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Author: Mei Ling Tan

  • Meta Kickstarts Global Layoff of 8,000 Employees: The Dawn of AI Transformation Begins with 4 AM Emails in Singapore

    Meta Kickstarts Global Layoff of 8,000 Employees: The Dawn of AI Transformation Begins with 4 AM Emails in Singapore

    Meta, the global tech powerhouse, has initiated an extensive downsizing initiative, beginning with an announcement to its Singaporean employees. The company plans a 10% reduction of its workforce across the globe, also affecting team members in the US and the UK. As the process unfolds, employees have been advised to work remotely.

    This current layoff phase is projected to have a significant impact on Meta’s product and engineering teams. Insiders suggest that additional cuts could follow later in 2026. However, this information has not yet been made public.

    New Focus on AI

    As part of its strategic restructuring, Meta has reassigned approximately 7,000 employees to newly-formed teams. These groups are centered around artificial intelligence (AI) initiatives, including the development of AI products and agents.

    Committed to its AI focus, Meta has earmarked over US$100 billion for AI capital expenditures in 2026. As of March’s end, Meta’s employee count stood just shy of 80,000, prior to the announced layoffs and reassignments.

    Janelle Gale, Meta’s Head of People, has explained that these changes allow for a streamlined, efficient organizational structure. Smaller, agile teams or “pods” can work at a quicker pace and with a greater sense of ownership. Gale expressed confidence that this approach would bolster productivity and elevate job satisfaction.

    A History of Layoffs and Backlash

    Over recent years, Meta has repeatedly downsized its workforce as part of continuous efficiency pursuits, championed by CEO Mark Zuckerberg. He has urged engineers to leverage AI agents for coding and other functions, proposed device monitoring strategies to enhance technology, and developed his own AI-assistant for handling CEO-related tasks, such as collating employee feedback. The cumulative impact of these job cuts and reassignments is expected to affect approximately 20% of the company’s workforce.

    However, this drastic change has not been quietly accepted by all. Many Meta employees have expressed their dissent, distributing protest flyers at company offices and posting criticisms on its internal communications platform, Workplace. A petition against the proposed installation of mouse-tracking software — designed to train Meta’s AI models by monitoring human-computer interaction — has already garnered over 1,000 signatures.

    The wider tech industry is also wrestling with the implications of AI advancement. Rising stock prices and the burgeoning valuation of AI startups contrast starkly with the increasing job cuts. In 2026 alone, nearly 110,000 job positions have been eliminated across 137 tech companies, trending towards a repeat of the 2023 peak. That year, over 260,000 workers were laid off in the wake of the Covid-19 pandemic’s hiring surge.

    Questions & Answers

    Why is Meta initiating these layoffs?
    Meta is restructuring to focus on AI initiatives and streamline its structure, aiming for greater efficiency and productivity.

    What roles are affected by these layoffs?
    The layoffs are expected to significantly impact Meta’s engineering and product teams.

    How has the downsizing been received by the company’s employees?
    There has been considerable backlash among Meta employees, with protests and a petition against the proposed use of mouse-tracking software to train AI models.

  • Thai Beer Tycoon Dismisses Family Exec Following Brothers Abuse Claims

    Thai Beer Tycoon Dismisses Family Exec Following Brothers Abuse Claims

    A prominent member of Thailand’s Bhirombhakdi family, known for their control of Singha Beer, was dismissed from the family’s business empire due to allegations of sexual abuse. The dismissal followed several days of public controversy ignited by the allegations.

    A Family Rift

    Siranudh Scott, an environmental activist from the Bhirombhakdi family, accused his elder brother of sexually abusing him during his teenage years. Scott announced these allegations in an emotional video posted on his Facebook page. He claimed that his family was aware of the abuse, citing a taped confession as proof, but took no action against it.

    Scott expressed his disillusionment with his family, stating his unwillingness to be identified as a Singha heir and his desire to distance himself from a family that he felt lacked empathy for him. Scott, a marine conservationist known for his work with his group Sea You Strong in southern Thailand, is the son of a Scottish father.

    Company Response

    Following the allegations, the family’s business conglomerate, Boonrawd Brewery Company, announced the dismissal of Sunit, Scott’s brother, from all his positions within the company. In a statement, the company expressed regret for Scott’s experiences and declared their cooperation with authorities in ongoing investigations.

    The statement was given by the company’s CEO, Bhurit Bhirombhakdi, who is also a cousin of the two men. Bhurit additionally shared a letter from Sunit, in which the accused resigned from all his duties until the matter could be thoroughly investigated and resolved. Although Sunit has denied the allegations of sexual abuse, he admitted to instances of rough play between boys.

    The Bhirombhakdi family, who are identified as Thailand’s fifteenth wealthiest family by Forbes, with an estimated net worth of $1.75 billion, have interests extending beyond Singha Beer. They are also engaged in food manufacturing, hotel operations, power, and property.

    Questions & Answers

    What led to the dismissal of a member from the Bhirombhakdi family’s business empire?
    The dismissal occurred following allegations of sexual abuse made by Siranudh Scott against his elder brother, Sunit, which stirred public controversy.

    Who announced the dismissal from the family’s business empire?
    CEO Bhurit Bhirombhakdi, the cousin of the two men, announced the dismissal in a statement.

    What are the other business interests of the Bhirombhakdi family?
    Apart from Singha Beer, the family’s business interests include food manufacturing, hotels, power, and property.

  • Singapore Triumphs over Indonesia as Southeast Asias Dominant Stock Market

    Singapore Triumphs over Indonesia as Southeast Asias Dominant Stock Market

    Singapore has taken over from Indonesia as the leading stock market in Southeast Asia. This shift has come as Indonesia’s market capitalization has dropped dramatically due to an uncertain future outlook. From its peak in January, the total market capitalization of Indonesian businesses has fallen by over 30% to US$618 billion. In contrast, the market value in Singapore has increased to $645 billion.

    Investor confidence in Indonesia has seen a decline in recent months due to the possibility of its equities market being downgraded to frontier status. This uncertainty is coupled with Fitch Ratings and Moody’s Ratings both downgrading the country’s credit outlook to negative. The Indonesian stock index is currently among the most underperforming globally, and the rupiah has hit record lows repeatedly.

    Indonesia’s Struggles and Singapore’s Strength

    Despite these setbacks, Soh Chih Kai of Lion Global Investors believes that a future recovery should not be dismissed. However, he notes that the current momentum is not in Indonesia’s favor. In contrast, he points out that Singapore’s market has further strengthened its position as capital flows continue to seek certainty amid global policy ambiguity.

    In an attempt to bolster the economy, Indonesia’s central bank recently increased its policy interest rates for the first time in two years. This move aims to support the rapidly falling rupiah currency. Governor Perry Warjiyo explained that the increase is a further step to stabilize the rupiah exchange rate in the face of global volatility.

    On the other hand, Singapore’s equities have been boosted by political and economic stability, along with government-led market reforms. The Straits Times Index reached a record high this week, as investors looked for safe investments amid the instability caused by the Iran war.

    Head of research at Maybank Securities, Thilan Wickramasinghe, noted that Singapore’s equity market has remained resilient despite ongoing global volatility. This resilience is due to its defensive sector composition and consistent inflows, putting the market in a relatively advantageous position.

    Future Trends and Predictions

    Singapore’s equities are projected to outperform Indonesian stocks by a record margin in 2026. Carmen Lee, head of equity research at OCBC, attributes this to wealth being a significant driver for earnings growth. Paired with a strong Singapore dollar, Lee expects more funds to flow into the market.

    Questions & Answers

    What has led to the decline in Indonesia’s market capitalization?
    Investor confidence in Indonesia has deteriorated due to the potential reclassification of its equities market to frontier status and negative revisions in the country’s credit outlook.

    What steps has Indonesia’s central bank taken to support the economy?
    Indonesia’s central bank has raised its policy interest rates for the first time in two years in order to support the rupiah currency, which has fallen to record lows recently.

    What factors have contributed to the strength of Singapore’s equities market?
    Singapore’s equities have been boosted by the country’s political and economic stability, along with market reforms driven by the government.

  • Vietjet and Bamboo Airways Hike Checked Baggage Fees Prior to Peak Summer Travel Rush

    Vietjet and Bamboo Airways Hike Checked Baggage Fees Prior to Peak Summer Travel Rush

    Vietjet Air and Bamboo Airways, two leading airline companies, have recently increased their rates for checked luggage by 15-25%. This price surge has come into effect just before the beginning of the high-demand summer travel season.

    Revised Baggage Prices

    According to a recently released pricing schedule, checking in 20 kg on Vietjet’s domestic flights has become 25% more expensive, now costing VND250,000 (equivalent to US$9.5) plus tax. For 30 and 40 kg luggage, the prices have risen by 20%, costing VND360,000 and VND480,000 respectively. Furthermore, the pricing for oversized bags and extra carry-on allowance has also seen an increase of approximately 20%.

    The price adjustments also apply to various international routes. For instance, the price for checked baggage weighing 20 kg on Southeast Asia flights has increased by 21%, amounting to VND580,000. Meanwhile, on flights to Hong Kong, Taiwan, and mainland China, the rate has similarly increased to VND700,000.

    Bamboo Airways has also implemented an approximate 15% increase on their domestic flights during peak seasons such as Tet (the Lunar New Year) and summer. The summer fees are set to be applicable from May 20 to August 15 as well as from August 27 to September 2.

    Implications of Rising Costs

    A flight booking agency in Ho Chi Minh City noted that several airlines have been increasing fares and other prices, such as checked baggage, seat selection, and in-flight meals, in response to the escalating fuel costs. It has been observed that customers, who previously focused solely on ticket prices, are now showing heightened awareness of baggage fees when planning their travel expenses, particularly families and long-term travelers who may end up adding millions of dong to each trip due to these charges.

    According to a report by the Civil Aviation Authority of Vietnam, the prices of Jet A1 aviation fuel have consistently remained high in Asia, occasionally reaching US$214-216, as a result of Middle East tensions. This fluctuation in fuel prices has significantly impacted airlines’ operating costs and airfares in recent years.

    Questions & Answers

    What is the percentage increase in Vietjet Air and Bamboo Airways’ checked baggage prices?
    Answer: Their checked baggage prices have increased by 15-25%.

    How is the increase in baggage prices affecting customers’ travel planning?
    Answer: Customers are now more conscious of baggage fees when planning their travel expenses.

    What has contributed to the increasing operating costs for airlines in recent years?
    Answer: Fluctuating fuel prices, particularly of Jet A1 aviation fuel, have significantly impacted airlines’ operating costs and airfares in recent years.

  • Sederhana Breaks Boundaries: Popular Indonesian Chain to Launch First Outlet in Singapore

    Sederhana Breaks Boundaries: Popular Indonesian Chain to Launch First Outlet in Singapore

    Sederhana, a well-known Indonesian food chain, is preparing to open its first Singaporean branch, taking the place of a recently closed restaurant that had been serving customers for almost eight decades. Sederhana announced its arrival in Singapore via an Instagram post on May 17th, holding back from revealing the exact date of the grand opening.

    Sederhana is popular for its nasi padang, a traditional Indonesian dish made up of steamed rice alongside a variety of pre-prepared dishes, including meats, vegetables, and fish. The chain is reported to be aiming for a May 29 opening date for the outlet located at 738 North Bridge Road, hoping to officially launch by mid-June.

    The Legacy of Sederhana

    Sederhana, which started its journey in 1972, currently operates more than 200 outlets across Indonesia, serving the unique Minangkabau cuisine. The Minangkabau are the largest ethnic group on the island of Sumatra, located in the western part of Indonesia. In addition to its Indonesian establishments, the chain also has three branches in Malaysia and plans are underway for a new branch in Melbourne, Australia.

    The location in Singapore that Sederhana has chosen for its new home was previously occupied by Warong Nasi Pariaman, one of Singapore’s oldest Indonesian eateries. Warong Nasi Pariaman shut its doors at the end of January after providing 78 years of service.

    Questions & Answers

    What is the specialty of Sederhana?
    Sederhana specializes in nasi padang, a traditional Indonesian dish that consists of steamed rice served with a variety of pre-prepared dishes such as meats, vegetables, and fish.

    Can you tell us about the history of Sederhana?
    Sederhana was founded in 1972 and has since grown to operate more than 200 outlets across Indonesia, serving Minangkabau cuisine. It also has three branches in Malaysia and is planning to open a new one in Melbourne, Australia.

    What was the previous establishment at the Singapore location?
    The location for Sederhana’s new outlet in Singapore was previously home to Warong Nasi Pariaman, one of the oldest Indonesian food eateries in Singapore, which recently shut down after 78 years of operation.

  • Vietnams Gold Market Faces Steep Dive amid Global Bullion Rate Decline

    Vietnams Gold Market Faces Steep Dive amid Global Bullion Rate Decline

    Wednesday saw a dip in gold prices in Vietnam, tracking a global decline in bullion rates. Saigon Jewelry Company, a notable player in the market, reported a 0.92% decrease in gold bar prices, which dropped to VND162 million (US$6,144.5) per tael.

    Fluctuations Across Markets

    Simultaneously, the price of gold rings also experienced a dip, declining by 1.1% to VND161.5 million per tael. To put things into perspective, a tael is equivalent to 37.5 grams or around 1.2 ounces.

    On the global stage, gold prices edged lower on Wednesday. This downturn was propelled by factors such as rising Treasury yields and a strengthening dollar, which outweighed the optimism stirred by the prospect of a peace agreement between the U.S. and Iran.

    Spot gold saw a 0.3% decrease to $4,467.59 per ounce, hitting its lowest level since March 30 in the previous trading session. Concurrently, U.S. gold futures for June delivery registered a loss of 0.9%, dropping to $4,471.10.

    Contributing Factors

    Certain economic factors also influenced these price fluctuations. The ongoing conflict with Iran has escalated price pressures, triggering a sell-off in global bond markets. This has pushed the 30-year U.S. Treasury yields to levels unseen since the precursor period to the 2007 global financial crisis.

    In tandem with these events, the dollar maintained its position at a six-week high. This, in turn, made bullion priced in the greenback more costly for those holding other currencies.

    According to Tim Waterer, Chief Market Analyst at KCM Trade, the current backdrop of rising yields and a rejuvenated dollar, driven by a hawkish shift in rates outlook, is potentially reducing the appeal of gold as an investment.

    Questions & Answers

    What is the significance of the price of a tael in relation to gold prices?
    The price of a tael, equivalent to 37.5 grams or 1.2 ounces, is an important measure for gold prices, particularly in markets like Vietnam.

    How did the global economic climate affect gold prices?
    Rising Treasury yields and a strong dollar, coupled with the potential peace agreement between the U.S. and Iran, have led to a decrease in global gold prices.

    What factors are currently affecting the appeal of gold as an investment?
    Increasing yields and a revitalized dollar, prompted by a hawkish shift in rates outlook, are reducing the attractiveness of gold as an investment.

  • Alaia Boosts Southeast Asia Presence with First Luxury Boutique in Bangkok

    Alaia Boosts Southeast Asia Presence with First Luxury Boutique in Bangkok

    Thai shoppers can now enjoy the elegant and sculptural designs of Alaia, as the brand has expanded its Southeast Asian presence by opening its inaugural boutique in Bangkok.

    The luxury retail venue, Central Embassy, is host to the new store. The boutique carries a robust product line consisting of ready-to-wear clothing, handbags, footwear, and accessories. These items reflect Alaia’s commitment to craftsmanship, style, and meticulous attention to detail.

    Architectural Design Enhances Shopping Experience

    The award-winning architecture firm, Halleroed, was tasked with designing the store’s interior, which showcases a minimalist aesthetic that enhances the shopping experience. The firm masterfully incorporated sculptural interiors and curved forms, with a color scheme marked by a neutral palette. The aesthetic choices are punctuated by the use of marble, stainless steel, and leather finishes throughout the store.

    The goal of this design strategy was to create a retail environment that stands as a testament to Alaia’s design philosophy and Parisian heritage. According to the brand, this immersive retail experience is meant to echo the maison’s design ethos, inviting shoppers into a space that feels as meticulously crafted as the products themselves.

    Alaia was first established in 1964 by Azzedine Alaia, a Tunisian couturier who made Paris his home. Since its inception, the brand has experienced a significant uptick in its global retail expansion, particularly throughout Asia. The brand was purchased by Richemont in 2007, marking another milestone in its growth trajectory.

    Questions & Answers

    What products does Alaia’s new boutique in Bangkok offer?
    The newly opened Alaia boutique in Bangkok offers a wide range of products, including ready-to-wear clothing, handbags, footwear, and accessories.

    Who designed the store’s interior and what style elements were used?
    The boutique’s interior was designed by the architecture firm Halleroed. The design highlights a minimalist aesthetic featuring sculptural interiors, curved forms, and a neutral color palette. Marble, stainless steel, and leather finishes were used to accent the space.

    What was the aim of the store’s design according to the brand?
    Alaia states that the purpose of the store’s design was to create an immersive retail environment that reflects the brand’s design philosophy and its Parisian heritage.

  • Miniso Introduces Global IP Strategy with Revolutionary Art Gallery in Shanghai

    Miniso Introduces Global IP Strategy with Revolutionary Art Gallery in Shanghai

    Miniso, the prominent variety retailer, is intensifying its global Intellectual Property (IP) efforts with the inauguration of the first-ever Miniso Gallery in Shanghai.

    The new gallery, located in the Bund City Hall Plaza, is primarily designed as a specialized exhibition space and a platform for collaboration. It will feature the works of global artists and IP-centric creative projects. This innovative initiative redefines the role of the gallery from being a mere exhibition space to a hub promoting international artistic collaborations.

    The gallery’s inaugural exhibition showcased the work of Indonesian contemporary artist Ryo Laksamana, also known by the pseudonym Ryol. Ryol has the distinction of being Miniso’s first global exclusive artist.

    The strategic location of the gallery in Shanghai furthers the establishment’s retail experience ecosystem. The gallery is within a short stroll from Miniso Land, the company’s flagship concept. This positioning further amplifies the breadth and depth of Miniso’s commitment to delivering a wholesome and enriching customer experience.

    Miniso’s founder and CEO, Ye Guofu, emphasized the gallery’s role as more than just an exhibition space. Guofu highlighted the gallery’s mission of providing burgeoning artists with a platform to reach global audiences. He stated, “Drawing from our knowledge and experience in introducing global IP to consumers, our goal is to form connections between creators worldwide. We aim to enable more original and engaging works to be seen, appreciated, and profitably marketed.”

    Looking forward, Miniso intends to extend the reach of its gallery to more significant art centers worldwide, including Shanghai, Hong Kong, Beijing, Tokyo, Paris, and New York.

    Currently, Miniso operates over 8000 stores in 100 countries and regions. The retailer’s presence is notable in major retail hubs, underscoring its global reach and influence.

    Questions & Answers

    What is the purpose of the newly launched Miniso Gallery?
    The Miniso Gallery is designed as a dedicated exhibition space and a platform for collaboration, aiming to feature the works of global artists and IP-centric creative projects.

    Who is the first artist to be featured in the Miniso Gallery?
    The inaugural exhibition of Miniso Gallery showcased the work of Indonesian contemporary artist Ryo Laksamana, also known as Ryol, who is Miniso’s first global exclusive artist.

    What are Miniso’s expansion plans for the Miniso Gallery?
    Miniso plans to extend the reach of its gallery to more significant art centers worldwide, such as Shanghai, Hong Kong, Beijing, Tokyo, Paris, and New York.

  • Citibank Korea Records Significant Q1 Growth: Noninterest Revenue Fuels Highest Earnings in Six Years

    Citibank Korea Records Significant Q1 Growth: Noninterest Revenue Fuels Highest Earnings in Six Years

    Citibank Korea has reported their most impressive quarterly earnings in over half a decade. The first-quarter net income witnessed a significant leap of 61% from the previous year, primarily due to a substantial rise in noninterest income.

    Citibank Korea announced a net income of 132.8 billion won (equivalent to $88 million) on a revenue of 330.5 billion won. This represents an increase of 23 percent from the previous year. The surge was primarily driven by a 77 percent escalation in noninterest revenue derived from the bank’s principal businesses, which include fixed-income trading, according to an official statement from the bank.

    In the first quarter, expenses saw a modest increase of 1 percent year-on-year, amounting to 156.4 billion won. On the other hand, the cost of credit recorded a net decrease of 600 million won, a drop of 111 percent from the previous year, owing largely to reduced credit costs in the corporate banking sector.

    Impressive Growth Amidst Challenges

    The quarter’s return on equity rose by 3.81 percentage points to reach 9.73 percent. Despite challenges such as geopolitical conflicts and increased volatility in interest and foreign exchange rates, Citibank Korea delivered its best quarterly performance since 2018, according to the bank’s CEO, Yoo Myung-soon.

    Myung-soon highlighted that this impressive performance was the result of a significant expansion in non-interest revenue across their core businesses in Banking, Markets, and Services. He emphasized the bank’s strategic focus and use of Citi’s global network, which aligns with the global progress of Citi, which posted its best results in a decade in this year’s first quarter.

    Questions & Answers

    What led to the significant increase in Citibank Korea’s first-quarter net income?
    The bank’s first-quarter net income saw a significant increase of 61%, primarily due to a substantial rise in noninterest income.

    What contributed to the decrease in the cost of credit for Citibank Korea?
    The cost of credit recorded a net decrease due to reduced credit costs in the corporate banking sector.

    What were the main challenges faced by Citibank Korea in the first quarter?
    Some of the challenges faced by the bank included geopolitical conflicts and increased volatility in interest and foreign exchange rates.

  • UOB Private Bank Intensifies Greater China Expansion with Appointment of New Market Head

    UOB Private Bank Intensifies Greater China Expansion with Appointment of New Market Head

    United Overseas Bank (UOB) Private Bank has announced the appointment of seasoned banker Paul Zhou as the Market Head for Greater China. This strategic move is aimed at accelerating the bank’s expansion plans in one of Asia’s most fiercely contested wealth management markets.

    Effective from May 11, 2026, Zhou will spearhead the growth and strategic planning of UOB Private Bank’s Greater China business, according to a company statement released on Monday.

    Decades of Experience in Private Banking

    Zhou brings to the table over two decades of robust experience in private banking, wealth management, and sales leadership. Prior to this appointment, Zhou was part of UOB China, where he has been serving as the Head of Sales and Distribution since 2018.

    In his previous role, Zhou led the bank’s wealth management and secured lending sales teams, as well as the specialist investment and insurance divisions. His dynamic leadership was instrumental in expanding the bank’s customer base, increasing assets under management and deposits while ensuring strict adherence to governance and compliance standards.

    Before joining UOB China, Zhou held key leadership roles at Ping An Trust and Citibank. He managed private banking teams and directed investment and sales strategies across multiple major Chinese cities. In the early stages of his career, he worked at The Bank of Tokyo-Mitsubishi and HSBC, gaining expertise in investment advisory, wealth management, and cross-border banking solutions.

    Zhou holds an undergraduate degree in Finance and Banking from the Finance and Banking Institution of China in Beijing.

    A Strategy to Reinforce Greater China Franchise

    Zhou’s appointment forms part of a wider strategy by UOB Private Bank to fortify its Greater China franchise. The bank has announced plans to hire a number of seasoned relationship managers and team leads in May and June. This initiative is aimed at enhancing client engagement and supporting the growth of the business in the region.

    The planned expansion underscores the continued competition among local and global banks to tap into the growing wealth creation opportunities in Greater China, despite the ongoing economic uncertainties and unpredictable market volatility.

    Questions & Answers

    Who has UOB Private Bank appointed as the Market Head for Greater China?
    Paul Zhou, a veteran banker with over two decades of experience in private banking, wealth management, and sales leadership.

    What is the strategic objective behind this appointment?
    The appointment aims to accelerate UOB Private Bank’s expansion strategy in Greater China, one of Asia’s most competitive wealth management markets.

    What plans does UOB Private Bank have to fortify its Greater China franchise?
    UOB Private Bank plans to recruit several experienced relationship managers and team leaders over May and June to further enhance client engagement and support business growth in the region.

  • SSI Group Sees Profits Plunge as Luxury Spending Goes Out of Style in the Philippines

    SSI Group Sees Profits Plunge as Luxury Spending Goes Out of Style in the Philippines

    In the first quarter of 2021, SSI Group, a leading luxury retailer in the Philippines, witnessed a significant drop in profits. The company reported a decrease of 58.5 per cent in net income to US$2.4 million (PHP$152.9 million), even though revenue increased by 11.4 per cent to $123.8 million. This decline in earnings is attributed to consumers prioritizing essentials over luxury goods.

    Financial Performance and Consumer Behavior

    A more promotional business environment impacted SSI’s profitability, shrinking the merchandise gross margin from 44.6 per cent the previous year to 42.6 per cent. The main reason for this change is the growing price sensitivity among consumers due to inflation and escalating living costs. Operating expenses also increased by 15.8 per cent to $48.3 million, due to inflationary pressures and store network expansion, which led to a decrease in EBITDA by 18.4 per cent to $12.3 million.

    During this same period, consumer demand was primarily focused on the essential and lifestyle categories with a 48.5 per cent sales increase in SSI’s ‘others’ segment, which includes personal care, food, and home products. Footwear, accessories, and luggage also experienced a 32.7 per cent increase in sales. However, the group’s core luxury and bridge segment witnessed a 1.7 per cent drop in sales, indicating decreased spending on premium discretionary items.

    Online Sales and Store Operations

    E-commerce sales reached $9.1 million, making up 7.4 per cent of total revenue, while rental income from its Central Square property saw an 8.1 per cent increase to $387,270.

    SSI Group also made adjustments to its physical stores. The company closed 14 underperforming stores permanently, opened five new locations, and renovated 12 stores during the quarter. At the end of the quarter, SSI Group operated 631 stores nationwide.

    SSI Group’s portfolio includes a broad range of brands, from luxury labels like Hermès, Cartier, and Salvatore Ferragamo to fashion and lifestyle brands such as Zara, Bershka, Stradivarius, Pull&Bear, Gap, Old Navy, Lacoste, and Muji. The retailer also offers beauty brands like Mac, Lush, and Beauty Bar; home retailers like Pottery Barn and West Elm; and dining concepts like Shake Shack, SaladStop!, and Venchi.

    In February, the retailer announced the termination of its franchise agreement with Marks & Spencer, which had been in operation since 1980.

    Questions & Answers

    What contributed to the decline in SSI Group’s profits for the first quarter of 2021?
    Consumers shifting their priorities from luxury goods to essentials, coupled with inflation and increased living costs, resulted in the decline of SSI Group’s profits.

    How has SSI responded to this change in consumer behavior?
    In response to changing consumer behavior, the group has focused on promoting essential and lifestyle categories more. It has also optimized its physical store network by closing underperforming stores and opening new ones.

    What is the future of SSI’s relationship with Marks & Spencer?
    SSI Group has decided to end its franchise agreement with Marks & Spencer, which had been operational since 1980. The future of this relationship is not clear at this point.

  • Starbucks Korea Leader Axed Over Distasteful Tank Day Promo that Ignited National Fury

    Starbucks Korea Leader Axed Over Distasteful Tank Day Promo that Ignited National Fury

    Shinsegae Group, a major food corporation in South Korea, has terminated the employment of Starbucks Korea’s chief after a marketing campaign sparked widespread controversy on the commemoration of historical pro-democracy protests.

    Shinsegae, the South Korean holder of the Starbucks license, announced on Monday that Chairman Chung Yong-jin dismissed Sohn Jeong-hyun, the leader of Starbucks Korea, on the grounds of conducting “unsuitable marketing.”

    Hours before the announcement, Starbucks Korea initiated a ‘Tank Day’ promotional campaign which provoked backlash from South Koreans who interpreted it as an insensitive reference to the violent suppression of protestors by military tanks during the anti-dictatorial movements in the 1980s. The campaign, which offered discounts to customers purchasing tumblers, employed language that evoked a South Korean official’s explanation for the torture-related death of a student protestor in 1987.

    On Monday, South Korea observed the Democracy Movement Day, commemorating the student-initiated Gwangju uprising. Reportedly, hundreds or even thousands of individuals were killed when the public rebelled against the military dictator Chun Doo-hwan on May 18, 1980.

    In response to the public’s outcry, Starbucks Korea issued a formal apology for the insensitive promotional campaign on its website.

    President Lee Jae Myung expressed his “fury” regarding the issue and insisted on an official apology from the company to the families affected by the uprising.

    Starbucks Coffee Company Spokesperson: 

    “We are deeply sorry for an unacceptable marketing incident in Korea that referenced and coincided with May 18, the commemoration of the Gwangju Democratization Movement – a day of profound historical and human significance. 

    “While unintentional, this should never have happened. We recognize the deep pain and offense this has caused, particularly to those who honor the victims, their families, and all who contributed to Korea’s democratization. 

    “Starbucks Korea immediately halted the campaign, and we are taking this matter with the utmost seriousness. Leadership accountability actions have been taken, and a thorough investigation is underway. We are implementing stronger internal controls, review standards, and company-wide training to ensure this does not happen again.  

    “We sincerely apologize to the people of Gwangju, to those impacted by this tragedy, and to our customers and communities.”

    Questions & Answers

    What was the cause of the termination of the head of Starbucks Korea?
    Starbucks Korea’s chief, Sohn Jeong-hyun, was dismissed due to a controversial ‘Tank Day’ promotional campaign that was seen as insensitive towards the historical pro-democracy protests in South Korea.

    How did the public interpret the ‘Tank Day’ promotional campaign by Starbucks Korea?
    The campaign upset South Koreans as it seemingly reminded them of the violent suppression of protestors by military tanks during the anti-dictatorial movements in the 1980s.

    What was the reaction from the South Korean government to the promotional campaign?
    President Lee Jae Myung expressed his anger regarding the issue and demanded an official apology from the company to the families of those who lost their lives in the uprising.

  • Singapore Online Retailers Exposed: Dark Patterns Mislead Shoppers into Rushed Purchases

    Singapore Online Retailers Exposed: Dark Patterns Mislead Shoppers into Rushed Purchases

    In Singapore, three prominent online retailers, namely Boarding Gate, Origin Sleep, and Light In The Box, have been implicated in deceptive practices aimed at manipulating consumers’ purchasing behaviors.

    These retailers were found to be manipulating elements of their websites. They employed tactics often referred to as ‘dark patterns’, which included showcasing sham visitor counts, fraudulent countdown timers, and bogus discount claims. These tactics are used to generate an unnatural sense of urgency and product demand.

    Deceptive Tactics

    In the case of Boarding Gate, the company’s website was found to be displaying random figures that purportedly represented the number of viewers per product. This sly practice gives consumers the impression of high demand and real-time visitor activity, thereby pressuring them into making rapid purchasing decisions.

    Origin Sleep, also, resorted to similar manipulative strategies. The company’s website featured countdown timers suggesting that purchases had to be finalized before the given time ran out, even though these timers held no actual significance. Moreover, Origin Sleep was found to be conducting a supposedly limited-time sales offer. However, this “flash sale” was discovered to have continued for nearly two years under various pseudonyms.

    Light In The Box, on the other hand, displayed ‘Almost sold out’ notifications on items to suggest scarcity. In actuality, these labels were arbitrarily applied to create promotional effects. The company also provided misleading information about savings by comparing discounted prices with higher ‘original’ prices, which were never genuinely offered.

    Alvin Koh, the CEO of the Competition and Consumer Commission of Singapore (CCS), said that “dark patterns are insidious as they are difficult to detect and erode consumer trust in the digital marketplace.” He vowed that the CCS would continue to act firmly to safeguard consumer trust and honest businesses from those who engage in unfair competition.

    The three accused companies have since provided formal promises to the CCS. They have ceased their misleading actions and pledged to refrain from unjust trading practices in the future.

    Previous Violations

    In the previous year, Courts and Prism+, retailers of electronics and home appliances, were found to have contravened trading laws. They either charged consumers for products that were not selected or employed specific website features to create a false sense of urgency to purchase.

    Questions & Answers

    What are ‘dark patterns’?
    Dark patterns refer to manipulative techniques used on websites to influence consumers’ purchasing decisions.

    How have companies employed these ‘dark patterns’?
    Companies have used bogus visitor counts, fraudulent countdown timers, and false discount claims to generate an unnatural sense of urgency and product demand.

    What are the steps taken by the Competition and Consumer Commission of Singapore (CCS) to prevent such practices?
    The CCS has been proactive in detecting and combating such unethical practices. The implicated companies have been made to cease their deceptive tactics and have pledged to refrain from unfair trade practices in the future.

  • Tops Revolutionizes Thai Beauty Market with Standalone Looks Store Launch

    Tops Revolutionizes Thai Beauty Market with Standalone Looks Store Launch

    Tops, a leading retail brand owned by Central Retail, is expanding its influence in Thailand’s thriving beauty sector by introducing an independent Looks store concept.

    The initial independent Looks store will be inaugurated on May 20th at Robinson Lifestyle Srisamarn, underlining a significant shift in strategy for the wellness and beauty brand as it ventures into dedicated specialty retail.

    This expansion is part of a broader, long-term growth plan for the brand. The company has ambitions to increase the presence of Looks to 100 locations across various formats over the next seven years.

    Historically, Looks has operated mostly as beauty sections within Tops supermarkets. However, the brand’s new direction aims to appeal to the emerging ‘new-gen’ market and the progressively expanding masstige segments.

    The independent store concept is set to offer an impressive range of over 5,000 SKUs, encompassing skincare, makeup, and inner wellness products. Approximately 15% of the stock will consist of exclusive items that will only be available in Looks stores.

    In addition to the diverse range of products, the store will also host a ‘Solution Bar.’ This feature will offer customers personalized recommendations and consultations from beauty specialists at Looks.

    Despite the implementation of the standalone model, the brand will continue to uphold its strong omnichannel presence. This includes maintaining the 105 dedicated Looks zones in Tops stores and the 17 Tops Daily branches throughout the country.

    Questions & Answers

    What is the new strategic direction for the Looks brand?
    With the launch of an independent store concept, Looks is expanding from simply being beauty zones within Tops supermarkets to becoming a standalone specialty retail brand.

    What unique features will the standalone Looks store offer to customers?
    The store will offer a wide range of over 5,000 products across skincare, makeup, and inner wellness. It will also provide exclusive products unavailable elsewhere. Additionally, customers will benefit from personalized advice and recommendations at the in-store ‘Solution Bar.’

    Will the brand maintain its presence within Tops supermarkets despite the new direction?
    Yes, despite the launch of the standalone stores, Looks will continue to operate its dedicated sections within Tops supermarkets and Tops Daily branches nationwide.

  • NAORA Launches the World’s First Private Expedition Membership: A New Way of Living at Sea

    NAORA Launches the World’s First Private Expedition Membership: A New Way of Living at Sea

    NAORA, a new membership-based sailing concept founded by a team of four Belgian explorers, today announced the official launch of its private expedition membership — a continuously moving global journey that allows members to join and leave the vessel at their own pace, across 183+ destinations over a five-year route.

    Unlike traditional cruises, charters, or yacht ownership, NAORA introduces an entirely new category of living: a curated, invitation-only ecosystem at sea, built for a new class of modern explorers who value depth, continuity, and belonging over one-off experiences.

    Not a trip. Not a booking. A membership.

    NAORA members don’t book a holiday. They join a world. Aboard the Fountaine Pajot Thira 80 — an 80-foot luxury catamaran — members can step on in the Mediterranean, disembark when life calls, and rejoin months later in the Caribbean, exactly where they left off. No expiry dates. No starting from zero.

    Membership is structured in tiers — Coastal, Offshore, and Navigator — offering between one week and up to 90 days per year aboard the vessel, with a one-time entry fee starting from €3,000 and annual fees ranging from €9,000 to €59,000 depending on access level.

    Built from 25+ years at sea

    NAORA was founded by Sven, a commercially licensed Master Mariner with 25+ years of offshore sailing experience, alongside three co-founders with deep roots in international business, adventure, and community building. The concept grew not from a business plan, but from decades of real expeditions across the Mediterranean, the North Sea, and the Caribbean.

    “I didn’t build NAORA because I saw a market opportunity. I built it because I knew this world existed and no one had made it accessible. — Sven, Founder & Captain”

    A global route designed around seasons, not tourism calendars

    The NAORA route covers 45,000+ nautical miles across 183+ destinations over five years, following trade winds and peak seasons rather than tourist schedules. Each leg is optimised for conditions, culture, and natural beauty — from remote Azorean bays to the outer reefs of the Maldives and the South Pacific.

    Membership intake is strictly limited. Every applicant passes through a personal selection process to ensure genuine alignment with the NAORA community — a circle of founders, investors, artists, athletes, and nomadic professionals who value depth over display.

    For more information or to request a private conversation, visit www.naora.world.