Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Facebook launches Messenger Coronavirus Community Hub

    Facebook launches Messenger Coronavirus Community Hub

    Facebook, just like many other big companies, are trying to ease the transition to social distancing by offering free services and products. But people need to stay informed about what’s happening in the world even when they’re self-isolating.

    In that regard, Facebook launched recently the so-called Messenger Coronavirus Community Hub, which offers users tips and resources that should help them stay connected to their friends, family, and community in general.

    The new Messenger Coronavirus Community Hub will also act as a tool to prevent the spread of misinformation, as it explains how people can recognize and avoid scams and fake news. Beyond that, Facebook’s new hub is about serving its users as they try to maintain their communities and social connections even when they can’t be together in real life. On top of that, you’ll be able to find accurate and reliable information about COVID-19 developments, as well as tips to help you prevent the spread of fake news.

    Last but not least, the Messenger Coronavirus Community Hub will also act as a communication bridge between important organizations like WHO (World Health Organizations) and CDC (Centers for Disease Control) with Facebook’s developer partners with the purpose of helping these organizations to share information more effectively.
  • South Korean retail sales surge as people stay home

    South Korean retail sales surge as people stay home

    South Korean retail sales surged 9.1 percent in February, despite the advent of the coronavirus pandemic.

    The year-on-year increase reflected consumers buying more daily necessities online as the virus spread. And, with people largely staying home, substantially less was spent eating out, so consumers were buying more food to prepare or eat at home.

    According to data compiled by the Ministry of Trade, Industry and Energy, South Korean retail sales rose from US$7.92 billion in February last year to $8.68 billion last month.

    Online sales soared by 34.3 percent, the strongest increase since data was first collected in 2016. By comparison, for the whole of last year, online sales rose by 14.2 percent.

    Food sales almost doubled, driving overall growth, while sales of household products were up by 44.5 percent.

    Convenience-store turnover rose by 7.8 percent, however, overall sales across offline stores fell 7.5 percent year on year, with department stores hardest hit, down by 21.4 percent.

  • Singapore government urges citizens to avoid malls, observe safe distancing

    Singapore government urges citizens to avoid malls, observe safe distancing

    The Singapore government is instructing local consumers to defer non-essential visits to malls.

    The move is part of a strategy to encourage social distancing in the midst of the coronavirus outbreak and includes advice to all Singaporeans to consider shopping for household items online.

    Foreign nationals working as caregivers or maids, have been asked to stay in their homes on rest days.

    These directives follow the state’s introduction of social-distancing mandates last week, which forbid gatherings of more than 10 people and require individuals to stand at a distance of at least one meter apart in non-transient settings, such as in supermarkets.

    Venues with seating are instructed to ensure seats are kept at one-metre distances, with those at closer fixed points to be marked as not to be used.

    Business operators and individuals who fail to abide by the new regulations face fines of up to SGD10,000 (US$7000) and/or jail time up to six months.

  • Snapchat fights misinformation with interactive Snapchat COVID-19 myth-buster game

    Snapchat fights misinformation with interactive Snapchat COVID-19 myth-buster game

    As the current public health situation unfolds, tech companies continue to look into ways to bring accurate knowledge to their users. Snapchat, as a typically younger-generation-oriented app, is providing a slightly different approach to promote reliable facts about the coronavirus – in a Snapchat game format.

    Now there is a new Snapchat game, which is a COVID-19 myth buster. As other Snapchat filter games, you are able to access it from the snap games list. The information the myth-buster game provides is taken from the World Health Organization.

    When you start playing, you receive questions about the coronavirus that you can answer with “true” or “false” and then you can send a snap of whether you got the answer right or wrong. Although this may seem too lighthearted given the current situation, education program expert Kelly Mendoza stated that young people learn a lot from games, so this way to provide knowledge is a great opportunity to engage young people and attract their attention to the situation.

    Therefore, the game provides a way to share accurate information about the virus, which cannot be a bad thing given the countless rumors and anxiety-spreading misinformation that the tech giants are fighting against.

  • Cebu Pacific extends free rebooking, travel fund option until June 30

    Cebu Pacific extends free rebooking, travel fund option until June 30

    Budget carrier Cebu Pacific is extending its free rebooking and travel option for passengers with booked flights until June 30.

    The airline decided to adjust its booking policies to provide its passengers with “flexibility and peace of mind,” in case they change their travel plans amid uncertainties surrounding the coronavirus disease 2019 (COVID-19) situation.

    Cebu Pacific said it still plans to operate flights by April 15 as scheduled.

    However, passengers with confirmed bookings on any Cebu Pacific domestic or international flight from April 15 to June 30, 2020 have the following options:

    • Free rebooking – rebook flights on any travel date with change fees waived. Fare difference may apply.

    To rebook the flight, use the “Manage Booking” portal in the Cebu Pacific website.

    • Travel Fund – place the full cost of the ticket in a Travel Fund which can then be used as payment for a future booking. The Travel Fund is valid for 180 days and can be used for bookings as far as 12 months out.

    To avail of the Travel Fund option, use the “Manage Booking” portal in the Cebu Pacific website to cancel their booking and store the value in the Travel Fund.

    “New flights booked from April 15 to June 30 (regardless of travel date and route), on the other hand, include CEB Flexi for FREE,” Cebu Pacific said.

    CEB Flexi enables travelers to rebook their flights up to two times, fare difference may apply.

    The airline also apologized for the delays in reverting to messages and long wait times for calls.

    “This is due to the high volume of passenger concerns being addressed by our team. Please bear with us,” it said.

    “We thank our passengers, partners and our stakeholders for their patience and trust,” it added.

  • Google redesigns Podcasts app, brings it to iPhones and iPads

    Google redesigns Podcasts app, brings it to iPhones and iPads

    Google’s Podcasts app was released two years ago for Android devices, but the Mountain View company announced last year that it will expand the availability of the app to additional platforms, including iOS and Windows.

    A web version of Google Podcasts eventually made its debut last year, which allows users on other platforms to take advantage of its features. Today, Google announced a native Podcasts app is now available to all iPhone and iPad users.

    More importantly, Google Podcasts has been completely redesigned to offer a simpler experience to those looking for their favorite podcasts. The new Podcasts app focuses on just three tabs – Home, Explore, and Activity, from where users can access other features and information about the content they want to listen to.

    The Home tab will display a feed of new episodes and is meant to offer Podcasts users a way to access their subscribed shows faster than ever. On the other hand, the Explore tab, “For you” displays new show and episode recommendations that are strongly related to a user’s interests.

    Last but not least, the new Activity tab shows a user’s listening history, queued up episodes, and download. Also, it’s important to add that Google Podcasts users can now enable automatic download and push notifications for when new episodes are released.

    Google announced that along with the new redesign, it made it possible to sync listening progress across devices. If you’re using an iOS device, you can download the new Google Podcasts today from the App Store. Android users will get the new app this week.

  • Cebu Pacific feels pinch from Philippines quarantine

    Cebu Pacific feels pinch from Philippines quarantine

    Cebu Pacific says the month-long “community quarantine” imposed on Metropolitan Manila and the main Luzon island group recently will free up 90% of its total seat capacity, even as it maintains services from its hubs outside of Manila and the region.

    The 90% capacity figure is based on the suspension of domestic flights departing Manila, and previously suspended services to China, Hong Kong, Macau and South Korea, says Cebu Pacific in a Philippines Stock Exchange disclosure.

    During this period, the airline continues to operate flights from its other hubs that have not been affected by the quarantine order such as Cebu, and is maintaining connectivity “where operationally feasible”.

    Cirium schedules data show that in February, domestic routes accounted for 83% of Cebu Pacific and subsidiary Cebgo’s seat capacity.

    Although it expects a “significant revenue impact” during the quarantine period, operating expenses will fall in tandem, while lower fuel prices provide an additional cost benefit to its reduced fuel consumption.

    Cebu Pacific was unable to provide any earnings guidance for 2020, due to uncertainties caused by the coronavirus pandemic. However, it stressed that it has a strong balance sheet with “over Ps18 billion ($353 million) in cash and cash equivalents” at the end of 2019, and that a net debt to equity level of around 1.25x with a long maturity profile gives the airline room to seek short-term or long-term funding.

    It is also conserving cash and reducing expenses by freezing recruitment and consultancy work, implementing pay cuts for its top management, and suspending salary increases.

    Earlier in February, the carrier estimated that the outbreak will see a “Ps3-4 billion swing on profit” should the outbreak remain unabated over the next six months. The estimate was based on 2003’s Severe Acute Respiratory Syndrome outbreak, which curtailed demand for air travel for six months.

    Cebu Pacific is expected to release its 2019 financial results in the coming weeks.

  • AirAsia grounding most flights from March 28 to May 31

    AirAsia grounding most flights from March 28 to May 31

    AirAsia Group Berhad is suspending most of its flights from March 28 to May 31.

    In a statement on its website, the company said the Covid-19 pandemic had led to unforeseen extensive and increasing border restrictions by various countries.

    “This flight suspension is necessary to ensure the sustainability of the business and is the right thing to do to ensure the well-being of our guests and employees, which will remain the top priority of our business during this challenging time.

    “With governments imposing travel and movement restrictions including movement control order, AirAsia is also playing its part in helping to curb the spread of the virus in order to keep flying safe for everyone.

    “We will continue to evaluate the situation closely and we are prepared to reinstate our services as soon as the situation improves, subject to the necessary regulatory approvals, ” it said.

    All affected guests are being notified by email and SMS.

    They have the option of converting their flight booking into a credit account that is valid for future redemption for 365 days or moving their flights for an unlimited number of times without any charges to another date prior to Oct 31.

    According to the statement, short-haul flights of AirAsia will be suspended for all domestic and international flights from March 28 to April 21.

    As for the medium and long-haul flights, most AirAsia X Malaysia (D7) trips are suspended between March 28 and May 31.

    Meanwhile, the company also announced that both the management and senior employees of AirAsia Group have volunteered a salary sacrifice, ranging from 100% at the very top to 15% to further manage and contain costs.

    “This will help ensure that we can ride out this prolonged period of extremely low travel demand and at the same time minimize the impact on our employees, especially those in junior positions, ” the statement said.

  • AirAsia set to lose over RM1.1 billion

    AirAsia set to lose over RM1.1 billion

    AirAsia Group could report steeper losses in excess of RM1.1 billion in 2020, following its decision to ground its aircrafts worldwide due to the Covid-19 pandemic, according to Affin Hwang Capital.

    The research firm said in a note today that the drastic move highlights the dire operating environment faced by the airline industry.

    In tandem, it reiterated a “sell” on AirAsia’s shares with a lower 12-month price target to RM0.49.

    Meanwhile, Philippines AirAsia, Thai AirAsia, PT Indonesia AirAsia and AirAsia India have similarly reduced their flight frequencies.

    “To further manage and contain costs, the management and senior employees of AirAsia have volunteered for a salary cut, ranging from 100 percent at the very top to 15 percent,” it said.

    AirAsia yesterday announced it was temporarily suspending all international and domestic flights operated by AirAsia Malaysia from March 28 to April 21, 2020. Other airlines within the AirAsia Group will similarly reduce their flight frequencies.

    Affin Hwang Capital expects AirAsia to negotiate with its suppliers to reduce their operating costs, for instance operating leases, airport charges, fuel, operation and maintenance costs.

    “We now expect AirAsia to report larger losses in 2020-2021 after incorporating lower revenue in view of the temporary suspension of flights and dire industry outlook; and lower operating costs arising from savings in staff cost, operating leases, fuel and operations and maintenance expenses,” it said.

  • Three myths about cheating 

    Three myths about cheating 

    “8 ways to keep a man,” “How to keep a marriage” – training and seminars on such topics are often based on the idea of ​​control in relationships. Many people believe that it is in our power to control the “quality of relations” and that it depends primarily on us whether the partner will cheat. In our opinion, this belief is based on three myths. More precisely, these are not entirely myths, sometimes they turn out to be true, but they become a problem when we consider each betrayal through their prism. The human experience is much more diverse than our ideas about it. 

    Myth # 1: “Cheating appears due to relationship problems.” 

    And really, can there be a place for cheating in a happy marriage? And does not the fact of betraying automatically mean an unsuccessful marriage? Sometimes not. Often the cheating partner is not going to destroy the relationship; moreover, his partner, maybe children and the family nest, in general, are dear to him. In our culture, it is very difficult to accept the idea that adultery also happens in marriages in which there are no serious problems. Like the man saw a young pretty woman on the https://primedating.com/gallery.html  site, they met and something terrible happened. In fact, there are no relationships at all without problems. Take a closer look at the relationship, which only yesterday seemed strong, but today cracked, and there will certainly be some explanation. 

    And although cheating is what a person seems to be doing in relation to his partner this act is far from being always about a partner. Sometimes this is the way out of a very deep personality conflict. Since childhood, each of us has a dilemma every now and then – to choose the security of maternal embrace or risky exploration of the world. 

    Different parts of our “I” cannot simultaneously receive satisfaction in marriage – at least not automatically. It hurts to accept, but this is the reality of life. Some are trying to solve this dilemma in polygamous relationships, but such a compromise has many pitfalls. And by the way, keep in mind: “I am polygamous, but my wife does not know” – this is not an open marriage. As soon as cheating gets revealed, a personal conflict instantly turns into an interpersonal one, and then the question “what is wrong between us” comes to the fore. Although until the moment of finding a random text or someone else’s stuff in the spouse’s car, this was an internal conflict of one person, in fact, very indirectly related to the partner. 

    This myth follows the second, which can become destructive for the one who is cheated on. 

    Myth # 2: “We cheat because we lack something in the partner.”  

    The bitter truth is that a person sometimes enters into a relationship on the side, unconsciously rebelling against what he values ​​most in his partner. Imagine a woman who has a wonderful husband, two children, this friendly family experienced a lot of good and difficult things together. This woman insanely appreciates the care and attention of a partner. And at the same time, his courtesy and well-organized daily life suppress her. A woman falls in love with a man who has no permanent job and acts quite windy. Each of our friends, lovers reflects something special in us. Sometimes we did not suspect. 

    She, of course, feels enormous guilt, but at the same time, an incredible rise: this romance helped her to feel that she was alive again! She discovered something new in herself; she never thought she was capable of it. But at the same time, she really really appreciates her marriage. He is incredibly important to her. It’s just that a certain part of her “I” could not fully express itself in these stable relations.  

    Myth # 3: “Male and female infidelities are different in essence” 

    Men cheat easily and for the sake of drive, and women only when they feel an emotional connection, the social stereotype tells us. In fact, both men and women have emotional and sexual needs. But society, as we know, looks rather condescendingly on how a man satisfies both of them – having a reliable rear in the form of a family and sexual adventures on the side. But the woman is required to sacrifice her sexual interests for the sake of the family. 

    In fact, the role of a caring mother, which is most often chosen by a woman, turns out to be a real anti-aphrodisiac in partnerships. Responsibility for others prevents her from focusing on her desires. To reconcile the emotional connection with home reliability and comfort is not a problem to be solved, it is a paradox that needs to be dealt with somehow. And how exactly – in the form of refusal or restriction of one’s desires, polygamous relationships, open marriage – everyone already decides for himself. And no one can solve it for another. 

     

  • AirAsia to operate limited number of flights until March 31

    AirAsia to operate limited number of flights until March 31

    Low-cost carrier AirAsia Group Bhd will be operating a limited number of domestic and international flights during the 14-day Movement Control Order period aimed at curbing the spread of the Covid-19 infection.

    When contacted, a spokesperson for the airline said the limited operations are subject to change due to the fluidity of the situation.

    “Affected guests will be promptly notified via email or SMS. AirAsia strongly encourages guests to update their contact details using the “My Bookings” feature on airasia.com to ensure that they receive timely notifications.

    Guests may check on their flights via the “Flight Status” feature, as well as available flights on the airasia.com website and mobile application.

    For the further and latest information on options and eligibility related to Covid-19, guests can visit the Covid-19 “Customer Guide,” the spokesperson responded.

    In a note to investors yesterday, AmInvestment Bank Research said it is projecting a wider loss of RM985.4 million for AirAsia for its financial year ended Dec 31, 2020 (FY20), from RM784.2 million previously. For FY21, the research house is forecasting a smaller net profit of RM258.9 million, from a net profit of RM482.3 million previously.

    It said the earnings downgrade is to mainly reflect a 10% contraction in passengers for FY20, from a 5% contraction previously, against a backdrop of weak demand for air travel currently followed by the cancellation of Visit Malaysia Year 2020 (VMY2020).

    “We believe the cancellation of VMY2020 will add pressure to airlines including AirAsia that are already suffering from the weak air travel demand due to the Covid-19 outbreak. AirAsia has already seen a double-digit year-on-year decline in its passengers since February,” it added.

    The research house cuts its fair value on the budget carrier to 50 sen, from 94 sen previously and maintained its “sell” call on the airline.

    AirAsia shares closed at 52 sen yesterday after dropping nine sen or 14.8%. It saw 48.54 million shares done.

  • AirAsia Updates Rebooking Policy

    AirAsia Updates Rebooking Policy

    AirAsia has updated its rebooking policy so that customers with tickets issued on or before 22 March 2020, with a departure date between 23 March and 31 May 2020, can select from the following two options:

    Unlimited Flight Change: Customers can change their ticket to any travel date before 31 October 2020 on the same route for an unlimited number of times without any additional cost subject to seat availability; OR

    Credit Account: Retain the value of the flight booking in the customer’s AirAsia BIG Member account for future travel with AirAsia to be redeemed within 365 calendar days from the issuance date. The travel date of the new booking can fall on any date within the published flight schedule on airasia.com.

    The above information is only applicable for direct online bookings made via airasia.com. For group bookings or those made with travel agents, the traveler must contact their booking agent directly for further assistance.

    As this is a rapidly changing situation, travelers should make sure that their airline has their correct contact information and should carefully monitor their airline’s website and social media accounts for any new updates.

  • Twitter to verify health experts with priority

    Twitter to verify health experts with priority

    Twitter is taking another step in fighting misinformation and highlighting credible sources of info about the ongoing COVID-19 pandemic. The company explained in a tweet that it is “working with global public health authorities to identify experts” and get them verified as soon as possible. The Twitter verification label signifies that a profile is authentic, trusted, and a source of truth for an individual, business or organization.

    In the past, the process of verification was under attack for giving the blue label to radical groups and individuals. The verification program was suspended in 2017 after it verified the organizer of white supremacist rally in Charlottesville, Virginia and afterward the CEO Jack Dorsey called it “broken”. In the current situation, however, the blue badge can help people discern valid information in the high tide of rumors and speculation moving along with the viral wave.

    According to Twitter, the company has already verified hundreds of accounts but apparently there’s more to be done. In a message to health experts, Twitter explained that it will give priority to “accounts that have an email address associated with an authoritative organization or institution”, and added a link to the “How to update your email address” tutorial on Twitter’s help center.

    The company is working on a public-accessible form to help health experts apply directly for verification. “We’ll likely share a link to an intake form soon for experts to fill out to request verification”, commented Twitter product lead Kayvon Beykpour. Other tech companies offered help in providing fast and reliable information about the health situation as well. Facebook opened its Messenger app to developers to help build new messaging solutions for reporting coronavirus-related info. WhatsApp announced that it is opening an information hub in partnership with the WHO, UNICEF, and UNDP.

  • Coronavirus outbreak is affecting Facebook services too

    Coronavirus outbreak is affecting Facebook services too

    As more countries enact lockdowns due to coronavirus spreading and order population to stay home, wireless service provides are faced with new challenges. YouTube, Netflix and a couple of other important streaming services have already adjusted the quality of their stream to avoid internet congestion across Europe.

    Facebook is one of the companies that registered unprecedented traffic during the coronavirus outbreak. Facebook, Messenger, and WhatsApp have become vital apps for those who must remain home if they want to stay in touch with their friends and family. As such, Facebook announced that it’s struggling to maintain the reliability of its services during the COVID-19 outbreak.

    During this emergency, we’re doing everything we can to keep our apps fast, stable, and reliable. Our services were built to withstand spikes during events such as the Olympics or on New Year’s Eve. However, those happen infrequently, and we have plenty of time to prepare for them. The usage growth from COVID-19 is unprecedented across the industry, and we are experiencing new records in usage almost every day.

    And it’s not just the increased traffic that is putting a strain on all Facebook’s services, but the fact that all of the company’s employees are now working from home makes it even more challenging to maintain stability.

    In that regard, the social network giant announced that it will temporarily reduce bit rates for videos on Facebook and Instagram in those regions that are most affected by the COVID-19 pandemic. Also, the company is now testing and preparing for any issues that might arise in the coming months.

    Unfortunately, the crisis hasn’t reached its peak yet, as more countries are just starting to be affected by the coronavirus outbreak, so we can definitely expect things to get worse in the coming weeks.

  • Apple drops iOS 13.4 and iPadOS 13.4 with some great features and bug fixes

    Apple drops iOS 13.4 and iPadOS 13.4 with some great features and bug fixes

    As expected, Apple today unveiled iOS 13.4 and iPadOS 13.4. Both updates are full of new features for compatible iPhone, iPod touch and iPad models. One of the new features for all three devices is a revamped toolbar for the Mail app. The revision moves the delete icon away from the reply icon to prevent users from accidentally deleting an email they wanted to reply to.

    Also part of the update is iCloud file sharing which allows users to share iCloud Drive folders with others. Any file changes will immediately be seen by those who have access to view it. You can set this feature so that people that you don’t explicitly invite to share the folders with or allow access to, are blocked from viewing what is inside them. You can give some users permission to make changes and upload files while others you can limit to viewing and downloading files.

    A small change to the URL bar in Safari will allow someone to type a new web address instantly in the bar even when another URL is highlighted. Previously, the user would have to tap outside of the highlighted URL to tap in a new website address. The update adds nine new Memoji stickers and makes changes to the TV app affecting how the streaming service is affected (via Wi-Fi or cellular). Those without a plan offering unlimited data can select a Data Saver option that throttles the streaming rate to 600MB/hour.

    With iOS 13.4, Apple is allowing developers to offer universal purchase support. This will allow those sporting an Apple device to purchase one app and have it work on multiple Apple platforms including the iPhone, iPod touch, iPad, Mac, and Apple TV. The new update also includes a new Shortcuts Action for Shazam, and games recently played in Apple Arcade will now appear in the Arcade tab so that the user will be able to continue where he left off even when switching devices.

    CarPlay received a couple of changes including support for third-party navigation apps and in-call information will now appear on the CarPlay Dashboard. And while this will only be of interest to those who can read and write Arabic, the predictive keyboard on iOS devices will now support that language.

    In addition, the update exterminates several bugs including one in the Mail app that listed emails out of order. A bug that used excessive storage for Photos has been fixed as has a bug that showed cellular data as being off when in reality, it was on. And those whose camera viewfinder appeared as a black screen will be happy to know that Apple has taken care of this issue. A bug that prevented the Safari browser from inverting when Dark Mode and Smart Invert are enabled has been fixed, and there are several more issues that Apple has taken care of.

    The update to iPadOS 13.4 adds support for the Magic Keyboard Case on the 12.9-inch and 11-inch iPad Pro models (both the recently launched models and the 2018 versions). Installing the update will add iPad support for the Magic Mouse, Magic Mouse 2, Magic Trackpad, Magic Trackpad 2, and for third-party wireless Bluetooth and USB mouse accessories. The addition of trackpad support will allow those who own a compatible iPad Pro to use Multi-Touch gestures to scroll, zoom in or out, make a “right-click,” tap to click and more.

    The update adds the iCloud Drive folder sharing and the new Memoji stickers. And yes, iPadOS 13.4 also has a list of bugs that the update exterminates.

    To update your iPhone or iPad, go to Settings > General > Software Update.