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Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Exabytes Announces Its Annual eCommerce Conference to be Held on 27 June

    Exabytes Announces Its Annual eCommerce Conference to be Held on 27 June

    Exabytes Network Sdn. Bhd. today announced that its annual event of Exabytes eCommerce Conference (EEC) is scheduled to be held on Thursday, June 27th at Malaysian Global Innovation and Creativity Center (MaGIC) in Cyberjaya. EEC 2019 carries the theme of Grow Global, Grow Fast and it focuses on four main areas – growing ecommerce business, ecommerce trends, marketing for ecommerce, and ecommerce automation. This year, EEC expects to attract at least 800 attendees of startups and small- and medium-sized enterprises (SMEs) from various sectors not just from Malaysia but from around the world. The one-day event is going to be packed with presentations and workshops by esteemed speakers from various industry backgrounds. Besides that, there will be at least 20 exhibitors of organizations that will take part in this year’s EEC.

    Registrations are now open online at www.exabytes.my/eec.

    Speaker highlights:

    • Anna Lebereva, Head of Growth Marketing, SEMrush;
    • ZiKang, Founder of FITGEAR & OXWHITE;
    • Lennise Ng, CEO of Dropee;
    • Diego Olivier Fernandez Pons, Scientific Advisor, Tezos Southeast Asia;
    • Roberto Cumaraswamy, CMO-on-Demand, robertocumaraswamy.com;
    • Christopher Lowe, Senior Account Manager, Insider;
    • Xin-Ci, Head of Marketing, StoreHub; and,
    • Nowrid Amin, Digital Marketing Strategist of IQI Global.

    More speakers will be announced from time to time.

    Chan Kee Siak, CEO of Exabytes said, “EEC is back for the sixth time and with a bigger goal to inspire startups and SMEs to grow their business beyond Malaysian borders. Since it started, EEC has been gaining momentum as a platform for startup entrepreneurs, C-level executives and other attendees to share, learn and network. We look forward to hosting them on June 27 in Cyberjaya.”

    “Thriving ecommerce presents opportunities. There is so much to learn about it so we’ve planned to cover a variety of topics such as analytics, big data, elogistics and mobile payment technologies. We are currently offering early-bird promo tickets and those who are interested can purchase them online at www.exabtyes.my/eec,” Chan explained.

    Started in 2014 with only 100 attendees, EEC has grown to be a popular ecommerce event in Malaysia attracting participants from around the world. In 2019, EEC targets to more than double its attendees from 396 in 2018 to a minimum of 800 this year.

    About Exabytes Network Sdn. Bhd.

    Founded in 2001, Exabytes Network Sdn. Bhd. is a leading web hosting and cloud service provider in Southeast Asia. It specializes in providing services of cloud hosting, shared hosting, email hosting, Virtual Private Server, dedicated servers, domain name registration, digital marketing and others. The Company currently serves over 100,000 small- and medium-sized businesses in 121 countries. Exabytes Network is part of Exabytes Capital Group Sdn. Bhd. It is headquartered in Penang, Malaysia. Website: www.exabytes.my.

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  • Google is still working on an exciting AI feature

    Google is still working on an exciting AI feature

    Tweets sent by Google Photos product lead David Lieb indicate that the company has not given up on the Colorize feature it unveiled at Google I/O last year. The feature uses machine learning tools to add colors to old black and white photos. He said that Google hopes to have Colorize out in beta form soon and said that he’d love to hear feedback from Android users. The Colorize feature, when it does get pushed out, will show up as a filter in the Google Photos app.

    Lieb did say that Colorize needs some more work, and for proof of that, he showed a black and white photo taken during his grandparents’ wedding day (his grandmother is 104!). While Colorize did add color to the image, it also added a pink tinge to his grandfather’s pants. The Googler assures us that his grandfather did not wear pink pants at his wedding.

    Meanwhile, another feature that Google introduced at its 2018 developers conference, Color Pop, was pushed out just a week after the feature was unveiled. Using AI, Color Pop takes the background of a photo shot in Portrait mode and changes it to black and white; the subject matter remains in color. The stark difference between the two makes the subject pop, or stand out. Color Pop appears as a filter option in the Google Photos app after you snap a Portrait.

  • Vietnam Equity Firm buys into Vietnam’s Pharmacity

    Vietnam Equity Firm buys into Vietnam’s Pharmacity

    Vietnam private equity firm Mekong Capital has issued funding to pharmacy chain Pharmacity.

    Pharmacity is now the eighth company to receive funding from Mekong’s latest financing round, following the firm’s investment in mattress producer Vua Nem last year.

    With 186 outlets retailing both traditional Vietnamese and Western medicines, Pharmacity is the country’s most widespread network of pharmaceutical products stores, with 1 million subscribers to its loyalty program. The firm is targeting 1000 outlets in VIetnam within two years.

    “Our partnership with Mekong Capital will empower us to continue improving healthcare for the Vietnamese people,” said Pharmacity founder and CEO Chris Blank, “and help accelerate our growth while better positioning us to execute on our vision and mission to build the most convenient pharmacy chain where customers fully entrust their health and wellness.”

    “The company was the first retailer in this sector to demonstrate that all of Vietnam’s regulations and compliance thresholds can be met and still generate a healthy store level profitability,” added Mekong Capital partner Chad Ovel.

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  • Customs seizes $7 million worth of fake goods

    Customs seizes $7 million worth of fake goods

    Hong Kong Customs has seized 55,000 items of fake goods destined for the US during a three-month campaign to combat cross-border counterfeiting. The haul, some of which is shown in the accompanying photograph, included trainer, apparel, mobile phones and accessories, handbags and Beats-branded headphones.

    Customs officers estimated the value of the haul to be about HK$7 million.

    “Hong Kong Customs has been working closely with the US Customs and Border Protection using intelligence exchanges, and took targeted enforcement action between January and April including stepped-up inspection of suspicious express courier parcels destined for the US,” said a Customs spokesperson.

    “Hong Kong Customs will continue working closely with overseas law enforcement agencies to combat cross-boundary counterfeiting activities through intelligence exchanges and joint enforcement actions.”

    Under the Trade Descriptions Ordinance, any person who imports or exports any goods to which a forged trademark is applied commits an offense. The maximum penalty upon conviction is a fine of $500,000 and imprisonment for five years.

  • SM Retail Achieves Small Profit Boost

    SM Retail Achieves Small Profit Boost

    SM Retail has achieved a first-quarter profit increase of 5 percent to P2.7 billion (US$51.7 million).

    Retail revenues in the first three months rose by 13 percent year-on-year to P79 billion, while sales from specialty retail stores grew by the same percentage to P19.6 billion.

    As at the end of March, SM Retail had 2385 stores, comprising 63 department stores, 1388 specialty retail stores, 57 SM Supermarkets, 53 SM Hypermarkets, 194 Savemore, 52 WalterMart, and 578 Alfamart stores.

    The figures were included in the quarterly report of SM Investments, which boosted its profit by 26 percent to PHP10.7 billion (US$205 million).

    The gains reflected improved sales from the retail business as well as its property and banking activities.

    Consolidated revenues during the period were up 15 percent year-on-year to PHP109 billion ($2.1 billion).

    “We continued to deliver double-digit growth to both our top and bottom line in the first quarter,” said SMIC president Frederic DyBuncio. “Performance was strong across our businesses, particularly for our banks.”

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  • WH Smith expands King Power partnership into Singapore

    WH Smith expands King Power partnership into Singapore

    WH Smith has widened its franchise partnership with King Power Group (Hong Kong) to Singapore.

    Until now, the franchise partnership deal struck last year covered Hong Kong only.

    The new partnership aims to grow WH Smith’s presence in Singapore and explore opportunities in rail and metro stations, ferry terminals and commercial centres. It excludes airport locations which WH Smith will continue to run directly.

    “We believe in the strength of the WH Smith brand and its business expertise as a leading international news, books and convenience operator,” said King Power MD for travel retail and duty free, Sunil Tuli.

    “The King Power Group has more than 25 years’ travel retail business presence in Asia, and we are well placed to develop the WH Smith business in Singapore.”

    “We are pleased to have extended our partnership with King Power Group,” said WH Smith MD international, Phil McNally. “We continue to be ambitious about expanding the WH Smith brand in Asia and, today, we are active and strongly growing in six countries in the region – in Singapore, Malaysia, Indonesia, the Philippines, India and China.”

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  • Thailand acquisition boosts BreadTalk Turn Over

    Thailand acquisition boosts BreadTalk Turn Over

    Singapore’s BreadTalk Group has reported a year-on-year revenue increase of 6.1 percent to S$157.6 million (US$115.56 million) for its first financial quarter this year.

    The group’s net profit increased by 11.5 percent to $1.3 million over the period. Sales at BreadTalk’s bakery division rose 2.3 percent to $72 million ($52.8 million) during the first quarter with the consolidation of revenue from its Thailand bakery business, following the acquisition of the 50 percent interest in BTM from Minor Food Group. Excluding that, revenue would have been lower by 5.7 percent year on year, due to lower revenue from the directly operated stores in Beijing and the franchise business in China, partly offset by stronger revenue by the directly operated Singapore stores.

    The consolidation of the Thailand business added 47 BreadTalk outlets to the group’s direct operated store count.

    “Last year was a year of milestones for us,” said group CEO Henry Chu. “We expanded into new markets such as London with Din Tai Fung and brought our joint-venture partners Song Fa Holdings and Wu Pao Chun Food into strategic markets such as China and Singapore respectively.“With the new partnerships, we laid the foundations to diversify our business portfolio so as to achieve sustainable growth for the group.

    In addition, we embarked on efforts to increase our central kitchen production facilities in China and Thailand. The 6.1 percent increase in group revenue show that these efforts are starting to pay off,” he said.

    “Looking forward, we will continue to strengthen our presence of existing brands in key markets. We will continue to develop in talent development and the setup of our third regional office in Bangkok as we position ourselves for growth in Thailand and greater Mekong-region markets.”

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  • Takashimaya After Opportunities in South East Asia

    Takashimaya After Opportunities in South East Asia

    Three Southeast Asian countries are on Japanese department store operator’s radar. Takashimaya says it is evaluating opportunities to open department stores in the Philippines, Malaysia and Indonesia.

    However, in an interview, Takashimaya’s president Yoshio Murata said while new stores in those markets could be an option, the company’s priority now is to focus on “raising the profitability of the four stores” it already has in Southeast Asia and China.

    Takashimaya opened a store in the IconSiam development in Bangkok late last year, adding to stores it already had in Shanghai, Singapore and Ho Chi Minh City.

    In May last year, it was reported that just one of its overseas stores was then trading at a profit – the Singapore flagship on Orchard Road. But the company said it believed it could make them all profitable by 2023, including the Bangkok one.

    This week, Murata said the company plans to strengthen its overseas operations and sees an opportunity for growth in Southeast Asia, in particular.

    Additional locations “are entirely possible,” he said, so long as there were good locations available.

    The company is facing problems in its home market where an aging population and declining birth rate are making business growth a challenge.

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  • SM Prime profit rises 16% in first 3 months this Year

    SM Prime profit rises 16% in first 3 months this Year

    Philippine property giant SM Prime Holdings says its net income in the first quarter increased 16 percent based on higher rental income and residential sales.

    Gross earnings increased 14 percent to PHP26.5 billion (US$508.1 million) during the time period, while total outgoing grew 11 percent to PHP13.6 billion ($260.7 million). Net income attributable to shareholders hit PHP8.8 billion ($168.7 million) in the first quarter, in comparison with PHP7.6 billion ($145.7 million) for the same period a year earlier.

    “SM Prime continues to benefit from the overall growth of the Philippine economy that boosts the household income of most families,” said SM Prime president Jeffrey Lim. “We are optimistic that we will sustain this performance this year as we continuously expand our core businesses in developing provincial cities across the country.”

    The firm plans to launch four new malls this year in Pangasinan, Zambales, Caraga and Zamboanga.

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  • Carrefour China Sale not on the Agenda

    Carrefour China Sale not on the Agenda

    Carrefour has denied business media reports it is considering selling all or some of its Chinese retail business.

    According to an article, quoting “people familiar with the matter”, the French retail giant is mulling options for the future of the Carrefour China business where sales fell 10 percent last year to €3.6 billion.

    Carrefour “is working with an adviser and has begun reaching out to potential suitors”. Its sources asked not to be identified because the deliberations are private.

    However, a spokeswoman for Carrefour responded saying a sale of the business is “not on the agenda.”

    Analysts estimate the Carrefour China business could fetch about US$1 billion if it was sold in total, however, options being considered to include selling a share to a local partner – or do not sell any of it. No final decision has been made as yet.

    The first Carrefour China supermarket was opened in 1995 when the French company was one of the first foreign retailers to enter the market. Since then it has opened about 245 stores, mostly large-format hypermarkets.

    In March, Carrefour reported its Chinese business had boosted profit 11-fold to €45 million.

    “China is a retailing laboratory for the world,” said Thierry Garnier, president and CEO of Carrefour China at the time. “For Carrefour, China is a specific market that has helped us to learn and to understand the future.”

    And last month the company said it was partnering with local electronics retail Gome to open stores-in-stores in Carrefour hypermarkets selling electrical goods after a successful trial in 11 stores.

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  • South Korean retail sales surged during Holidays

    South Korean retail sales surged during Holidays

    The unprecedented extension of the Japanese Golden Week holiday to 10 days has seen a surge in tourists visiting South Korea.

    The holiday was extended to mark the enthronement of Crown Prince Naruhito from the usual April 29 to May 5 period.

    Duty free businesses saw big jumps in sales during the period compared to the previous year. Lotte Duty Free in Sogong-dong saw a 45 per cent sales increase, while Shinsegae Duty Free in Myeongdong saw an 80 per cent year-on-year increase.

    Hotels in the main commercial districts of Seoul also saw double-digit occupancy boosts during the period above Golden Week figures for last year.

    Tourism from China was also up 25 per cent during the period, although this rise was lower than in the first four months of this year.

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  • Cat Opening First Australian Store

    Cat Opening First Australian Store

    Global workwear brand, Cat, will open its first flagship store on Australian soil this weekend, on Saturday, May 11, at Pacific Werribee shopping centre in Victoria, according to owner Accent Group.

    For a brand that is all about “being on the tools” it was important to create a physical space that reflects the brand’s dedication to Australia’s trade business, according to Accent Group chief executive officer Daniel Agostinelli.

    “We’re committed to growing our local offering to be a leading player in the Asia-Pacific region,” Agostinelli said, noting that Cat was one of the group’s most successful brands.

    The grand opening will offer a free in-store barber service, as well as coffee and donuts to new members, and exclusive gifts for the first 20 visitors to walk through the doors on Saturday and Sunday.

    This is the first standalone store for the brand, though it has traded online and through retail partners, including The Athlete’s Foot, which is also owned by Accent Group, Totally Workwear, Shoes2U and The Hardware Store.

    Wesfarmers has also invested recently in the workwear space, with its commitment to a partnership with custom workwear brand ONTHEGO.

    The partnership initially involved the brand being offered through Officeworks’ website, but has since been expanded to include in-store kiosks at several Officeworks sites, allowing customers to create their own workwear on the spot.

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  • Rituals Hong Kong Store About To Open

    Rituals Hong Kong Store About To Open

    The first standalone Rituals Hong Kong store is slated for opening in July as the Dutch cosmetics retailer ramps up its presence in Asia.

    The company has promoted business development manager of travel retail, Marjet de Vlieger, as head of travel retail Apac. She will take up the newly created role on July 1 and relocate to the city in January. A Rituals Hong Kong office and warehouse are set to open next month.

    Until now, Rituals has only been sold in the region through concessions, including one at the T Galleria by DFS stores on Kowloon’s Canton Road. But that is about to change. Along with the Hong Kong store, the first in Asia, Rituals plans 10 new points of sale in the region, including a debut in South Korea.

    “Opening the Hong Kong office and warehouse facility is a major investment and steps forward as we look to convert the Asia opportunity,” said Rituals director of travel retail Neil Ebbutt.

    “For Rituals, travel retail is leading the way in building the brand’s presence in Asia, which not only shows the power of the channel but also allows airports and retailers to better differentiate themselves by being the gateway into the Rituals world.

    “Our vision is to build a truly global lifestyle brand and we’re ready to capitalize on this travel retail-first approach,” he said.

    Rituals has a five-year plan to build sales across Asia encompassing travel retail, standalone stores, and e-commerce. It will seek partnerships with airlines and hotels through a network of distributors.

  • Indonesian Retail Sales Down Last Month

    Indonesian Retail Sales Down Last Month

    Indonesian retail sales grew by 10.1 percent in March following a 9.1 percent increase in February, according to central bank survey data.

    The strong March performance was underpinned by sales of apparel along with automotive parts and accessories.

    However, the bank’s survey predicted that Indonesian retail sales growth will rise by a more modest 5.7 percent in April, the same figure it projects for the full year.

  • APAC leads global convenience sector

    APAC leads global convenience sector

    The Asia-Pacific region is the largest and fastest-growing region in the global convenience market, according to a new report by GlobalData.

    The research firm forecasts a compound annual growth rate of 10.6 per cent over the 2017-2022 period, due to local retailers increasing focus on store modernisation, the inclusion of technology, and a shift in consumer spending encouraging an investment in the channel.

    International retailers are beginning to see the necessary changes, GlobalData retail analyst Honor Strachan said, but their efforts are far from the transformation seen in Asia.

    “In a bid to attract new customers and prevent shopper desertion as the market becomes more competitive, convenience retailers are …refurbishing stores to incorporate new ranges (fresh, organic, and free-from are all gaining shelf space),” Strachan said.

    “[As well as] new concepts such as food service, mobile charging points and online purchase collection desks to help drive footfall, average basket size and customer satisfaction.”

    Strachan adds that these changes benefit store sales and profitability in a time that retail space is becoming more and more expensive, and margins come under pressure for inflation and discounting.

    7-Eleven is one such chain, having invested heavily into innovating its convenience offering over the last few years in order to get ahead of the competition – opening unstaffed stores in the region, as well as focusing on improving its delivery service in more populated areas.

    According to 7-Eleven chief executive Angus McKay, customers today want a different retail experience from what has long been expected from convenience chains.

    “You have to be patient and really be on your game and know what the customer wants, and be prepared for them to change their minds,” McKay previously told Inside Retail.

    “We’re investing in becoming better retailers.”

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