Retail News CRM

Tag: Singapore

  • One Raffles Place Shopping Mall Add Some Blings To Lure Shoppers

    One Raffles Place Shopping Mall Add Some Blings To Lure Shoppers

    This Spring/Summer, One Raffles Place shopping mall brings together wardrobe classics and new favourites, providing style options for every occasion. Shoppers can look forward to attractive promotions from 21 March till 22 April 2018, and enjoy a fashion showcase curated by one of Singapore’s leading fashion stylists, Jerome Awasthi, at the mall’s atrium on Level 1.

    Featuring apparel and accessories from the multitude of fashion brands at the mall, such as Revolte Collective, Rabeanco and S Lady, the fashion showcase will present feminine yet strong and futuristic looks. Shoppers will be able to garner inspiration for a new wardrobe this Spring/Summer, in line with the latest trends.

    With a new wave of stores that have opened within the last quarter, One Raffles Place shopping mall strengthens their fashion, food & beverage (F&B), lifestyle and beauty offerings just in time for the season. Including fashion boutiques such as Butterflies & Marigolds and (X)S.M.L, as well as cult beauty brand Black Paint and F&B favourites like Greendot Café and Marks & Spencer, everyone can enjoy a little something every day at One Raffles Place shopping mall.

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  • Uniqlo’s Next Designer Collaboration Is Perfect To Wear In Tropical Singapore

    Uniqlo’s Next Designer Collaboration Is Perfect To Wear In Tropical Singapore

    From regular collections from French model-turned-designer Ines de la Fressange to J.W Anderson‘s recent contribution of the ideal winter wardrobe, Japanese retail giant Uniqlo certainly has a knack for convincing high-end designers to dabble in the affordable clothing arena.

    And joining in on the fray to create Uniqlo’s first Resort Wear Collection is Bottega Veneta creative director Tomas Maier. Of dark hues and vibrant pops of colours, the women collection features easy, breezy silhouettes such as flowy chiffon dresses and loose soft cotton shirts, fitted and industrial pieces like the flight jacket in red, and a range of playful bikinis in bubblegum hues. The men’s range includes various jackets, short-sleeve polos, graphic tees, and swim shorts.

     

    “Our new collection is designed to work in many different ways. Beach attire can turn into loungewear, casual cover-ups paired with polo shirts can easily be worn in town – this is the concept of my brand,” said Maier in a press statement. “Things work in many ways. Even if bought for a special trip or occasion the customer will soon discover these garments adapt to a year-round life.”

    Prices range from $14.90 for a pair of swim shorts to $129.90 for a cashmere sweater.

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  • Jill Stuart Beauty debuts in Singapore

    Jill Stuart Beauty debuts in Singapore

    Japanese-influenced beauty brand Jill Stuart is to open its first presence in Singapore – inside Sephora Ion Orchard.to

    The concession will debut on March 29, offering Singaporeans its full product range, including lipsticks, eyeshadows and blushes, its best-selling items.

    Jill Stuart was founded in 2005 and has built a reputation for its embellished silver packaging inspired by the make-up style of Japanese women.

    Fans of the brand are commonly referred to as ‘Jill girls’, a phrase born in Jill Stuart’s philosophy about being “all for girls to be ‘kawaii’ (cute).

    Jill Stuart is a New York-based designer and her cosmetics brand was developed with Kose Corporation. Her products are already sold in Korea, China, Hong Kong, Taiwan and Thailand.

  • Tumi acquisition lead Samsonite to good numbers

    Tumi acquisition lead Samsonite to good numbers

    Samsonite Asia sales lept 16 per cent last year, a rate slower than the Hong Kong-listed company’s global growth, and predominantly driven by the acquisition of Tumi.

    The world’s largest travel luggage company achieved global sales of US$3.49 billion, up 23.3 per cent, with Asia accounting for $1.19 billion of that. Samsonite Asia sales excluding the Tumi effect grew by a much more modest 4.8 per cent, while sales in Japan grew by 32 per cent, or 12 per cent excluding the Tumi business, driven by the Gregory, American Tourister and Samsonite brands.

    In the first half of last year, Samsonite assumed direct control of the wholesale and retail distribution of Tumi products in South Korea, Hong Kong, Macau, China, Indonesia and Thailand.  Net sales in China increased by 11.9 per cent year-on-year, (7.2 per cent excluding Tumi), due to increased sales of the Samsonite and American Tourister brands. Net sales in South Korea increased by 15.7 per cent, but fell 2.5 per cent excluding Tumi, due to fewer shoppers visiting from China and weak consumer sentiment.

    Net sales in Hong Kong increased by 34 per cent year-on-year, driven by the addition of Tumi, but by just 1.5 per cent excluding Tumi.

    Net sales in India increased by 4.6 per cent, despite a temporary disruption during the year due to the Indian government’s introduction of a goods and services tax that took effect in the third quarter of last year.

    Strong direct-to-consumer growth

    Samsonite showed solid progress on its move towards increasing its direct-to-consumer sales, aided by the acquisition of online luggage retailer eBags last May.

    Net sales rose 57.4 per cent overall, by 32.1 per cent excluding Tumi and by 12.2 per cent after 1 further excluding eBags.

    Dollar reported profit attributable to the equity holders increased by US$24.1 million, or 12.1 per cent.

    “We saw very satisfying growth last year, further driven by a strong performance from the Tumi and eBags businesses following their integration into the group,” said chairman Tim Parker.

    “In particular, we made solid strides in improving Tumi’s performance and as a result it was accretive to earnings in its first full year post acquisition. Now that we have strategically expanded into the highly attractive premium segment, and established a firm foothold in e-commerce, we look forward to more aggressively expanding our presence in the direct-to-consumer channel worldwide, especially direct-to-consumer e-commerce, where we see strong growth opportunities.”

    CEO Ramesh Tainwala said that while the company continued to benefit from the buoyant growth in travel and tourism worldwide, its strong performance was also driven by continued investment in brands, especially in the form of increased marketing support, as well as the expansion of direct-to-consumer e-commerce and brick-and-mortar retail operations.

    “Looking ahead, we will continue to implement our multi-brand, multi-category and multi-channel strategy, while leveraging our decentralised management structure and investment in marketing, in order to capitalise on the many exciting opportunities ahead of the group,” he said.

  • Epiphany Cafe plans to invade Asia

    Epiphany Cafe plans to invade Asia

    A rural New Zealand donut maker is set to expand into Asia, initially targeting the Philippines, Indonesia, Malaysia and Singapore.

    Epiphany Cafe started just two years ago as a single family-owned store in the Waikato city of Hamilton, in the heart of New Zealand’s largest dairy-farming region. Since then it has expanded to five stores in Auckland and Hamilton under a franchise model it is now looking at expanding into other New Zealand towns and cities before heading offshore.

    “We believe there is a need we can fulfil in Asia,” GM for sales and marketing, Suzanne Gaier, said in an interview published on Stuff.co.nz.

    Gaier hopes to have the first Asian stores operating within 12 to 24 months.

    “Our idea is also to bring our core staff members from New Zealand into Asia and inject Kiwiana that way too. The whole idea is to take our Kiwi brand over there and be the Fonterra of sweet treats… as well as provide Kiwi expats with a little slice of home.”

    Epiphany Cafe developed its donut recipe over six months and now boasts 29 flavours regularly rotated.

  • Ant Financial CTO: New technologies will bring more equal opportunities to all

    Ant Financial CTO: New technologies will bring more equal opportunities to all

    Ant Financial Services Group (“Ant Financial” or “Ant”) yesterday participated in Money20/20 Asia industry event, where chief technology officer and chief operations officer of global business group, Cheng Li presented the opening keynote speech to an audience of 1800 gathered at the city state.

    Equal opportunities

    Citing the examples of a herdsman and a small merchant whose store is located at the foot of Mount Everest 5200m above sea level, Cheng went on to explain how technology is pathing the way for such communities to now enjoy financial services that were previously closed to them. When China started moving into the mobile age a few years ago, Ant Financial began looking at improving offline payment options so that small merchants who could not afford expensive point-of-sales systems can enjoy efficient, cheap and secure payment too. This gave birth to the use of what is now a familiar sight in many of China’s highly-developed cashless cities – scanning QR codes. Using only simple but highly efficient and secure technologies, Ant Financial has enabled even the smallest of merchants to accept payment, anywhere, anytime.

    B.A.S.I.C

    Speaking on the B.A.S.I.C that forms the building blocks of Ant’s technologies, Cheng went on to explain the importance of each: blockchain, artificial intelligence (AI), security, Internet of Things, and computing as Ant rolled out one new product after another, guided by its mission of bringing equal opportunities through technology. From using blockchain as the new trust mechanism to improve the transparency and traceability of ecommerce supply chains or charity funds, to using artificial intelligence to reduce Ant’s payment risk to less than one in one million, or answering millions of customer inquiries a day, Ant is showing how new technology can be applied to their business to solve previously challenging issues.

    Future challenges

    While Cheng remained positive of the future, there are challenges that lie ahead. With increasingly connected intelligent things generating huge IoT data stream, one of Ant’s biggest challenges is making machines understand the ultra-complex financial system well enough to provide financial services in a more efficient and inclusive way.

    Cheng Li will be due to speak again at the Ant Technology Exploration Conference (ATEC). Led by Cheng Li, the ATEC sessions will see domain experts within Ant Financial and key partner companies deepdive into the B.A.S.I.C. model. The Ant Technology Exploration Conference will take place on March 14, 2018, from 1530 hrs – 1830 hrs at Marina Bay Sands Expo and Convention Centre, Level 4, main stage.

  • Singapore retail sales and Lunar New Year

    Singapore retail sales and Lunar New Year

    Singapore retail sales fell in January, however there is little to read from the figures.

    The decline – of 8.1 per cent (excluding motor vehicles) – is totally attributable to the timing of Lunar New Year which fell in February this year and January last year, making year-on-year comparisons meaningless.

    However, month-on-month sales fell a mere 1.5 per cent which suggests a solid January given the strength of Christmas trade in December.

    Statistics Singapore estimates the total value of retail sales in January at S$3.9 billion, compared with $4.3 billion in January last year. It estimated online retail sales accounted for 4.1 per cent of total sales in the city state.

    The only categories to register a rise in sales year-on-year were furniture and household equipment and optical goods and books, which rose 3.1 per cent and 7.8 per cent, respectively.

    Seasonally adjusted sales of food and beverage services fell 4 per cent in January over December, and 13.2 per cent over January last year, again reflecting the timing of Lunar New Year.

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  • BreadTalk to take Taiwan’s Wu Pao Chun bakeries into China

    BreadTalk to take Taiwan’s Wu Pao Chun bakeries into China

    BreadTalk Singapore says it has formed JVs with a Taiwan company to run bakeries in China.

    BreadTalk subsidiary Shanghai Star Food F&B Management has partnered with Wu Pao Chun Food of Taiwan to run Wu Pao Chun outlets in Beijing, Shanghai, Shenzhen and Guangzhou. Shanghai Star will hold 80 per cent of the Shanghai JV and can own up to 40 per cent of the Beijing, Shenzhen and Guangzhou JVs.

    Both companies expect to form JVs for co-operation in Singapore and Hong Kong later.

    BreadTalk owns 1000 retail stores in Singapore, Mainland China, Hong Kong, Malaysia and Thailand.

  • Lazada comes with idea to simplify selling system

    Lazada comes with idea to simplify selling system

    To help Southeast Asian entrepreneurs ride the e-commerce boom, Lazada has rolled out measures to make doing business online easier, faster and more financially rewarding.

    Already in effect, the moves benefit new sellers and about 135,000 merchants already on Lazada’s platform.

    One of the highlights is Seller Rewards, a powerful framework that recognises sellers for outstanding performance. The higher the ratings, the more rewards or benefits the seller enjoys such as:

    ● Higher visibility of products when users search and browse the site
    ● Access to shipping services and price subsidies extended by Lazada
    ● Access to promotional campaigns spearheaded by Lazada
    ● Access to preferred sellers programs; or premium seller program in Malaysia and Seller Prioritas program in Indonesia.

    Customers can rate sellers based on how they apply best practices to deliver a positive customer experience, such as quality checks on products sold, using recommended packing materials to avoid damage, and preventing purchase cancellations through third-party negligence.

    As another plus, sellers will no longer be financially penalised for policy breaches. However,  errant sellers may be delisted by Lazada.

    Instead of three to four days for anyone to start their business on Lazada, the process can now be completed in mere minutes. The simplified sign-up form requires registrants to provide just their email address, telephone number and address. They can start logging up sales 15 minutes after creating an account.

    Lazada group chief operations officer Aimone Ripa di Meana says the seller-friendly initiatives are part of the company’s efforts to empower entrepreneurs to grow their business online. “By incentivising sellers and giving them more leeway to sell efficiently and effectively, we want to ensure Lazada’s marketplace is the best place for sellers to reach out to more consumers.”

    Launched in 2012, Lazada is present in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. It helps more than 135,000 local and international sellers as well as 3000 brands serving 560 million consumers. Lazada Group is majority owned by Alibaba Group Holding.

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  • Hong Kong’s Tsui Wah to open outlets in Singapore

    Hong Kong’s Tsui Wah to open outlets in Singapore

    Singapore listed restaurant business Jumbo Group has signed a JV agreement with Kang Wang Holdings, a wholly owned subsidiary of Tsui Wah Holdings, to take the Hong Kong-style Cha Chaan Teng under the Tsui Wah brand into Singapore.

    It will be a 49:51 JV between a Jumbo subsidiary and Kang Wang. It has also entered into a franchise agreement with Tsui Wah International Patent, which will give the JVC the right to use the Tsui Wah trademarks and trade names in Singapore.

    The Tsui Wah Group has about 70 outlets in Hong Kong, Macau and China, and this will be it first entry into the South-east Asian consumer market.

    Jumbo says it will fund its share of investment of S$244,998 (US$186,400) in the JVC using internal resources. The agreement covers an initial 10 years.

    Founded in the Mongkok neighbourhood in 1967, the brand is known for its fishball noodles, bottled Hong Kong milk tea and crispy bread drizzled with condensed milk. At the end of January, it had 32 outlets in Hong Kong, 35 in China and three in Macau. Despite a dip in revenue, the group managed to grow its first-half profit, according to its interim results.

    “This is part of our strategy to grow our network of restaurants, and to further strengthen our foothold in Singapore,” says Jumbo group chief executive/executive director Ang Kiam Meng.

    The location of the first outlet has yet to be revealed.

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  • Singapore’s BreadTalk Unit Forms Joint Ventures To Operate Bakeries In China

    Singapore’s BreadTalk Unit Forms Joint Ventures To Operate Bakeries In China

    Singapore baker BreadTalk unit Shanghai Star Food F&B Management has formed joint ventures with Wu Pao Chun Food of Taiwan to operate Wu Pao Chun bakeries, BreadTalk said in a filing Monday.

    The joint ventures will run Wu Pao Chun bakeries in Beijing, Shanghai, Shenzhen and Guangzhou. Shanghai Star will hold 80% of the Shanghai joint venture and can own up to 40% of the Beijing, Shenzhen and Guangzhou joint ventures. Both companies expect to conclude joint ventures for Singapore and Hong Kong later.

    The deal isn’t expected to have any material effect on the earnings per share and net tangible assets of BreadTalk for the financial year ending Dec. 31. The filing didn’t disclose further financial details.

     

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  • HSBC launches Singapore-dollar income bond fund for local retail investors

    HSBC launches Singapore-dollar income bond fund for local retail investors

    The fund will primarily invest at least 50 per cent in SGD denominated bonds issued by governments, government agencies, supranational bodies or companies that are Singapore and non-Singapore based issuers. All other investments will be hedged to SGD. The fund also invests across various countries and sectors which tend to behave differently at different market cycles enabling diversification.

    Puneet Chaddha, CEO, Southeast Asia, HSBC Global Asset Management, said: “We launched the fund because our retail customers want to grow their capital faster than the average savings rate but in a way that’s risk weighted and diversified. This fund gives them access to growth with limited downside exposure.”

    “Being located in the heart of Asia, Singaporeans understand the underlying economic growth of the region. Moreover, the diverse nature of the fund’s investment allocation across a multitude of Asian countries and sectors will provide confidence in the growth potential but with the added assurance of minimizing currency risk.”

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  • Verifone Introduces Next-Generation Engage Solutions in Thailand and Malaysia as Cashless Economies Evolve in APAC

    Verifone Introduces Next-Generation Engage Solutions in Thailand and Malaysia as Cashless Economies Evolve in APAC

    The future of cash as the dominant payment method in Asia Pacific is changing as a result of technology innovation, government-sponsored programs, increasing smartphone penetration, and evolving consumer behavior. As governments throughout Asia Pacific create initiatives for cashless economies, Verifone will deliver next-generation of Engage payment solutions in the region including: the e285 mobile point-of-sale (mPOS) in Thailand and the flexible V205c and V200t in Malaysia.

    Verifone Engage is a family of interactive, commerce-enabling payment devices that allow merchants to connect with customers in new ways. Packed with features, functionality, and versatility, Engage leverages the power and performance of our flexible open architecture to transform the POS into rich, two-way conversations.

    The Thailand government’s e-payment initiative is creating opportunities for businesses to drive the country’s financial transactions towards digital methods. Five commercial banks (Kasikornbank, Siam Commercial Bank, Bangkok Bank, Krungthai Bank and Government Savings Bank) have been approved to introduce QR code payments.

    By connecting directly with banks, Verifone’s mPOS solution supports the national e-payment initiative while removing the need for a third-party gateway, and providing increased security and reduced costs to merchants.

    Built for businesses of all sizes, the PCI PTS 5.x-certified e285 accepts EMV, magnetic stripe and contactless payment options, while the touchscreen easily supports signature capture. With a compact and vibrant touchscreen, this solution also displays and accepts payments with QR codes which will become a standard payment method in Thailand. To further reduce the cost of ownership for Banks, the e285 comes with integrated remote estate management and electronic receipt management solution.

    Verifone V205c and V200t in Malaysia

    In Malaysia, the central bank has started on a 10-year e-payment strategy and check volume has declined 42 percent since 2011. However, security at the POS is a primary concern since the outdated PCI PTS 3.x standard remains widespread.

    Verifone’s V205c and V200t are the first PCI PTS 5.x- certified solutions in Malaysia and offers the highest levels of security at the POS.

    Since PCI PTS 5.x certifications are valid through 2026, merchants of all sizes – from large retail chains to local convenience stores – are assured of long-term investment and compliance free of the additional costs associated with technology updates.

    While the V205c is a countertop solution with dial-up and Ethernet connectivity, the V200t is a flexible device with both countertop and portable functionalities owing to its added 3G connectivity and long battery life. Both solutions offer enough memory to support rich multimedia and value-added applications so merchants can interact with customers like never before.

    To help merchants start, run, and grow their businesses, all three Engage solutions are capable of supporting Verifone Connect, a secure and adaptable, end-to-end product that not only enables the acceptance of payments but allow businesses to increase consumer engagement and drive efficiency. Paired with any Engage device, Connect empowers merchants to better manage their businesses with next-generation software and services. Key features include payment services, estate management, business solutions with merchant and consumer-facing apps, and new device purchasing.

    Verifone will deliver these solutions and services through its partners in Thailand and Malaysia. In Malaysia, AEON Credit will deploy the V205c and V200t solutions through our partner Revenue Harvest.

     

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  • Qualtrics Leapfrogs Reactive Customer and Employee Experience Tools with New Prescriptive Offering

    Qualtrics Leapfrogs Reactive Customer and Employee Experience Tools with New Prescriptive Offering

    Qualtrics, the leader in experience management, today announced significant enhancements to its award-winning Qualtrics Experience Management (XM) PlatformTM, making it easier than ever for organisations to close experience gaps––the difference between what organisations think they are delivering and what customers and employees actually experience. With the launch of the iQ Directory, Qualtrics now offers organisations a single-system-of-record for all experience data. Powered by a layer of artificial intelligence and machine learning, the iQ Directory enables advanced, intelligent features throughout the Qualtrics XM platform––including predictive capabilities that forecast individual behavior such as employee attrition and customer churn. The announcement was made at the Qualtrics 2018 X4 Experience Management Summit in Salt Lake City.

    Based on over 15 years of leadership in the insights and analytics industry, Qualtrics announced the revolutionary XM Platform one year ago. Used by over 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, the Qualtrics XM Platform helps companies like Allianz, JetBlue, Microsoft and Yamaha measure, prioritise, and optimise the experiences they deliver across the four core experiences of business—customer, product, employee and brand experiences.

    “The experiences companies deliver are more important today than they have ever been. Customers don’t just buy a product anymore, they buy an experience. And it is the experience companies provide that makes or breaks a brand,” said Ryan Smith, co-founder and CEO of Qualtrics. “Similarly, employees don’t want a job description where they are cogs in a machine. They want their work to be an experience they can talk about and share. Companies today essentially compete on the experiences they provide and they are turning to the XM Platform to help them measure, improve, and act on these key experience programs.”

    Two enhancements to the Qualtrics Experience Management Platform announced today include important extensions to the Qualtrics iQ™ group which was announced last year—a collection of advanced, intelligent features built on artificial intelligence, machine learning and advanced analytics to improve the experiences organisations deliver. The newest elements of Qualtrics iQ include the iQ Directory and Predict iQ:

    iQ Directory:

    The Qualtrics iQ Directory is a live, organised chronicle that captures the emotions, sentiments, beliefs and preferences of an audience. The iQ Directory contains all experience data, or X-data, collected over time, creating a system of record of all interactions and opinions each person has of an organisation.

    iQ Directory enables a company to take a person-centric view, helping companies gain a better understanding of an individual person’s unique journey with the company. Because each new interaction builds upon past information, this rich collection of experience data makes new interactions smarter over time, allowing a brand to customise future touch points for each group based on past preferences and therefore ensuring a better overall experience.

    As the iQ Directory is now recorded as transactional data with each data point providing a record of each interaction throughout the individual’s journey, it is possible to pinpoint key drivers and changes in sentiment over time. The application of machine learning helps predict how an individual might respond in a certain situation, empowering a company to be predictive in its outreach rather than just reactive.

    The Qualtrics iQ Directory enables companies to interact with people at the right moment, with the right message, via the best channels, making interactions feel like an ongoing conversation rather than transactional pings along a customer or employee journey.

    Predict iQ:

    Predict iQ helps companies understand which customers are likely to leave and what they can do to prevent customer attrition before it happens. Using neural network, open-source algorithms to make its predictions, Predict iQ utilises Qualtrics Actions, allowing users to set up triggers to send emails, create tickets, or ping any third-party service for immediate action to be taken when needed. Easy-to-use and requiring only minutes to set up, Predict iQ makes deep learning accessible to anyone.

    Predict iQ centralises all churn analysis and reduction efforts in one place and is deeply integrated into existing feedback collection, so there’s no need to move data around to get predictions. Predict iQ also complements Stats iQ, allowing companies to use Stats iQ to understand and fix systemic issues while leveraging Predict iQ to save individual customers. All this can be done while larger-scale initiatives are being put in place, providing results from day one.

    Certified XM Solutions:

    Designed by the world’s leading researchers, practitioners and consultants, Certified XM Solutions are packaged projects and programs with expert content, workflow, and automation––built directly into the Qualtrics platform. These community-driven solutions provide complete industry-specific experience management programs including everything from best practices, to content, to technical implementation, to survey design, to contact frequency guidance, to data analysis, and recommended next steps.

    Qualtrics Certified XM Solutions currently include experience management solutions that span employee engagement solutions, customer experience solutions, product and brand experience solutions for many industries including financial services, education, government, retail, B2B, and more.

    Qualtrics Certified XM Solutions are designed to reduce the time, risk and cost of implementing an experience management program from the ground up. Ideal for customers who want a pre-packaged solution to get up and running quickly when they have little capacity, low in-house expertise, or when time is of the essence, Qualtrics Certified XM Solutions are easy to implement and are built for change and growth.

    Because Certified XM Solutions are powered by the flexible Qualtrics Experience Management Platform, it is easy to scale programs as organisations grow and needs evolve. The solutions are designed for use by any organisation, from the smallest start-up to the largest global enterprise.

    Continued Growth for XM Platform

    Qualtrics recently launched a global Qualtrics Partner Network to support the fast-growing XM ecosystem, including founding partners J.D. Power, Kantar TNS and Walker Information. Qualtrics opened new international offices in France, Japan, Poland and Singapore in recent months, and the company has grown to over 1,600 employees, all to support expanding demand for the XM Platform.

    These latest enhancements to the Qualtrics Experience Management Platform are available now as part of the CX, EX and RC solutions.

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  • Oporto to sets footprint in Singapore

    Oporto to sets footprint in Singapore

    Chicken franchise Oporto has partnered with Aura Group to fuel its Asian expansion plans.

    After signalling the company’s intention to move into Singapore late last year, Oporto CEO Craig Tozer said he’s confident the brand is well-positioned for international growth beyond New Zealand, backed by record sales growth and continued domestic expansion.

    “Taking our brand internationally has always been a key focus,” he said.

    “Having found the right master franchise and supply partners, we are excited to announce that Oporto will be expanding into Asia, with the first restaurant to open in Singapore mid-April 2018.”

    Oporto wants to have 10 restaurants open across Singapore over the next five years, with plans to open three stores this year.

    The inaugural restaurant is located at shopping and dining precinct Holland Village in central Singapore.

    Later in 2018, Oporto also plans to expand its beverage category to introduce alcohol, in auditioning to relaunching its loyalty app and in-store experience program.

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