Tag: Hong Kong

  • Victoria’s Secret Hong Kong flagship store abruptly shut down

    Victoria’s Secret Hong Kong flagship store abruptly shut down

    The high-profile Victoria’s Secret Hong Kong flagship store has been closed suddenly. According to multiple reports, employees were all laid off last night (June 24) on the even of Hong Kong’s public holiday.

    Signs were placed on the store’s entrance announcing the closure and telling customers they could continue to shop online. People visiting the store today could see stock being boxed in the store.

    Operated by Victoria’s Secret’s US parent Limited Brands, the store’s future was questioned by Inside Retail on several occasions, most recently last month as part of a strategic review of the company’s Chinese operations.

    The Victoria’s Secret Hong Kong store opened two years ago after another struggling US retailer Forever 21 quit the site. The lingerie brand’s four-story flagship featured a whole level for its Pink brand, and a floor dedicated to high-end products, complete with the city’s most luxurious fitting rooms.

    Sources said that Limited Brands was paying US$903,000 a month for the 50,000sqft space, which is about half the rent Forever 21 reportedly paid previously. In return, they signed a 10-year lease in 2017 which runs until August 2027. It took nearly a year to fit the store out.

    It is not clear what deal – if any – Limited Brands has agreed to in order to exit the space, however, a senior real estate industry source said last month he doubted the then rumors that the store would close because of the length of the lease.

    “They have a long lease and can’t just walk away. I would be surprised if the landlord takes backspace voluntarily.”

    Our source said the site would be difficult space to fill as it is so large and needs significant capital expenditure to convert into multiple retail spaces or refurbish to suit another brand.

    “If the landlord did take it back, it would need to be sub-divided as it was before with multiple tenants.”

    Another source told a Hong Kong publication that Limited Brands would face a $77 million bill for terminating the contract early – equivalent to nearly 90 months rent.

    In May, Limited Brands reported a 37-per-cent slump in first-quarter sales to $1.65 billion, with revenue from Victoria’s Secret down 45.6 percent, in part due to store closures relating to Covid-19.

    Subsequent to that, a company executive told an analysts’ briefing that it was “evaluating strategic alternatives to reduce or eliminate losses in the UK and China”. The Victoria’s Secret UK business subsequently collapsed early this month.

  • Deliveroo Hong Kong launches plan to feed the needy

    Deliveroo Hong Kong launches plan to feed the needy

    Deliveroo has unveiled a new program allowing customers to round up payments for their orders to feed people in need.

    Deliveroo will collect the donations made via its app to selected charities, starting with local NGO Feeding HK.

    “One of the most challenging effects of Covid-19 has been a significant rise in demand from charitable food systems across Hong Kong,” said Deliveroo Hong Kong GM Brian Lo. “One of our imperative sustainable development goals at Deliveroo is ‘Zero Hunger,’ in line with the United Nations Sustainable Development Agenda, and so together with Feeding Hong Kong, we’re trying to make sure that no one in Hong Kong goes unfed.”

    Feeding HK collects surplus stock from food companies, sorts and stores it, before redistributing it to multiple charities across the city.

    The company’s support for Feeding HK expands beyond its cash contribution initiative. Until the end of this year, Deliveroo will contribute 100 hours of volunteering by its employees to help rescue and redistribute surplus food to help frontline charities across the city.

    The company hopes to raise more than US$129,000 (HK$1 million) during the next six months from the app.

    “Deliveroo is dedicated to being a positive member of the Hong Kong community, which includes making sure that the economically disadvantaged get the help they need,” said Lo.

  • Hong Kong Airport extends relief period to retail tenants

    Hong Kong Airport extends relief period to retail tenants

    Hong Kong airport is extending its rent-relief package to tenants and other stakeholders in recognition of the prolonged impact of the coronavirus pandemic.

    The airport implemented a waiver or reduction of various fees for the aviation industry and partners in March this year. The reductions are now scheduled to continue through July and August.

    The measures include a rental relief for retail and catering tenants and a full rental waiver for temporarily closed shops and restaurants.

    In addition, the airport has instituted a full waiver of parking and airbridge fees for idle passenger aircraft, a reduction for passenger aircraft landing charges and a full waiver on fixed charges for inflight catering services amongst a range of other relief measures for the industry.

  • Hong Kong Land unveils premium food hall concept BaseHall in Central

    Hong Kong Land unveils premium food hall concept BaseHall in Central

    Hongkong Land has unveiled a new premium food hall concept BaseHall at Jardine House, in Hong Kong’s Central district.

    The foodcourt houses eight eateries and two bars, featuring concepts carefully chosen for their style and food offer including Moyo Sik from the contemporary Korean spot Moyo and Co Thanh, who offers authentic Vietnamese dishes.

    The two bars, Pub 1842 from Young Master and BaseHall Bar, serve a wide range of drinks, including local craft beer and Asian-inspired cocktails.

    “BaseHall is core to our strategy for attracting younger customers while still catering to our existing loyal customer base,” said Raymond Chow, executive director of Hong Kong Land.

    “BaseHall is breaking new ground in the F&B landscape which creates huge potential growth opportunities, both in terms of the vendor line-up, and the meticulously designed space that allows for multi-purpose use.”

    Besides using sustainable materials, BaseHall has also partnered with a food-assistance programme to distribute leftover food to worthwhile causes across the city.

    “This will no doubt be the new hotspot for the Central office population and the wider Hong Kong community to socialise and enjoy great food,” Chow said.

  • Hong Kong’s Second Digital Bank Enters the Market

    Hong Kong’s Second Digital Bank Enters the Market

    The Xiaomi-AMTD joint venture has launched Airstar Bank, becoming the second digital lender to enter the Hong Kong market.

    Airstar Bank will offer savings accounts, time deposits and personal loan deposits alongside tools such as mobile app-based financial planning analysis. Loan rates as low as 2.99 percent per annum and deposit rates as high as 3.6 percent will be offered.

    Airstar Bank was granted a digital banking license by the Hong Kong Monetary Authority in May 2019 and launched a pilot in March to offer a trial for 2,000 selected users under the central bank’s fintech supervisory sandbox.

    Airstar Bank is determined to deliver the full benefits of emerging financial technologies and innovative solutions, providing each and every customer with proactive stellar banking experience regardless of their wealth,» the bank said, according to a report, dubbing itself Everyone’s Bank.

    Airstar joins ZA Bank – backed by mainland insurer ZhongAn Online P&C Insurance and industrial firm Sinolink Group – as the two out of eight licensed virtual banks that have launched.

    In April, Mox Bank – backed by Standard Chartered, PCCW, HKT and Trip.com – also launched its own pilot. This included features like easy registration, user-centric experiences and high security, clients and an «all-in-one numberless bank card – a card for purchases and cash withdrawals with no expiry date, verification value or other numbers to reduce risks.

  • Muji opens largest Hong Kong flagship store

    Muji opens largest Hong Kong flagship store

    Despite struggling with suspended operations and inventory problems during the Covid-19 pandemic, Japanese home-and lifestyle-goods retailer Muji is set to open its 21st store in Hong Kong later this month.

    Taking over the former Uny-owned Piago department store space in Telford Plaza, the new flagship will span 24,000sqft with all ranges including home, electronics, apparel, cosmetics, and food.

    The Telford Muji flagship will largely focus on food, expanding its range with packaged goods, groceries, fresh baked goods, and a new coffee and tea bar in addition to its existing cafe and Meal Muji restaurant.

    Muji is also expected to make its debut in Vietnam later this year.

    In May, Muji Japan launched a store on Amazon, seeking to mitigate the impact of its 280 stores in the market being forced to close due to Covid-19. That marked the first time Ryohin Keikaku has sold Muji products via an online platform outside its own e-commerce store.

  • Aeon Hong Kong unveils new concept stores

    Aeon Hong Kong unveils new concept stores

    Aeon Hong Kong has unveiled new-look store concepts in two suburbs – Tsim Sha Tsui and Tsuen Wan.

    The stores feature several new zones and a new look alongside the retailer’s traditional supermarket offer.

    The Aeon Hong Kong supermarket located in Tsim Sha Tsui shopping center The One since 2011 reopened on Friday after remodeling. Aeon says the store is targeting both office workers and local residents with its product mix.

    Spread over two floors, the retail space is split into two concepts. On the Lower Ground 1 floor, Living Plaza offers household and daily necessities and a gourmet food area with a focus on Japanese and Thai cuisine.

    On Lower Ground 2, the Aeon supermarket gathers food from Japan and around the world alongside the Home Coordy section (pictured above)

    The pet products zone (above) features a wide range of Japanese pet food and supplies brands such as Ciao, Inaba and Nisshin.

    Meanwhile, the Aeon Tsuen Wan store features a store-in-store for casualwear label iC, (above), a beauty-products zone (below) and space dedicated to trendy outdoor products.

  • HSBC APAC Chief Risk Officer Steps Down

    HSBC APAC Chief Risk Officer Steps Down

    Family reasons were cited as the recent for the exit with an interim head being flown in from the U.K. Ed Jenkins steps down after joining HSBC more than a decade ago and less than a year after being named chief risk officer for the region. He will take a sabbatical after July 1 before returning to the bank in October, according to a report citing an internal memo.

    Marc McKewon, Jenkins’ predecessor, will return from the U.K. to become the Hong Kong-based interim chief risk officer. McKewon is currently the global chief corporate credit officer, head of the wholesale market and credit risk.

    HSBC has been a major receipt of increasing risks across social, economic and political fronts. In addition to the broad-based effects of the coronavirus pandemic, the bank has been spotlighted in reported tensions with pro-democracy protesters; dividend-hungry shareholders; Beijing-backed officials; British Tory members; and internal staff.

    HSBC is also concurrently attempting to restart and deepen an overhaul originally targeting a giant reduction of 35,000 job, $4.5 billion in costs and $100 billion in risk-weighted assets.

  • Movenpick launches three Hong Kong pop-up stores

    Movenpick launches three Hong Kong pop-up stores

    Swiss ice cream brand Movenpick has launched three pop-up stores in Hong Kong – although, as the photos show, they have a very permanent look.

    The pop-up stores feature 16 ice cream flavors, including the brand’s nine exclusive flavors, served in natural plant-based containers. The Movenpick menu will be updated with more festive dessert creations, according to the company.

    “We are so excited to bring Hong Kong a true 5-star ice cream experience with our new Movenpick ice cream pop-up stores,” said Montha Khongkrurphan, Hong Kong ice cream & chilled business director of Nestle Hong Kong.

    “The opening of the pop-up stores is also the perfect opportunity to debut our environmentally friendly takeaway packaging.”

    The Hong Kong Movenpick pop-up stores are located at ParknShop supermarkets in Pacific Place (top image), Cheung Kong Centre (second image) and Quarry Bay (above).

  • Offshore Banking Inquiries From Hong Kongers Spike

    Offshore Banking Inquiries From Hong Kongers Spike

    HSBC and Standard Chartered were reportedly amongst the lenders experiencing a significant increase in offshore banking inquiries from Hong Kong residents.

    The two British lenders both registered a 25-30 percent jump in inquiries, according to a  report citing two unnamed sources who observed an increased demand for offshore accounts. Another two sources noted that while there have been no large outflows in the last two weeks, the increased inquiries is slowing banks’ response time for account opening which can now take at least one month.

    Popular offshore banking locations in include Singapore, U.K., Sydney and Taiwan, the report added while also citing Citi amongst lenders that observed increased demand.

    Spokespersons from all three banks claimed to have observed no significant capital outflow.

    Deteriorating U.S.-China relations and increasing tightening by Beijing are driving more and more concerns about the need to diversify holdings and booking centers. According to another source, recently observed demand represents the second wave of offshore account opening after the first one following anti-government protests in June last year.

    What I’m worried about the most is I might not be able to freely exchange Hong Kong dollar anymore if the U.S. decided to sanction Hong Kong, the report added, citing a middle-aged resident who diversified 70 percent of her savings into U.S. dollar and British pounds while now seeking an offshore account.

    If things get messy here I might not even be able to transfer my money out in the worst-case scenario, so it’s good to diversify risks.

  • Dickson Concepts’ retail arm loses $US27m as tourist trade evaporates

    Dickson Concepts’ retail arm loses $US27m as tourist trade evaporates

    Hong Kong retailer Dickson Concepts describes the territory’s retail environment as “the most challenging the group has ever faced”.

    The company’s retail division suffered a US$27 million loss last year, largely attributable to the impact of Covid-19 and protest activity reducing the number of inbound mainland visitors.

    However, the company increased its overall profit by 57 percent to $83.3 million, based on a solid performance by its investment division which finished the year with a surplus of  $110 million after one-off gains on property disposals.

    The company said the group achieved significant growth in both sales and profit during the initial months of the financial year.

    “However, the retail climate in Hong Kong deteriorated significantly thereafter and Mainland Chinese tourists all but disappeared. As a result of the Covid-19 pandemic outbreak in January, the group faced the worst local consumer sentiment in its history. Tourist arrivals have literally come to a complete halt, and despite achieving sales at the expense of margins, the group’s turnover in Hong Kong suffered a 24.9-per-cent decrease in the year ended March 31.”

    Dickson Concepts has 61 stores, 29 of them in Mainland China, 24 in Taiwan, and eight in Hong Kong, including the upmarket Harvey Norman department stores at Central and Admiralty. Geographically, Hong Kong accounts for 81.6 percent of sales and Taiwan 15.6 percent. Watches and jewelry represent 49 percent of retail turnover, cosmetics, and beauty products 29.6 percent and fashion 21.1 percent – all categories heavily reliant on tourists, especially mainlanders.

    In a statement, the company said it expects a “slow and long path” to recovery for the territory’s retail sector.

    “Our group expects the retail market in Hong Kong to remain extremely depressed for the foreseeable future as we expect local consumer sentiment to be very poor until the economy recovers. We do not expect tourism to recover in any meaningful way in the foreseeable future since even if quarantine and social distancing measures are fully lifted, it will likely take time for tourists to feel safe to travel again.”

    However, the company said that with net cash reserves of $292 million and a strong balance sheet, it is in a strong position to cope with the risk of a worldwide economic slowdown and the current challenging retail climate.

  • JD plans US$4.05 billion Hong Kong exchange listing

    JD plans US$4.05 billion Hong Kong exchange listing

    Chinese e-commerce giant JD is looking to raise up to US$4.05 billion in a secondary share listing in Hong Kong.

    The new 133 million shares, priced at $30.45 each, most likely will make the listing among the largest in the territory this year.

    US regulations for Chinese firms listed in the US may tighten, with one bill in the US Congress proposing delisting Chinese firms that do not submit to substantial auditing requirements. JD is listed in the US on the Nasdaq.

    The company will start taking investor orders around this Thursday, with the listing set for June 18 to coincide with its annual shopping festival.

    Joint sponsors of JD’s Hong Kong listing include Bank of America, UBS Group and CLSA.

  • Dairy Farm sells Wellcome Taiwan to Carrefour

    Dairy Farm sells Wellcome Taiwan to Carrefour

    Hong Kong-headquartered Dairy Farm is to sell its Wellcome Taiwan grocery retail business to Carrefour, with settlement later this year after regulatory approvals have been granted.  The deal – worth about €97 million – includes about 224 stores and warehouses, along with some property assets. Wellcome Taiwan’s turnover last year was approximately €390 million.

    The business currently has 199 Wellcome stores with an average sales area of 420sqm – and 25 Jasons, with an average sales area of 820 sqm. The Dairy Farm stores trading under the Wellcome banner will be converted to its Market format, and those trading under Jason’s brand will be converted to the Carrefour format.

    “Dairy Farm believes this change of ownership will set the business up for future growth and prosperity, building on Wellcome’s strong sales momentum over the past 12 months following the successful implementation of its price reinvestment campaign and increasing customer loyalty,” the Hong Kong company said in a statement.

    “This strengthened network represents greater opportunities for our team members as well as better service and value to our customers.”

    A spokesperson for Dairy Farm told Inside Retail Asia that the company was committed to its remaining major investment in Taiwan, Ikea.

    “Ikea Taiwan remains very much part of Dairy Farm’s portfolio. Through the Ikea brand, Dairy Farm is committed to delivering a unique home furnishing and Swedish food experience to our customers in Taiwan.”

    Meanwhile, the MD of Wellcome Taiwan, Laurent Piazza, says the sale is a testament to the hard work and determination of the Dairy Farm team to offer the best to its customers.

    “By bringing these businesses together, team members and customers will benefit from being served by a larger group that can use their combined strength and scale to improve quality, service, and price competition.

    “We have complete confidence in the future success of the business and believe, by bringing these businesses together, we have created a strong future for the team and a better shopping experience for our customers.”

    Carrefour currently operates 137 stores in Taiwan, including 69 under its Market banner. The group posted net sales of €1.968 billion last year and posted pre-tax earnings of €209 million.

  • No surprise as retail sales in Hong Kong down again

    No surprise as retail sales in Hong Kong down again

    Retail sales in Hong Kong have plunged by more than one-third over the first four months of this year.

    Census and Statistics Department figures show a 36.1-per-cent decline, which follows an adjusted 42.1-per-cent fall in March.

    Those two months represent the beginning of the real impact of the Covid-19 pandemic which has seen the border with Mainland China effectively closed down and starving the territory’s retailers of traditional sales to inbound tourists.

    A government spokesman said that April’s decline, while narrower than that of March, was still “huge”.

    “While the epidemic has abated in Hong Kong, the business environment for retail trade remains challenging, as Covid-19 has brought inbound tourism to a standstill, and as austere labor market conditions and various uncertainties continue to weigh on consumer sentiment.”

    Retailers received little relief in May as when local social-distancing measures were relaxed, social unrest recommenced, leading to stores being shut in the popular Causeway Bay district, with some, including I.T Group-owned premises, vandalized. Retail sales in Hong Kong are unlikely to show any lasting recovery until much later this year when the border reopens and international travel resumes.

    Broken down by category, the April data made for grim reading. Watches, clocks and jewelry sales were down a massive 76.6 percent on April last year. Apparel sales slumped 63.6 percent, cosmetics and medicines were down 62.9 percent and footwear and accessories fell by 55.6 percent.

    Optical shop sales fell by 43.2 percent, sales of books, stationery and newspapers fell by 39.9 percent, of Chinese drugs and herbs by 35.3 percent and of electrical goods and electronics by 21.7 percent.

    Department-store sales were down by 18 percent, and of food, liquor and tobacco by 14 percent.

    Just two categories posted growth: supermarket sales up by 14.4 percent and furniture and fittings by 1.6 percent.

  • Hong Kong’s Landmark mall launches ‘e-chat ’ retail initiative

    Hong Kong’s Landmark mall launches ‘e-chat ’ retail initiative

    Hong Kong’s Landmark mall has launched the city’s first luxury “e-chat shopping” service on its mobile app.

    The service is an enhancement of Landmark’s online shopping concierge that enables customers to select, reserve or purchase their favorite items online via WhatsApp, enabling one-on-one communication with in-store sales staff

    Users of the app can receive fashion advice, trend tips and other assistance via the online concierges while browsing more than 500 items available from more than 48 of Landmark’s luxury fashion and lifestyle tenants. Participating brands include Fendi, Bottega Veneta, Tory Burch, Chopard, De Beers, Roger Vivier and R Sanderson.

    Orders and payments can be made directly online, with purchases available for collection in-store or delivered directly to shoppers’ homes or choice of destination in Hong Kong within 48 hours.