Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Siam Paragon and Siam Center to welcome festival of happiness

    Siam Paragon and Siam Center to welcome festival of happiness

    World-class shopping center Siam Paragon and Siam Center, The Ideaopolis—shopping destinations in the heart of Bangkok forever beloved by Thais and tourists—is throwing a big year-end campaign “The Season of Siam Celebration”, offering unrivalled promotions to boost spending during the festival of happiness. The campaign allows shoppers to select the right gifts for their beloved ones and to have a chance to win a number of world-class prizes worth over 5 million baht, from 19 this November to 10 January 2016.

    Chanisa Kaewruen, executive vice president to Marketing and Business Relations of Siam Piwat Co., Ltd, says, “Each year marketing promotion campaigns during the yearend and the upcoming new year are one of the biggest promotional activities and every shopping center will launch its own smart strategies to attract local and international shoppers to spending during high season. This year Siam Paragon and Siam Center is launching “The Season of Siam Celebration” campaign, offering the most desirable year-end promotions. Aiming to bring happiness to shoppers, this campaign has great support of AEON credit card, Millennium Auto Company Limited, True Corporation Public Company Limited and Muang Thai Life Assurance Public Company Limited. The highlight of the campaign is a range of world-class prizes which will be easily given away to customers. Simply spend every 2,000 baht to have a chance to win a grand prize: a luxurious BMW 320i M Sport and many other prizes such as Siam Gift Card and Club 21 Gift Card. Members of Platinum M Card, VIZ Card, AEON credit card, True, and Muang Thai Smile Club will be granted a double coupon.”

    Furthermore, a series of prizes will be given away as part of a sales boost throughout December. Spending of 30,000 baht and more instantly gets an exclusive gift from renowned brands in Siam Paragon and Siam Center—a quota of 200 available. From 25 this December onward shoppers will have a chance to win a one-of-a-kind prize, first ever made in Thailand, a Limited-Edition Snow Globe. Those spending 50,000 baht and more at Siam Paragon instantly get a Limited-Edition Siam Paragon-Patterned Snow Globe. And those spending 30,000 baht and more at Siam Center also get a Limited-Edition Siam Center-Patterned Snow Globe. The exclusively made snow globes are limited and will attract a lot of interest from local and international shoppers.

    “Siam Paragon and Siam Center also give a sense of importance to customers who also join membership of ours. That is to say, the first fifteen members of Platinum M Card with top spending will be granted an exclusive trip to Japan with luxury accommodation and a Michelin-star dining experience. The first six members of VIZ Card with top spending will win an iPhone 6s as well.

    “The company is confident that shoppers will enjoy “The Season of Siam Celebration” campaign, which encourages them to spend during the year-end festival. It is expected to attract over 150,000 shoppers per day to spend at Siam Paragon and Siam Center. As a result, shops in the two shopping centers will get agreeable sales—as planned definitely,” says Siam Piwat’s executive vice president.

  • South Korea retail sales rise

    South Korea retail sales rise

    Preliminary data from leading department and discount stores in October reveals South Korean retail sales are recovering post-Mers.

    Combined sales last month at department stores run by Hyundai Department Store, Lotte Shopping and Shinsegae Co jumped 17.4 per cent year on year.

    That’s a huge improvement on the 2.8 per cent department stores achieved in September and the seven per cent rise in discount department stores.

    The preliminary data from the Finance Ministry shows clearly a bounce back following the Middle East Respiratory Syndrome (Mers) scare which caused tourists to travel elsewhere and locals to stay at home in fear of catching the viral epidemic.

    Figures released by Statistics Korea last week show South Korea retail sales rose to their highest level in four months in September, up 4.1 per cent on September 2014.

    Department store and discount store sales started to slide in June when the Mers crisis peaked.

  • Walmart’s Asia CEO predicts great things in Chinese retail

    Walmart’s Asia CEO predicts great things in Chinese retail

    US retail giant Walmart upholds a firm belief in the potential of Chinese economic growth, according to its Asia CEO Scott Price. 

    Speaking at the Asia-Pacific Economic Cooperation (APEC) CEO Summit, Price said that he expects that China will drive more than half of the world’s retail growth over the next decade.

    This is largely due to the emergence of the Chinese middle class, as well as the shift from a primarily manufacturing based economy to one based on services. Events like Singles Day, China’s biggest online shopping date, have shown that there is a huge demand in the country for good retail.

    Retail sales figures in the country were up by 10.9% year on year in September and 11% in October, and on Singles’ Day the ecommerce giant Alibaba earned a record $14.3bn in sales in just 24 hours: an increase of 60% on 2014.

    Walmart itself owns Yihaodian, a Shangai based e-commerce business, which according to Price had “a great Singles’ Day”, though he did not reveal sales figures.

    Price also referred to a “gamut of opportunities” that can be found in supposed O2O, or ‘Online to Offline’ retail, which sees customers paying over the internet and picking items up in a store.

    “We think online-to-offline is critical,” he said, as “customers look for convenience, and convenience is not just one mode.”

    Despite this enthusiasm, O2O is currently unprofitable in China, as retailers are more interested in getting as much of a market share as they can. However, a recent report from HSBC predicted that “profits should emerge as the market matures.”

    According to HSBC, the online portion of O2O revenues increased by 80% on year in the first half of 2015, reaching $47bn. In tangent, China’s retail sector is becoming less fragmented and consumers are purchasing more frequently, indicating that there may well be great promise for O2O in the future.

    Price also referred to the future potential of brick and mortar stores, a required component of O2O. A number of online retailers have invested in a physical presence recently, such as the Amazon book store which opened earlier this month.

  • Rip Curl Expands Their Reach Through Indonesia

    Rip Curl Expands Their Reach Through Indonesia

    The brand has just opened their newest store in the heart of the Sanur community

    Rip Curl has just announced the opening of their new Sunrise store in the heart of Sanur, a beach and surfing community in Indonesia. The freshly renovated redesigned 377 square foot store will stock 100 boards, apparel, accessories, watches, and more. Natural light enfaces the store through the 6-meter tall, all glass entrance, reinforcing the strong relationship with the outdoors that the brand holds. The store’s interior walls have been removed,a dan small lounger area near the dressing rooms provides a laid,-back, welcoming feel that Rip Curl hopes will keep customers coming back for more.

    “With this new, fresh and clean store design we were able to get the maximum capacity from the layout giving us the ability to fully showcase the brand and its products” – Dita Gempur, Head of Design and Projects at Rip Curl South East Asia

    ripcurlRip Curl’s goal with the Sanur location is not just to provide a surf supply store, but also a surfing experience, right when you walk in the door. The location is open now.

  • Singapore government backs self-service technology

    Singapore government backs self-service technology

    The Singapore government is backing a push to urge shoppers to use self-service technology more in a campaign titled “We Are InDIYpendent”.

    Several supermarket chains, including the nation’s largest – NTUC FairPrice – have swung behind the initiative which was launched by the National Productivity Council (NPC).

    In a bid to galvanise more Singaporeans into using self-service counters, the supermarkets and other large retailers will be rolling out various promotions and discounts in coming weeks.

    A key driver of the initiative is to help ease the labour crunch by having consumers serve themselves.

    The NPC says the campaign “celebrates the advantages of using self-service facilities” and encourages businesses to adopt self-service models more aggressively.

    At the project’s official launch at an NTUC FairPrice store, Minister for Manpower, Lim Swee Say and Parliamentary Secretary for Trade and Industry, Low Yen Ling teamed up with celebrities Michelle Chong and Suhami Yusof in a self-service challenge which pitted them against each other to get as many shoppers as possible to use the self-checkouts.

    “Self-checkout (SCO) is a game-changing initiative for our local retailers,” explains the NPC.

    “With a tight manpower situation and increasingly competitive business environment, retail companies need to adopt technologies that require less manpower to improve their productivity.”

    The government is providing companies with grants and assistance schemes to help them implement self-service options.

    “Consumers can play their part by embracing such options to create an impetus for more businesses to adopt these models in their operations in a more aggressive manner.”

    The We Are InDIYpendent campaign seeks to encourage consumers to use self-service facilities. The campaign also aims to feature three key benefits of using self-service facilities – ease of use, speed and flexibility.

    Other highlights of the campaign include mystery spotting activities to incentivise consumers to use DIY options in more areas of their daily lives, videos offering interesting insights on DIY culture, as well as print and out-of-home (OOH) ads featuring different forms of self-service.

  • Paris attacks seen causing short-term global markets drop

    Paris attacks seen causing short-term global markets drop

    Stocks in major markets are set for a short-term sell-off on Monday after suspected Islamist militants launched coordinated attacks across Paris that killed more than 130 people, but few strategists expect a prolonged economic impact or change in prevailing market directions.

    If anything, any initial damage to economic confidence, tourism and trade within Europe will likely reinforce the European Central Banks resolve to ease monetary policy further next month, they reckon. That will keep pressure on the euro exchange rate and support other European asset markets.

    French financial markets will be open as usual on Monday, stock and derivatives exchange Euronext said on Saturday.

    With many Parisian restaurants and shops shut on Saturday and Sunday, some local analysts expected any French equity reaction to be more visible than after Januarys attacks against the Charlie Hebdo satirical magazine and a Kosher supermarket.

    “Stocks that are angled towards consumer goods or tourism, notably the luxury industry with the Christmas season, could be affected,” said IG France analyst Alexandre Baradez.

    “The January (attacks) were different, they were more targeted. Here they were aiming at an entire population,” he added. “There may also be a purely psychological effect that pushes investors to stay on the sidelines until more clarity emerges.”

    Equity futures moved lower at the open on Sunday night in New York time, adding to losses posted as the attacks unfolded after markets closed on Friday. They soon pared some of those Sunday losses.

    The Nikkei stock index fell 0.8 percent after having fallen as much as 1.8 percent earlier in the Monday session.

    Mohamed El-Erian, chief economic adviser at Allianz, said: “With the horrible tragedy leading to some short-term restraint to French GDP, equity markets are likely to open lower with both government yields and the euro falling.”

    Concern about similar attacks beyond France and tensions surrounding a stepped-up Western military response to the actions of Islamic State point to some ripple effect around world markets.

    “These Paris terrorist attacks and the larger scale of this attack could have a meaningful negative impact on the travel and tourism sector,” said Robert T. Lutts, chief investment officer at Cabot Wealth Management in Salem, Massachusetts.

    France has the largest number of tourists in the world and the sector accounts for almost 7.5 percent of GDP.

    If increased national security causes trade friction, longer-term commercial effects also “bode ill for the euro,” said Brian Battle, director of trading at Performance Trust Capital Partners in Chicago.

    “France closed the borders. For how long and what degree will determine the effects,” he said. “The question is will other countries follow this policy, maybe as a political cover to impede immigration.”

    Outside France, few expect a jolt as significant as the hiatus after 2001s attacks that destroyed the World Trade Centre in New York City.

    In foreign exchange markets trading in Asia, the euro was slightly lower against the dollar and yen. Markets in the Middle East, which trade on Sunday, were hit hard, although part of that decline was due to recent falls in oil prices.

    Analysts trying to put the event in some historical context say prior events like this in Europe over the past 15 years tended not to have any durable market or economic effects.

    “As horrific as these events are – and this is truly awful – economic activity does tend to be pretty resilient,” said Howard Archer, chief UK and European economist at IHS Global Insight.

    He noted that the UK, Spain and France have all seen their economies “little damaged by terrorist atrocities in the past.”

    One sector that could see a boost: defense. The sector is already doing better than U.S. equities as a whole, and “the prospect of more military action in Syria may help this group in the week ahead,” said Nicholas Colas, chief market strategist at the ConvergEx Group in New York.

    “While the attack was in Europe, stocks all around the world will see pressure on Monday,” he said. “The typical “risk off” trade is out of global stocks, and into global sovereign debt and the U.S. dollar.”

    Traditional safety plays into assets such as U.S. Treasury bonds would also go against the prevailing market trend of discounting an interest rate rise from the Federal Reserve next month. With few expecting the fallout from the attack to be big enough to affect Fed decision making, any Monday move will likely be short lived.

    The benchmark U.S. Treasury futures contract rose on Sunday to hit its highest since Nov. 6.

    U.S. 10-year Treasuries notes yielded 2.273 percent at Fridays close. The euro was 0.5 percent lower against the greenback at $1.0718.

    One reason for a possible volatile move into Treasuries is because the Fed rate hike anticipation has prompted heavy short positions in the 10-year Treasury. That could exacerbate any move into safe-have government debt.

    Analysts at Citi say just the initial shock of the attacks may challenge extremely leveraged plays – such as heavy short positions in the euro or oil futures. But there was little reason to view that unwind as anything other than temporary.

    “The market is heavily short euro and concerns are high any risk will trigger a short squeeze,” Citi analysts told clients.

    “We dont think it will – and would sell into one if it appears.

    The attacks do not undermine the initial reasons for being short euro – or reduce the possibility of (ECB) action.”

    While news of the attacks hit after markets closed on Friday, S&P 500 Index futures were still trading and shed about 1 percent in light volume.

    “If this had happened during market trading hours there could have been a panic but markets had a weekend to digest all the information,” said Eiji Kinouchi, chief technical analyst at Daiwa Securities in Tokyo.

  • Boxed limited edition of Life Is Strange is coming to retail

    Boxed limited edition of Life Is Strange is coming to retail

    The pack, which will launch in January 2016, includes the soundtrack, art book and directors commentary. Following the release of the final episode of Life Is Strange, the title will receive a boxed Limited Edition release on January 22, 2016 across Australia and New Zealand.

    Luc Baghadoust, producer at DONTNOD Entertainment said, “The response to Life is Strange really has blown us away”

    “To be able to share that experience with our fans in a traditional boxed format is something we’re really excited about and the decision to include the extra items for the Limited Edition is a direct response to fan requests.”

    The Limited Edition pack includes a directors’ commentary, a 32-page art book, and 14 licensed tracks from the game’s official soundtrack as well as 8 tracks from the game’s composer Jonathan Morali.

  • Lotte and WalkerHill lose duty free licenses

    Lotte and WalkerHill lose duty free licenses

    Korea Customs has announced that the Lotte Group has lost its operating licence at its prestigious Seoul Lotte World Tower from next month, but retained its Seoul Myeongdong store, while the WalkerHill Duty Free store operation was also unsuccessful in retaining its long-held duty free licence at the Sheraton Grand Walkerhill Hotel.

    South Korea’s two principal Seoul-based newspapers – the Korea Times and the Korea Herald – both announced the winners today, after the results were initially held back by Korea Customs until halfway through the weekend (when the stock exchange is closed).

    TRBusiness reliably understands that this was intentional to guard against any chance of information leaks impacting on any company’s stock price due to insider trading.

    WalkerHill Duty Free

    WalkerHill Duty Free achieved a 46% sales growth in 2014 to $260m compared with $162m in 2013, with 80% of all sales made to Chinese customers. It also unveiled its new-look enlarged store in eastern Seoul last February. The duty free retailer is particularly well known for its high-end watches, carrying 70 brands in total and will be disappointed it has lost its licence. This year the retailer set itself a $350m sales target – some 35% ahead of its 2014 total.

    Meanwhile, Shinsegae has also won one of these duty free licences to convert part of its department store to duty free status, while it also successfully defended its Busan City duty free licence status. Last, but not least, Doosan has won its first duty free licence in Seoul.

    The loss of Lotte’s prestigious Seoul Lotte World Tower duty free licence will come as a big surprise to many and not least to Lotte, which regards this as the most prestigious purpose-built multi-million dollar duty free outlet within its portfolio.

    The WalkerHill Duty Free operation has also become an institution as one of the few retail operations that is an integrated part of both a hotel and a casino, attracting good customer levels.

    Lotte Tower in Seoul

    Lotte’s total duty free sales reached a record US$4.02bn in South Korea in 2014, representing a huge $750m hike in revenue, equivalent to a 22.8% increase. Even given its wide range of duty free outlets at both Incheon Airport and downtown, Lotte will be very disappointed it has lost its licence for this business, since it had planned to make the World Tower shop the largest duty free store in Asia – never mind South Korea.

    Whether internal in-fighting at the top of Lotte has played any role in it losing its Tower license, or merely a view that it is becoming too big (or both) is unknown at present, although TRBusiness hopes to canvass the views of individuals who are very close to this process for further in-depth analysis within the next 24 hours.

    For its part, WalkerHill Duty Free management will also doubtless be very disappointed that it has lost its licence after nearly three decades of trading, with this store particularly well known for its wide range of high quality watches.

    As reported yesterday, Korea Customs initially received 10 bids for the three downtown concessions on offer in Seoul, while the single Busan downtown tender attracted just two bids.

  • e27 returns to Bangkok, Thailand with Echelon Thailand 2015 on November 26-27

    e27 returns to Bangkok, Thailand with Echelon Thailand 2015 on November 26-27

    Connecting entrepreneurs to tomorrow’s Mekong, e27 presents Echelon Thailand 2015, a two-day intensive conference this November to bridge the best of the Mekong region’s burgeoning technology startup community with over 1,000 regional tech entrepreneurs, startup founding teams, investors and industry thought leaders.

    While the tech scene in the Mekong region has been synonymous with just Bangkok so far, at Echelon Thailand 2015, active startup communities from around the region will be featured as well. Community delegation groups representing Thailand, Vietnam, Cambodia, Myanmar and Laos ecosystem will be in attendance.

    With Echelon Thailand 2015, expect two full day of high-level keynotes, rigorous breakout fireside sessions, interactive workshops, structured networking opportunities and panel discussions on the key issues driving the Mekong region’s tech ecosystems.

    This year’s Echelon Thailand, the third of its kind, features the likes of Ariya Banomyong of LINE Thailand, Jeffrey Paine of Golden Gate Ventures, Guillaume Sachet of MediaCorp, Adrian Vanzyl of Ardent Capital, Vineet Tanwar of Google Play, Krating Poonpol of 500 Tuktuks, Jon Sugihara of RedMart, Pawoot Pongvitayapanu, Managing Director of founder of Rakuten TARAD Co,. Ltd. and many more.

    Speakers will headline a variety of keynotes, panels, firesides and workshops on a range of issues from EdTech to E-Commerce, Investing in Female-led Entrepreneurship to Investment Opportunities in the Mekong region and beyond.

    The highly-anticipated search for Asia’s top startups also returns with Echelon Thailand’s Startup Launchpad pitching segment and showcase arena. The e27 team will shortlist the top 10 startups to pitch their products and services in a closed-door session on the first day, before the judging panel shortlists a further top 5 to take to the main stage on the second day. The ultimate winner will clinch the title of Most Promising Startup and walk away with a prize from Microsoft worth over US$120,000.

    Tech Alley returns as a conference mainstay with a mix of startups and top technology firms showcasing their innovations to delegates – forming sustainable partnerships, generating leads, securing scaling opportunities and getting first hand insight into the latest technology trends.

    To top it off, e27 aims to bring people together through structured networking sessions in Echelon Thailand. Selected startups will be given opportunities to pitch and raise funds from attending investors, scout for new talent and form partnerships with other entrepreneurs in attendance. At the same time, investors can seek their next venture, get macro-level insights from our speakers and build their funding portfolios.

    “We take pride in building one of the highest quality tech startup conference series – and bringing it across Asia,” says Roy Ang, General Manager of e27, “After two years of conferences in Thailand and partnering with community groups across the region, we are excited to take the first step in formally connecting even more stakeholders across the Mekong region’s tech community with Echelon Thailand 2015.

    Echelon Thailand 2015 will take place on November 26 and 27, from 8:30 AM to 5.30 PM with an exclusive Afterparty that runs till late. The event will be hosted at Bangkok International Trade & Exhibition Centre (BITEC), located at 88 Bangna-Trad Road (Km. 1), Bangna, Bangkok 10260.

  • 8th Holiday Inn Express in Indonesia Opens in Central Jakarta

    8th Holiday Inn Express in Indonesia Opens in Central Jakarta

    InterContinental Hotels Group is celebrating the opening of Holiday Inn Express Jakarta Wahid Hasyim in the heart of the capital, making it the 8th Holiday Inn Express in Indonesia. The 160-room hotel’s city-centre location is within minutes of the city’s colourful markets and major shopping malls, the Central Business District (CBD) and other attractions.

    Leisure travellers will find themselves within walking distance of Jakarta’s shopping paradise featuring Grand Indonesia, the largest shopping mall in the country, along with Plaza Indonesia and Pasar Pagi Tanah Abang, the largest clothing wholesale market in Southeast Asia, to fulfil all their shopping needs while exploring the best of the city.

    Centrally located along the bustling Jalan K.H. Wahid Hasyim, the hotel is walking distance from the city’s main business district at Jalan M.H Thamrin and a short drive from other major commercial areas such as Jalan Jendral Sudirman and the vibrant Kuningan neighbourhood in Jakarta’s Golden Triangle. In addition to hassle-free access to major offices, banks, embassies and government buildings, the hotel offers free high-speed Wi-Fi access and in-room ergonomic work spaces, making it a smart choice for business travellers who want to optimise their time in Jakarta.

    Leanne Harwood, Vice President, Operations, South East Asia, IHG, said: “Holiday Inn Express is one of the fastest growing hotel brands in the world. In Indonesia, we have opened an average of one every three months since the brand debuted in the country two years ago. With more than 20 million travellers expected in Indonesia over the coming years, we are confident that Holiday Inn Express will cater to the needs of on-the-go travellers looking for a comfortable and affordable place to rest and relax after a long day out and about, whether for business or leisure.”

    When at the hotel, guests can look forward to a refreshing stay with a choice of queen or twin guest rooms, an efficient check-in and convenient amenities including:

    – Free and fast in-room Wi-Fi
    for guests to stay connected throughout their stay.

    – Comfortable and high quality bedding with a choice of firm or soft pillows for a restful sleep.
    – Free Express Start™ Breakfast with a Grab & Go option for a productive day ahead.

    – Revitalising power showers with a three-function massage showerhead and quality towels to stay refreshed.
    – A 24-hour fitness room for travellers to keep active and energised away from home.

    – Self-service business centre, internet and laundry stations

    Holiday Inn Express Wahid Hasyim is the 4th Holiday Inn Express hotel in Jakarta, joining Holiday Inn Express Jakarta International Expo, Holiday Inn Express Jakarta Thamrin and Holiday Inn Express Jakarta Pluit Citygate. There are four more Holiday Inn Express properties across Bali, Semarang and Surabaya with seven more due to open in Indonesia over the next three to five years. Globally, there are close to 2,400 Holiday Inn Express hotels with more than 540 in the pipeline.

  • SM Retail posts solid sales growth

    SM Retail posts solid sales growth

    SM Retail of the Philippines has reported a 6.5 per cent increase in sales over the first nine months of the year to PHP145.3 billion (US$3.1 billion).

    Profit rose 21 per cent to PHP4.6 billion (US$98.2 million).

    Reviewing its operating divisions over the period, the company said its SM Food Retail Group (SM Markets) continued to expand in both urban and rural communities in various parts of Luzon, Visayas and Mindanao, adding 20 new stores, most of which are standalone Savemore stores.

    From historically operating anchor stores based in malls, SM Markets now follows a multi-format growth strategy to address the lack of organised retail in many parts of the country.

    SM Markets also recently invested in the minimart business with Alfamart, a successful minimart operator in Indonesia, and forged partnerships with WalterMart and Citymalls to further facilitate its provincial growth. Acquisition of existing chains of stores is another part of its growth strategy, the latest of which was the three stores of Cherry Foodarama.

    The SM Store will maintain its strategy of growing as an anchor store in SM Malls which are targeting expansion in the provincial areas. The SM Store continues to be the leading player in the country’s department store business, enjoying a wide-reaching and loyal customer base. It competes by providing the widest assortment of products and services, complemented by well-designed stores.

    As at the end of September, SM Retail had 294 stores, comprising 51 The SM Stores, 41 SM Supermarkets, 43 SM Hypermarkets, 130 Savemore stores and 29 WalterMart stores

  • South Korea retail sales surge

    South Korea retail sales surge

    South Korea retail sales rose to their highest level in four months in September, as Koreans put the Mers scare behind them and ventured back into stores.

    Data from Statistics Korea show retail sales totalled 31.13 trillion won (US$27.32 billion) during the month, a 4.1 per cent increase on September 2014.

    Department store and discount store sales started to slide in June when the Middle East Respiratory Syndrome (Mers) crisis peaked. From spending of 31.43 trillion won in May, sales fell to 29.35 trillion won in June and 29.45 trillion won in August.

    Rising sales of food, cosmetics and apparel led the rebound in September. Food and beverage sales rose 14.5 per cent, cosmetic sales rose 3.9 per cent and clothing by 0.6 per cent year on year.

    Furniture sales, too, rebounded – up 3.7 per cent.

    Spending at convenience stores soared 32.8 per cent, at discount department stores by 10.4 per cent and in department stores by 5.7 per cent.

    Online shopping spending rose by 18.3 per cent to 4.32 trillion won, accounting for 13.9 per cent of the nation’s total retail spend.

  • John Lewis going Dutch with de Bijenkorf shop-in-shops

    John Lewis going Dutch with de Bijenkorf shop-in-shops

    UK department store chain John Lewis has announced its first physical foray into the European retail market, with seven stores planned for the Netherlands over the next two years.

    John Lewis has announced it will have a physical presence in Europe by opening shop-in-shops within seven branches of Dutch department store, de Bijenkorf. Starting with openings in Amsterdam, Rotterdam and The Hague flagships in spring 2016, the UK business will then enter Eindhoven and Utrecht by the end of next year, and in Amstelveen and Maastricht in 2017.

    Having sold and shipped its goods in Europe for a number of years, via its online operations, John Lewis’s new strategy is the first significant sign that it sees its next stage of growth coming from outside the UK.

    It comes after John Lewis opened 14 shop-in-shops across Singapore and the Philippines earlier this year, following the launch of a similar format in South Korea in 2014.

    Andy Street, managing director at John Lewis, called de Bijenkorf “the perfect partner to enable us to bring John Lewis to a new customer base and country”.

    “Our existing shop-in-shops in Singapore, the Philippines and South Korea have been well received and are trading well,” he added.

    “Whilst we remain committed to our UK physical expansion we hope to announce more international collaborations in 2016.”

    The John Lewis departments will be between 300 sq ft and 500 sq ft, with the retailer’s in-house store design team responsible for designing the look and feel of the retail space.

  • Canon Increases Investment in Singapore with New Office

    Canon Increases Investment in Singapore with New Office

    Canon, the global leader in photographic and digital imaging solutions, today announced the company’s official move to Galaxis, a Platinum Green Mark Building located in One North. Showcasing state-of-the-art facilities and powered by Canon office solutions, the new premise promises to be a one-stop destination for its customers’ imaging needs.

    Putting the customer at the centre of the new office, Canon has invested SGD$20million to build the Canon Delight Hub, an integrated customer engagement hub. This hub brings together all of Canon’s businesses – from consumer imaging to business solutions, creating a more centralised, holistic customer experience across Canon’s suite of solutions.

    These customer-centric investments in Singapore speak to Canon’s ambitions in South and Southeast Asia. Mr. Kensaku Konishi, President and CEO, Canon Singapore: “We continually seek to invest in this region to increase our capabilities and footprint in line with the tremendous growth we expect from the South and Southeast Asia region.”

    Housed in this facility is the enhanced Customer Care Centre, which provides customers access to try out the latest Canon consumer products as well as the same comprehensive customer service. To better meet the service and repair needs of customers, the new Customer Care Centre offers improved testing and interactive facilities, such as a 30m darkroom, one of the longest darkrooms for lens testing in the region.

    As a keen advocate of photography, Canon established the Canon Imaging Academy to help and teach Canon users to do more with their digital cameras. The new Canon Imaging Academy today offers wider training facilities, including a studio catered to the training needs of both budding and professional photographers.

    For the first time ever, Canon’s wide range of solutions is housed in a single location. For example, the Production Printing Excellence Centre and the Business Excellence Centre showcases Canon’s suite of innovative solutions aimed at improving enterprise productivity, efficiency and security. Potential corporate customers will be able to experience first-hand the comprehensive range of products ranging from large format printers (imagePROGRAF), digital production printers (Oce VarioPrint), digital multi-functional devices (imageRUNNER), production inkjet printer (DreamLabo 5000) and surveillance cameras.

    Canon’s move to the Galaxis, a Platinum Green Mark Building, marks a new milestone as the company continues to grow alongside Singapore. With this new office also functioning as a showcase for the modern office and a proof of concept lab, Canon will continue achieving sustainable growth and engaging with the community across the region.

    Since it was founded in 1979, Canon Singapore has continued to delight Singaporeans with its products and attention to customer service. In line with its kyosei corporate philosophy of living and working together for the common good, Canon is also an active contributor to the local community, supporting diverse arts, environment and sports programmes.

  • Government to privatize Merpati airline company

    Government to privatize Merpati airline company

    The Indonesian government will privatize PT Merpati Nusantara Airlines by inviting investors to resolve the disputes in the company, deputy state enterprises minister Aloysius K.Ro said here on Tuesday.

    “By undertaking this privatization effort, one hopes Merpati is revived again and finds it possible to settle the fate of its employees,” he said at his office.

    He said the investors being invited could come from within the country or abroad and it is hoped that they will be ready in the first quarter of 2016 to resolve the issue, adding, “The investors (who we are looking at) are new players who have never participated in the privatization process (earlier).”

    “Investors who will come will be those ready to run it. They see the brand name Merpati. We are the majority share holder. It is alright. The important thing is to revive Merpati,” he said.

    Initially, Merpati will receive Rp500 billion in capital from the Asset Management Company (PPA) for right sizing, including settling the normative rights of its employees, an issue pending for long now.

    “We must negotiate. What is important is that the unpaid salaries are settled. As for the issue of severance pay, it will be discussed with the prospective investor,” he said.

    In line with the plan, all Merpati employees will be laid off and Merpati will appear as a totally new company with new employees.

    “All employees will be laid off and thus Merpati will be like a new born baby. They, however, will have the right to seek re-employment if the company is already in good health,” he said.(*)