Tag: asia

  • Will Lotte Chairman Shin Dong-bin be questioned?

    Will Lotte Chairman Shin Dong-bin be questioned?

    A series of prosecution probes on alleged embezzlement and malpractice in subsidiaries of Korea’s retail giant Lotte Group hints that the nation’s fifth-largest family-controlled conglomerate’s chairman Shin Dong-bin may be questioned as well.A high-ranking official at Seoul Central District Prosecutor’s Office didn’t rule out the possibility that prosecutors may issue an arrest warrant; however, the time hasn’t ripened yet.

    “In prior cases such as SK and Hyosung, prosecution summoned a number of company officials and tracked the flow of funds to secure solid evidence before questioning group owners. I think it is too early to discuss whether or when to call Lotte chairman Shin,” a senior prosecutor told The Korea Times by telephone, Sunday.

    Key Lotte Group affiliates were being probed over their role to create a slush fund to bribe influential local politicians in return for winning advantages to push ahead the group’s fancy business projects and for massive accounting fraud.

    Prosecutors raided offices of Lotte Group, which were immediately reported to the chairman. Prosecutors issued an international travel ban on Shin’s confidants in what officials say is a preemptive measure before questioning the chairman.

    The official said Lotte’s senior executives “intentionally and systematically” destroyed evidence ahead of the raids, raising possibilities that the chairman was earlier informed of these actions.

    “Lotte Group attempted to destroy and hide related documents and evidence when it underwent a tax audit last year,” he said. “We confirmed that the group did the same this time but were able to secure most of the hidden documents.”

    Shin’s house was also raided while he was in the U.S. for business. The chairman is expected to be questioned by prosecutors upon his return to Korea, but some say it’s still uncertain whether the chairman will return next week, as scheduled.

    “The chairman will be notified of developments of the probe by prosecutors and his return date will be fixed according to the situation. The country’s top law firm Kim & Chang supports Shin,” said an official who is involved with the issue, by telephone.

    Prosecutors believe Chairman Shin has connections with his older sister Shin Young-ja, who allegedly coordinated bribery with failed business tycoon and lobbyist Nature Republic CEO Jung Woon-ho. Young-ja was said to take bribes from Jung in return for granting approval for Nature Republic to open its brand shops at Lotte Free Duty stores.

    No way out

    Due to growing uncertainties about the chairman’s destiny, Lotte’s key business plans have been stalled.
    In a statement, Lotte Chemical, the group’s key petrochemical affiliate, said it dropped its ambitious bid to purchase U.S. company Axiall. Lotte Chemical said the decision was mostly due to possibilities that the group may fall into managerial vacuum.
    More importantly, analysts say Lotte Group’s plan to put the Lotte Hotel for the listing in Korea, which has been slated for next month, may be delayed as the investigation is expected to be widen, hurting investor sentiment.

    The listing of Hotel Lotte is one of the reform pledges that Lotte Chairman Shin has made as part of his efforts to improve its corporate image overall.

    “It’s almost impossible to finalize the IPO by July. I don’t even think Lotte Hotel will be able to be listed this year. The initial IPO price for the hotel will be discounted further given the current market situation,” said a local analyst asking not to be identified.

    Meanwhile, the succession feud, which had seemed to come to an end, is seen to enter a second round with the latest prosecutors’ investigation as Shin’s older brother Shin Dong-joo preparing a fresh attack against the Lotte chairman over his alleged misconduct.

    Analysts say the latest probes are believed to hurt the credibility of Chairman Shin as group leader, and Dong-joo may bring up the issue at the shareholders’ meeting of Tokyo-based Lotte Holdings next week, which controls the group both in Korea and Japan.

     

  • Sylvie Chantecaille’s Favorite Hong Kong Restaurants and Shops

    Sylvie Chantecaille’s Favorite Hong Kong Restaurants and Shops

    Chantecaille, the botanical-based luxury skincare and beauty brand, has opened a shop in Causeway Bay, Hong Kong’s premier retail destination. The 1,600-square-foot La Boutique Hong Kong was designed in consultation with innovative French architect and designer Patrick Naggar. On the outside, oversize windows and a limestone façade channel Paris, while whimsical furnishings and bespoke fixtures create an elegant atmosphere inside.

    Aside from the store, there’s a skin clinic with two private rooms where clients can get signature Rose de Mai facials among other treatments. There’s also a salon that offers makeup consultations and brow-shaping services. “The city has been incredibly good to us—we wanted to give back and set up our first true flagship here, giving the women of Hong Kong a spa where they can get an excellent facial and a private salon where they can enjoy a quiet moment or share a macaron with a friend,” says company founder Sylvie Chantecaille. We asked the French skincare guru about her favorite places to eat, shop, and play in the buzzing city.

    Caprice at the Four Seasons Hotel

    “Caprice Bar is a very sexy and cozy spot I love to go with a friend. The atmosphere is sophisticated with mesmerizing deep earth and purple tones. It has an incredible selection of delicious cheese and wine. I like to sit by the window to watch the flickering lights over Victoria Harbour.” 8 Finance Street, Central Hong Kong; fourseasons.com

    Hutong

    “This is a gorgeous and romantic old-world Chinese restaurant designed by David Yeo. When the elevator opens, you are greeted by glistening red lanterns of all shapes and sizes that transport you back in time. It offers chic and fantastic food. Request a table by the window and get there by 8 P.M. to see the light show.” 28/F, One Peking, Tsim Sha Tsui; hutong.com.hk

    Aqua Luna

    “The Hong Kong junk boats represent the old values still present in this modern city. There aren’t that many traditional sampans [wood boats] in operation anymore, but Aqua Luna offers sightseeing trips across the bay on the red-sail vessels.” aqualuna.com.hk

    Chantecaille La Boutique

    “Ice, our facialist, has golden fingers. You will be rejuvenated and experience the best neck massage you have ever had. By the time she applies the third or fourth mask, your skin will be as soft as a baby’s bottom.” G/F 2-4 Hysan Avenue, Causeway Bay; chantecaille.com

    Sevva

    “This restaurant has an amazing terrace with a stunning view of the city—it’s on the 25th floor of the Prince’s Building. People sit there for hours, listening to music and enjoying the glamorous Hong Kong style. When the weather is nice, this is my favorite place.” 10 Chater Road, Central Hong Kong; sevva.hk

    Lane Crawford

    “I am partial to this iconic luxury department store because you can find everything there. They have an incredible selection of more than 800 international brands.” Several locations; lanecrawford.com

    Dries Van Noten

    “As a Dries devotee, I always find amazing pieces at this store that I don’t find anywhere else. It’s also conveniently located near the Marni boutique, which is my other obsession.” 215 Landmark, Queens Road, Central Hong Kong; driesvannoten.be

    Café Gray Deluxe at the Upper House Hotel

    “The best weekend brunch is at Café Gray Deluxe, located in the chic boutique hotel Upper House. It has wonderful city views. There is a big variety on the menu, and they also have decadent desserts.” Pacific Place, 88, Queensway; cafegrayhk.com

    Asia Society

    “I love to take friends visiting Hong Kong for the first time to experience the marvelous art and architecture of this peaceful oasis. There is an exquisite garden, and inside there is a labyrinth-like jungle of foliage that leads you to Chantal Miller Gallery, home to wonderful and unexpected art. They also have a theater with lectures and films.” 9 Justice Drive, Admiralty; asiasociety.org

  • The Bank of Korea Just Delivered a Surprise

    The Bank of Korea Just Delivered a Surprise

    South Korea’s iShares MSCI South Korea Capped ETF (EWY) slid on June 9 after the Bank of Korea cut interest rates by 25 basis points to 1.25%. This is a record low for the Korean policy rate, which is aiming to support the government’s plan for massive debt restructuring for highly indebted firms.

    Growing risks to the economy due to slow trade recovery worldwide also drove the dovish move. EWY had risen by more than 6.5% since the beginning of the month, leading to some profit booking by traders.

    The Bank of Korea Just Delivered a Surprise

    Chinese inflation falls

    Meanwhile, consumer price inflation across China rose by 2.0% in May on an annual basis against expectations of a 2.3% rise. Prices contracted by 0.5% in May, as compared to expectations of a 0.2% decline. Chinese ETFs (FXI) (MCHI) and (ASHR) were declining on June 9, prior to closing on account of the local holiday.

    Japanese indexes continue to correct

    The Japanese Nikkei 225 corrected by nearly 1% on June 9, 2016, after machinery orders added further disappointment to the Japanese economy. Machinery orders fell by 8.2% on a year-over-year basis in April, as compared to forecasts a 2% decline.

    Relatedly, the unemployment rate in the Philippines rose in the second quarter to 6.1%, despite the 5.8% rate last quarter. Thai (THD) consumer confidence in May came in marginally lower at 72.6, while retail sales in Indonesia came in slightly below estimates of 11.1% at 10.4%.

  • Jaunt launches major VR effort in China

    Jaunt launches major VR effort in China

    Just days after its CEO stepped down, Silicon Valley virtual reality company Jaunt said it has started producing VR content in China for worldwide distribution. Jaunt has received $100 million in funding, including millions from Disney.

    The new operation was formed in partnership with Chinese media giants Shanghai Media Group and China Media Capital. The former will also invest in Jaunt’s U.S.-based efforts. Jaunt China will function, much like its American counterpart, as an end-to-end VR production and distribution platform, and will utilize the company’s high-end VR camera.

  • Nestle offers overseas products to Chinese consumers through new partnership with Alibaba

    Nestle offers overseas products to Chinese consumers through new partnership with Alibaba

    Nestlé has strengthened its global capabilities in e-commerce by signing a partnership with Alibaba in China, to grow online sales, build key brands and offer new products to millions of consumers.

    Nestlé has introduced products including Nido milk powder, Damak chocolate and Nescafé Dolce Gusto BMW MINI coffee machines on Tmall.com, China’s largest shopping website for brands and retailers. Using Taobao.com, the country’s largest shopping site overall, Nestlé is expanding its distribution in rural areas.

    Nestlé e-commerce successes to date include the Nespresso online boutique, and the recent global launch of super-premium chocolate brand Cailler using Amazon as the primary retailer.

    Sebastien Szczepaniak, Vice President of Group Sales and eBusiness, said that Nestlé’s online sales are growing more than 25% per year.

    “Moreover, offline purchases are increasingly influenced by what we see online, so brand building has gone beyond having good television advertising and nice packaging. Our ability to build brands on any touchpoint, be it digital or analogue, is vital,” he said.

  • Orchard Rd turns to WeChat to drive sales

    Orchard Rd turns to WeChat to drive sales

    A post on Chinese social media platform WeChat touts Orchard Road as a prime spot for a selfie, with its backdrop of high street brands and clean surroundings.

    Another post raves about the value of the dishes at seafood restaurant chain Fish & Co, where appetisers cost between $3.90 and $11.90.

    The Orchard Road Business Association (Orba) set up the WeChat account two months ago to promote the shopping street directly to consumers in China.

    “In China, without a WeChat account, it’s impossible to communicate with the consumers,” said Mr Steven Goh, Orba’s executive director.

    Like many businesses in Singapore, Orba is looking to the Chinese to provide a boost to the flagging retail and tourism sectors.

    The Orchard Road Business Association recently hired a marketing agency in China to come up with twice-weekly posts on its WeChat platform that use the lingo of the mainland Chinese to introduce the brands in Orchard Road. PHOTO: ORCHARD ROAD BUSINESS ASSOCIATION

    Competition from online shops and weak consumer sentiments have translated into lower retail sales. Tourism growth is expected to slow to a crawl this year, as tourists tighten their belts ahead of a weakening global economy.

    The Chinese, however, offer hope.

    Last year, Chinese visitor arrivals grew 22 per cent year-on- year to 2.1 million. Although their expenditure of $2.54 billion was a 4 per cent dip from the 2014 figure, they were still the top spenders among visitors here.

    In recent years, Orba has sent teams to different cities in China regularly to promote the street.

    Recently, it hired a marketing agency in China to come up with twice-weekly posts on its WeChat platform that introduce – in the lingo of the mainland Chinese – the brands in Orchard Road.

    Its efforts complement those of the Singapore Retailers Association (SRA), which roped in Chinese payments firm UnionPay International as a partner of its Great Singapore Sale this year.

    SRA extended the sale to 10 weeks and started it a week later than usual to coincide with most of China’s summer holidays.

    Other retailers are also taking the initiative to cater to the Chinese.

    Retail shop Taula Jewellery in Clarke Quay widened its range in March to include fashion jewellery and items with prices starting from $29, instead of $49 previously. Its Chinese customers prefer fashion jewellery to precious metal jewellery such as silver and gold, and like good deals, owner Kanika Mittal, 35, noted.

    Department store Takashimaya is “displaying more prominently” products that are more highly discounted and appealing to Chinese tourists, who make up 30 per cent of its foreign customers, said a spokesman.

    SRA executive director Anthony Gan said the Chinese tend to look for goods and services tax refund service, shops that accept UnionPay, Mandarin-speaking staff and special offers.

    The spending patterns of Chinese tourists have evolved, said UnionPay International South-east Asia general manager Yang Wenhui. He said it was “seeing spending on hotels, supermarkets, dining, airlines and retail grow at a much faster rate than luxury goods in general”.

    Tourism consultant Edward Chew said Chinese tourists no longer “purchase everything they come across”, with many international brands now available in China.

    The former Singapore Tourism Board regional director for Greater China said: “We need to distil what Singapore is good for and strong in and what’s unique about our retail scene, and actively promote them to the Chinese traveller in Singapore.”

  • The Philippines Set a New World Record Thanks to this Retail Brand

    The Philippines Set a New World Record Thanks to this Retail Brand

    As Swedish retail brand H&M continues to dominate the Philippine shores, it seems that they also got a prestigious award along the way.

    Last year, H&M Philippines unveiled a 50 x 50 foot coat hanger in Ayala Center Cebu during the opening of their largest South East Asian branch to date. Not only was it a sight to see for local mall-goers, it also recently got the Guinness World Record for the World’s Largest Coat Hanger.

    Yes, there is such a record. I was as surprised as you. Also, I wonder how many clothes can we hang on that?

    What do you think about that? Leave your comment!

  • Samsung Pay e-wallet to launch in Singapore on June 16

    Samsung Pay e-wallet to launch in Singapore on June 16

    Samsung Pay, the Korean electronics giant’s e-wallet system, will launch in Singapore on June 16.

    At launch, those holding Visa and MasterCard credit or debit cards issued by POSB Bank, DBS Bank, OCBC Bank, Standard Chartered Bank and Citibank will be able to use a compatible Samsung phone to pay at almost all retail outlets that accept credit cards.

    Singapore will be only the fifth country to have Samsung Pay. It was launched in South Korea last August, followed by the United States in September. In March this year, Samsung Pay made its debut in China, while it was launched in Spain just earlier this month.

    “We are excited to bring this service to Singapore consumers and we hope to introduce value-added services to drive and lead innovation in mobile commerce,” said Mr Thomas Ko, vice-president and global general manager of Samsung Pay.

    Samsung Pay allows users to register their credit card details on selected Samsung smartphones with Near-Field Communication (NFC) wireless technology. Once registered, users can tap the phones for payment on almost all credit card payment terminals here.

    This is because Samsung Pay uses a proprietary Magnetic Secure Transmission (MST) technology that works with both traditional magnetic-stripe credit-card terminals and NFC contactless payment terminals.

    Unlike other contactless payment methods that are limited to transactions of $100 or less, Samsung Pay does not have this limit due to its MST technology.

    Four Samsung Galaxy smartphones – the S6 edge+, Note 5, S7 and S7 edge – are compatible with Samsung Pay at launch. Fingerprint authentication is required for each transaction.

    As of February this year, Samsung Pay has over five million registered users and recorded more than US$500 million (S$672 million) worth of transactions globally.

    Rival mobile payment service Apple Pay was launched in April with support for American Express-issued cards only. But as of last month, Apple Pay also accepts Visa and MasterCard credit and debit cards issued in Singapore from five major banks – POSB, DBS Bank, OCBC Bank, UOB Bank and Standard Chartered Bank.

    Apple Pay only works with contactless NFC payment terminals. This limits Apple Pay to only around 30,000 payment terminals in Singapore.

    It also has a $100 cap for most transactions. But UOB has lifted this limit for some merchants, such as Singapore Petroleum Company, Caltex, Metro and The Coffee Bean & Tea Leaf.

  • Niologie China receives RMB20m. boost

    Niologie China receives RMB20m. boost

    Hong Kong women’s apparel company Niologie Limited has received a capital injection of RMB20 million (US$3.034 million) for its wholly owned subsidiary Niologie China from one of China’s largest fashion brands.

    Shanghai La Chapelle Fashion gains a direct holding of 16 per cent of the shares of Niologie China through the investment co-operative agreement with its wholly owned subsidiary Shanghai La Chapelle Enterprise Management.

    Originating in Hong Kong, Niologie China’s Tanni brand is a mid- to high-end lifestyle store brand with romantic European styling encompassing women’s apparel, handbags, footwear and accessories as well as houseware products. A significant characteristic of the brand, which entered mainland China in 2010, is its floral prints, designed exclusively by a UK team.

    Shanghai La Chapelle believes the investment complies with its “product-oriented, fashionable and high-quality” brand philosophy, and will help it consolidate its leading position in China’s apparel market. Through the investment in Tanni, the group aims to enrich its mid-range to high-end product mix and accelerate the development of its multi-brand strategy, while the brand itself can leverage the group’s channels and supply-chain management capability for expansion and improved margins.

    “With the constantly changing fashion trends in apparel and the need to satisfy consumers’ requirements for a more sophisticated shopping experience, apparel retailers have to adjust their sales model in order to capture first-mover advantages and expand market share amid intense market competition,” says La Chapelle executive VP Wang Yong.

    “The Tanni brand has an independent design team, offers individualised products, stable domestic and overseas product channels, an excellent marketing system and speedy and stable logistics systems enabling a fast market response.”

    Founded in 1998, La Chapelle designs, markets and sells apparel products with a focus on mass-market women’s casualwear. Its retail network comprises 7893 outlets in about 2500 locations across China.

    Founded in 2010, Niologie China is the first women’s apparel brand chain in China to introduce European lifestyle-brand shops. The company has directly run shops in major business districts in Beijing, Nanjing, Hangzhou, Shenyang, Dalian and Harbin.

  • Starbucks Disneytown cafe opens

    Starbucks Disneytown cafe opens

    Starbucks has opened its first flagship store within a Disney resort in Asia.

    The new Starbucks Disneytown Shanghai cafe opened on Wednesday. It will employ 110 staff creating a destination for resort-goers to relax and recharge.

    “We will bring to life the craft of coffee in an immersive environment which will include new menu ordering options through a variety of mobile devices,” said Starbucks in a statement.

    Starbucks_Disneytown_China_(2)

    With the addition of this latest flagship store in Shanghai, China will be the only market in Starbucks China and Asia Pacific region to pioneer and operate four distinct flagship stores.

    “China today represents the most significant and exciting opportunity ahead for Starbucks and our aspiration is to delight our customers and partners throughout China with an extraordinary store experience,” said John Culver, group president of Starbucks China and Asia Pacific.

    “We expect the Starbucks Disneytown flagship store to be one of our busiest stores globally, serving and bringing the unique Starbucks experience to thousands of customers daily,” said Culver.

    “This store builds on our ongoing commitment to the China market, following the announcement of our plans to open a Starbucks Roastery and Reserve Tasting Room in Shanghai late next year.”

    “First of its kind experience”

    Reflective of Starbucks unique, sophisticated and locally relevant design, customers will immediately recognise the two-story Starbucks Disneytown store located at the crossroads of the shopping, dining and entertainment district just outside the main entrance to the theme park, adjacent to the Wishing Star Park. Atop the store, a specially crafted wind vane will evoke the playfulness of Disney with the Starbucks siren.

    Starbucks_Disneytown_China_(3)

    Upon entering through grand, castle-like doors customers will be greeted by a Starbucks barista and a sweeping view of a warm, inviting environment created out of natural woods and materials reflecting the raw, agricultural roots of coffee. Seating will surround the cafe bar allowing families and friends to gather, creating connection and community as they immerse in the story of coffee.

    The first and second floors of the store will be joined by gently terraced stairs, and the copper wall panels celebrate the different degrees of coffee roasting highlighting the proud coffees in Starbucks portfolio.

    Starbucks_Disneytown_China_(5)

    Hanging from the ceiling is a delicately constructed piece of artwork designed from gold and white metal wiring inspired by latte art crafted by baristas, while a mural of the Starbucks siren is made out of Starbucks cups. A centerpiece, this mural includes intricately designed silhouette scenes inside a handful of cups designed by local artists representing China’s cultural heritage.

    Technology

    Starbucks_Disneytown_China_(1)

    For the first time in China, the traditional menu board is replaced by a digital menu. Customers can order their favorite beverages and food using a mobile handheld device available at the store or from their personal mobile device. This integration of technology offers a convenient experience that was inspired by Starbucks stores in the US, including its express format on Wall St in New York and the Starbucks Roastery located in its hometown of Seattle, Washington.

    “This new Starbucks Disneytown Flagship store will bring its own distinctive, unforgettable moments of connection while inspiring playful imagination for customers of all ages,” added Henry Xie, GM of President Starbucks Coffee Shanghai Co.

    This new Shanghai location is the 12th Starbucks store globally to open as part of a Disney resort.

  • Hong Kong’s Link REIT posts double-digit growth

    Hong Kong’s Link REIT posts double-digit growth

    Link Asset Management, which manages Link Real Estate Investment Trust, Link REIT, increased both its revenue and net property income by double figures during the year ended March 31.

    Revenue rose 13.2 per cent to HK$8740 million (US$1125.68 million), while property income rose 14.9 per cent to HK$6513 million.

    During the year, the value of its investment properties portfolio – including property under development and properties in mainland China acquired during the year – continued to improve, reaching $160,672 million, an increase of 16.1 per cent.

    “The past 10 years have seen the transformation of Link from being a passive manager of a portfolio of legacy assets to becoming an innovative and world-class real-estate investor and manager,” says the group.

    An active and productive financial year saw the group capitalise on high-potential investment opportunities, and it also launched its new brand, in development for two years.

    It was also an important year for improving its portfolio, refining tenant mix and enhancing properties in Hong Kong, disposing of non-core properties and adding two properties in mainland China.

    “The management of our retail and car park facilities has evolved to be our strength and expertise,” says the group. “Through scalable innovation, we continue to leverage on this competitive advantage. This strategy is supported by close monitoring and analysis of changes in district demographics and shopper preferences.”

    Retail growth

    Despite a challenging economic environment in Hong Kong, the group’s retail portfolio showed resilience. There was growth in nearly all areas of retail through the group’s leasing strategy to attract more productive tenants, especially in the food and beverage sector, and to cut down large shops into smaller ones.

    Occupancy rate for the portfolio reached 96 per cent, with a record 6.7 per cent year-on-year retail rental growth.

    Link segmented its Hong Kong portfolio into three groups – Destination, Community and Neighbourhood – for management and marketing tailored to different types of tenants and shoppers. Destination shopping centres contributed to 17.1 per cent of the portfolio’s retail rentals.

    During the year, the group acquired EC Mall in Beijing and Corporate Avenue 1 & 2 in Shanghai. In Zhongguancun, the “Silicon Valley of China”, EC Mall offers mass-market retail products, and reached 100 per cent occupancy by the end of the financial year.

    In February, the group acquired 700 Nathan Road in Mong Kok through a government tender. With its location and catchment, the property will be converted into a retail podium and tower.

    Five asset-enhancement projects were also completed during the year: Tsing Yi Commercial Complex, Temple Mall North, Long Ping Commercial Centre, Wo Che Plaza and Tin Shing Shopping Centre.

    Temple Mall North (previously Lung Cheung Plaza) in Wong Tai Sin was rebranded and upgraded to offer more space and shops. The atrium was revamped to cater for marketing activities.

    Also rebranded was Wong Tai Sin Plaza, connected to Temple Mall North by a footbridge, as Temple Mall South. The two shopping centres are now run as one mall.

    Given changes in demographics from new residential projects nearby, Tsing Yi Commercial Complex and Long Ping Commercial Centre were also improved, and Tin Shing Shopping Centre has been reconfigured with its fresh market repositioned as a regional fresh market.

    Already the group has 11 enhancement projects in progress with another eight to start, and more than 16 other projects undergoing review.

  • New Stradivarius flagship opens in London

    New Stradivarius flagship opens in London

    Spain’s Inditex group has opened its largest global Stradivarius flagship yet on London’s Oxford St.

    The new store at number 309 has a total area of 1500 sqm spread over three floors and showcasing the entire range of the young fashion and accessories brand. The basement and first floor contains the women’s and lifestyle collections, while the first floor is scheduled to open in 2017 in time for Spring/Summer with the launch of Stradivarius’s first menswear offering.

    Stradivarius flagship London 6

    Stradivarius flagship London 4

    A prominent glass facade allows natural light to flow into the store helping to connect with the street outside. The atmosphere is one of industrial combined with natural aesthetics, with wood, textured fabric walls and strip lights. The original interior brick walls have been exposed and preserved to create a vintage feel and showcase the #stradivariuslondon hashtag.

    Stradivarius flagship London 3

    Stradivarius flagship London 2

    The new opening builds on the success of Stradivarius’s first UK store opened at Westfield Stratford in August 2014, as well as the launch of the brand’s UK eCommerce offering in September 2013.

    Stradivarius flagship London

    Stradivarius flagship London 1

    Stradivarius is one of the eight brands that make up Inditex Group. It designs thousands of feminine and creative garments and accessories in Spain which are distributed exclusively in its stores worldwide, especially targeting women between 20 and 35 years old. Including the new store at 309 Oxford St, the brand has 960 stores in 64 countries.

  • Xiaomi Korea opens first offline store in Seoul

    Xiaomi Korea opens first offline store in Seoul

    Tech giant Xiaomi Korea took another step forward in its Korean operations by opening its first offline store in Seoul.

    The Chinese-headquartered smartphone and electronics brand has opened the store inside the Yongsan Electronics Market, one of the largest retail areas in Korea that houses some 5000 electronics stores.

    To celebrate its grand opening, Xiaomi has organised various events for visiting customers, which will last until June 12.

    Xiaomi Korea 1

    *Photo Credit: Yongsan Electronics Market.

  • Chinese etailer Globalegrow boosts authenticity promise

    Chinese etailer Globalegrow boosts authenticity promise

    Chinese etailer Globalegrow says it has taken steps to ensure what foreign customers order is what they get at a time foreign shoppers are increasingly wary of the authenticity of Chinese-sourced products.

    Globalegrow, whose full name is Shenzhen Global E-Grow Electronic Commerce Co, operates several eCommerce websites in the US, including SammyDress.com, RoseGal.com and Zaful.com, providing consumers direct access to “affordable, trendy fashion”.

    A company spokesperson said while its primary focus is on maintaining low prices, it considers it of equal importance that customers are assured its products and services meet their needs and expectations.

    “To that end, the company has developed a two-year plan to enhance its quality assurance and customer service procedures.’

    That plan includes:

    • In-house inspection of all Globalegrow products before shipping, to ensure all consumers receive the high-quality items that they expect.
    • In-house advertising, in which the company will photograph 100 per cent of the items sold on its websites to ensure accurate representation of its products.
    • Streamlined and clarified return policies.

    The company has already increased its customer services agent staffing levels by 150 per cent during the last six months and now has agents available 24/7 to respond to customers via email or on live chat.

    Globalegrow says it has also enhanced its vendor selection process and has ended relationships with vendors that “were not meeting its standards of honesty, quality, and trust”.

    “The company follows a four-step process that includes reviewing product quality, inspecting factories and production processes, verifying certifications and qualifications and instituting an ongoing process for continuing assessments and feedback.

    “Globalegrow is dedicated to honesty, quality, and trust, and welcomes feedback and suggestions as it continues to develop its international business offering direct-to-consumer affordable fashion,” the spokesman said.

    Founded in 2007, Globalegrow describes itself as a cross-border eCommerce enterprise that imports products to China and exports Chinese products all over the world.

  • Aqua City’s android has the answers

    Aqua City’s android has the answers

    Odaiba’s Aqua City waterfront shopping complex in Tokyo has an unusual lady on the third floor who waits patiently to answer visitor inquiries.

    Chihira Junco looks exactly like the type of polite, impeccably dressed and well-groomed staff attendant you’d find at a service desk in Japan, only she is not human at all – she is a robot, created by the Toshiba Corporation.

    Robot Japanese mal 1

    Junco gets her name from the fact she was “born” in June, reports Rocket News. Said to be 26 years old, she stands at 165cm and speaks Japanese, English and Chinese.

    Her facial features and hand movements draw large crowds daily. Next to her is an information desk staffed by three real-life female attendants who tend to be overlooked.

    Alongside the android at her desk is a futuristic device that lets visitors interact with her. A touch-screen panel displays options, and responds to mid-air “touch”, meaning customers do not have to actually touch any surface.

    Robot Japanese mal 2

    Once the selection has been made, Junco springs to life, offering guidance and directions in the language chosen, complete with lifelike gestures and a friendly smile. Visitors have a list of options for their inquiries, such as restaurants, transport access and tourist information.

    In the future, the company plans to have Junco respond directly to questions from customers rather than have them use a menu. They also hope to add more foreign languages, including Korean.

    When not responding to customer requests, Junco spends time speaking in Japanese, Chinese and British-accented English in rotation. On special holidays, like Christmas, she dresses up in appropriate outfits.

    * More photos here.