Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • YouTube TV gives away some freebies to long-time subscribers

    YouTube TV gives away some freebies to long-time subscribers

    YouTube TV is giving fans a bit of recognition for being loyal to the service for a long time. If you’re not a YouTube TV subscriber or just subscribed recently, you’re not be getting this freebie, but don’t be disappointed, perhaps the promotion will be back at some point in the future.

    But right now, many long-time YouTube TV subscribers are getting free Showtime this summer. You don’t have to do anything to get the deal, if YouTube TV thinks you’re subscribed for enough time, you’ll be getting Showtime for no cost until September 5, 2019.

    Showtime subscription costs $10.99/month, so YouTube TV is giving some of its subscribers a little bit over $30 for free for being loyal. It’s not much, but it’s free and those who like Showtime may continue to pay for the service after September 5th.

    Think of it like a 3-month trial rather than the 7-day trial that Showtime typically offers to those who wish to try its service before becoming a subscriber. Unfortunately, it’s unclear for how long you have to be subscribed to receive the freebie, but if you qualify for the promotion, you’ll most certainly be notified by YouTube.

  • Google Assistant brings back handy parking location functionality

    Google Assistant brings back handy parking location functionality

    Google’s industry-leading virtual assistant can be of great help not only when you’re actually behind the wheel, but also to remind you where you’ve parked your car at the end of a nice day walking around town. There are in fact a number of ways in which Google Assistant can lend a hand with locating your parked vehicle, and one feature, in particular, has caught our attention after first being spotted.

    That’s because this was apparently a thing back in the Google Nowadays of 2014, going away for some reason several years ago only to recently return in modernized fashion. You don’t have to actually do anything to get your digital assistant to estimate where you probably stopped driving and started walking.

    Based on your location history, your Android phone will let you know where you may have parked, and although the feature is unlikely to wow you with its accuracy, the fact it can loosely determine the whereabouts of your car with absolutely no effort on the user’s part is pretty cool… and a little scary. Of course, if you happen to often forget where you’ve parked or need perfect precision from this Google Assistant skill, you can always manually save your exact location by saying “Ok Google” and one of several magic phrases before leaving your vehicle behind.

    That’s especially useful if you want to keep a record of your precise parking spot in a crowded lot, but otherwise, the automatic feature is likely to prove fairly convenient as well. Particularly if you forget both where you parked and to manually command your voice assistant to save the location of your car, in which case this could prove an outright life-saver.

    As always, not everyone appears to have gained access to the newly added revived functionality straight off the bat, so for the time being, it might be wise to continue using the manual parking location reminder.

  • Upcoming free app for the Apple iPad might turn you into the next Michelangelo

    Upcoming free app for the Apple iPad might turn you into the next Michelangelo

    Adobe announced that its drawing and painting app for the iPad originally called “Project Gemini,” will be known as Adobe Fresco when it launches later this year. Fresco is an old technique used for hundreds of years that involves painting on wet plaster. It requires the artist to complete the painting before the plaster dries. That type of “spontaneous creativity” is at the center of Adobe Fresco. The app will first be available for iPads with Apple Pencil support, which means that users can unleash their creativity wherever they are. Eventually, Fresco will be offered for other stylus supporting touchscreen devices.

    The app uses Adobe’s AI-based Sensei platform for the Live Brushes feature. This allows users to “paint” on the app using watercolors and oils and experience the same response as a painter would in real life. Adobe says that those using the app can even paint with virtual water to dilute colors. The company has gone to the trouble of determining how certain paint pigments interact on different types of surfaces and has recreated these experiences for the Adobe Fresco app.

    Brushes used in Photoshop can also be employed in Adobe Fresco and users have access to digital brushes from the artist and digital brush creator Kyle Webster. The app is equipped with vector brushes to allow the artist to “create clean, crisp, and infinitely scaleable lines and shapes.” And users will be able to create their own brushes thanks to Adobe Capture.

    “Drawing is fundamental to developing creative literacy. It is most people’s first connection to creativity, and every great painting, sculpture, film, or building began with a drawing. And today, more than ever, it’s essential for everyone to develop creative literacy. As artificial intelligence takes over more and more repetitive and mundane tasks, creativity is the unique human quality that sets each of us apart and helps us succeed.

    Connecting brain and hand through drawing unlocks creative magic. To forge that connection, a digital generation needs a digital tool, which is why we’re developing a powerful and sophisticated drawing and painting application.”-Adobe

    While Fresco will have professional features like layers, masking, and selection, Adobe points out that the app has what it calls a “streamlined” interface that even children can use. And Fresco users will be able to move their project between the app and Photoshop seamlessly. The art can also be exported to PDF where it can be edited using Adobe Illustrator.

    Whether you’re a professional artist or just sketch for a hobby, Adobe Fresco is all about creating. The app will be free and if you’re an iPad user, you can submit a request to try the beta version of the app by registering here.

  • Salesforce Brings the Customer Data Platform to the World’s #1 CRM

    Salesforce Brings the Customer Data Platform to the World’s #1 CRM

    Salesforce, the global leader in CRM, today unveiled its Customer Data Platform (CDP) with the next generation of Customer 360. New platform services will enable companies to unify disparate customer data throughout their entire organization and then personalize every engagement based on a single view of the customer. Customer 360 will go beyond traditional CDP capabilities and extend the power of CRM with consumer-scale data management and activation.

    “Customers today will not settle for fragmented experiences, and companies recognize that creating a single view of the customer is imperative to earning their loyalty,” said Bret Taylor, President and Chief Product Officer, Salesforce. “With Customer 360, we continue to extend our platform in new ways, empowering brands to unify data and personalize customer engagement at scale.”

    Customers Expect a Level of Personalization They’re Not Getting

    Most of the interactions that customers have with brands today are disconnected and therefore underwhelming. The latest Salesforce Connected Customer report finds that 78 percent of customers expect consistent interactions with a company regardless of the department they’re dealing with, yet only 50 percent of companies tailor their engagement based on a customer’s past interactions.

    The challenge for companies is that they are swimming in a deluge of customer data. Many are trying to unify data from legacy systems, disconnected channels, multi-channel attribution and elsewhere. They also need to adhere to regulations like GDPR and adapt to new channels like voice and chatbots. In this reality, delivering personalized and integrated engagement is difficult, and customers often pay the price. A retailer is unlikely to know that the customer who just contacted customer service for a broken product is the same one that also just received a promotional email for that same product.

    The Next Generation of Customer 360 Delivers Integrated Customer Engagement

    At Dreamforce 2018, Salesforce introduced Customer 360, which allows companies to connect Salesforce apps and create a unified customer ID to build a single view of the customer. Additionally, by extending the power of Customer 360 with MuleSoft, companies can connect any app, data source or device across any cloud and on-premise. Today, Salesforce is expanding Customer 360 with new advancements that will make it easier to bridge fragmented customer data across the entire organization and enable companies to deliver integrated customer engagement at scale.

    The next generation of Customer 360 will enable:

    • Data Unification and Consent Management: Brands will be able to unify all of their customer data to create rich customer profiles. This includes known and unknown data such as cookies, customer first-party IDs and more. With Salesforce’s consent management framework, companies also have the ability to easily gain customer consent wherever they engage–from email marketing to digital advertising.
    • Advanced Audience Segmentation: Segmentation capabilities will allow companies to identify specific groups of people to engage with in real-time based on demographics, engagement history and all other customer data available. For example, a company will be able to build an audience of female shoppers interested in running shoes based on information gathered from a combination of web browsing activities across several retail sites, marketing email interactions, previous purchases and more.
    • Personalized Engagement Everywhere: Once a brand knows what audience segment they’d like to reach, it can then activate the customer data across marketing, commerce, service and beyond. This means companies won’t skip a beat, reaching customers and prospects across channels like ads, email, social, mobile and web that are all integrated to deliver a continuous experience with the brand.
    • Optimization Based on Einstein Insights: With artificial intelligence, companies will be able to analyze and understand how and when to engage with customers to drive customer loyalty and improve business performance. Customer profiles are continuously updated based on their behaviors – as customers click on an ad, browse an ecommerce catalog, buy a product and open an email. This allows brands to leverage AI to drive the most relevant mix of product and channel recommendations to optimize channel engagement and customer satisfaction.

    “Enterprises are having a difficult time capturing all of their customer data in one place. With so much data coming in from dozens of sources, it’s hard for companies to keep track of it all, let alone use it to their advantage to deliver the connected experiences that customers want,” said Sheryl Kingstone, Research Vice President & General Manager at 451 Research. “A lot of solutions out there claim to solve these common challenges, but miss the mark. What Salesforce is announcing today is a strategic step forward in helping companies truly understand their customers through a single lens and engage with them one-on-one across marketing, commerce, service and beyond.”

    “Pacers Sports & Entertainment hosts hundreds of games, concerts and events each year for millions of fans in Indiana. Since teaming up with Salesforce, we’ve been able to improve fan engagement and build loyal relationships” said Todd Taylor, CMO, Pacers Sports & Entertainment. “We can now reach fans with the content most important to them, deliver personalized customer service and analyze how best to engage to keep them happy and involved alongside the entertainment experiences that we deliver. Customer 360 is a breakthrough innovation that we’re excited to adopt as we continue to grow the relationships we have worked hard to create with our fans.”

  • Operation Octopus cracks down on counterfeit dolls in claw machines

    Operation Octopus cracks down on counterfeit dolls in claw machines

    Hong Kong Customs has conducted a territory-wide operation to combat counterfeit dolls in claw machines.

    Codenamed “Octopus”, the operation proceeded from June 5–13 and resulted in the seizure of about 2700 suspected counterfeit dolls and other relevant items with an estimated market value of about HK$300,000 (US$38,322).

    Customs had earlier received information alleging that the presence of counterfeit dolls in claw-machines shops was widespread in the market. Officers later conducted patrols in different districts.

    After further investigation with the assistance of a trademark owner, Customs officers raided six claw-machine shops in Chai Wan, Lam Tin, Mong Kok, Tuen Mun and Tin Shui Wai as well as a storage facility in San Po Kong. Some 2700 suspected counterfeit dolls and other suspected counterfeit goods, 15 claw machines and five token changing machines were seized.

    During the operation, three men and three women were arrested, including three shop owners and three staff members, aged between 26 and 50.

    The investigation is ongoing.

    Divisional commander (IP general investigation) Peggy Tam told press that Customs would continue to step up inspection and enforcement to fight against the use of counterfeit goods for the purpose of trade. She reminded consumers to check with the trademark owners or their authorised agents if the authenticity of a product is in doubt.

    She also reminded traders to be cautious and prudent in merchandising since the possession of counterfeit goods for any purpose of trade is a serious crime and offenders are liable to criminal sanctions.

    Under the Trade Descriptions Ordinance, any person who sells or possesses for the purpose of trade any goods with a forged trademark commits an offence. The maximum penalty upon conviction is a fine of HK$500,000 ($63,870) and imprisonment for five years.

  • New era for users of Android’s Messages app starts later this month

    New era for users of Android’s Messages app starts later this month

    Instead of continuing to wait for carriers worldwide to get together to support the global rollout of Rich Communication Services (RCS), Google is taking the next generation of Android messaging into its own hands. Starting later this month in the U.K. and France, Android users will be able to opt into Google’s own RCS Chat services. Eventually, this will be offered in more countries later this year, and with Google taking care of this directly; eventually, we could see RCS made available for all Android handsets.

    The platform developed to replace short message service (SMS) on Android phones does away with the 160 character limit on texts and supports group messages. It also will show a user that a text he sent has been read (the so-called “read receipt”) and will show when someone who is part of a chat is in the middle of typing a message. The RCS platform also allows users to engage in a video chat without the necessity of installing a third party app like Duo and supports the sharing of large files.

    What RCS doesn’t have that some other messaging apps do is end-to-end encryption. This is a key security and privacy feature offered on third-party titles available for Android like WhatsApp and Telegram. But Google is working on it and Sanaz Ahari, one of the Googlers in charge of Android’s Messages app says, “We fundamentally believe that communication, especially messaging, is highly personal and users have a right to privacy for their communications. And we’re fully committed to finding a solution for our users.” Ahari adds that the goal is “a great, simple user experience that just works for every Android user.”

    Google, at least at first, will offer RCS to those Messages users who opt-in for the service when it is available in their market. When that happens, users will open the Android Messages app and will receive a prompt asking them if they’d like to sign up for RCS Chat, which is Google’s name for the SMS replacement. On new Android phones, Messages will remain the default messaging app and once the app is opened, users will be asked if they’d like to opt-in to RCS Chat. This is different than the way Apple automatically has iOS users opt-in to Messages. While Google will indeed offer RCS Chat to all Android users, they will still get to make their own choice whether to accept it.

    In Apple’s Messages, if the user sees iMessage in the text field, he knows that he is conversing with another iOS user. If he sees text message in the same field, the conversation he is having is most likely with an Android user. Google will do something similar; if you see Chat on the app, it means that the person on the other end of the message also has RCS. And as we pointed out, RCS does not have end-to-end encryption; the messages are encrypted en route from the sender to recipient, but if your RCS provider is asked by law enforcement for a copy of your RCS based conversation, the information can be delivered to them. However, once a message is received by the recipient, it is removed from Google’s servers. Drew Rowny, the product lead for the Android Messages app says “From a data retention point of view, we delete the message from our RCS backend service the moment we deliver it to an end user. If we keep it, it’s just to deliver it when that person comes online.”

    Android users should feel better about the timeline for receiving RCS now that Google is handling the rollout itself. This means that carriers’ approval is not needed. And the faster that RCS is rolled out, the quicker Android users can enjoy it.

  • L’Occitane profit rose after Restructuring

    L’Occitane profit rose after Restructuring

    Hong Kong-listed beauty-products retailer L’Occitane is reaping the benefits of a restructure with profit up 21.8 percent last financial year to €117.6 million.

    And chairman Reinold Geiger says even better results are in the pipeline. “The group now operates as a multi-brand entity, where unique brand identities are celebrated and common values shared — respecting nature, creating authentic and genuine experiences, promoting entrepreneurship, and bringing a human approach to beauty,” he said in a statement.

    “The group encourages its brands to stay agile and autonomous, yet synergies are also being identified and capitalized. With the material improvements delivered by the core L’Occitane en Provence brand, combined with the largely accretive consolidation of Elemis, the group expects to see enhanced profitability in 2020 and beyond.”

    Group net sales were €1.427 billion for the year to March 31, up 8.7 percent at constant exchange rates. Gross margin remained high at 83.2 percent and operating profit rose by 6.9 percent.

    L’Occitane’s Hong Kong net sales were €137 million, an increase of 9.9 percent year on year, or 8.6 percent at constant exchange rates. However, same-store sales fell 2.6 percent.

    “Macroeconomic uncertainties continued to erode consumption sentiment, reflected in a marked downturn in the Hong Kong retail market after the first quarter of {last year}, notably in the average ticket value,” the company said in its earnings review. “Meanwhile, the increase in mainland tourist traffic brought by new infrastructure did not uplift Hong Kong retail sales.”

    Sales in China reached €178.1 million, an increase of 11.9 percent, or 12.1 percent on a constant-exchange-rate basis.

    “Sales momentum in China was dynamic throughout the whole year,” the company said. “Sell-out sales remained strong even though trading with seven fewer stores than last year, posting a growth of 9.6 per cent at constant exchange rates, and with same-store sales growth at 6.9 percent. The marketplace channel continued to drive growth, with impressive performances recorded during key festivals such as Singles’ Day, Chinese New Year and Women’s Day. Sell-in sales also posted encouraging results, with the growth of more than 30 percent, thanks to the launch of JD and dynamic B2B sales.”

    In Japan, net sales rose 1.5 percent to €222.1 million, however in the local currency, the growth was just 0.1 percent. “The flattish performance was due to a sluggish retail market. Nonetheless, retail sales of L’Occitane en Provence grew at a low single-digit rate as compared to last year, thanks to the new stores opened, the large-scale “Balloon Journey” marketing event and successful face care campaigns during the year.”

    Taiwan net sales of €38.2 million represented a decline of 3.2 percent at reported rates, or 2.7 percent at constant exchange rates.

    “The Taiwan retail market remained competitive,” the company said. “The decrease in sell-out was largely explained by the negative 2.7 percent same-store sales growth, together with the typhoon hits and poor weather during the summer season. Web sell-out channel, however, recorded double-digit growth, thanks to the revamped own e-commerce platform as well as the development of the marketplace.”

    Most other markets remained static for L’Occitane, with the exception of Brazil, where sales fell by 4 per cent, and the US, where they soared 35 per cent.

  • HKCYIA signs MOU with Voyager to promote superyacht services in Hong Kong

    HKCYIA signs MOU with Voyager to promote superyacht services in Hong Kong

    The Hong Kong Cruise and Yacht Industry Association (HKCYIA) has signed a Memorandum of Understanding (MOU) with Voyager Risk Solutions Ltd to support its risk and insurance management services for superyachts, with full scale professional solutions that are expected to promote its upcoming initiatives in the development of the yacht and tourism industries in the Greater Bay Area.

    The move was made in view of the rapid development of the global yacht industry and the surging demand for superyacht management services in Hong Kong.

    The MOU signing ceremony, witnessed by the management of both organisations, was officiated by HKCYIA Executive Director, Kara Yeung, and Voyager’s Chief Executive Officer, Tommy Ho. The agreement will further strengthen the two organisation’s developments in the yacht industry, with increased co-operations and exchanges in tourism promotions in the Greater Bay Area.

    Speaking at the ceremony, Yeung said under the agreement Voyager will provide professional risk management and insurance consultation services to the HKCYIA in the opening and operation of its upcoming Superyacht Management Services Centre. Both parties will have regular meetings to seek further co-operations and communications that can enable services improvements and sustainable developments.

    Yeung said Hong Kong has a major role to play in its capacity as a “super connector” in the implementation of the Belt and Road Initiative and the strategy to build the 21st century maritime Silk Road, providing the necessary support in the development of the maritime industries. Its first in Asia Superyacht Management Services Centre will be a milestone development for the industry.

    The centre, a partnership project with the China Merchants Industry Holdings Co. Ltd, will provide world-class supporting services for superyachts of over 45-metres, including refit, repair and maintenance services.

    Yeung added that the centre will work with international yacht brands and top management companies to provide a wide range of professional services, including repair and maintenance, audit and survey, bunkering services, crew administration, logistics support, etc. Exclusive onshore tours with tailor-made itinerary in the Area will also be provided.

  • The Great Singapore Sale renewed this year

    The Great Singapore Sale renewed this year

    The annual Great Singapore Sale is back this month, with the theme ‘GSS: Experience Singapore’.

    Taking place between June 21 and July 28, the sale will include Shopping Sprees such as ‘TGIF!’ (held every Friday) where retailers and food-and-beverage operators will run day-long specials and discounts.

    On July 7 (7.7), there will be an additional 7 percent off all goods – a marketing initiative based on retailers paying shoppers’ goods-and-services tax.

    Beyond the mega sales and discount programs, the event will boast a host of interactive activities and experiences at Orchard Road and Kampong Gelam.

    The first, the Orchard Road Fashion Scramble on June 21, will center around a fashion show curated by the Singapore Retailers Association and TAFF. Orchard Road will be transformed into a performing arena and an interactive runway for 300 dancers and models – showcasing an array of clothing designs and trends from local and foreign designers.

    The opening segment will feature designs by popular, up and coming local designers, followed by leading international fashion houses, before closing off with award-winning creations by Singapore students.

    The Great Singapore Street Pop Up will coincide with the Orchard Road Fashion Scramble, running from Ion Orchard to Mandarin Gallery, and at Robinsons The Heeren and the Grange Road carpark. The pop up will offer retail experiences and food for 10 days from the June 21-30.

  • Daniel Wellington launches Moments of Hygge pop up Store

    Daniel Wellington launches Moments of Hygge pop up Store

    Fashion timepiece maker Daniel Wellington has launched a pop-up in Doota Duty Free, downtown Dongdaemun in Seoul.

    The Doota X DW pop-up “DW Moments of Hygge” will be open through to July 31, designed to “celebrate the small moments of happiness in life”. The opening is timed to coincide with the release of a classic watch and bracelet with red accents to reflect the colour that represents happiness in the Chinese culture, and will feature a number of customer exclusive offers at the location.

    The store is inspired by the Scandinavian Hygge philosophy, which espouses seeking happiness and contentment in moments of cosiness and pleasure in simplicity. A press release released by the firm quotes author Meik Wiking’s The Little Book of Hygge with “Hygge … is about being with the people we love. A feeling of home. A feeling that we are safe, that we are shielded from the world and [we] allow ourselves to let our guard down.”

    The pop-up is serving ice-cold cold-brew coffee in artisanal glass flasks, paired with a traditional honey cinnamon “yakgwa” cookie, a Korean treat.

  • India Circus parent eyes 10-fold growth

    India Circus parent eyes 10-fold growth

    India Circus, the design and lifestyle brand owned by Godrej & Boyce home decor,  is anticipating growth by a factor of 10 by next year, according to company management.

    The firm aims to surpass revenues of ₹300 crore (US$43.12 million) within that time.

    “Our current revenue is ₹35 crore ($5.03 million) and we are working towards achieving a ₹300 crore revenue by 2020 and ₹700 crore ($100.62 million) by 2025,” said India Circus founder and executive director Krsnaa Mehta.

    He added that the firm will rapidly grow its online and offline businesses to drive the growth. Sixty percent of the firm’s revenues are from online.

    “Currently we have five stores in total, two in Mumbai, one each in Chennai, Bengaluru and Kolkata,” said Mehta. “We are looking at a company owned, the company operated and franchise model to expand our presence across cities. Our aim is to have 40 stores by 2020, which is almost over one store per month.”

    The firm also has eyes on global expansion and has retailed in Mauritius, Singapore and Qatar as well as in Europe via the West Wing Group. It plans to be globally accessible online within five years.

    “Licensing and royalties are one of the clearest whitespaces for us,” added Mehta. “We want an omnichannel presence. Currently, we are looking at marketplaces and premium partnerships with online players like Amazon, Myntra, Jabong, Pepperfry and other players in the space.”

  • New feature in iOS 13 could save money

    New feature in iOS 13 could save money

    Ever delete an app from your iOS device, not realizing that you’re still paying a monthly fee to use it? It appears that Apple feels your pain. In iOS 13, if you delete an app, you will see a pop-up reminder if you have an active subscription to that app. A screenshot taken from an iPad running the second beta preview of iOS 13; the pop-up reminder can be seen on the screen asking, “Do you want to keep your subscription for this app?”

    The reason why this feature comes in handy is because you might delete an app and forget that you re paying a monthly subscription fee to use it. If you don’t cancel the subscription, you’ll continue paying monthly for a service that you no longer want. And to make sure that you don’t get charged for another month, the pop-up message tells you the next date when your credit card will be automatically used to renew the subscription. Of course, you can cancel your subscription no later than the day before your renewal date. The reminder also notes that if you delete the app but keep the subscription, the service can still be used on other devices.

    So let’s say that you subscribe to Hulu, paying $5.99 a month. You’re going through your iOS device and decide to delete the app, forgetting that you’re making that monthly payment automatically. If Apple keeps this new feature, before you tap that button to uninstall the app, you will see the pop-up reminding you that if you’re really cutting ties with the service, you might want to cancel your subscription. And the reminder also includes a link that takes you to your iOS subscriptions.

    Even though the iPad will have its own OS later this year, we would imagine that this feature will most likely be available for both iOS and iPadOS.

  • Pokemon GO drops support for older Android smartphones

    Pokemon GO drops support for older Android smartphones

    Niantic, developer of Pokemon GO smash hit, has just announced it will discontinue support for older Android smartphones after July 1, 2019. There’s no reasoning behind the decision, so we can only guess that the numerous updates the team plans to deliver in the coming months will probably make the game unplayable on older smartphones.

    The bottom line is Pokemon GO may stop working on smartphones running Android 4.4 KitKat after July 1, or those using these devices won’t be able to download any new updates for the game going forward.
    We can’t see people upgrading their phones just to be able to play Pokemon GO, but we also have no idea how many players will be affected by Niantic’s decision to discontinue support for Android 4.4 KitKat smartphones.

    Pokemon GO is not the only game developed by Niantic that will be discontinued on the older smartphones. The company announced that the same applies to their other AR game, Ingress. The only recommendation coming from Niantic is to update the operating systems to Android 5 or above for uninterrupted access these two game, and that’s what we’re recommending as well if you still want to play Pokemon GO or Ingress.

  • Line Friends Enters Hollywood

    Line Friends Enters Hollywood

    Global character brand Line Friends opened its second and largest official US store last Saturday.

    The new Los Angeles store on Hollywood Blvd, which offers interactive photo zones and signature character merchandise, attracted more than 18,000 visitors on opening weekend. It features a large-scale retail space with a wide array of photo zones and Instagram-ready displays.

    “As we continue to win the hearts of millennials all over the world, we are excited to have successfully opened our second and biggest Line Friends store in Hollywood, the intersection of pop culture and tourist attractions,” read a statement issued by the company.

    “As part of Line Friends’ growing global presence, the Hollywood store is a key milestone for the company in diversifying its business, aiming to be a global creative studio and continuing to expand into the US market.”

    Line Friends features characters which were originally created for use as stickers for the mobile messenger application Line, by Naver, and its 200 million active users worldwide. With Brown & Friends at its heart represented by Brown Choco, Cony and Sally as signature characters, the company is continuously creating and introducing new Intellectual Properties like BT21 and Roy6, in addition to Running Man and Usamaru.

    The Los Angeles store comes after the successful 2017 opening of the Line Friends flagship store in Times Square – which more than 300,000 locals and tourists visited during opening week – and the Line Friends pop-up store in Hollywood last year, which drew more than 15,000 visitors.

  • Costco China to launch in August

    Costco China to launch in August

    US-headquartered warehouse-club retailer Costco Wholesale will open its first physical store in Mainland China in August.

    Costco China’s first location will be in Shanghai’s Minhang district, offering memberships to family and corporate consumers at RMB299 (US$43). The firm’s membership strategy has been largely successful in most markets, with an 88-per-cent renewal rate globally.

    “Costco is good at building a loyal shopper base through its paid membership program with low prices and a select number of stock-keeping units,” said Kantar Worldpanel China GM Jason Yu on Costco China’s debut. “The question is whether they can replicate this in China easily.”

    The group will prove strong competition for Walmart China’s Sam’s Club, a premium goods retailer targeting high-end buyers and which has been accelerating store expansion for the past two years, with a target of reaching 40 locations in the territory by next year.

    Costco now has 773 warehouses worldwide and operates e-commerce sites in several international markets.

    Costco has also announced plans to launch in New Zealand, with the first store scheduled to open in 2021.