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Category: Food

Retail News Asia is committed to providing both local and global retailers with the latest Food and Food & Beverage news throughout the Asian market. This on a daily base.

  • Celonis And Peech Unveil Innovative Solution To Curb Perishable Goods Loss In Retail Industry

    Celonis And Peech Unveil Innovative Solution To Curb Perishable Goods Loss In Retail Industry

    A new inventory management solution developed by Celonis and Peech has been launched to help retailers and consumer packaged goods companies reduce waste and revenue loss from perishable goods.

    The product, called the Celonis Inventory Lifecycle Optimisation app, is designed to enhance how businesses manage perishable items, including fresh produce and baked goods, by improving the effectiveness of price markdowns before products reach the end of their shelf life.

    Price adjustments for perishable goods are a key part of inventory management and have a direct impact on reducing unnecessary food waste. However, existing inventory management systems often lack mechanisms to track whether established markdown procedures are being correctly followed. This gap can lead to missed markdown opportunities, resulting in product disposal that diminishes stock and affects revenue.

    New inventory solution from Celonis and Peech enables retailers to reduce perishable goods losses

    Retailers and consumer packaged goods companies will be able to reduce product waste and lost revenue with the launch of a new solution co-developed by Process Mining leader Celonis and tech company Peech.

    The Celonis Inventory Lifestyle Optimisation app optimises the process of managing perishable inventory.

    Adjusting, or marking down, the price of products with a limited shelf life, such as fresh produce and baked goods, is a critical aspect of inventory management. It’s also critical for reducing food waste.

    Traditional inventory management systems can identify perishable products that are at risk of expiring, but they lack the ability to track adherence to standard markdown processes. Missed markdown opportunities can result in needless product disposal, which leads to inventory loss (or shrinkage) and negatively affects revenue.

    Dean Tarpley, Industry Principal for Retail & CPG at Celonis, said retail and CPG’s incredibly tight margins leave no room for operational inefficiencies.

    “The Inventory Lifecycle Optimisation app enables organisations to identify process improvement opportunities, take action to increase markdown adherence, and monitor the effectiveness of those efforts.”

    Anmol Gupta, Founder and CEO of Peech, said: “By bringing Celonis Process Intelligence to the inventory lifecycle process, we were able to create a solution that lets retailers and CPG companies answer the question, ‘Did we do everything possible to sell the inventory before it goes bad?’ whether it’s a loaf of bread on the grocery store shelf or cosmetics waiting for delivery in the warehouse.”

    A leading global retailer that is using the solution to minimise shrink in perishable inventory, has improved its sell-through rate by 2% leading to a projected $35 million in recaptured revenue.

    The company, which has more than $200 billion in annual revenue, found that its stores were not properly executing against defined processes for discounting limited shelf-life goods within bakery, meat, prepared foods, and other departments. Non-adherence was leading to lost sales opportunities, increased wastage, and compliance risks.

    Using the Inventory Lifecycle Optimisation app, regional managers are now able to identify products, stores, and departments falling behind regional benchmarks in program compliance. They can also get insights on a weekly basis to guide staff conversations for markdown process adherence improvement. The solution is being scaled across 4,000 stores and the company expects meaningful gains in process compliance.

    The app identifies and quantifies missed revenue opportunities by tracking markdown adherence and highlighting areas for improvement. It provides:

    • Increased visibility for data-driven improvements: Monitoring shrink prevention processes across all levels of the business, companies get in-depth insights to better identify and understand adherence improvement opportunities. Main View that tracks compliance and performance at the region, market, store, department, and even associate levels, enabling targeted process interventions.
    • Better tracking of intervention effectiveness: Companies can observe the impact of process changes over time, with a user-customised targeted view on the specific areas they care about most. Once interventions are made, a Monitoring View lets companies track the impact of their process improvements over time, in both relative rate and recaptured revenue contexts.
    • Customised reporting: Companies can use insights from the app to drive impactful process improvement conversations through built-in user-specific notifications. Customers can elect to have scheduled notifications that highlight the improvement of the stores, departments, etc. sent to managers and decision makers (via Celonis Action Flows).

    The app is the latest addition to the Celonis Platform Apps Program, enabling companies to quickly realise value with solutions built by ecosystem partners on the Celonis Process Intelligence Platform.

     

     

     

     

  • Lychee Farmers Brace for Hardships as Prices Plummet Below $1 Per Kilogram

    Lychee Farmers Brace for Hardships as Prices Plummet Below $1 Per Kilogram

    Fruits from certified export orchards in Vietnam now command prices between VND25,000-30,000 per kilogram, a drop from VND35,000-40,000 at the season’s outset. Luc, a seasoned lychee farmer from Bac Giang Province’s Luc Ngan District—the country’s leading lychee producing region—revealed that prices have plummeted by a third compared to last year, putting his profit margins at risk.

    Despite producing high-quality lychees from his one-hectare orchard, Luc warns he may barely break even if market prices do not rebound. Growers report that the production cost for a kilogram of lychee, including packaging, hovers between VND8,000-12,000. In southern Vietnam, retail prices range from VND25,000-40,000 per kilogram, reflecting a nearly 30% dip from earlier this month and a staggering 50% drop compared to the same time last year.

    Giang, another farmer from Hai Duong Province’s Thanh Ha District, explains that an oversupply of lychees coupled with fierce competition from other tropical fruits has contributed to the current price slump. The situation has been exacerbated by a 26.6% year-on-year decline in lychee exports during the first four months of this year, with 17 markets pulling back on imports, notably the Netherlands and France, which reduced purchases by 84% and 40%, respectively. However, markets such as the U.S. and China have seen increases in demand, ranging from 25% to 116%.

    Transportation costs, propelled by ongoing tensions in the Middle East, have also played a significant role in suppressing imports. Competing with Vietnam, China has stepped up its own lychee exports, putting additional pressure on the market.

    This year, Vietnam’s lychee output is projected at about 250,000 tons—up 25% from 2022—with Bac Giang accounting for a substantial 165,000 tons. Yet, since the season launched, the province has managed to sell only 13,000 tons locally, with export figures remaining modest.

    In a move to ease the situation, the Bac Giang Department of Industry and Trade is advocating for processing initiatives, such as drying, juicing, or freezing the fruit, as a strategy to broaden sales channels. They launched a promotional program in both Hanoi and Ho Chi Minh City this week, aiming to boost the visibility and demand for this seasonal delicacy.

    Questions & Answers

    How has the lychee market in Vietnam changed this year?
    This year, Vietnam’s lychee market has experienced a significant downturn, with prices dropping by a third compared to last year, largely due to oversupply and competition from other fruits.

    What factors are affecting lychee exports from Vietnam?
    Lychee exports have fallen due to reduced demand from several markets, including notable decreases from the Netherlands and France, alongside rising transportation costs and increased competition from Chinese lychee exports.

    What steps is Bac Giang Province taking to improve lychee sales?
    Bac Giang Province is encouraging businesses to process lychee into products like dried fruit and juice to diversify sales channels, while also rolling out promotional programs in major cities like Hanoi and Ho Chi Minh City.

  • Vietnam to Inspect Cooking Oil Producers After Uncovering Animal-Feed Oil Scandal

    Vietnam to Inspect Cooking Oil Producers After Uncovering Animal-Feed Oil Scandal

    In a proactive move to bolster food safety, Vietnam’s Industry Agency announced plans to conduct thorough inspections at oil production facilities, particularly focusing on smaller establishments that may lack adequate safety certification. This initiative aims to address growing concerns over substandard cooking oils entering the market.

    Following a significant crackdown on adulterated cooking oil, notably a case involving Nhat Minh Food Production and Import-Export Co., the Ministry of Industry and Trade is ramping up its market oversight. Reports revealed that authorities in northern Hung Yen Province discovered the company had unscrupulously imported seed oil meant for animal feed, rebranding it as “OFOOD” to pass it off as cooking oil. The mislabeling scam has reportedly led to the sale of tens of thousands of tons of this fake cooking oil, predominantly to industrial kitchens, restaurants, and food processing units.

    The deceptive seed oil lacks essential food safety and hygiene standards and is devoid of nutritional value, raising alarms about consumer safety. While the ministry acknowledged that Nhat Minh had submitted a self-declaration for its seed oil product, it also noted the absence of a food safety certificate, leading to further scrutiny. Intriguingly, despite the alarming findings, local authorities had not previously raised concerns regarding the company’s operations, making this revelation all the more startling.

    Now, the ministry is determined to investigate thoroughly, promising to safeguard the food industry and restore confidence among consumers. In a previous enforcement action, authorities seized 71,000 liters of illegitimate cooking oil and 40 tons of counterfeit monosodium glutamate (MSG) in Phu Tho, products that had infiltrated various sales channels, including social media and local markets within industrial zones. The trend of uncovering substandard and adulterated food products suggests a deeper issue within the food supply chain.

    The risks associated with consuming unsafe food extend beyond immediate health issues such as diarrhea and food poisoning. Long-term effects like liver and kidney damage, reproductive health disorders, and other complications from chemical or microbial contamination pose serious threats to public health, significantly straining healthcare resources.

    Vietnam’s cooking oil market, with an annual demand of 1.5 million tons, represents a substantial economic segment, valued at approximately VND30 trillion (US$1.15 billion). As scrutiny intensifies, the hope is that stronger regulations will ensure that consumers no longer have to play detective in their quest for safe food options.

    Questions & Answers

    What prompted the inspections of cooking oil production facilities in Vietnam?
    The inspections were initiated following a significant scandal involving Nhat Minh Food Production, which sold adulterated cooking oil labeled as safe despite being made from seed oil intended for animal feed.

    What health risks are associated with consuming substandard cooking oils?
    Consuming unsafe cooking oils can lead to immediate health issues like diarrhea and food poisoning, as well as long-term risks such as liver and kidney damage and reproductive health disorders due to contamination.

    How large is Vietnam’s cooking oil market?
    Vietnam’s cooking oil market has an annual demand of 1.5 million tons, translating into a market value of around VND30 trillion (US$1.15 billion).

  • Starbucks Refutes Rumors of a Complete Sale of Its China Operations

    Starbucks Refutes Rumors of a Complete Sale of Its China Operations

    Starbucks has ignited speculation by initiating discussions with over a dozen potential buyers for its China operations, as reported by Caixin. However, amidst this buzz, the company has clarified that a complete sale is not on the table.

    Not Selling the Farm — Yet

    “I can confirm Starbucks is not currently considering a full sale of its China operations,” a company spokesperson stated. This directive comes in the wake of a formal sale process that Starbucks commenced in May 2023, inviting interested parties to submit their proposals by last week.

    What’s Brewing Behind the Scenes

    Under the guidance of Goldman Sachs, Starbucks is on a quest to learn more about the corporate cultures and management styles of potential buyers, while also assessing their sustainability practices, employee treatment, and overall business strategies for Starbucks China. Insiders familiar with the matter, who spoke on condition of anonymity, suggested the retail giant has yet to determine whether it will sell a controlling or minority stake in its operations.

    Evaluating the Landscape

    Despite the uncertainty, Starbucks has received interest from more than 20 institutional investors, including private equity firms eager to carve out a piece of the Starbucks pie. The potential move comes after a notable dip in market share for the brand, which fell from 34% in 2019 to a mere 14% by 2024, according to Euromonitor International. With lower-priced competitors like Luckin and Cotti aggressively challenging Starbucks’ pricing strategy, the American coffee titan faces increasing pressure to adapt.

    This transition is not just numbers on a spreadsheet; it’s reflective of changing consumer preferences in a market increasingly defined by affordability and accessibility. In a twist of irony, while Starbucks is pulling back on prices—marking its first-ever price drop in China for non-coffee iced drinks earlier this month—challenges abound as e-commerce giants in China further erode market pricing by offering consumers subsidies on food delivery, allowing coffee enthusiasts to pay as little as 5 yuan for their caffeine fix delivered to their door.

    Charting a Path Forward

    Starbucks has poured substantial investment into its China operations, exemplified by the launch of its 1.5 billion yuan ($209 million) Coffee Innovation Park in Kunshan in 2023, aimed at supplying its expansive store network. As the company continues its dialogues with potential investors, it is expected that a shortlist of buyers will soon be formed. “The purpose was to let everyone tell their story freely and choose whatever the best prospect is and proceed,” one insider noted.

    Questions & Answers

    What prompted Starbucks to consider selling part of its China operations?
    Starbucks is navigating a rapidly evolving market in China, having lost significant market share to lower-priced competitors, which has raised questions about its pricing strategy and long-term prospects.

    How has the competition impacted Starbucks in China?
    Starbucks has seen its market share plunge from 34% in 2019 to 14% in 2024, thanks to fierce competition from fast-growing rivals offering cheaper options.

    What recent steps has Starbucks taken in response to pricing pressures?
    Earlier this month, Starbucks implemented its first-ever price drop in China, lowering the cost of some non-coffee iced drinks by an average of 5 yuan to stay competitive.

  • Coconut Prices Soar to $7 a Dozen: What This Means for Retail and Consumers

    Coconut Prices Soar to $7 a Dozen: What This Means for Retail and Consumers

    Coconut prices have soared six-fold since 2022, reaching VND190,000 (US$7.26) per dozen, driven by soaring global demand.

    Soaring Demand Meets Shrinking Supply

    According to the Vietnam Coconut Association, the appetite for coconut-derived products—including food, cosmetics, and biofuels—is expanding rapidly. Yet, this booming demand stands in stark contrast to the declining coconut output in Vietnam, a situation exacerbated by climate change, persistent droughts, pests, and outdated farming practices.

    Farming Challenges Highlighted

    Investments in proper crop care remain woefully low; only about 20% of coconut farmers engage in necessary fertilization and pest control, leading to unsatisfactory and erratic yields. Most farmers opt for a more laissez-faire approach, allowing their trees to grow naturally, which contributes to the ongoing supply crunch.

    Global Markets Pivot to Vietnamese Coconuts

    The U.S. officially welcomed fresh coconut imports from Vietnam in 2023, adding to existing exports to China and a surge in purchases from various Middle Eastern nations. These international openings have tightened domestic supply and propelled prices upward, according to Cao Ba Dang Khoa, General Secretary of the Vietnam Coconut Association.

    While the rise in prices signals a potential boost to farmers’ incomes, it presents difficult challenges for processing companies, which find it hard to increase their prices in an intensely competitive global market. Notably, prices are also climbing in neighboring coconut-producing nations such as Thailand, Malaysia, the Philippines, and Indonesia.

    A Thriving Industry in the Face of Challenges

    Vietnam boasts over 200,000 hectares dedicated to coconut cultivation, yielding approximately two million tons annually. The processing sector has witnessed impressive growth, expanding from just eight facilities in 2015 to 45 by 2024. Prominent firms like Betrimex, Luong Quoi, and Beinco are adopting modern technologies to adapt to this evolving market landscape.

    As the coconut industry lumbers forward, it seems we may be witnessing the rise of the “water of life” from the tropics—because who could resist those benefits?

    Questions & Answers

    What is driving the rising price of coconuts in Vietnam?
    The surge in coconut prices is largely attributed to increasing global demand for coconut-based products, combined with a decline in domestic supply due to factors like climate change and inadequate farming practices.

    How has the processing sector adapted to these market conditions?
    The number of coconut processing facilities has escalated from eight in 2015 to 45 in 2024, with companies investing in modern technologies to enhance efficiency and meet growing demand.

    What challenges do farmers face in coconut cultivation?
    Many farmers struggle with consistent yields due to outdated farming techniques, with only a minority investing in essential crop maintenance practices such as fertilization and pest control.

  • Vietnam Coffee Prices Plunge 14% in a Week as Global Market Reaches Yearly Low

    Vietnam Coffee Prices Plunge 14% in a Week as Global Market Reaches Yearly Low

    In the Central Highlands provinces of Dak Lak, Gia Lai, and Kon Tum, coffee prices have taken a significant dip, plummeting 30% from the peak of VND135,000 reached in March. This downward trend in coffee prices is not limited to Vietnam; it mirrors a broader decline seen across the global market in recent months.

    Currently, Robusta coffee for September delivery is priced at $3,737 per ton, while Arabica fetches $6,950. The cause of this price shift can largely be traced back to Brazil, the world’s foremost coffee exporter, which initiated its harvest in May, yielding more than anticipated. This surplus has contributed to a notable increase in global supply, putting further pressure on prices.

    In Asia, Indonesia is ramping up its robusta exports in response to rising production levels, adding to the already steep competition and exerting downward pressure on prices. It’s a classic case of supply and demand, where larger harvests create a buyer’s market. Meanwhile, as global capital flows gravitate toward the stability of the U.S. dollar amid economic uncertainties, coffee—priced in dollars—has become comparatively more expensive for consumers using other currencies. This shift has dampened international demand, prompting necessary price corrections.

    In light of these market conditions, coffee sellers are keen to capitalize on quick sales, actively seeking to ensure profits which, in turn, has accelerated the short-term decline in prices. Despite these challenges, the U.S. Department of Agriculture predicts that Vietnam’s coffee production for the 2025-2026 season will reach 31 million bags, a 6.9% increase from the previous year.

    Farmers in key growing regions like Dak Lak and Kon Tum are finding reason for optimism this year, buoyed by favorable weather conditions that have thus far limited the impacts of climate change on their crops. Notably, plantations that were replanted four years ago are now entering a high-yield phase, reinforcing production forecasts.

    Vietnam’s coffee exports have also been strong, with the country shipping 823,900 tons in the first five months of 2025, raking in $4.7 billion, according to the Ministry of Industry and Trade. This translates to an average export price of $5,709 per ton—including processed coffee—a staggering 63% increase year-on-year. Major markets driving this demand include Germany, Italy, Spain, the U.S., and Japan. Emerging markets in the Middle East, Africa, and the Americas are also stepping up, making significant contributions to Vietnam’s burgeoning coffee export landscape. Hold onto your coffee cups; the retail brew scene is definitely brewing up a storm.

    Questions & Answers

    What recent trend has been observed in coffee prices in Vietnam?
    Coffee prices in Vietnam’s Central Highlands have dropped by 30% from their March peak of VND135,000, reflecting a global decline in coffee prices.

    How is Brazil impacting global coffee supply?
    Brazil’s coffee harvest, which began in May, is exceeding expectations, leading to a substantial increase in global supply and putting downward pressure on coffee prices worldwide.

    What are the projections for Vietnam’s coffee production?
    The U.S. Department of Agriculture projects that Vietnam’s coffee production for the 2025-2026 season will reach 31 million bags, marking a 6.9% increase compared to the previous season.

  • Thai Billionaire Charoen Sirivadhanabhakdi Passes ThaiBev Stake to His Five Children in Strategic Family Move

    Thai Billionaire Charoen Sirivadhanabhakdi Passes ThaiBev Stake to His Five Children in Strategic Family Move

    Charoen Sirivadhanabhakdi, Thailand’s third wealthiest individual, has transferred his 66% stake in Thai Beverage to his five children, but retains full decision-making authority over the drinks conglomerate. In a significant move announced via the Singapore Exchange on Monday, Charoen maintains “the authority to manage and make all decisions regarding the business and assets” of Thailand’s largest beverage company, Thai Beverage.

    This decision raises intriguing questions about the future of Charoen’s vast business empire, which is valued by Forbes at approximately $10.2 billion. As the succession plan unfolds, the spotlight will be on how these dynamics shape the company in the years to come.

    Thai Beverage, famous for its Chang beer and distillation operations in Scotland, serves as a crucial foundation of Charoen’s wealth, also comprising the renowned Saigon Beer through its Vietnamese subsidiary, Sabeco.

    Among his heirs is Thapana Sirivadhanabhakdi, the elder son, who currently wears the dual hats of ThaiBev CEO and a key player in the company’s intricate labyrinth of operations.

    Last month, the elder Sirivadhanabhakdi facilitated a handover of ownership in several major listed firms to his five children, signaling a concerted effort towards a structured succession plan.

    The 81-year-old entrepreneur took a step back from active leadership, having stepped down as chairman of Singapore-based Fraser and Neave in January, followed by his retirement as chairman of Frasers Property in February. This gradual exit marks the beginning of a new era for his business ventures.

    Charoen, who embarked on his journey in the Thai beer market in 1995, has since extended his portfolio into real estate and hospitality, proving that he is indeed a master of diversification — talk about a man with a thirst for success!

    Questions & Answers

    What does Charoen’s transfer of stake mean for Thai Beverage?
    Charoen’s transfer of his 66% stake to his children indicates a shift towards succession planning, although he retains full management authority, ensuring stability during this transition.

    Who is Thapana Sirivadhanabhakdi and what is his role?
    Thapana is Charoen’s elder son and the current CEO of ThaiBev, positioned to take on greater responsibilities within the family business as succession progresses.

    How has Charoen impacted the beverage industry in Thailand?
    Charoen’s foray into the Thai beer market since 1995 laid the groundwork for his expansive beverage empire, making him a pivotal figure in Thailand’s beverage landscape and a key player in regional markets.

  • Alibaba Unites Food Delivery and Travel Divisions to Propel ‘Instant Retail’ Initiative Forward

    Alibaba Unites Food Delivery and Travel Divisions to Propel ‘Instant Retail’ Initiative Forward

    In a significant shift within its operational strategy, Alibaba Group has announced plans to merge its food delivery service Ele.me and online travel platform Fliggy into its China e-commerce business segment. This development, revealed by CEO Eddie Wu in an internal letter to employees on Monday, reflects a rollback of the company’s previously ambitious restructuring initiatives, signaling a keen focus on enhancing the efficiency of order fulfillment.

    A Strategic Upgrade in Focus

    “This marks a strategic upgrade as we transition from an e-commerce platform to a broader consumer platform,” Wu articulated, as reported by Nikkei Asia. This pivot is aligned with the e-commerce giant’s commitment to streamline operations and adapt to rapidly changing market dynamics. The integration of Ele.me and Fliggy into the core e-commerce unit is expected to foster a more cohesive approach to consumer services, tapping into the growing demand for integrated shopping experiences among Chinese consumers.

    Wu’s announcement comes as Alibaba navigates a competitive landscape marked by shifting consumer behaviors and economic uncertainties. The decision to streamline operations comes not just as an internal strategy, but as a necessary move to remain agile in a sector that demands quick adaptations and seamless customer service.

    The Bigger Picture of Consumer Demand

    As the company looks to redefine its role in the marketplace, the consolidation of these platforms underscores Alibaba’s recognition of the evolving consumer landscape. In recent years, the appetite for quick delivery and comprehensive service options has surged, making it essential for the e-commerce behemoth to integrate more responsive solutions into its repertoire.

    In a retail universe where customer expectations are as high as a skyscraper and competition often feels like a sprint, Alibaba is positioning itself to not just keep pace, but to set the tempo.

    Questions & Answers

    What prompted Alibaba to merge Ele.me and Fliggy?
    The decision stems from a strategic shift aimed at enhancing efficiency and better responding to the changing dynamics of consumer demand in the e-commerce market.

    How does this merger align with Alibaba’s broader goals?
    This merger reflects Alibaba’s transition from a traditional e-commerce platform to a more comprehensive consumer service provider, reinforcing its commitment to seamless customer experiences.

    What impact could this merger have on consumers?
    Consumers can expect a more integrated service offering from Alibaba, with improved order fulfillment and a potentially wider range of services available at their fingertips.

  • Yum China Unveils ‘Q-Smart’: The AI Assistant Transforming Restaurant Operations Efficiently

    Yum China Unveils ‘Q-Smart’: The AI Assistant Transforming Restaurant Operations Efficiently

    Yum China Holdings, Inc. has unveiled Q-Smart, a hands-free, AI-powered assistant aimed at streamlining daily operations for restaurant managers. This innovative tool employs voice interaction via wearable devices, such as smartwatches and wireless earphones, enabling managers to effortlessly tackle tasks like scheduling, inventory management, and food safety checks—no screens or hands required.

    Q-Smart responds to natural language commands and offers real-time support, drawing from Yum China’s extensive operational knowledge base. Currently being piloted in selected KFC outlets, the assistant helps monitor inventory against sales forecasts, notifies managers about reordering supplies, and guides them through equipment checks—all through simple voice interactions.

    This launch is a key element of Yum China’s ambitious digital transformation strategy. Since 2015, the company has implemented digital payment systems, developed a customer app, introduced AI decision-making tools, and embraced Generative AI solutions, boasting over 540 million digital members as of March 2025.

    The Q-Smart was officially announced during Yum China’s inaugural AI Day in Shanghai, where CEO Joey Wat also introduced a $13.9 million (100 million yuan) Frontline Innovation Fund to foster tech initiatives driven by employees. Adding to the excitement, an All-Staff Hackathon saw participation from nearly 200 teams spread across 30 markets—who wouldn’t want to pitch their tech ideas in a room buzzing with creativity?

    Questions & Answers

    What is Q-Smart and how does it work?
    Q-Smart is an AI-powered assistant that uses voice interaction through wearable devices to assist restaurant managers in managing day-to-day operations without the need for screens or manual tasks.

    Where is Q-Smart currently being piloted?
    The assistant is currently being tested in select KFC stores, where it aids in inventory monitoring, supply reordering, and issue resolution.

    What are some components of Yum China’s digital transformation?
    Yum China’s digital transformation includes the rollout of digital payments, a customer app, AI decision tools, and Generative AI solutions, which collectively have helped grow its digital membership to over 540 million by March 2025.

  • Singapore Durian Prices to Fall 30% as Malaysia Celebrates Peak Harvest Season!

    Singapore Durian Prices to Fall 30% as Malaysia Celebrates Peak Harvest Season!

    Durian enthusiasts are buzzing with excitement as the season unfolds, although the peak harvest is a tad late this year. Sam Ho, owner of Uncle Sam Durian at Clementi Market & Food Centre, anticipates a prime durian bonanza starting in July, which is expected to lead to a drop in prices. “Right now, we’re at the beginning of the season, and because the harvest is small, prices will be a bit higher,” he commented in a recent interview.

    Ho sells fruits sourced from his own farm in Malaysia’s Pahang state, renowned for its Musang King durians. He predicted that this year’s supply is gearing up to outshine last year’s figures, even if the best bounty arrives a bit later than expected.

    Durians on the Move

    Singapore imports around 85% of its durians from Malaysia, with daily shipments during peak season sometimes exceeding 100,000 kilograms, as highlighted by Bloomberg. However, this season’s start has faced delays due to heavy rainfall affecting the blooming process earlier in the year.

    “Typically, the season kicks off in late April, but we are only just beginning to see the initial batches of durians,” stated Eric Yeap, a durian grower managing seven orchards across 53.4 hectares in Penang, in an early May interview.

    Despite the slow start, the recent hot and dry weather in Pahang has been favorable for durian blossoms, according to reports. Alvin Yap, president of the Pahang Fruit Farmers’ Association, is optimistic about a fruitful July and August ahead.

    With three waves of harvest expected, Pahang should deliver a wealth of durians come next month, particularly the beloved Musang King variety. However, Austin Quak of Rolling Durian warns that while prices may trend downwards, unpredictable weather could still impact the harvest outlook.

    Sweet Promotions for Durian Lovers

    As the peak season draws near, several businesses are rolling out promotions to delight durian fans in Singapore. FairPrice, the largest supermarket chain in the city, recently launched a limited-time offer featuring kampung durians at just S$1.95 (US$1.52) each, available from June 13 to 15 and June 20 to 22.

    In addition to these supermarket deals, The Bay Restaurant at Resorts World Sentosa is set to unveil a premium durian buffet on July 11, inviting enthusiasts to indulge in an all-you-can-eat experience for S$268 per person.

    For those willing to venture across the border, a durian carnival at Sunway Big Box Retail Park in Johor Bahru promises a delightful buffet sourced from one of Johor’s largest orchards, priced at RM98 (US$23) per person. It’s a perfect excuse to savor the famed fruit while enjoying a festive atmosphere!

    Questions & Answers

    What is causing the late start to the durian season this year?
    Heavy rainfall earlier in the year disrupted the blooming process, pushing back the typical start time of the season.

    When can we expect the peak harvest of durians?
    The peak harvest is anticipated in July and August, with abundant supplies particularly of the Musang King variety.

    Are there any exciting durian promotions happening in Singapore?
    Yes! FairPrice offers kampung durians for S$1.95 each, and The Bay Restaurant is launching a premium durian buffet for S$268 per person starting July 11.

  • Maison Ladurée returns to Philippines with first Southeast Asia flagship

    Maison Ladurée returns to Philippines with first Southeast Asia flagship

    Maison Ladurée, the luxury patisserie based in France, is poised to launch its first flagship store in Southeast Asia, specifically in the Philippines. The move marks an important milestone for the brand as it expands its international presence.

    Flagship Store Location

    The store, christened Ladurée Tropical, will be located at BGC High Street, in Manila. The concept behind its name and design has been meticulously crafted to cater to the Philippine market, a strategic approach to ensure that the brand resonates with local customers.

    Ladurée made its first foray into the Philippines in 2015, when it opened a flagship store in 8 Rockwell, Makati. However, in 2019, the store had to close its doors as a result of the global pandemic.

    The Vision For Ladurée Philippines

    Karan Gopwani, CEO of Gastronova, the company helmimg Ladurée’s revival in the Philippines, said that the goal is to create a uniquely Filipino Ladurée experience. “Our vision is to make Ladurée feel as though it was born in the Philippines rather than imported into it,” he explained.

    The new venue will house both the Ladurée Café, for casual coffee experiences, and the Salon de Thé, which features full-service dining. Gopwani stated that this dual offering was a calculated bold move that goes beyond anything previously attempted.

    A Blend of French and Filipino Flavors

    The menu, masterminded by executive chef Katrina Torres, will be a blend of French cuisine crafted specifically for Ladurée and signature items from its Paris menu. This delightful fusion combines the brand’s famed pastries with savory dishes tailored to local tastes, featuring ingredients from the Philippines.

    Torres expressed enthusiasm about this culinary fusion, saying, “Our aim is to create a blend that beautifully complements both local tastes and the classic elegance of Ladurée.”

    Questions & Answers

    When is Maison Ladurée planning to launch its first flagship store in Southeast Asia?
    Maison Ladurée is planning to launch its first flagship store in Southeast Asia this month.

    What will the new Maison Ladurée store in the Philippines offer?
    The new store will house both a Ladurée Café, for casual coffee experiences, and a Salon de Thé, which features full-service dining. The menu will feature a blend of French and Filipino dishes.

    Who is responsible for the culinary offerings at the new Ladurée store?
    The menu at the new Ladurée store has been masterminded by executive chef Katrina Torres. It will offer a culinary fusion that complements both local tastes and the classic elegance of Ladurée.

  • Flash Coffee Raises $3M to Propel Indonesian Expansion Efforts

    Flash Coffee Raises $3M to Propel Indonesian Expansion Efforts

    Flash Coffee Secures $3 Million in Funding to Accelerate Expansion in Indonesia

    Investment Fuels Ambitious Growth Strategy

    Flash Coffee has successfully raised $3 million in a recent funding round, spearheaded by TA Ventures and supported by White Star Capital. This investment comes on the heels of a robust performance, showcasing the coffee brand’s resilience and promising revenue potential.

    Strong Performance Underpins Brand’s Expansion Plans

    After a remarkable year, Flash Coffee reported an impressive average store-level EBITDA of 22%, with new stores achieving an extraordinary 36% EBITDA—figures that surpass industry expectations. With these promising metrics in hand, the company is set to expand its footprint to 70 stores across Indonesia by 2025, in addition to venturing into two new cities.

    “Our strategy has prioritized solidifying our foundation—profitable stores, enhanced team dynamics, enriching menus, and spaces that resonate with modern Indonesian aesthetics,” remarked Jakob Angele, Executive Chairman of Flash Coffee.

    Innovative Store Concept Enhances Consumer Experience

    As part of its growth strategy, Flash Coffee is introducing a redesigned store concept that features natural textures, local materials, and abundant greenery. The brand’s fresh logo and the slogan “Kebanggaan Indonesia” (Proudly Indonesian) emphasize its deep connection to Indonesian culture and heritage.

    “Today’s Indonesian consumer is cross-generational, actively seeking experiences that are both meaningful and personal,” noted Richard Armstrong, Venture Partner at TA Ventures. This insight aligns with the brand’s ongoing commitment to adapt to evolving consumer trends.

    Implications for the Retail Sector

    Flash Coffee’s ambitious expansion and strategic pivot toward personalized consumer experiences signal significant shifts within the retail sector. As competition intensifies, brands must stay attuned to consumer preferences, balancing profitability with enriching visitor experiences. This funding reflects not just the brand’s ambition but also the growing consumer demand for quality and authenticity in the coffee retail space.

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  • Tesco growing fast as Aldi and Lidl slow

    Tesco growing fast as Aldi and Lidl slow

    Tesco’s turnaround appears to have been sealed with the supermarket giant recording its fastest sales growth in three years, industry data has shown.

    The UK’s biggest supermarket, which has been gradually returning to health since boss Dave Lewis took the reins in September 2014, grew sales by 2.2pc in the 12 weeks to November 6, according to Kantar Worldpanel’s closely watched snapshot of the grocery sector. The company’s market share rose to 28.2pc, from 27.9pc in the same period a year ago.

    Tesco’s own-label lines, including its Finest range, helped entice shoppers, Kantar analyst Fraser McKevitt said. “Much of Tesco’s growth has come from more affluent shoppers returning to the store, and average spend per trip is up by 2.1pc to £20.69,” he added.

    The large supermarkets have been hurt in recent years by the rampant growth of the German discounters Aldi and Lidl, which have been opening new stores at a furious pace. However Kantar’s data indicated that these chains were now growing at their slowest rate since 2011. Aldi’s sales rose 10.2pc to a 6.1pc market share, while Lidl was up by 6.1pc to a 4.6pc share.

    Of the remaining “big four” supermarkets, Sainsbury’s recorded a 0.7pc sales fall, while Morrisons and Asda were down 2.4pc and 5pc respectively. Morrisons’ figures are skewed by the fact it has closed loss-making stores in the last year, and sold off its M Local convenience store chain, meaning its overall sales will be lower because it has fewer shops.

    The grocery market as a whole chalked up 0.8pc growth in the 12 weeks. The sector has been hit by deflation, with prices falling consistently for more than two years as the major stores compete with each other to lure in shoppers. Grocery prices fell 0.5pc during the period, although this was a “significant reduction” on deflation in the summer, Mr McKevitt said. Analysts are predicting that inflation will start to return; the latest figures from the Official for National Statistics put inflation at 0.9pc in October.

    “We’re likely to see prices starting to creep up again in December, unless retailers choose Christmas to unleash a new round of price cuts,” Mr McKevitt added. “Although it’s tempting to link any potential price increases to Brexit and the devaluation of sterling, it’s worth remembering that deflation has been easing since December last year, well before the referendum.”

    Separate numbers from Nielsen appeared to confirm a slowdown in growth for the discount stores. Mike Watkins, Nielsen’s UK head of retailer and business insight, suggested price cuts at the larger grocers were helping them compete with the discounters.

    “Shoppers are still spending freely and we’ve seen a return of sustainable growth in the volume of items people are buying, helped by industry-wide price cuts, so one of the discounters’ USPs is less pronounced in shoppers’ minds,” he said.

    David McCarthy, an analyst at HSBC, said Tesco’s sales growth in the last quarter was “impressive”, especially since its share of retail space was declining. “Tesco’s growth is at the expense of key competitors who all lost market share. Tesco is well positioned for Christmas, and has entered the season with growing momentum,” he said.

    Clive Black, of Shore Capital, hailed a “quiet revolution” at Tesco. “We have been arguing for some time that we see improved market dynamics for British supermarkets; volume growth and potentially an easing of deflation,” he said.

    Tesco’s shares jumped 3.7pc to £2.13 in morning trade. Sainsbury’s climbed by 2pc and Morrisons rose by 3.8pc.

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  • KFC drives strong annual growth for Collins Foods

    KFC drives strong annual growth for Collins Foods

    The Australian expansion of KFC and Taco Bell drove a 20.3 per cent increase in net profit to $39.1 million for Collins Foods Limited in fiscal 2019.

    The food retailer, which reported its full-year earnings on Tuesday, said revenue was up 16.9 per cent on last year, at $901.2 million, thanks to KFC’s strong growth in all states, with 3.7 per cent same-store sales growth.

    “Over the past 12 months we have consolidated our position as the largest KFC operator in Australia, with initiatives around digital and delivery expected to drive further growth,” Collins Foods’ managing director and chief executive Graham Maxwell said.

    “Our focus on operational initiatives across our brands has underpinned another record result, with revenue now over $900 million and underlying EBITDA of $113.7 million.”

    According to Maxwell, KFC’s result in Australia was driven by increasing transactions and efficiencies, which led to an EBITDA increase of 20.9 per cent to $120 million.

    Additionally, the business has grown its delivery capacity through meal-delivery apps Deliveroo and Menulog, with 64 restaurants nationwide now supporting the services.

    Seven new restaurants were built and opened during the financial year, while two were closed.

    Collins Foods’ Taco Bell rollout in Australia continues to gain traction, Maxwell said, with the brand trading in line with expectations.

    “We have now successfully opened four Taco Bell restaurants in Queensland, and continue to work on developing the pipeline for sites, with 10 restaurants planned for opening before the end of the year, including the planned entry into Victoria in early 2020,” said Maxwell.

    Continuing the scaling down of its Sizzler business in Australia, Collins Foods shuttered a total of two restaurants in FY19, bringing the total number of locations to 12.

    Sizzler same-store sales grew 4.4 per cent in FY19, compared to the 0.5 per cent decline the chain faced in FY18.

    What’s next?

    Looking toward FY20, Maxwell noted the group would continue to focus on executing its operational, delivery and digital initiatives to drive value for customers and shareholders alike.

    “In our KFC Australia business, we are focused on further expanding the delivery network, rolling out and testing digital initiatives such as digital board implementation for drive-thrus, and further strengthening operational systems,” Maxwell said.

    Additionally, the group plans to increase the amount of new KFCs being built, from approximately nine in the year, to approximately ten, as well as the ongoing store refurbishment initiatives.

    “Our rollout of the Taco Bell brand in Australia will gain pace during FY20, with further restaurants to be opened in Queensland and the entry into Victoria in early 2020,” Maxwell said.

    “We intend to complete 10 new restaurant builds by the end of the year, and we remain focused on operational performance to ensure business model returns are delivered.”

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  • Don’t Yell At Me starts selling in Hong Kong

    Don’t Yell At Me starts selling in Hong Kong

    Popular Taiwanese tea shop Don’t Yell At Me has launched in Hong Kong. The Lyndhurst Terrace shop in Central is the brand’s first location outside its home territory since opening last year under Taiwanese celebrity Yako Chan. The brand is known for its minimalist, clutter-free relaxed atmosphere and aromatic “old master formulated” teas. The brand sources teas from one of the oldest tea shops in Taichung, which has more than 40 years of history. Tea experts at Don’t Yell At Me create customised beverages for customers based on their preferences.

    Operations director Tony Wang said: “When people visit Don’t Yell At Me, we hope that they are not here just for our teas, but here for our message and the positivity. We hope that through our daily teas will inspire our customers so that they can carry this attitude forward no matter what they are facing.”

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