Category: Food

Retail News Asia is committed to providing both local and global retailers with the latest Food and Food & Beverage news throughout the Asian market. This on a daily base.

  • Vietnam urges China to import more agriculture produce

    Vietnam urges China to import more agriculture produce

    China should import more Vietnamese products, especially agriculture produce, so as to balance bilateral trade, PM Nguyen Xuan Phuc said Sunday. “As Vietnam is seeing a great trade deficit with China, you [Chinese businesses] should import more products from Vietnam, starting with agricultural products, to balance bilateral trade,” the prime minister said at a meeting with Chinese businesses in Shanghai before the November 5-10 China International Import Expo (CIIE).

    “This is in line with the policy of China’s top leaders, who have repeatedly told us that they are keen to move towards a trade balance between China and Vietnam,” he noted.

    China is currently the largest market for agricultural products in Vietnam with the export turnover of agriculture, forestry and fishery products this year estimated at over $35 billion, up nearly 9 percent over the same period last year, Phuc said.

    However, most Vietnamese produce are mostly consumed in China’s southern Yunnan Province and the Guangxi region bordering Vietnam, not in the rest of the country, he said.

    As the second largest agricultural produce exporter in ASEAN with over 20 agriculture products that have an annual export value of over $1 billion worth, Vietnam offers many products favored by Chinese consumers, the PM said.

    Many Vietnamese agriculture produce are among the world’s best, like rice, pepper, cashew, pangasius fish and shrimp, he noted, adding that its fruits, like dragonfruit, mango, longan and watermelon, have passed import standards set by Australia, the EU, Japan, South Korea and the U.S.

    These products have great potential to boost bilateral trade cooperation, the PM stressed.

    Representatives of Chinese corporations at the meeting said they value the investment potential in Vietnam and are interested in bringing Vietnamese agriculture produce to China and and the world.

    Pu Jian, executive director of the CITIC International Asset Management company, said that he could bring Vietnamese products more deeply into the Chinese market as his company specializes in importing rice, fruits and other produce.

    His corporation also owns 60 percent of McDonald shares with over 3,500 stores in China, and this could be a potential channel to consume Vietnamese produce, he added.

    Johnson Choi, executive director of China’s conglomerate Sunwah Group and general director of Sunwah Vietnam, said that his company would like to distribute Vietnamese coffee in the Chinese market and invest in Vietnam’s “green” agriculture.

    In a meeting with Chinese President Xi Jinping the same day on the sidelines of the CIIE, China’s major event seeking more import opportunities, PM Phuc stressed that Vietnam always attaches great importance to the development of friendly, stable and healthy relations with China.

    China should adopt policies and practical measures to reduce the current large trade deficit with Vietnam, he added.

    Xi said that his country doesn’t want to pursue a trade surplus with Vietnam, and will increase imports from Vietnam towards more balanced and sustainable bilateral trade.

    Vietnam-China trade reached $93.69 billion last year, up 30.2 percent from 2016. Vietnam earned $35.46 billion from exports to China, up 61.5 percent, while spending $58.22 billion on imports from the country, up 16.4 percent.

    In the first nine months this year, bilateral trade between the two countries reached $76.06 billion, up 18.7 percent over the same period last year.

    China continues to be Vietnam’s largest trading partner and the one with which it has the largest trade deficit. It is also Vietnam’s second largest export market after the U.S, according to Vietnam Customs.

  • Shake Shack lands in Singapore

    Shake Shack lands in Singapore

    American fast-food restaurant Shake Shack is landing in Singapore. The New York burger chain is opening up a location in Singapore’s awaited Jewel Changi Airport mall. In partnership with SPC Group, the South Korea-based restaurant distributor, Shake Shack said the firm took its time to discover the ideal location for the Madison Square Park-founded chain.

    “For years we’ve been looking for the right opportunity to enter the Singaporean market given its regional importance, and we’re thrilled to have found the right strategic partner and an ideal launch location,” said Michael Kark, Shake Shack’s vice-president of global licensing

    “Our flagship site will be in the stunning Jewel Changi Airport, home to more than 2,000 trees, harkening back to Shake Shack’s birthplace in NYC’s Madison Square Park.”

    To facilitate the market entry, Shake Shack said it also plans to work with local purveyors and producers to create unique offerings for the Singapore community. Shake Shack is no stranger to Asia.

    The company first entered the region in 2015 in Tokyo’s Gaien Park, before opening 10 outlets in Japan and seven in South Korea.

    In 2017, the firm opened a Hong Kong flagship.

    Shake Shack, in conjunction with SPC Group, intends to open a second location in Hong Kong planned for Pacific Place closer to 2019, as well as stores in Shanghai and Manila next year.

    Jewel, a new joint venture between Changi Airport Group and CapitaLand, houses over 280 shops across seven storeys from Basement 2 to Level 5.

    As well as Shake Shack, the retail space will also see the arrival of American fast food chain A&W, which left the Singaporean market a decade ago. The commercial development is slated to open March 2019.

  • New era for single malt whisky with Ailsa Bay’s launch in Australia

    New era for single malt whisky with Ailsa Bay’s launch in Australia

    Independent family-owned distiller, William Grant & Sons has announced the launch of Ailsa Bay in Australia. The single malt is the first whisky in the world to index ‘sweetness’. Following its successful launch in the United Kingdom and Nordics in 2016, Ailsa Bay will now be landing in Australia to serve and content all the Australian whisky enthusiasts.

    Ailsa Bay is created based on an industry-first “sweetness” index which enables the scientific measurement of sweetness.

    This complements a precise calculation of ‘peatiness’ to create a balance between smokiness and sweetness – all driven by advanced technology.

    This method was developed by Malt Master Brian Kinsman at William Grant & Sons.

    Alongside its liquid, Ailsa Bay’s packaging features dynamic artwork which takes its inspiration from the creativity of science, reflecting the boundary-pushing technology at its Girvan distillery.

    Ailsa Bay is available in Australia through Vintage Cellars, select First Choice stores only and Liquorland select stores in December.

  • Indonesia’s Legendary Tea Producer Declared Bankrupt

    Indonesia’s Legendary Tea Producer Declared Bankrupt

    When Indonesians enjoy a cup of hot black tea,  they are often reminded of one particular brand that seems to have been around forever: Sariwangi. The brand, established by Johan Alexander Supit in 1962 and introduced by the Sariwangi Agricultural Estate Agency in 1973, has been a household favorite for decades.

    The company based in Gunung Putri, a subdistrict of Bogor, West Java, started as tea trader, but soon diversified its business to become a tea producer. Its products were initially in sold in loose-leaf style under a different brand before the introduction of teabags, which changed the way Indonesians drink their tea.

    During the 1980s, the company also started exporting its products to other countries in the region and even as far afield as Eastern Europe, Australia and the Middle East.

    In 1989, the local unit of multinational consumer goods giant Unilever saw a business opportunity and acquired the brand, changing the styling of the name to SariWangi, and introducing several variants, including jasmine tea, green tea and circular teabags.

    The company was still expanding and selling up to 8 million tons of tea per year before it faced an unexpected downturn in 2015. This resulted in Sariwangi and its affiliate, Maskapai Perkebunan Indorub Sumber Wadung (Indorub), reportedly accumulating more than Rp 1 trillion ($66 million) in debt, owed to several lenders.

    In the same year, Bank ICBC Indonesia, HSBC Indonesia, Bank Panin Indonesia, Bank Rabobank Internasional and Commonwealth Bank took legal action against Sariwangi to recover the outstanding debt.

    This prompted Sariwangi to file a petition for a debt postponement in September 2015. In March the next year, the company filed for bankruptcy in the Central Jakarta District Court, but the court did not reach a verdict at the time.

    In August 2016, Bank ICBC Indonesia filed another lawsuit against Sariwangi and Indorub, claiming that the company and its affiliate did not have any intention to repay the Rp 322.7 billion they owed the lender.

    On Oct. 16, the court declared Sariwangi insolvent.

    Unilever Indonesia corporate secretary Sancoyo Antarikso said on Thursday last week that the consumer goods company was in no way affiliated with either Sariwangi or Indorub.

    Unilever said it once partnered with the original company to supply it with tea, but that the partnership had ended long ago.

  • Pepsi India betting big on digitisation for growth; to connect 10 million retailers

    Pepsi India betting big on digitisation for growth; to connect 10 million retailers

    Food and beverages major PepsiCo India is betting on digitisation as a big growth opportunity and is looking at using technology in both backward and forward integration. According to a report: The maker of Lay’s, Kurkure and many a cola brand, including Pepsi, said it is working on a project to digitally connect about 10 million retailers along with about 600 million consumers, with the supplier.

    Ahmed El Sheikh, President and Chief Executive Officer, PepsiCo India, said that the company has just finalised a project which is digitising the total supply chain within PepsiCo India, end-to-end.

    “We are working on another project to digitise our connection with farmers. We are talking about thousands of farmers where we want to be connected with the crops in the field, getting certain parameters measured and taking corrective action against it through digital solutions.

    “We are using digital in backward integration of supply chain network,” he said.

    Sheikh said the company is making technology as the cornerstone and building the business around it.

    “We are looking at how technology is going to reshape India and I think this is one of the key enablers to unleash the potential of our business in the country,” he said.

    The company, which reported profit in 2017-18, after a gap of seven years, is bullish on the prospects in the country and is rolling out the first river shipment of its snack portfolio from Kolkata to Varanasi.

    “We are going to start the first river shipment this month, from Kolkata to Varanasi. This is based on GST, which we are leveraging. We are starting a pilot with the Government.

    “It is the first containerised movement on inland waterway on river Ganga,” he said.

    Sheikh, PepsiCo India’s first expat president, further said the company, which has been in the country since 1989, isseeing healthy growth coming out of India, which is well balanced between food and beverage, while the nutrition segment comprising Quaker Oats and Tropicana, is growing faster albeit on a lower base.

    “We need to be positive growth driver for PepsiCo, but that growth needs to be sustainable and responsible,” he said.

    He added that the water and juice segment outgrows the soft drink segment in India, and the company is counting on being glocal to succeed in the food segment.

  • Profits down at Vietnam’s largest brewer

    Profits down at Vietnam’s largest brewer

    Beer maker Sabeco has reported after tax profits of $149 million in Jan-Sept 2018, down 6 percent year-on-year. The company’s total revenue in the first nine months of the year was VND25.5 trillion ($1.1 billion), 70 percent of its annual target.

    According to the company’s third quarter financial report Sabeco, formally known as Saigon Beer Alcohol Beverage Corp, beer continued to dominate its revenue structure, netting over 85 percent of total income. The remaining revenue came from packaging, other beverages and spirits.

    Sabeco recently unveiled a restructuring plan to improve profit margins by 3-4 percentage points over the next few years.

    The company plans to adjust its business operations in five key segments: manufacturing, distribution, marketing, supply chain and storage. This plan involves the leading beer maker in Vietnam considering acquiring minority stakes in beer factories and distribution units.

    The company’s management board has also announced that one of its top priorities is to develop a better distribution system in major cities, especially in HCM City. Through this, Sabeco hopes to regain market share in urban areas currently dominated by Heineken.

    According to the Ho Chi Minh City Securities Corporation, Sabeco occupies approximately 42.8 percent of the domestic beer market. Due to increasing competition from multinational companies, this figure is down slightly from 43.6 percent in the previous year. As a result, consumption growth of Sabeco’s beer was less than the industry average, totalling 1.85 billion litres.

    The corporation estimates that by the end of 2019, Sabeco’s beer market share will increase slightly to 43 percent thanks to its marketing efforts and the launch of new products. Consumption of Sabeco-made beer is also expected to increase to 1.95 billion liters.

    Thai Beverage PCL (ThaiBev) is currently the dominant shareholder in Sabeco, which sells popular beer brands kike Saigon Beer and 333.

  • Dunkin’ to be seen as coffee place in future

    Dunkin’ to be seen as coffee place in future

    Global fast-food chain Dunkin’ plans to reposition itself as a coffee chain – but it will still sell fresh donuts. Just a month after Dunkin’ Donuts unveiled rebranding, including dropping ‘Donuts’ from its name, the company has announced a strategy to put quality coffee at the core of its menu

    Dunkin’ has previously revealed a US$100 million budget to revive its market position in its core US home market. Now it says half of that investment will be spent on espresso machines and other restaurant equipment enabling it to accelerate its beverage-led strategy. The company says Dunkin’ franchisees are also making a substantial investment in the initiative, which is focused on growing its market share of the hot and iced espresso category.

    “Espresso is one of the fastest-growing coffee categories, particularly among younger consumers, and with our coffee credentials we believe we have a tremendous opportunity to improve our awareness and credibility among espresso drinkers,” said Tony Weisman, chief marketing officer at Dunkin’ US.

    The company is promising “an entirely new espresso experience for customers” in its US restaurants by the coming holiday season, featuring new state-of-the-art espresso equipment, a new espresso recipe, extensive restaurant training and new espresso cups.  Dunkin’ will serve “handcrafted hot and iced espresso beverages” – including lattes and cappuccinos – “featuring a rich, smooth, balanced taste that meets the profile preferred by espresso customers, and in particular younger espresso drinkers,” the company said in a statement.

    Dunkin’ will support the launch with a comprehensive marketing campaign. New espresso cups are bright orange and feature an exclamation point, a symbol the company says positions the espresso beverages as bold, new and exciting.

    “Relaunching espresso in our restaurants nationwide has been a tremendous undertaking, from installation of the new espresso machines, to the creation of the new, bolder taste profile, to the extensive employee training,” said Dunkin’ US COO Scott Murphy. “This is a transformative initiative, and it would never have happened without the total alignment and support of our franchisees.”

    All espresso beverages served at Dunkin’ US restaurants will continue to be made with 100-per-cent espresso beans sourced from Rainforest Alliance-certified farms.

  • Heytea Singapore now opens in Ion Orchard

    Heytea Singapore now opens in Ion Orchard

    Chinese tea franchise Heytea is launching its first overseas store in Singapore. The six-year-old chain is one of China’s most popular in its category, with each outlet selling 2000-3000 cups per day. It claims to be the franchise responsible for inventing cheese tea, serving drinks with New Zealand cheese.

    The Heytea Singapore store will feature a uniform minimalist white interior design with wooden accents, with some outlets featuring themed retail spaces.

    The new Singapore location is launching at Ion Orchard.

  • Nestle Malaysia earnings up 15.7% in Q3, declares 70 sen dividend

    Nestle Malaysia earnings up 15.7% in Q3, declares 70 sen dividend

    Nestle (Malaysia) Bhd’s net profit for the third quarter ended September 30, 2018 rose 15.7% to RM137.69 million from RM119.01 million a year ago, underpinned by higher sales on the back of strong marketing and promotional activities.

    Revenue for the quarter under review increased 8.3% to RM1.43 billion from RM1.32 billion in the same quarter last year, driven by stronger domestic and export sales as well as the zero-rating of the Goods and Services Tax (GST), which boosted consumer spending.

    Nestle has proposed to declare an interim dividend of 70 sen per share for the quarter under review.

    For the cumulative period of nine months, the group’s net profit grew 4.7% to RM535.06 million from RM511.14 million, while revenue expanded 4.8% to RM4.17 billion from RM3.98 billion.

    “Against the backdrop of a more encouraging year for the Malaysian economy, we remain committed to our long-term strategy to ‘Fuel the Growth’ via our innovative drive and enhancing our strong brand portfolio,” Nestle said on its prospects.

    “We are confident that our investments, including the new Nestlé distribution centre, will enable us to maintain our solid growth momentum. In line with this commitment, the group has recently announced the RM100 million investment in Milo manufacturing making the Chembong factory the largest Milo manufacturing centre of excellence in the world. The company strives to improve efficiencies across our supply chain and reinvest savings to achieve sustainable and profitable growth,” it added.

    Nestle’s shares dipped RM1.50 or 1% to close at RM143.50 on 111,600 shares traded.

  • Mokutan celebrates grand opening at Empire Prestige in Tsim Sha Tsui

    Mokutan celebrates grand opening at Empire Prestige in Tsim Sha Tsui

    MOKUTAN, Hong Kong’s latest sleek and contemporary Japanese Izakaya, celebrates grand opening in the vibrant heart of Tsim Sha Tsui at Empire Prestige. An exclusive, hole-in-the-wall gem designed for epicureans in the know, MOKUTAN offers a repertoire of high-quality, seasonal specialties, highlighting three affordable Omakase menus from HK$288.

    MOKUTAN boasts a design that is reminiscent of Japan’s zen character. An expansive white wall marks the entrance to the restaurant, projecting a sense of simplicity that contrasts the eclectic bustle signature to Tsim Sha Tsui. Inside, down-to-earth materials such as packed earth, wood, and paper are used to give the space a minimalist feel, paying homage to an era of Japanese history.

    An intimate space which seats 26 people, the L-shape open kitchen offers the perfect opportunity for diners to see the culinary team in action.

    MOKUTAN’s three Omakase menus include a 9-course option featuring Chef’s choice of appetizer, meat and vegetable skewers, simmered dish, and soup (HK$288); or a 13-course menu showcasing more lavish dishes at HK$428. Those who crave for a complete MOKUTAN Izakaya experience may enjoy a sumptuous 18-course menu at HK$688, sampling an appetizer, 6 meat skewers, 6 vegetable skewers, a simmered dish, soup, grilled dish, seasonal seafood and rice.

    Crafted to highlight the authentic flavors of Japanese Izakaya, MOKUTAN’s a la carte menu showcases a robust choice of Japanese classics. Chicken yakitori, the quintessential staple, features Satsuma chicken fresh from Kagoshima. It is presented in a multitude of ways; demonstrating the different flavors from a whole bird.  Highlights include the bird’s neck, kidney, skin, heart, and tail, all of which are perfectly grilled under the expert hands of the culinary team.

    Meat lovers can also enjoy classic skewers such as Minced Chicken (HK$48), Angus Beef Short Rib (HK$66), and a selection of seafood highlighting MOKUTAN Threadfin (HK$168), Water Eel (HK$68) and Yellowtail Joint (HK$138), while vegetarians have a vast menu of seasonal vegetable skewers to choose from. Japanese favorites such as Onigiri (Japanese Rice Balls, HK$38-HK$48), Ochazuke (Rice in Green Tea Soup, HK$48), Onsen Tamago with Black Truffles (HK$68), Grilled Dried Cod Fish (HK$198), and Cheese Mochi (HK$28) serve as delectable side dishes.

    Offering business executives the ideal Japanese lunch option is MOKUTAN’s special bento menu, featuring signature dishes such as the “MOKUTAN Threadfin” (HK$128) a light tasting but firm white fish and “MOKUTAN Chicken” (HK$98), a perfectly grilled chicken yakitori drenched in house special sauce that brings the right amount of fuel to power through the afternoon slump.  Those who desire something heartier may opt for the succulent “Pork Belly” (HK$98), the melt-in-your-mouth Angus Beef Short Rib (HK$128), or the tender and distinctively taste “Lamb Chop” (HK$118).  All lunch sets are served with daily special appetizer, soup, salad, and rice.

    Complementing the yakitori experience, diners may choose to pair their meals with premium sake such as Daina, Born and Dassai; while luscious plum wine from Dewatsuru Kimoto Junmai make a perfect aperitif.

    “The simplicity in which yakitori is presented masks the technique and skill that goes into the dish,” shares Benson Ling, co-owner of MOKUTAN and brainchild of trendy sushi roll concept – Chottomaki.  “At MOKUTAN, we are delighted to bring a genuine Yakitori experience in a relaxing and intimate setting.”

    View the gallery of the newly opened restaurant below (7 images) :

  • Telenor Pakistan and foodpanda bring exclusive discounts for customers

    Telenor Pakistan and foodpanda bring exclusive discounts for customers

    Country’s top telecom digital services provider, Telenor Pakistan, and the country’s leading food delivery service, foodpanda, have announced collaboration in three key areas namely marketing, operations, and cash management with an aim to offer exclusive discounts to their mutual customers in Karachi, Hyderabad, and other cities in the southern region.

    A Memorandum of Understanding (MoU) was signed between Telenor Pakistan and foodpanda in Hyderabad at the latter’s corporate launch event in the city. As part of the agreement, Telenor subscribers in Karachi, Hyderabad, and Quetta who are first-time foodpanda users will be offered exclusive discount vouchers for their food delivery orders.

    Telenor Pakistan will also distribute discount vouchers at its franchises and retail outlets in these locations with the sale of every new Telenor 4G SIM, Wingle & MiFi device, as well as SIM upgrade to 3G/4G.  In order to bring the benefit of the partnership, an awareness campaign will be launched with foodpanda advertising to Telenor customers on its own channels including website, mobile app and blog and Telenor reaching out to its subscriber base through SMS broadcast.

    “We remain the primary digital lifestyle partner of millions of Pakistanis and want to facilitate them in the most innovative of ways,” said Umair Mohsin, VP Circle South, Telenor Pakistan, during the MOU signing ceremony. “By forging such associations as the one with foodpanda, we aim to bring ease and excitement to everyday lives of our customers and help them take maximum advantage of their smartphones and super-fast Telenor data network.”

    “We are pleased to have partnered with Telenor Pakistan for promotion of foodpanda services,” said Noman Sikander Mirza, Country Manager, foodpanda. “At foodpanda Pakistan, we continually aim to serve our customers better and expand our food delivery network. We hope that Telenor Pakistan customers will find the exclusive discount offers exciting and enjoy using our food delivery services.”

    Presently, over 1,000 foodpanda riders and restaurants are connected with Telenor Pakistan network with the two partners aiming to connect an additional 5,000 riders and restaurants in the next few months. Moreover, the partnership envisions utilization of TelenorPakistan’s transformative digital financial services assets such as Easypaisa and QR Code technology for collection of cash from riders and customers in the future.

  • Rising dollar, market glut cut Vietnam’s shrimp export value

    Rising dollar, market glut cut Vietnam’s shrimp export value

    Vietnam’s shrimp export value plunged almost 15 percent year-on-year in September, hit by the rising dollar and other factors. The Vietnam Association of Seafood Exporters and Producers (VASEP) said shrimp export value dropped by 14.8 percent year-on-year in September.

    Total shrimp export value for the first nine months of the year went down four percent year-on-year to $2.6 billion, the association added.

    The slip in export value began in the second quarter, because of several factors including excessive shrimp supply across the globe and overseas markets taking safeguard action to protect domestic enterprises, the association said.

    Global shrimp supply is expected to rise some 5.5 percent from 2017 to 2018, Undercurrent News, a global seafood news publication, quoted James Anderson, a University of Florida seafood economist, as saying.

    The situation has been worsened by the rising dollar, causing importers to buy less.

    The DXY index of the U.S. dollar versus six developed market currencies is up 4.82 percent this year, now topping the rise of the dollar against emerging market currencies.

    This saw the shrimp export value to the U.S. decrease continuously from April to July this year. In the first nine months of the year, it fell three percent year-on-year to $472.4 million.

    A similar trend can be seen in shrimp exports to the E.U., despite an impressive increase in value in the first six months of the year, the association said.

    VASEP expressed hope that if world prices improve in the coming months, Vietnam’s shrimp export output will increase in the fourth quarter and boost total value for the year to $3.85 billion, last year’s figure.

    However last year’s shrimp export value marked a year-on-year increase of 22 percent.

    Vietnam is world’s third-largest shrimp supplier, according to the agriculture ministry.

  • Japan’s % Coffee to open in China

    Japan’s % Coffee to open in China

    Japanese cafe chain % Coffee is preparing to launch new locations in China and Hong Kong. The business is planning to open its fourth Hong Kong store at Monster Mansion in the middle of next month, its 27th location worldwide. Meanwhile, the franchise’s head roaster Takahiro Uemisha is stationed in Shenzhen preparing for the opening of three locations in the city, scheduled to open within the coming months.

    Shanghai will see two % Coffee stores emerging in Xintiandi and Fangsuo Bookstore. Both locations are being designed by the brand’s new architect Alexis Dornier.

    The Kyoto-headquartered coffee chain is preparing to open its first store in Singapore as well as plotting expansion into Indonesia, Malaysia and India.

    With its slogan “See the world through coffee”, % Coffee has built a strong following via social media. As well as its Asian foray, the company has outlets in Germany and several Middle East markets, with plans for France, Morocco and Canada.

    The Japanese cafe chain was founded in 2014 by Japan-born Kenneth Shoji who grew a love for the beverage while studying in California.

  • Uber Eats India, CCD partner for virtual restaurant network

    Uber Eats India, CCD partner for virtual restaurant network

    Food delivery app Uber Eats in partnership with Cafe Coffee Day (CCD) on Friday launched a network of virtual restaurants that will offer more choices of ‘delivery-only’ restaurant brands. The first restaurant brand under this partnership is scheduled to launch in mid-November on Uber Eats app, the company said in a statement.

    “We are thrilled to partner with CCD – the pioneers of cafe culture in India,” said Jason Droege, Vice President of UberEverything, Uber Technologies.

    “Using experience and lessons learnt in the virtual restaurant space from our global operations, we hope to provide our Indian restaurant partners greater growth opportunities,” Droege added.

    Uber Eats is currently present in 37 cities in India while CCD has a network of 1,742 cafes across 246 cities in India.

  • Starbucks Coffee Korea boosts cashless store ranks

    Starbucks Coffee Korea boosts cashless store ranks

    Starbucks Coffee Korea is adding 300 more ‘cashless shops’ in addition to the 103 stores currently in operation, starting on Monday. Cashless stores require customers use a means of payment other than cash. The company noted that adding 300 more cashless stores would amount to one-third of the 1200 Starbucks shops in South Korea.

    “Instead of cash, customers will be asked to use credit cards, Starbucks cards, mobile transactions and other means of payment,” a company representative added.

    Over the past three months, Starbucks reduced the ratio of cash transactions at its stores from 3.4 per cent to 0.2 per cent on average. The average number of cash transactions per store dropped from 19 to 1.1 per day.

    “Cashless stores can better focus on customer satisfaction since employees don’t have to spend time going to the bank to balance cash,” Starbucks Coffee Korea said.