Tag: apple

As the number of coronavirus cases reported daily in several states starts to shoot back up, Apple is beginning to close more of its physical Apple Stores. Just a week ago, we told you that Apple was temporarily turning the lights off in 14 additional locations in Florida. We posted that article on June 25th and two days later the state hit a peak of 9,585 new cases announced.

Other states are hitting the pause button on reopening plans and today Apple said that 30 more brick and mortar stores in the U.S. will be closed. 77 Apple Stores have reclosed over the last few weeks. With the remaining two Florida-based Apple Stores turning the lights off and locking the doors today, all physical Apple Stores in the Sunshine State have now been shuttered.

Besides the stores in Florida, locations near Los Angeles have also been closed. On Wednesday, the company said that Apple Stores in Florida, Mississippi, Texas, and Utah were closed immediately. Stores in other states such as Alabama, California, Georgia, Idaho, Louisiana, Nevada, and Oklahoma will close on Thursday. By tomorrow, 77 or 28% of the 271 U.S. Apple Stores in the country will not be open. An Apple spokesman says, “Due to current COVID-19 conditions in some of the communities we serve, we are temporarily closing stores in these areas. We take this step with an abundance of caution as we closely monitor the situation and we look forward to having our teams and customers back as soon as possible.”

Apple is taking precautions even in stores that remain open. At some stores, all business is being conducted curbside while at other locations customers need to make an appointment to go inside. At the latter stores, when customers arrive for their appointment. they will have their temperature checked and will be forced to wear a mask; social distancing is practiced as each customer must be separated by at least six feet.

The Apple Stores that closed today include St. Johns Town Center, University Town Center in Florida; Renaissance at Colony Park in Mississippi; Barton Creek, Domain Northside, La Cantera, North Star, Knox Street, Northpark Center, Galleria Dallas, Ciello Vista Mall, Southlake Town Square, University Park Village in Texas.

The Apple Stores that will close Thursday include The Summit in Alabama; Glendale Galleria, Northridge, Pasadena, The Grove, Third St. Promenade, Century City, Manhattan Village, Beverly Center, Sherman Oaks, Topanga, Los Cerritos, The Americana at Brand, Valencia Town Center, Victoria Gardens, The Oaks, The Summit in California; Cumberland Mall, Perimeter, Lenox Square, Avalon, Mall of Georgia in Georgia; Boise Towne Square in Idaho; Baton Rouge, Lakeside Shopping Center in Louisiana; Fashion Show, The Forum Shops, Town Square, Summerlin in Nevada; Penn Square, Woodland Hills in Oklahoma.

So what can a consumer expect when visiting an Apple Store in the U.S. that has been reopened and remains so? Apple explains that “Before you enter an Apple Store, we will take your temperature using a thermometer that does not touch the skin to ensure that it measures below 37.5° C (99.5° F). No data from this procedure will be recorded. Prior to your store visit, please ask yourself the following health-related questions: Do I currently have a fever, chills, muscle or body aches? Do I currently have a cough or am I experiencing any respiratory issues? Do I have a headache, sore throat, runny nose, or congestion? Am I experiencing any nausea, vomiting, or diarrhea? Have I been in contact with any suspected or confirmed cases of COVID-19 in the last 14 days? If you answered YES to any of these please visit at a later date. You can get all the same great products and services from our online store with free no-contact delivery, and one-on-one shopping help from a Specialist via Chat, or by calling 1‑800‑MY‑APPLE. Shop Apple Store online.”

Overseas where the coronavirus isn’t making a comeback, Apple is able to keep its stores open in most countries.

Some Apple Stores were looted last night as the U.S. suffered through another night of violent protests related to the death of George Floyd. Floyd was killed when a Minneapolis police officer put his knee into the man’s neck for nine minutes even though he was handcuffed, compliant with all of the officers’ demands, and no longer a threat. All four officers were fired and one charged with third-degree murder.

To protect its employees from the violence, Apple has decided to temporarily close some of its brick and mortar locations. These stores had only recently reopened after being shut down because of the coronavirus pandemic. Apple Stores that were damaged or looted included locations in Portland, Philadelphia, Brooklyn, Salt Lake City, Los Angeles, Charleston, Washington, D.C., Scottsdale, and San Francisco. Some of the stores that were heavily damaged are closed indefinitely while others will reopen on Monday. Apple today said, “With the health and safety of our teams in mind, we’ve made the decision to keep a number of our stores in the US closed on Sunday.”

One Twitter subscriber named Brian Mitchel tweeted about the Apple Store Uptown located in Minneapolis. The store was looted, boarded up, looted again, and boarded up again. In Portland, the Apple Store at Pioneer Place had tall windows smashed on all sides. This location had just reopened two days ago and it now will take some time to repair the store to make it safe for customers. Video from Portland’s KOIN 12 shows people running into the aforementioned Apple Store and running out with boxes of iPhones and iMacs in their hands.

What the looters probably don’t know is that the iPhones that they steal from looted stores won’t work. Since 2016, demo iPhones in a particular Apple Store do not work if removed from that store. In the latter situation, these demo units will only respond to “Find My iPhone.”

Out of the 271 U.S. Apple Stores, 140 stores had reopened over the last couple of weeks. It isn’t clear whether the violence will delay the reopening of the remaining 131 locations. Apple’s retail chief Deirdre O’Brien said earlier this month that “Our new social distance protocol allows for a limited number of visitors in the store at one time so there may be a delay for walk-in customers. We recommend, where possible, customers buy online for contactless delivery or in-store pickup.”

If you decide to visit an open Apple Store, O’Brien says, “In every store, we’re focused on limiting occupancy and giving everybody lots of room, and renewing our focus on one‑on‑one, personalized service at the Genius Bar and throughout the store. We’re also taking some additional steps in most places. Face coverings will be required for all of our teams and customers, and we will provide them to customers who don’t bring their own. Temperature checks will be conducted at the door, and posted health questions will screen for those with symptoms — like cough or fever — or who have had recent exposure to someone infected with COVID‑19. Throughout the day, we’re conducting enhanced deep cleanings that place special emphasis on all surfaces, display products, and highly trafficked areas.”

Because of the COVID-19 pandemic, the fiscal third quarter for Apple was looking glum even before the looting forced the company to close most U.S. Apple Stores today. And again, stores with extensive damage are going to be closed for some time.