Category: Telecom

Retail News Asia is committed to providing both local and global retailers with the latest Telecom & Telco news throughout the Asian market. This on a daily base.

  • Telstra spending big to expand intra-Asia capacity

    Telstra spending big to expand intra-Asia capacity

    Australia’s Telstra has announced a series of investments and new network services for the APAC region to help meet soaring demand for data among consumers and businesses.

    The operator has interconnected its networks with the new Bay of Bengal Gateway subsea cable – an 8,000km, three fiber pair system connecting Singapore, Malaysia, India, Sri Lanka, Oman and the UAE – to offer customers direct connectivity between Asia and the Middle East.

    Telstra has also secured capacity on the new trans-Pacific FASTER cable system linking Japan and nearby countries with major hubs on the US west coast.

    In addition, Telstra is investing to enhance the EAC-C2C system to extend the life of the cable to at least 2035. The EAC-C2C is a more than 36,000km cable connecting Japan, South Korea, China, Taiwan, Hong Kong, the Philippines and Singapore.

    The EAC was owned and operated by Pacnet, which Telstra acquired for $697 million in 2015.

    Telstra is also building a new overlaid fiber route between Taipei in Taiwan and Hong Kong that will bypass the notoriously natural disaster prone Luzon Strait, as well as a fiber ring network in South Korea that will interconnect its PoPs and cable landing stations in the country.

    “We already own and operate the largest intra-Asia subsea network, representing around 30% of total active capacity,” Telstra managing director Darrin Webb commented.

    “These enhancements further extend our capacity and will support the provision of our leading technologies, such as Telstra’s PEN software-defined networking and cloud, security and unified communications services.”

  • New 4G MVNO launching in Singapore

    New 4G MVNO launching in Singapore

    A new 4G MVNO is launching in Singapore that aims to give consumers a new way to interact and consume telco services.

    Digital telco Circles.Life will target the data savvy consumer segment in Singapore. The operator will use M1’s infrastructure under an MVNO model similar to the one Virgin Mobile had with Singtel when the company entered the market in 2001.

    “Virgin Mobile was some time ago,” Circles.Life co-founder and director Abhishek Gupta said.

    “Rigid network technology in the past did not provide MVNOs flexibility in service offerings. They were not able to track data usage and customer buying patterns and found it difficult to respond to customer needs quickly. Our approach is unique because we take advantage of the latest technologies to build a next generation full service 4G digital mobile network.”

    Gupta added that as an MVNO, the company can work towards highly efficient usage of their resources and prioritize innovation to deliver improved services and a richer experience to customers.

    Circles.Life co-founder Rameez Ansar added that as an incentive to subscribers, the telco would also hand out periodic free boosts to their data plans determined by length of contract and other factors.

    Using a digital platform the company designed, Circles.Life will allow consumers to pick and choose bundles they want. The basic plan priced at S$28 a month comes with 3GB of mobile data, 100 minutes of talktime, and bonus data that range from 0.5GB to 4GB when customers use the firm’s app or perform actions like referring friends to sign up.

    The CirclesCare app also gives customers a personalized dashboard to allow them to tweak their plans such as top up mobile data or buy talk-time. These will be reflected in the next billing cycle, which follows the calendar month.

    Users also get free caller number display, free roaming, and unlimited data on Whatsapp.

    Circles.Life registration starts today and is offering new sign-ups bonuses like a low $4 registration fee, free SIM card, free delivery, and free number porting or 80% off “lucky numbers”.

  • Apple, SAP enter cloud apps partnership

    Apple, SAP enter cloud apps partnership

    Apple and SAP have teamed up to combine native apps for iPhone and iPad with the capabilities of the SAP HANA platform.

    This joint effort will also focus on developing a new iOS software development kit (SDK) and training academy.

    According to the companies, the SAP HANA Cloud Platform SDK will provide businesses, designers and developers the tools to quickly and efficiently build their own iOS apps for iPhone and iPad, based on SAP HANA Cloud Platform, SAP’s open platform as a service.

    These native apps will provide access to core data and business processes on SAP S/4HANA, while taking full advantage of iPhone and iPad features like Touch ID, Location Services and Notifications.

    A new SAP Fiori for iOS design language will advance the SAP Fiori user experience by combining it with a consumer-grade iOS experience to deliver on the robust user needs in the enterprise and enable developers to build next-generation apps.

    SAP will also develop native iOS apps for critical business operations. These apps for iPhone and iPad will be built with Swift, Apple’s modern, secure and interactive programming language, and will offer a familiar user experience with the SAP Fiori for iOS design language.

    “This partnership will transform how iPhone and iPad are used in enterprise by bringing together the innovation and security of iOS with SAP’s deep expertise in business software,” said Tim Cook, Apple’s CEO.

    “Through the new SDK, we’re empowering SAP’s more than 2.5 million developers to build powerful native apps that fully leverage SAP HANA Cloud Platform and tap into the incredible capabilities that only iOS devices can deliver.”

  • Optus commences rollout of VoLTE

    Optus commences rollout of VoLTE

    Australia’s Optus has commenced the rollout of VoLTE technology to Australia’s major capital cities.

    The Singtel subsidiary revealed that its initial rollout will concentrate on the central business district metro areas of Sydney, Melbourne, Brisbane, Adelaide, Perth and Canberra.

    Optus will initially offer VoLTE over Samsung’s flagship Galaxy S7 and S7 Edge smartphones.

    Optus managing director Dennis Wong said the company plans to “continue to add capability to other devices and remains focused on expanding our VoLTE footprint to further locations, particularly in regional Australia.”

    “We’ve been testing and tweaking VoLTE for the best customer experience and we’re excited Optus customers will start to see the benefits of this technology on our 4G Plus network.”

    Last year the operator launched the first commercial 3x LTE-A carrier aggregation network combining one FDD carrier with two TDD blocks. The network combines 1800-MHz and 2300-MHz frequency bands.

    Optus is Australia’s second largest operator after incumbent Telstra, offering both fixed and mobile services as well as satellite and other services.

  • Vodafone’s M-Pesa surpasses 25m active users

    Vodafone’s M-Pesa surpasses 25m active users

    Vodafone has announced that its M-Pesa mobile money service now has more than 25 million active customers.

    Across the M-Pesa footprint in Africa, Asia and Europe, active M-Pesa customers increased by 27.1% to 25.4 million for the 12 months ending in March.

    Vodafone offers M-Pesa in 11 countries, having most recently launched in Albania and Ghana. The service debuted in 2007 in Kenya and Tanzania.

    M-Pesa is also available in India, South Africa, Afghanistan, Mozambique, Lethoso, the Democratic Republic of Congo and Romania.

    In India, Vodafone recently launched an M-Pesa smartphone app to allow customers to pay for goods on Ebay, as well as taxi fares and train tickets on India’s national railways.

    Over the past 12 months Vodafone has entered a series of deals with partners to allow for cross-border and cross-service transactions using M-Pesa.

    These include global agreements with the international money transfer hubs TransferTo and MFS, as well as an arrangement to allow direct-money transfer between M-Pesa and users of MTN Mobile Money in seven East African countries.

    “I am delighted and proud that M-Pesa has reached the 25 million active customers milestone,” Vodafone group director of mobile money Michael Joseph said.

    “M-Pesa continues to expand, evolving beyond traditional money transfers to encompass savings and loans, payment of salaries and benefits, settlement of utility bills and school fees and to enable vital health and agricultural solutions.”

  • Thailand’s AIS faces $71k fine per day

    Thailand’s AIS faces $71k fine per day

    Thailand’s National Broadcasting and Telecommunications Commission has written to AIS warning of $71,114 (2.5 million Baht) a day fines unless they complete the handover of 300,000 subscribers to TrueMove under the mobile number portability system by May 10th.

    Thai language daily Thairath reported that AIS has refused to release the subscribers due to incomplete or erroneous documentation. The story also said that AIS had no problems with Dtac all valid Dtac porting requests had been completed.

    Earlier we reported on how the government was trying to force AIS to sign an MOU with True and allow the NBTC to step in with the final say on MNP with no recourse of appeal.

    AIS did not respond to request for comment by the time of going to press.

  • China awards fourth telecoms license

    China awards fourth telecoms license

    Chinas’ big three operators will have new competition, with the Ministry of Industry and Information Technology (MIIT) issuing the nation’s fourth telecoms license to China Broadcasting Network.

    The license will allow China Broadcasting Network to provide domestic internet data transmission and telecoms infrastructure services.

    With the license the company willl be able to provide key telecoms services including broadband, calling and text messages, Shanghai Daily reported. The company will offer services via its subsidiary China Cable Television Network, which operates cable TV services nationwide.
    Chinas’ big three operators will have new competition, with the Ministry of Industry and Information Technology (MIIT) issuing the nation’s fourth telecoms license to China Broadcasting Network.

    The license will allow China Broadcasting Network to provide domestic internet data transmission and telecoms infrastructure services.

    With the license the company willl be able to provide key telecoms services including broadband, calling and text messages, Shanghai Daily reported. The company will offer services via its subsidiary China Cable Television Network, which operates cable TV services nationwide.

    A spokesperson for the MIIT said the introduction of a new operator is expected to improve market competition, as well as technology innovation and integration.

    The allocation is also in line with the ministry’s three-network convergence project, which aims to combine telecoms, television and internet services into a single network.

    China Broadcasting Network was founded in 2014 and has registered capital of 4.5 billion yuan ($691.9 million).

    Shares in incumbent operators China Mobile, China Telecom and China Unicom all declined slightly in the wake of the news. But Reuters reports that the introduction of China Broadcasting Network to have little impact on the operators’ businesses in the short term, due in part to the broadcaster’s capital constraints.
    A spokesperson for the MIIT said the introduction of a new operator is expected to improve market competition, as well as technology innovation and integration.

    The allocation is also in line with the ministry’s three-network convergence project, which aims to combine telecoms, television and internet services into a single network.

    China Broadcasting Network was founded in 2014 and has registered capital of 4.5 billion yuan ($691.9 million).

    Shares in incumbent operators China Mobile, China Telecom and China Unicom all declined slightly in the wake of the news. But Reuters reports that the introduction of China Broadcasting Network to have little impact on the operators’ businesses in the short term, due in part to the broadcaster’s capital constraints.

  • Hanoi Telecom taps Infinera to expand backbone

    Hanoi Telecom taps Infinera to expand backbone

    Vietnamese wireless operator Hanoi Telecom Corporation has expanded its backbone network using equipment from Infinera.

    Hanoi Telecom extended its existing Infinera TM-Series metro network with the vendor’s DTN-X technology for its backbone connecting Ho Chi Minh City and Vung Tau.

    The new technology is allowing Hanoi Telecom to deploy 500Gbps super-channels – a first for the Vietnam market.

    Infinera’s Instant Bandwidth is also being used to allow optical capacity to be easily software-activated in 100Gbps increments.

    “We intend to advance the deployment of high bandwidth solutions to our customers in the Vietnam market by using the DTN-X XTC Series based on the innovative PIC technology,” Hanoi Telecom chairwoman and CIO Trinh Minh Chau said.

    “Infinera’s Instant Bandwidth allows us to differentiate our services through pre-deployed capacity which can be delivered on-demand via software defined activation. In addition, Infinera’s platforms have demonstrated the type of reliability and quality we are looking for in our network.”

    Infinera’s local partner Nissho Electronics Vietnam oversaw the rollout.

    Hanoi Telecom provides carrier and wholesale services focused mainly on wireless, broadband and VoIP services, as well as retail operations under the Vietnam Mobile brand. The company is one of Vietnam’s lagest wireless operators with more than 13 million subscribers.

  • BlackBerry upgrades Priv to Android 6.0

    BlackBerry upgrades Priv to Android 6.0

    BlackBerry has released the Android 6.0 Marshmallow (Android M) operating system for Priv, its first smartphone fully powered by Android.

    Priv with Android M is coming soon to major carriers offering the smartphone. Existing Priv users will be able to upgrade to Android M by downloading the software update on their device.

    Android M on Priv promises users more ways to improve their mobile security by providing new opportunities to monitor and control privacy with its unique DTEK app.

    Users will obtain greater productivity through enhancements to the BlackBerry keyboard, BlackBerry Hub, BlackBerry launcher and battery performance. Updates to the BlackBerry camera will foster their creativity.

    The BlackBerry Keyboard has been updated to provide better predictive typing, accuracy, and control. And there are customized notifications to better organise apps and manage productivity with a touch of a button.

    When Priv is at rest, Doze automatically puts the device into a sleep state to increase standby battery life. The App Standby feature will keep infrequently used apps from impacting the battery life.

    “Priv by BlackBerry is the most secure Android device in the market and we continue to find ways to further enhance users’ security and privacy by adding new features with the Marshmallow operating system update,” said John Chen, executive chairman and CEO of BlackBerry.

    Building on BlackBerry’s legacy of security and keeping customer data private, DTEK by BlackBerry has been updated to empower users with more ways to monitor and control their privacy – better protecting PRIV from malware, hacks and data breaches.

    Features include customized personal data permissions. DTEK gives the power back to users to control what to share and when. Users can turn permissions off at any time and still continue to use the app.

    With, improved notification settings, users will only be shown notification controls for sensors that a given app has specifically requested access to. For example, if an application does not request microphone it will not appear in the list.

  • Idea introducing carrier billing for Google Play

    Idea introducing carrier billing for Google Play

    India’s Idea Cellular is preparing to launch carrier billing for the Google Play store, bringing the capability to India for the first time for Android devices.

    A Google representative confirmed to India’s NDTV that the company is in the process of implementing carrier billing to Google Play for Idea Cellular customers.

    The capability will be progressively expanded to other Indian operators in the future, the report states.

    Carrier billing makes a lot of sense for Google in the Indian market, where only around 645 million debit cards have been issued but there are around 1 billion mobile users.

    Idea Cellular was the first Indian operator to offer carrier billing on the Windows Phone store back in 2014.

  • M1 trials HD VoWiFi over HetNet technology

    M1 trials HD VoWiFi over HetNet technology

    Singapore’s M1 has launched the nation’s first public native HD voice over Wi-Fi (VoWiFi) trial using HetNet technology.

    The trial service supports calls to and from fixed numbers without having to use a separate calling app, and allows for two-way mobility between Wi-Fi and mobile networks for seamless handover.

    M1 is using smart network prioritization technology to ensure quality voice calls over Wi-Fi even during periods of heavy network usage.

    The operator is working with the Infocomm Development Authority (IDA) of Singapore on the deployment as part of the authority’s HetNet Trials initiative.

    The service is currently available to HetNet Trials users at M1’s Wi-Fi deployment sites in the Jurong Lake District. The company has deployed six HetNet hotspots throughout the district, at locations including train stations and bus interchanges.

    In addition to VoWiFi, M1 is working with IDA on the trial of Wi-Fi services on public buses.

    Last month mobile operator 3 Hong Kong launched a premium voice over Wi-Fi service that supports the use of up to five devices, including smartwatches tablets and PCs, along with a smartphone connected to the same account.

  • AWS still dominates cloud infrastructure market

    AWS still dominates cloud infrastructure market

    Amazon Web Services (AWS) continues to dominate the cloud infrastructure services market with a 31% worldwide market share, dwarfing the chasing pack, according to new Q1 data from Synergy Research Group.

    The big three followers – Microsoft, IBM and Google – in aggregate accounted for 22% of the market, while the next 20 top-ranked cloud providers accounted for another 27%. The good news for Microsoft and Google is that they both achieved growth rates of well over 100% so they are at least slowly gaining some ground on the market leader.

    Outside of the big four, the next 20 cloud providers are growing at an average 41% per year, but in a market that is growing at over 50% that means that most of them are losing market share.

    The next 20 providers include Alibaba, CenturyLink, Fujitsu, HPE, NTT, Oracle, Orange, Rackspace, Salesforce, and Vmware.

    With most of the major operators having now released their earnings data for Q1, Synergy estimates that quarterly cloud infrastructure service revenues (including IaaS, PaaS and private & hybrid cloud) have now comfortably passed the $7 billion milestone.

    Growth rates remain somewhat similar across the major regions meaning that the United States continues to account for around half of the worldwide market.

    “This is a market that is so big and is growing so rapidly that companies can be growing by 10-30% per year and might feel good about themselves and yet they’d still be losing market share,” said John Dinsdale, a Chief Analyst and Research Director at Synergy Research Group.

    “The big question for them is whether or not they are building a sustainable and profitable business. This can be done by focusing on specific regions or specific services, but the bulk of the market demands huge scale, a broad footprint, very deep pockets and a long-term corporate focus.”

  • Huawei may acquire stake in Bakrie Telecom

    Huawei may acquire stake in Bakrie Telecom

    Huawei is reportedly set to acquire a 9% stake in struggling Indonesian CDMA operator Bakrie Telecom as part of a debt repayment procedure.

    Bakrie Telecom secured shareholder approval to issue convertible bonds worth 56% of shares in the company, that will then be divided among its 50 creditors.

    The convertible bonds are worth around 7 trillion rupiah ($530.5 million), with a price per share of 200 rupiah, four times higher than the company’s current trading price.

    As Bakrie’s largest lender Huawei will receive bonds accounting for 9% of Bakrie Telecom shares. Indonesian independent telecom tower operators Protelindo and SUPR will receive stakes worth 7%  and 6.8% respectively, according to the report.

  • Telstra commits $38m to address mobile outages

    Telstra commits $38m to address mobile outages

    Australia’s largest operator Telstra has committed A$50 million ($38.3 million) towards improving its network resiliency following a spate of outages, but coverage of its announcement was tainted by another minor outage.

    At an investor presentation in Melbourne, Telstra COO Kate McKenzie revealed that the operator has completed a review into the recent mobile network disruptions.

    The review identified a range of steps to reduce the likelihood of another outage, including increasing redundancy, adding more capacity to the core network, introducing new procedures for key network element restarts and improving resilience in international connectivity.

    In response, Telstra will spend around A$25 million installing real time traffic monitoring and customer impact monitoring equipment.

    The remaining A$25 million will be spent increasing the network’s capacity to handle a large number of re-registrations occurring simultaneously after a disruption.

    “What this means is that in the event of a disconnection, a much larger number of customers will be able to re-register at the same time so any disruption to services will be of a much shorter duration,” she said.

    The review was conducted by Telstra’s specialist teams, experts from Ericsson, Juniper and Cisco, and independent advisor Dave Williams from Tech Mahindra. It follows a series of mobile network outages in a short period with various causes.

    Unfortunately for Telstra, local media coverage of Telstra’s investment announcement has concentrated on the fact that hundreds of Telstra customers were reporting outages affecting mainly internet access just hours after the announcement was made.

    According to the company, the outage affected ADSL broadband in Queensland, lasted less that half an hour and was unconnected to the recent mobile network outages, but this did not stop subscribers from commenting about the irony on social media.

  • iCube, Clustrix Partner to Handle Asia’s Most Demanding Website Workloads

    iCube, Clustrix Partner to Handle Asia’s Most Demanding Website Workloads

    Clustrix, provider of the first scale-out database designed for the elastic scaling requirements of high-transaction, high-value workloads of today’s web applications, announced a partnership with iCube (www.icubeonline.com), an Indonesia-based e-commerce agency and Magento Silver Solution Partner. This announcement gives South Asian customers a single local source for Magento development, services and Clustrix technology, including Clustrix’s recently announced ClustrixDB for Magento bundle.

    With a growing client base that includes some of the largest online merchants using Magento in South Asia, iCube has found that with Clustrix, they can address the scalability limits their clients are facing by adding ClustrixDB for Magento to their clients’ Magento sites. “We’re constantly evaluating the latest and greatest technologies for our customers, and ClustrixDB is without a doubt one of the ones we’re most excited to add to our portfolio,” said Muliadi Jeo, CEO, iCube. “We were quite surprised during our testing with the performance improvements that ClustrixDB was able to achieve, especially as load increased.” 

    Five times the performance of MySQL and zero-downtime catalog updates on Magento

    ClustrixDB for Magento offers a fully fault-tolerant drop-in replacement for the MySQL back-end that powers virtually all Magento sites. It includes:

    • The ClustrixDB database, which can scale out to accommodate more than five times the traffic and orders of a typical Magento site
    • The Shadow (re)Indexer, a drop-in replacement for key Magento indexers that allows you to perform catalog updates without taking the system offline

    With this partnership, iCube can supply merchants throughout South Asia with the products and local support services needed to power and manage a high-transaction, high-value Magento site, and reduce checkout interruptions due to catalog updates from minutes and hours to just seconds. 

    “This is an exciting expansion of our partner community with our first Asia-based Magento partnership,” said Lindsey Anderson, Vice President of Sales, Clustrix. “ClustrixDB is already used by several top Asian e-commerce companies, and this partnership will facilitate continued expansion in the APAC region.”