Retail News CRM

Tag: Holiday

  • November Singapore retail sales stagnant

    November Singapore retail sales stagnant

    November Singapore retail sales were static, rising just 0.2 per cent year on year after removing motor vehicles from the data. On a month-on-month basis, sales rose 1.4 per cent, again after disregarding motor vehicles. Perhaps the most interesting figure was the share of total retail sales which occurred online, reaching 6.6 per cent. In September, online accounted for 4.9 per cent of sales, in October 5 per cent. The November figure suggests the Singles Day shopping promotions on November 11 had a significant impact in Singapore.

    The worst-performing retail category in November Singapore retail sales was computers and telecommunications equipment, slumping 22.1 per cent year on year, which Statistics Singapore attributes to strong sales of phones in November 2017 due to the launch of new models.

    The optical goods and books categories posted sales declines of 4.6 per cent, while food retailers and supermarkets & hypermarkets fell by 3.7 per cent and 1.4 per cent, respectively.

    Department stores registered an increase of 8.7 per cent in sales, while medical goods & toiletries sales rose by 4.8 per cent.

    Turnover of fast-food outlets, restaurants and other eating places (such as cafes) increased between by 2.5 per cent and 4.5 per cent year on year in November. However, sales of food caterers decreased 2 per cent.

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  • Zuji Hong Kong goes bancrupt

    Zuji Hong Kong goes bancrupt

    Hong Kong-headquartered online travel agent Zuji collapsed on Friday owing HK$250,000 (US$32,000) to customers awaiting refunds. The firm – which was one of the first online travel agencies in Asia Pacific– failed to have its IATA agency licence renewed due to overdue payments to airlines for tickets sold to travellers.

    “Zuji is no longer a licensed travel agent and cannot continue to operate travel agent business in Hong Kong, but the company has the responsibility to properly handle all booked travel services,” said a spokesperson from Hong Kong’s Commerce and Economic Development Bureau.

    Zuji closed its business in Singapore in late November and shut down its website. But the company has said it will continue operations in Hong Kong. It has announced “technical difficulties” in refunding customers for the time being.

    The company has not explained how it will be able to continue operations without an IATA licence.

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  • Rimowa opens in Tokyo first stand-alone store in Japan

    Rimowa opens in Tokyo first stand-alone store in Japan

    Rimowa Japan has opened its first standalone store in Tokyo. The luxury luggage brand’s new 900sqm outlet in Ginza features a minimalist decor focused on a spiral staircase backed by a backdrop of basketweave, recalling a traditional Japanese craft design aesthetic. Rimowa Japan says the store is equipped to perform simple repairs, with staff speaking both English and Chinese, to cater for the tourist market.

    A heritage brand founded in Cologne, Germany, more than a century ago, the brand is primarily known for its aluminium and polycarbonate suitcase lines. LVMH owns a controlling 80 per cent stake in the brand.

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  • Lotte Duty Free sales hit all-time high of US$6.7 billion in 2018

    Lotte Duty Free sales hit all-time high of US$6.7 billion in 2018

    South Korea’s top travel retailer Lotte Duty Free reported best-ever sales of 7.5 trillion won (US$6.7 billion) last year on a surge in online sales and mass purchases by Chinese merchants seeking trade in shuttling goods to China. Lotte Duty Free said its annual sales last year hit a record high of 7.5 trillion won, up 25 percent from a year-ago period. In particular, sales from the online business soared 50 percent on year to 2 trillion won, contributing 25 percent to its total domestic sales thanks to successful upgrades of its online and mobile platforms and various promotional perks like online-only products and discount options.

    Lotte Duty Free’s main store in the bustling shopping district of Myeongdong in downtown Seoul remained the world’s single-largest revenue earner for three years in a row last year with annual sales up 35 percent at 4 trillion won and daily revenue at about 11 billion won as of Dec. 14.

    The Myeongdong store that opened in 1980 has kept on growth with sales reaching over 1 trillion won in 2011, 2 trillion won in 2015 and 3 trillion won in 2016 on increasing demand from individual merchants from the mainland who buy popular Korean duty-free goods in bulk to profit from reselling them in China.

    Lotte Duty Free has expanded its investment in domestic stores to draw more consumers. Its Myeongdong store was expanded in August 2016, and spent 10 billion won to add the Star Lounge for VIP customers in April 2018. The World-Tower store in the affluent Gangnam area of southern Seoul also posted 1 trillion won in sales last year, becoming the largest earner to reach the threshold in the district.

    Meanwhile, Lotte Duty Free World Tower also posted sales of more than 1 trillion won (US$895.4 million), joining what the retailer dubbed the “One Trillion Club” on 23 December.

    That represents an 80 percent increase year-on-year for the Jamsil, Seoul store, which reopened on 5 January 2017, 193 days after it was forced to close on 26 June 2016 due to the loss of its licence in an open tender.

    “Even in the midst of rapid market changes, Lotte Duty Free has been able to achieve a record-breaking year, reflecting 38 years of operational expertise,” said newly appointed Lotte Duty Free CEO Lee Kap. “As a leader in the industry, we will endeavour constantly to improve our performance.”

    Lotte Duty Free said that the World Tower store’s excellent tourist services and differentiated luxury brand offer had generated “remarkable achievements” in 2018. This was despite the proliferation of new duty free stores in the Gangnam area [notably the new Shinsegae Duty Free store opened on 18 July], the retailer commented.

    Despite industry difficulties posed by the THAAD dispute between South Korea and China, sales of small and medium enterprise SME Korean brands at the World Tower store increased by 300 percent year-on-year. This contributed to a “win-win relationship” with SMEs, Lotte said.

    Increased demand by daigou shoppers “greatly influenced” sales said Lotte. The retailer noted that such travellers had compensated for the “stagnation” of conventional Chinese tourism since the THAAD dispute erupted in March 2017. However, Korean travel retail executives and observers are closely monitoring the impact of China’s new e-commerce law, introduced on 1 January 2019, which is expected to hit the daigou business hard

  • Vietnamese banks report solid profits, employees hopeful of high bonuses

    Vietnamese banks report solid profits, employees hopeful of high bonuses

    With Vietnamese banks reporting substantial profits last year many of their employees are expecting higher Lunar New Year bonuses. The banking sector’s overall profit before tax increased by 40 percent year-on-year, according to the National Financial Supervisory Commission. Vietcombank, the largest bank by market capitalization, said in a recent report that its consolidated pre-tax profit was up 62 percent to VND18.3 trillion ($789.55 million).

    TPBank said pre-tax profit doubled to VND2.26 trillion ($97.5 million), exceeding its target of VND2.2 trillion ($94.93 million). The lender’s profit has almost quadrupled against 2015.

    Sacombank’s profit before tax of VND2.2 trillion ($94.93 million) was 20 percent higher than its target.

    Bank employees are thrilled by the performance ahead of Tet, Vietnam’s Lunar New Year, which falls on February 5 this year.

    Mai, a Sacombank worker who asked to be identified only by her given name, said: “Our bank’s profit is a few times that of 2017, so we hope to have a higher bonus.”

    Minh Nhat of Orient Commercial Bank, said his bank determines Tet bonuses based on the performance of each branch and individual. Last year his most productive colleagues had received a five-month bonus, while everyone got at least a month’s salary as bonus. He hopes this year it would be even higher.

    Le Minh Tan, director of the Ho Chi Minh City Department of Labor, Invalids and Social Affairs, told VnExpress that the highest Tet bonus this year is by a HCMC-based bank — VND1.17 billion ($50,493) for an employee.

    Companies plan to pay VND3.4 million ($147) on average, 30 percent higher than last year, he added.

    Three bank leaders said they are still calculating the rewards.

    “We calculate rewards using personal KPI (key performance indicator) and branch productivity, so the bonus will vary between individuals,” one CEO said, adding that some employees would receive a three- or four-month bonus or even higher, while some would get nothing.

  • No More Free Checked Baggage on Lion Air Indonesia

    No More Free Checked Baggage on Lion Air Indonesia

    Flying cheap will soon also mean flying light for many Indonesians after the country’s largest airline, Lion Air, and its subsidiary, Wings Air, decided to start charging for checked baggage on all their domestic flights from today. The airlines, which together served around half of the archipelago’s air travelers last year, will only allow one piece of cabin baggage, such as a suitcase of no larger than 40 x 30 x 20 centimeters, weighing less than 7 kilograms, and one personal item, such as reading material, a handbag, or laptop bag.

    “Both Lion Air and Wings Air, which will enforce the new regulation until further notice, will no longer accept free checked baggage of up to 20 kilograms and 10 kg, respectively,” Lion Air Group spokesman Danang Mandala Prihantoro said in a statement on Friday.

    Checked baggage exceeding 7 kg will be subject to an excess baggage fee based on the rate for the day. Carriers will further no longer allow passengers to bring several items tied together with rope or string into the cabin as these will also be subject to additional fees.

    Passengers will be able to purchase prepaid baggage vouchers through tour and travel agencies, the airlines’ websites, or at their ticket sales offices.

    The carriers have advised passengers to prepay for baggage when they buy their tickets, or alternatively, pay for it up to six hours before departure.

    Power banks with capacities of more than 160 watt-hours (Wh), or 32,000 milliamp-hours (mAh), will no longer be allowed on aircraft, while those with capacities of between 100 and 160 Wh will require special permission by airline staff.

    Passengers will still be permitted to take power banks with a maximum capacity of 100 Wh into the cabin after notifying the ground crew. However, these may no longer be used onboard.

    Passengers who have purchased Lion Air and Wings Air tickets before Jan. 8 would still able to enjoy the respective 20 kg and 10 kg free baggage allowances.

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  • Vietnamese Airbnb startup raises $3 mln from venture capitalists

    Vietnamese Airbnb startup raises $3 mln from venture capitalists

    Vietnamese homestay platform Luxstay has raised $3 million from CyberAgent Ventures and other foreign investors in its bridge round. Representatives of Luxstay, the Vietnamese homestay booking start-up, said the total capital raised could rise to $5 million as negotiations are still ongoing with interested investment funds. CyberAgent Ventures (CAV), a Japan based investment firm specializing in incubation and investment in early-stage companies, played a leading role in directing the structure and execution of this funding round, the third for the firm after the seed and pre- Series A rounds.

    This is also the second time the firm has injected capital in Luxstay, after its initial investment in the company’s pre-Series A round in early 2018.

    Dzung Nguyen, CyberAgent managing director for Vietnam and Thailand, believes that the “sharing economy” is a development trend in many business areas, and it will impact both tourism and real estate markets.

    “We believe the Luxstay model capitalises on this trend, and will create a major impact on the market in the coming time,” he said.

    According to Luxstay, there may be millions of townhouses, condominiums and holiday villas that are willing to participate in the short-term accommodation market.

    Therefore, the company has targeted having several hundred thousand properties participating in its home-sharing platform over the next 5 years.

    The founder of the application, Nguyen Van Dung, said that with the current development speed and market potential, Luxstay will focus on accumulating resources to speed up technological development towards building an effective ecosystem to lead this new industry.

    The startup plans to find new investors for its next Series A round in mid-2019 with a potential scale of $10 million.

    Launched in 2016, Luxstay now has a network of nearly 10,000 properties across the country. This is a short-term rental booking platform for apartments, villas and other homestay accommodations positioned in the mid and high-end segments of Vietnam’s real estate market.

    A pioneer in building a platform allowing Vietnamese homeowners to participate in the rental market, the company has created new accommodation facilities for increasing numbers of youth and professionals who travel for work or leisure.

    Luxstay had also received much attention from foreign funds in its previous venture rounds. According to Crunchbase, an online database on investment activity, Luxstay raised $500,000 in its seed round in June 2017 from Vietnam-based ESP Capital and Japanese Genesia Ventures.

    Another $2.5 million was raised in May 2018 in its pre-Series A round from CyberAgent Ventures (Japan), Genesia Ventures (Japan), ESP Capital (Vietnam) and Nextrans (South Korea).

    In September 2018, the startup became a Vietnamese strategic partner of Rakuten Travel, the tourism branch of Japanese e-commerce giant Rakuten. Y1 Venture and other firms were also involved in the bridge round.

  • AirAsia to freeze launches for next 3 years barring Vietnam

    AirAsia to freeze launches for next 3 years barring Vietnam

    Malaysian discount carrier AirAsia Group won’t open any new airline in the next three years and will focus on current operations after its proposed Vietnam launch, Group CEO Tony Fernandes said Wednesday. “After Vietnam, we will focus on what we have,” Fernandes said in a twitter post. “Focus this year is to make Indonesia and Philippines very profitable.” Fernandes said he is confident of India and Japan operations turning profitable in 2021, noting that the company’s strong franchise in Southeast Asian markets such as Indonesia, Malaysia, Thailand, Philippines and Vietnam will help fuel growth.

    According to September data, AirAsia operated 127 planes flying to over 130 destinations. The Southeast Asia’s largest budget carrier by fleet has also placed orders for 100 Airbus A330neo wide-body jets for long-haul flights. The company most recently signed a pact “reaffirming” its intention to set up a low-cost carrier in Vietnam with its local partner Tran Trong Kien in his capacity as CEO of Thien Minh Travel Joint Stock Company and General Director of Hai Au Aviation Joint Stock Company.

    Analysts doubt certainty of Indonesian and Philippines operations turning profitable this year as intense competition in both the markets amid highly-volatile fuel prices will continue to weigh on AirAsia’s operations. While Indonesia AirAsia could be slightly profitable in 2019 thanks to robust demand, the company’s Philippines unit will likely remain in the red, said Nomura analyst Ahmad Maghfur Usman. Fallout from a recent crash of Lion Air flight could help drive traffic to AirAsia Indonesia, he said. It is possible for AirAsia’s Indian operations to turn in a profit as early as next year although its business in Japan could remain in the red until the end of

    2020, he said. Global airlines have grappled with fickle input costs in 2018 as crude oil swung between a gain of nearly 30% and loss of 23% before ending the year at $66.73 a barrel. Jet fuel price averaged $86.8 per barrel for 2018, according to the International Air Transport Association.

    Every one dollar increase in crude oil prices could potentially lower AirAsia’s profit by as much as 47.5 million ringgit, according to Nomura’s Ahmad’s estimates.

    Fuel cost will largely determine whether Indonesia and Philippines operations would be profitable for AirAsia, said TA Securities research analyst Tan Kam Meng. Among the risks facing AirAsia is a rebound in crude oil prices to $70 a barrel, he flagged. Still, Malaysia remains key for AirAsia, said Tan. “Although profitability of Thailand, Philippines and Indonesia is a concern, it would not change valuation of the company significantly,” Tan said. Shares of AirAsia, which have added 6.94% over the past year, are currently trading 0.34% lower at 2.96 ringgit apiece.

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  • Amazon sees ‘record breaking’ holiday season

    Amazon sees ‘record breaking’ holiday season

    Global online marketplace Amazon has announced a record-breaking holiday season, with customers shopping en-masse across both the Christmas and Boxing Day sales events on the storefront. “This season was our best yet… we are thrilled that in the U.S. alone, more than one billion items shipped for free this holiday with Prime,” Amazon chief executive of worldwide consumer Jeff Wilke said.

    While the online store didn’t provide sales figures, Australian purchases saw a love of gaming push sales of the Nintendo Switch and New 3DS XL consoles dominate the holiday period, as well as Sandisk memory cards and various video games compatible with the systems themselves.

    Fashion brands Birkenstocks, Bonds, Champion, Nike, Tommy Hilfiger and Puma were also noted as being “particularly popular” through the period.

    “We were delighted to see so many Australian consumers shopping across all categories on Amazon.com.au in the run up to Christmas [and] during our Boxing Day Sale Event,” Amazon Australia country manager Rocco Braeuniger said.

    “Our first year in Australia saw us increase selection five-fold to over 100 million products and introduce many new products and services for customers to enjoy, [and] we look forward to bringing much more to Australian consumers in 2019.”

    In the lead up to the event, research from PayPal noted that it expected a quarter of Australian shoppers to head online on Boxing Day, with 70 per cent of those surveyed stating that online shopping is less stressful.

    “Australians are looking for the best deals, not the stress that’s traditionally associated with heading out to the shops for the Boxing Day sales,” PayPal shopping expert Liz Lefort said.

    “Increasingly those deals, or better deals can be found online, and Aussie shoppers are taking heed of that.”

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  • AirAsia eyes Vietnam launch, turnaround India and Japan units

    AirAsia eyes Vietnam launch, turnaround India and Japan units

    AirAsia Group chief executive Tony Fernandes says the group has no plans to establish new subsidiaries over the next three years, apart from a unit in Vietnam. In a series of tweets, Fernandes says the low-cost carrier will focus its efforts on launching AirAsia Vietnam, as well as making Indonesia AirAsia and AirAsia Philippines “very profitable”. Last December, AirAsia signed a memorandum of cooperation with Thien minh Travel for a Vietnamese joint venture.

    Meanwhile, AirAsia‘s Indonesia and Philippines units, which have suffered losses over the years, have had their financials incorporated into the Group since the start of 2017. AirAsia has said that it is planning for a secondary listing for its Indonesia operations in fiscal 2019.

    Fernandes is also expecting AirAsia India and AirAsia Japan to be profitable by 2021. AirAsia India is working towards launching international services while AirAsia Japan plans to start connecting to points in North Asia.

    “We have a great seam[less] franchise. Indonesia, Malaysia, Thailand, Philippines and Vietnam… All the major populations and growing economies. Coupled with two great countries to enable us to cover the world – India and Japan.”

    The AirAsia Group previously had plans to launch a China unit and signed a MoU in May 2017. The pact with China Everbright Group and the Henan Government Working Group however lapsed in August 2018.

  • New Vietnam international airport welcomes first passenger flight

    New Vietnam international airport welcomes first passenger flight

    An international airport that will be used for both commercial and military purposes was officially opened to traffic after two years of construction. A Vietnam Airlines Airbus A321 carrying Vietnam’s Prime Minister Nguyen Xuan Phuc and government officials made the first touchdown at the Van Don International Airport near the world-famous Ha Long Bay on Sunday morning, marking the opening of the first private airport in Vietnam.

    Construction of the airport, 50 kilometers away from Ha Long Bay in the northern province of Quang Ninh, began in 2015.

    The 325-hectare (803 acres) airport, owned by real estate giant Sun Group, costs VND7.7 trillion ($330 million) and can handle 2.5 million passengers a year equivalent to 1,250 passengers per hour. Its parking bay will have place for at least four aircraft by 2020 and seven by 2030.

    It is expected to focus on services to Northeast Asian destinations like South Korea, Japan, Taiwan, and mainland China and Southeast Asian ones like Thailand, Malaysia, Singapore, and Cambodia. Domestically, flights will mostly be to and from the southern and central regions.

    The airport now has four gates and the number will be increased to seven by 2030.

    Prime Minister Nguyen Xuan Phuc said at the airport’s opening ceremony that Quang Ninh has much potential to attract more tourists and the new airport would help the province raise the number of tourists from current 15 million to 50 million in the coming time.

    As Van Don District is home to one of the three special economic zones planned in the country, the airport is expected to open up opportunities for socio-economic development in the area, including tourism at Ha Long Bay, said Nguyen Duc Long, Chairman of Quang Ninh Province.

    The private airport is among a series of infrastructure projects aimed at boosting the tourism industry, including a new expressway between Ha Long and the proposed special economic zone in Van Don and the Ha Long International Passenger Port, which were both officially operational from December 30.

    The launch of the Van Don Airport made it easier for foreign tourists to touch down in Ha Long Bay, which was named among the world’s seven new natural wonders by Swiss organization New Open World in 2011.

    The bay was used to film the recent Hollywood blockbuster “Kong: Skull Island”, and has been raved about by many travel bloggers.

    Quang Ninh welcomed 7.5 million travelers in the first half of 2018, including 2.46 million foreigners, up 14 percent from a year ago. Tourism revenues for the period rose 31 percent year-on-year to VND12.8 trillion ($546.7 million), according to official figures.

    Vietnam’s aviation industry has experienced rapid growth in recent years. The country served some 106 million passengers this year, a 12.9 percent increase from last year and highest of all time.

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  • Korean Air’s jets get name of East Sea badly wrong

    Korean Air’s jets get name of East Sea badly wrong

    Korean Air, the country’s flag carrier, displayed maps with the “Sea of Japan” aboard some its flights rather than the East Sea, the name supported by the Korean government. The Japanese name of the sea, which is opposed by Korea, was found on a number of passenger-entertainment monitors. According to news reports Sunday, 3-D maps on the displays aboard 787-9 Dreamliner aircraft were found to make the designation.

    Korean Air confirmed Monday that seven of its nine B787-9 planes had the problem. All other aircraft marked the location as the East Sea.

    A spokesman explained that a software upgrade was undertaken to change the maps into 3-D visuals, and that the company failed to notice the wording supplied by the developer.

    “The developer of the 3-D map is a company in the United States,” he said.

    Adjustments to replace the Sea of Japan by the East Sea in the seven aircraft were to be finalized Monday.

    “I was told that the modified version was sent to us today and delivered to the division in charge by 5 p.m,” added the spokesman, saying that the changes would be made by the end of the day.

    He said the company did not know why the other two B787-9 aircraft did not have the same problem.

    The controversy is the result of an ongoing dispute between Korea and Japan over the name of the sea located between the two countries. Both argue that their respective names had been used historically.

    Since South and North Korea first raised objection to the “Sea of Japan” name in 1992, the research on the subject has yielded conflicting conclusions.

    Korean Air received similar criticism in 2012, when its official homepage used the “Sea of Japan” name instead of the East Sea. The problem resulted from the company’s use of the Google Map service.

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  • Average New Year bonuses in HCMC up 30 pct

    Average New Year bonuses in HCMC up 30 pct

    Average New Year bonus given by HCMC firms to an employee is VND3.4 million ($146), 30 percent higher than in 2018. For the 2019 Roman Calendar New Year, bonuses have been significantly higher than in 2018, Le Minh Tan, director of the HCMC Department of Labor, Invalids and Social Affairs said, citing a survey. The survey covered nearly 2,000 enterprises and 415,000 workers.

    On average, bonuses given by foreign invested enterprises for the New Year was VND9.4 million ($403.65), 70 percent higher than the last, the survey found.

    For this Roman Calendar New Year, the highest bonus was VND500 million ($21,470), given by a foreign-invested enterprise.

    For Lunar New Year (Tet), which falls in February, the highest reported bonus was VND1.17 billion ($50,343), coming from a bank headquartered in HCMC.

    The average reward for Tet offered by enterprises surveyed is over VND10 million ($430.78) per person. Only four respondent businesses reported facing difficulties and not giving Tet bonuses for employees.

    There are still some enterprises that have not announced Tet bonuses for workers, waiting for business results. These firms plan to announce their bonuses by mid-January.

    Last Tet, the highest Tet bonus in HCMC was VND855 million ($36,718), given by an unidentified private enterprise.

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  • Bamboo Airways postpones maiden flight again

    Bamboo Airways postpones maiden flight again

    Vietnam’s newest airline Bamboo Airways will not operate its maiden flight Thursday as scheduled, the second time it has been delayed. Its CEO Dang Tat Thanh said Bamboo Airways could not take off since it is going through “the most difficult examination ever.” “Bamboo Airways is currently going through the final stage of a tight examination by authorities before taking off,” he said, adding that the first flight would now be in mid-January. The airline aimed to launch the first flight on December 29, after failing to launch services in October as previously planned.

    The carrier, owned by conglomerate FLC, received a license last November but is still awaiting an aircraft operator certificate (AOC).

    It was established in May last year with a charter capital of VND700 billion ($30 million), which it increased two months later to VND1.3 trillion ($55.68 million).

    It has signed deals to buy 24 Airbus A320neo and 20 Boeing B787-9 Dreamliner aircraft worth a total of $8.6 billion. Earlier this month it took delivery of the first aircraft, an Airbus A319 leased from an Irish company.

    The airline plans to operate on 100 routes, connecting major cities and travel destinations in Vietnam with the rest of the world.

    FLC chairman Trinh Van Quyet said earlier that the first routes could be between Hanoi and Ho Chi Minh City and from the two cities to Quy Nhon.

    Vietnam has four other carriers still in operation: Vietnam Airlines, Vietjet Air, Jetstar Pacific, and VASCO.

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  • Vietjet boosts the business by opening new route

    Vietjet boosts the business by opening new route

    Vietjet continues to solidify its presence in Vietnam this holiday season with the announcement of its newest route connecting Ho Chi Minh City with Van Don (Quang Ninh Province). Bridging the gap between Vietnam’s largest city and the attractive island district in Quang Ninh Province, the new route will serve to meet the growing travel and trade demands of locals and tourists alike.

    Starting 20 January 2019, passengers will be able to travel from Ho Chi Minh City to Van Don (and vice versa) with flights operating every Monday, Wednesday, Friday and Sunday. With a flight time of 2 hours and 15 minutes per leg, the flight will depart from Ho Chi Minh City at 07:00 am and arrive in Van Don at 09:15 am. The return flight takes off from Van Don at 09:50am and lands in Ho Chi Minh City at 12:05 pm.

    In celebration of the new route, Vietjet is currently running a three golden day promotion starting 20 to 22 December 2018. 2.2million tickets priced only from MYR0 (*) will be available for booking during the promotional time between 1.00pm to 3.00pm (Malaysian time) via the website. The promotion is applicable on all domestic flights within Vietnam and the travel period is from 20 January 2019 to 31 December 2019 (excluding public holidays).

    Located in close proximity to Ha Long Bay – a UNESCO World Heritage Site, the Van Don Islands District is an attractive tourist destination comprising of over 600 large and small islands. Van Don has a unique beauty that boasts serenity and wilderness. It is home to many famous destinations such as Bai Tu Long National Park, Dua Islet, Thien Nga Islet, Quan Lan Island, Minh Chau Island, and Ngoc Vung Island.

    Aiming to be a Consumer Airline, Vietjet has continually opened many new routes, added more aircraft, invested in modern technology, while offering more add-on products and services to serve all demands of customers.

    Vietjet has been a pioneering airline, winning the hearts of millions of passengers thanks to its exciting promotions, entertainments, especially during the festive seasons. With high-quality services, diverse ticket classes and reasonable airfares, Vietjet offers its passengers flying experiences on new aircraft with comfy seats and delicious hot meals served by beautiful, dedicated and friendly cabin crews, and many more enticing add-on services.