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Tag: Indonesia

  • ZALORA Ties the Knot with Customers through Oracle Marketing Cloud

    ZALORA Ties the Knot with Customers through Oracle Marketing Cloud

    ZALORA, the largest e-commerce fashion company in Southeast Asia, has extended its partnership with Oracle Marketing Cloud. ZALORA has relied on Oracle Marketing Cloud technology since 2013 to send its customers targeted and personalized marketing communications at scale.

    ZALORA is the fastest growing online fashion retailer in Asia, operating across eight countries (Singapore, Indonesia, Malaysia & Brunei, the Philippines, Thailand, Vietnam, Hong Kong and Taiwan). The e-commerce platform works with a good mix of over 500 international and local labels, providing consumers with a diverse range of apparel, footwear and accessories, tech products, beauty essentials, sporting equipment and more.

    “We are happy to have achieved the success we have today, and want to continue offering the best-in-class customer experience across our digital channels. For us it is not just about understanding our customers preferences, but making sure we listen and respond to their digital body language to develop a personalised dialogue with each and every customer,” said Joshua Tan, Head, Regional CRM, ZALORA.

    ZALORA communicates with more than 10 million app users, 7 million Facebook fans, 500,000 Instagram followers, 120,000 Twitter followers, and over 2.2 million email, call and online chat requests. Today, the platforms cater to the varying customer profiles where ZALORA provides individualized experiences for each of their customers’ interests.

    “Our earlier marketing efforts were batch and blast, but as the business evolved, we saw the need to respond to increased expectations from our customers for a personalized dialogue. Being able to orchestrate individualized communications and make informed, data-driven decisions is key. Having the right tools makes our job much easier, that’s why we chose to extend our investment in Oracle’s Marketing Cloud technology,” said Mr. Tan.

    With Oracle Marketing Cloud, ZALORA is able to speak to customers in a relevant and personalized way. Automated programmes equip ZALORA with the ability to analyse customer behaviour and better understand how to incentivise customers.

    ZALORA has since managed to half the time needed for lead conversion to capture a larger customer base, which has resulted in a multifold increase in revenue. Oracle’s marketing cloud technology allows ZALORA to create automated programmes that have helped reduce the resources previously required.

    “ZALORA is an innovative company that appeals to a young, constantly engaged audience. We are happy that Oracle Marketing Cloud is able to support their marketing organisation with a platform that allows them to intelligently and creatively communicate a cohesive brand message across channels, and deliver a world-class customer experience,” said Paul Cross, Group Vice President, Customer Success, Oracle Marketing Cloud Asia Pacific.

    ZALORA currently has 10 automated programmes in place and has plans to expand the number of triggered touchpoints with customers, to further enhance cross-channel marketing and grow their customers into strong brand advocates.

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  • Trade Minister Warns about E-Commerce Funding Crisis

    Trade Minister Warns about E-Commerce Funding Crisis

    Trade Minister Thomas Lembong asked Indonesia e-commerce companies to be careful in assessing risks posed by the e-commerce business.

    “What would happen if the funding stopped? In the United States, tech business boom has started to decline,” Thomas said at the Indonesia E-commerce Summit & Expo in BSD, South Tangerang, on Wednesday, April 27, 2016. “I’m always paranoid. As a risk manager, I always ask ‘what if’.”

    Thomas added the natural selection in online business would determine which companies would continue exist. According to him, a business with a fast downturn will have a short cycle. Therefore, Thomas suggested business owners to prepare for “rainy days”.

    The Trade Minister revealed that other ministers in President Joko “Jokowi” Widodo’s Working Cabinet were proud with Indonesia’s e-commerce rapid growth. Thomas said that he wanted his ministry to learn from former US President Bill Clinton’s administration that supported the development of the Internet. Thomas explained Clinton improved the Internet with ‘light touch’ and refused the temptation to regulate everything on the Internet.“Innovation can thrive without restrictions. There has to be a space to develop. Innovators are usually rebellious,” Thomas added.

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  • Garuda Indonesia Increases Flight Frequency in Banyuwangi

    Garuda Indonesia Increases Flight Frequency in Banyuwangi

    Garuda Indonesia airlines will increase the flight frequency at Blimbingsari Airport, Banyuwangi to twice a day from May 16, 2016. The decision was made after the issuance of the permit to increase Garuda Indonesia flight services of Surabaya-Banyuwangi route and vice versa by Directorate General for Air Transport of the Transportation Ministry.

    At present, Garuda Indonesia flight schedule only serve one daily flight at Blimbingsari Airport namely Surabaya-Banyuwangi route at 11:35 a.m. – 12:35 p.m. and Banyuwangi-Surabaya at 1:05 p.m. – 2:00 p.m. After the issuance of the permit from Transport Ministry, Garuda will have an additional schedule of morning flight, namely Surabaya-Banyuwangi route at 6 a.m – 7 a.m. and Banyuwangi-Surabaya at 7:30 a.m. – 8:25 a.m.

    “We gladly welcome the additional flight schedule of Garuda morning [flight], making it two flights a day. It’s a solution to the high volume of airline passengers that often leads to complaints about the lack of seats, either to Banyuwangi or vice versa. I hope it could trigger a surge in tourist arrival,” said Banyuwangi Regent Abdullah Azwar Anas on Wednesday, May 4, 2016.

    In addition to new schedule of Surabaya-Banyuwangi route, Garuda Indonesia also plans to re-open Denpasar-Banyuwangi service. “I heard that the planned Denpasar-Banyuwangi service is ready, but we are still waiting for further confirmation about it,” Anas said.

    The number of passengers at Blimbingsari Airport continues to grow after it started operation. It has significantly increased up to 1,308 percent from only 7,826 passengers in 2011 to 110,234 passengers in 2015.

    Banyuwangi district administration has also arranged evening flights. It has prepared several infrastructures to achieve the target to start operation in 2016. “We hope that evening flights would offer a wider choice of flight schedules to Banyuwangi,” Anas said.

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  • KinerjaPay Establishes Wholly-Owned Subsidiary in Jakarta

    KinerjaPay Establishes Wholly-Owned Subsidiary in Jakarta

    KinerjaPay, today announced that it established its new wholly-owned subsidiary, PT Kinerja Pay Indonesia, with offices located in Jakarta city, Indonesia. The new Subsidiairy was organized under Indonesian Incorporation Law Article No.34, dated 14 April 2016, and Principal License from Indonesia Investment Coordinating Board (BKPM) No.909/1/IP/PMA/2016 dated 06 April 2016. The Company has also appointed Mr. Deny Rahardjo as Chief Executive Officer (CEO) of PT Kinerja Pay Indonesia.

    Mr. Edwin Ng , Chairman and CEO for KinerjaPay Corp. stated. “We are extremely excited that Mr. Rahardjo accepted his appointment as CEO of our new subsidiary, PT Kinerja Pay. With his extensive experience in Information Technology and Business Management, Mr. Deny Rahardjo is the right person to manage and expand Kinerja Pay’s business operations in Indonesia. With Deny Rahardjo at our helm, we plan to grow our business and become one of the largest mobile payment and eCommerce providers in Indonesia. Since 2015, we have registered more than 35,000 active users with total of 170,000 transactions to date. We fully believe that Mr. Rahardjo, formerly a Microsoft, Polycom, and Telstra Executive in Singapore, will truly revolutionarize eCommerce in Indonesia and enable Kinerja Pay to become the most highly used and popular online payment solution/platform within the next several years, as well as expand its business opportunities throughout the SE Asian marketplace.”

    Mr. Ng further stated that “we chose to establish our initial business operations in Indonesia due to several economic factors, including its population size (est. 260 million according to Worldometers), user demographics, which consists of younger generations, and its ever-growing eCommerce market, which is expected to reach USD $3.8 billion by 2019.”

    With the growing trend of online shopping, Kinerja Pay will offer its users with convenient shopping experience as well as secure payment option. The Company also expects to launch several other applications to complement its mobile eWallet business by entering into other eCommerce verticals such as travel industry, fashion, online games, time-saver application, and many more.

    Notice Regarding Forward-Looking Statements

    This press release may contain forward-looking statements, about KPAY’s expectations, beliefs or intentions regarding, among other things, its product development efforts, business, financial condition, results of operations, strategies or prospects. In addition, from time to time, KPAY or its representatives have made or may make forward-looking statements, orally or in writing. Forward-looking statements can be identified by the use of forward-looking words such as “believe,” “expect,” “intend,” “plan,” “may,” “should” or “anticipate” or their negatives or other variations of these words or other comparable words or by the fact that these statements do not relate strictly to historical or current matters. These forward-looking statements may be included in, but are not limited to, various filings made by KPAY with the U.S. Securities and Exchange Commission, press releases or oral statements made by or with the approval of one of KPAY’s authorized executive officers.

    Forward-looking statements relate to anticipated or expected events, activities, trends or results as of the date they are made. Because forward-looking statements relate to matters that have not yet occurred, these statements are inherently subject to risks and uncertainties that could cause KPAY’s actual results to differ materially from any future results expressed or implied by the forward-looking statements.

    Many factors could cause KPAY ‘s actual activities or results to differ materially from the activities and results anticipated in such forward-looking statements, including, but not limited to, the factors summarized in KPAY ‘s filings with the SEC. In addition, KPAY operates in an industry sector where securities values are highly volatile and may be influenced by economic and other factors beyond its control. KPAY does not undertake any obligation to publicly update these forward-looking statements, whether as a result of new information, future events or otherwise. Please see the risk factors associated with an investment in our securities which are included in our Annual Report on Form 10-K as filed with the U.S. Securities and Exchange Commission on February 11, 2016.

  • Tourists claim tour rates in Raja Ampat expensive

    Tourists claim tour rates in Raja Ampat expensive

    Some tourists have assessed that the tour rates offered in Raja Ampat, West Papua, were expensive, and it was feared to affect other travelers keen on visiting this tourist area.

    “Raja Ampat is much more beautiful than Bali, but the tour rates are also more expensive as compared to Bali,” Sami Ninggoroh, a tourist of Indian descent who visited Raja Ampat along with some Japanese tourists, stated on Tuesday.

    According to Ninggoroh, the rates of the Raja Ampat tour should be reconsidered as it is quite high, and the high prices will have a major impact on the number of visitors to the area.

    “We have ever been to Bali and found that the services offered there were better, and the travel rates were cheaper as compared to Raja Ampat,” he pointed out.

    Further, Ninggoroh opined that tourists visiting Bali will certainly want to revisit it, but ironically, visitors to Raja Ampat will think twice to return as it is quite expensive.

    He noted that besides being costly, there were other issues in Raja Ampat that should be addressed, especially with regard to the services, so every visitor will feel comfortable and will crave to come back.

    “The services offered by the people of Bali to the tourists are very good as they highly value the tourism sector. They serve the tourists as best as possible, and the same thing should also be applied in Raja Ampat,” he emphasized.

    Ninggoroh stated that Raja Ampat, as a marine tourism attraction, was already popular across the world, but the offered tourism packages should be made cheaper, so that tourists would yearn to revisit the region.

    “The local governments must lower the tour rates and improve the tourism supporting facilities, so Raja Ampat is thronged by as many visitors as Bali,” he added.

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  • Indonesian Embassy Introduces Ijen Coffee in New Zealand

    Indonesian Embassy Introduces Ijen Coffee in New Zealand

    The Indonesian Embassy in Wellington held the “Coffee Talk and Coffee Cupping” event to promote Indonesian coffee by brewing Java Arabica coffee from Mount Ijen, Banyuwangi.

    “The presence of Ijen Coffee will add more variety to coffees served in cafes in Wellington, which is known as the world’s capital of coffee,” said Jose Tavares, New Zealand Ambassador to Indonesia.

    Tavares added that Indonesians should be grateful because the country has numerous variety of specialty coffee from Aceh to Papua.

    The event was attended by representatives from several coffee companies in Wellington. They also provided with the chance to taste the flavor of Ijen Coffee during the coffee cupping event.

    The event is also expected to increase Indonesia’s coffee export to New Zealand, which reaches up to a monthly average of 60 tons in 2015.

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  • Robotics roll into Indonesian retail with launch of Sphero in Jakarta

    Robotics roll into Indonesian retail with launch of Sphero in Jakarta

    Global robotics firm Sphero has signed a distribution agreement with Halo Robotics to distribute Sphero’s full range of robotic gaming systems in Indonesia.

    Sphero is the creator of intuitive smartphone-controlled robots such as the BB-8 app-enabled Droid popularized in Star Wars, whose enormous popularity has defined a new product category, “connected play.”

    Sphero’s  engaging robotic toys roll and jump in response to voice and app controls, and that constantly improve with regular software updates.

    New products and apps, include Ollie, a rebellious, cylindrical robot that rolls at speeds of up to 15 mph; and SPRK, a clear shelled Sphero, that when coupled with the Lightning Lab app, teaches foundational programming through STEM activities.

    “This is an exciting time for Sphero, and we are excited to celebrate the launch of our long-term connection with Indonesia,” said Aurelien Joly, Sphero’s APAC Channel Director.

    Halo Robotics said the connected play toy market has grown dramatically over the last several years and appeals to a full range of consumer audiences.

    Nearly half of Indonesia’s population of 249.9 million are under the age of 30, with among the world’s fastest-growing consumer demographics for Sphero products. Famously tech-savvy, over 100 million Indonesians will be smartphone users by 2017, laying a strong foundation for app-controlled robots.

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  • Hong Kong Airlines passengers flown by Garuda Indonesia

    Hong Kong Airlines passengers flown by Garuda Indonesia

    Some 95 passengers of Hong Kong Airlines flight HX-6704 which encountered severe turbulence have been flown to Hong Kong from Denpasar by a Garuda Indonesia plane later on Saturday.

    “At least 95 passengers of the Hong Kong Airlines plane who survived the turbulence incident have been flown to Hong Kong at 9.35 am Central Indonesia Standard Time (Wita), but the rest have still been given the facility to stay at a hotel to wait for the next scheduled departure,”Ngurah Rai Airport management company PT Angkasa Pura I spokesperson Sherly Yuanita remarked Saturday.

    The severe turbulence on the Hong Kong Airlines flight to Hong Kong over the sky of Kalimantan Island left 17 passengers injured early Saturday morning.

    The ill-fated Hong Kong Airlines plane with 204 passengers and 12 crew members on board took off from Ngurah Rai airport at 1.05 am Wita and was expected to arrive in Hong Kong at 7.05 am local time but the severe turbulence forced it to “return to base.”

    Trikora Harjo, the general manager of PT Angkasa Pura-I remarked that the pilot, Tinios Peter decided to return to Denpasar and landed safely at the airport at 4.28 am Wita.

    “The 12 injured passengers were sent to a hospital in Denpasar soon after the plane landed safely at the Ngurah Rai airport,” he said.

    Turbulence, the most common cause of injury to air passengers, is what nervous fliers fear the most when they board an aircraft.

    Pilots will always keep their seat-belts fastened while seated on an aircraft and will usually advise the passengers to do the same.

    Many different things may cause turbulence, but each and every one of them is known and understood by pilots.

    Turbulence is uncomfortable but not dangerous. It is part of flying, and is not to be feared as different aspects of the weather cause different types of turbulence.

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  • Bloomberg TV Indonesia pressed for severance payment

    Bloomberg TV Indonesia pressed for severance payment

    The Legal Aid Center for the Press ( LBH Pers ) and the Manpower Ministry have called on the owner of now defunct station Bloomberg TV Indonesia Rosan Roeslani to pay compensation to its former workers in accordance with the company’s layoff agreement.

    LBH Pers executive director Nawawi Bahrudin said Rosan, who is also chairman of the Chamber of Commerce and Industry ( KADIN ), must comply with the legal agreement.

    “I strongly urge the employer to comply with its legal obligations,” Nawawi told  recently.

    Bloomberg TV Indonesia has failed to pay the compensation by the time stated in the payment agreement attached to the termination of employment letter issued on July 8, 2015.

    Manpower Ministry special staff Dita Indah Sari said as a leader of Indonesia’s industrialists, Rosan should be more sensitive in dealing with labor issues and attentive in treating employees properly.

    “The Manpower Ministry warns the shareholders not to neglect employees’ rights. Otherwise, our legal division will call and examine them,” Dita asserted.

    She added the ministry would continue to supervise the dispute process between the ex- employees of Bloomberg TV Indonesia and the employers until everything was settled, adding that the department’s legal division is ready to help if necessary.

    “I fully support the ex-workers’ struggle,” asserted Dita, a former labor activist who was jailed by President Soeharto’s government.

    The coordinator of ex-Bloomberg TV Indonesia workers Arif Budiman said the former employees had chosen LBH Pers as their representative to submit the lawsuit to the Industrial Relations Court ( PHI ) in the event of a deadlock in the mediation between ex-employees and employers.

    “We urge ex-CEO Adhitya Chandra Wardhana and the owner Rosan Roeslani to cooperate with us and meet the terms of the agreement,” Arif said.

    Bloomberg TV Indonesia owner Rosan Roeslani responded to the demands by saying that his party would settle everything related to the company’s obligation to the workers as soon as possible.

    Rosan established the economic and business focused Bloomberg TV Indonesia, which was operated under holding company PT Idea Karya Indonesia in 2013, and officially closed two years later due to financial concerns.

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  • Indonesia to promote cruise, yacht destinations in Korea

    Indonesia to promote cruise, yacht destinations in Korea

    The Ministry of Tourism will promote Indonesian tourism destinations, especially for cruising and yachting, at the Seatrade Cruise Asia 2016 to be held on May 12-14 in Busan, South Korea.

    During the cruise industry exhibition, the government will introduce Indonesias best cruising and yachting destinations, Deputy of International Marketing Development of the Ministry of Tourism I Gede Pitana stated in a press release here on Thursday.

    The ministry will inform the international companies and yacht owners of the governments step to increase tourist arrivals by simplifying the approval procedure for yachts entering Indonesian waters through the Clearance Approval for Indonesian Territory system.

    “The process to issue an entry permit will take only one hour,” Pitana noted.

    The government is prioritizing 10 yachting destinations, such as Tanjung Kayang Belitung, Tanjung Lesung, Seribu Islands, Mandalika Lombok, Labuhan Bajo, Wakatobi, and Morotai, in which marinas have been built to accommodate yachters.

    For cruise tourism, the five major ports of Belawan in Medan, Tanjung Priok in Jakarta, Tanjung Perak in Surabaya, Benoa in Bali, and Soekarno-Hatta in Makassar will serve as the entry gates to Indonesia.

    Eight marine tourism companies of Indonesia are also participating in the Seatrade Cruise Asia 2016.

    Moreover, the government is promoting its visa-free policy for Korean citizens by advertising its campaigns in the local media and through catalogs placed in Korean high-speed trains.

    The guests at the exhibition will be able to enjoy the performances of Indonesian dancers and several varieties of Indonesian coffee at the Wonderful Indonesia booth at the Seatrade Cruise Asia 2016.

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  • Indonesia’s Muslim cyber warriors take on IS

    Indonesia’s Muslim cyber warriors take on IS

    A group of Indonesian “cyber warriors” sit glued to screens, as they send out messages promoting a moderate form of Islam in the world’s most populous Muslim-majority country.

    Armed with laptops and smartphones, some 500 members of the Nahdlatul Ulama (NU) – one of the world’s biggest Muslim organisations – are seeking to counter the Islamic State group’s extremist messages.

    “We’ll never let Islam be hijacked by fools who embrace hate in their heart,” tweeted Syafi’ Ali, a prominent member of the NU’s online army, a typical message to his tens of thousands of followers.

    They are trying to hit back at IS’s sophisticated Internet operations, which have been credited with attracting huge numbers from around the world to their cause.

    Internet propaganda is believed to have played a key role in drawing some 500 Indonesians to the Middle East to join IS, particularly among those living in cities where it is easier to get online.

    The dangers of the growing IS influence in Indonesia were starkly illustrated in January when militants linked to the jihadists launched a gun and suicide bombing attack in Jakarta, leaving four assailants and four civilians dead.

    It was the first major attack in Indonesia for seven years, following a string of Islamic militant bombings in the early 2000s that killed hundreds.

    As well as firing off tweets, the NU members have sought to dominate cyberspace by establishing websites promoting the group’s moderate views, an Android app and web-based TV channels, whose broadcasts include sermons by moderate preachers.

    The initiative has been building momentum for a while but started to pick up pace a few months ago. A handful of cyber warriors operate from a small office in Jakarta, while the rest work remotely, and the group mostly communicate with one another over the web.

    But it will be an uphill battle and the NU, which has been promoting moderate Islam for decades, conceded they have previously struggled to take on IS’s hate-filled messages.

    “NU has for a while wrestled with this radical propaganda,” said Yahya Cholil Staquf, secretary general of the NU, which claims at least 40 million followers.

    “Every time we defeated them, it didn’t take long for them to regain their strength.”

    The online drive comes as the NU is set to take its campaign to promote their tolerant form of Islam onto the international stage this week, with a two-day meeting from tomorrow of moderate religious leaders from around the world.

    They aim to showcase their particular brand of the Muslim faith, known as “Islam Nusantara”, to counter the IS jihadists’ radical interpretation of Islam.

    Meaning “Islam of the Archipelago” – Indonesia is the world’s biggest archipelago, comprising over 17,000 islands – it is accepting of diversity and stresses non-violence.

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  • AirAsia Indonesia to end Bali-Kota Kinabalu services

    AirAsia Indonesia to end Bali-Kota Kinabalu services

    AirAsia Indonesia will end its thrice weekly Bali-Kota Kinabalu services, effective June 23.

    In a statement, AirAsia Bhd chief executive officer, Aireen Omar, said this was due to the stagnant market growth and insufficient revenues to offset the costs.

    “The operational costs have also increased quite substantially for AirAsia’s operations at Terminal 1 Kota Kinabalu International Airport,” she said.

    Following the termination of the services, the low-cost carrier said it would offer three options for the affected customers.

    The passengers could reschedule their journey with the latest flight on June 21, 2016, depending the availability of seats, it said.

    “They could also opt for creditshells which can be used as payment towards any AirAsia tickets or products and they are valid for six months or 180 days from the date of issuance,” it said.

    AirAsia said it would also offer a full refund of the amount equivalent to customer’s booking.

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  • New Zealand Eyes More Investment in Indonesia

    New Zealand Eyes More Investment in Indonesia

    Franky Sibarani, Chairman of the Indonesia Investment Coordinating Board (BKPM) met with Indonesian Ambassador to New Zealand Joze Tavares in Auckland last Wednesday, May 4, 2016. The meeting was held to coordinate New Zealand’s plan to increase its investment in Indonesia.

    “To attract more investment, the BKPM will [cooperate] with the Indonesian honorary consul in Auckland, which is also the President of the ASEAN Business Consul,” Franky said after the meeting.

    Franky added that the BKPM will continue to coordinate with Indonesian representative in New Zealand to follow up potential investments.

    Jose Tavarez welcomed the Indonesian government initiative to market possible investments in New Zealand.

    “New Zealand has large potential related to the development of renewable energy, specifically geothermal [energy],” Tavares said.

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  • Bali’s exports to Europe decline

    Bali’s exports to Europe decline

    Balis exports of various handicraft and small industrial products to European countries declined in the first three moths this year because the economic growth in Europe has not yet recovered well.

    “Importers from Europe still demanded for various handicraft, garments and furniture products but the volume was not as big as that last year,” exporter Made Parwata said here on Saturday.

    He said that importers from Spain still maintained stable demand and delivery was still smooth.

    Other European importers were those from Italy, France and Germany. These countries are included as the big ten importers of Balis products.

    However, the Central Bureau of Statistics (BPS) data showed that imports of these products by France, Spain, Italy and Germany declined from US$19 million in the January-March 2015 to US$17 million in the same period this year.

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  • Indonesia to take part in Beijing Tourism Expo

    Indonesia to take part in Beijing Tourism Expo

    The Indonesian government will participate in the Beijing International Tourism Expo (BITE) to be held on May 20-22 to realize its target of attracting two million Chinese tourists this year.

    The Indonesian Tourism Ministry would be one of the main sponsors of the expo, Deputy Tourism Minister in charge of International Tourism Marketing Development I Gede Pitana stated here, Friday.

    The ministry was optimistic that Indonesia would be able to attract Chinese tourists during the long holiday from October 1 to 7 this year, he noted.

    China has become Indonesias main tourist contributor, according to Tourism Minister Arief Yahya.

    Last year, some 987 participants from 81 countries took part in BITE, which was visited by some 120 thousand people.

    BITE has been organized annually for the past 13 years, and Indonesia has taken part in the expo twice.

    Other countries expected to participate in BITE this year are the United States, the Maldives, Seychelles, Thailand, Sri Lanka, Japan, Taiwan, South Korea, Malaysia, India, and some European countries, among others.

    Indonesia has set a target of attracting 20 million foreign tourists by 2019, from 9.7 million last year.

    This year, Indonesia hopes to lure some 12 million foreign tourists.