trade and the public having been voted ‘Asia’s Leading Low-Cost Airline 2019′ and ‘Asia’s Leading Low-Cost Airline Cabin Crew 2019′.”

    The World Travel Awards are one of the most prestigious, comprehensive and sought after awards programs in the global and tourism industry.

    Established in 1993, they acknowledge, reward and celebrate excellence across key sectors of travel, tourism and hospitality. The World Travel Awards brand is globally recognized as the ultimate hallmark of industry excellence.

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  • Eros Now partners AirAsia’s in-flight WiFi service provider

    Eros Now partners AirAsia’s in-flight WiFi service provider

    Eros Now, the Indian over-the-top (OTT) entertainment platform, has entered into a partnership with Rokki – AirAsia’s in-flight WiFi service provider. The deal will provide flyers access to Eros Now’s content on their own devices, while onboard WiFi-enabled AirAsia flights.

    With the deal in place, AirAsia WiFi will host Eros Now’s content for free. It will also host a microsite that will enable guests to discover more of the OTT platform’s offerings and purchase discounted subscription plan vouchers on-board, offering one-month access to the OTT platform’s premium content including over 12,000 Bollywood movies, original shows, Quickies, music, and other content.

    “On-the-go consumers are always on the lookout for interesting content. Our intent has always been to deliver the best of services to meet end-users’ demands and expectations. By partnering with Rokki we plan to attract the in-flight consumers by offering Eros Now’s vast collection,” said Rishika Lulla Singh, CEO, Eros Digital.

    “In line with Rokki’s continuous efforts to transform the in-flight experience through our key offerings – entertainment, connectivity, and e-commerce – our partnership with Eros Now is another step towards creating a dynamic and engaging experience through content-driven commerce,” said Sargunan Seenivasan, head of Rokki.
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  • AirAsia to consider flying to Albania

    AirAsia to consider flying to Albania

    AirAsia Group Bhd chief executive officer Tan Sri Tony Fernandes said the airline will consider flying to Albania.

    The Southeastern Europe nation could be one of its routes in Europe, a market which the airline had hinted about re-entering.

    “Why not? AirAsia is always looking for different places and I never thought about Albania. We are going to have a look.

    “The Albanian Minister (Tourism and Environment Minister Blendi Klosi) is very positive (about bringing us to the country). So let’s see,” he told Bernama on the sidelines of the World Tourism Conference 2019 here, today.

    Fernandes, who was one of the speakers at the conference, shared his experience about transforming AirAsia from a small loss-making company into a global giant in the aviation industry.

    Klosi, who was also a speaker at the conference, expressed his welcome to AirAsia, which he said would help to promote the country’s tourism as well as those of other Balkan neighbours.

    During the conference, both of them jokingly agreed to have AirAsia fly to Albania if the country was willing to provide a free airport and promotional assistance.

    Previously, AirAsia X Bhd chairman Tan Sri Rafidah Aziz said that the airline was looking at expanding its market and had not discounted the possibility of re-entering the European market.

    Earlier this month, Fernandes said Thai AirAsia X would be flying to Europe by the end of this year or early next year.

    He said the long-haul low-cost airline was applying for approval from the relevant authorities.

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  • AirAsia cleared to start five new Asian services

    AirAsia cleared to start five new Asian services

    AirAsia was granted traffic rights by the Malaysian Aviation Commission (MAVCOM) to start five new Asian services from August onwards.

    Mavcom’s latest bulletin shows that these flights will operate from Kuala Lumpur to Guangzhou, Jambi and Tanjung Pandan, alongside Sibu-Singapore and Penang-Kuala Terengganu routes.

    The low-cost airline was also cleared to raise frequencies on two domestic services, while both Malaysia Airlines and Malindo Airwere permitted to add flights internationally.

    Traffic rights on nine domestic and international routes were also returned in July, although Mavcom did not specify operators whose traffic rights were given back. This covers three routes to China, two routes to Nepal, one domestic route, as well as one route each to Indonesia, Japan and Vietnam.

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  • Google Flights now guarantees refund for price difference

    Google Flights now guarantees refund for price difference

    In an attempt to make its Flights app more trustworthy, Google announced a couple of nifty new features that, hopefully, will offer users more peace of mind when they book a flight through the app.

    Up until now, Google Flights would show users whether prices for a flight route are high, low or typical. However, starting today, the app is getting a new feature that will show you the same insights for your exact itinerary. On top of that, for some flights, the app will be able to show you how the price has changed over the past few months.

    Google Flights will also notify users when it predicts the price may go up soon or won’t get any lower so that they can book their flights as soon as possible. And to give Google Flights more confidence when they book a flight, when the app predicts the price won’t decrease for select routes booked between August 13 and September 2, Google will guarantee the price won’t drop and will refund you the difference if it does.

    Yes, Google will monitor the price and if the price drops any time before your departure, you’ll receive an email to inform you once your flight takes off. According to Google, this feature is only available for select routes originating in the United States with domestic or international destinations.

    Google Flights is also getting some improvements when it comes to trips. Starting this week, the app will assist users with recommendations for the next steps after they booked a flight and received a confirmation in Gmail. These recommendations cover everything from searching for hotels to restaurants and other things to do.

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  • AirAsia Wants Tools to Engage Customers Moving to Messaging Apps

    AirAsia Wants Tools to Engage Customers Moving to Messaging Apps

    Consumers now want to talk to businesses and find resolutions the way they talk to their friends and family, and this is pushing a big transition towards messaging channels, according to Adam Geneave, chief customer happiness officer for the low-cost Asian airline.

    The carrier added support for Tencent’s WeChat in China earlier this year and was seeing significant adoption for the platform, Geneave said in an interview. In fact, the messaging tool since had grown to become AirAsia’s biggest communication channel in the Chinese market, he noted.

    The airline’s engagement with customers through such channels played a key role in its business strategy as they enabled consumer queries to be addressed quickly, he said, and urged technology and other solutions providers to integrate messaging tools into their products.

    According to Geneave, AirAsia currently provides WeChat support via a plugin developed by Salesforce.com, which suite of products had been rolled out over the past year as part of the airline’s overhaul of its customer service infrastructure. These included Salesforce Sales Cloud, Marketing Cloud with Social Studio, Service Cloud, and Community Cloud.

    The deployment enabled AirAsia service agents across eight markets to access a unified view of customer cases from all communication channels, encompassing online, email, live chat, phone, and airport communications.

    With the transition into messaging evolving so rapidly, though, it has been difficult for the airliner and its technology partners to keep pace, Geneave said. For instance, support for Facebook’s WhatsApp still was lacking, he noted.

    “We have been very vocal in wanting such support, including for Line and KakaoTalk,” he said, noting that WhatsApp processed 65 billion messages a day worldwide and there were 1 billion active WeChat users. “The way people are interacting is changing.” He attributed AirAsia’s plans to close all its call centers this year in part as a response to this trend.

    The airline is estimated to fly 100 million passengers this year and 20 million of its service cases each year are facilitated on Salesforce platforms, which currently support more than 22,000 AirAsia employees in nine languages.

    The data that runs through these systems also allow the airline to deliver personalized experiences and facilitate better decision-making.

    Geneave explained that the different datasets were collated onto a single platform and managed at AirAsia’s command center. This was manned by duty managers who would track Salesforce dashboards to identify patterns that could affect its business and monitor tweets as well as other social media messages coming through on Social Studio.

    This provided valuable learnings about its customers and, with these insights, enabled his team to work on projects and improve processes and systems to further enhance customers’ engagement with AirAsia, he said.

    The ability to study the data and identify emerging trends also meant his team could be aware of service outages even before the IT team was alerted of it, he noted, adding that his team also tracked other relevant developments such as airports and other airlines that might and might not compete directly with AirAsia.

    The airline in January also introduced its artificial intelligence-powered (AI) chatbot, named AVA, which could handle eight languages including Bahasa Indonesia, Vietnamese, and Simplified Chinese.

    Geneave said the chatbot had been performing well and handled a significant chunk of queries coming through on its live chat. AVA also was deployed on the airline’s Facebook Messenger platform.

    Apart from operating on a strong knowledge base, he said the chatbot also continued to learn from conversations it had with customers. His team also trained it on a daily basis, he added.

    AVA’s deployment was critical to enable the airline to be more agile in the way it managed its customers, he said, noting that the chatbot could take on a significant volume and allow queries to be handled more quickly.

    Geneave also pointed to the emergence of AI and machine learning technologies as a crucial development as these would further enable AirAsia agents to react more quickly and identify trends that otherwise would have taken hours to analyse.

    Beyond customer services, too, it would give airlines the ability to save fuel – for example, by improving the way it scheduled crew rosters and managed its resources, he said.

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  • AirAsia X opens up on Hawk-less pair of A330neos

    AirAsia X opens up on Hawk-less pair of A330neos

    When the first AirAsia X Airbus A330neo was unveiled at the Paris Air Show amid much discussion about Airbus’ ‘sub-economy’ ultra-narrow seating strategy, two surprises awaited on board — or, rather, didn’t await.

    At last year’s Farnborough Air Show, AirAsia X Group Chief Executive Officer Kamarudin Meranun (now chairman of AirAsia) confirmed to Runway Girl Network that the airline planned to take Mirus’ Hawk long-range version and Collins’ Minipod for its A330neos. Yet on board the two seating products were neither of those.

    It turns out this first aircraft is one of a pair of leased jets from Avalon that Thai AirAsia X is taking earlier than the hundred that will come directly from Airbus. “AirAsia currently has 66 Airbus A330neo aircraft on order. In addition, AirAsia’s fast-growing long-haul affiliate AirAsia X Thailand will take delivery of an additional two leased aircraft in the coming months,” AirAsia X Group CEO Nadda Buranasiri explained to RGN.

    The airline’s head of group communications later followed up to confirm that those 66 aircraft are firm orders, with the additional 2018 Farnborough Air Show order of “34 currently MOU [Memorandum of Understanding] and under review”.

    Mirus confirmed to RGN that the seat on the Avalon aircraft was not the long-range version of the short-range Hawk seat that AirAsia uses on its Airbus A320s, and Buranasiri confirmed that “The two Airbus A330neo aircraft on lease from Avolon have been fitted with the Zodiac UK Aura Lite in Premium Flatbed and Geven Piuma AQ in economy.”

    But Buranasiri also flagged potential evolution in AirAsia X’s passenger experience. “The seating and cabin configuration for AirAsia’s Airbus A330neo aircrafts on order is subject to change. We are currently reviewing cabin space and configuration options on the new Airbus A330neo. This includes options for a new premium and economy class seat.”

    AirAsia X’s Thai operation will put its first A330neo into service at the end of July, with routes expected to include Japan, Korea and Australia, although schedules have not yet been published.

    But starting next year, more A330neos will arrive with AirAsia X, and the company has been expansive with its promises of “new and exciting destinations such as to Eastern Europe and North Asia”, according to Buranasiri.

    Within Europe, the airline previously flew to London Gatwick and Stansted as well as Paris Orly with elderly A340-300 aircraft, but with both countries charging relatively high departure tax rates, and costs higher in Western Europe, an Eastern Europe strategy could make good sense for AirAsia. Indeed, a partnership with an airline like Wizz Air to provide feed on the European end of the longhaul flight would make much sense.

    “Our current network strategy is focused on medium haul — five to nine hours — meaning nine-abreast is a comfortable option. Nine abreast on the A330neo gives very similar levels of personal comfort for each guest even compared to other aircraft options with full service carriers,” Buranasiri argued, and with AirAsia’s reasonable legroom combined with the decision of many full service airlines to go nine-abreast on their 787s and ten-abreast on their 777s, this is a fair suggestion.

    More crucially, perhaps, “Nine abreast on the A330neo drives the aircraft economics to allow us to maintain the lowest CASK [cost per available seat kilometre] and therefore deliver the lowest fares to our guests. This brings more guests the opportunity to fly and this mission will continue for our long haul market strategy,” Buranasiri said.

    Given that the passenger experience will be relatively similar to its existing widebody fleet, the efficiency of the A330neo AirAsia X expects is impressive. “The aircraft will reduce our fuel burn by 11% on every trip, and with extended range help us to open up new and exciting destinations,” compared with the existing A330ceo fleet, Buranasiri said.

    AirAsia X has always been very up front about what it offers, and with one-way fares for the 6h20m Bangkok to Tokyo even a few days out at an impressive 79€ (US$89), AirAsia X’s simple way to purchase a second seat for passengers who would want or need to, and the angled lie-flat seats up front at around a 3-4x multiplier of economy, it’s hard to criticize the value for money of its ultra-narrow seats — whoever makes them.

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  • Vietnam budget airline VietJet to launch online business

    Vietnam budget airline VietJet to launch online business

    Vietnamese budget airline Vietjet is set to enter the e-commerce business. The firm is currently forging alliances with industry partners to enable it to offer a range of goods and services online as it seeks to build on and profit from its existing customer data. The new platform, which will be based on blockchain technology to facilitate transactions among partners, is expected to launch within the next two years.

    “Following our concept of ‘Consumer Airline’, we will have an e-commerce platform to serve not only air tickets but whatever they need,” said Vietjet’s VP Nguyen Thi Thuy Binh in Tokyo in an interview with the Nikkei Asian Review. “All the suppliers and partners will join our platform to serve the products to not only our 30 million passengers but also hundreds of millions of customers in Vietnam and other parts of the world.”

    The service will offer banking, insurance, hotel bookings and consumer goods, among other planned features. It will initially target passengers on the airline before expanding to the general public.

    Vietjet is expected to fly 30 million passengers this year, an increase of 30 per cent over last year’s total. While its revenues have been increasing over the period, rising fuel costs and intensifying competition have increased pressure on the firm’s core business. Vietjet has already formed a partnership with finance firm HD Saison Finance to allow customers to purchase air tickets ‘on loan’ in hope of attracting sales even from travellers who cannot immediately afford to buy.

    Vietjet currently flies 119 domestic and international routes, with a fleet of almost 80 aircraft.

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  • Flight Centre grows in Corporate Travel

    Flight Centre grows in Corporate Travel

    Australian travel retailer Flight Centre Travel Group has furthered its position in the European market, taking full ownership of corporate travel business 3Mundi, which operates in France and Switzerland.

    Flight Centre acquired 25 percent of the business in June 2017, though has worked with 3Mundi since 2015 through its FCM Travel Solutions corporate travel management network as a licensee.

    With the acquisition, Flight Centre’s corporate travel network now extends to the UK, Germany, France, the Netherlands, Ireland, Switzerland, Sweden, Norway, Finland, and Denmark.

    “France is an important business travel hub globally, and is now the world’s sixth largest corporate travel market, making it a significant future growth opportunity for our company,” Flight Centre managing director Graham Turner said.

    “We have worked closely with the 3Mundi team since 2015 and believe that this extension of our relationship will unlock further benefits – both for 3Mundi’s local customers and for FCM customers in general – and help us capitalize on this opportunity.”

    According to Turner, the deal will broaden 3Mundi’s reach, and give the business full access to Flight Centre’s corporate travel systems, products and customer offerings, while strengthening Flight Centre’s overall corporate network.

    3Mundi managing director Solenn Le Brazidec will continue to oversee the business’s day-to-day operations and has been appointed Flight Centre’s travel solutions’ general manager for France and Switzerland.

    “The incredible opportunity to wear the FCM brand for four years already has allowed us to grow and triple our turnover,” Le Brazidec said.

    “By now becoming a subsidiary of Flight Centre, we have a stronger global offering for our customers, a greater technological integration and more opportunities for growth.”

    3Mundi is not the first corporate travel business Flight Centre has invested in this year – having previously acquired a 25 percent stake in The Upside Travel Company, and becoming its largest individual shareholder.

    According to Flight Centre, during the six months to December 31, 2018, its corporate travel business generated about 37 percent of global total transactional value – about $4.2 billion.

    In late April, Flight Centre lowered its profit guidance for the 12 months to June 30, 2019, from between $390 million and $420 million to between $335 million and $360 million.

  • Thai AirAsia X begins new service to Brisbane

    Thai AirAsia X begins new service to Brisbane

    Thai AirAsia X has started its newest service from Bangkok to Brisbane, with the first arrival touching down at 11:46 am local time on Wednesday. This marks the first AirAsia service to Brisbane Airport. The aircraft received a water salute on arrival, courtesy of the airport’s fire and emergency service.

    The route is operated by Thai AirAsia X under flight number XJ310 (Bangkok to Brisbane) and XJ311 (Brisbane to Bangkok); duration of the flight is approximately nine hours and 20 minutes. Before this connection, the only non-stop service between Brisbane and Bangkok was operated by Thai Airways using the Boeing 777-200. The Malaysian AirAsia X serves Gold Coast Airport, which is located 90 kilometres (56 miles) south of Brisbane.

    We are delighted to have a new home in Queensland, adding Brisbane to our Queensland ports after we commenced operating flights from the Gold Coast in 2007. This direct service between Bangkok and Brisbane strengthens our connections into Australia and adds to our extensive network of more than 140 destinations worldwide.Nadda Buranasiri, AirAsia X CEO
    Asia is a key market for Queensland’s tourism industry and this new service will bring more than 235,000 inbound seats to Brisbane over the next three years, providing a $156 million boost to the state’s economy and supporting 660 jobs.Kate Jones, Minister for Tourism Industry Development

    Thai AirAsia X is a sister airline of AirAsia’s long haul carrier AirAsia X. The Thai airline is based at Bangkok Don Mueang Airport. Together with AirAsia X and Indonesia AirAsia X, it operates a fleet of 36 Airbus A330-300 with up to 100 of the new generation A330-900neo on order. Thai AirAsia X will soon receive its first A330neo and become the Asian launch-customer of the aircraft type. The airplane, which is already due for delivery, was on display at Paris Air Show 2019.

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  • AirAsia to move domestic flights to Kertajati airport starting June 30

    AirAsia to move domestic flights to Kertajati airport starting June 30

    Low-cost carrier AirAsia is to move its domestic flight operations from Husein Sastranegara International Airport in Bandung to Kertajati International Airport in Majalengka starting June 30.

    Majalengka is a 2.5- to 3-hour drive from Bandung, West Java.

    Meanwhile, AirAsia continues to offer international flights at Husein Sastranegara airport.

    Following this decision, flights to and from Bali are to land or depart at Kertajati airport. Hence, passengers who made Bali-Bandung bookings from June 30 onwards are advised to check their emails for new flight itineraries and to reprint their revised boarding passes.

    For those who are uncomfortable with having to change their travel plans, AirAsia announced in a statement that it is offering passengers a one-time chance until June 30 to change their flight date 30 calendar days in advance of the original scheduled flight date. There would be no additional cost but changing flights is subject to seat availability.

    The carrier is also accepting requests for full refunds for the value of passengers’ bookings at support.airasia.com.

    Information regarding Kertajati airport’s location and transportation options is available at bijb.co.id/akses-bandara.

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  • AirAsia X lose bid for MAVCOM judicial review

    AirAsia X lose bid for MAVCOM judicial review

    Malaysia’s High Court has dismissed applications made by AirAsia and AirAsia X seeking a judicial review of the Malaysian Aviation Commission’s (MAVCOM) decision not to mediate a dispute between the carriers and Malaysia Airports (MAHB).

    Both carriers acknowledged that their application was dismissed “with no costs,” and they will review the decision with their legal counsel.

    The judicial review application was made in mid-May, with the airlines arguing that MAVCOM “has a statutory duty to decide on the dispute once mediation between parties has failed, or is deemed to have failed”.

    The dispute was first sparked in December, when MAHB filed a MYR36.4 million lawsuit against the airlines the month before for failing to remit higher passenger services charges since 1 January 2018.

    That was followed by a MYR480 million counter-claim by AirAsiaand AirAsia X against MAHB relating to economic losses and poor service levels at the KLIA2 terminal it operates from at Kuala Lumpur International airport.

    A subsequent mediation offer made by the airlines to MAHB was rejected by the airport operator.

    AirAsia Group chief executive Tony Fernandes has repeatedly complained about high charges and poor infrastructure at the KLIA2 terminal. The airline has resisted a regulatory ruling that it should pay the same passenger charges as airlines using the main terminal at KLIA, arguing that the terminal is a low-cost facility and should be charged as such.

    MAHB maintains that KLIA2 is not a low-cost terminal and provides more capacity at the airport.

  • AirAsia X looking to expand into Europe

    AirAsia X looking to expand into Europe

    AirAsia X is looking into expanding its market and does not discount the possibility of re-entering the European market.

    Chairman Tan Sri Rafidah Aziz said, before the company makes any decision, it needs to consider various factors including the operational costs and the projected revenue

    “We must also look at the total picture whether it can meet the challenges such the changes in oil prices, the various taxes in Europe airports and so on.

    “For example, the planes that were flying to London and Paris previously was not the right plane. The cost factor was the one that literally killed us from the market. Moving forward, we have to be realistic in making our decisions for

    the long term,” she told reporters after the unveiling of its new A330neo aircraft at the 53rd International Paris Air Show here.

    Rafidah said with the new planes which use more efficient engines, it would give added flexibility to the company to strategise and give better returns to its shareholders.

    On when the aircraft would be in operation, she said it would be decided by the board of directors based on the proposal by the management.

    Meanwhile, AirAsia X group chief executive officer, Nadda Buranasiri said the delivery of the A330neo aircraft would be in phases.

    “We expect that Airbus would probably be able to provide us six aircraft a year,” he said.

    The world’s leading low-cost carrier ordered a total of 100 A330-900 aircraft for RM122 billion from European planemaker Airbus, of which 66 aircraft are firmed orders and two on lease.

    Buranasiri said it would take the first aircraft next month while the second aircraft would be delivered in August, to be based in its Thailand hub, Don Mueang International Airport in Bangkok.

    “We have not decided where the new fleet would fly to as we are still studying each market to understand the demand and how we could leverage it.

    “We are working it out to ensure that it will be profitable to us, while at the same time, make our shareholders and passengers happy.

    “We are not making excessive profits but it needs to have enough volumes,” he added.

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  • AirAsia prepares for budget long-haul flights

    AirAsia prepares for budget long-haul flights

    Malaysian low-cost carrier AirAsia launched the first of 66 new long-haul aircraft during the annual Paris Air Show on Monday, as it began to expand in Australia and could revive its Europe service to keep with the burgeoning market for budget long-haul flights.

    The new Airbus A330-900 aircraft, showcased during the 2019 Paris International Air Show, is expected to take off on June 25 on the Bangkok-Brisbane (Australia) route via AirAsia’s long-haul affiliate, Thailand X.

    AirAsia declined to provide a definite timetable for the other 65 to take flight, saying it depended on Airbus. It also remained cagey about the other planned routes. But AirAsia X Group CEO Nadda Buranasiri said they were eyeing more destinations to and from Bangkok and other parts of China.

    With this purchase, AirAsia would become the first airline in Asia-Pacific to operate the A330-900: a wide-body 377-seater aircraft that could fly 12,000 miles over a 10 and a half-hour power range, said AirAsia X chair Tan Sri Rafidah Aziz.

    The planes boasted of comfort, with more legroom, larger cabin bag storage spaces and power sockets in every seat, she added.

    “Our destination reach is not limited because of the capabilities of the plane,” she said. “We can strategize now about where we want to go beyond what we have right now.”

    AirAsia was named the world’s best low-cost airline during this year’s Skytrax World Airlines Awards, the aviation industry’s Oscars, marking its record-breaking 11th win in a row.

    The Malaysian airline has always wanted to expand its footprint, but it has only gone so far as Hawaii in the United States.

    It earlier tried to operate in Europe via London, but the AirAsia chief said, “the fleet that we used to go to London, that was not the right plane. The cost factor killed us.”

    “Maybe now seems like an opportunity for us to start again in London, but I cannot say that yet,” she said. “So perhaps this plane (A330-900) could give us an advantage. We have to look it up very carefully.”

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