Tag: etail

  • Amazon Fashion drops first influencer collection

    Amazon Fashion drops first influencer collection

    Amazon Fashion has just released the first collection from an influencer as part of its new shopping experience, The Drop.

    For the next 30 hours, customers will be able to purchase pieces made on-demand from the collection designed by influencer Paola Alberdi via the Amazon app or mobile browser. The Drop collections are available in more than 100 countries and regions.

    Fashionistas are encouraged to sign up for Amazon text alerts, as the next Drop influencer collaboration could be released at any time. Other influencers slated to design future collections include Emi Suzuki, Sierra Furtado, Leonie Hanne and Patricia Bright.

    “Influencers are able to turn their creativity and style into beautifully designed collections that capture the latest street style trends from around the world,” said a statement from Amazon.

    “Amazon Fashion is excited to enable influencers to be designers and bring fresh Fashion assortments directly to customers via The Drop.”

    Amazon Fashion is also offering Staples By The Drop, wardrobe staple pieces to complement the influencer collections.

    “I am beyond grateful to Amazon for entrusting me to be the first influencer to launch The Drop, their innovative new shopping experience. I have worked hard for many years to create a brand that is true to myself and did the same with this collection,” said Alberdi.

    “Fashion can be so expensive but my belief is that it should not have to be expensive to feel beautiful. The primary goal of my collection is simply to help women feel good about themselves. I’m so excited to share these pieces with the world!”

    Other retail brands have been tapping into the power of influencers and collaborating with them on collections for some time, such as Nordstrom, which is currently selling the Cupcakes and Cashmere range from fashion blogger and designer, Emily Schuman.

    When the department store engaged with influencer Arielle Charna in 2017, her collection reportedly brought in $1 million in sales in less than 24 hours, according to an article from Fashionista.

  • Tokopedia expands delivery promise Same Day Delivery

    Tokopedia expands delivery promise Same Day Delivery

    Indonesian e-commerce company Tokopedia is expanding its one-day delivery guarantee to almost all of its products as it prepares to battle Amazon and other foreign rivals.

    Backed by Alibaba Group and SoftBank, Tokopedia’s greatest strength might lie in the fact it is a 100-per-cent Indonesian focused company, unlike its rivals – and shareholder – which are simultaneously trying to build share in many different markets simultaneously.

    “We focus on Indonesia,” Tokopedia founder and CEO William Tanuwijaya said in an interview in Tokyo. “Our mission is really to solve the Indonesian customer problem. And we see the room for growth is still tremendous.”

    Online shopping in Indonesia is expected to grow by more than 400 percent within the next five or so years, to US$53 billion. That sort of growth is attracting Amazon, which opened in Singapore two years ago and subsequently launched in Australia, along with existing Indonesian rivals including Alibaba-backed Lazada and Shopee.

    Tokopedia already offers same-day or one-day delivery for about 65 percent of the products it sells. Expanding that to almost its entire catalog would be made possible by alliances with 11 logistics companies covering the most populous of the country’s 17,000 islands.

    The company is a marketplace, linking more than 5 million sellers with the nation’s largest database of online shoppers. It has no inventory of its own.

    Tanuwijaya admitted getting more than 90 per cent of goods delivered within 24 hours was a goal that might take two years or more to achieve.

  • Kiehl’s pop up opens at Sha Tin, using AR to engage

    Kiehl’s pop up opens at Sha Tin, using AR to engage

    A Kiehl’s pop up at Sha Tin features an AR gaming app to engage with shoppers.

    The beauty products retailer’s short-term store at the New Town Plaza in Sha Tin has been launched to promote Kiehl’s Calendula Serum-Infused Water Cream, and displays a giant 3D Calendula flower in the centre of the atrium that is only visible through visitors’ mobile phones.

    Visitors who upload images from the pop-up to their social media can redeem a special cosmetics product. Other product samples and a skin analysis are available for customers browsing the store.

    Kiehl’s has also designed an AR game that can be used at its regular stores after the pop-up closes, which will be playable until June 30. The game has collected 8000 registrations over the course of the campaign.

  • Ikea Thailand opens full E-commerce store

    Ikea Thailand opens full E-commerce store

    After two years of planning, furniture and homewares retailer believes it can match a physical store experience.

    Ikea Thailand has launched an online store, with a view to matching the journey and impression customers experience at a physical Ikea shop.

    “We see the potential – it is a potential in Thailand for Ikea,” said deputy retail manager for Ikea Thailand, Singapore and the Philippines, Lacia Sherlock. “We have only been accessible within Bangkok so far, and now we will be accessible for people from across the country.

    “The delivery prices need to be affordable and all the services need to be accessible for consumers living outside of Bangkok, so that they are able to get the assembly or whatever they need.”

    According to Sherlock, the new e-commerce platform, which is already available in Malaysia and Singapore, now covers the whole of Thailand. It took about two years to develop based on studies of market demand and building the necessary infrastructure.

    “We are pleased to now be able to provide this access to Thais. We have been wanting to do this for a long time, along with providing them with a superior experience and inspiration through both of our two Bangkok stores,” said Sherlock.

    Ikea is aiming to hit 17,000 online orders this year within the territory.

  • Online retail sales slows down last Month

    Online retail sales slows down last Month

    Online retail sales fell 3.8 per cent month on month in April, after a less than stellar March, according to the National Australia Bank’s monthly Online Retail Sales Index.

    The result is consistent with a general slowdown in retail observed by NAB, while the result itself is up 1.7 per cent on a year on year basis.

    “This month, both online retail and broader cashless retail series indicated very weak retail conditions,” NAB chief economist Alan Oster said.

    “While year-on-year growth in online sales has also slowed considerably in recent months, these comparisons are made to a period of elevated sales in 2018, with major new merchants to Australia, and also pre-GST exemption effects.”

    While all categories suffered a contraction in sales during April, games and toys suffered least with only a 0.2 per cent reduction in sales, while takeaway food fell 8.6 per cent – the steepest drop.

    International retailers outperformed domestic retailers on a monthly basis, with international retail enjoying a 0.7 per cent increase in sales, compared to the 4.4 per cent fall in domestic trading.

    However, NAB identifies a considerable weakness in international online sales on a year-on-year basis, most likely owing to the change in how GST is calculated and charged.

    “Tasmania, with about 2 per cent of online sales, was weakest in April after leading growth in March,” Oster said.

    “New South Wales, Victoria and Queensland represent over three quarters of the online market in Australia by sales value. Of these larger sales states, Queensland was strongest over the year.”

  • Walmart hires former Amazon executive on new role

    Walmart hires former Amazon executive on new role

    Retail giant Walmart has hired former Amazon exec Suresh Kumar as its new chief technology officer and chief development officer as it aims to compete more with other tech savvy retailers.

    Kumar, who will take on the newly expanded role on July 8, has held senior positions in Google, Microsoft and Amazon. He has recently been working at Google where he serves as vice president and general manager of display, video, app ads and analytics and before that, he was corporate vice president of Microsoft’s cloud infrastructure operations.

    Before he joined Microsoft, Kumar was with Amazon for 15 years, holding several roles including vice president of technology for retail systems and operations and head of Amazon’s retail supply chain and inventory management systems.

    He will report to company CEO Doug McMillion and will be based at the company’s Sunnyvale, California office.

    According to Walmart, Kumar is joining the company at a time when it is rapidly transforming its customer and associate experiences.

    “The technology of today and tomorrow enables us to serve our customers and associates in ways that weren’t previously possible. We want to take full advantage of those opportunities,” McMillon said.

    “Suresh has a unique understanding of the intersection of technology and retail, including supply chain, and has deep experience in advertising, cloud and machine learning,” he said. “And, he has a track record of working in partnership with business teams to drive results.”

  • Reebonz launches buy-back guarantee Program in Thailand

    Reebonz launches buy-back guarantee Program in Thailand

    Online luxury marketplace Reebonz has launched a guaranteed buy-back program in Thailand.

    The service, which applies to leather goods and jewellery, gives customers a guaranteed price that the company will pay to buy back products initially sold on its platform.

    Customers will be offered currency, called Reebonz Credits, that can be used for future purchases on the platform.

    Pre-owned jewellery from selected brands such as Chanel, Harry Winston, Hermes, and Christian Dior, among others, will be eligible.

    Daniel Lim, Reebonz co-founder and CPO, said the company hopes to further expand its services across new geographies and categories, giving customers even more ways to engage with the brand. “We truly believe we can be a one-stop ecosystem for everyone’s luxury needs.”

    The guarantee is now available in Singapore, Hong Kong, Taiwan, Malaysia, Australia, Indonesia, and the US.

    Headquartered in Singapore, Reebonz is a C2C platform that allows customers to buy and sell their pre-owned items to a community of more than 5.5 million members.

  • Swee!’s celebration of Singaporean culture through creative branding lands RedMart global brand award recognition

    Swee!’s celebration of Singaporean culture through creative branding lands RedMart global brand award recognition

    Swee!, a hyper-local brand under the Private Label umbrella of RedMart, Singapore’s leading online grocery retailer, has been awarded Gold in the New Brand category at the 2019 Vertex Awards. The annual Vertex Awards celebrates and recognises the best in private brand packaging design across the globe.

    Other Gold Award winners this year include renowned overseas retailers such as Woolworths Supermarkets in Australia, 7-Eleven in the US, Sobeys in Canada, Albert Heijn and SPAR in the Netherlands, El Corte Inglés in Spain, and German supermarket chain Aldi.

    Launched in February 2018, the Swee! brand is a celebration of Singaporean tastes and preferences, offering entry-level, everyday groceries and household items ranging from oyster sauce and sesame oil to sausages and scourers for Singapore shoppers. It is one of three brands under RedMart’s Private Label range, along with RedMart Label and World’s Cellar. Launched in May 2015, the three brands together house more than 320 products across 13 categories, all sold exclusively on RedMart.

    Richard Ruddy, Chief Retail Officer and Head of Grocery for Lazada Singapore, said, “We launched our RedMart Private Label range in May 2015 with the aim of delivering value for money to customers with no compromise on quality or innovation. Since then, the range has grown by leaps and bounds – we have experienced 80 percent year-on-year growth and more than tripled our Private Label revenue since June 2017, and almost 50 percent of RedMart shoppers now buy RedMart Private Label products.”

    Nupur Agrawal, Private Label Lead at RedMart, said, “We are thrilled to receive this award with Anthem Singapore for RedMart’s Swee! Label, which is under our Private Label umbrella. We will continue to expand our offerings to provide Singapore grocery shoppers with the best product range and quality regardless of price point, as well as look for ways to enhance the online-to-offline experience, such as through innovative and iconic packaging designs.”

    Anthem, the global creative agency responsible for Swee!’s packaging design, was challenged by RedMart to deliver a brand story with local relevance and ultimately attract more traditional shoppers who are more comfortable buying from their regular brick-and-mortar supermarket. RedMart and Anthem’s goal was to create a brand proposition that connects with the local consumer and answers their need for a range of simple, fit-for-purpose items.

    Spencer Ball, Creative Director of Anthem Singapore, said, “It is a proud moment seeing Swee!, a brand born out of Singapore’s heartland, being honoured on the world stage. This is a perfect example of the shared belief in a simple, strong idea, from a talented creative team and a bold client.”

    As a strictly online brand, packaging presentation and branding is paramount. RedMart and Anthem collaborated to create a brand with a ‘chirpy’ personality, but with a familiar simplicity. Drawing on inspiration from Singapore’s heartland, with a nod to the utilitarian aesthetics of high-rise public housing estates and the unpretentious language of the neighborhood wet market, Anthem landed with the brand name ‘Swee!’ – a Hokkien expression that roughly translates to ‘works perfectly’. Since its debut on RedMart, the line has continued to grow with a diverse range of products.

    Anthem is known for choosing to collaborate exclusively with retailers and brand owners who share their company values in ensuring the highest quality products. The brand development partnership with RedMart was a great fit, as RedMart’s Private Label is built on stringent quality guidelines with a deep commitment to supporting sustainably and responsibly sourced products.

    Anthem, part of SGK group, had previously won Vertex awards for other projects. This year, the group has also won Gold Vertex Awards for the work developed for Woolworths Supermarkets.

    The 2019 Vertex Awards received a record number of entries from 33 countries representing the absolute best in packaging design from across the globe.

    RedMart is fully owned by Lazada Group, Southeast Asia’s leading eCommerce and shoppertainment platform.

  • Online fashion retailer Mogu reports Steep Growth Numbers

    Online fashion retailer Mogu reports Steep Growth Numbers

    Chinese online fashion and lifestyle retailer Mogu has reported an 18.7 per cent increase in gross merchandise value (GMV) for the year to March 31, to RMB17.408 billion (US$2.594 billion).

    The company’s revenue for the year reached RMB1.074 billion (US$160.1 million), an increase of 10.4 per cent year on year.

    However the number of active buyers in the year to March remained the same as the previous year, at 32.8 million.

    The company said it live-video broadcast business continued to grow strongly with associated GMV increasing 138.1 per cent year on year.

    “We delivered another quarter of solid growth,” said Qi Chen, Mogu’s chairman and CEO. “During the past quarter, we continued to expand, optimise and elevate the supply chain for our fashion ecosystem by enriching content, increasing user engagement on our live-video broadcasts, and facilitating more repeat repurchases,” he said.

    “Looking ahead, we will continue to strengthen our unique three-way fashion ecosystem by further growing our content creation community of fashion key opinion leaders and live-video broadcast hosts, elevating the fashion-product supply chain and supporting deeper collaboration between merchants and KOLs, and ultimately facilitating greater user and community engagement through rich and high-quality interactive fashion content and products.”

  • Amazon cutting prices on thousands of online items

    Amazon cutting prices on thousands of online items

    Amazon Australia is holding its second mid-year sale, slashing prices on tens of thousands of products from Friday, May 31, through the month of June. The deals include up to 50 percent off select clothing, shoes and accessories from brands such as Calvin Klein, Berlei and Bonds; discounts on select TVs, video games and books; and 15 percent off household and pantry essentials when you spend $50 or more.

    Savings are advertised across all of Amazon’s 29 product categories, including kitchen, baby and pets.

    “With tens of thousands of products available at discounted prices and new deals going live every day throughout June, we hope our Mid-Year Sale provides something for everyone,” Rocco Braeuniger, country manager of Amazon Australia, said in a statement about the sale.

    Since launching in December 2017, Amazon Australia now claims to offer over 125 million products.

    This is the second time Amazon Australia has held a mid-year sale, joining many retailers in marking down stock for End of Financial Year (EOFY) sales during the month of June.

    Recent research from PayPal shows that EOFY sales are the most popular times for Aussies to pick up a bargain online, alongside Boxing Day.

    That same report also revealed that while some retailers are starting to move away from markdowns, most shoppers are still driven to purchase by discounts.

    PayPal found that 68 percent of Australian consumers are always on the lookout for an online sale or discount, and half of the consumers have waited for an item to go on sale before buying it online. Among Gen Z and Gen Y shoppers, that figure increases to 73 percent and 65 percent, respectively.

    But this doesn’t have to be bad news for retailers. According to PayPal, online sales present an opportunity for brands to build awareness and reach new customers: 39 percent of consumers have bought a brand online they wouldn’t usually buy because it was on sale, and 39 percent of retailers said online sales increase revenue.

    But it’s necessary to take a strategic approach. For instance, Amazon’s biggest sales – including its Mid-Year Sale, Prime Day sale, and Black Friday and Cyber Monday sales – are all about driving app downloads and Prime subscriptions. In turn, this drives more frequent purchasing on the platform.

    According to Retail Dive, Amazon saw more than 1 million consumers use its app for the first time on Prime Day 2018.

  • Online Spending on local sites strengthens

    Online Spending on local sites strengthens

    Spending on local online sites has strengthened, helping boost the country’s total online retail sales over the three months to April by 7 percent over the previous corresponding period.

    Spending on New Zealand sites is continuing a recent strong run, seeing an 11 percent increase over the three months to April 30 compared to the previous corresponding period.

    Continued strong growth in the food, clothing, electronics and department store categories was seen as the driving force.

    “Growth in online spending on food is particularly strong and is emerging as a key reason for stronger growth rates at domestic sites versus international,” said Gary Baker, director of institutional research at Bank of New Zealand.

    Baker said the country is continuing to see softer growth rates for purchases from offshore sites, which over the last three months were only 2 percent higher than in the same period the previous year.

    “One influence is the NZ dollar, which is tracking around 7 percent lower versus the USD than it was a year ago, making offshore purchases more expensive for Kiwis,” Baker said.

    “This will reduce spending if a fall in purchase volumes more than offsets the effect of paying higher prices.”

    According to Baker, another influence on the softening growth rates from spending in offshore sites is the ongoing maturation of the online channel.

    “In recent years we have seen online growth rates ease from double-digit levels and slowly trend down,” he said. “Online growth rates still exceed those of physical stores, but the gap is reducing.”

    In some categories, however, purchases from offshore sites are continuing to grow very strongly, such as in computers and entertainment media.

    Total online retail spending over the three months to April 30 was 7 percent higher than the previous corresponding period.

    Annual online spending across the retail categories covered is running close to $4.6 billion, excluding GST.

  • Global food e-commerce sales forecasted to Triple

    Global food e-commerce sales forecasted to Triple

    A new report has forecasted global food e-commerce sales to nearly triple through 2023, rising to US$321 billion and accounting for nearly 5 percent of total e-commerce revenues.

    The Global Food E-Commerce report, released by market research firm Packaged Facts, projects the Asia Pacific region will account for the majority of absolute growth, primarily due to the rapidly expanding Chinese market.

    China dominates regional e-grocery activity in part because of the country’s large urban population and rapidly expanding the middle class. In addition, much of China’s large population has access to high-tech devices and the ability to shop online, due to the country’s position at the forefront of technological development and electronics.

    Last year, more than 75 percent of global food e-commerce sales were concentrated in the top five markets: China, the US, Japan, the UK, and South Korea. In each of these countries, e-grocery spending is highest in large urban centers, where many retailers have focused their marketing efforts for home delivery or click-and-collect services.

    The report states that through 2023, demand growth in these countries will be driven by five key factors: increasing comfort among existing online shoppers in making routine grocery purchases online; growing use of subscriptions and memberships with online retailers; greater penetration of broadband internet in rural and remote areas; greater acceptance of (and investment in) home delivery, click-and-collect, and drive order fulfillment formats in an increasingly omnichannel retail environment; and improvements to data security that ease consumer fears about having their personal information stolen while shopping online.

  • BukaGlobal boosts its regional expansion Growth

    BukaGlobal boosts its regional expansion Growth

    Indonesian e-commerce platform BukaGlobal has launched in Singapore, Malaysia, Brunei, Hong Kong and Taiwan.

    Developed by Bukalapak, the platform will connect 4 million Indonesian sellers to the global market. At the moment, products sold on the site include health and beauty items, pantry lines and handicrafts from only qualified sellers in Jakarta and Tangerang. More sellers are set to join progressively.

    Customers in five countries can order products starting from 500gm with delivery time usually six to 11 days, depending on the destination.

    “We want to break down barriers that hinder young and small entrepreneurs from competing on a global playing field, primarily on access, infrastructure, and connectivity,” said Fajrin Rasyid, Bukalapak’s co-founder and president.

    “With BukaGlobal, Indonesian products are readily accessible by consumers anywhere in the world through a fast and reliable platform.”

    Fajrin said Bukalapak chose Singapore and the other four markets as there are many Indonesians there and the people in these countries understand Indonesian culture.

    The firm is working with Singapore startup Janio for end-to-end cross-border logistics.

  • Amazon Helps Deliveroo with $835m in funding round

    Amazon Helps Deliveroo with $835m in funding round

    Deliveroo on Friday announced it is looking to raise US$575 million ($835 million) in a Series G funding round, bringing its total investment to date to US$1.53 billion ($2.22 billion).

    Amazon is set to be the largest investor in the round, alongside existing investors T. Rowe Price, Fidelity Management and Research Company and Greenoaks.

    The food delivery company said it will use the capital to grow the tech team at its UK headquarters, expand its delivery reach to add new customers and continue to innovate its delivery-only kitchen concept, Deliveroo Editions.

    The company also plans to develop new products to give customers a more personalized experience, increase support for its restaurant partners and provide riders with new tools for flexible and well-paid work.

    “This new investment will help Deliveroo to grow and to offer customers even more choice, tailored to their personal tastes, offer restaurants greater opportunities to grow and expand their businesses, and to create more flexible, well-paid work for riders,” Will Shu, founder, and CEO of Deliveroo, said in a statement about the funding round.

    Shu said he was looking forward to working with Amazon.

    “Amazon has been an inspiration to me personally and to the company, and we look forward to working with such a customer-obsessed organization.

    The company said the investment will benefit restaurants, by helping them grow their business, and riders, by giving them more work. Deliveroo has been a leader in offering perks and protections in the emerging gig economy.

    Deliveroo in Australia last year partnered with Whitelion to help long-term unemployed young people to work and collaborated with Open Classrooms to give riders free access to hundreds of online courses for professional development.

    “We’re impressed with Deliveroo’s approach, and their dedication to providing customers with an ever increasing selection of great restaurants along with convenient delivery options,” said Doug Gurr, Amazon UK country manager.

    “Will and his team have built an innovative technology and service, and we’re excited to see what they do next.”

  • Zara’s local profit after E-commerce Launch

    Zara’s local profit after E-commerce Launch

    Inditex Group’s Australian business, Group Zara Australia, posted a 35 percent increase in net profit for the year ending January 31, 2019, lifting the figure from $8.9 million to $12 million, according to documents lodged with the Australian Securities & Investments Commission.

    This came off the back of strong sales growth, with Zara’s full-year revenue in Australia grew 10.5 percent to $311.7 million, up from $282 million in the previous corresponding period.

    This is due in part to the launch of Zara’s local e-commerce site in Australia and New Zealand in 2018, which opened up a new sales channel for the business and gave more customers the ability to shop with the fashion brand.

    Zara’s parent company Inditex launched online stores in a further 106 markets in November last year, which led to a group-wide online sales increase of 27 percent to $5.19 billion (€3.2 billion) – contributing 12 percent of group net sales for the year.

    Zara had 21 stores in Australia on January 31, 2019, including 19 Zara and two Zara Home stores.

    In a statement about its full-year earnings, Inditex highlighted the growing risk fast fashion brands face of being perceived by stakeholders, including customers, employees, shareholders, suppliers and society in general, as unsustainable.

    The retail giant noted that it was ranked as the ‘most sustainable company in the global retailing industry’ by the Dow Jones Sustainability Index for the third straight year based on the progress it has made in its environmental strategic plan and laid out various initiatives it is undertaking to lessen its impact on the planet.

    These include gaining greater control over the materials used in the creation of its products, reducing the amount of water used in its supply chain and using energy efficiently.

    Additionally, in September of last year, Inditex piloted an at-home pick-up service for recycled garments in China, an initiative that is already operating in Spain, though has yet to make it to Australian shores.

    Inditex is far from the only fashion retailer tackling the issue of sustainability. The Iconic recently launching Considered, an initiative that allows customers to more easily filter products based on their own personal values, such as sustainable materials, eco-production, fair production, animal-friendly, and community engagement.

    Swedish fashion retailer H&M has also committed to add more information to its website to allow customers to understand where its products come from – a move to create greater product transparency.