Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Courts Singapore to open giant flagship where Robinsons vacated The Heeren

    Courts Singapore to open giant flagship where Robinsons vacated The Heeren

    Home appliance megastore Courts will take over the prime retail space at The Heeren which was recently vacated by retail stalwart Robinsons and make the outlet its new flagship store.

    The flagship store will occupy all six storeys of The Heeren’s retail space, making it Courts’ largest outlet in Singapore when it opens in the first quarter of 2022.

    When completed, the Heeren store will span 189,000 sq ft and replace the Tampines megastore as the chain’s flagship outlet.

    Swee Cheng Holdings, which owns The Heeren, said Courts fitted into its long-term plans for the mall but added that it has also been approached by other parties.

    “In view of the uncertainties arising from a prolonged Covid situation, we are confident that Courts’ proposed retail plans will do well at The Heeren,” it said.

    Echoing similar sentiment, Ms Esther Ho, director of Nanyang Polytechnic’s School of Business Management, said: “With customers not traveling, many are likely to dress up their homes and invest in consumer electronics. It’s good that Courts is moving quickly to capture this segment of customers during this period.”

    Its opening will also mark Nojima Corporation’s first overseas venture into a large-format store concept in a central location of Singapore.

    The Japanese consumer electronics giant had acquired Courts in 2019.

    On Courts’ choice of The Heeren as its newest location, Courts Singapore chief executive Hoang Duc Thanh Matthew said: “The Heeren is still a symbolic landmark located right in the heart of Orchard Road and we believe it holds great potential as a central location within the shopping belt.”

    “Coupled with the Urban Redevelopment Authority (URA)’s long-term plans to rejuvenate Orchard Road as a lifestyle destination, we envision that the new flagship store will contribute to the vibrancy of the retail sector.”

    Currently, Courts has one outlet in Orchard, at 228 Orchard Road. A Courts spokesman told The Straits Times that the outlet has been performing well and will remain in operation for now.

    “We will review our plans again once the flagship store is up and running,” said Courts.

    The Orchard shopping belt was also home to its first store here, which opened in 1974.

    “We are looking forward to expanding our presence in Orchard Road to where it all began and raise the bar further in offering Singaporeans innovative and experiential retail experiences while shopping for electronics and home furnishings,” said Courts.

    In 2017, the URA said in a joint statement with Singapore Tourism Board that they are looking into implementing an “actionable Orchard Road Blueprint”.

    The authorities said the blueprint was to guide the precinct’s development over the next 15 to 20 years.

    Courts’ announcement comes after Robinsons closed its flagship store at The Heeren on Dec 16.

    This was followed shortly after by the closure of its last outlet at Raffles City last Saturday.

    The department store announced on Oct 30 the closure of its last two outlets here, saying the decision to liquidate was prompted by a range of factors, including changing consumer tastes and cost pressures such as rent.

  • AirAsia’s digital platform eyes more airline partnerships

    AirAsia’s digital platform eyes more airline partnerships

    Malaysian budget carrier AirAsia Group’s travel, e-commerce and fintech unit airasia.com is in partnership talks with several Middle Eastern and European airlines, its chief executive said on Wednesday.

    Airasia.com CEO Karen Chan said the company was working on selling more flights on the online platform.

    “Apart from just selling AirAsia flight tickets, we are now selling any airline’s flight tickets. We are now in serious discussions with quite a few full-service carriers,” Chan said at a CAPA Centre for Aviation event.

    She said the company is working closely with Middle Eastern airlines to drive traffic to pilgrimage destinations.

    “Religious travel has taken a huge delay, and already we are getting a lot of requests from customers for pilgrimages,” she said.

    Airasia.com is also in talks with some European airlines, she said. “Once the international borders are open, all of us are banking on the pent up demand,” she said without providing details.

    Last November, airasia.com announced a strategic partnership with Turkish Airlines for cross-promotion of its flight inventory with AirAsia flights, and offer travel itineraries with discounted fares.

    “Now we can pull their content and inventory onto airasia.com’s platform,” Chan said. The company offers more than 15 lines of products online and via its super-app “to fly, to stay, to shop, to eat”, an earlier media statement showed.

    With the airline business taking a hit from the coronavirus pandemic, AirAsia Group last year rebranded its digital arm as AirAsia Digital, which houses airasia.com.

    Malaysia’s flagship budget airline AirAsia Group said last September it is considering raising capital to expand its digital business.

  • Kawai Malaysia, The Japanese Zen Style Flagship Store, Opens in Malaysia

    Kawai Malaysia, The Japanese Zen Style Flagship Store, Opens in Malaysia

    The founder of the Kawai Malaysia showroom has announced the opening of his flagship store in Malaysia. Kawai Malaysia is an amazing showroom built to showcase a large variety of musical instruments and their accessories. The store comprises a Japanese Zen style interior design concept store, the first one of its kind in Malaysia. With the goal of perfecting the art of the pianos, Kawai’s master craftsmen strive to get the best patterns, designs, and new materials to adhere to the latest piano standards. The piano models on display combine the very latest digital sound technology with the most advanced key action designs to beautifully capture the essence of playing a fine concert grand piano.

    A spokesperson for Kawai Malaysia said, “The future of the piano lies in the fact that the imaginative spirit of Koichi Kawai, our founder, laid an ambitious foundation for all who would follow and is the primary reason why the name Kawai has been synonymous with our innovations since 1927”

     Perfecting the art of pianos, a brand-new showroom for musical instruments is now open to the public

    Over the last 30 years, Kawai digital piano designers have worked side-by-side with their acoustic piano counterparts to create an extraordinary range of digital instruments. It is this hard-earned synergy of complementary skills that has made Kawai digital pianos some of the most highly praised instruments in global music products industry. Indeed, Kawai is one of the most celebrated companies in the category, having received over 50 major international awards for product and service excellence.

    Kawai Malaysia features a beautiful showroom at the ground level. The second floor houses Kawai’s service center headquarters. From digital to acoustics, all varieties of the latest models of pianos are also available at the showroom. Kawai Malaysia has initiated many of the piano industry’s most captivating and useful innovations, including the aluminum action rails, slow-close fallboards, hard finish music desks, and revolutionary use of ABS. The three main types of Kawai pianos, upright, digital, and hybrid are all found at the Kawai showroom.

    Kawai Malaysia follows the unique designs and patterns of the Zen philosophy. Using soft tones and neutral colors like shades of greys and whites which are meant to be relaxing, contemporary, and appealing. The founder of Kawai Malaysia has used natural materials and innovative ideas for structuring magnificent interior designs. Using simple furniture and grandeur decorations induces the power of serenity and purity in the customers.

    Always searching for new materials and technologies, Kawai Malaysia improves the tone, touch, stability, and durability of a piano and enhances the piano actions. The company’s passion for innovation also extends to electronics, where Kawai created some of the industry’s earliest digital pianos with real wooden keys. Kawai was also among the first to offer built-in recorders and affordable digital pianos with real wooden soundboards.

    For more information on Kawai Malaysia, visit:

    Website :           www.kawaipiano.com.my

    YouTube:         www.youtube.com/channel/UCXuWrOXAJuo6auhTuKUS8GA

    Facebook:        www.facebook.com/kawaimalaysiaofficial

    Instagram:        www.instagram.com/kawaimalaysia/

  • Female Exec Pulls Multi-Million Dollar Casino Heist

    Female Exec Pulls Multi-Million Dollar Casino Heist

    A casino executive is on the run after allegedly taking 14.6 billion ($13 million) in cash from a South Korean casino operated by a Hong Kong developer.

    Jeju Shinhza World, operated by Hong Kong-listed property firm Landing International Development, said in a statement that it was unable to reach the employee in charge of the casino funds.

    Local police confirmed that an investigation was underway, according to a report by local media firm «Yonhap».

    Jeju is a popular tourist island in the southern region of South Korea, with casinos for foreigners only.

    According to the report, the female employee in question is a Malaysian national who did not return to work following a vacation. Surveillance footage secured showed that the period in which the funds may have disappeared has been erased.

    There is reason to believe the heist was done by more than one individual as the funds were all cash and weighed about 280 kilograms.

  • Millions of WhatsApp users join Telegram as Facebook forces them to give up their data

    Millions of WhatsApp users join Telegram as Facebook forces them to give up their data

    Facebook informed WhatsApp users last week that in order to continue to use the app, they will have to agree with the company’s updated privacy policy. That wouldn’t be unusual unless the new policy requires WhatsApp users to allow the company to share their information with Facebook and its associated firms.

    About three years ago, WhatsApp introduced this option with the promise that it will “help operate, provide, improve, understand, customize, support and market it services and offerings,” but users could opt-out from this trial.

    Unfortunately, this has become mandatory this year, so those who don’t comply won’t be able to use WhatsApp starting February 8. Well, it looks like Facebook’s decision had drastic repercussions for its customer database.

    Telegram, a similar messenger service with a lot less users, has just announced a surge in the number of active users immediately after Facebook’s announcement. First, the founder of the company, Pavel Durov, pointed out that Telegram surpassed 500 million monthly in the first week of January 2021.

    More importantly, soon after WhatsApp announced the new changes, Telegram reported a massive surge in a number of users. No less than 25 million users joined Telegram in the last 72 hours. According to him, most of them are coming from Asia (38%), Europe (27%), and Latin America (21%).

    Apparently, this is an important increase compared to last year, when “just” 1.5 million users signed up every day. Durov went on to say that while Telegram had surges of downloads before, “this time is different.”

  • Indonesian retail sales fell 16.3 per cent in November

    Indonesian retail sales fell 16.3 per cent in November

    Retail sales in Indonesia dropped 16.3% year-on-year in November following a 14.9% fall a month earlier, a central bank survey showed on Tuesday.

    Sales of telecommunication types of equipment and other household goods contracted in November, the survey showed.

    The survey also forecasts an even deeper contraction of 20.7% in December.

  • Staples makes US$2.1 billion bid for rival Office Depot

    Staples makes US$2.1 billion bid for rival Office Depot

    Office supplies retailer Staples has made an offer to buy Office Depot owner ODP Corp for US$2.1 billion in cash, nearly five years after its second takeover effort was rejected.

    The US Federal Trade Commission blocked Staple’s $6.3 billion offer in 2016, saying a merger between the two could reduce competition for nationwide contracts for office supplies.

    At the time, the Australian Competition and Consumer Commission (ACCC) gave its tick of the approval of Staples’ proposed acquisition of Office Depot, which trades locally as OfficeMax.

    The two companies agreed to merge in 1996, but the deal was put to rest as a government lawsuit argued the move would have meant higher prices for pens, paper, and other office supplies.

    Staples was a public company when it attempted the acquisition. It went private in 2017.

    Staples said it is prepared to take “all necessary measures” to divest ODP’s B2B Business to a FTC-approved and qualified buyer.

    USR Parent, or Staples, said it would offer $40 per for each ODP share, a premium of 8.2 percent to Friday’s close.

    ODP’s shares rose about 11 percent to $41 before the opening bell.

  • Carrefour starts rebranding Wellcome stores in Taiwan

    Carrefour starts rebranding Wellcome stores in Taiwan

    Carrefour SA said Tuesday they have agreed to buy Wellcome Taiwan from Dairy Farm International Holdings Ltd. to accelerate its expansion.

    The deal includes 224 proximity stores as well as a warehouse and its overall enterprise value is EUR97 million (US$107.9 million), the supermarket group said.

    The company expects the transaction to close by the end of the year and its plans for the stores include cost-structure optimization and rebranding.

    Wellcome Taiwan had net sales of around EUR390 million in 2019, according to Carrefour.

    The French company said it currently owns 137 stores in Taiwan, where it generated net sales of EUR1.97 billion, earnings before interest, taxes, depreciation, and amortization of EUR209 million and recurring operating income of EUR83 million in 2019.

  • Don Don Donki confirms Taiwanese introduction date

    Don Don Donki confirms Taiwanese introduction date

    Japanese discount retailer Don Don Donki, known as Donki, looks on course to make its Taiwan debut, with a new 24/7 store rumored to be opening in the popular shopping destination of Ximendeng in Taipei.

    The company is yet to reveal the location or the opening date of the store, however, job advertisements seeking up to 400 employees have all but confirmed the company’s expansion plans.

    Don Don Donki is a discount chain store that carries a wide range of products, from basic groceries to electronics and clothing. It has over 160 branches in Japan, Hong Kong, Singapore, Thailand, and Hawaii (US) and is said to be a popular store for Taiwan residents to visit when traveling.

    The retailer launched a free international shipping promotion on its e-commerce platform last year, which has helped build the brand’s appeal among Taiwanese consumers.

    Meanwhile, Don Don Donki’s fifth Hong Kong outlet of 2020 is expected to open in Central by October. Its owner, the Japanese group Pan Pacific, has been aggressively expanding within the Asian region in the past year.

  • Philippine Airlines suspends all UK flights

    Philippine Airlines suspends all UK flights

    Philippine Airlines has suspended flights to and from London till the end of February 2021 as Britain battles a new coronavirus strain, said a report.

    The airline said it supports all measures that seek to curb any potential increase in Covid-19 cases during the holiday season and beyond.

    Passengers already in transit and those who arrived in the Philippines from the UK before December 24 will be allowed to enter the country, but they must undergo stricter quarantine and testing protocols, the report cited Presidential spokesman Harry Roque as saying.

  • Google Meet update adds new ways to create meetings

    Google Meet update adds new ways to create meetings

    Unsurprisingly, a tragic event like COVID-19 led to a surge in virtual meetings with employees being stuck at home. Moreover, families and friends forced into isolation needed to remain in touch, and apps like Google Meet, Zoom, as well as others, had to evolve to provide these kinds of services.

    Google Meet went through a lot of changes in the last few months, but the transformation isn’t over yet. Mostly used by companies, Google Meet is now being updated to offer users easier ways to create new meetings.

    For example, once you tap on the “New meeting” button, you’ll now have three options at your disposal, each allowing you to create a new meeting at different times: Create a meeting for later, Start an instant meeting, and Schedule in Google Calendar.

    If you choose the third option, you’ll have to go to Calendar in a new tab to create an event with Meet conferencing details automatically populated. Of course, users will still be able to enter a meeting code or nickname to join a meeting.

    The update went live this week, but the rollout may take up to 15 days. The new Google Meet changes will be available to all users, regardless of whether they have a Google business or personal account. It’s important to add that Workspace Essentials users will not see the “Schedule in Google Calendar” option but will have the two options available.

  • Cebu Pacific 2nd PH airline to ban citizens from countries with new coronavirus variant

    Cebu Pacific 2nd PH airline to ban citizens from countries with new coronavirus variant

    Cebu Pacific Air said it will stop carrying foreigners coming from countries included in an expanded travel ban amid the appearance of a new coronavirus variant.

    Cebu Pacific added it will allow only Filipino citizens on its flights from Hong Kong, Nagoya (Japan), Singapore and Seoul (South Korea).

    “CEB will not accept foreign nationals who originated from, transited via, or visited within 14 days prior to arrival in the Philippines, any of the 20 countries specified in the IATF resolution,” Cebu Pacific said, referring to the Inter-Agency Task Force Resolution No. 91.

    The IATF resolution said the ban will run from Dec. 30 this year through Jan. 15, 2021.

    The countries are Denmark, Ireland, Japan, Australia, Israel, the Netherlands, Hong Kong, Switzerland, France, Germany, Iceland, Italy, Lebanon, Singapore, Sweden, South Korea, South Africa, Canada, Spain and the United Kingdom.

    Cebu Pacific said affected passengers may avail themselves of free rebooking within 90 days, a full refund or make use of its travel fund, which is valid for two years.

  • Thai AirAsia says latest virus outbreak has dented business

    Thai AirAsia says latest virus outbreak has dented business

    Thai AirAsia Co Ltd (TAA) said the latest Covid-19 outbreak in Thailand has dented the already weak travel sentiment in the country after the company witnessed a whopping 50% plunge in its domestic flight booking numbers this month.

    “Travel sentiment has plunged lower than last year. This is different this time because people are voluntarily skipping their travel plans even without a nationwide lockdown order from the government,” TAA largest shareholder Tassapon Bijleveld was quoted by the Bangkok Post as saying.

    Tassapon is also an executive chairman of Asia Aviation, a company that owns a 51% stake in TAA, while the remaining 49% stake is held by AirAsia Investment, an investment arm of AirAsia Group Bhd.

    Accoring to him, TAA’s domestic flight numbers shrank by more than 50% as it had to merge and cancel many flights, with the average load factor taking a nosedive this month.

    He added that some flights had only 20 to 30 passengers, a sharp contrast to the resurgent market two months ago.

    “We were just rebounding from the first lockdown last year. Despite hardly any profits, at least we could have had a consistent revenue stream from the domestic market. But this outburst of new cases destroyed us,” said Tassapon.

    Tassapon said most airlines expect the market will continue to be severe in February. He warned that the weak travel sentiment could cause some airlines to cease operations.

    He said the pessimistic outlook for next month is despite the Chinese New Year holidays, citing that “travellers may not increase domestic trips if people are worried about the outbreak”.

    “This could be the quietest Chinese New Year we’ve ever had,” he noted.

    Reuters previously reported that Thailand, which had largely controlled the virus by mid-2020, saw a second wave of outbreaks beginning in December.

    “The government has declared 28 provinces, including Bangkok, as high-risk zones and asked people to work from home and avoid gathering or travel beyond provincial borders, as infection numbers climbed after an outbreak was detected last month at a seafood market near the capital,” said the report dated Jan 4.

    The pandemic-battered aviation industry has adversely impacted most airlines in Thailand financially, as they have received no financial support from the government, particularly the soft loans they have been requesting since last year.

    Eight airlines that teamed up to send the financial aid proposal to the government last year do not have plans to discuss the progress of that proposal as they have already clearly stated their concerns, said Tassapon.

    He said the group conveyed all information to the Thailand’s prime minister and three finance ministers, as well as banks that were assigned to help airlines. But, there has not been any response since.

  • Washington Mulls Alibaba and Tencent Ban

    Washington Mulls Alibaba and Tencent Ban

    Just weeks before the end of the current U.S. administration, authorities are reportedly discussing the expansion of a blacklist of companies linked to China’s military with the inclusion of major tech giants, Alibaba and Tencent.

    Discussions considering the inclusion have been underway for a few weeks amongst State and Defense Department officials, according to a report citing unnamed sources.

    The original blacklist was released in November with 31 companies including the likes of surveillance firm Hikvision and semiconductor maker SMIC.

    Most recently, the Chinese military investment ban also included an unusual case involving China Mobile, China Telecom and China Unicom Hong Kong. After an initial decision to delist the three Chinese telecommunication firms, the New York Stock Exchange (NYSE) reversed the call this Monday before making yet another reversal on Tuesday.

    Sources said that there was ambiguity about whether or not the aforementioned firms were subject to the bans which subsequently led U.S. Treasury Secretary Steven Mnuchin to phone NYSE president Stacey Cunningham to tell her he disagreed with the decision to reverse the delisting.

    The investment bans are part of a series of moves made by the Trump administration to drive decoupling between U.S. capital and the Chinese economy.

    In addition to military-linked companies, Washington also seeks to tighten on Chinese firms that fail to pass U.S. auditing standards, pressuring them with the prospects of delisting from American bourses.

    This follows a series of headline accounting scandals amongst U.S.-listed Chinese companies such as the $300 million inflation of sales figures at Luckin Coffee or 83 tons of collateralized fake gold bars at Kingold.

  • Retail sales decline slows significant in Hong Kong and Singapore

    Retail sales decline slows significant in Hong Kong and Singapore

    Hong Kong’s retail sales fell 8.8% in October, the first single-digit fall since June last year, showing further signs of a recovery after coronavirus restrictions had slammed the brakes on spending and tourism in the global financial hub.

    The drop compared with a revised 12.8% decline in September and a 6.7% fall in June 2019.

    October’s sales plummeted from a year earlier to HK$27.4 billion ($3.5 billion), government data showed on Tuesday, falling for the 21st consecutive month.

    In volume terms, retail sales slumped 9.3%, compared with a revised 13.3% fall in the previous month. It was also the first single-digit decline since June 2019.

    “With the fourth wave of the local epidemic spreading widely and quickly, the business environment of the retail trade may deteriorate again in the near term,” a government spokesman said.

    For the first 10 months of 2020, the value of total retail sales fell 27%, and 28.3% by volume, from the corresponding 2019 period.

    Hong Kong leader Carrie Lam on Tuesday again urged residents to stay at home and avoid unnecessary family gatherings as the global financial hub scrambles to contain a rise in coronavirus cases.

    Games centres, karaoke lounges and swimming pools will close from Wednesday, while the Ocean Park theme park and DisneyLand will also close.

    The worsening situation in the city also prompted the government to extend the postponement of an air travel bubble with Singapore on Tuesday to beyond 2020.

    Hong Kong’s economy shrank 3.5% in the third quarter compared with a year earlier as the coronavirus pandemic hammered consumer spending, trade and tourism, but at a slower pace as the outbreak had eased.

    The city’s tourist arrivals in October plunged 99.8% from a year earlier to 7,817 visitors, the tourism board said, compared with a drop of 99.7% in September.

    Sales of jewellery, watches, clocks and valuable gifts, which depend heavily on mainland tourists, fell 26.6% in October versus a revised 25.6% plunge in September.