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Tag: Indonesia

  • Indonesian Retail Sector Sees More Growth

    Indonesian Retail Sector Sees More Growth

    Despite the expected sluggish economic growth this year, Indonesian food and clothing retailers are gearing up for expansion to capture a greater share of the middle class and its higher income.

    “Expansion is crucial for the retail industry to boost sales turnover, other than renovating old branches,” said Tutum Rahanta, executive at Indonesian Retailers Association (Aprindo), adding he estimated sales turnover from the nation’s retailers to grow between 10 percent and 12 percent this year.

    Last year, Aprindo’s data showed turnover at Rp 150 trillion ($12.75 million).

    Tutum added that competition between retailers is intensifying, so companies must take risks by expanding.

    He said if expansion is delayed, a retailer may lose its market share.

    One retailer eager to expand is Hypermarket operator Matahari Putra Prima, which plans to open 20 new branches over this coming year.

    The company, which is controlled by the Lippo Group, has set aside Rp 700 billion for capital expenditure this year, an increase of 7 percent from 2013, most of which will be used for financing expansion of outlets in eastern Indonesia.

    Danny Kanjongian, corporate communication director at MPP said in January the company plans to open up to 22 outlets this year, mostly in the eastern islands of the country.

    “The company’s cash generation capability is strong, so it can support expansion plans,” Danny told reporters on Friday on the sidelines of an inauguration ceremony of a Foodmart Gourmet outlet in Cilandak Town Square, South Jakarta.

    As of the end of last year, MPP operated 99 Hypermart outlets in as well as 97 Boston Health & Beauty stores and 30 Foodmart outlets.

    Other retailers in different segments, including supermarket chain operator Indomarco Prismatama, department store Ramayana Lestari Sentosa, fashion retailer Mitra Adi Perkasa and electronic retailer Ace Hardware are also in expansion mode.

    Indomarco, controlled by Salim Group through Indoritel Makmur Internasional, the operator of Indomaret, plans to spend Rp 1.3 trillion adding 1,300 new outlets.

    Ramayana, which sells clothes to low-income consumers, plans to spend Rp 350 billion adding six branches this year.

    Mitra Adi Perkasa, which sells a number of well-known fashion brands, is also keen on a massive expansion with previous reports suggesting plans to spend up to Rp 600 billion opening 250 new outlets across the country.

    Despite increasing competition and ballooning expenses, retail businesses in Indonesia will continue to grow over the next few years, according Maybank Kim Eng Securities analyst Janni Asman.

    The country’s growing purchasing power and living standards are the catalyst to that growth, Janni said.

    Indonesia, over the past few years, has been the darling of the investment community, with economic growth of around 6 percent each year since 2007 to 2012 though it is predicted to slow in 2014.

    Gross domestic product has increased five times within 10 years and GDP per capita has increased four times to around $5,000 now.

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  • The McDonald’s rendang burger lands in Indonesia

    The McDonald’s rendang burger lands in Indonesia

    McDonald’s Indonesia has introduced the rendang burger to celebrate the country’s 72nd anniversary of independence and being the burger and fast-food lovers that we are, we just had to try it.

    After all, what better way to honor Indonesian culture than bring one of its top dishes—which has even been regarded as the world’s most delicious food—in fast-food burger form to the masses? While the fast-food giant has released similar short-term specials, this rendang burger in its latest iteration, is sold as part of a special menu titled “Ini Rasa Kita” (this is our flavor). The menu is available from July 28 til September 10, 2017.

    The special menu includes three rendang burger options: your classic rendang burger with a single patty, the double rendang burger, and the rendang burger special, which has one patty and a fried egg on top. There’s also a limited edition soda belimbing (starfruit) you can order as a part of a meal package if you’re feeling particularly adventurous. 

    We’ve comprehensively tasted and reviewed Bali’s best burgers so we feel pretty confident about our ability to give you the 411 on McDonald’s ‘culturally adapted’ new number. Just sayin.

    Going in to Bali’s Jimbaran Ngurah Rai By Pass McDonald’s with a ‘go big or go home’ mentality, we ordered ourselves the rendang burger special, which set us back Rp 40k (USD2.99) a person since we went for the meal combo. Gotta get those salty McD fries, after all. 

    Upon unboxing the special rendang burger, we’ve got to tell you it’s a bit smaller than we expected since McD’s promotional photos make it look like a juiced up burger compared to their standard menu—but it turns out the rendang burger is just your classic McD cheeseburger with special toppings. Same nice greasy, cheesy taste, just nothing amped up quality-wise. Another thing we immediately noticed were the giant slices of onion on top. While those appeared a bit off-putting at first, they’re a nice textural addition to the greasy fried egg and thin standard beef patty.

    As far as the actual rendang seasoning goes, please don’t expect the tastiest slow cooked rendang from your favorite padang kitchen. Have you had Indomie rendang before? Because the spice packaging that comes with the instant noodles is exactly what the McDonald’s rendang sauce recipe tastes like. MSG-filled and a bit too ‘instant mix’ on the tongue to be that slow-cooked, creamy and rich coconut-milk spiced sauce that’s earned rendang world fame.

    That said, we loved the rendang special burger as a quick bite and anticipate some late night McDonald’s visits in the next couple of weeks to get our MSG and fast food fix.

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  • Jollibee to open 15 more outlets in Singapore, eyes 150 in Indonesia

    Jollibee to open 15 more outlets in Singapore, eyes 150 in Indonesia

    The famous Philippine chicken joy is spreading its wings across Asia as home-grown fast-food chain Jollibee announced Friday its plans for expansion in Singapore and Indonesia.

    Dennis Flores, Jollibee president and head of international business in Europe, Middle East, Asia and Australia, confirmed that 15 more outlets will be opened in Singapore in the next five years.

    He also revealed the company’s long-term expansion plans in Indonesia.

    “We’re looking at putting up no less than 150 stores in Indonesia over the next 10 years,” Flores told ABC-CBN News.

    Jollibee opened its first outlet in Singapore in 2013 located at Lucky Plaza, a known hub for overseas Filipino workers. Flores said, a 6th outlet will open at Jurong East in April 2018.

    He said the growing number of Singaporean patrons is proof that “Jollibee’s offerings have greatly appealed to the taste buds of the locals.”

    Aside from Indonesia and Singapore, Jollibee is looking into growing its international store network in Malaysia and Macau.

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  • Is e-commerce taking over sales in Indonesia?

    Is e-commerce taking over sales in Indonesia?

    The growth rate for retail stores is now at single-digit levels, falling from above 10% in recent years. Online shopping is shouldering part of the blame, but the main culprit is a slowdown in overall consumer spending — long the driver of Indonesia’s economy — due to sluggish wage growth.

    Since the busy Ramadan shopping season ended in the summer, Indonesian consumers apparently have tucked away their wallets, at least at brick-and-mortar establishments. Retail store sales in October 2017 grew by an anemic 1.3% from a year earlier, according to preliminary data released by Bank Indonesia, the country’s central bank.

    This is causing store closures across the country, where the modern retail business model had entrenched itself over the years. At the end of June, all Indonesian 7-Eleven convenience stores closed their doors. In September 2017, Matahari Department Store, the nation’s largest department store chain, shuttered two southern Jakarta stores.

    Same-store sales of the chain over the first nine months of the year fell 2.7% from the same period last year.

    The recent lack of foot traffic at a major Jakarta department store typified the trend. As some 40 clerks stood idly chatting away, a nearby supermarket swarmed with shoppers.

    Many of the vacant store fronts in the country’s commercial centers are due to the increase in e-commerce. According to one survey, online sales surged 22% in 2017 from the previous year to around $7 billion.

    A bevy of powerful e-commerce sites — among them Tokopedia, one of Indonesia’s largest online marketplaces, and Alibaba Group Holding’s Lazada — are siphoning shoppers away from stores, a trend that shows no sign of abating. Online sales are projected to keep climbing at a brisk annual rate of around 20% for the foreseeable future.

    The growth in smartphone usage has also spurred online shopping, especially in rural areas where modern retail shops are still few and far between.

    But the rise in online shopping tells only part of the story. The main reason for tepid consumer spending is weak wage growth. The minimum wage growth rate will slow to 8.71% in 2018, the lowest in recent years, according to the government, noting that relatively low-income earners will be hit particularly hard.

    As recently as 2013, minimum wages had soared more than 40%, fueling the country’s free-spending ways. Now, consumers are being forced to cut back in order to save for future outlays, such as on housing and education. This has put a crimp on spending for even daily products.

    With a population of over 250 million, Indonesia is the largest consumer market in Southeast Asia. Many economists say the country’s consumption will continue to rise over the long term.

    There is little doubt, however, that Indonesian’s retail industry is facing a crisis of sorts, and the government is not helping with the situation.

    If this trend continues, the ensuing shock waves may hit other sectors of the economy, possibly dampening foreign direct investment in the country’s consumer market.

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  • Indonesian Pizza Hut Operator Plans $150 Million IPO

    Indonesian Pizza Hut Operator Plans $150 Million IPO

    The company that runs Pizza Hut Indonesia plans an IPO that could raise as much as US$150 million.

    Sriboga Raturaya has taken on advisers for a listing of its foodservice and restaurant franchising unit, which also runs the Japanese noodle chain Marugame Udon.

    Shares could go on sale in Jakarta in the first half of next year, insiders say.

    Indonesia’s pizza market is forecast to expand to IDR8.81 trillion ($650 million) by 2021, up from IDR5.76 trillion last year, according to Euromonitor International. Pizza Hut had more than 70 per cent of the market last year, followed by Domino’s with 6.1 per cent.

    First-time stock sales in Southeast Asia’s largest economy raised $683 million this year, down from $1.03 billion for the same period last year, according to Bloomberg.

    Sriboga Raturaya, which started as a producer of wheat flour in 1995, also has interests in education, logistics and making food ingredients.

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  • BP to expand in Indonesia

    BP to expand in Indonesia

    Oil giant BP is hoping to open around 350 petrol stations and convenience stores in Indonesia over the next decade, teaming up with Indonesian petroleum and chemicals logistics company AKR Corporindo to cater for drivers in Asean’s largest market.

    The joint venture would form a company, PT Aneka Petroindo Raya, to operate as BP AKR Fuels Retail, BP said.

    The Indonesian partner is due to take a majority slice of the joint venture, with initial plans for 14 directly managed sites from the third quarter of 2018, said AKR chief executive Haryanto Adikoesoemo. Franchises would be added later.

    AKR operates around 130 Indonesian gas stations under its own brand and Adikoesoemo said the firm wanted to benefit from BP’s brand appeal and convenience store expertise. Indonesia only had about 6,000 petrol stations, he said, with many more needed to meet growing demand.

    “We are delighted to be working with AKR to help meet Indonesia’s growing demand for fuels and provide superior convenience offers,” BP’s regional chief Tufan Erginbilgic said.

    BP specialises in products like high-octane fuel and lubricants. It hopes to tap the archipelago’s growing market with food, drinks and groceries.

    This year, BP bought the retail service station business of Australian retailer Woolworths and widening its Asia-Pacific interests, according to a spokesman.

    BP is reportedly hoping that combining fuel and retail will help increase its potential in Indonesia.

    Most Indonesian petrol stations are currently run by state-owned Pertamina, preventing international firms making much headway. UK-Dutch oil giant Royal Dutch Shell runs about 80 Indonesian petrol stations.

    Meanwhile, Taiwanese state petrol corporation, CPC Corporation Taiwan, says it will be partnering with Pertamina on a new joint refinery operation in Indonesia.

    Suggested refinery sites include the Regency of Situbondo in East Java, Lampung Province or possibly Kalimantan on Borneo.

    A decision was expected by the end of January, it was reported.

    A former consultant at Pertamina, Bayu Kristano, said Indonesia was refining enough oil to meet demand and was relying on imports. It was hoped, with Taiwanese expertise and cooperation, that Indonesia would be able to boost its petrol output in the coming years.

    Multinational partnerships are a growing trend across Asean’s road networks.

    Japanese retailer Lawson is working with petrol station operators in Thailand and the kingdom’s FamilyMart does the same in the Philippines.

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  • Indonesia Bourse May Snap Losing Streak

    Indonesia Bourse May Snap Losing Streak

    Ahead of Friday’s holiday, the Indonesia stock market had tracked lower in back-to-back sessions – surrendering almost 120 points or 2 percent. The Jakarta Composite Index now rests just above the 5,950-point plateau, although it may tick higher on Monday as it catches up on missed positive sentiment.

    The global forecast for the Asian markets is soft thanks to political concerns in the United States, although a spike in crude oil prices should limit the downside. The European and U.S. markets were down and the Asian bourses figure to follow suit.

    The JCI finished sharply lower on Thursday following losses from the food and resource sectors.

    For the day, the index plummeted 109.23 points or 1.80 percent to finish at the daily low of 5,952.14 after peaking at 6,058.60. There were 215 decliners and 131 gainers, with 120 stocks finishing unchanged.

    Among the actives, Bank Pan Indonesia skyrocketed 13.68 percent, while Bank Danamon Indonesia plummeted 5.19 percent, Tiga Pilar Sejahtera Food plunged 5.19 percent, Jasa Marga tumbled 1.92 percent, Lotte Chemical skidded 1.62 percent, XL Axiata dropped 1.60 percent, Voksel Electric shed 0.68 percent, Bumi Resources retreated 1.96 percent, Vale Indonesia lost 0.72 percent, Indofood fell 3.62 percent and Bank MNC Internasional and Bank Mandiri were unchanged.

    The lead from Wall Street is negative as stocks opened sharply lower on Friday. They recovered in afternoon trade but still finished firmly in the red as they backed off recent record closing highs.

    The Dow slipped 40.76 points or 0.17 percent to 24,231.59, while the NASDAQ fell 26.39 points or 0.38 percent to 6,847.59 and the S&P 500 dipped 5.36 points or 0.20 percent to 2,642.22. For the week, the NASDAQ slid 0.6 percent, the Dow surged 2.9 percent and the S&P jumped 1.5 percent.

    The late-morning sell-off came on news that former National Security Adviser Michael Flynn has agreed to cooperate with prosecutors in the investigation of Russian meddling in last year’s election.

    However, stocks regained ground as Senate Majority Leader Mitch McConnell, R-Ken., declared that Republican leaders have won over enough reluctant lawmakers to pass their tax reform bill.

    In economic news, the Commerce Department reported a bigger than expected increase in construction spending in October, while the Institute for Supply Management noted a modest slowdown in the pace of growth in manufacturing activity in November.

    Crude oil futures rallied Friday after OPEC producers voted to extend supply cuts through 2018. January WTI oil climbed 96 cents or 1.7 percent to $58.36/bbl. Prices dropped 1 percent for the week.

    Closer to home, Indonesia will release November inflation data later today, with forecasts expected to show an increase of 0.3 percent on month and 3.45 percent on year following the 0.01 percent monthly increase and the 3.58 percent yearly gain in October.

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  • Garuda Indonesia Cancels Flight Due to Lack of Pilots

    Garuda Indonesia Cancels Flight Due to Lack of Pilots

    National flag carrier Garuda Indonesia canceled a flight from Singapore Changi Airport to Soekarno-Hatta International Airport on Sunday due to a lack of available pilots. The plane was scheduled to depart at 10 p.m. Singapore time.

    Garuda spokesman Ikhsan Rosan said the pilots who were meant to fly that evening had flown for nine hours on Sunday – the maximum number of hours a pilot is permitted to fly in one day.

    “The pilots should fly for a maximum of nine hours a day after having flown five times but, due to delays, the pilots had reached the flying limit,” Ikhsan told on Sunday night, adding that the pilots were not immediately replaced as all available ones were in Jakarta.

    As a result, hundreds of passengers were forced to reschedule their flights on Monday as all Sunday flights were fully booked.

    One of the passengers, Rudy Bani, 39, said he was frustrated with the airlines because he had a meeting on Monday afternoon.

    “I am a frequent flyer of Garuda and this kind of thing had never happened before. This is the worst,” Rudy said.

    Passengers trying to book morning and afternoon flights on Monday reportedly had a difficult time finding available seats.

  • Common Myths About Doing Business in Indonesia

    Common Myths About Doing Business in Indonesia

    Some claims are so ingrained that even those who have lived in Indonesia for a length of time have trouble differentiating between what is true and false. The rumors shared through the expat community are not usually spread with bad intentions, but perhaps are based on misguided and outdated information. Many of these myths can be (and are) easily debunked below.

    The Local Shareholder Myth

    One of the most common misconceptions about doing business in Indonesia is that a local shareholder is required for starting a company. In reality, many business lines are open to full foreign ownership.

    Foreign investors are allowed to set up 100 percent foreign-owned trading and real estate companies in Indonesia. In the hospitality industry, that means hotels with three or more stars classification can be fully controlled by a foreign business entity. However, it’s the lesser rated hotels that requires percentage ownership with a cap at 67 percent for foreign holdings and the remaining stakes held by Indonesian shareholders.

    Foreign shareholding depends on your business classification. The document regulating restricted industries is the Negative Investment List or Daftar Negatif Investasi (DNI), and it is revised every three years. The purpose of the DNI is to protect local companies, especially smaller and aspiring businesses, from foreign competition.

    Business through Partnerships

    Another common misconception in Indonesia is that partnerships, specifically marital partnerships, allows business in Indonesia to be more conducive. Whether these partnerships are purely to secure residence permits, company registration or simply for further insight into the Indonesian business culture; it’s all speculative. And, although Indonesians do have a smaller capital requirement when starting a company, asset control is a huge issue–especially if the expat partner in question doesn’t legally hold any.

    For local perspective, it is oftentimes wiser to turn to a professional consultant or lawyer as regulations in Indonesia can change overnight and the information from a “trusted” advisor might become outdated or simply untrue. And, there are alternatives to partnerships for all other issues such as visas and company establishment,.

    Indeed, building a company under a local spouse’s name might seem like a good idea, but it carries high risks.

    Unsecure nominee agreements is one of the diciest ways of starting a business anywhere. As a foreigner in Indonesia, you would not have any legal claims to your business should the marriage go south.

    There are non-financial ways to contribute since paid up capital can be in the form of money or other assets. A personal nominee is only based on good will whereas professionally pledged shareholding agreements keep your assets safe.

    The Question of Marriage

    In Indonesia, religion plays a significant role. Foreigners who wish to marry an Indonesian partner often think they are required to convert to their future spouse’s religion, but there are ways around this statute. Most foreigners who change their faith do it because it is the wish of their spouse or their spouse’s family and they do it by choice, and perhaps a bit of obligation.

    Weddings conducted abroad are currently recognized in Indonesia. It takes a little bit of time and paperwork, but your marriage can be acknowledged by the Indonesian government. However, dual citizenship is not recognized in Indonesia so any move to change citizenship must be scrutinized with a fine-toothed comb.

    Land and Property Ownership

    The Basic Agrarian Law No. 5 Year 1960 dictates that foreigners are not allowed to own freehold land in Indonesia. The same law stipulates that foreigners can only obtain land under the following rights: Hak Guna Bangunan – Right to Build, Hak Guna Usaha – Right to Cultivate, and Hak Pakai – Right to Use.

    It is common practice among foreign investors to buy land or real estate using a local nominee, but this is a high risk maneuver that would waive any legal protection over your investment. Human relations have a tendency to change and there is no guarantee that your nominee won’t take over your land or property. The safest option to invest in property in Indonesia is through a foreign-owned company, which would allow legal ownership of the property.

    Conclusion

    Conducting business in Indonesia may seem arduous. Most businesses that struggle in Indonesia struggle for the same reason anywhere in the world–for lack of demand, high competition or poor management.

    The real issue here is red tape, so be prepared to invest a lot of time into your business venture. Seek advice from experienced people who have a proven track record in the relevant industry and try to ignore hearsay and horror stories. Investors entering Indonesia face entry barriers, but these obstacles are some of the reasons why the competition is relatively low. Opportunities abound, and playing it wisely can provide some lucrative rewards.

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  • Banks need to Issue New Cards in Indonesia

    Banks need to Issue New Cards in Indonesia

    With the establishment of the national payment gateway Gerbang Pembayaran Nasional (GPN), banks need to distribute new debit cards that work using the gateway to help their customers reduce inter-bank transaction costs.

    The debit cards with GPN’s red eagle logo will be available to the public in January, said BI Governor Agus Martowardojo on Monday, adding that the new cards were accepted by all merchants’ automated teller machines (ATMs) and electronic data capture systems in Indonesia.

    However, BI transformation program head Onny Widjanarko said the GPN cards could not to be used for international transactions such as withdrawing money from foreign ATMs or processing payments in international stores.

    Onny said old debit cards could still be used, but interbank transactions will result in higher costs.

    Agus said banks charged a 2 to 3 percent fee if customers used other bank’s debit cards, but with the new cards the rate would only be about 1 percent.

    He said currently there were 140 kinds of debit cards in Indonesia and 90 percent bear foreign switching network logos.

    Meanwhile, transactions using debit cards in Indonesia reached Rp 17 trillion (US$1.26 billion) per day.

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  • Indonesia to Restrict Bitcoin Trading

    Indonesia to Restrict Bitcoin Trading

    The list of countries that are hawkish of Bitcoin or outright ban it has something in common: up and coming economies that have just emerged from decades with a large grey sector. Russia is a prominent example, where cryptocurrencies saw years of outright repression. Morocco is the most recent country to consider an outright ban. Ecuador and Bolivia have long-standing bans, as well as Bangladesh and Nepal. The reasons for the ban vary, but the biggest concerns are about money laundering.

    Macedonia and Kyrgyzstan have similar stories- long years of economic struggle, a large grey sector and skepticism of anything related to potential financial scams.

    But now, a new batch of countries is joining in attempts to curb the spread of Bitcoin. Indonesia, a nation with a conservative streak, plans to ban all cryptocurrency transactions. Local Indonesian media, cited by FinanceMagnates, has pointed to a possible blockage for providing money services to cryptocurrency users.

    The refusal to provide a bridge to cashing out is nothing new in Southeast Asian countries, where a booming cryptocurrency community of exchanges and projects clashes with local banks, who are reluctant to provide accounts and see cryptocurrencies as competitive.

    Agus Martowardojo, Governor of Bank Indonesia, said the sovereignty of the Indonesian Rupiah will not be undermined, and the regulator will curb ” arbitrage opportunities, unhealthy business practices and business controls”.

    “Level playing fields with formal financial institutions need to be maintained, we require all financial technology activists who move in the payment system to register with Bank Indonesia, report on activities, and conduct trials in the regulatory sandbox,” said Martowardojo.

    In effect, the language of the ban means Indonesians who own Bitcoin will not have access to exchanges any time soon. Such a move may do what has happened in the past to other countries with limits on legal exchanges- owners would resort to LocalBitcoins for even more speculative and risky trading.

    So far, very few countries have gone directly after the Bitcoin network, walling off nodes or banning local mining. And experience has shown that when it comes to Southeast Asia, neighboring countries keep offering options.

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  • Shopee giant leaps on its second year

    Shopee giant leaps on its second year

    Fast-growing e-commerce platform Shopee has released impressive statistics in marking just its second birthday.

    Combined annualised GMV from Taiwan and the six Southeast Asian markets where it operates has reached US$5 billion. It has more than 180 million active listings by more than 4 millions sellers, including 5000 leading brands and distributors. Its app has been downloaded more than 80 million time.

    In Singapore alone, where it has its own mall portal, the app has had more than 1 million downloads and features more than 70,000 sellers and brands.

    “Shopee has undergone tremendous transformation since we first launched, and while we are proud of all that we have achieved, this is only the beginning,” said Zhou Junjie, chief commercial officer of Shopee.

    “Shopee has always been committed to listening to the needs and preferences of our users, and has worked to create a platform that is tailored to exactly that. Whether it is providing a fuss-free and convenient shopping experience for buyers, or offering a reliable and secure platform for brands and budding entrepreneurs to expand their online presence, Shopee strives to continue improving the lives of the region’s consumers and businesses with technology,” said Zhou.

    “This year has been a great one for Shopee and we would like to thank our customers, sellers, and partners for their continuous support. Moving forward, we will continue to focus on improving our platform and diversifying our product assortment. We remain committed to helping brands and local entrepreneurs grow and continuously strive to push the boundaries of e-commerce to become the leading online shopping destination of choice in the region.”

    As part of its birthday celebration, Shopee Singapore will be holding a 10-day birthday sale until December 13, featuring promotions across over 10,000 items.

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  • Hay pop-up by BWI Furniture launched in Jakarta

    Hay pop-up by BWI Furniture launched in Jakarta

    BWI Furniture has to introduced Danish designer furniture brand Hay to Indonesia.

    It launched a pop-up store in Pacific Place Jakarta today, running until December 10.

    Furniture such as chairs, sofas, tables, lamps and bookshelves are available at the pop-up along with accessories.

    Copenhagen couple Rolf and Mette Hay worked with businessman Troel Holch Povlsen to establish Hay in 2002. The following year they launched their first first collection at the international furniture trade show IMM Cologne.

    With a vision to create attractive furniture at an affordable price, Hay has also collaborated with such designers as Clara von Zweigbergk, Doshi Levien, Iskos-Berlin, Ronan and Erwan Bouroullec, Scholten & Baijing and Shane Schneck.

    With its main office in Copenhagen, Hay has a presence in 50 countries including 30 mini-markets.

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  • AirAsia, Malaysia Airlines provide alternative arrangements for passengers affected by Bali volcano

    AirAsia, Malaysia Airlines provide alternative arrangements for passengers affected by Bali volcano

    AirAsia has provided alternative arrangements for travellers affected by the Mount Agung eruption in Bali.

    In a statement this evening it said all guests whose flights are affected will be entitled to choose one of the following service recovery options being offered:

    For flights to/from Bali and Lombok from Nov 25 2017 – Dec 25 2017:

    Option 1: Change to a new travel date on the same route within 30 calendar days from original flight date without additional cost and subject to seat availability; or,

    Option 2: Credit Account: Retain the value of fare in a credit account for future travel with AirAsia. The online Credit Account to be redeemed within 90 calendar days from the date of issue, for travel date of your choice; or,

    Option 3: Full Refund: Obtain a full refund in the amount equivalent to your booking. This can be done strictly via e-form available on support.airasia.com.

    For Flights to/from Bali and Lombok from Dec 11 2017 – Dec 31 2017:

    Option 1: Change to a new travel date on the same route up to Jan 31 2018 without additional cost and subject to seat availability; or

    Option 2: Reroute to other destination (within AirAsia network) with fare difference applicable, subject to seat availability; or,

    Option 3: Retain the value of fare in a credit account for future travel with AirAsia. The online Credit Account to be redeemed within 90 calendar days from the date of issue, for travel date of your choice.

    Guests are advised to check airasia.com and AirAsia’s social media pages for further announcements.

    AirAsia said it will continue to monitor the situation closely, and will keep guests informed of any developments.

    Meanwhile, Malaysia Airlines has arranged for alternative travel arrangements for its passengers stranded in Denpasar-Bali.

    The national carrier has arranged ground transport to Surabaya from the Ngurah Rai International Airport with onward connection to Kuala Lumpur.

    It urged affected passengers to register themselves at the airlines’ dedicated counter at Customer Service Desk, Level 3 at the airport.

    The journey from Bali to Surabaya will take approximately 12 hours, it said.

    “Malaysia Airlines will also be mounting rescue flights from Surabaya to Kuala Lumpur,” it said in a statement this evening.

    Malaysia Airlines said it will continue to monitor the situation and resume flights into and out of Denpasar as soon as it receives confirmation on improved weather conditions.

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  • Cebu Pacific cancels Indonesia flights due to volcano eruption

    Cebu Pacific cancels Indonesia flights due to volcano eruption

    Cebu Pacific has announced the cancellation of its flights to and from Bali, Indonesia on Tuesday, Nov. 28.

    The statement was issued due to the eruption of Mount Agung volcano and the closure of the Ngurah Rai International airport in Denpasar.

    The affected flights are:

    • 5J 279 (Manila-Denpasar) ETD 350am / ETA 750am

    • 5J 280 (Denpasar-Manila) ETD 835am / ETA 1240pm

    “We sincerely apologize for any inconvenience this may cause,” the airline said.

    The company said guests with confirmed bookingswill be moved to the next available Cebu Pacific flight.

    The guests may also opt to rebook their flights within the next 30 days, or place the cost of the ticket in a Travel Fund for future use.

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