Tag: Retail

  • Japanese retailers expand Vietnam presence

    Japanese retailers expand Vietnam presence

    Japanese retailers have started to expand their business in Vietnam as localities loosen social distancing restrictions and accelerate vaccination against Covid-19.

    Coffee chain %Arabica, which currently has over 100 outlets in 18 countries, has announced it will open its first shop in Vietnam on walking street Nguyen Hue in District 1, HCMC.

    Late last month, casual wear producer and retailer Uniqlo opened a new store in Hanoi’s Ha Dong District, its 10th outlet in Vietnam. In early November, it had inaugurated an online store in the country.

    Beauty brand ReFa has announced it will open three stores in HCMC late this year before expanding to Hanoi by mid-2022.

    Retail group Aeon, which has invested $1.18 billion in Vietnam, plans to double the number of shopping malls across the country in the coming time. It also plans to list shares on the Vietnamese stock market, and facilitate export of Vietnamese seafood, garments and other products to Japan.

    According to the Ministry of Industry and Trade, Vietnam’s total goods retail sales and service revenues in October rose 18.5 percent over the previous month.

    Some Vietnamese securities companies, including VCSC and VNDirect, have predicted that the retail sector would grow late this year, when vaccination is stepped up, more economic activities resume and many festivals take place. The sector’s profit would increase over 20 percent this year.

  • Malaysian Tycoon Tony Fernandes’ AirAsia Launches Parcel Delivery Service To Tap E-Commerce Boom

    Malaysian Tycoon Tony Fernandes’ AirAsia Launches Parcel Delivery Service To Tap E-Commerce Boom

    AirAsia Group controlled by Malaysian tycoon Tony Fernandes has launched a parcel delivery service as the loss-making budget airline seeks to tap the e-commerce boom across Southeast Asia.

    The new service, called AirAsia Xpress, is the company’s latest venture as it expands its digital business to shore up the airline’s revenues that have been hard hit by the Covid-19 pandemic, AirAsia said in a statement on Tuesday. The service will initially be available in Kuala Lumpur and other areas around the densely populated Klang Valley, before rolling out to other parts of Malaysia and Southeast Asia.

    Powered by Teleport—the group’s logistics arm—AirAsia Xpress gives its super app users two options: instant delivery to receive their packages in less than an hour or same-day delivery to receive their packages within six hours. The new venture complements the airline’s food delivery and ride-hailing services, which are part of initiatives to build a super app that will compete with Southeast Asia’s tech titans such as Indonesia’s GoTo and Singapore’s Grab and Sea Group.

    “As we move forward with the post-pandemic recovery, we believe that people will remain greatly dependent on efficient and affordable delivery services—one of AirAsia’s core strengths,” said Lim Ben-Jie, head of e-commerce delivery at AirAsia’s superapp. “Combining our ease of usability and network reach across ASEAN and beyond, AirAsia Xpress will support individuals and micro-businesses with fast and convenient deliveries.”Southeast Asia is among the fastest-growing regions in the world, with gross merchandise value from the digital economy climbing 49% to $174 billion this year from the previous, according to a new study jointly published by Google, Temasek, and Bain & Company this month. As consumers across the region increasingly embrace e-commerce and other digital platforms, the study predicts the GMV to grow to $363 billion by 2025 and surpass $1 trillion by 2030.

    This strong growth trajectory bodes well for AirAsia, which is seeking to grow the share of its digital businesses to 50% of the group’s revenue by 2025. The group has been pivoting into digital businesses as Covid-19 travel restrictions drag passenger and cargo traffic lower.

    Earlier this week, AirAsia reported its third-quarter revenue declined 37% from the previous year to 296 million ringgit ($70 million). In a research note, Raymond Choo, an analyst at Kuala Lumpur-based Kenanga Research, cut his full-year earnings estimate for AirAsia by 17% to a net loss of 2.41 billion ringgit.

    “As a group, we have taken advantage of the downtime in flying to tap new revenue streams and fully transform ourselves into an investment holding company with a portfolio of synergistic travel and lifestyle businesses,” Fernandes, CEO of AirAsia Group, said in a statement when the group announced its third-quarter results. AirAsia’s superapp, along with Teleport and the group’s fintech unit BigPay, are gaining traction and building a strong presence in key markets, he added.

    Fernandes and his business partner, Kamarudin Meranun, took over AirAsia in 2001 to build a low-cost carrier that would make air travel affordable. Fernandes—who dropped out of this year’s ranking of Malaysia’s 50 Richest people—also has interests in hospitality, insurance, and education.

  • Post Covid-19 Emerging Trends In India Retail Sector

    Post Covid-19 Emerging Trends In India Retail Sector

    With the pandemic fiercely constricting the traditional brick and mortar retail stores across the country, retailers now seek a new hybrid/omnichannel commerce. The “new normal” forced the entire sector to think out of the box and come up with innovative shopping strategies. In a way, Covid-19 brought about both opportunities along with threats.

    Digital transformation for the retail segment is no longer an optional measure; rather, it is a bare necessity to sustain among the e-commerce giants. Along with the operational transformation, these players also need to rethink their strategies to fine-tune their customer journeys on the online platforms.

    Large businesses were no strangers to changes in operations. They also underwent enhancing existing levels of digitized business models followed by the added Automation component in the daily process flows.

    Seeking The Digital Innovations In Retail

    As the economy passes precariously through the health turmoil, there is a growing realization that the hybrid structure is the future for the retail industry. This is aided by the complementary nature of both offline and online channels of business. Even small business owners are now adamant about establishing an online market presence via websites/apps.

    There is also the widespread adoption of digital payment mechanisms among local retailers to enable a smoother transactional experience for customers. Indian customers have accepted mobile wallets, QR code scanning and related e-payment possibilities with open arms. They can also leverage the same payment options to play in online casinos like Asiabet – where they can find the most trusted poker sites in India.

    Users can play poker with real money and grab a chance to win a bouquet of goodies, including freeroll tournaments, sign-up bonuses, and VIP rewards. From the famous Texas Hold’em, 3-Card poker to the local variants like Teen Patti, Asiabet has them all. With plenty of player traffic at all times coupled with all security and regulatory checks in place, they can play the best online poker in India on mobile.

    Digitization among the local retail players has also improved accessibility levels by raising consumer awareness on leveraging the possibilities of technology adoption. As a result, the average Indian consumer now desires a more personalized and curated experience from retail brands. They expect to be delighted at every stage of the sales process.

    Companies are now leveraging marketing and sales campaigns extensively via Social Media platforms like Facebook and Instagram. The weekly offers, introductory bonuses, to discount coupon codes are now a common sight provided as ads by local retailers. With analytics reports provided by these platforms along with third-party tools, companies now rely on data-driven insights to measure the efficacy of their digital marketing campaigns.

    The online shopping market has undergone an even steeper climb in the past year, fuelled by the pandemic and global lockdown situation. This has immensely contributed to the growth of India’s retail segment that makes up around 10% of the country’s GDP and 8% of employment. Digitization has thus necessitated the need for upskilling the existing workforce to improve productivity in the post-Covid era.

    In the Customer Experience segment as well, retailers are initiating innovative, technology-driven campaigns. Employees also need to be reskilled in new ways of engaging prospective customers so as to execute these campaigns. Candidates with proficiency in Artificial Intelligence/ Machine Learning (AI/ML) technologies are in hot demand due to this reason. Check out the guide to machine learning in retail to understand the ever-increasing prominence of AI/ML in the retail domain.

    Big Data management technologies are employed to collect data being captured in batches and in real-time. Using data visualization and business intelligence suites, the data scientists generate insights. Based on the insights obtained from the data analysis tools and methodologies, the IT departments of retail players can fine-tune their campaigns to create maximum impact among the target customer base. At the same time, on-field sales personnel are provided training in agile methodology to offer customized shopping experiences to end customers.

    Direct To Customer (D2C) business model is gaining significance as retail players realize the increasing need to connect with customers directly. This aspect is fuelled by the stiff competition among retails during the pandemic. Raising customer awareness of the brand and attracting their attention and e-commerce strategy is necessary to succeed in these testing times.

    Another emerging trend in recent times is the prevalence of self-service outlets to facilitate social distancing. The concept is termed BOPIS (Buy Online Purchase In-Store). Another similar method is the BOSS (Buy Online and Shipped To Store). Shop owners use Retail Beacons to collect customer data for demand forecasting and buying behavior. This will also help them in seasonal planning on inventories and procurement of goods from product vendors.

    Final Thoughts

    Customers are now getting used to consistently making purchases online instead of visiting the traditional brick-and-mortar alternative. The convenience of getting a wide variety of products under a single website or application is gaining wide appeal among the Indian customer segment.

    From an employee perspective, retails prefer those with niche skills in cutting-edge technologies like AI/ML as the retail market as a whole is now fuelled by data-driven decision-making more than ever before. Embracing the digital transformation strategy along with setting up a hybrid online and physical store is the game-changer in the foreseeable future. This will minimize the need for real estate and boost customer reach via social media, especially in Tier-2 and Tier-3 cities, where huge untapped revenue potential exists!

     

     

     

     

     

     

     

     

  • E-commerce sites report jump in 11/11 sales

    E-commerce sites report jump in 11/11 sales

    E-commerce platforms reported a surge in sales on Singles’ Day on Nov. 11, an annual shopping event, with the most popular items being masks and healthcare products. Tiki said revenues were up nine times from last year, and the number of buyers was double that on normal days.

    Face masks, products for babies and mothers, and fast-moving consumer goods were the top sellers, it said.

    It also sold some 10,000 mobile phones, including 500 iPhones, 2,000 electric motorbikes and bicycles, and 6,000 cans and bottles of beer.

    Shopee sold 1.8 million decorative items, including some 100,000 decals and stickers, 1.6 million healthcare products, one million earphones, and 150,000 mobile phone covers.

    Lazada said revenues doubled and the number of customers was up by half. Healthcare and beauty products were its best-sellers, and electronics sales almost doubled, with laptop and desktop sales nearly tripling.

    Sendo said revenues were 40 percent higher than during other promotions such as Sept. 9 and Oct. 10, with fashion, household, and beauty items seeing sales double.

    According to a report called ‘e-Conomy SEA 2021’ released this week by Google, Temasek and Bain & Co., Vietnam’s e-commerce market will increase to $13 billion this year, up 53 percent from last year, and triple by 2025.

  • iPhone 13 sees record sales in Vietnam

    iPhone 13 sees record sales in Vietnam

    Tens of thousands of iPhone 13 phones have been sold in Vietnam within days of its launch, with numbers exceeding those of Apple’s previous offerings.

    FPT Shop sold nearly 5,000 phones for nearly VND200 billion ($8.79 million) on the first day of sales on Oct. 22, breaking previous iPhone records, Nguyen The Kha, director of the chain’s mobile telecommunications division, said.

    Last year it sold 4,500 iPhone 12s on the first day.

    CellphoneS sold nearly 3,000 iPhone 13s compared to around 1,000 last year.

    Minh Tuan Mobile, which began selling Apple products for the first time this year, sold 1,000 iPhone in two days.

    Industry insiders said the large number of incentives that Apple is offering users this year is causing more buyers to go to authorized stores instead of buying them from sellers who pick up the devices in other countries and sell them in Vietnam.

    “Apple almost did not seem to care about the Vietnam market before,” a seller in HCMC’s District 1 said. “But now it offers a lot of support and commission to distributors and incentives to buyers, which makes the unauthorized market less appealing.”

    Another factor is that the iPhone 13 arrived in Vietnam one month earlier than the iPhone 12 last year, which came on Nov. 26.

    ShopDunk, a distributor of Apple products, said it opened five new Mono Stores (exclusively selling Apple products) on the first day of iPhone 13 sales.

    It also saw the number of pre-orders triple to 15,000.

    A spokesperson for Minh Tuan Mobile said only 50 percent of orders could be met so far, and others have to wait.

    iPhone 13 mini, the smallest and cheapest in the iPhone 13 lineup, is being sold in Vietnam at around VND18.4 million.

    The remaining models cost VND21.5-VND31.9 million.

  • China’s retail sales record double-digit growth

    China’s retail sales record double-digit growth

    China released economic data for July that showed slower-than-expected growth as the world’s second-largest economy battled floods and a resurgence of Covid-19.

    The slowdown was particularly apparent in individual Chinese consumer spending, despite authorities’ efforts to build up consumption as a driver of economic growth.

    The data showed consumers cut back on spending across the board, whether it was on big-ticket items like cars or lower-cost products like cosmetics that can be bought through online e-commerce platforms.

    Retail sales rose by 8.5% in July from a year ago, lower than the forecast 11.5%, according to analysts polled by Reuters. Auto-related sales, the largest component of retail sales by value, was the only category to decline in July, down 1.8% year-on-year.

    The cosmetics sector was one of the slowest-growing categories, and sales grew just 2.8% in July from a year ago, versus growth of 13.5% in June.

    Online sales of physical consumer goods rose by 4.4% in July, far below an average of about 21% for the past five years, according to CNBC calculations of official data.

    Bruce Pang, head of macro and strategy research at China Renaissance, attributed the sharp drop in online sales to massive shopping promotions in June, which were followed by logistics disruptions amid Covid-19 travel restrictions, floods and typhoons in July.

    E-commerce giants Alibaba and JD.com handled a record $136.51 billion of sales during the June 18 shopping event, known as “618.” China’s other major shopping festival of the year falls on Nov. 11.

    Outside of consumption, China’s manufacturing sector also grew more slowly than expected.

    Industrial production grew by 6.4%, also below expectations of a 7.8% year-on-year increase in July, according to the Reuters poll.

    Fixed asset investment for the first seven months of the year rose by 10.3%, below the forecast of 11.3% year-on-year growth for the January to July period, according to Reuters.

    The National Bureau of Statistics noted “the impact of multiple factors including the growing external uncertainties and the domestic COVID-19 epidemic and flooding situation,” according to a release. The bureau added that the “economic recovery is still unstable and uneven.”

    On consumption, the bureau’s spokesman Fu Linghui said during a press conference that Chinese willingness to spend is increasing since spending per capita grew faster than that of disposable income in the first half of the year — up 17.4% and 12%, respectively.

    The country added 1.24 million new urban jobs in July, on track to reach Beijing’s target of creating more than 11 million new urban jobs this year.

    However, the unemployment rate in cities ticked higher to 5.1% in July, up from 5% the prior month. The unemployment rate for those 16- to 24-years-old remained far higher, rising to 16.2% from 15.4% in June.

    Economists have cut their China GDP forecasts given the latest wave of travel restrictions and residential community lockdowns in the wake of the spread in the last two months of the highly contagious Delta variant within the country.

    Goldman Sachs expects 8.3% growth this year, down from 8.6% previously, according to an Aug. 8 note.
    Nomura predicts 8.2% GDP growth for the year, down from 8.9%, according to an Aug. 3 note.

    The official growth target is lower, at over 6%.

    Although the number of new Covid cases is low compared with other countries, the economic impact could be greater since China has taken a “zero tolerance” approach. Last week, authorities shut a terminal of the world’s third-busiest port after one worker was infected.

  • Scotch & Soda plans new stores in capital cities

    Scotch & Soda plans new stores in capital cities

    Originally a wholesale brand, Amsterdam-based Scotch & Soda is pursuing a broad-based physical expansion that spans across Europe, Asia-Pacific, North America and the Middle East. Scotch & Soda, in March this year, debuted a new brand identity and logo, which will be present in its new locations.

    Ahead of the upcoming holiday season, Scotch & Soda is also expanding its lifestyle categories, including by introducing three new styles of bags and pursuing a deeper presence in fragrance with home, travel sizes and gift sets. Notably, the brand is prioritizing its own channels for the new bags, with those styles available exclusively online, as well as at franchise and directly operated stores, for the first season.

    The company is also opening its first digital store on Tmall in China, which comes after it launched in the country in July. Scotch & Soda has plans to open stores in “key Chinese cities” in the near future, and CEO Frederick Lukoff sees the country as one of the critical markets for the brand.

    “We are very proud to announce that Scotch & Soda is accelerating its growth strategy. It is indeed a very exciting time for our company despite the challenges caused by the COVID-19 pandemic in the retail industry,” Lukoff said. “We are pursuing the expansion of our retail network at a global level, strengthening our footprint in markets where we are already present, as well as entering key markets such as China, that we see as full of potential to reach new customers and introduce them to our brand.”

    When Scotch & Soda was acquired by private equity firm Sun Capital Partners in 2011, it was far more of a wholesale brand. The company had approximately 30 company-owned and franchised retail stores, in comparison to 7,000 partnership accounts. Scotch & Soda still boasts some 7,000 wholesale doors, but it now has 235 freestanding stores globally.

    By expanding its own fleet of stores, Scotch & Soda is taking a similar strategy to many other wholesale brands looking to make higher margins by selling more DTC. Well-known retailers like Nike and Adidas are pivoting a higher percentage of sales to the model, while cutting back on wholesale partners, to drive future growth.

  • Singapore retail sales growth halts in August

    Singapore retail sales growth halts in August

    Singapore retail sales growth – excluding motor vehicles – remained static in August, following July’s 2-per-cent increase.

    Of the estimated $2.9 billion in retail sales (excluding vehicles), online sales accounted for 16.4 percent, a similar proportion as in July. By category, the strongest online was computer & telecommunications equipment, with 56.5 percent of turnover online rather than in-store. Online accounted for 31.5 percent of furniture & household goods sales and 14 percent of supermarkets & hypermarkets.

    In terms of overall category sales, most sectors recorded year-on-year declines in sales during August. Optical goods & books were worst affected – down by 9.6 percent – followed by department store turnover, down by 8.5 percent.  Sales through petrol service stations and of watches & jewelry rose by 23.7 percent and 7.9 percent respectively, driven by higher petrol prices and greater demand for watches, said Statistics Singapore.

    Meanwhile, sales of food & beverage services fell 6.7 percent in August compared to the 6-per-cent decline in July, due mainly to stricter dine-in restrictions this year.

  • Imports dominate popular categories on e-commerce platforms

    Imports dominate popular categories on e-commerce platforms

    Only 17 percent of the most popular goods on e-commerce platforms since last year have been Vietnamese, a market research firm said.

    Malaysian market research firm iPrice Group said in a report that 83 percent of the 1,200 most sought-after items were imported.

    The rates for Vietnamese products ranged between 25 percent for Sendo and 13 percent for Shopee Vietnam.

    The overall rate dropped to 14 percent in the first half of this year.

    Sendo and Tiki are Vietnamese-owned businesses.

    “Vietnamese enterprises have not paid due attention to e-commerce yet,” Sendo chairman Nguyen Dac Viet Dung said.

    “After two years of working with the Ministry of Industry and Trade to bring Vietnamese goods to e-commerce platforms, we have attracted many traditional retailers”.

    Vietnamese goods dominated the groceries category, with demand surging because of Covid-19 lockdowns.

    Agricultural specialties are becoming increasingly on the two local platforms.

    Vietnam’s e-commerce market has seen an average annual growth rate of 25-30 percent in the last five years, according to Vietnam E-commerce Association (VECOM).

    Should the growth rate be maintained, Vietnam would rank third in e-commerce market size in Southeast Asia by 2025, behind Indonesia and Thailand.

  • New Google search feature shows shoppers in-store inventories

    New Google search feature shows shoppers in-store inventories

    Google has unveiled new search functions aimed at improving the online shopping experience, including allowing consumers to see retailers’ in-store inventory from wherever they are using their device.

    The enhancements have been enabled using advances in AI technology, the company said during its livestreamed Search On conference overnight.

    A new addition to search results – an “in stock” filter – will show if nearby stores have specific items on their shelves. In an example provided by the search provider, someone looking for a kids bike helmet can click on the filter to find stores nearby that have a helmet – right down to a specific brand or style – on their shelves.

    The new feature launched overnight in Australia, New Zealand and Japan, along with the UK, multiple European markets, Brazil, and Canada.

    Another feature aimed at creating what Google describes as “a more shoppable search experience” provides visual feeds. For example, search for “cropped jackets,” and Google will deliver a visual feed of jackets in various colours and styles alongside useful information like local shops, style guides and videos.

    “With this new capability, you can tap on the Lens icon when you’re looking at a picture of a shirt, and ask Google to find you the same pattern – but on another article of clothing, like socks,” said Alphabet senior VP Prabhakar Raghavan.

    “This helps when you’re looking for something that might be difficult to describe accurately with words alone.”

    This new feature is powered by Google’s ‘Shopping Graph’ which it describes as “a comprehensive, real-time dataset of products, inventory and merchants with over 24 billion listings”. This experience has been released only in the US for now, but other markets will follow.

    Another feature, called Lens in Chrome will be launched globally during the coming months, allowing consumers to select images, video and text content on a website and see search results in the same tab – without leaving the page they are on.

  • Gentle Monster opens Haus Shanghai

    Gentle Monster opens Haus Shanghai

    Luxury eyewear label Gentle Monster has unveiled the design of its first Haus concept store outside South Korea in Shanghai, the world’s largest Gentle Monster store.

    The launch of the Shanghai store follows the opening of Haus Dosan in Seoul earlier this year, opening chapter two of the Haus project. Featuring a ‘Future Retail’ theme, the four-story Haus Shanghai houses fragrance brand Tamburins’ first physical store in China and dessert brand Nudake.

    “Haus Shanghai provides more than a commercial experience,” Gentle Monster said in a statement. “By inciting emotional provocation in visitors, Haus aims to deliver an unprecedented cultural experience.”

    Gentle Monster combines retail experiences, pop-ups, and art exhibitions inside the 3270sqm retail space. Haus Shanghai’s first floor houses the Nudake store, where visitors can find a variety of artistic desserts. Gentle Monster’s signature six-legged walking robot, The Probe, is located at the centre of the floor alongside kinetic horses, “capturing Nudake’s spirit of experimentation and fantasy”. Visitors can also find various forms of collaged media art and aesthetic furniture here.

    The second floor, Gentle Monster’s largest retail space, is designed under the theme ‘Circulation’ with pliant art pieces cutting through the centre, forcing an unexpected flow of traffic inside the space.

    Meanwhile, the third floor presents a large exhibition space designed for media art exhibitions and collaboration pop-ups. At the heart of the space, a robotic face called ‘The Giant’ is located alongside sculptures and installations, depicting the theme ‘The Giant Who Arrived at the Bird Village’.

    China’s first Tamburins flagship store is situated on Haus Shanghai’s top floor, “expressing elegance and individuality through the delicate balance of spatial elements”. The space is highlighted by a wall art installation ‘Twig’ covered in tree branches, illustrating “the intersection of luxury and rawness through the combination of contrasting materials”.

  • Hong Kong retail sales rise again as consumption vouchers kick in Hong Kong

    Hong Kong retail sales rise again as consumption vouchers kick in Hong Kong

    Hong Kong’s retail sales climbed for the seventh straight month in August, helped by a stabilising Covid-19 situation, an improved labour market and economic recovery and thanks to a boost from a consumption voucher scheme (CVS).

    Retail sales in August rose 11.9 per cent from a year earlier to HK$28.6 billion (US$3.67 billion), government data showed on Thursday. August’s increase compared with a revised 2.8 per cent growth in July.

    “The CVS should continue to bode well for local consumption sentiment in the rest of the year,” a government spokesman said, referring to electronic vouchers given to certain consumers to spend in shops.

    In volume terms, retail sales in August grew 10.6 per cent from a year earlier compared with a revised 0.7 per cent surge the previous month.

    For the first eight months of 2021, total retail sales increased 8.1% in value terms and rose 6.8 per cent in volume.

    Online retail sales in August jumped 16.5 per cent in value year-on-year compared with a revised growth of 28.8 per cent in July.

    Sales of jewellery, watches, clocks and valuable gifts, which before the pandemic relied heavily on tourists from the mainland, climbed 28% in August versus a revised 26.3 per cent surge in July, the data showed.

    Clothing, footwear and allied products rose 40.1 per cent in August against a revised 30.9 per cent growth in July.

    Tourist arrivals in August soared 143 per cent from a year earlier to 10,811 after three straight months of decline. That compared with a 57.9 per cent drop in July.

    “Keeping the epidemic under control remains pivotal to a full-fledged recovery of the retail sector and the overall economy,” the spokesman said, adding it was essential to strive towards more widespread coronavirus vaccinations.

    The city’s economy grew 7.6 per cent in the second quarter from a Covid-induced slump a year earlier and the government upgraded its growth forecast for 2021 to 5.5 per cent-6.5 per cent from 3.5 per cent-5.5 per cent.

    Seasonally adjusted unemployment rate slipped to 4.7 per cent in the June-August quarter, the lowest since January-March period in 2020.

  • UOB Targets Doubling of Digital Retail Customers by 2026

    UOB Targets Doubling of Digital Retail Customers by 2026

    The bank said it would invest up to $500 million in digital innovation initiatives to reach its goal of serving more than 7 million customers in Asean.

    With digital banking now the preferred choice among UOB customers, the bank is «doubling down» on its data-driven model to create hyper-personalized digital experiences for its customers.

    The bank will be combining TMRW, its digital bank that launched in 2019 and is available in Thailand and Indonesia, with its mobile app «Mighty» on to one platform: UOB TMRW, the bank said in an announcement on Wednesday.

    By harnessing the best of TMRW and UOB Mighty in one platform, we can tap economies of scale to accelerate innovation especially in the area of hyper-personalised digital banking experiences and speed to market, Wee Ee Cheong, UOB deputy chairman and CEO, said.

    Upon the successful completion of its beta pilot currently underway among UOB employees, the platform will be launched for all UOB customers in Singapore later this year, the announcement said.

    UOB TMRW will be progressively rolled out across its key Asean markets, with the next markets expected to launch in the next 18 months.

    In this next phase, we are making it our goal to explore how technology can enable us to make the digital banking of tomorrow smarter and even more intuitive for our customers, Kevin Lam, head of TMRW and group digital banking, said.

  • Payments Platform 2C2P Partners Atome to Grow BNPL Reach

    Payments Platform 2C2P Partners Atome to Grow BNPL Reach

    The regional partnership will support thousands of merchants across Southeast Asia, as competition in the Buy Now Pay Later (BNPL) space heats up.

    Global payments platform 2C2P is partnering Buy Now Pay Later (BNPL) brand Atome, which will allow its network of online and offline merchants across the region to offer BNPL as an alternative payment method to their customers.

    Merchants using 2C2P’s platform in Singapore and Malaysia will be able to offer their customers the option to pay using Atome, either online or in-store, which allows them to make payments over three months with zero interest, service fees or annual fees.

    Headquartered in Singapore, Atome has a presence across Southeast Asia, India and Greater China. The platform was launched in 2019, and currently partners over 5,000 online and offline retailers in nine markets.

    Its partnership with 2C2P is expected to roll out in other markets such as Thailand, Philippines and Indonesia in the near future, the announcement said.

    BNPL payment methods have seen surge in popularity, particularly among millennials and Gen Z consumers. Merchants are also tapping on its growth to increase customer conversion, average order size and repeat sales.

    The market is estimated to grow to $33.6 billion by 2027, with Asia being the fastest-growing regions due to increasing rates of mobile Internet penetration, according to a 2020 study by Coherent.

    Earlier this month, U.S. fintech giant PayPal announced a mostly cash deal to acquire Japan BNPL platform Paidy for ¥300 billion (about $2.7 billion). Square, run by Twitter CEO Jack Dorsey bought Australian BNPL platform Afterpay for $29 billion last month.

  • Experts warn of risks to premature economic reopening

    Experts warn of risks to premature economic reopening

    Reopening the economy is necessary but any untimely decision amid low vaccination rates and high contagion risks could stymie the country’s efforts to defeat Covid-19, experts warn.

    “The premature lifting of the lockdown and reopening the economy while the full vaccination rate remains low, new infections and fatality rates are still soaring and the health system is overburdened may even endanger the economy and people’s lives more badly,” Nguyen Minh Cuong, principal country economist at the Asian Development Bank said.

    But the country stands at a crossroads since lengthening strict social distancing is likely to inflict further socio-economic costs and endanger its medium- and long-term growth prospects, he told VnExpress International in an emailed statement.

    Prime Minister Pham Minh Chinh and Ho Chi Minh City leaders have spoken about letting economic activities resume gradually and how the lockdown “cannot go on forever.”

    Vietnam has been struggling in its Covid-19 fight since the end of April when a fourth wave began and infected nearly 609,000 people and killed over 15,000.

    HCMC, the largest city and major manufacturing and exporting hub, has imposed strict social distancing for over two months but still thousands of new cases are being found every day.

    This is why analysts are reluctant about resuming economic activities now.

    “It is complicated to find the perfect moment to reopen the economy,” Tim Evans, CEO of HSBC Vietnam, said.

    The risks of doing this too early at a time when vaccination is not up to optimum speed and the medical system is overwhelmed could lead to additional Covid cases resulting in a further increase in mortality rates, he said.

    Other experts concurred.

    “In our view, reopening the economy, especially in the epicenter HCMC, is a risky move,” Jason Yek, senior Asia country risk analyst at market research company Fitch Solutions, said.

    The rate of full vaccination in Vietnam is low, and reopening before the outbreak has been suppressed would possibly elicit a lukewarm response from consumers, he said.

    Vietnam has vaccinated 24 percent of its population, but only 5.2 percent have received two doses.

    The country has received 29.8 million doses of vaccine, or only one-fifth of its target of 150 million doses to vaccinate 70 percent of the population.

    This is why a premature opening risks a surge in infections which would overwhelm the healthcare system and could force the government to tighten restrictions again, Yek said.