Tag: asia

  • Twitter now lets you search your direct messages

    Twitter now lets you search your direct messages

    Good news for all people who like to track their online history to the last letter of the last message. Twitter has rolled out a new feature in its DM search bar, which allows you to search for specific messages using keywords.

    The search option has been present for quite some time but up until now it only allowed users to find a specific person or a group chat. With the latest improvement, Twitter allows people to granulate their searches and find content in their message history.

    We know you’ve been waiting for the option to search your DMs. Now you can use the search bar in your inbox to find specific messages using keywords and names.

    The new feature has been added to the Twitter mobile app – when you type something in the search bar at the top of your inbox, you’ll see additional filtering options – people, groups, or messages. If you chose messages, then the search will return DMs containing that particular keyword.

    This new search option can go way back in time and return results from up to three years in the past. However, it seems that this is the threshold, and older messages won’t appear in the results.

    Twitter keeps on adding interesting new features, last month the company added the option to tip creators with Ethereum, and back in November last year, Twitter started showing previews for Instagram links.

  • Spotify to move Greenroom to its main app, rename it to Spotify Live

    Spotify to move Greenroom to its main app, rename it to Spotify Live

    It seems that the Clubhouse craze is slowly dying out – Spotify is the latest company to make changes to its live conversation app, Greenroom. According to inside sources, Spotify plans to integrate Greenroom into the main app, and rename it to Spotify Live.

    The change is apparently happening in the second quarter of the year, with all the features migrating to Spotify. Creators will be able to organize and start conversations in Spotify Live, and subscribers will be able to listen to them in the main app.

    There’s another piece of evidence, tied to the change – it was found in the beta app by developer Steve Moser who allegedly shared the matter with Bloomberg. Spotify reacted to the popularity of Clubhouse, which exploded last year, by acquiring Betty Labs, the maker of social audio app Locker Room, and then rebranded the product to Greenroom.

    The short-lived success of Clubhouse resulted in many companies trying to replicate the functionality – Twitter introduced Spaces, and Facebook launched Live Audio Rooms. According to data from SensorTower, Clubhouse scored less than 1 million active monthly users in October 2021, compared to the top result of 9.6 million active users back in February of the same year.

    Integrating Greenroom into Spotify is probably a wise choice, as the standalone app failed to take off and managed to haul only 140,000 installs on iOS as of July 2021. Spotify, on the other hand, ended 2021 with 406m active users and 180m subscribers, and giving them the opportunity to listen to these Clubhouse-like streams may breathe a new life to the feature.

  • Google improves its search criteria for product reviews

    Google improves its search criteria for product reviews

    You’ve probably been in a situation where you’ve been looking to buy a new smartphone and have been constantly searching for reviews in order to decide if this phone is worth your hard-earned cash. Apparently, Google understands how important product reviews are to potential buyers. It recently improved its search engine to display more relevant reviews for potential buyers to easily decide if they want to buy a product or not.

    From now on, for Google Search to show reviews as search results, Google will be looking to see if product reviews meet certain criteria. According to a blog post from Google, Google Search will now look for product reviews to:

    • Include detailed information that will assist potential consumers in understanding all of the product’s pros and cons.
    • Come from people who have really used the products they’re talking about and can show what the product looks like and how to use it.
    • Include additional helpful information that manufacturers don’t provide, such as additional photos, audio, or links to other content that shows the reviewer’s experience with the product.
    • Include product comparisons or explain how a certain product differs from its rivals.

    Google’s new search criteria for product reviews currently only work if you search in English. But Google stated that it would expand these new criteria to other languages as well. In this regard, Google said, “Ultimately, our goal is to help people find trustworthy, reliable advice when they come to Search — no matter what they’re looking for.”

  • Apple reportedly considering a monthly subscription program for iPhone and other hardware

    Apple reportedly considering a monthly subscription program for iPhone and other hardware

    Apple is working on a hardware subscription service that would let you use its products in exchange for a monthly fee. It would be different than the iPhone Upgrade program that lets you pay for the iPhone in 24 monthly installments. Under that program, the device is yours once you have paid for it in full.

    The new rumored Apple subscription service will not work like that. It will be similar to paying a monthly subscription fee for paid apps. So, while this would let you use products like the iPhone during the subscription period, the monthly fees wouldn’t be the same as splitting the cost of an iPhone over a 12 months period, for instance, and thus, the phone will technically never be yours. It would be more like a leasing service.

    At the risk of reading too much into this, it could be that the monthly fees will be a lot lower when compared to the installments charged by carriers and Apple at the moment for ownership programs. The report adds that users would be able to swap out phones when a new one comes out.

    This would generate recurring sales for the company and will help further reduce the influence of carriers since Apple will apparently operate this program itself, via the App Store or iCloud.

    At the same time, it would also make Apple products more accessible to consumers who cannot afford to pay for the devices upfront.

    Apple could bundle it with the Apple One services subscription program and AppleCare extended warranty and technical support plans and promote it as a one-stop subscription service.

    Apple’s hardware subscription program has been subject to delays, and we can expect the company to formally announce it by the end of this year or in 2023.

  • Google Meet update adds important audio capabilities

    Google Meet update adds important audio capabilities

    Google Meet is getting a small yet important update this week, which adds noise cancellation capabilities to the app. The new feature is available to all Google Meet users starting today and there’s no need to make any adjustments to the app’s settings to benefit from noise cancellation.

    Google Meet users can take advantage of noise cancellation if they join a meeting using any Google Meet hardware devices. Also, the feature is available for the meeting organizer’s Google Workspace edition. It’s important to mention that if a user has noise cancellation, the feature will be active in all meetings regardless of whether the meeting organizer has noise cancellation or not.

    Google Workspace accounts that have noise cancellation enabled by default for their organizations in meetings with other people outside, they can also use the feature, but only during that meeting.

    The new feature is enabled by default for Google Workspace Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Frontline, Enterprise Plus, and Workspace Individual Subscriber accounts. However, noise cancellation will not be on by default for Education Plus, and Teaching and Learning Upgrade accounts.

  • EMERALD 101 : ALL YOU NEED TO KNOW ABOUT THE GREEN GEMSTONE

    EMERALD 101 : ALL YOU NEED TO KNOW ABOUT THE GREEN GEMSTONE

    A number of gemstones occur in shades of green, but none comes close to the deep green emerald. Emeralds are very popular in jewellery fashion and closely follow after diamonds in terms of demand. This article contains all the basics that need to be known about emeralds, including their origin, significance, and characteristic features.

    What is an Emerald?

    The emerald is one of the four most sought after gemstones. Alongside sapphire, ruby and diamond, it is considered the most beautiful, rarest, and hardest of all gemstones.

    The rich beautiful green colour is what makes emeralds desirable among coloured gemstones. Emeralds do not have a universal specific colour and may occur in colour hues ranging from yellowish green to lemon and then bluish-green. An emerald stone may also tend to exhibit both green and blue colour hues at one. This is due to the double refractive nature of emeralds.

    Emeralds can be cut into various shapes, but the most fitting ones are the octagon, princess, oval, round, pear and baguette. The octagon shape is most known with emerald jewellery and the shape itself has come to be regarded in jewellery production as the ’emerald shape’.

    Emeralds are produced from Beryllium silicate crystals and have the chemical formula Be3Al2(SiO3)6. The formation process of emerald crystals is very extensive and takes years to complete. Nowadays, emeralds can be created in laboratories, like the ones from BIRON® Gems, to have exact physical and chemical characteristics as natural ones.

    As May’s birthstone, emerald is believed to trigger traits of peace and friendliness. Emeralds are also thought to be a symbol of loyalty and commitment. The deep green colour of emerald which is characteristic of plants makes it also strongly believed to be the gemstone of fertility and growth.

    The History of Emerald

    Emerald deposits are found in areas which were active volcanic site millions of years ago. Erosion and major shifts in the earth crust brought the precious stones near the surface from where they are mined.

    The origin of emerald is often traced to Egyptians who first discovered the gemstone around 1500BC. According to history, the Egyptians found huge deposits of the unique gemstone and called the area ‘emerald mountain’. They began to use the gemstone to appease their gods for fertility and positive growth.

    It is also believed that Queen Cleopatra of Egypt played a unique role in increasing the popularity of emerald gemstones. Cleopatra was reported to have been very obsessed with the green stone, so much that she amassed them and displayed them to dignitaries who visited her palace. In no time, emeralds became popular in the Asian continent and the ‘emerald mountain’ was soon mined to rubbles by Arabs and reportedly, Romans.

    Emeralds are solidified crystals of beryllium silicate. The crystals are formed in hydrothermal veins and pegmatites deep within the earth crust. These are brought about by the channels of escape created by molten magma. If the magma contains elements such as beryllium and silicon, it may begin to form emerald crystals in the channels as it cools. Later on, these deposits are brought to the surface through major land shifts and geographic changes that occur over time.

    Where are Emeralds Found?

    Emeralds are mined in Colombia, Brazil, Zambia, India, Ethiopia, and America. Due to the varying conditions that led to the formation of the crystals in each location, the gemstone occurs in varying quality and colour tone.

    Colombia is home to the finest emeralds ever discovered. They have the richest green colour caused by the presence of chromium deposits in the crystals. Emeralds mined from Brazil contain vanadium deposits, adding a characteristic dull grey or brown colour to them. On the other hand, emerald crystals mined from Zambia contain iron inclusions and therefore have colours that tend towards a blue hue.

    There are three major mining zones for emeralds in Colombia. These are found in Chivor, Coscuez, and Muzo. Emeralds have been extensively mined from these regions and surveillance provide that the emerald deposits may not be exhausted in many years to come.

    Laboratory production of emeralds reduces some recurring issues associated with natural mining and also protects the environment from the adverse effects of mining such as destruction of landscapes and air pollution.

    Conclusion

    Emeralds make stunning pieces of jewellery at all times. Durable and best worn as engagement rings, pendants, and bracelets, the precious stone will be the perfect gift, for your precious one.

  • Pinduoduo named top logistics company for farm-to-fork innovation

    Pinduoduo named top logistics company for farm-to-fork innovation

    Chinese agriculture platform Pinduoduo was named one of the top 10 innovative logistics companies in Fast Company’s 2022 annual rankings for its work on a new logistics system for handling agricultural products.

    Pinduoduo operates an e-commerce platform that serves more than 850 million buyers and over 16 million agricultural producers. Its Duo Duo Grocery service matches orders and producers in the same geographical region to cut down on transportation time.

    “Pinduoduo has re-architected China’s hub-and-spoke-style delivery infrastructure, with the help of third-party logistics providers, and built out new cold-chain transportation routes to eliminate unnecessary transit points, which slow down delivery, diminish freshness, and increase food waste,” Fast Company wrote in its citation.

    The company has also been proactively investing in research and development to benefit China’s rural population and farmers, the publication noted.

    Pinduoduo’s journey to becoming a leader in logistics has its roots in an early setback in 2015, back when it was an online fruit seller. Back then, the lack of a comprehensive front-to-end order fulfillment system led to the team missing most of its deliveries after an unexpected surge in orders and resulted in many customers receiving rotten fruits.

    That episode highlighted the inadequacies of the fledgling company at that point in its development. It also laid bare the limitations of the logistics infrastructure, which was built to funnel parcels from tens of thousands of collection points to a centralized distribution system to maximize efficiency. However, what worked for transporting durable goods was also less suited for fragile agricultural products.

    About half of China’s annual food loss and waste takes place soon after harvest when the agricultural produce is being processed, stored and transported, according to a study published in Nature. Minimizing the loss not only reduces the environmental footprint of agriculture, but it also boosts farmer livelihoods and improves consumer welfare through fresher food.

    Since then, Pinduoduo has taken upon itself to develop a more flexible logistics infosystem and agriculture-focused infrastructure that reduces the need for multiple transshipments and enables more point-to-point deliveries.

    The new agri-friendly logistics system is built on the back of advanced calculations that take into consideration multiple factors such as the timing of truck deliveries, warehouse location and route planning. Computing power has also advanced to the point where making sense of the vast amounts of real-time supply chain information is now technologically possible.

     

     

     

  • Diptyque unveils its largest flagship yet, in South Korea

    Diptyque unveils its largest flagship yet, in South Korea

    Diptyque’s new flagship store in Seoul is its largest yet, anywhere in the world, reflecting its confidence in the South Korean perfume market which is showing rapid growth.  Located in the upscale shopping street Garorugil, the Diptyque flagship’s design was inspired by the French brand’s original space on 34th Avenue Saint-Germain in Paris, resembling a cozy apartment with a dining room, kitchen, living room and bathroom.  The ground floor houses Diptyque’s full collection of

    The ground floor houses Diptyque’s full collection of perfumes and home fragrances, including limited editions and boutique-exclusive products. The 260sqm store offers customization services such as engraving, perfume message ribbon, embossing, and candle message capsules.

    A large marble staircase leads to the upper floor, which was designed with a layout of an up-market Paris apartment. While the cozy living room is decorated with a counter “reminiscent of a herbalist”, the kitchen is inspired by the one in the “magnificent private residence of Moise de Camondo” built in the 18th-century style, a space for olfactory experiments and workshop.

    The living room is a space where customers can rest and see artwork and decoration items that pay a tribute to the craftsmanship of Korea. The bathroom features a black and white checkered tiled floor and a large retro-styled bathtub. The room is highlighted with traditional Korean pottery.

    Diptyque said it has seen double-digit sales growth in South Korea annually since Shinsegae International secured the domestic sales rights in 2017. According to Euromonitor, South Korea’s perfume market reached US$491.6 million in 2019 and is expected to exceed $532 million next year.

  • Tencent posts slowest-ever sales rise; regulation impact set to ease

    Tencent posts slowest-ever sales rise; regulation impact set to ease

    Chinese social media and gaming giant posted its slowest ever growth since going public in 2004. The company grew just 8 percent in the fourth quarter. This is reflecting regulatory scrutiny which has affected has hurt its gaming and advertising sales.

    China has frozen game approvals since August last year and curtailed gaming time for under-18s, part of Beijing’s move to strengthen control over its society and industries including technology, after years of unbridled growth.

    This has also led to a slowdown in advertising as businesses have cut spending.

    Tencent Holdings, which gets much of its revenue from gaming and develops games such as ‘Honour of Kings’ and ‘Call of Duty Mobile’, said domestic gaming sales grew 1% in the quarter ended Dec. 31.

    The restrictions on minors were effective as the total time spent by minors on its games sank 88%, Tencent said, adding that the impact of this factor on revenue growth would ease later in the year.

    “As we move into the latter half of 2022 it should cease to impact the revenue growth rate,” Chief Strategy Officer James Mitchell told reporters on a call on Wednesday, referring to the minor-protection measures.

    Tencent President Martin Lau said regulators were still supportive of the gaming industry, adding that the company had a ready pipeline of games for when approvals resumed.

    The company, which also posted its slowest ever annual revenue growth at 16%, said revenue in its online advertising business fell 13% in the fourth quarter.

    It expects its ad business to resume growth in late 2022 after companies adjust to regulatory requirements.

    Total revenue rose to 144.2 billion yuan ($22.63 billion) in the quarter, below an average of 147.6 billion yuan expected by 17 analysts, Refinitiv data showed.

  • Instant noodle store an unlikely hit with Thai youth

    Instant noodle store an unlikely hit with Thai youth

    In Thailand, a country famous for its flavourful, spicy cuisine and street food, instant noodles may seem an unlikely culinary hit.

    But for teenagers like Ratchadaporn Krongngam, a store that stocks more than 70 types of instant noodles from across Asia and allows you to cook and eat them immediately is an experience worth savouring.

    Since Good Noodle opened in Union Mall in Chatuchak district of Bangkok last October, it has seen thousands of young customers browse its bright orange shelves for noodles from Indonesia, South Korea, China, Taiwan and Hong Kong.

    “This is my third visit. I love it here because I wanted to try out new and different kinds of instant noodles as I want to know how all of them taste,” said Ratchadaporn, 18.

    Customers often dine in the store, where they can cook their own three-minute meal, which costs between 6 and 250 baht.

    Customer Sirayakorn Charoenthat, 18, said the prices were reasonable for students compared to eating at restaurants.

    Instant noodles are hugely popular in several Asian countries because of their taste, versatility, convenience, and low price. But health experts warn against consuming too much highly processed food because it lacks key nutrients.

    Instant noodles are cooked from a self-automated machine at Good Noodle. (Photo: Reuters)

    Store’s managing director Ungkool Wongkolthoot said he scoured Bangkok’s convenience stores and supermarkets during the pandemic for all the different types of instant noodles he could find, which turned out to be more than 350.

    With this, he saw a business opportunity.

    “I wanted to give the customers an instant experience with the noodles. Not just buying the noodles from other convenience stores or supermarkets, then forgetting about them at home,” he said.

  • Ferrari Drops First Official Teaser For Purosangue SUV

    Ferrari Drops First Official Teaser For Purosangue SUV

    Italian marque Ferrari has dropped the first official teaser for its first-ever SUV, the Purosangue. The hotly-anticipated model has been a part of the folklore much before Ferrari officially announced its intention to build one and has been at the receiving end of some polarising opinions over the years. While some have been calling it blasphemous for straying too far from the brand’s origins, the others see it as an evolutionary tale of changing times and customer needs. Either way, the Ferrari Purosangue will be the four-door SUV and it will make its public debut sometime later this year, going by the brand’s Instagram post.

    The teaser image offers a shadowed look at the front profile but little tweaks that include turning the brightness all the way up gives a clearer look at some of the design details. The split headlamp design has been borrowed from the SF90 and the F8 Tributo supercars. There’s more muscle though and a slightly more heft in the design.

    There’s no word on the powertrain yet but the Purosangue is expected to draw power from a twin-turbo V8 engine that could make about 700 bhp. A smaller V6 hybrid cannot be ruled out either. Power will be sent to all four wheels via a dual-clutch transmission. A V12 is less likely but maybe that’s the redemption key that would turn naysayers into fans of the “FUV.”

    More details on the upcoming Ferrari Purosangue will be available later in the year. And you can expect more teasers to follow. Production will begin in 2022 while deliveries are likely to begin sometime in 2023. Can the Purosangue replicate the Lamborghini Urus’ success? We’ll find out soon enough.

  • Crypto Platform Sponsoring World Cup in Qatar

    Crypto Platform Sponsoring World Cup in Qatar

    FIFA announces the world’s fastest-growing cryptocurrency platform as a sponsorship partner of this year’s World Cup soccer tournament held in Qatar.

    Crypto.com will be the exclusive cryptocurrency trading platform sponsor of World Cup Qatar 2022, the Federation Internationale de Football Association (FIFA) announced Tuesday in Zurich, expanding its reach in global sports.

    The sponsorship includes opportunities for some of the more than 10 million users of the platform to attend matches and win exclusive merchandise, FIFA said.

    Sports sponsorship is nothing new to Crypto.com, whose beneficiaries include Formula 1, MMA, basketball, ice hockey and soccer. The company also has naming rights for a sports and entertainment venue in Los Angeles; the Crypto.com Arena.

    «Through our partnership with FIFA, we will continue to use our platform in innovative ways so that Crypto.com can power the future of world-class sports and fan experiences around the world,» said Kris Marszalek, co-founder and chief executive officer of Crypto.com.

    The World Cup will be held in Qatar from November 21 to December 18, 2022

  • ZTE partners with Converge ICT to deliver XGS-PON services in the Philippines

    ZTE partners with Converge ICT to deliver XGS-PON services in the Philippines

    ZTE, together with Converge ICT, is about to launch commercial 10-Gigabit-capable symmetric passive optical network (XGS-PON) infrastructure in South Luzon and the Visayas in the Philippines by May 2022.

    Converge is the first operator to provide residential XGS-PON services in the Philippines. ZTE will cooperate with Converge to expand the commercial range of XGS-PON in the coming years, effectively boosting the evolution of the local network. Currently, ZTE ranks first globally in terms of market share in the customer premises equipment (CPE) segment, according to IHS.

    In this XGS-PON project, Converge selected ZTE to further strengthen their cooperation. ZTE employs multiple XGS-PON devices with ultra-high bandwidth, such as F8648P and Flex PON technologies, for a smooth evolution from GPON to XGS-PON.

    In addition, ZTE has begun its tests on its WiFi 6 ONT and Mesh WiFi products and will provide high-quality and comprehensive XGS PON solutions and products. ZTE’s ONT has a 10 GE downlink port to satisfy users’ high-speed access requirements.

    “In the future, we will continue to work with ZTE to build a stable and efficient network in the Philippines,” said Ronald G. Brusola, chief technology officer at Converge. “The next few years will be a window period for 10GPON development. We hope to work with ZTE to build a fixed broadband network that everyone can afford.”

    “With our 10GPON connectivity up and running, we expect faster and greater things for businesses that utilize this technology,” Jesus Romero, chief operations officer at Converge said. “With our continued partnership with ZTE, we are confident in providing our clients that competitive advantage.”

    “Converge and ZTE have maintained a good long-term partnership. ZTE has been providing Converge with stable and high-speed broadband access products and services. With 20 years of experience in the multimedia field, ZTE has built a professional R&D team of nearly 1,000 engineers,” said Wan Min, managing director of the ZTE Philippines. “With engineering delivery experts across the globe and rich experience in industrial cooperation, ZTE will continue to focus on technological evolution and service innovation in the big video sector, helping Converge develop ultra-high definition video services and set an excellent example for operators in Southeast Asia.”

  • Elon Musk Claims Master Plan 3 Will Scale Tesla To Extreme Size

    Elon Musk Claims Master Plan 3 Will Scale Tesla To Extreme Size

    As Tesla opened its Berlin gigafactory, its CEO (techno king) Elon Musk who is the world’s wealthiest human, revealed that his electric car company will scale to an extreme size thanks to the third iteration of his master plan.

    Musk revealed that master plan 1 and 2 were stepping stones in Tesla’s journey towards becoming the preeminent electric car maker in the world, but now master plan 3 is coming. On Twitter, the South African revealed that he would be working towards scaling Tesla towards an extreme size.

    “Main Tesla subjects will be scaling to extreme size, which is needed to shift humanity away from fossil fuels, and AI,” he tweeted.

    Tesla’s aim is achieve a production capacity of 20 million vehicles by 2030 that’s than double of what the Volkswagen group and Toyota produce currently. Volkswagen and Toyota are around 10 million units per year right now and in eight years, Musk wants Tesla to double this number.

    Musk wants to get control of Tesla’s supply chain and manufacturing so that it can scale to these levels; since the global supply chain has been fractured thanks to a combination of the pandemic and geopolitical issues.

    As a part of this master plan, Musk will include his other ventures which are SpaceX and the Boring Company.

    Master plan 2 involved the acquisition of SolarCity which was another company that Musk had founded. Musk could be pondering the creation of a holding company called “X” that would be an umbrella organization under which SpaceX, Tesla, Boring Company all operate — much like the formation of Alphabet by the founders of Google.

    2022 for Tesla is all about scaling production and delivering. There will be no new product launches as global supply chain issues and the semiconductor shortage have nuked Tesla’s plans of launching the Cybertruck, the new Roadster and Musk even said currently it doesn’t have the bandwidth to work on the sub $25,000 hatchback that he had announced in September 2020.

  • Amazon Singapore offers staff mental health support

    Amazon Singapore offers staff mental health support

    Amazon Singapore has today launched a new mental health benefits package that provides its employees and their families with personalised, convenient, and confidential mental health and well-being support. The new service provides holistic mental well-being support with services such as life coaching, legal and financial support, and mindfulness resources available in addition to the traditional Employee Assistance Program services such as counselling sessions.

    “Access to mental health care has become increasingly important as we all continue to navigate different everyday challenges,” says Henry Low, Country Manager, Amazon Singapore. “Our intent is to remove barriers and unnecessary stigma around getting help and ensure our employees and their families feel safe and supported. In providing a range of services, as well as regular dialogue with employees about mental health, we hope to help in every way we can.”

    Through the new Employee Assistance Program, Amazon employees and their families have access to several free resources:

    • Life coaching sessions with a certified wellness coach to help navigate life transitions and maximise personal and professional growth.
    • Access to webinars, personalised advise and resources on topics including career development, travel and leisure, parenting, healthy living, consumer tips, personal growth and coping following a natural disaster.
    • Interactive self-care programs, including computerised Cognitive Behavior Therapy, mindfulness resources, and courses that guide individuals through self-paced, evidence-based treatment for anxiety, stress, depression, substance use, sleep troubles, and more.
    • Free one-on-one counselling sessions for employees and their families, with access to three sessions per person, per topic with the option to be in-person, via phone, video, or text.
    • Crisis and suicide-prevention support and access to a licensed mental health clinician any time of day or night.
    • Work-life assistance for everyday needs, including help with referrals for child and elder care, movers, and other personal services.

    Amazon works closely with health and safety experts and scientists, and conducts thousands of safety inspections each day in the company’s buildings across the world. The company has also made hundreds of changes globally as a result of feedback from employees on how to improve their well-being at work.

    All Amazon permanent employees receive the same core benefits, regardless of their role, level, or position—from the company’s executives to front-line employees in fulfilment centres preparing orders for customers.

    For Amazon employee, Carissa Seah, having a single point of contact for mental health support for not only herself, but her loved ones too, gives her great reassurance.

    “It’s very comforting to know that I have a range of mental health resources available not just for me but for my entire family. I’m glad its not a one-size-fits-all solution and offers a genuine range of services for all of us,” says Carissa.

    This new mental health offering complements Amazon’s range of benefits that support employees and eligible family members, including domestic partners and their children. These comprehensive benefits include health care coverage, time-off, and other resources to improve health and well-being. Amazon offers medical, prescription drug, dental, and vision coverage to all full-time and part-time employees, regardless of their level, tenure, or position. When employees want to take time away from work, they have paid time-off for holidays, in addition to other leave benefits that are available for various life events.