Author: Mei Ling Tan

  • Carrefour launches new pet-store concept

    Carrefour launches new pet-store concept

    French supermarket chain Carrefour has launched a new pet store concept in Paris, in collaboration with Invivo Retail’s pet care brand Noa.

    The new 190sqm shop-in-shop opens at the Saint-Brice-sous-Foret hypermarket to the north of the city, featuring a broad selection of pet care products (including specialist brands) sold by expert vendor-advisers responding to an increasing trend in owner investment in pet health and wellbeing coupled with rising demand for personal advice and support from experts.

    Visitors to the store can elect to have their pet’s wellbeing checked in the “paravet” area as they shop.

    “The Noa concept is in line with Carrefour’s desire to provide new in-store shopping experiences through special offerings and bespoke advice for dogs and cats,” said Carrefour Hypermarkets in France executive director Marie Cheval. “It’s a unique retail initiative.”

    “This project is in line with our plan to transform, accelerate and give impetus to our new Noa pet care brand as part of an original shop-in-shop concept,” said Invivo Retail CEO Guillaume Darrasse, “enhancing the customer experience and more specifically serving animal lovers”.

  • Montblanc launches at Shanghai Plaza 66

    Montblanc launches at Shanghai Plaza 66

    Montblanc has launched a flagship boutique and a pop-up store in Shanghai, China. Located at Shanghai Plaza 66 on Nanjing Road, the store features a wide collection of Montblanc’s luxury goods, including travel bags, backpacks, watches, and accessories.

    The Shanghai Plaza 66 boutique features a modern design with black and gold elements.

    The Shanghai Plaza is also a location where Montblanc chose for its worldwide launch of M-Gram 4810 Collection. The CEO of Montblanc China, Daniel Chang, unveiled some photos of the pop-up store on his LinkedIn feed.

    Located in the main atrium, the pop-up store features a blue navy as the store’s theme color. A giant letter ‘M’ is displayed at the entrance of the store with the brand’s name in white on top. A large digital screen is installed on the side of the store, presenting videos of Montblanc’s products.

    The Montblanc’s pop up resembles a modern museum with a wide range of Montblanc items displayed on the wall.

    To promote the campaign, large banners are hung inside the mall, showing a photo of Montblanc’s global brand ambassador Chen Kun with the brand’s tagline ‘What moves you, makes you’

    The Shanghai Plaza 66 flagship’s facade was also re-designed, featuring the blue navy with ‘M’ pattern. Montblanc China also hosted the Montblanc 2020 Light Show in Hangzhou to promote the brand’s new collection.

  • Opening date revealed for Apple Thailand’s second Bangkok store

    Opening date revealed for Apple Thailand’s second Bangkok store

    Apple Thailand’s second retail store in Bangkok will open at the CentralWorld shopping center this week. A reliable local source says the opening date is scheduled for Friday, July 31. However, Apple’s Thai website has posted a colorful version of the brand’s logo with Thai lettering inside, teasing that the Apple CentralWorld store is “coming soon”.

    The website also features a tagline ‘Intersection of the creative idea and inspiration’, which refers to the Ratchaprasong intersection where Apple’s new space is located.

    Earlier this year, photos of the Apple Thailand’s second store were leaked on Twitter, showing a preview of what the store will look like. Apple Thailand’s second store features a unique design with a whirling cylinder of glass and curved timber radiating in concentric circles. It is located on part of a large courtyard outside the mall.

    The Apple CentralWorld store reflects the brand’s confidence in the Thai market, despite the Covid-19 situation in the country.

    Apple Thailand opened its first store at the IconSiam shopping center in Bangkok in November 2018.

  • Skechers China growth drives optimism for global sales recovery

    Skechers China growth drives optimism for global sales recovery

    Skechers China sales growth has fuelled optimism for the shoe brand after it reported a huge slump in sales for the June quarter due to stores being closed in other regions under Covid-19 lockdowns.

    The company reported group-wide sales of US$729.5 million, a 42 percent year-on-year decrease, and a net loss of $68.1 million during the three months to June 30.

    But sales in China rose 11.5 percent and sales on Skecher’s company-owned online store soared by 428.2 percent as buyers in some markets, unable to shop at physical stores, moved online.

    “Skechers, like most businesses around the world, has never faced a more challenging time than during the pandemic, which caused the closing of nearly every market worldwide,” said CEO Robert Greenberg. “Covid-19 continues to be a serious concern globally, and the health and welfare of our team, partners, and customers remain our number one priority.”

    Skechers stores were closed for varying periods of time in almost every market outside Asia.

    “However, we remain optimistic about the early signs of recovery we witnessed during the quarter, including a return to growth in China, consistent improvement each month in some markets outside of China,” said COO David Weinberg.

    “While every country’s recovery has been unique, we began to see a similar recovery trend, first reflected in China and now extending into other markets globally including Australia, Germany, South Korea, and Taiwan. We believe the positive sales trends in markets that have reopened, as well as the efficiency with which we addressed the pandemic challenges, are strong indicators that when the global health crisis stabilizes, Skechers will remain a global footwear leader.”

    Greenberg said the company was a “resilient organization” driven by a dedicated and flexible team determined to do whatever it takes to not only survive but position itself for a return to profitability.

    “Now, with more than 90 percent of our Skechers stores safely re-opened and some markets in the early stages of recovery, we believe that we will remain a brand consumers and retailers trust to deliver comfort, quality, and style. We are hopeful that global economies will continue to improve, and as they do, we will continue to operate efficiently and judiciously during this pandemic,” he said.

  • ShopBack teams up with Shopee Malaysia to launch Shopee Affiliate Marketing Solutions

    ShopBack teams up with Shopee Malaysia to launch Shopee Affiliate Marketing Solutions

    ShopBack, Asia-Pacific’s top rewards, and discovery platform, together with Shopee, Malaysia’s no.1 e-commerce platform, has jointly launched Shopee Affiliate Marketing Solutions (AMS) today. This initiative is aimed at helping brands accelerate the growth of their e-commerce stores while bringing more value to consumers in the form of product discovery and savings.

    This partnership enables participating brands to list their Shopee Official Stores directly on the ShopBack Malaysia platform, thereby allowing them to determine the cashback amount to reward customers. Previously, users received sitewide cashback when purchasing from Shopee through the ShopBack platform. Now with Shopee AMS, users will earn additional storewide cashback on their purchases from participating brands, on top of receiving the usual sitewide cashback.

    In Malaysia, ShopBack generated around 1.5 million monthly orders for over 500 merchants in Q2 of 2020. Since its launch, ShopBack Malaysia has rewarded its users with over RM60 million in cashback. Starting today, the brands participating in Shopee AMS will be able to leverage ShopBack Malaysia’s extensive reach and promote their Shopee Official Stores to over 3 million users.

    “We are thrilled that Shopee has trusted ShopBack to be one of their key partners in Malaysia. This collaboration will see two industry leaders coming together to work towards the common goal of driving value to merchants and users. ShopBack can help to bridge the gap between online shoppers and their favorite brands on Shopee, while allowing them to earn extra cashback on their purchases. This partnership is also a great way to expand our merchant line-up to give our users more options to discover and earn cashback. We look forward to working closely with Shopee to help more brands grow their digital presence and sales,” said Eddy Han, Country General Manager, ShopBack Malaysia.

    Shopee took a data-led approach in selecting the first 13 brands from various categories to participate in Shopee AMS. The shortlisted brands are Amazfit, Anker, Anlene, Anmum, Aukey, DirectD, Fernleaf, fitbit, Jabra, Realme, Skullcandy, Tefal, and tronsmart, which are popular among local shoppers. ShopBack users will be able to earn up to 7.5% cashback when they purchase from any of these brands.

    “We are delighted to be taking our partnership with ShopBack to the next level. The COVID-19 pandemic has accelerated the rate of digital adoption, and as a result we have seen an increase in the number of new businesses joining Shopee to bring their product offerings online. Through this partnership, brands will be able to leverage ShopBack’s extensive user base in Malaysia to drive traffic to their Official Stores on Shopee and promote their products. This will be especially useful for brands that do not have their own online stores. ShopBack will serve as an additional marketing tool for them to cut through the noise and drive awareness and sales in a targeted way,” said Ian Ho, Regional Managing Director, Shopee.

  • Google Messages gets new features including some from Apple’s Messages app

    Google Messages gets new features including some from Apple’s Messages app

    On Wednesday, Google finally announced a feature we told you was being tested for Google Messages since back in May. Now when Android users receive a chat message, a video, or a photo, they can respond to it in a second. A long press on the message will show a box with animated love, laughter, surprise, sadness, anger, and dislike emoji. The reactions are available on those handsets that have chat features enabled. That is just one change out of a series of five new features now available for the Google Messages app.

    For example, if you have Smart Reply enabled, you can now send an animated sticker instead of using your words. The stickers will show up as you are texting so the perfect one will be ready right away for your use. The suggested stickers are currently available in English only.

    Ever want to personalize a conversation by including a photo that you marked up just for the occasion? Google has a media editor built into Messages. Simply take a photo using the in-app camera and type text or use brushes to paint on the image. You can share these with friends and family so you need to do your best to make them witty.

    Why type a message when you can say it better? Holding down the microphone button inside the compose bar will now allow you to record and send a voice message instead of having to type out a text.  Now let’s say that you’re engaging in an exchange of texts with someone and you want the conversation to continue as a video. Tapping the video call button at the top right of the app will activate Google Duo and allow you to see in real-time the person you have been chatting with.

    Make sure that you have the Google Messages app installed if you want to use all of these new features. Some carriers have their own messaging app, so check to see whether your phone has Google Messages installed. It can be downloaded on your Android phone. To make it your default messaging app, install it on your device, and go to Settings > Apps & notifications > Advanced > Default apps. Make sure that Google Messages is listed as the default SMS app on your phone.

  • Samsung Money arrives in the US, here are all the perks

    Samsung Money arrives in the US, here are all the perks

    Samsung has just introduced Money by SoFi in the United States, as part of the Samsung Pay mobile payment system. Samsung Money offers both physical and virtual perks for those who order the plastic chip card that enables them to use the service.

    Launched in partnership with the fintech startup SoFi, Samsung Money supplements the online aspect of Samsung Pay by adding several perks that you would otherwise get. First off, in order to get the Mastercard debit card accompanying Samsung Money, one must first sign-up and access the service via the dedicated website.

    After opening and funding an account, customers will be eligible for a chance to win $1,000 in Samsung Rewards points toward a Samsung Galaxy S20 5G, QLED 4K TV, or any other product made by the South Korean company.

    Also, Samsung revealed that all Money users in the US will soon get access to an exclusive discount on various products such as Galaxy smartphones, tablets, wearables, TVs, laptops, washers, refrigerators, and more. This special discount can be combined with any other offer from Samsung. Apart from that, you can see below all the other perks that come with being a Samsung Money user:

    • Instant Activation: As soon as you fund your new Samsung Money by SoFi account, your digital debit card will be provisioned in your Samsung Pay wallet, with your physical card arriving shortly by mail.
    • No Account Fees: Samsung Money charges zero account fees, overdraft fees, or transfer fees.
    • Added Savings and Benefits: Samsung Money rewards users for saving, earning up to 6x higher interest rate relative to the national average of transactional accounts. Also, Samsung Money users will earn Samsung Rewards points for every purchase they make within Samsung Pay.
    • Money Management: With Samsung Money, you can use the Samsung Pay app to check your balance, review past statements and search transactions, as well as pause or restart spending, freeze or unfreeze your card, change your pin and assign your trusted contact
    • Security: Since Samsung Money by SoFi isn’t a credit card, you can only spend the cash you have on hand. If an unauthorized transaction occurs, you’ll receive an alert and assume zero liability. Not to mention that the physical debit card will not display the card number, expiration date, or CVC.

    Samsung Money is available to Samsung Pay users in the United States starting today. To access the service, you’ll need to tap on the Money tab in the Samsung Pay app on your phone.

  • Off-White opens doors in Bangkok’s EmQuartier

    Off-White opens doors in Bangkok’s EmQuartier

    Italian luxury fashion label Off-White has opened a new monobrand store in Bangkok’s EmQuartier.

    Located on M Floor, the Off-White EmQuartier store occupies a 174sqm space, offering a selection of Off-White’s menswear and womenswear collections.

    The store facade features gray walls with the Off-White’s logo in yellow. The store’s interior is dressed in curved wood, creating a soft and elegant design.

    Off-White’s products are displayed under the wooden wall, which according to the company works as “racking systems and modules for product display”, a feature specially created for this location.

    Several grey granite tables with hole detailing stand in the centre of the store, reflecting the Off-White’s fresh, new logo concept. Velvet benches and carpets add a touch of sophistication to the design.

  • Gentle Monster in Hangzhou portrays an old woman restoring her memory

    Gentle Monster in Hangzhou portrays an old woman restoring her memory

    In China, Gentle Monster has unveiled its new Hangzhou flagship concept called ‘Memory’ – yet another amazing avant-garde installation-meets-retail space.

    The South Korean eyewear label explains the story behind the ‘Memory’ concept is the ideal of future technology that can restore lost memories.

    When entering the store, visitors will see a sculpture of an elderly woman sitting on the bench and thinking about her past. The brand described her as “an elderly woman with a vague memory rekindles with her friend the donkey from her childhood through the help of the memory restoration device”.

    Located near the woman is a display area resembling a barn, where Gentle Monster’s eyewear collections can be found.

    The flagship store houses a futuristic machine with two donkeys inside, visualizing how technology restores the woman’s childhood memories.

    “The art installations with surreal and dream-like beauty portray the woman’s time and memory,” Gentle Monster said in a statement. “This space stimulates one to think of the true meaning of memory and the perpetuity of remembrance.”

    Earlier this week, the luxury eyewear brand opened a new pop-up space above its Shanghai flagship store in collaboration with Chinese artist Kris Wu, featuring architecture design inspired by a parking lot layout.

  • HBO Max already has over 4 million subscribers in the US

    HBO Max already has over 4 million subscribers in the US

    HBO Max launched in the United States at the end of May. Today, almost two months later, WarnerMedia parent company AT&T has announced that the streaming service already has over 4 million subscribers.

    Speaking on an earnings call earlier today, AT&T CEO John Stankey revealed to analysts and investors that HBO and HBO Max reached a combined total of 36.3 million subscribers by the end of June.

    Therefore, HBO Max reached its 4.1 million subscriber count in little over a month. The numbers do pale in comparison to the incredible 10 million subscriber count Disney+ achieved in only 24 hours, but the HBO Max feat is impressive nonetheless.

    Roughly 3 million were retail customers while the remaining 1.1 million came from activations through AT&T platforms such as bundle plans. The latter is surprisingly low considering the millions of customers that are eligible for the service.

    WarnerMedia already had 30 million cable customers and HBO Now subscribers that could be moved over to HBO Max at launch. But Stankey revealed the company has had trouble getting people subscribed to cable services over to the service.

    Improving that situation is now an area of focus, the CEO said. The company is also having discussions with Roku and Amazon about getting the streaming service onto their respective Roku TV and Fire TV platforms, which are the two most popular in the US.

    The negotiations aren’t going as smoothly as they could, though. Amazon, in particular, has reportedly taken an “approach of treating HBO Max and its customers differently” than competing services and their respective customers.

    WarnerMedia insists that HBO Max should be launched as an independent app on both Roku and Amazon platforms, but these company want the streaming service integrated into their Channels section like HBO and HBO Now.

    Whatever the outcome, it seems customers will enjoy the service. The amount of time spent inside the HBO Max app is up an impressive 70% compared to HBO Now thanks to the expanded content library.

  • Giant Phoenix Palassio mall opens in India

    Giant Phoenix Palassio mall opens in India

    Indian developer Phoenix Mills has launched a 1 million sqft mall in Lucknow, called Phoenix Palassio.

    “Phoenix Palassio is the first mall to become operational of the five that we are developing as a part of our ongoing expansion of over 5 million sqft across Lucknow, Pune, Bengaluru, Indore, and Ahmedabad,” said The Phoenix Mills non-executive chairman Atul Ruia. “This expansion will see us double our mall portfolio by 2024.

    The new mall opens as India is gradually emerging from its coronavirus lockdown, meaning many visitors to the property may be entering a mall for the first time in months. With the pandemic in mind, Palassio has launched with minimal contact services, social distancing markers, UV bag screening, sanitized shopping trolleys, multiple convenient hand sanitizer locations and contactless payment points throughout the stores and parking areas.

    “We are confident that as the nation unlocks, rigorous compliance with government guidelines and global best practices in retail will set the tone for the sector’s revival,” said Ruia.

    The mall opened fully leased, with well-known international and local brands taking space, including some who making their debut in Lucknow.

    Despite the high-profile design and launch of the mall, the Phoenix Palassio website states opening hours will be restricted from 9 am to 11 pm during weekdays – closed on weekends.

  • T-Mobile isn’t the only U.S. carrier with a nationwide 5G network

    T-Mobile isn’t the only U.S. carrier with a nationwide 5G network

    Move over T-Mobile, you’re no longer the only nationwide 5G network in town. AT&T announced Thursday that it has added 5G in 40 more markets; as a result, the country’s second-largest wireless provider now covers 205 million Americans with its 5G signal. Helping AT&T speed up the process so quickly was the launch last month of dynamic spectrum sharing (DSS) in parts of Florida and Texas. DSS responds in real-time to demand on AT&T’s network for either 4G LTE or 5G spectrum. Thus the use of the word “Dynamic” in DSS.

    With DSS, the same channel can be employed for 4G and 5G users at the same time. The technology is “traffic-aware” so 4G LTE and 5G resources are allocated based on the makeup of the traffic. Using its 850MHz low-band spectrum, AT&T’s coast-to-coast 5G can be found in 395 markets. T-Mobile’s nationwide 5G uses the carrier’s 600MHz low-band spectrum and can be accessed by 225 million people, 20 million more than AT&T. Besides offering 5G over its low-band spectrum, in limited parts of 35 markets, AT&T’s 5G+ service employs its faster mmWave spectrum.

    On August 7th, AT&T will offer its 5G service to customers of its least expensive unlimited plan at no additional cost. The Unlimited Starter postpaid plan costs $140 for 4 lines ($35 per line/per month). Customers on more expensive unlimited plans already had 5G service. The wireless provider’s prepaid customers will also have access to 5G via the Unlimited Plus plan, which costs $75 per month or $50 with autopay. That service also begins on August 7th.

    Chris Sambar, Executive Vice President of Technology Operations said, “Our strategy of deploying 5G in both sub-6 (5G) and mmWave (5G+) spectrum bands will provide the best mix of speeds, latency and coverage that are needed to enable revolutionary new capabilities to fuel 5G experiences for consumers and businesses. Our competitors are still working to provide that same mix, which for them could take months or even years. What we offer is available to consumers and businesses today, and we’re not slowing down.”

    5G phones that AT&T sells include the Samsung Galaxy Note10+ 5G, the Galaxy S20 series, the Galaxy A71 5G, and the LG V60 ThinQ 5G. The LG Velvet 5G is now available and orders for the Galaxy Z Flip 5G will start shipping on August 7. Customers of AT&T’s Cricket Wireless prepaid brand will be able to activate 5G service on a Samsung Galaxy S20+ 5G starting on August 21st.

    While all three major carriers plan on using low-band, mid-band, and high-band spectrum to build-out their 5G networks, right now T-Mobile is the only one using mid-band airwaves for 5G thanks to the 2.5GHz spectrum it took control of after closing on the Sprint merger. Keep in mind that the merger was always about obtaining those assets from Sprint. Verizon is focusing on its mmWave spectrum which is why it is taking so long for it to complete. You see, the 600MHz and 850MHz airwaves used by T-Mobile and AT&T respectively, travel farther and penetrate structures better than mmWave spectrum. The latter, though, delivers faster data speeds and can handle larger amounts of traffic than low-band spectrum.

    While mid-band spectrum is rare in the states, all three carriers will take part in an auction of Priority Access Licenses (PALs) for 3.5GHz spectrum that is shared with the Navy in the Citizens Broadband Radio Service (CBRS). However, purchasing a PAL will allow a carrier to have first crack at using the spectrum.

    AT&T also announced today that it spent $1 billion to buy new spectrum that will be used for its 5G network. At the same time, the company said that it lost 151,000 postpaid subscribers during the second quarter. But that figure includes 338,000 subscribers that AT&T counts as a lost subscriber because they didn’t pay their bills. But AT&T continued to deliver service to these accounts during the quarter because of the Keep America Connected Pledge that the wireless firms agreed to in March. Under the pledge, customers who could not pay their bill were not given the boot, late charges were waived, and non-customers had access to a carrier’s mobile hotspot. The Keep America Connected Pledge expired on June 30th, the last day of the third quarter.

  • Gold prices hit new peak

    Gold prices hit new peak

    Vietnam’s gold prices continued their ascent Thursday to reach a new peak as global rates rose, driven by the latest escalation in U.S.-China tensions.

    State-owned Saigon Jewelry Company sold its popular SJC gold at VND54.2 million ($2,341) per tael of 37.5 grams (1.2 ounces), up 1.3 percent from Wednesday. The country’s largest jewelry company, DOJI, sold at VND53.7 million ($2,319), up 1.6 percent.

    Global rates went up by 0.3 percent to $1,873.97 on Thursday, the highest in nearly nine years, after the U.S. gave China 72 hours to close its consulate in Houston amid accusations of spying. China has vowed to retaliate.

    The fear of missing out “is driving a flood of speculative money into gold, piling on top of January-June’s heavy physical demand,” Bloomberg quoted Adrian Ash, director of research at BullionVault, as saying.

  • NBA and Titan launch merchandising partnership in the Philippines

    NBA and Titan launch merchandising partnership in the Philippines

    The US National Basketball Association (NBA) has signed a multiyear merchandising partnership with Titanomachy, Philippines’ basketball specialty store.

    Under the partnership, NBA will relaunch its official e-commerce store in the Philippines, which is operated by Titan, next month.

    The online store will offer a wide selection of merchandise from all NBA’s 30 teams, including jerseys, shirts, footwear, headwear, outerwear, accessories and equipment.

    “We look forward to providing passionate Filipino fans with unprecedented access to authentic NBA products through the relaunch of the league’s online store,” said Lesley Rulloda, NBA Asia Associate VP of global merchandising.

    The NBA online store will also feature exclusive collections and products, including the NBA Philippines Tees Collection.

    “Our newly forged partnership with the NBA will enable us to cater to a wider range of Filipino basketball fans and equip them with new ways to express their love for their favorite teams, players and league,” said Mike Ignacio, MD of Titanomachy.

    The NBA Philippines is the league’s 25th branded international e-commerce store.

  • Volcom to expand stores in China with local partner

    Volcom to expand stores in China with local partner

    California-born board-sports brand Volcom has teamed with China Ting Group to expand its retail network in Mainland China.

    Under a deal signed with Volcom’s parent Authentic Brands Group China Ting Group will be a “pivotal partner” supporting the brand in key markets.

    China Ting Group said it will launch 12 Volcom stores in China by the end of this year.

    “We are bringing Volcom’s board-sports lifestyle to China,” said Jarrod Weber, group president lifestyle, chief brand officer at ABG. “As a brand that is authentically rooted in this culture, Volcom has significant appeal to young consumers around the globe.”

    Volcom opened two new stores last month in the Mixc Mall in Hangzhou and in the Sanya Summer mall in Hainan.

    “We look forward to building a successful, long-term partnership with Authentic Brands Group”, said Ray Ting, vice president, at The China Ting Group. “As America’s first boarding company, Volcom is known throughout the world for innovation and integrity and we’re excited to bring it into the mainstream here in China.”

    Volcom has already built a loyal customer base in China over nearly a decade through channels such as Tmall.com. The brand is now focusing on expanding its presence in the Asia-Pacific market.

    Volcom’s regional e-commerce store will be re-launched next year.

    Founded as a clothing company rooted in skateboarding, surfing and snowboarding, Volcom was acquired by Authentic Brands Group from Kering last year.