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Tag: Singapore

  • Paul & Shark opens stores in Singapore and takes control of Asian business

    Paul & Shark opens stores in Singapore and takes control of Asian business

    Italian sportswear label Paul & Shark, produced and distributed by Dama Ltd, has opened two new monobrand stores: one in London, its first in the UK, and another in Singapore.

    The 200 m2 London store is located inside St. James’s Market, a newly re-developed business and retail complex in the West End featuring starred restaurants and a luxury shopping parade. The Paul&Shark store overlooks Regent St. and showcases the label’s men’s, women’s and children’s collections.

    The Singapore store, also extending over 200 m2, is instead located inside the Marina Bay Sands shopping mall, one of the city’s most popular retail destinations. “This is more than just a new opening, it is where we will directly manage our Asia business,” said Andrea Dini, CEO and owner of Paul & Shark, at the store’s inauguration, which marked the operational debut of the Paul & Shark Asia Pacific company.

    From January 2017, the newly created company manages the label’s Asian operations, having taken over the franchised stores opened by Paul&Shark’s former local partner, the ImagineX Group, a satellite of the Lane Crawford Joyce Group.

    The Italian label celebrated its new Typhoon 20000 technology, with three performances staged at the Singapore Wine Vault, inside refrigerated cells recreating different climactic conditions, and presenting a trailer of the ‘Typhoon Planet’ short film by director Wong Kar-wai.

    Paul&Shark is distributed in 73 countries via over 250 monobrand stores, featuring men’s, women’s and children’s total-look collections and several capsule collections inspired by the world of sailing and adventure.

  • Anchanto raises funds to expand its Southeast Asia e-commerce network

    Anchanto raises funds to expand its Southeast Asia e-commerce network

    Anchanto, a Singapore-based e-commerce logistics and selling platform, announced that Luxasia Group (Luxasia), Asia’s leading omnichannel retailer, and transcosmos inc. Japan (TCI), a TSE-listed global end-to-end e-commerce enabler, have made investments to be part of Anchanto’s growth story and offer overall partner services across its network.

    This partner round exemplifies the confidence that two of the largest players in the Asian e-commerce domain have in Anchanto’s current and future business plans.

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  • Singaporeans feel ignored by retailers 40% of the time

    Singaporeans feel ignored by retailers 40% of the time

    Qualtrics conducted a recent survey of 1,700 shoppers including respondents from Singapore. Findings show that 40% of the time, shoppers in Singapore believe that feedback never reaches the relevant department or right employee that would be able to assist them, while online shoppers believe the same holds true 39% of the time.

    Singaporean shoppers see little distinction between the efficiency of feedback channels and believe that complaining via social media, surveys or directly to an employee has no significant impact to their feedback reaching the right people within the company.

    Despite that, Singaporeans still expect retailers to respond promptly to their questions and complaints especially on social media. When sharing feedback on an offline retailer’s social media page, 31% of shoppers expect a response on the same day, and 78% expect a response within a few days. For online retailers, 36% of shoppers expect a response on the same day and 74% expect a response within a few days.

    Creating a positive retail experience for shoppers is key to customer acquisition. With 61% of shoppers stating that their expectations of offline retailers are shaped by social media, friends and family referrals, retailers need to be able to live up to customers’ perceptions. When it comes to online retailers, 68% of shoppers indicated that their expectations are influenced by social media, friends and family referrals.

    The Qualtrics survey reveals that delivering an ideal brick-and-mortar experience lies in the availability of a wide selection of products and the least important is automatically emailed receipts. The most important element that makes for a stellar online shopping experience is easy-to-see product pictures and details while the least important factor is the ability to receive email support.

    Other data points reinforce the urgency for online retailers to listen to and act upon customer feedback:
    • 16% of shoppers expect retailers to respond to their email question or complaint same day while 22% of shoppers expect the same from online retailers
    • 28% of shoppers will drop a retailer without notice if they experience a major service failure while 29% of shoppers will do the same when it comes to an online retailer
    • 50% of shoppers like a retailer more than before if their problem is quickly resolved while 51% of shoppers would feel the same when it comes to an online retailer
    • 72% of shoppers blame a retailer if one of their employees provides unfriendly or unhelpful service while 68% of shoppers would blame an online retailer for the same incident

    “Companies are witnessing what we call an “experience gap” which refers to the gap between the experience that companies believe they are delivering and the experience their customers are actually receiving, said Bill McMurray, Managing Director for Asia-Pacific and Japan at Qualtrics. “The challenge for companies is to close this gap through the use of an experience management solution, which makes it easy to capture, gain insights and take actions from experience data. There are two sets of data: operational data “O data” and experience data “X data”. X data is the human-factor data, the beliefs, emotions and sentiments that tell you why things are happening and that help predict what will happen next. For too long organisations have only focused on collecting O data, and often fail by not leveraging their X data. To address the experience gap, shown in the survey results above, the retail industry must improve the level of customer experience they provide. When they are able to do this, they will satisfy and retain their customers, generate increased revenues and grow faster than their competitors.”

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  • Unilever Foundry launches co-working space in Singapore

    Unilever Foundry launches co-working space in Singapore

    Unilever Foundry, a Unilever-lead initiative for start-ups and innovators, has opened a collaborative working space at the firm’s regional office in Singapore – the first of its kind for Unilever.

    Dubbed Level3, the new collaborative space was launched by the Unilever Foundry to provide startups with the opportunity to interact and partner with Unilever and other ecosystem partners to solve business challenges. This ranges from marketing to finance, logistics, supply chain and customer development.

    “Level3 offers our business a direct connection with disruptive technologies and changemakers to shape the way we work — ultimately impacting people’s lives,” said Pier Luigi Sigismondi, president, South East Asia and Australasia. “Level3 is the springboard for startups to scale and build successful businesses.”

    Opening February 14, within the Unilever regional headquarters in Singapore, the 22,000 square foot workspace aims to connect startups to Unilever brands, and give them access to existing Unilever Foundry programs.

    Fifteen international and local startups are taking part, including Adludio, ConnectedLife, Datacraftt, EcoHub, GetCraft, Next Billion, Olapic, Snapcart, TaskSpotting and Try and Review.

    It comes at a time when industry experts are attempting to foster relations in Singapore between big multinationals and innovators.

    “The set-up of Level3 in Singapore — a global first for Unilever — is a strong testament to the growing vibrancy of Singapore’s startup ecosystem,” said Dr Beh Swan Gin, Chairman, Singapore Economic Development Board. “Level3 represents an emerging corporate innovation model that is aligned with EDB’s efforts to encourage collaborations between multinational companies and other enterprises such as startups.”

    Unilever tapped Padang & Co to design the building and manage all programs within the space. The innovation experts will host learning and networking opportunities, such as fireside chats, sharing sessions, mentoring programs and access to training and resources offered by technology partners.

    “We envision Level3 as a vibrant workspace offering global opportunities for entrepreneurs. We are passionate about connecting members of the startup ecosystem to spark collaboration and ignite innovation,” said Derrick Chiang, CEO, Padang & Co.

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  • Changi Airport Group names DHL Partner of the Year

    Changi Airport Group names DHL Partner of the Year

    Changi Airport Group (CAG) recognized its top airline partners at the Changi Airline Awards 2017, where a total of 25 awards were presented to airlines whose efforts over the past year contributed significantly to the growth and development of the Singapore air hub.

    The Partner of the Year award was presented to DHL Express, in recognition of their strong partnership with CAG to grow and strengthen Changi Airport’s air cargo hub status. DHL Express launched their fully-automated South Asia Hub at Changi Airfreight Centre in October 2016, which tripled their cargo handling capacity to 628 tonnes during the peak processing window, and increased their parcel-sorting speed by six-fold  to 24,000 shipments and documents per hour.

    DHL Express also added new flights through its joint venture (JV) airlines and other airline partners. Last year, with the expansion of the DHL Express operations, Changi Airport welcomed Neptune Air and the return of K-Mile.  As of April 2017, the company’s JV and partner freighter flights at Changi Airport totalled over 30 weekly services or about 12% of Changi’s total weekly freighter services.

    Sean Wall, Executive Vice President, Network Operations and Aviation, DHL Express Asia Pacific said, “The successful launch of our South Asia Hub last year was made possible thanks to the close collaboration we had with Changi Airport Group as well as the Singapore Government. As the heart of our DHL network in South and Southeast Asia, the South Asia Hub in Singapore has allowed us to add more network flights in and out of the country to meet our customers’ needs, and to further capitalize on the country’s prime position for regional and global trade. Singapore remains a strategic node in our global network and we are honored to be named Partner of the Year by the Changi Airport Group.”

    Speaking at the awards event, Mr Lee Seow Hiang, CEO of CAG said, “As we celebrate our successes, we will continue to transform Changi Airport, in preparation for challenges in the future. We will do so by catering supply for future growth, as well as working with our partners to grow sustainable demand for aviation services. Mr Lee mentioned the Airport Collaborative Decision Making (ACDM) initiative as an example of Changi Airport adding capacity to the existing airport eco-system. He said, “ACDM was only possible with the strong support and commitment of all our airline, ground handling and airport partners. As a result, there has been a reduction of 90 seconds in the average taxing time for departing flights during peak hours, translating into fuel savings for airlines.”

    2016 was a positive year for the aviation industry, with lower oil prices offering some respite amidst a highly competitive environment. Changi Airport saw a record-breaking 58.7 million passengers passing through its gates, a growth of 5.9% year-on-year. Changi also welcomed four new airline partners and eight new city links during the year. The airport is on track to receive 60 million passengers in 2017.

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  • StarHub Q1 profit falls 21%

    StarHub Q1 profit falls 21%

    Singapore’s StarHub has reported a 21% year-on-year decline in net profit for the first quarter to S$73 million ($51.9 million), partly as a result of declining revenue from pay TV and mobile services.

    Revenue for the quarter increased marginally to S$592 million, but service revenue declined 1% to S$537 million, the company said.

    Mobile revenue was down 1% to S$296 million, despite net additions of 43,000 pre-paid customers and 48,000 post-paid subscribers. Prepaid and post-paid ARPU also both declined by S$2, to S$15 and S$67 respectively.

    StarHub’s Pay TV revenue meanwhile fell 7% to S$88 million as a result of a decrease in the operator’s total pay TV subscriber base of 41,000 to around 487,000 households. This was despite a low 0.9% churn rate.

    Broadband revenue increased slightly to S$54 million, even as residential broadband customers fell by 3,000 to 470,000 households.

    Enterprise fixed revenue increased 3% year-on-year to S$99 million, with data and internet services contributing S$88 million of this while enterprise voice revenue fell 19% to S11 million.

    The declining pay TV subscriber base meanwhile led to a roughly 12,000 household reduction in StarHub’s triple play or higher customer base to 338,000.

    Based on the results and the current economic outlook, StarHub said it expects service revenue for the year to be roughly flat, and has set a projected capex budget of around 13% of total revenue.

    “We have made the necessary investments in the recent spectrum auction to continue delivering quality mobile services to our increasing Mobile base. The acquired spectrum will also facilitate our roadmap towards 5G,” StarHub CEO Tan Tong Hai said.

    Driving growth in the enterprise business remains our priority and we are on track to introduce new cyber security, IoT and smart retail solutions to the market. We will grow our enterprise digital services offerings with our latest strategic management addition.”

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  • Juul-Mortensen is awarded Singapore Tourism accolade

    Juul-Mortensen is awarded Singapore Tourism accolade

    The President of Tax Free World Association (TFWA) Erik Juul-Mortensen has been named as the Singapore Tourism Board’s (STB) Best Business Event Champion at its recent prestigious Singapore Tourism Awards.

    The STB says the award was made in recognition of his ‘instrumental role at TFWA’ amongst several other category awards which recognise the best and most significant contributions made by individuals and organisations to Singapore’s tourism sector.

    Commenting after the awards ceremony, Erik Juul-Mortensen said: ‘I am honoured to receive this accolade and am thrilled to see recognition that TFWA Asia Pacific Exhibition & Conference is valued not only by our duty free and travel retail industry, but also by its host, Singapore.

    “I would like to thank all the TFWA team that work so hard to ensure that standards are constantly high at our flagship event in Asia, as well as our colleagues across the industry who support it year after year.

    “Singapore has proved, over and over again, to be a successful and popular venue for the TFWA Asia Pacific Exhibition & Conference and we were also very pleased that TFWA was named Best Exhibition Organiser at the 2016 Singapore Tourism Awards for TFWA Asia Pacific Exhibition & Conference 2015.”

    Adding his comments, Oliver Chong, Executive Director, Communications & Marketing Capability, Singapore Tourism Board said; ‘The Singapore Tourism Awards aim to raise industry standards through showcasing the best of what Singapore has to offer.

    “We would like to congratulate Best Business Events Champion recipient Mr Erik Juul-Mortensen, whose efforts have enhanced Singapore’s appeal as an attractive, compelling business events destination.”

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  • Apple plans new store in Red Dot Centre Singapore

    Apple plans new store in Red Dot Centre Singapore

    Apple is getting ready to open its first Apple Store in Singapore on the island’s prime Orchard Road shopping boulevard.

    The storefront at Knightsbridge Mall is covered by a white facade with a large red Apple logo next to a heart and red dot above the store name “Apple Orchard Road”.

    Singaporeans often refer to their city state as a “little red dot” on the map of Southeast Asia.

    Barricades outside the store were removed on Wednesday night, suggesting the store would open soon. In the Asia-Pacific region the Cupertino, California-based company already operates retail stores in China, Japan, Hong Kong, Macau and Australia.

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  • Singapore Airlines partners with UOB for frequent flyer program

    Singapore Airlines partners with UOB for frequent flyer program

    United Overseas Bank Limited (UOB) has teamed up with Singapore Airlines’ (SIA) frequent flyer program to launch KrisFlyer UOB Account.

    Targeting those who prefer to use a debit card or millennials who may not yet be eligible for a credit card the account allows users to earn KrisFlyer miles whenever they save or spend. The miles can also be used for award flights and upgrades on SIA and SilkAir, or as travel vouchers on Scoot or Tigerair.

    The miles earned will depend on the customers’ account balance. Those who have an account balance of S$350,000 (US$249,377) and above, for instance, will earn 5.4 KrisFlyer miles for every dollar they spend using their KrisFlyer UOB account.

    “We have seen spending on UOB debit cards grow 40 percent over the past two years. Travel spend on debit cards also increased 15 percent in the corresponding period as our customers make more trips abroad,” said UOB head of personal financial services Singapore, Jacquelyn Tan, in a press release.

    The bank is targeting to open at least 200,000 KrisFlyer UOB accounts in the next five years.

    Meanwhile, SIA Marketing Planning senior VP Tan Kai Ping said, “The KrisFlyer UOB card leverages the wide reach of the KrisFlyer frequent flyer programme, giving card members access to all the airlines within the Singapore Airlines Group. This means seamless access to our four airlines – from full-service carriers Singapore Airlines and SilkAir to budget carriers Scoot and Tigerair – when they spend and save through this account.”

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  • Louis Vuitton plans first airport duplex boutique for Changi

    Louis Vuitton plans first airport duplex boutique for Changi

    French luxury maison Louis Vuitton will open its first duplex boutique in an airport early next year, opting to bow the store inside Singapore’s Changi Airport.

    Opening January 2018, the duplex boutique will be located in Changi’s new ‘Crystal Garden’ in Terminal 3’s Departure Transit Hall.

    Covering 530 square metres and two levels, the new space will feature tiered garden beds with a selection of flora and spheres of artisan glass sculptures. It is the first time the airport is integrating a feature garden with a retail store, and first airport boutique for Louis Vuitton to span two levels.

    The Changi debut is also the first airport store in Asia Pacific to be directly managed by Louis Vuitton.

    “Singapore Changi Airport is such an important location for us, and we are happy to offer this new store, not only to our Asian customers but also the international travelers who transit by this airport,” said Michael Burke, Chairman and CEO of Louis Vuitton, via a press release.

    Louis Vuitton will be the latest addition to Changi Airport’s retail fold, which boasts more than 360 retail stores sprawled over 76,000 square metres of floor space.

    “We are thrilled to partner with Louis Vuitton, who shares our vision to redefine the future of luxury retail in an airport,” said Changi Airport Group chief executive officer Lee Seow Hiang.

    “The revolutionary duplex store, set amidst an elegant Crystal Garden, will become a distinctive attraction for passengers who fly through Changi Airport, and we look forward to embarking on an exciting journey of discovery with them when the store opens.”

    Changi Airport generated retail sales of S$2.3bn in 2016.

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  • Singapore establishes data science consortium

    Singapore establishes data science consortium

    Singapore’s National Research Foundation (NRF) will set up the Singapore Data Science Consortium, a national partnership that aims to improve strengths in data science and analytics.

    The consortium includes the National University Singapore (NUS), the Nanyang Technological University (NTU), the Singapore Management University (SMU) and the Agency for Science, Technology and Research (A*STAR).

    The consortium will strengthen collaborative research between institutes of higher learning, research institutes and industry in data science R&D, with the aim of facilitating industry adoption of the latest data science and analytics technologies to address real-world challenges. It will also train Singapore’s pipeline of talents with data science capabilities.

    The consortium will help the industry to identify and shape their data science problem statements, match companies to potential R&D partners, and conduct industry engagement events and workshops, in order to facilitate adoption and commercialization of data science technologies.

    Companies in six sectors will be engaged – finance, healthcare, retail, manufacturing, logistics and transport. Through the consortium, companies will be able access the latest data science technologies and expertise from academia, access publicly-funded intellectual property to develop new products and services, or create solutions to existing market challenges.

    Data has been identified as a significant growth multiplier for Singapore. Regionally, more than 50% of Southeast Asia’s data centers are located in Singapore. The ability to analyze complex data and predict relationships will build on Singapore’s existing strengths, creating data-driven solutions that can improve the lives of citizens or build products and services for regional or global markets.

    “The Singapore Data Science Consortium will build stronger public-private R&D collaboration by bringing together the key stakeholders – public agencies, data scientists and companies – in the data science ecosystem to realize innovation from the knowledge generated by our research efforts,” NRF CEO professor Low Teck Seng said.

    “It is through this synergy that we create solutions that have direct relevance to meeting industry needs or in addressing our national challenges.”

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  • Singapore banks seek to simplify online transactions

    Singapore banks seek to simplify online transactions

    Four banks in Singapore are participating in a pilot that aims to explore ways to simplify online banking transactions with the use of the government’s MyInfo online authentication service.

    The pilot is backed by the Smart Nation and Digital Government Office (SNDGO) and Government Technology Agency (GovTech), in collaboration with the Monetary Authority of Singapore (MAS).

    Prospective customers of United Overseas Bank (UOB), Development Bank of Singapore (DBS), Oversea-Chinese Banking Corporation (OCBC) and Standard Chartered Bank (StanChart) with a registered profile on myinfo.gov.sg will be able to apply for a new bank account without needing to submit supporting documentation.

    This aims to provide greater convenience and a faster transaction time for consumers while benefiting banks in the form of higher productivity and lower compliance costs.

    Banks in Singapore currently require users to submit copies of their identity, income and CPF documents for applications. With MyInfo, customers can pre-fill these Government-verified personal particulars into the necessary forms, and avoid the need to submit supporting documents.

    MyInfo has been rolled out for SingPass users since May 2016 for popular government digital services such as balloting of the Housing Development Board’s Build-To-Order (BTO) flats. MyInfo is scheduled to be available on most government digital services with SingPass two-factor authentication (2FA) by 2018.

    Jacqueline Poh, Chief Executive, GovTech, said, “We want to explore how citizen-centric government digital services can be extended to better help industry and transform service-delivery to citizens. We have seen good take-up of MyInfo, and hope that this public-private collaboration will provide citizens with even more benefits.”

    Sopnendu Mohanty, Chief FinTech Officer, MAS, said: “MAS is excited by the opportunities that national infrastructure platforms can bring to the financial industry, such as hassle-free online account opening and instant account activation in the near future. MAS would like to urge the industry to reimagine their customer journey for instant gratification as they leverage platforms like MyInfo.”

    Michael Gorriz, Group CIO, Standard Chartered Bank, said: “Central database and central data-keeping is absolutely the way forward. If you look at the 3 parties – the Singapore government, the citizens and the banks or other entities – it is really a win-win-win situation. So first of all, for the consumer, he only has to enter the data once and then he decides who has access to the data. We as a Bank, we win, because we get qualified data from the consumer, which he puts all due diligence and care in to keep it up to date.”

    After this pilot, MyInfo may be extended later this year to other popular transactions such as applications for credit cards and home loans. MyInfo could also be extended to other sectors with strong citizen touch points such as insurance.

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  • Starbucks Reserve opens 10th Singapore store in Changi airport

    Starbucks Reserve opens 10th Singapore store in Changi airport

    American coffee house Starbucks has opened its 10th Reserve café in Singapore. Located inside Singapore’s Changi airport, the 24-hour airport outlet has opened in T3’s public area, in the United Square section.

    While patrons will be familiar with Starbucks, Starbucks Reserve is the coffee chain’s more high-end version of a café or coffee bar.

    Every year, Starbucks coffee buyers travel to coffee-growing regions to find and purchase some of the world’s finest Arabica coffee beans. Starbucks Reserve then offers these to its customers, which are in limited quantity and only available at select Starbucks Reserve stores and online.

    On the ground, Starbucks Reserve allows customers to ask exactly how they would like their coffee brewed at the bar: Starbuck’s proprietary Clover brewer, the Chemex coffeemaker, the traditional Coffee Press and Pour-overs, mimicking a more boutique coffee house.

    While there are several other Reserve outlets in Singapores, the Changi store is the first to feature the interactive Coffee Bar, along with the Black Eagle espresso, and the Nitro Cold Brew, which is served from the tap.

    However, Reserve customers can still order normal Starbucks coffee as seen available at the regular stores.

    For the last financial quarter ending January 26, Starbucks reported revenues of $5.7 billion, up 6.7% on a year-over-year basis.

    Starbucks is a roaster, marketer and retailer of coffee. As of October 2016, the company operated in 75 countries.

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  • Apple reportedly opening first Singapore store in May

    Apple reportedly opening first Singapore store in May

    Apple is reportedly opening its first store in Singapore this month, according to CNBC, which will also serve as the U.S. tech giant’s first Southeast Asia store.

    Located at the city’s Knightsbridge mall on Orchard Road, the hotly anticipated Apple store – which spans five storefronts and climbs four storeys, is due to open May 22, a retail fit-out worker has told CNBC.

    CNBC managed to speak with the Legends Interior employee onsite last Thursday after finishing work on the retail space, who said the store is planned to open May 22.

    When contacted via email, the Apple’s head of corporate communications for Southeast Asia and India. Katrina Tran, told CNBC, “We don’t have any new announcements about Apple retail.”

    The mega-store has been veiled in secrecy since works began on the site some two years ago, with problems relating to the construction in a busy part of central Singapore being the reason behind such delays.

    Singapore’s Ministry of Manpower (MOM) issued a stop work order to the contractor for the worksite, Legend Interiors, a retail interiors specialist. The order went into effect on October 24, 2016 and was lifted on November 16, 2016.

    MOM told that the stop work order was issued “for unsafe conditions relating to work at height, traffic management, scaffolding, electrical installation and lifting operations that were observed during an inspection at the worksite.”

    A sign outside the building site originally said the expected completion date was October 31, 2016. Then it was changed to January 30, 2017, before a date was erased completely.

    A source with knowledge of the project also told CNBC about problems with a neighbour — the Grand Royal Orchard Singapore hotel. That source said there had been a conflict over logistical and infrastructure issues related to the construction

    DP Architects PTE, the architect for the Singapore project, declined to comment on the new store, citing nondisclosure agreements, while civil and structural engineer, Rankine & Hill, and the mechanical and electrical engineer, J. Roger Preston, also avoided commentary.

    Apple is notorious for secrecy with new stores and is known for strict non-disclosure agreements for the company’s contractors and suppliers, including $50 million payouts for each breach.

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  • Singapore leads region by online video consumption

    Singapore leads region by online video consumption

    Singaporeans lead the region in online video consumption, spending two hours every day tuning into video content, according to the results from a new YouTube Consumer Insights study conducted by Google Singapore and Kantar TNS.

    The survey of 1,035 Singaporeans aged 16 to 60 found that 78% of Singaporeans are turning to YouTube as their first stop for their daily dose of video. And perhaps not surprisingly, 6 in 10 agree that they visit YouTube for one video and end up looking at others.

    The study also found that Singaporeans are watching videos away from a desktop, with more than half of YouTube watch-time originating from mobile devices. Moreover, more than half are finding more content that they want to watch on YouTube than on TV, according to the study.

    Google pointed to recent research that it conducted with Ipsos that found attention to paid advertising on YouTube is 84% higher than advertising on TV. In addition, 95% of video ads on YouTube are also played with sound on, ensuring brands’ messages reach their audiences as intended.

    There is no question that the popularity of online video is at an all-time high; Google says that the hours of YouTube content uploads from Singapore has doubled compared to the previous year.

    “YouTube is popular with Singaporeans of all ages – who come to YouTube for entertainment, education, shopping and much more. With Singaporeans using YouTube to search for products, businesses looking to grow should use YouTube to tell their story and build their brands,” said Joanna Flint, country director of Google Singapore.

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