Category: E-Tailing

Retail News Asia is committed to providing both local and global retailers with the latest E-Commerce & Etail news throughout the Asian market. This on a daily base.

  • Hongkongers at home with mobile shopping

    Hongkongers at home with mobile shopping

    Mobile shopping in Hong Kong and has now become a vital part of local consumers’ online purchasing habits, with more than two in every five of them having made purchases via their mobile device in the last three months, according to the latest Mastercard Online Shopping Survey.

    The survey was carried out across fourteen markets in Asia Pacific — Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore,   South Korea, Taiwan, Thailand and Vietnam. A total of 8,738 consumers were polled online in November 2016.

    Results show that well over three quarters (80%) regarded security of payment facility as a key consideration when shopping online.

    The survey revealed that 44% percent of local consumers made a purchase through their mobile phones in the three months preceding the survey, up from 43% in 2015 and 38% in 2014, when the survey was first launched. An additional 14% did not make any purchases but intend to do so in the first half of 2017.

    Convenience (55%) continues to be the key driver for mobile shopping, followed by the growing prevalence of apps (42%) that make it easier to shop and the ability to shop on the go (26%).

    Regarding their mobile shopping habits, half of local consumers said they had downloaded a shopping app on a mobile device in the last six months. Clothing/accessories (34%) remain the key category purchased through mobile phones, followed by cinema tickets (26%).

    Purchase of airline tickets shot up to 21% in 2016, compared to 10% in 2015, while transactions on hotel accommodations (21%) and personal care/beauty-care products (120%) remained relatively stable.

    In terms of tools, group buying (29%) is increasingly used in Hong Kong, followed by digital wallets (17%) and financial investment apps/ in-social network marketplace apps (15% each).

    The majority of consumers in Hong Kong (88%) made at least one purchase online in the three months preceding the survey, representing a 4% increase from 84% in 2015. Four in five local consumers revealed plans to shop online in the first half of 2017.

  • Google Play Indonesia Games Contest announces winners

    Google Play Indonesia Games Contest announces winners

    Google on April 26 announces the winners of the Google Play Indonesia Games Contest in Jakarta. Hundreds of entries from local Indonesian developers were submitted to this competition which celebrates the spirit and great potential of local game developers.

    The 15 finalists were invited to showcase their submissions at this offline gaming expo for industry experts, Google executives and gaming enthusiasts from across Indonesia, giving them a chance to get their games noticed by the right audience.

    Before announcing the winners, the audience heard from the panel of expert judges about just how important this type of event is when it comes to nurturing developers. The audience then participated in interactive live voting to choose the winners.

    The top three winners are Warung Chain: Go Food Express followed by Tahu Bulat and Vimala: Defense Warlords.

    All three winners were given an Android TV set with 4K resolution.

    Warung Chain: Go Food Express will also be featured in an Android Developer Story video produced by Google Play and promoted on Android Developer / Play Developer channels.

    The goal of the first Indonesia Games Contest was to help nurture the local gaming ecosystem. Google Play believes that with the right support, Indonesia’s talented game developers have the potential to build even more successful businesses and enter the top ranks of game developers globally.

    Google Play Indonesia head of Business Development David Yin says, “We believe that more Indonesian developers have the talent and the drive to break into the global market and make it to the top ranks.

    “I see first-hand how much promising talent there is in Indonesia and we are committed to helping developers of all sizes get discovered and reaching gaming enthusiasts locally and globally.”

    Google Play provides developers with access to more than one billion users worldwide. The Google Play Games Contest is an initiative by Google to help Indonesian developers develop, grow, and earn in the global market.

  • Online shoppers use mobile phones more than computers

    Online shoppers use mobile phones more than computers

    Nearly 54 percent of online shoppers visited trading websites on mobile phones, higher than those accessing by desktop.

    The data was created from a survey of more than 27,000 client websites of Bizweb, an online commercial solutions platform.

    The results showed that 53.8 per cent of online shoppers visited trading websites on mobile phones, higher than those accessing by desktop (41.3 per cent), with the rest using tablets.

    For mobile phones, iPhone was the most popular device, accounting for more than 30 per cent.

    Mobile phones have become popular tools for shopping, meaning businesses and shop owners risk losing more than half of potential customers if the do not ultilise this channel, heard the meeting.

    In order to avert the situation, businesses need strategies to maximise sale opportunities on mobile channels, said Tran Trong Tuyen, CEO of DKT Technology JSC.

    Pham Thong, marketing director of Lazada Viet Nam, said that revenue from orders on mobile phones accounted for 70 per cent of Lazada’s orders.

    Thong said that there has been a shift of consumer habits. “The majority of young people are accessing the Internet by mobile phones”.

    Therefore, the development of e-commerce on mobile phones was indispensable, opening up opportunities for enterprises, said Thong.

    However, the Lazada representative also pointed out challenges that businesses might encounter such as services, tools and even the knowledge of the salesman about trading on mobiles.

    “Therefore, to succeed when selling on phones, businesses need to invest and have appropriate strategies for development,” he advised.

  • Lazada loyalty program link to other ecommerces

    Lazada loyalty program link to other ecommerces

    A Lazada loyalty program for Singapore shoppers looks set to be expanded to other Asian markets.

    Alibaba-owned Lazada has teamed up with Netflix and Uber Technologies – the first time the companies have jointly created an online rewards program, according to Lazada CEO Maximilian Bittner.

    The program is aimed at consumers who primarily go online for shopping, entertainment, transportation and food delivery.

    Alibaba acquired a controlling stake in Singapore-based Lazada for US$1 billion last year. The “LiveUp” program links their online services, from Netflix and UberEats to grocer RedMart and Taobao marketplace.

    Consumers pay S$28 (US$20) a year for such benefits as six months of Netflix streaming, discounts on Uber rides and free delivery on Lazada or Taobao purchases. A mobile app will be rolled out in the second half of the year.

    “Singapore is the market on the cutting edge of validating what we think consumers might want, so we will focus on Singapore first,” says Bittner, who expects to add more partners.

    E-commerce in Singapore, which accounted for 0.9 per cent of total retail there in 2003, has grown from 2.4 per cent in 2013 to 4.8 per cent last year, according to Euromonitor data.

    Bittner and RedMart co-founder Vikram Rupani hatched the loyalty program over breakfast on Christmas Eve before approaching Netflix and Uber. “Their decision to do it was very fast because they have the same goal,” says Bittner.

    Uber, which entered Singapore four years ago, will offer members benefits including free rides and promotions. “This is just the beginning,” says Uber Singapore GM Warren Tseng.

  • Honestbee sweetens Thai operations budget

    Honestbee sweetens Thai operations budget

    Honestbee, a Singapore-based online grocery and concierge service provider, is boosting its presence in Thailand to capitalise on lucrative online shopping opportunities.

    “We are spending millions of US dollars in Thailand this year on increasing our local staff, upgrading our IT infrastructure, and adding marketing activities,” said Bounthay Khammanyvong, country manager of HonestBee Thailand.

    He said Thailand is the seventh market in Asia-Pacific for Honestbee since it began operations in 2015, following Singapore, Hong Kong, Japan, Taiwan, Indonesia, and Malaysia. The company is expanding into the Philippines soon, said Mr Bounthay.

    Just three months after it started operations in Bangkok this January, transactions at its Thai website ranked third among the seven countries where it has a presence.

    Honestbee provides online grocery concierge and delivery service through partnerships with leading supermarkets who have no online retail channel.

    Customers choose their products online and place their orders either via its local website — www.honestbee.co.th — or its mobile application through Google Play or the Apple Store. The company’s concierge shoppers then hand-pick their groceries for them.

    Honestbee earns a commission from its merchant partners. The company charges customers a flat rate of 30 baht with no minimum purchase requirements.

    The company has over 10,000 users in Thailand.

    Mr Bounthay said Honestbee’s service does not compete with offline retail stores, instead complementing their offerings to accommodate the shift towards online shopping.

    He said the company is focusing on improving the speed of its delivery service to reach customers’ homes in an hour.

    Its target customers are millennials, housewives, and multi-generational family households with high purchasing power.

  • Malaysians spending up online, says iPay88

    Malaysians spending up online, says iPay88

    Despite a sluggish economy, Malaysians are buying online more than ever, according to payment service provider iPay88.

    A subsidiary of Japanese company NTT Data, iPay88 claims to cover 70 per cent of Malaysia’s e-commerce market. It recorded 38.2 million online transactions via its payment gateway systems last year, a leap of 161 per cent from 14.6 million in 2015.

    Executive director Lim Kok Hing says e-commerce and online purchases soared by 210 per cent last year, mainly because of convenience and the ability to find better deals online.

    Transactional data from iPay88 shows that the volume of marketplace shopping for the first quarter of this year grew by 293 per cent, with purchases mainly being online games, ticketing, and fashion and apparel.

    While the type of goods being bought online have not changed, people are spending more online. Main purchases include apparel and footwear (RM25.3 million, or US$5.7 million), accessories and jewellery (RM5.1 million), and electronics and sports equipment (RM3.3 million).

    An interesting trend noted by iPay88 is that online shopping spikes during week days, with the two daily peak times being 11am to 3pm, and 7pm to 11pm. The most popular days for shopping are Wednesdays, Thursdays and Fridays.

    Set up in 2006 and headquartered in Kuala Lumpur, iPay88 has also established a presence in Indonesia, Singapore, Thailand, the Philippines and Vietnam.

  • Startup community lends a hand to women entrepreneurs in Vietnam

    Startup community lends a hand to women entrepreneurs in Vietnam

    Woomentum will launch its first event in Ho Chi Minh City to connect women-founded startups and investors.

    Woomentum, a Singapore-based startup community and crowdfunding platform, will launch its first event in Vietnam this month to support female entrepreneurs and their startups, by connecting them with investors and consultants.

    “CrowdFundHer Live!” will take place from 6:30 p.m. to 10:30 p.m. on April 25 at Dreamplex 2, 195 Dien Bien Phu Street in Ho Chi Minh City’s Binh Thanh District.

    The fourth CrowFundHer Live! event held in Singapore in June last year. Photo courtesy of Woomentum

    The fourth “CrowFundHer Live!” event held in Singapore in June last year.

    Six women-founded startups chosen for the event operate in different sectors including education, Internet of things, lifestyle, hi-tech agriculture and fintech. This is a chance for them to showcase their work and vision to investors, seek funding and see how experts respond to their products.

    Each of them will have eight minutes to present their projects and convince investors to back them. Woomentum will also facilitate discussions between the startups and interested investors.

    Guests include Adrian Tan, director of Vietnam Innovative Startup Accelerator (VIISA), Ngo Thuy Ngoc Tu, co-founder of YOLA Language Center, Nguyen Ngoc Dung, Vice President of the Vietnam E-commerce Association (VECOM), Violet Lim, CEO of Lunch Actually, and Michael Blakey, managing partner of Cocoon Capital, a renowned investor in UK.

    Woomentum had organized four “CrowdFundHer Live” events in Singapore with support from Bloomberg, Google, the Hub Singapore and other organizations.

    Thanks to such events, which drew 600 attendants, 23 tech startups have received S$200,000 ($143,200).

    For the upcoming event in Vietnam, Woomentum will work with the Vietnam E-commerce Association, Startup Vietnam Foundation, Mat Bao Corporation, Baker McKenzie, Citylinks, VnExpress, among others.

    Startups with Mouna Aouri (sitting), CEO of Woomentum. Photo courtesy of Woomentum

    Startups with Mouna Aouri (sitting), CEO of Woomentum.

    Founder Mouna Aouri said Woomentum will make its official debut in Vietnam this summer, offering opportunities for startups with female founders to approach new knowledge, access capital and receive valuable feedback to create better products. The April event will also allow members of the startup community to share their ideas.

    She said Woomentum wants to work as a bridge to link Vietnamese startups with investors, entrepreneurs and consultants in Southeast Asia and more importantly, to connect male and female entrepreneurs.

    Women are the emerging power of the economy in Asia, she said, adding that once they get access to technology and a good environment, female entrepreneurs will become an undeniable force.

      Program  
      6:30 p.m.

    7:00 p.m.

    7:30 p.m.

    9:30 p.m.

    9:30-10:30 p.m.

     Opening

     Exchange of startups, investors and Vietnamese entrepreneurs

     Fundraising

     Presentation of startups and results

     Entertainment

    Click here for tickets.

  • Web retailers join hands for membership programme

    Web retailers join hands for membership programme

    In anticipation of the launch of Amazon here, online shopping site Lazada and online supermarket RedMart teamed up with other online services here to launch a membership programme yesterday.

    And retail experts said such moves could work in favour of e-commerce sites.

    The programme, called LiveUp, offers users benefits such as rebates and discounts for Netflix, Uber, UberEats and Taobao Collection.

    Currently, new users will get a 60-day trial. Subsequently, membership costs $28.80 a year for a limited time. Its usual annual membership fee is $49.90.

    Among the benefits are a six- month Netflix subscription, 10 per cent rebate on Lazada, and $10 off every 10th ride on Uber for up to 12 times a year. More partners are expected to come on board.

    The announcement comes after tech news site TechCrunch reported last month that Amazon’s launch here has been delayed to “later this year”, instead of the first quarter as earlier planned.

    60 days of trial period for new users

    $28.80 annual membership fee for a limited time

    $49.90 regular annual membership fee

    While Amazon has yet to make a formal announcement on its plans in Singapore, it is expected to set up a warehouse here for faster shipping and easier returns.

    Yesterday, Lazada Singapore chief executive officer Alexis Lanternier told The Straits Times he believes the LiveUp membership programme will put up a strong competition against the incoming e-commerce giant, which is likely to also offer its Prime membership here.

    In the United States, it costs US$99 a year and offers perks such as free two-day or same-day shipping, streaming of movies, TV shows and music, and unlimited cloud storage for photos.

    Mr Lanternier said: “We have a head start at Lazada as we’ve been here for a longer time… But the membership programme is something that Amazon is strong in, and we didn’t have.”

    “It’s something we wanted to do because it makes sense for our customers, but we also want to give Amazon no chance, so we are bringing something to the table.”

    Mr Lanternier previously headed Amazon France’s video games and software division.

    In 2015, e-commerce was worth US$1 billion (S$1.4 billion and made up 2.1 per cent of retail sales in Singapore, and could increase to US$5.4 billion and 6.7 per cent by 2025, according to a report released by Temasek and Google last year.

    Retail experts told ST that the pre-emptive move to stave off Amazon’s move into Singapore could work.

    Senior lecturer of marketing Geoffrey Da Silva, from Singapore Management University, said: “It’s a lock-in strategy to build a loyal base of customers, and whoever is the first to do it will be the winner.”

    Singapore Polytechnic senior retail lecturer Sarah Lim said the fact that established tech companies here have banded together gives them a good chance of fending off the competition.

    She added: “I wouldn’t be surprised if other retailers are also looking to retain or recapture their market because by the time Amazon arrives, it would be too late to react.”

  • Vietnam’s biggest taxi firms blame Uber, Grab for losing business

    Vietnam’s biggest taxi firms blame Uber, Grab for losing business

    The traditional taxi companies describe the competition as ‘harsh’ and ‘unfair’. Vietnam’s major taxi company Mai Linh has reported the worst business in five years while another big player Vinasun projected a 50-percent drop in profit this year, and the two blamed competition with ride-hailing apps.

    Despite arriving late in Vietnam’s taxi market, Uber and Grab have been winning significant footholds for their fare transparency, quality of service and fashionable technology.

    The unlisted Ho Chi Minh City-based Mai Linh said its transport business lost nearly VND84 billion ($3.7 million) last year, after making a profit of VND325 million in 2015.

    The company’s net profit last year, plunged nearly 70 percent in the same period to VND43 billion, the firm’s financial report showed.

    Ho Huy, chairman of the company’s management board, said Uber and Grab were key reasons to have made 2016 a difficult year for Mai Linh and other traditional taxi firms.

    He said the market has seen “harsh competition”, with unfair taxation. Uber, for example, was paying a 3-percent value added tax, while taxi firms said they have to pay a 10-percent VAT and 20 percent corporate income tax. Uber now keeps 20 percent revenue of a ride and sends 80 percent to the driver.

    Huy also blamed Uber and Grab for worsening traffic in Ho Chi Minh City by adding 25,000 cars to the streets in recent years.

    Vinasun, also based in Ho Chi Minh City, said competition with ride-hailing apps has made it lower the profit target for 2017, the third cut in a row.

    Vinasun’s gross profit is now projected at VND205 billion, down 48 percent from 2016, based on the company’s plan to be submitted to the shareholder meeting scheduled late this month.

    But the blaming has received little support from the public, as many people said they were unhappy with poor and unreliable services provided by taxi firms, such as drivers refusing to serve short distance or failing to show up regardless of clients’ booking.

  • AirAsia buys 50% stake in travel planning startup Touristly for $2.6M

    AirAsia buys 50% stake in travel planning startup Touristly for $2.6M

    AirAsia, the budget airline for Southeast Asia that’s headquartered in Malaysia, isn’t commonly associated with startup investments, but today the company announced that it has bought a 50 percent share in trip planning service Touristly in a deal worth MYR 11.5 million, or $2.6 million.

    The deal will see AirAsia CEO Tony Fernandes join the startup’s board. Fernandes isn’t a stranger to Touristly since Tune Labs, an incubator program he is involved with, was one investor in its Series A round last May.

    Touristly, which is also a Malaysia-based company, is taking the investment — a convertible loan — for “working capital and development,” the company said. AirAsia said it plans to let Touristly tap into its customer base of 60 million travelers through promotions on its website, in-flight magazine, in-flight advertising spots — yep, AirAsia has ads inside its cabins — and social media presence.

    The startup was founded in 2015 and it is aimed at helping travelers plan and customize their holidays. It allows you to pick (and book) activities in cities across Asia Pacific, with a particular focus on China, India and Southeast Asia.

    That mix, AirAsia hopes, will enable the airline to increase its revenue from ancillary services, which cover any costs beyond the price paid to book a flight. Already, low-cost carriers like AirAsia have unbundled flight prices to make them cheaper and more competitive, but they also bring in significant revenue through sales of additional items like preferential seats, in-flight meals and other services that are covered in the cost of traditional airfares but are broken out into separate options under low-cost carriers. A close alliance with Touristly could help AirAsia expand into an entirely new field of ancillary revenue related to trip activities and services that occur between a traveler’s outbound and inbound flights.

    Touristly isn’t the only young company that wants to simplify holiday activity bookings. Back in March, Klook, a pan-Asia travel activities platform with a particular focus on China, closed a $30 million Series B round led by Sequoia China. In total, Klook has raised $36.5 million from investors and it has helped with five million bookings from users to date. Its focus is broader than Touristly, and co-founder and COO Eric Gnock Fah told TechCrunch it plans to expand into verticals like restaurants, wellness, shopping and look to expand its reach beyond Asia Pacific in the near future, too.

  • China’s new cross-border e-commerce rules explained

    China’s new cross-border e-commerce rules explained

    The Chinese government has issued updated guidance on rules for cross-border e-commerce in the world’s second-largest economy, giving stakeholders much-needed clarity on potential changes in policy that have hung over the sector for the past year.

    China’s Ministry of Commerce said in a statement on March 17 that overseas goods purchased online and distributed through bonded warehouses would continue to receive some preferential treatment, avoiding quarantine and quality checks that could have brought the import of many popular foreign products to a halt.

    “We believe this policy move injects confidence into China’s [cross-border e-commerce] industry as it demonstrates the authorities’ determination to provide regulatory clarity and spur growth for the industry,” Fung Global Retail & Technology MD Deborah Weinswig said in an email.

    Dennis Zhang, CEO of Los Angeles-based e-commerce service provider Voyage One, agreed, saying, “It gives everybody, including our clients, peace of mind to let them know that this is something the Chinese government continues to support.”

    Pilot program refined

    Last April, Beijing announced changes to a pilot program meant to bolster Chinese consumers’ ability to buy online directly from overseas merchants via cross-border e-commerce. At the centre of the program are bonded warehouses, where international brands shipped merchandise for sale to Chinese consumers without being subject to normal import duties or rules for quarantine and quality checks on goods such as food, cosmetics and health supplements. The proposed changes would have increased the tariffs paid on that merchandise and removed the preferential regulatory treatment. This caused significant upset among international brands because some of the most popular foreign goods purchased online – the food, health supplements and cosmetics – are also the most tightly regulated by Chinese authorities.

    According to reports, cross-border e-commerce orders plummeted as much as 60 per cent in major trading hubs such as Shenzhen, Zhengzhou, Ningbo and Hangzhou a week after the announcement. A month later, apparently in response to industry concerns, regulators said they would suspend the rollout of the new quarantine and quality check restrictions until the end of this year while leaving in place the higher import tax. In its March 17 announcement, regulators extended that suspension indefinitely, saying that all goods shipped through bonded warehouses would be considered “personal items” and therefore exempt from the stricter regulations.

    The government said it might issue further guidance on cross-border e-commerce before the current rules are formalised on January 1, but the announcement at least gives stakeholders a longer runway with which to prepare for any potential changes.

    “Everything is pretty much business as usual for the rest of this year,” said Ron Wardle, the Shanghai-based China CEO of Export Now, a company that helps retailers sell online in China.

    For Alibaba, by far China’s largest e-commerce player, the news means that the online purchase of overseas goods will continue unabated, with marketing research firm eMarketer predicting the sector will reach $157.7 billion by 2020 from about $86 billion last year.

    Pumping water into pools to raise fish

    Cheng Ouyang, a director at Alibaba’s Cross-Border E-Commerce Research Center, called the announcement a “positive signal” for the sector. Using a popular Chinese idiom to describe the new announcement, Ouyang said the government was “pumping water into pools to raise fish,” which means that Beijing is allowing space for cross-border e-commerce to grow. At the same time, the government will continue to fine-tune its regulations for the sector, while stakeholders are able to take advantage of a burgeoning sales channel for foreign goods.

    Part of the ministry’s announcement also included the addition of five more pilot zones, or testing areas for bonded warehouses, in Dalian, Hefei, Chengdu, Qingdao and Suzhou, bringing the total number to 15. Wardle said the additional zones would allow for faster delivery and reduced shipping costs, “which is great for consumers”.

    Alibaba’s logistics affiliate Cainiao Network said it welcomed the news. “We already have a strong network and will work closely with our partners in the newly announced pilot zones to continuously provide seamless cross-border logistics service and better serve both merchants and consumers,” said James Zhao, director of import logistics at Cainiao.

    While the government’s statement has lent stability to the sector for the moment, Fung Global’s Weinswig said there was still no guarantee about what updates to the policy may look like if they are indeed issued later this year.

    “There are still some unanswered questions,” she said. “Will there be some imports that do not fall within personal items? Is registration for imports required which would slow down [cross-border e-commerce] imports?”

    Wardle, meanwhile, expects that any updates to policy will be a hybrid of those already in place along with recommendations from major players in cross-border e-commerce, such as Alibaba’s cross-border shopping site Tmall Global. Any such model “would benefit both consumers and brands,” he said.

    Whatever the changes, Wardle said he doubts that regulators will backtrack on the progress that has been made in China’s cross-border e-commerce sector. Stakeholders have already made significant investments in infrastructure and resources, while consumers have come to expect access to foreign goods they can’t otherwise get.

    “The floodgates are already open,” he said. “That’s going to be hard to pull everything back.”

  • UberEats Korea launch imminent

    UberEats Korea launch imminent

    App-based ride service provider Uber Technologies says it is planning to launch its on-demand restaurant delivery service UberEats in South Korea.

    UberEats Korea will partner with restaurants, with ordering conducted on the company’s web site or with a smartphone app.

    “The company is preparing the local launch of UberEats,” said a spokesman for Uber Korea, the local unit of Uber, on the condition of anonymity. “But at the moment, we have not decided on the exact launch date.”

    Industry sources expect the UberEats Korea delivery service to be introduced within the year.

    UberEats Korea is expected to join other local delivery apps such as Yogiyo, FoodFly and Baedal Minjok. Baedal Minjok is the market leader with more than 50 per cent market share, followed by Yogiyo and Baedaltong, which are both owned by Germany-based Delivery Hero.

    Ordering food by phone is commonplace in South Korea. However, delivery apps have become increasingly popular and now take up nearly 15 per cent of the total food delivery market which is estimated at around 12 trillion won (US$10.5 billion) annually.

    UberEats was launched as a delivery pilot in Los Angeles in 2014. Since then, it has expanded to 58 cities. The service also exists in other major Asian cities including Bangkok, Tokyo and Taipei.

  • Japanese retailers to accept bitcoin payments

    Japanese retailers to accept bitcoin payments

    Two Japanese retail groups are about to start accepting bitcoin payments, a move that is likely to promote wider use of the virtual currency by domestic consumers.

    Electronics chain Bic Camera has teamed up with Tokyo-based BitFlyer, which runs the largest Japanese bitcoin exchange, for a trial run of the payment system at Bic Camera’s flagship shop in Tokyo’s Yurakucho district, and at Bicqlo Bic Camera, the hybrid outlet with Uniqlo in Shinjuku.

    Customers can pay up to ¥100,000 (US$900) using the cryptocurrency, as well as earn reward points at the same rate as for cash payments. Bic Camera may roll out the payment system to other locations depending on its support.

    Meanwhile, Recruit Lifestyle, the retail support arm of human resources conglomerate Recruit Holdings, is partnering with another Tokyo bitcoin exchange company, Coincheck. The virtual currency will become a payment option at shops with the AirRegi POS app developed by Recruit Lifestyle.

    By using tablets or other devices provided by the store, or their own smartphone, customers can deduct the amount on the bill from the designated bitcoin account. Coincheck will convert the bitcoins into yen and transfer the funds to the store.

    AirRegi is used at 260,000 eateries and other retail locations throughout Japan. Businesses can choose to install the bitcoin payment system alone.

    The app is also compatible with Alipay, the payment platform developed by Alibaba Group and used by many Chinese tourists visiting Japan.

    Only about 4500 stores in Japan accept bitcoin payments. Rakuten’s Edy and Suica are leading electronic payment methods in Japan. The addition of AirRegi and Bic Camera outlets will multiply the number of bitcoin-compatible stores to around 260,000, nearing the 380,000 outlets that accept Suica and the 470,000 locations where Edy can be used.

    More than 20 million people worldwide use bitcoin, with the monthly trading volume reaching ¥12 trillion. But more than 80 per cent of users are in North America and Europe. Bitcoin has mainly been traded for investment purposes because its value fluctuates, but it is also increasingly used by overseas travellers as it saves them the need to exchange currencies.

    Japan has just started classifying virtual currency as a payment method, and cryptocurrency exchanges must register with the government. From July, purchases of virtual currency will be exempt from consumption tax.

  • Macau police bust WeChat gambling racket

    Macau police bust WeChat gambling racket

    Macau’s Judiciary Police (PJ) arrested seven mainlanders for their alleged involvement in an illegal WeChat gambling operation on April 12, a PJ spokesperson said during a special press conference last week.

    According to the spokesperson, the seven male suspects, aged between 28 and 40, from Zhejiang province solicited gamblers to place bets at local casinos’ VIP tables via WeChat.

    One of the suspects claimed to be a bricklayer while the remainder claimed to be unemployed.

    The spokesperson said the gang had been streaming live gambling from local VIP rooms via the app, adding the police estimated that the racket attracted at least HK$10 million in bets and made a profit of about HK$1.2 million.

    According to the spokesperson, the gang mainly solicited customers from Zhejiang province who paid the gang via bank transfers or Alipay. The spokesperson said police believed that the gang had been “in business” for at least a month.

    The spokesperson said the gang operated out of a suspected illegal inn in Nam Van. The Judiciary Police discovered the illegal gambling activity while investigating the illegal inn.

    The spokesperson said the suspects were facing possible arraignments on illegal gambling charges.

    Several gang members were still at large, the spokesperson said on Thursday.

  • WeChat Pay launches new service in Hong Kong

    WeChat Pay launches new service in Hong Kong

    WeChat Pay, one of the Chinese mainland biggest mobile payment platforms, has boosted its cross-border business by launching a new service in Hong Kong.

    In a move that is expected to promote businesses of local merchants, it opened a channel for membership card applications when customers pay through WeChat.

    After paying for their goods through the platform, they will receive information from local merchants’ WeChat official accounts automatically on becoming a member.

    The virtual membership card will enable customers to be given details on vendors’ latest activities, while at the same time help local merchants gain new followers and promote their businesses.

    Hong Kong, which is a major destination for Chinese mainland outbound tourists, is a key market for WeChat Pay to develop its cross-border business, said Grace Yin, director of WeChat Pay international operations.

    “We will further increase our investment in the cross-border payment business in Hong Kong to help local merchants better serve mainland tourists,” Yin said.

    WeChat Pay’s move comes at a time when Hong Kong’s retail industry is still struggling to recover from a “chilling winter” caused by the decline in the number of mainland visitors.

    Mainland arrivals dropped 6.7 percent year-on-year in 2016, according to the Hong Kong Tourism Board. The situation saw a slight improvement this year, rising 1.1 percent from January to February compared with a year earlier.

    “Linkage of WeChat payment and the merchants membership system will enable us to provide a better shopping experience to consumers, thereby enhancing our brand reputation. Moreover, with data on WeChat Pay users, we will be able to understand our consumers better,” said Wang Yifan, social media specialist with British cosmetics brand Lush, which has a number of stores in Hong Kong.