Tag: asia

  • France launches energy group in Indonesia

    France launches energy group in Indonesia

    France launched the French Renewable Energy Group (FREG) here on Tuesday, as a forum for French companies interested to be a part of the renewable energy sector (EBT) in Indonesia.

    During the launching ceremony, a memorandum of cooperation was also signed between Indonesia Renewable Energy Community (METI) and FREG.

    METI has become FREGs local partner to assist the French companies in identifying and developing renewable energy projects in Indonesia.

    In his speech, Energy and Mineral Resources Minister Ignatius Jonan said Indonesia was committed to have 23 percent of renewable energy in the national energy mix of electricity as soon as possible, or at least by 2025.

    Meanwhile, French Minister of Foreign Affairs and International Development Jean-Marc Ayrault stated that FREG was aimed at gathering French energy companies, which are in Indonesia at present and those interested to enter the country, to cooperate with the Indonesian partners.

    He explained that the mobilization of all stakeholders, both public and private, is needed for achieving 23 percent renewable energy in the energy mix of electricity.

    It requires a regulatory framework and proper finance, and companies should develop innovative solutions which are tailored to the realities in each country, Ayrault added.

    FREG will be an extension of the French Syndicate of Renewable Energy, which is the largest organization in France.

    FREG is expected to improve the relationship between Indonesia and French business companies in renewable energy sector and encourage the participation of French companies in renewable energy projects in Indonesia.

  • AirAsia eyes sharp growth

    AirAsia eyes sharp growth

    Airasia says it will push for higher passenger loads while keeping a tight lid on costs to sustain earnings this year and mitigate the effects from rising oil prices and volatility in currencies.

    Chief executive officer Tony Fernandes said he was forecasting 10-per-cent revenue growth this year after a similar jump to 6.9 billion ringgit (Bt54 billion) last year.

    “Our strategy of investing in technology three years ago will give us a huge advantage in the next five years, and it will be a big help in reducing costs and growing revenue.

    “We think we are finally moving towards our ancillary income target of 60 ringgit per person this year.

    “Ancillary continues to be an engine of growth and revenue will grow this year,’’ he said.

    AirAsia, which recorded 2.03 billion ringgit in net profit last year, is seeing forward loads this quarter at 89 per cent.

    Last year, passenger loads rose 10 percentage points to 86 per cent and the group flew 56.5 million passengers.

    In its presentation to analysts last week, AirAsia said it was targeting ancillary income of 60 ringgit next year after reporting 50 ringgit last year, but Fernandes wants to achieve 60 ringgit this year.

    “We see big areas of growth, led by the boom in data. We will be able to offer more personalised and more conversion on our websites, leading to more sales.

    “Our mobile strategy is for AirAsia to be the first choice of travel to buy products led by ease and lowest fares, more so with our express pay, which is equivalent to amazon one click,” he said.

    AirAsia said at least 70 per cent of its sales came directly via airasia.com.

    There was more room for growth in the conversion rate, which is now at 5 per cent. A single percentage-point increase translates to additional sales of 1 billion ringgit.

    “Indonesia and the Philippines are new engines of growth. Asean inter-travel is booming as long as costs are low,” he said.

    With the rising demand for air travel, “I had to use other airlines in the last few weeks, as I could not get into our own flights. That has happened the first time to me since the past 16 years.”

    For the past two years, AirAsia reported 2 billion ringgit in net profit, largely from higher sales, lower fuel cost and with its rivals, mainly Malaysia Airlines, still in recovery mode.

    But analysts have said the playing field will get tougher this year, something that Fernandes is not overly concerned about.

    CIMB Research, in a note, said Malindo Air’s remarkable capacity expansion last year and planned growth this year meant AirAsia would face more competition this year.

    AirAsia is also planning to expand capacity by eight aircraft this year, after shrinking the fleet last year.

    It added that with the weaker ringgit and higher oil price, it expected AirAsia’s core earnings per share for financial 2017 to fall by 52 per cent.

    “The group plans to increase available seat kilometres by 10 per cent. It is willing to sacrifice yields to maintain loads, which suggests a potential decline in revenue available seat kilometre,” Morgan Stanley Research said in a report.

    “Fuel costs should remain stable, with 75 per cent of fuel requirements hedged at US$60 per jet barrel. We expect 2017 operating margins to remain healthy at 23 per cent.”

    To Fernandes, his biggest challenge is to get regulators to understand the difficulties that airlines face in growing markets.

    “What we have been doing for 16 years shows us that we are competitive, in fact we are durable to competition.

    “There has been competition for 16 years but we have continually grown margins and profits and our main secret is low cost, great people and huge networks. We made money when oil was at $140 a barrel.

  • More than 14,000 enterprises established in Vietnam in two months

    More than 14,000 enterprises established in Vietnam in two months

    More than 14,450 enterprises were set up in the first two months of this year, with a total registered capital of over VND152.5 trillion (US$6.71 billion), up 3.9% in terms of number of enterprises and 35% in terms of registered capital over the same period in 2016, according to the Business Registration Management Agency.

    The average registered capital per new enterprise reached VND10.6 billion (US$466,000), an increase of 29.9% against the same period of last year.

    However, in February alone, more than 5,400 enterprises were established, with VND62.2 trillion (US$2.74 billion) worth of registered capital, a decrease of 39.3% in the number of enterprises and 31% in registered capital compared to January.

    The fall in number of newly established enterprises was due to a long Tet holiday in late January and early February.

    The first two months of this year also saw more than 7,900 enterprises resume their operations, up 7.6% compared to the corresponding period last year.

    In the meantime, about 2,500 enterprises were dissolved, up 14.9% compared to the same period of 2016, including more than 2,300 enterprises with a registered capital of less than VND10 billion (US$440,000) while more than 16,300 enterprises registered to suspend operations.

    The sectors that attract the participation of a large number of labourers include the processing and manufacturing industry, wholesale and retail sales, automobile and motorcycle repairs and construction, among others.

  • China Mobile, Ericsson demo IoT-powered factory

    China Mobile, Ericsson demo IoT-powered factory

    China Mobile and Ericsson have completed a trial involving what the companies say is the world’s first cellular IoT-based connected factory.

    The companies are presenting the outcomes of the trial at Mobile World Congress 2017 in Barcelona.

    The factory is implementing multiple applications for low-power wide area (LPWA) networks and devices, including production line monitoring, warehouse monitoring and package and materials tracking.

    Ericsson’s demonstration in Barcelona highlights a connected high-precision screwdriver, with motion sensors attached to NB-IoT modules that transmit real-time data from the tools to the cellular IoT network.

    The factory has around 1000 high-precision screwdrivers that each require routine calibrations and lubrications based on usage.

    The solution being developed for the factory covers terminals, networks to the platform and analytics.

    It is powered by Ericsson radio equipment and NB-IoT software, as well as Intel’s pre-commercial NB-IoT software, an Intel modem embedded in a Fibocom module and China Mobile’s OneNet IoT platform.

    “The combination of cellular IoT and Industry 4.0 has so far been fairly unexplored,” Ericsson head of north east Asia Chris Houghton said.

    “Enabling IoT network technology such as Cellular LPWA, together with cloud-based solutions, give manufacturing firms access to more information than ever before. The opportunity to use data to increase productivity is not only beneficial to a firm, but the whole of society as well.”

    China Mobile has been helping to lead the development of cellular IoT technology, having completed the world’s first lab testing on NB-IoT and moving towards large-scale field trials.

  • Maven Ventures backed Embark unveils its self-driving truck technology

    Maven Ventures backed Embark unveils its self-driving truck technology

    Self-driving technology for commercial trucking Embark has unveiled its self-driving truck technology to the public. The company—which gained approval by the State of Nevada earlier this year to begin testing its truck on public roads—has created a technology that allows trucks to drive from exit to exit on the freeway without any human input.

    Embark’s truck uses a combination of radars, cameras and depth sensors known as LiDARs to perceive the world around it.

    “Analyzing terabyte upon terabyte of real-world data, Embark’s DNNs have learned how to see through glare, fog and darkness on their own,” said Alex Rodrigues, CEO and Co-founder of Embark. “We’ve programmed them with a set of rules to help safely navigate most situations, how to safely learn from the unexpected, and how to apply that experience to new situations going forward.”

    “Spending weeks on the highway is tough on you,” said Owner-Operator Jeff Scorsur. “If I could still get the job done while driving in my own city and sleeping in my own bed, that would make my family very happy,” he said.

    According to Rodrigues, the idea for Embark came after blowing a tire on the interstate and waiting four hours for the tow truck to arrive.

    “Every single 18-wheeler that drove past had a sign on the back ‘Drivers Wanted’. It was so clear there was a shortage of drivers,” he said. “The numbers back that up. The American Transportation Research Institute estimates there is currently a shortage of 100,000 truck drivers in the industry, which is poised to only get worse as baby boomer drivers – the bulk of the industry’s workforce – retire over the next decade. Embark’s goal is to increase productivity per driver and prevent the shortage from becoming a crisis.”

    The team is backed by a multi-million dollar investment led by Maven Ventures. Maven’s previous investment in self-driving technology, Cruise Automation, sold to General Motors for $1 billion last year. Embark plans to quadruple its engineering team within the next year and aggressively expand its testing fleet to show their technology is ready for the nation’s highways.

    “We are committed to proving beyond a shadow of a doubt that this technology is safe and reliable,” said Rodrigues. “That means performing extensive tests and working with our partners in the government to get it—and the market—ready.”

  • Huawei unveils CloudMetro for telco cloud transformation

    Huawei unveils CloudMetro for telco cloud transformation

    Huawei has released during Mobile World Congress its CloudMetro solution, which it says can help operators accelerate their digital transformation and business success.

    CloudMetro allows metro networks to utilize cloud technology to enable resource pooling, service agility, operation automation and open platforms.

    With the rapid introduction of heavy applications like 4K and VR, enterprise cloud interconnect, and the increasing service diversity brought by 5G , together with the new services we can’t yet predict, metro networks must remain at the forefront of business innovation and constantly explore ways to enhance the user experience.

    Wei Feng, CMO of Huawei’s network product line said “only a metro area network capable of rapid integration, efficient operations, and network capability openness can meet the commercial needs of the new services.

    “To exhibit these features, a metro network must use a cloud-based architecture,” he noted.

    The CloudMetro solution, based on cloud-native architecture, comprises two parts: upper-layer network cloud engine (NCE) and underlying E2E slicing-capable bearer network. It separates the functional modules, cloud operating system, and underlying physical devices into different layers, and moves management and service functions to the NCE to provide an on-demand LEGO-style service provisioning capability.

    By introducing service function chains to allow for on-demand service function selection and deployment, the CloudMetro solution can lower trial costs, shorten service time to market from months to days and automate O&M for greater efficiency gains, Wei said.

    The resource pooling function, for example, improves network utilization by 100%, while automated operation improves efficiency by 10 times, the executive added.

    Wei said China Unicom has deployed CloudMetro solution to provide commercial SD-UTN (software-defined unified transport network) smart government and enterprise leased line services in Guangzhou.

    Huawei has also opened the standard northbound interfaces to third parties, allowing more applications to be supported. The company provides a lab for remote online integration verification, marking a departure from independent development to joint development with partners.

    The company said unified service management, centralized resource control, and flexible resource scheduling across layers, domains, and vendors allow for online self-service service subscription, one-touch service provisioning, cloud-based service upgrades, and visualized O&M, improving O&M efficiency tenfold.

    Wei said Huawei has also released what it called is the industry’s first network slicing router for operators to construct an E2E slicing-capable network. At MWC, Huawei and DT are conducting a joint demonstration on 5G network slicing.

  • SK Planet and Samsung sign for online partnership

    SK Planet and Samsung sign for online partnership

    Samsung Electronics Southeast Asia and Oceania has signed a memorandum of understanding with global platform innovator SK Planet on an eCommerce partnership in Southeast Asia.

    Signed in Singapore, the deal aims to promote Samsung’s brand presence and provide increased convenience and access to the Korean company’s products in Southeast Asia through online shopping sites 11street Malaysia, 11street Thailand and Elevenia in Indonesia.

    This follows Samsung and SK Planet collaborating in the South Korean domestic market.

    During the past four years, SK Planet has grown in overseas markets by leveraging its expertise from 11street Korea. SK Planet has launched its eCommerce platform into new markets every year, beginning in 2013 with Turkey’s N11.com, where it became market leader in two and a half years, followed by Elevenia in Indonesia, 11street Malaysia and, this month, 11street Thailand.

    “Our official launch was a great success with more than 3000 partners, customers and media joining,” says 11street Thailand CEO Hong Cheol Jeon. ‘This collaboration with Samsung will help to strengthen our partnership in Thailand and enhance our customers’ online shopping experience.”

    Samsung has an official shop-in-shop page on 11street, complemented by delivery and installation by authorised distributors. The page lets consumers search, browse and buy Samsung products easily, as well as access online-only products, pre-sale offerings and promotional discounts.

  • Japanese convenience store sales grow

    Japanese convenience store sales grow

    Sales at Japanese convenience stores rose 0.1 per cent in January from a year earlier, up for the fourth consecutive month.

    Industry data shows there were brisk sales of hot food and side dishes.

    Same-store sales for eight major chains totalled ¥753.16 billion (US$6.7 billion), the Japan Franchise Association says.

    While the number of customers dropped 1.1 per cent to about 1.2 billion – declining for the 11th straight month – spending per customer rose 1.2 per cent to ¥620, up for the 22nd consecutive month, according to the association.

    The number of convenience stores increased 2.5 per cent from a year earlier to 54,496.

  • Indonesia still largest contributor of tourists to Singapore

    Indonesia still largest contributor of tourists to Singapore

    About 2.89 million Indonesians visited Singapore throughout 2016, the biggest contribution of tourists to the city state, about 17.7 percent of the country’s 16.4 million total foreign tourist arrivals, according to a statement released by Singapore Tourism Board (STB).

    The number of tourists from Indonesia grew by 6 percent, which was categorized as a sharp jump from the 10 percent decline in 2015, the statement says.

    STB area director to Indonesia Raymond Lim said on Tuesday in a media gathering in Jakarta that his office would continue trying to attract more Indonesians to visit Singapore.

    “We really hope that we can maintain what we had last year,” he said, adding that about 30 percent of Indonesians who visited Singapore went there for business.

    However, to boost the numbers of tourists from the eastern part of Indonesia, the board will hold roadshows in Palembang in South Sumatra and in Medan in North Sumatra in March and April, he said, adding that it would continue the roadshows in Bali in August and in Sulawesi in September.

    Lim said the board aimed for 16.4 to 16.7 million foreign tourists to visit Singapore in 2017 and expected revenues of between US$25 and $25.8 billion.

  • Alibaba seeks tougher penalties for counterfeit goods

    Alibaba seeks tougher penalties for counterfeit goods

    Alibaba Group has called for tougher laws, stricter enforcement and stiffer penalties to crack down on purveyors of counterfeit goods in China.

    At a press conference at its headquarters in Hangzhou, Alibaba said China’s “ambiguous counterfeiting laws” were hampering authorities’ ability to build legal cases against counterfeiters, resulting in a low conviction rate that is “the fundamental reason for the inefficiency in combating counterfeiting and protecting intellectual property”.

    “Current regulations are no longer able to cope with the need to fight counterfeiting,” according to the company’s public appeal, which is published in full below. “Criminals can escape any legal consequence, leaving law enforcement agents and consumers feeling helpless, and society bearing the damage.” The company urged authorities to strengthen laws, boost enforcement and impose more punitive penalties to deter counterfeiters.

    Alibaba has long faced criticism over the sale of counterfeits by independent vendors in its giant e-commerce marketplaces, which host some 1.5 billion product listings at any given time.

    “Alibaba Group is itself a victim of counterfeiting,” the note says. “The manufacturing industry and business environment of China suffers even more. Counterfeiting is damaging, not only to consumers and legitimate merchants, but also to innovation and the long-term economic development of our nation, hindering China’s growth as a responsible economic power.”

    To maintain the trust of consumers and legitimate merchants selling on its platforms, the company has been waging an escalating war to control the problem, employing a range of tactics to combat fakes and put counterfeiters out of business. Alibaba screens and monitors product listings using manpower and advanced search, image-recognition and big-data technology. The company also works with authorities in China to track down the source of counterfeits and prosecute offenders. Recently, Alibaba has also used China’s courts to cause pain for fake-goods sellers.

    Alibaba officials stressed the company remains firmly committed to continuing its anti-counterfeiting battle, but its ability to remove merchants and products from its marketplaces will be much less-productive in the long run without the support of more legally enforceable sanctions.

    The full Alibaba Group statement is below:

    In the ongoing war against counterfeiting, society is currently faced with an impasse. In Alibaba Group’s view, progress against this illegal activity is negligible because the costs and risks of producing and selling counterfeits are too low. The only way out of this is to impose tougher criminal sanctions on every individual involved in the chain of operation. Only by doing this, can China’s manufacturing industry return to the path of originality and innovation that ultimately leads to sustainable development.

    In 2016, our Platform Governance Department identified and handled 4495 leads related to counterfeiting. Each involved a value of goods exceeding the statutory minimum of RMB 50,000 for criminal investigation. Of these, law-enforcement departments followed up 1184 leads, which led to just 33 convictions, according to public information, representing a conviction rate of only 0.7 per cent.

    Alibaba came up with the 4495 leads via proactive big-data screening by its Platform Governance team, brand owners’ reports, consumer complaints and random checks. But law-enforcement agencies often found it difficult to classify and quantify incidences of counterfeiting and also had difficulties building legal cases due to ambiguous counterfeiting laws. As a result, public security agents were only able to build 469 cases from 1184 leads.

    The extremely low conviction rate is the fundamental reason for the inefficiency in combating counterfeiting and protecting intellectual property. Current regulations are no longer able to cope with the need to fight counterfeiting. Criminals can escape any legal consequence, leaving law-enforcement agencies and consumers feeling helpless and society bearing the damage.

    Alibaba established its own 2000-member-strong anti-counterfeiting force and has invested over RMB 1 billion each year to proactively combat counterfeiting with the most advanced technology and data models. For the 12 months ended August 2016, Alibaba took down 380 million product listings and shut down 180,000 Taobao stores and 675 operators as a result of its anti-counterfeiting action. As a private enterprise, Alibaba has no law-enforcement power. We can only uncover irregularities, take down the product listings, report the cases to the regulators and wait for law enforcement to handle the cases.

    We do our best to stop counterfeit goods from landing on our platform but cannot entirely stop them from proliferating offline and moving to other platforms. We identify and handle irregularities according to the highest standard of platform-management rules, but cannot impose penalties on the criminals.

    Alibaba Group is itself a victim of counterfeiting. The manufacturing industry and business environment of China suffers even more. Counterfeiting is damaging, not only to consumers and legitimate merchants, but also to innovation and the long-term economic development of our nation, hindering China’s growth as a responsible economic power.

    We therefore call for further development of our laws and regulations, stricter law enforcement and harsher punishments to strengthen the efforts to combat counterfeiting. Counterfeiters are our arch-enemy and we will stop at nothing to fight them.

    The criminalisation of drunk driving once delivered a clear message to society that violators will have to face serious consequences for their actions. Such a message served as a deterrent. We hope our society can reach a consensus to collectively increase the resources and efforts towards combating counterfeiting to no lesser extent than was done with drunk driving. To stamp out counterfeiting in China, all of us should play our part.

    Enlightenment-era criminologist Cesare Beccaria once said, “crimes are more effectually prevented by the certainty of punishment.”

    There is no way to root out counterfeiting with a conviction rate of 0.7 per cent. Only through stricter law enforcement and appropriate punitive measures can we stop criminals from evading responsibility for their actions. Only when counterfeiters get the punishment they deserve will the interests of consumers be properly protected.

  • China Mobile, GSMA, Huawei to address NFV reliability

    China Mobile, GSMA, Huawei to address NFV reliability

    China Mobile, the GSMA and Huawei have agreed during Mobile World Congress 2017 to jointly build an assessment framework for achieving carrier-grade NFV reliability.

    The project aims to combine industry efforts to construct a scalable framework for NFV in telecoms networks enabling proactive, flexible and intelligent network maintenance.

    Because of the difficulties surrounding locating network faults when using complex network technologies such as NFV, operators are looking to move towards a proactive network maintenance model to eliminate potential issues before user services are affected, the partners said.

    GSMA technical director Michele Zarri commented that carrier-grade NFV-reliability is a critical aspect of the virtualization of mobile networks, and is in-line with the industry body’s 5G Network Virtualization project.

    “There will be numerous business opportunities and challenges in the 5G era. However, Five-9s reliability is required for virtualized networks,” he said.

    “The GSMA will work to define network requirements and formalize the assessment framework including metrics and measurements for achieving carrier-grade NFV reliability.”

    Huawei GM for global customer support services Zhao Yongjun added that through the collaboration, the vendor aims “to consolidate industry efforts to explore new digital technologies and carry out joint-innovation to create tomorrow’s proactive intelligent network maintenance system.”

    He said the system will support “real-time, intelligent perception and preventative measures to meet increasing ultra-reliable network requirements.”

  • Thai specialty coffee growers tip cafe boom

    Thai specialty coffee growers tip cafe boom

    Despite many cafes closing in the past year, the Thai coffee-shop business is expected to grow 15 to 20 per cent this year.

    According to specialty coffee growers, the growth will be driven by the country’s economic improvement and higher demand from coffee drinkers.

    Specialty Coffee Association of Thailand (SCATH) president Apicha Yaemkesorn says coffee shops can be easily opened on every corner in Bangkok and major provinces, and more will be seen as there are many new offices and condo buildings.

    “The growth can also be expected to spread into small provinces and towns in the near future.”

    Fewer than 10 per cent of Thais drink coffee, and those who do drink about 1.2 cups a day on average, compared with three cups a day for American coffee drinkers.

    While about 30 to 40 per cent of coffee shops closed last year, the number of new entrants increases every year.

    Apicha says that opening a coffee shop is not hard in Thailand as only a small budget is needed and coffee makers are inexpensive. “It is an ideal business for new entrepreneurs, but many of them have lack knowledge about coffee and cafe management skills.”

    This year Thailand is projected to have a 15 per cent rise in arabica coffee planting areas in the north and a 5 per cent increase in robusta planting areas in the south. Rubber and palm growers in the south have turned to growing coffee because of low prices for rubber and palm oil.

    Coffee beans can be harvested about three or four years after planting, says the Office of Agricultural Economics.

    Apicha estimates the longer droughts in Thailand will reduce the supply of local arabica coffee beans to 7000 tonnes this year from 9000 tonnes last year, while robusta coffee beans will total 15,000 tonnes, down from 17,800 tonnes.

    Arabica coffee beans are priced at about 180 baht (US$5.10) a kilo in Thailand and 80 to 90 baht/kg for robusta.

    Volatile climate change and longer droughts are pushing Thai coffee bean prices higher than in Cambodia, Laos, Myanmar and Vietnam, which see prices around 95 to 105 baht/kg.

  • How Indonesia Increases Number of Tourists from Scandinavian Countries

    How Indonesia Increases Number of Tourists from Scandinavian Countries

    The Indonesian Embassy in Copenhagen, Denmark, participated in the Danish Travel Show 2017 in Herning city, Denmark, from Feb 24 to 26, 2017.

    A statement from the Indonesian Embassy in Copenhagen received by Antara here on Monday stated that Indonesia’s participation in the Travel Show is part of its efforts to promote the country in non-traditional markets, which is expected to increase the number of tourists from Denmark and other Scandinavian countries to Indonesia.

    Currently, the number of Danish tourists visiting Indonesia is about 30 thousand. Meanwhile, about 120 thousand people from Northern Europe visit Bali, Lombok (West Nusa Tenggara), Java, and Sumatra.

    At the exhibition, the Indonesian Embassy promoted Indonesian dishes that have been widely known in the world, such as fried rice (nasi goreng), fried noodles, rendang (spicy beef made using various spices, including coconut milk), and Indonesian coffee. The embassy also presented several Indonesian chefs to demonstrate the cooking to a number of businessmen and importers, who are engaged in business in Denmark.

    The involvement of businesses in the travel show is expected to improve business-to-businesses deals, increase travel packages sales, and expand the network of cooperation between Indonesian and Danish businessmen.

    Danish Travel Show is the largest annual travel exhibition in Northern Europe participated by about 1 thousand participants from 42 countries and attended by more than 65 thousand visitors from Denmark and other European countries. In 2016, the event was attended by some 4 thousand tourism businessmen, 1,196 exhibitors from 51 countries, 11 airlines, and 80 travel agencies.

  • Impressive Primark sales growth boosted by new stores

    Impressive Primark sales growth boosted by new stores

    The impressive Primark sales growth over the last half year has been boosted by network expansion with the addition of 16 stores across both Europe and the US – and exchange rates.

    The value retailer expects to end the first half with 329 stores, and 13.1 million sqft of trading space – up 12 per cent year-on-year. Like-for-like sales to date are flat compared with last year at a group level, brought down by store cannibalisation in the Netherlands, but fared better at home, up 2 per cent.

    But tourists drawn to Britain by the low pound have driven sales up 10 per cent at the company’s two London flagships.

    Parent company ABF expects Primark’s sales over the half year to be 11 per cent ahead of last year at constant currency rates. At actual exchange rates, sales are expected to be up 21 per cent.

    Kate Ormrod, senior analyst with GlobalData, says margin pressure will remain the big story for Primark in the second half, especially given its commitment to maintaining prices until August.

    “That’s a necessary move given the importance of staying price competitive at the value end of the market. As a result, operating profit margin for the full year is expected to fall. Some form of price increase can still be expected on Primark’s more expensive products, with investment in design and fit used to justify any hikes, ensuring shoppers still receive value for money,” she says.

    “Being known as the price leader affords Primark some protection at a time when disposable incomes are being squeezed; however, ensuring product ranges remain fashionable and relevant will be imperative to retain appeal.”

    Ormrod says this is particularly important as emerging players such as boohoo.com and Missguided continue to encroach on Primark’s fast fashion unique selling point, enabling them to steal customers and share.

    “Further investment in menswear to address new trends will be important to build Primark’s fashion credentials, as its offer remains more basics-driven than those of rivals such as New Look and H&M,” she concluded.

  • Starbucks Korea polls 1 million customers

    Starbucks Korea polls 1 million customers

    Starbucks Korea is killing two birds with one stone – improving sales by making customers happier.

    According to the coffeemaker, the number of participants on its mobile survey platform “My Starbucks Review” has exceeded 1 million. Surveys are offered to Starbucks members who use Siren Order – ordering food and beverages on a smartphone, instead of having to wait in line.

    Starbucks Korea app

     

    The platform has been serving the coffeehouse well in terms of gathering customer feedback, officials said, and some 20 of the suggestions coming from customers have either been adopted or are expected to be introduced in the near future.

    One of the suggestions was related to Grapefruit Honey Tea, a seasonal drink temporarily introduced last year that was met with unprecedented popularity. Following the soaring demand, Starbucks decided to introduce the tea as an official menu item, and ended up selling over 1.2 million cups in just five months.

    Other successful ventures with the help of consumer input include the Starbucks Card Holder, with over 10,000 units sold since its launch late last year, and special edition coin pouches for chocolate coins, which sold out in just five days (50,000 batch) in early January.

    “We’ll continue to take into account customer feedback, to offer better products and services,” an official said.

    -Kevin Lee