Tag: Singapore

  • Singpost Links up With Axa Insurances

    Singpost Links up With Axa Insurances

    AXA Insurance and Singapore Post Limited (SingPost) have announced the launch of a pilot for AXA@POST Virtual Assist, a digital sales advisory service that virtually connects SingPost customers with AXA Financial Consultants who can provide high quality advice and services. This is the first advisory service in Singapore that provides financial advice to customers remotely, coupled with the ease and convenience of online application for insurance solutions for their car, home, family, travel, business, savings, health, and life protection and investment needs.

    With AXA@POST Virtual Assist, SingPost customers will receive end-to-end sales advisory services via a live, interactive video feed – from having their financial needs and goals ascertained, to receiving advice on insurance solutions based on suitability, and completing the entire insurance application online in one sitting. Onsite SingPost Financial Services Ambassadors (FSAs) will guide customers to the AXA@POST Virtual Assist booth, where they will begin their discussion with an AXA Financial Consultant via a video interface.

  • Optus Business expands managed solutions portfolio

    Optus Business expands managed solutions portfolio

    Australia’s Optus, through subsidiary Optus Business, has expanded its line-up of fully managed ICT solutions for enterprises.

    The operator has added contact center, security and storage solutions to its Optus GO portfolio of managed services.

    Optus GO Contact Centre provides cloud based contact center capabilities including management of inbound and outbound calls, chat and email. Optus GO Security includes email and web protection based on cloud security architecture, and Optus GO Storage provides as-a-service flash storage for data centers.

    The Optus GO managed ICT solutions suite, which launched in February, already included connectivity, collaboration and cloud services for businesses of all sizes.

    “The Optus GO solutions were created in response to our customers who are looking for the benefits of ICT solutions without the cost or burden of ownership and management,” Optus Business managing director John Paitaridis said.

    “We designed Optus GO to save our customers time and money by simplifying technology, delivering connectivity and ICT as an end to end solution in a secure and managed environment.”

    He said Optus GO aims to provide enterprise customers with the core computing foundations to support the business opportunities that will be afforded by emerging technologies including IoT, advanced analytics, AI and 5G.

    Optus is a wholly-owned subsidiary of Singapore’s Singtel Group.

  • aCommerce Forms Strategic Partnership with Fluent Commerce to Advance Omnichannel Strategy

    aCommerce Forms Strategic Partnership with Fluent Commerce to Advance Omnichannel Strategy

    aCommerce, Southeast Asia’s leading brand ecommerce enabler, and Fluent Commerce, the cloud-native order management company that allows omnichannel retailers to out-convenience competitors and offer their customers flexible fulfillment options, have signed a strategic partnership to bring together the best of ecommerce and omnichannel order operations.

    Under this partnership, Fluent Commerce will provide the smart omnichannel management and unified ecommerce that retailers and brands are looking for. aCommerce will act as a system integrator for retailers and brands in Southeast Asia, enabling them to provide a seamless experience to their consumers, regardless of online or offline channels.

    “The relationship with aCommerce is an acknowledgment of the imperative for retailers to provide an innovative experience for their ever more sophisticated customers, such as same-day delivery and collect in store options,” said Jamie Cairns, Channel Sales Director at Fluent Commerce. “By working together we’ll grow and unlock new opportunity for our clients by enabling them to rapidly deploy an end to end, unified commerce strategy. We’re certainly very excited by this combined proposition, which is unique in the region.”

    “Despite the ample growth of ecommerce in the region, Southeast Asia’s retail scene is largely happening offline. Combining the strengths of aCommerce and Fluent Commerce enables us to help retailers and brands execute New Retail strategies by leveraging technology to digitize and connect offline stores,” comments Mandy Arbilo, Group Director of Direct-to-Consumer Ecommerce at aCommerce. “By partnering with Fluent Commerce, we will be able to provide convenience, choice of delivery or pickup, return anywhere options, and up-to-the-minute inventory visibility.”

    Currently, aCommerce is working with leading Singaporean retailers to expand omnichannel and New Retail capabilities. The Southeast Asian leading ecommerce enabler will offer this service in Malaysia by March 2019.

  • CapitaStar Singapore unveils new promo event with big prize

    CapitaStar Singapore unveils new promo event with big prize

    Calling all shoppers in Singapore! CapitaLand’s multi-store, multi-mall rewards programme, CapitaStar presents a month-long celebration filled with hundreds of attractive deals for members to enjoy across 15 CapitaLand malls in Singapore. CapitaStar fulfils the ultimate shopping fantasy with the inaugural SuperStar Shopper Challenge, where participants can embark on a S$1,000 shopping spree and stand to win the grand prize of 10 million STAR$® (worth S$10,000).

    CapitaStar SuperStar Shopper Challenge Qualifiers: 5 to 21 October 2018 | Finals: 10 November 2018 Flag-off Location: Bugis+, L2 Atrium

    Join the CapitaStar #SuperStarShopper Challenge and be one of the 20 finalists to go on a S$1,000 shopping spree across participating CapitaLand malls using the CapitaStar App

  • Katrina acquires Japanese cuisine  F&B business for S$1.0 million

    Katrina acquires Japanese cuisine F&B business for S$1.0 million

    Katrina Group Ltd. (“Katrina” or the “Group”), an established and recognised Food & Beverage (“F&B”) group specialising in multi-cuisine concepts and restaurant operations, has announced its acquisition of 100.0% of Tomo Izakaya Pte. Ltd. for approximately S$1.0 million.

    Tomo is a company incorporated in Singapore on 23 May 2008. It is principally engaged in the F&B business and currently operates two restaurants serving Japanese cuisine in Singapore, one in Clarke Quay and another in Esplanade Mall.

    The Purchase Price of approximately S$1.0 million comprise the Initial Purchase Price of S$0.6 million and the estimated net tangible assets value of Tomo as at 30 September 2018 of S$0.4 million, as determined from the unaudited management financial statements of Tomo as at 31 August 2018 and mutually agreed between the parties.

    The Purchase Price was derived on a willing-buyer and willing-seller basis and is to be satisfied in cash. The acquisition will be funded through internal resources.

    Commenting on the acquisition, Mr. Alan Goh, Founder, CEO and Executive Chairman of Katrina said, “The acquisition is part of a larger strategy to diversify the Group’s revenue stream across businesses, markets and segments. Sustainable growth is what we hope to achieve and this acquisition is a step in the right direction for us to extend our market reach locally.”

    The acquisition increases the number of restaurants in Singapore operated by the Group to 40 from 38, and the types of cuisines served by the Group to eight from seven.

  • Singtel launches Liquid Infrastructure platform

    Singtel launches Liquid Infrastructure platform

    Singtel has launched a new globally available platform designed to allow enterprises to easily configure their networks to better support their business requirements.

    The Liquid Infrastructure platform integrates physical and virtual network services into a single platform embedded with network visibility and intelligence capabilities. This allows enterprises to deploy network resources as and when needed.

    The platform is supported by Singtel’s data network infrastructure and virtual network services. It is designed for use in cloud, VPN and IoT deployments.

    The operator has also upgraded its global IP network with new flexibility and software capabilities to support the service.

    “We have integrated software-based network services to this platform to provide a versatile, robust and scalable solution that delivers critical network services where and when they are needed,”Singtel Group Enterprise VP of global products Goh Boon Huat said.

    “By having the control of connectivity in the hands of our customers, we facilitate their transformation to the digital era through a superior and more agile network deployment and management experience.”

    Liquid Infrastructure is integrated with Singtel’s global network, which consists of subsea cables, an IP VPN network with 428 points of presence and a global internet service spanning more than 200 countries.

  • Jumbo China sets plan for more store

    Jumbo China sets plan for more store

    Restaurant operator Jumbo Seafood has opened its first franchise in Mainland China, in the city of Fuzhou.

    The move signals the onset of a period of Asian expansion for the brand, which has announced plans to open five to six new franchise outlets each year, targeting Shenzhen, other mainland cities, South Korea, Hong Kong, Macau and Indonesia.

    The new 13,000sqft venue at the Dongbai Centre is Jumbo’s fourth franchised Jumbo Seafood restaurant since last year, and follows the recent opening of Jumbo Seafood in Taichung City.

    Other targets for immediate expansion include Thailand and Singapore. A spokesperson for the brand noted:

    “We project that Jumbo would add two new Jumbo Seafood outlets in Singapore – one Jumbo Premium Seafood outlet in Ion Orchard shopping mall and another potentially in the upcoming Jewel Changi – and one new Chui Huay Lim Teochew Cuisine outlet over the next 12 months.”

    Jumbo operates 15 Jumbo Seafood restaurants across Asia.

  • Seed Money for Healthcare Startups in Southeast Asia

    Seed Money for Healthcare Startups in Southeast Asia

    HealthXCapital launched Emerging Asia’s first healthcare-focused early stage VC fund, according to a media release sent on Thursday.

    Backed by Apollo Hospitals, Jungle Ventures, Eight Roads Ventures (the proprietary investment arm of Fidelity International), and other private investors, early stage venture firm HealthXCapital aims to fuel healthcare innovation in Asia’s emerging economies.

    Healthcare Has Not Kept Pace

    The region has experienced one of the world’s fastest growths stories but healthcare has not kept pace. We believe that HealthXCapital can foster healthcare innovation in Asia in order to improve patient outcomes, access and affordability in our core demographies, said Suneeta Reddy, Managing Director of the Apollo Hospitals Group.

    HealthXCapital has launched a $25 million fund to provide smart, connected capital to healthcare startups focused on emerging markets in South Asia and Southeast Asia.

    Perennial Challenges

    The firm invests and works intensively with healthcare startups to augment their commercialisation and bring accessible socio-economic benefits to Asia’s healthcare ecosystem.

    Asia faces perennial challenges such as underdeveloped infrastructure, affordability of treatments, lack of proactive healthcare and opaque data management. While healthcare expenditure is growing fast, it still continues to lag. Large gaps remain in the Asian healthcare systems, Reddy added.

    Ripe For Disruption

    These gaps are also driving strong demand for technology in the $517 billion opportunity in 2018 as projected in a recent report published by Frost & Sullivan.

    Our aim at HealthXCapital is to help modernise a sector which has long been ripe for disruption. We want to grow the best domestic and global healthcare technologies by helping them rapidly scale across emerging Asian markets, said Seemant Jauhari, Partner at HealthXCapital.

  • DBS Extends Support for Social Enterprises

    DBS Extends Support for Social Enterprises

    DBS said it is extending support for social enterprises via its Social Enterprise(SE) Support Programme on Tuesday specifically addressing their top three priorities. These include: improving their business model to achieve financial sustainability; sourcing for funding and; customer acquisition.

    «Social enterprises have big ambitions to make a positive impact in their community, and very often they struggle with limited resources. We want to support these social enterprises in their journey to create greater social impact,» said Joyce Tee, DBS’ group head of SME banking.

    Started A Decade Ago

    DBS pioneered the social enterprise banking package 10 years ago, but more than half of the social enterprises surveyed by the Singapore Centre for Social Enterprise said they lacked access to financial support.

    As such, DBS will continue to provide SEs access to virtually free banking services through its DBS Social Enterprise Package. With this package, SEs can open an account with a zero-minimum balance and enjoy unsecured loans at preferential rates.

    Three pillars

    The DBS Social Enterprise Support Programme has three pillars – mentoring, training and financing. Under the program, SEs will also receive a relationship managed account traditionally reserved for larger corporate customers. The programme will jointly be administered by the DBS SME Banking team and the DBS Foundation.

    To start, DBS will mentor the 12 social enterprises DBS Foundation awarded in its 2018 Social Enterprise Grant Programme. Over 28 senior SME relationship managers have committed at least of 8 hours a month to mentor social enterprises in their specialised industries. These industries include retail, F&B and healthcare.

  • New York burger chain Shake Shack confirms first Singapore outlet

    New York burger chain Shake Shack confirms first Singapore outlet

    Shake Shack has confirmed its long-ago leaked debut in Singapore, the US restaurant chain announcing overnight it will open at the new Changi Jewel shopping centre under construction.

    “We’re comin’ to the city where east meets west!” the company announced.

    As predicted back in March, Shake Shack Singapore will be launched through its South Korean franchise partner SPC Group, which operates Paris Baguette in the city. SPC has 6000 stores from 30 brands around the world, including seven Shake Shacks in Seoul.

    “We are executing our strategic plan in Asia with plans to launch in Singapore, Shanghai, and Manila next year,” said Michael Kark, VP of global licensing with Shake Shack in the US.

    “For years we’ve been looking for the right opportunity to enter the Singaporean market given its regional importance, and we’re thrilled to have found the right strategic partner and an ideal launch location. Our Shake Shack Singapore flagship site will be in the stunning Jewel Changi Airport, home to more than 2000 trees, harkening back to Shake Shack’s birthplace in New York City’s Madison Square Park.”

    The chain debuted in Asia at Tokyo’s Gaien Park in 2015, and since then has expanded to include 10 Shacks in Japan, seven in South Korea, and one in Hong Kong operated by a subsidiary of Dairy Farm International. A second Shake Shack in Hong Kong will open soon in Pacific Place.

    Shake Shack Singapore says it intends to work with local suppliers and producers to create “a one-of-a-kind Shack for the Singapore community”. The menu will feature signature items including the ShackBurger, Shack-cago Dog, crinkle-cut fries, beer, wine and frozen custard ice cream.

  • Taiwan’s Tiger Sugar bubble milk tea to open in Singapore

    Taiwan’s Tiger Sugar bubble milk tea to open in Singapore

    Popular Taiwanese bubble milk tea brand Tiger Sugar is set to launch in Singapore.

    Queues with a minimum waiting time of an hour have been reported at Tiger Sugar locations both in Taiwan and Hong Kong. Photographs of customers enjoying the stripey brown sugar bubble milk drink have trended strongly on Instagram.

    The new store will be set up in the City Hall area and is scheduled to open next month. Similar queues are anticipated for the new location.

    Bubble tea has become an important trend in Singapore with 10 brands opening within the past year alone.

  • Korean restaurant Mom’s Touch to land in Singapore

    Korean restaurant Mom’s Touch to land in Singapore

    No Signboard Holdings has entered into a master franchise agreement with South Korean Haimarrow Food Service and US firm HFS Global to develop and operate Mom’s Touch chicken and burger restaurants in Singapore and Malaysia.

    The group has been granted the right to operate the South Korean chain in Singapore and Malaysia for a period of 10 years – with an option to renew for another 10 years – from the date the group’s first Mom’s Touch restaurant commences operations (or on 2 January 2019, whichever is earlier).

    The company’s initial plan is to launch eight Mom’s Touch restaurants in Singapore and Malaysia within the first three years of the franchise agreement.

  • Singtel, affiliates sign eSports alliance

    Singtel, affiliates sign eSports alliance

    Singtel and four of its regional mobile associates have entered a collaboration agreement aimed at stimulating the gaming and eSports ecosystem in Southeast Asia, Australia and India.

    Singtel and wholly-owned Australian subsidiary Optus have signed agreements with India’s Bharti Airtel, Thailand’s AIS, the Philippines’ Globe Telecom and Indonesia’s Telkomsel covering areas including scaling up eSports, content creation and distribution.

    Singtel, Optus, Airtel, AIS, Globe and Telkomsel plan to jointly develop solutions and services for gamers and fans across the region, including providing access to local, regional and global eSports competitions, original content and exclusive programming.

    The agreement was signed at the Singtel Group’s first multi-title and regional eSports league championship – the PVP Esports Championship – over the weekend.

    The Singtel Group has announced plans to leverage its telco assets and regional mobile customer base of more than 700 million to pursue opportunities to encourage eSports development.

    Singtel also used the championship event to unveil its new ultra-fast fiber broadband service  for Singapore gamers, which includes 1Gbps of dedicated gaming bandwidth and another 1Gbps for general internet usage.

    “Gaming is part of a digital world without borders, where fast network speeds, connectivity and local market knowledge are critical. It is a natural and perfect fit for Singtel and our partners,” Singtel International CEO Arthur Lang said.

    “We are committed to working as a group to better serve the gamers in our networks, and in the region. We hope to play a major regional role as an enabler of eSports, to collectively grow the gaming ecosystem, and give gamers the support and recognition they deserve.”

  • Singtel launches ultra-fast broadband for gamers

    Singtel launches ultra-fast broadband for gamers

    Singtel has launched a new ultra-fast fiber broadband service targeted at gamers, which comes bundled with a dedicated gaming Wi-Fi modem.

    The new 1+1 Gbps Fibre Pro Gamer Bundle comes with the newly launched Razer Sila gaming router and a subscription to the WTFast Gamer Private Network service, which is designed to automatically connect gamers to the fastest servers.

    The bundle is priced at S$69.60 ($50.41) on a 24-month contract, and connects to a dual network which comprises 1Gbps of dedicated bandwidth for gaming and another 1Gbps for regular internet usage.

    The dedicated bundle is being launched today at the opening day of Singtel’s first PVP Esports Championship in Suntec City, a three day event featuring teams from Australia, India, Indonesia, the Philippines and Thailand competing for a $300,000 prize pool.

    “We are pleased to offer our customers this broadband bundle that’s specially designed for online gaming during our inaugural PVP Esports Championship event,” Singtel CEO consumer Singapore and group chief digital officer Yuen Kuan Moon said.

    “Online gaming is extremely popular with our customers. This requires high connectivity performance and specialized devices to optimize the gaming experience. By bringing together Singtel’s superior network connectivity and Razer’s Sila gaming router, we believe the 1+1 Gbps Fibre Pro Gamer Bundle will provide the ultimate performance for gamers.”

  • Air New Zealand and Singapore Airlines’  continuing their alliance for another five years

    Air New Zealand and Singapore Airlines’ continuing their alliance for another five years

    The New Zealand government has given the green light to Air New Zealand and Singapore Airlines’ (SIA) continuing their alliance for a further five years. Under the partnership, which began in 2015, the pair codeshares on routes between New Zealand and Europe, India and Southeast Asia via Singapore. The partnership also includes revenue sharing and coordination of capacity and pricing.

    New Zealand transport minister Phil Twyford said reauthorisation of the alliance would result in more benefits to passengers.

    “Reauthorisation of the alliance will result in more benefits to travellers. These benefits include a wider range of flight times, more seats and reciprocal frequent flyer schemes,” Twyford said in a statement on October 5.

    “The services the airlines provide through the alliance strengthens New Zealand’s ties with our close neighbours in South East Asia and with other emerging markets throughout Asia.

    When the alliance was first approved in late 2014, it paved the way for Air New Zealand to resume nonstop flights between Auckland and Singapore.

    There has been further capacity increases since then, with SIA starting Singapore-Canberra-Wellington flights in 2017 and adding extra flights on the Singapore-Christchurch route. In May 2018, SIA tweaked its Wellington services, switching the mid-point stopover from Canberra to Melbourne.

    Meanwhile, the pair has added more frequencies on the Auckland-Singapore route and will have three nonstop flights a day from October 28 2018.

    The two carriers said in a joint statement the alliance had increased seat capacity by more than 25 per cent between New Zealand and Singapore.

    Further, it noted there would be 35 return flights a week between the two countries in the peak months.

    “The decision to re-authorise the alliance reinforces the benefits it has delivered to the New Zealand market in its first four years,” SIA senior vice president for marketing and planning Tan Kai Ping said.

    “We look forward to continue working closely with our alliance partner Air New Zealand, to provide even more travel options for our customers.”

    Air New Zealand chief strategy, networks and alliances officer Nick Judd said the partnership with SIA had been “key to successfully growing Air New Zealand’s international network and delivering important benefits to our customers”.

    “Singapore Airlines has been a strong alliance partner and we are excited at the opportunities the re-authorisation provides our two airlines,” Judd said.