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Tag: Hong Kong

  • Tim Ho Wan Opens First Global Dim Sum Innovation Lab in Hong Kong

    Tim Ho Wan Opens First Global Dim Sum Innovation Lab in Hong Kong

    Tim Ho Wan opened its first Global Dim Sum Innovation Lab at Lee Garden Two in Hong Kong in September 2026. The site serves as the central development kitchen for its worldwide restaurant network.

    The facility centralises recipe testing and chef training to standardise food quality across international branches. Glass walls separate the test kitchen from the dining room. Diners in Causeway Bay can watch staff test ingredients, adjust steamer temperatures, and refine techniques.

    Developing Standardised Dim Sum Menus

    Culinary teams at the site test recipe tolerances and intentional errors. This work establishes baseline operating procedures before dishes roll out overseas. Global creative director Chef Cheung Yat Sing leads menu development inside the Causeway Bay kitchen, focusing on consistency across varied kitchen setups.

    Global chief executive Sheng Lee said the objective is converting high-end dim sum craft into replicable commercial formats across all markets.

    “Our ultimate goal is to translate our best recipes into standardised processes,” Lee said.

    Operational Impact on Global Franchises

    Centralised recipe development addresses quality control challenges during rapid cross-border expansion. Dim sum relies heavily on skilled pastry folding, precise steaming moisture, and fresh filling preparation. These factors often vary widely between franchise operators in different countries.

    By turning the kitchen into an operational testing hub, the group aims to lock down ingredient specifications and cooking parameters before overseas branches introduce new items. Success depends on whether strict procedural standards can maintain texture and flavour when local franchisees substitute regional flour grades and fresh proteins.

    Menu Engineering and Causeway Bay Exclusives

    Causeway Bay is also using the facility to test consumer demand directly through exclusive trial dishes. The company introduced three launch items for the site: a Chef’s Special Siu Mai Trio, a Roasted Tea and Fig Steamed Pudding, and an Iced Apple Lychee Lu’an Tea.

    Dishes that perform well with local diners and meet production efficiency benchmarks will join the master menu distributed to overseas franchisees and joint-venture partners.

    Regional Expansion and Concept Testing

    The lab opening follows recent operational adjustments across the chain’s regional footprint, including trials of a dedicated takeaway format in Taiwan. That trial examined throughput speed and packaging durability for off-premise sales in dense urban transit corridors.

    Staff at the Lee Garden Two innovation lab are now preparing the first batch of seasonal recipes for rollout across Asian outlets later this year.

  • Esprit Faces US$4 Million Statutory Demand in Hong Kong over European Arbitration Loss

    Esprit Faces US$4 Million Statutory Demand in Hong Kong over European Arbitration Loss

    Creditors have served Hong Kong-listed Esprit Holdings with a statutory demand for nearly US$4 million following an arbitration defeat over its collapsed European operations. The apparel brand manager has three weeks to settle the debt or face a winding-up petition in Hong Kong.

    The claim stems from an ICC International Court of Arbitration award tied to the 2024 failure of Esprit’s European business. Esprit disclosed the liability in half-year results published last month. The formal demand sharply escalates immediate legal exposure.

    The Three-Week Liquidation Clock

    Under Hong Kong insolvency rules, a debtor has 21 days to satisfy or reach terms on a statutory demand. Miss that window, and the creditor can petition the High Court for compulsory liquidation. The law firm owed the arbitration award can start those proceedings if Esprit fails to pay.

    A winding-up petition would freeze asset transfers, disrupt banking relationships, and threaten the group’s listing status on the Hong Kong Stock Exchange.

    European Restructuring Fallout

    Heavy store overheads and sustained losses forced Esprit’s European operating subsidiaries into insolvency in 2024. Management tried to cut those liabilities loose. The board then shifted focus to brand licensing, e-commerce, and joint ventures in Asia.

    Legacy disputes continue to dog the holding company. Unresolved contractual claims from European counterparties remain a direct drain on cash reserves already strained by years of turnaround attempts.

    Mounting Financial Pressure

    The demand arrives as Esprit forecasts another annual loss. Prolonged operational restructuring has failed to reverse revenue declines across core channels, leaving the balance sheet vulnerable to unexpected cash calls.

    Regional retail partners and suppliers face renewed counterparty risk as European liabilities reach the parent entity in Hong Kong.

    Next Steps on the Docket

    Esprit must now decide whether to settle the US$4 million claim in full, negotiate a payment plan, or apply to the court to set aside the demand before the 21-day countdown expires.

  • Standard Chartered Creates Dedicated Yuan Unit as Offshore Bond Issuance Surges 60 Percent

    Standard Chartered Creates Dedicated Yuan Unit as Offshore Bond Issuance Surges 60 Percent

    Standard Chartered appointed Jerry Zhang as global head of RMB commercialisation in Hong Kong, targeting cross-border corporate trade as offshore dim sum bond issuance jumped 60 per cent.

    Panda bond sales in mainland China rose 69 per cent during the first half of 2026, prompting international lenders to centralise their currency desks to capture corporate transaction flows. Zhang retains her position as global head of banks and broker dealers alongside the new role. The bank currently offers yuan-denominated account, remittance, foreign exchange, and trade financing services across 35 markets, spanning Southeast Asia, the Middle East, Europe, and Africa.

    Fixing Corporate Balance Sheets

    Corporate balance sheets across Asia show a persistent structural mismatch between day-to-day revenue and underlying liabilities. Internal research from Standard Chartered shows that multinational corporations generate 23 per cent of their revenue and pay 25 per cent of their procurement costs in yuan, yet denominate only 14 per cent of their debt in the currency. This exposure leaves cross-border supply chains vulnerable to sharp foreign exchange fluctuations against the US dollar.

    For consumer goods manufacturers and electronics suppliers across Asia, closing that gap requires shifting working capital facilities directly into yuan. Refinancing through local currency instruments reduces conversion costs when purchasing mainland inputs. The risk sits with corporate treasurers who delay adjusting their liability mix while cross-border trade settlements in the Chinese currency continue to rise across more than 130 partner markets.

    Liquidity Backstops and Digital Clearing

    Central bank facilities are expanding offshore liquidity pools to meet corporate credit demand. The Hong Kong Monetary Authority raised the quota for its RMB Business Facility in stages during 2026 from 100 billion yuan to 500 billion yuan. That expansion allows commercial banks to extend larger working capital loans directly to regional corporate clients operating outside mainland China.

    Clearing infrastructure is also shifting toward digital platforms. Standard Chartered joined the People’s Bank of China Cross-border e-CNY Transfer Services platform in June as a direct foreign participant, testing blockchain architecture to settle international digital yuan payments faster. The pilot connects with mainland capital market pipelines, where international investors access onshore assets through the established Stock Connect and Bond Connect routes.

    There is a natural and strong demand for greater use of the RMB internationally, not only in the traditional payment trade, but also in financing, risk management and asset allocation.

    Cross-Border Read Across for Asian Supply Chains

    International commercial banks in Hong Kong and Singapore are reorganising their debt syndication and trade desks to defend market share against Chinese state-owned lenders. Industrial and Commercial Bank of China and Bank of China have long dominated primary panda bond issuance and trade settlement clearing. By deploying a single coordination head across global transaction banking and institutional dealer desks, Standard Chartered is pitching unified pricing on cross-currency swaps, trade letters of credit, and offshore bond distributions.

    Retail importers, regional contract manufacturers, and commodity buyers in Southeast Asia face practical consequences from this banking shift. When international lenders provide integrated yuan debt alongside digital settlement rails, regional operators can negotiate direct pricing with mainland vendors without paying dollar conversion margins. Financial institutions that fail to integrate local clearing pipes risk losing corporate cash management mandates across ASEAN supply chains.

    What Regulators and Treasurers Watch Next

    Policy momentum built through mid-2026 following the Lujiazui Forum in June, where People’s Bank of China governor Pan Gongsheng launched an offshore foreign exchange trading pilot inside the Shanghai Free Trade Zone. Pan followed with 11 financial connectivity measures in Hong Kong in July, while the central bank held bilateral currency-swap agreements with more than 30 countries valued above 4.3 trillion yuan.

    Market participants are now tracking regulatory approvals that would permit offshore institutional investors to pledge onshore Chinese bond and equity holdings directly as collateral for international repo financing. Implementation dates for expanded collateral frameworks across the Bond Connect channel will determine how quickly corporate treasurers shift their liquidity buffers into yuan assets.

  • Hang Lung Properties Posts Single-Digit Sales Growth in July

    Hang Lung Properties Posts Single-Digit Sales Growth in July

    Hang Lung Properties recorded single-digit sales growth across its Hong Kong shopping centres in July. A pipeline of tenant openings is scheduled for the fourth quarter.

    Chief executive Weber Lo Wai-pak expects the market recovery to gather pace over the next 18 months as newly leased shop units complete fit-out works.

    Carving Up Flagship Floorplates in Causeway Bay

    Leasing demand in Causeway Bay is shifting to smaller formats rather than single-tenant megastores. At Fashion Walk, the landlord broke up the four-level, 4,274-square-metre space at Hang Lung Centre. Swedish fast-fashion retailer H&M previously occupied the site, exiting in late February when its lease expired.

    Local pharmacy operator Lung Fung Group took over the ground floor. Mainland Chinese womenswear label W. Management leased the first and second floors. Upper levels are being converted into food and beverage concepts.

    Hong Kong shopping malls need to focus on getting the fundamentals right and offering the public new products and activities.

    Adriel Chan, chair of Hang Lung Properties, said fresh brand commitments show sustained confidence in local commercial real estate. Chief executive Weber Lo Wai-pak confirmed foot traffic responds when operators refresh tenant rosters and run targeted events.

    Kowloon Bay Footbridge Drives Neighborhood Traffic

    Decentralised retail assets are generating faster occupancy gains than prime tourist high streets. At Amoy Plaza in Kowloon Bay, retail occupancy reached close to 100 per cent. The gains followed the launch of the developer-funded Amoy Footbridge, which connects the mall to residential blocks at Amoy Gardens.

    Pedestrian counts at Amoy Plaza climbed by a single-digit percentage after the bridge opened. The upgrade drew more than 20 new food and beverage tenants to the second floor alone. That gave the landlord room to lift rents on upcoming renewals.

    Landlords Pivot to Defensive Everyday Retail

    The tenant shift inside Hang Lung Centre reflects a structural change across Hong Kong retail property. Landlords can no longer rely on Western fast-fashion chains to anchor multi-storey flagships at peak rents. Instead, they subdivide big boxes between domestic healthcare retailers, regional food concepts, and mainland fashion brands catering directly to residents.

    Subdividing protects baseline rental yields, but it compresses operating margins. Landlords must fund conversion works and manage higher tenant turnover. The primary risk sits in consumer spending leakage to Shenzhen, where cheaper dining and leisure draw local shoppers across the border on weekends.

    Cautious leasing has marked the territory since border restrictions lifted in 2023. Luxury demand remained uneven through early 2026. Everyday retail hubs and neighbourhood malls maintained stable footfall.

    Retailers and property investors are tracking fourth-quarter trading numbers across Causeway Bay and Kowloon Bay. The figures will show whether renovated spaces deliver projected rental revisions into 2027.

  • Southeast Asian Buyers Lead Hong Kong Commercial Property Inflows with HK$3.37 Billion

    Southeast Asian Buyers Lead Hong Kong Commercial Property Inflows with HK$3.37 Billion

    Southeast Asian investors spent HK$3.37 billion on Hong Kong commercial property this year, overtaking mainland Chinese buyers as the city’s largest source of non-local capital.

    The capital injection represents over 11 per cent of the HK$30.36 billion recorded across commercial transactions above HK$50 million so far in 2026, according to transaction data compiled by Savills. Local Hong Kong capital generated HK$25.25 billion, or 83.2 per cent of the total, while mainland Chinese buyers accounted for HK$1.75 billion, representing 5.8 per cent.

    Singaporean groups drove the bulk of the cross-border activity across three distinct profiles: corporate occupiers, private family capital, and specialized accommodation operators. DBS Bank Hong Kong completed the largest corporate transaction, paying HK$2.62 billion for 152,000 square feet across several floors at The Center. In Tai Kok Tsui, Wee Hur Holdings acquired One Bedford Place, an office property measuring 184,041 square feet, for HK$748.8 million.

    Repurposing Commercial Assets for Living Sectors

    Operator capital is targeting conversion opportunities rather than traditional office leasing. Centurion Holdings provisionally agreed to purchase Yan Wo Building in North Point for HK$364 million under a deal registered on August 25. Outside commercial zoning, private vehicle The Style Limited, backed by Singapore directors Luk Kwok Wing and Wee Teng Yuan, paid nearly HK$1.17 billion for the 30-unit luxury residential enclave Jadebeach Villa in Chung Hom Kok.

    Both Wee Hur and Centurion run purpose-built student accommodation platforms across Singapore, Australia, and the UK. Their entry into Hong Kong relies on the government’s Hostels in the City policy, which permits landlords to convert commercial properties into student housing without individual planning approval while retaining existing gross floor area.

    Displacement of Mainland and Western Funds

    This pattern marks an outright reversal of the regional capital hierarchy. Mainland Chinese and Western institutions previously dominated large-ticket transactions in the city, but their deployment has ground to a halt as balance-sheet distress and high debt costs keep them on the sidelines.

    For retailers, hospitality operators, and institutional landlords, Singaporean capital brings operational expertise in managing high-density living spaces rather than speculative office plays. The primary risk sits in execution: commercial conversions carry structural limitations, and returns hinge on sustained non-local student arrivals rather than corporate tenant expansion.

    Resetting Asset Valuations

    Last year, mainland Chinese buyers topped all non-local investors with HK$16.06 billion, or 34 per cent of the HK$47.32 billion total transaction volume. Investors from the United States and Canada deployed HK$7.58 billion, or 16 per cent, while European buyers spent HK$940 million. Southeast Asian capital ranked third in that period at HK$1.74 billion.

    “Pricing has reset far enough for buyers without legacy Hong Kong exposure to underwrite assets that local owners are having to release,” said Nicholas To, senior associate director for investment at Savills Hong Kong.

    The next metric to monitor is the conversion velocity of Yan Wo Building and One Bedford Place as developers test final yields against the government’s expanded 50 per cent quota for non-local university admissions.

  • AS Watson Rejects AI Staff Cuts Across 17,000 Global Outlets

    AS Watson Rejects AI Staff Cuts Across 17,000 Global Outlets

    AS Watson Group will not use artificial intelligence to cut its workforce across more than 17,000 stores in 31 markets, group chief executive Malina Ngai said in Macau.

    The Hong Kong-based retailer is the world’s largest health and beauty chain by store count. It is steering automation toward floor assistance and warehouse ergonomics rather than headcount reductions.

    Speaking at the Fortune Leaders Forum, Ngai said the business rolled out a human-AI partnership model last October. The system pairs floor staff with digital assistants to handle routine lookups and operational tasks. That frees employees for direct customer service. Management tracks progress through internal engagement scores and customer feedback rather than labor cost cuts.

    Automation Shifts Warehouse Labor in Foshan

    The technology is already altering logistics on the ground. At a group distribution warehouse in Foshan, 120 kilometers from Hong Kong, heavy-lifting robotics changed site demographics. Women now make up 62 per cent of the facility’s workforce. Across the wider region, men typically hold 80 per cent of manual handling roles.

    Asian retail operators face a split in automation strategies. Western corporations and technology vendors eliminated thousands of administrative roles this year. Store-heavy pharmacy and beauty chains, however, rely on physical interactions to drive basket sizes. Cutting floor staff risks service margins in dense Asian shopping hubs, where personal consultations secure higher-value skincare sales.

    Dual Listing Plans Anchor Network Scale

    Parent conglomerate CK Hutchison is preparing the retail division for public markets. Reports indicate the group is planning a dual listing in Hong Kong and London. The deal could value AS Watson at approximately $30 billion.

    “Is it really that, with AI, we’re going to cut out 30% of our workforce? Or… are we going to increase the quality of our people’s intelligence?”

    Founded as a Hong Kong pharmacy in 1841, the company expanded through European acquisitions and store openings across Asia. Ngai previously led digital and e-commerce integration, building the foundation for the current store-assist tools.

    Landlords and investors are watching whether these productivity gains lift sales per square meter in core Asian markets as the float approaches.

  • Apollo Extends $585 Million Financing to the Executive Centre

    Apollo Extends $585 Million Financing to the Executive Centre

    US-based asset manager Apollo Global Management has extended $585 million in financing to office space provider The Executive Centre, the company announced on Tuesday.

    Proceeds from the deal will be used to refinance existing debt and support expansion plans for Hong Kong-headquartered TEC, which operates more than 260 centres across 38 cities in the Asia-Pacific region and the Middle East.

    Refinancing and expansion terms

    The facility restructures TEC’s balance sheet and provides fresh liquidity for capital expenditure. Flexible office operators need steady outlays to fit out premium corporate floors before lease income starts flowing. Long-term private credit locks in funding for Tier 1 commercial openings. Crucially, it avoids equity dilution.

    Prime financial district locations and enterprise contracts define the model, covering serviced offices, boardrooms and business lounges in Grade A towers rather than low-cost coworking hubs. This setup shields the business. It avoids the volatility that hit mass-market desk-sharing operators.

    Premium workspace economics

    Fresh capital gives the company runway to expand into secondary regional hubs where multinational corporate demand remains steady. Landlords across Tokyo, Singapore and Sydney continue allocating square footage to managed workspace partners to fill vacancies in prime towers. TEC absorbs that floor space under long-term leases or management contracts, passing fit-out costs through structured enterprise fees.

    Financial risk sits in the spread between fixed master-lease commitments and corporate tenant retention. Private credit lenders like Apollo demand strict debt service coverage. Occupancy rates in core gateway markets must therefore hold above historical averages to justify ongoing expansion costs.

    Funding pipeline

    Talks for the loan package surfaced in August, when initial reports indicated TEC sought roughly $500 million for debt refinancing and capital expenditures. Apollo expanded the final facility to $585 million. The larger package clears near-term maturities and backs additional fit-outs.

    Attention now turns to the deployment pace across key Southeast Asian and Middle Eastern growth corridors, where the company plans to commission its next batch of Grade A centres.

  • Herbalgy Launches 27-Year Campaign in Hong Kong with Keung To

    Herbalgy Launches 27-Year Campaign in Hong Kong with Keung To

    Hong Kong topical pain relief maker Herbalgy Pharmaceutical launched an anniversary retail push on September 16. The promotion features 27 per cent discounts and tiered basket incentives on its direct-to-consumer online store.

    The campaign pairs the brand’s 27th year in business with Hong Kong pop idol Keung To. The singer turns 27 this year.

    Discounts and High-Ticket Spend Tiers

    Shoppers face three volume incentives on the brand’s website. A one-day flash sale cut prices by 27 per cent across the catalogue on September 16. A month-long gift promotion runs through October 15. That offer gives customers an exclusive Keung To merchandise gift on net purchases of HK$430 or more.

    To lift order values among regular buyers, the company added an upper tier requiring a single net spend of HK$2,700. Reaching that threshold yields 27 units of 5 ml portable pain relief products.

    The Direct-to-Consumer Push for Traditional Formulations

    Traditional Chinese medicine makers across Hong Kong face steady pressure to turn pharmacy foot traffic into direct digital accounts. Medicated oils and plasters rely heavily on neighborhood dispensaries. In those physical shops, distributor fees and shelf rental costs squeeze profit margins.

    By partnering with a celebrity ambassador, Herbalgy aims to bypass retail intermediaries and secure higher gross margins. Retaining those buyers after discounts expire remains the central commercial risk. That challenge grows when asking shoppers to spend HK$2,700 on everyday topical remedies.

    Roots in Hong Kong Manufacturing

    Chinese medicine practitioner Professor Wong Tin Chee founded Herbalgy in 1999. He built the business on formulas created by his father, medicated oil producer Wong To Yick. Wong set up a Good Manufacturing Practice facility in Hong Kong to make registered proprietary Chinese medicines, later adding brands such as Touch Cool and Tibet Red.

    Digital sales and the Keung To gift promotion continue on Herbalgy’s official storefront through October 15, 2026.

  • Astana Panel Explores Hong Kong Capital Routes for Central Asian Firms

    Astana Panel Explores Hong Kong Capital Routes for Central Asian Firms

    In September 2026, financial leaders and exchange executives gathered in Astana to discuss how Central Asian companies can connect with international capital through Hong Kong.

    The panel, titled “Capital Pathways for Central Asia, Dual Listings, RMB Funding, Private Capital and the Astana-Hong Kong Route,” featured Assel Mukazhanova of AIX, Johnson Chui of HKEX, Askar Bilisbekov of Alem Capital Management, and Thomas G. Tsao of Gobi Partners, with SCMP’s Eugene Tang moderating.

    Mukazhanova noted that Kazakhstan’s domestic market cannot fully meet regional financing demand, while Bilisbekov highlighted that Alem Capital Management is operating two funds, including a venture capital fund investing regionally and globally, alongside plans for an infrastructure fund.

    Hong Kong Listing Halo

    Venture capital firms operating between East and Central Asia view Hong Kong regulatory scrutiny as a vetting mechanism for international fund managers hesitant about frontier markets. Thomas G. Tsao, founding partner of Gobi Partners, pointed out that Hong Kong listings provide emerging Central Asian companies with regulatory credibility similar to how early Chinese tech firms used Nasdaq listings to establish trust with global institutional backers.

    For institutional investors across Asia, the channel offers exposure to Central Asia’s tech and natural resources sectors without navigating fragmented local legal structures. The primary operational risk rests on liquidity: smaller Central Asian tech firms must demonstrate sufficient scale and recurring revenue to attract trading volume once listed in Hong Kong, rather than becoming dormant secondary listings.

    Talent and Regional Trade Routes

    Central Asian founders increasingly build software and services designed to interface across Chinese, Russian, and Western commercial systems. Tsao noted that the region’s multilingual, mobile-first workforce gives early-stage companies an advantage in operating across multiple trade jurisdictions simultaneously.

    The push to build financial corridors follows years of physical trade expansion between China and Central Asia along traditional overland freight routes. Financial institutions in Astana now aim to match those physical supply chains with institutional capital flows, moving Central Asian funding beyond bilateral state debt into equity markets.

    Broadening the Investor Base

    Market participants also view the Hong Kong link as a way to diversify capital sources, reducing concentration risk from single-nation strategic investors in resource extraction and mining. Channelling investments through public equity and institutional funds brings a wider mix of global asset managers into Central Asian enterprises.

    AIX and its regional partners are now screening candidate companies for initial dual-listing pipelines and private rounds, with the first wave of cross-border listings targeted as market benchmarks.

  • ClubMed Lifestyle Targets 85 Global Resorts by 2030 Ahead of Hong Kong IPO

    ClubMed Lifestyle Targets 85 Global Resorts by 2030 Ahead of Hong Kong IPO

    ClubMed Lifestyle Group plans to expand its global resort network to roughly 85 properties by 2030. The expansion relies on an asset-light model across key international leisure markets.

    Today, the Fosun International subsidiary operates 69 resorts across more than 40 countries and regions. It serves over 1.5 million guests each year.

    Asset-light pipeline spans Asia and Europe

    Since late 2025, the group has secured new resort agreements in China, Indonesia, Canada, Morocco, Brazil, the US Virgin Islands and Italy. Target markets include the European Alps, Mediterranean and North African coastlines, Northeast and Southeast Asia, and the Americas. Early development work is also underway in the Middle East.

    Management relies on management contracts, integrated vacation destinations and cultural-tourism complexes rather than direct real estate ownership. In July, Club Med signed a memorandum of understanding with Microsoft at its Paris headquarters. The partnership applies cloud-native systems and artificial intelligence tools to resort operations and guest services. Microsoft France chief executive Corinne De Bilbao and ClubMed Lifestyle Group co-president Xu Bingbin led the signing.

    Valuation shifts and operator competition

    Resort operators across the Asia-Pacific region are shifting capital expenditure off their balance sheets. The strategy helps defend margins against volatile travel cycles. Rival luxury and leisure operators in Southeast Asia use similar management contracts to scale up without taking construction debt onto their books.

    Brand consistency and service standards remain the central risk across third-party real estate as networks grow. Meanwhile, developers in regional resort hubs face high financing costs. Operational efficiency and direct booking technology will determine whether newly signed properties stay profitable.

    Fosun prepares Hong Kong public float

    This push follows a corporate restructuring by parent company Fosun International. On August 28, the World Travel & Tourism Council admitted ClubMed Lifestyle Group as a global member. The business filed a formal listing application with the Hong Kong Stock Exchange on August 29 to spin off the vacation unit into an independently traded entity.

    Fosun reported total revenue of RMB86.96 billion and a net profit of RMB1.72 billion for the first half of 2026. The upcoming Hong Kong listing will determine how much capital the business secures to add the final 16 resorts needed for its 2030 goal.

  • Harrods Develops Bespoke Collaboration with Hong Kong Brand Silk

    Harrods Develops Bespoke Collaboration with Hong Kong Brand Silk

    In September 2026, London department store Harrods flew members of its global marketing team to Hong Kong to develop a bespoke collaboration with Silk, a young local beverage brand. The partnership aims to place Hong Kong-style bubble tea directly into premium lifestyle culture.

    Silk was founded on the conviction that Hong Kong-style bubble tea deserves a place in premium retail. For the young beverage maker, working directly with 1 of the world’s most recognisable department stores confirms its place in high-end lifestyle branding.

    Global Retailers Target Local Asian Culture

    Department stores across Europe and Asia increasingly look past standard licensing deals in favour of direct, culturally rooted partnerships. Securing authentic local products gives established department stores cultural credibility with younger Asian travellers and domestic luxury shoppers.

    For Silk, entering a joint project with Harrods validates a premium pricing and branding strategy for a product category traditionally sold at low street prices. The commercial risk sits in execution: luxury consumers expect elevated ingredients, distinct packaging and narrative depth rather than standard co-branding.

    Shifting Playbook for Independent Beverage Brands

    Regional beverage brands in Asia previously relied on regional franchise networks or overseas store openings to build global scale. Partnering directly with legacy international retailers offers an alternative route to worldwide visibility without the capital expense of offshore physical stores.

    The Harrods project mirrors broader retail shifts where Western heritage operators seek relevance in Asian consumer hubs through high-profile regional collaborations. The development process required London brand teams on the ground in Hong Kong to oversee formula and packaging design.

    Next Steps for the Collaboration

    Harrods and Silk will confirm rollout schedules and retail availability across physical counters and export channels once final product formulations clear development.

  • Hong Kong Bakery Brand Builds 30,000 Members Without Retailer POS Data

    Hong Kong Bakery Brand Builds 30,000 Members Without Retailer POS Data

    A century-old Hong Kong bakery and confectionery manufacturer signed up more than 30,000 loyalty members within six months by asking shoppers to scan supermarket receipts instead of relying on retailer point-of-sale data.

    Powered by the KlikNGo loyalty and CRM platform, the initiative took Gold for Best CRM Campaign at the DigiZ Awards 2026 in September after doubling repeat purchases and generating 47 per cent of the brand’s sales uplift.

    How receipt scanning bypasses the till

    Suppliers selling through Hong Kong supermarket chains, convenience stores and neighbourhood grocers have long operated with limited visibility of their end consumers. Trade promotions produce temporary sales lifts without delivering customer intelligence, while retailers typically treat transaction records as confidential. At the same time, younger shoppers have drifted toward artisanal and lifestyle food brands, weakening the impact of legacy brand familiarity alone.

    To capture shopper records directly, the manufacturer rolled out a mobile application built on the KlikNGo loyalty platform. Consumers register, buy goods at third-party retailers, and photograph paper or digital receipts. The software extracts the merchant name, branch location, purchase timestamp, payment method, and transaction number. It verifies purchases against approved retail partners while blocking duplicate claims.

    More than 10 major retail chains in Hong Kong are covered by the system. Members redeem accumulated points for tier perks, vouchers, gifts, and lucky draws. Outlet staff validate reward vouchers in real time using a separate merchant app, eliminating any need to integrate with supermarket registers.

    Customer profiling and media returns

    App downloads crossed 23,000 within three months of rollout. Shoppers uploaded more than 30,000 receipts over five months. Member mission completion rates hit 85 per cent, supplying profile details, purchase occasions, and product preferences to turn raw receipt data into targeted first-party segments.

    Direct data reshaped advertising spend. Targeted promotions to verified buyers improved media efficiency by 49 per cent. That allowed the brand to direct ad budgets against known consumption habits rather than buying broad demographics across Hong Kong media channels.

    The shift in supplier use

    Packaged goods makers across Asia face an altered balance of power with physical grocery giants like Dairy Farm and AS Watson. When brands collect store-level purchasing intelligence independently, trade marketing budgets move away from retailer listing fees and end-cap slots. Funds shift directly into proprietary engagement channels.

    Customer friction remains the primary operational risk. Asking shoppers to photograph physical receipts demands higher rewards than swiping a loyalty card at checkout. Redemption costs rise if mission completion drops or rewards fail to compensate for the manual step.

    Industry recognition followed the rollout. The initiative won Gold for Best CRM Campaign at the DigiZ Awards 2026, while platform provider KlikNGo took Bronze for Best MarTech for CRM. KlikNGo presents the Hong Kong case study at the Digital Marketing Asia conference in Singapore on September 22.

  • Informa Opens Restaurant, Bar & Café 2026 with 400 Brands in Hong Kong

    Informa Opens Restaurant, Bar & Café 2026 with 400 Brands in Hong Kong

    Informa Markets opened the 2026 edition of Restaurant, Bar & Café Hong Kong on September 1. More than 400 commercial brands across 11 countries and regions are taking part. The trade exhibition runs for three days at the Hong Kong Convention and Exhibition Centre. Organisers expect to draw over 9,000 commercial buyers, operators and hospitality suppliers.

    Eight commercial sectors are represented, spanning food and beverage, coffee, hospitality equipment, natural products and front-of-house technology. Informa co-located the show with the Retail Asia Conference and Expo. That pairing links traditional foodservice procurement directly to retail automation, point-of-sale software and artificial intelligence systems.

    Equipment Debuts and Dedicated Sourcing Zones

    Exhibitors are using the floor to debut equipment and raw ingredients in Asian commercial channels. Hardware displays include the FSWAAI automated packing and labelling scale, as well as robotic dispensing units from Tao Bin Smart Beverage Machine (HK) Limited. Food suppliers brought premium lines such as Marble King Full Blood Wagyu and Kochi Prefecture chicken from Japan. These items target upscale restaurant buyers looking for differentiated menus.

    Dedicated sourcing zones divide the floor to speed up buyer meetings. The Japan Sake & Spirits Pavilion groups regional distillers and brewers. Nearby, the Eco-Innovation Hub concentrates on biodegradable packaging and certified organic food products. The Specialty Coffee Corner features live demonstrations at a dedicated Brew Bar, connecting green coffee importers with independent café chains.

    Retail Technology and Automation Take the Floor

    Hong Kong restaurant operators face heavy margin pressure from high rents and kitchen staffing shortages. Automation is no longer optional. Dining chains must automate basic prep work, weighing, inventory control and beverage delivery to protect their margins. Suppliers displaying self-service beverage dispensers and automated packaging systems are pitching directly to quick-service operators seeking to trim back-of-house headcount.

    Landlords and food hall operators face equal pressure to refresh tenancies with destination dining concepts. Store layouts increasingly require digital ordering kiosks, automated inventory integration and rapid takeaway counters. The commercial risk falls hardest on small operators. Many face steep capital costs when adopting proprietary smart kitchen tech that takes years to deliver a return.

    Demographic Shifts Drive Sourcing Priorities

    Consumer demographic shifts across East Asia shape this year’s conference programme. Organised with KPMG, the Retail Asia Conference focuses on artificial intelligence adoption and younger consumer engagement. On the final day, the IFSA Food Safety Symposium addresses nutrition and texture formulations tailored specifically to an ageing population.

    Local trade shows are working to rebuild international exhibitor numbers following years of travel disruptions and tighter regional budgets. Earlier editions saw smaller regional turnouts. Drawing 11 exhibiting jurisdictions sets a benchmark for the city’s cross-border hospitality trade recovery.

    Events wrap up on September 3 with the Hong Kong Coffee Challenge finals, the Pairing Sensations Awards and the release of final verified trade buyer attendance figures.

  • Jollibee to List 7,251-Store International Unit in Hong Kong

    Jollibee to List 7,251-Store International Unit in Hong Kong

    Jollibee Foods Corporation is preparing to separate and list its international business in Hong Kong instead of the United States, carving out an overseas network of 7,251 restaurants across 33 countries.

    Shares in the Manila-listed parent rose 1.87 per cent following the move, which replaces a plan announced on January 6 to float the international arm on an American exchange.

    Richard Chong Woo Shin, currently chief executive of Jollibee Foods Corporation International (JFCI), will lead the standalone entity full-time once the separation concludes. Shin previously held senior roles at William Grant & Sons, Ralph Lauren, Bacardi and Altria. Jollibee Foods Corporation said the international business will operate with a lean corporate structure focused on capital allocation, investment opportunities and portfolio priorities, subject to listing committee approval from the Hong Kong stock exchange.

    Portfolio Tilt Toward Asian Beverages

    JFCI functions largely as a multi-brand operator with heavy exposure to Asian beverage chains. The international business holds full ownership of Smashburger, Tim Ho Wan, Yonghe King and Hong Zhuang Yuan, alongside controlling stakes of 80 per cent in The Coffee Bean & Tea Leaf, 70 per cent in South Korea’s Compose Coffee, 60 per cent in Highlands Coffee operator SuperFoods Group and 51 per cent in Milksha.

    Jollibee Foods Corporation ended June with 10,767 outlets worldwide under 19 brands, with overseas locations accounting for nearly 70 per cent of the total network. International system-wide sales climbed 25.4 per cent in the second quarter, while overseas same-store sales rose 4.4 per cent.

    Regional momentum is heavily concentrated in Asian markets. In Vietnam, system-wide sales jumped 47.6 per cent in the second quarter on same-store sales growth of 17.9 per cent. South Korea’s Compose Coffee added 145 stores during the first half, opening roughly 30 outlets a month. In China, Yonghe King reached 537 restaurants, with 65 per cent operating under franchise agreements and a target to reach 70 per cent by the end of the year.

    Shifting Away From Capital-Heavy Expansion

    Listing in Hong Kong aligns JFCI’s capital structure with where its physical earnings actually compound. While the flagship Jollibee fried chicken brand commands strong name recognition in Western markets, its North American presence remains tiny and capital-intensive compared to its Asian coffee and fast-casual footprint. The group ended June with 340 North American outlets, down from 357 a year earlier. Of those, the Jollibee banner ran 108 stores, including 106 company-owned sites and just two franchised locations.

    That balance sheet model is changing slowly. Jollibee launched its US franchising programme in March 2025 and secured seven multi-unit development groups by July, aiming for 330 franchised American locations by 2030. In the second quarter, US Jollibee stores posted a 9.8 per cent gain in same-store sales, marking 66 consecutive months of growth. Smashburger increased same-store sales by 7 per cent, though its store count fell from 203 to 180 as underperforming units were shuttered.

    Since the announcement on January 6, 2026 to list our international business, we have been doing the detailed work required to establish two strong, independent companies. That work has reinforced our conviction in the listing and has led us to conclude that Hong Kong is the market best aligned with JFCI’s business, geographic footprint, and long-term ambitions.

    The Path to Hong Kong Trading

    The pivot to Hong Kong coincides with a sharp rebound in the city’s equity fundraising. Hong Kong Exchanges and Clearing chief executive Bonnie Chan stated that new listings in 2026 had raised more than US$40 billion, surpassing the roughly US$37 billion collected during all of 2025. Hong Kong has actively courted Southeast Asian consumer groups, with more than 150 regional issuers already listed, representing over US$4.3 billion in capital raised.

    Group president and chief executive Ernesto Tanmantiong has set a target to position the flagship Jollibee brand among the top five restaurant operators globally, up from its current 18th position on Brand Finance’s global ranking with a valuation of US$3.3 billion.

    Before JFCI begins trading in Hong Kong, Jollibee must resolve the composition of its portfolio assets. The parent group is currently evaluating a separate initial public offering in Vietnam for Highlands Coffee, which has grown from 56 outlets in 2012 to approximately 1,000 stores, with a target listing date in the first quarter of 2027 that could raise up to US$400 million.

  • Oh!Some Scales Back in Vietnam 16 Months After Opening Flagship

    Oh!Some Scales Back in Vietnam 16 Months After Opening Flagship

    Chinese lifestyle chain Oh!Some is closing stores across Vietnam. The closures come 16 months after it opened a 2,000-square-metre flagship in central Ho Chi Minh City.

    The retailer entered Vietnam in April 2025 and expanded quickly. Mounting losses soon forced a reassessment. High mall rents, logistics expenses and rising wages squeezed margins across its Vietnamese outlets, according to people familiar with the operations.

    Retreat across regional hubs

    Vietnam is not the only market where the chain has pulled back. Oh!Some has already shut all stores in Singapore, where parent firm Blue Origin Group is based. Its only branch in Hong Kong also closed recently.

    Oh!Some sells beauty products, homeware, accessories, toys and daily essentials. The group had targeted Southeast Asia for rapid expansion. It drafted launch roadmaps for Thailand and Cambodia, and named Indonesia as its main regional engine.

    High overheads pinch lifestyle chains

    Budget lifestyle chains across Southeast Asia face stiff competition from rivals like Miniso and local value merchants. Massive central footprints make the problem worse. Oh!Some took a multi-level site at Vincom Center Dong Khoi, leaving the low-margin business exposed when basket sizes failed to cover prime leasing costs.

    Blue Origin Group has not stated whether it will exit Vietnam entirely or keep a smaller store footprint in secondary shopping centres.