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Tag: samsung

  • Samsung could release three Exynos chips this year

    Samsung could release three Exynos chips this year

    Samsung will unveil three Exynos chips this year, claims leaker Ice Universe. The 2021 lineup presumably includes a flagship SoC (Exynos 22xx), a mid-tier chip (Exynos 12xx), and an entry-level silicone (Exynos 8xx).

    The Exynos 22xx will likely succeed the Exynos 2100 that powers the European version of the Galaxy S21 series. It supposedly has the model number 9925 and it may feature an AMD GPU.

    The Exynos 12xx will apparently replace the Exynos 1080, and it will probably also swap out the Mali GPU for AMD’s graphics.

    The Exynos 8xx is new on the radar, and we wonder if it has anything to do with a chip recently spotted by Galaxy Club.

    The chip bears the model number S5E5515, which is not very telling, thanks to Samsung’s inconsistent naming convention.

    It does not seem to be a high-end SoC as the model number is not in line with recent flagship chips: Galaxy 10’s Exynos 9820 had the number S5E9820, Galaxy S20’s Exynos 990 had S5E9830, and Galaxy S21’s Exynos 2100 has S5E9840.

    S5E5515 is not consistent with recent mid-tier Exynos chips either. The Exynos 1080 is S5E9815, the Exynos 980 is S5E9630, and Exynos 850 is S5E3830.

    The publication has made a wild guess and believes that the S5E5515 is a lower-mid-tier chip that will sit between the Exynos 850 and Exynos 1080. It is also expected to have an integrated 5G modem.

    The SoC could also turn out to be a non-smartphone chip. Samsung is already believed to be working on a new processor for wearables like AR glasses.

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  • Samsung Electronics appoints new president for Samsung Vina

    Samsung Electronics appoints new president for Samsung Vina

    Kevin Lee, a veteran in the mobile telephony industry with over 30 years’ leadership experience, has been named the new president of Samsung Vina Electronics.

    He was senior vice president, Verizon Account, at Samsung Electronics America and president of Samsung Electronics Benelux and Greece before coming to Vietnam. Under his leadership, Samsung Vina aims to sustain its commercial success in Vietnam, expand its sustainable business practices, build stronger and more impactful strategic partnerships, nurture innovation and become Vietnam’s top-of-mind, premium consumer electronics brand.

    Kevin Lee said: “Vietnam is going to be in the spotlight in 2021. I want to be a part of Vietnam’s success stories by capturing opportunities for growth: recovered economy, IoT technology, open business environment, and a young, captivated generation of new consumers. I envision Samsung to be the brand that places itself into the right opportunities and at the appropriate channels where we provide the most value for consumers. Then and only then can we become the most beloved brand and stand out in a competitive landscape.”

    Samsung’s ultimate goal in the coming years is becoming a brand that has widespread recognition across business units, winning consumers’ hearts and support, and maintaining leadership positions in product categories where the company has a presence.

    To achieve these goals, Samsung’s strategic growth roadmap under Kevin Lee’s leadership will revolve around two main driving forces.

    The first is to focus more on people. For consumers, Samsung Vina will maintain a consistent brand voice which allows consumers to recognize and remember the brand with ease. The company aims to conduct more market research programs to further understand and communicate with consumers.

    It will also strengthen strategic partnerships with business partners and influencers on a “win-win” basis, while reinforcing its workforce with rigorous training programs and competitive, best-in-class benefits.

    In many places, Samsung Vina runs corporate social responsibility programs, including specialized training programs in line with the government’s directive to improve Vietnam’s digital literacy and other initiatives that improve people’s quality of life.

    The second is utilizing impactful innovations with on-demand flexibility. Samsung Vina is committed to delivering meaningful products and at the same time reimagining operations in this new age.

    Samsung Vina will utilize its technology base to drive digital transformation and new innovations with on-demand flexibility.

    Samsung is well-known for transformative ideas and technologies like TVs, smartphones, wearable devices, tablets, digital appliances, network systems, system LSI, foundry, and LED solutions.

  • Samsung files with ITC to ban U.S. imports of Ericsson’s 5G base stations

    Samsung files with ITC to ban U.S. imports of Ericsson’s 5G base stations

    Samsung on Thursday filed a complaint with the International Trade Commission (ITC) demanding that U.S. imports of Ericsson’s 5G base stations be blocked. Just the week before, Ericsson had filed its own case with the ITC seeking to block U.S. imports of Samsung phones, tablets, and televisions. At the heart of this matter is a battle over a patent-licensing agreement that needs to be renewed. Cases are often filed with the ITC because, at an average of 15 months, final decisions are reached more quickly.

    Sammy’s argument is that Ericsson’s base stations, which connect mobile phone users to a network, employ equipment patented by Samsung. Both companies are arguing over whether a court in Texas or one in Wuhan will decide the royalties paid by Samsung for using Ericsson’s 4G and 5G inventions covered by the standard-essential patents. The latter are patents that a manufacturer must license in order for a product to comply with a technical standard. Rates charged for using these patents must be determined on a Fair, Reasonable, And Non-Discriminatory (FRAND) basis.

    Both companies have patents that the other one needs. Ericsson says that on balance it is owed money because it has more telecom patents than Samsung and the latter has more devices that require the licensing of Ericsson’s patents. If both firms can’t reach an agreement on a new licensing pact, Ericsson could end up taking something of a hit to its bottom line. After all, Samsung is the world’s largest shipper of smartphones.

    Samsung says that it is unfair to allow Ericsson to use its patents since the latter does business in the states and Samsung has yet to establish its base station business in the U.S. Ericsson filed a new lawsuit against Samsung on January 1st and Samsung filed a patent infringement suit against Ericsson in response. Ericsson spokeswoman Mikaela Idermark said the company is aware of Samsung’s new complaint and “willfully review what has been filed before deciding on any further comment.

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  • Bolttech expands in Taiwan via device protection partnership with Samsung

    Bolttech expands in Taiwan via device protection partnership with Samsung

    bolttech today announced its latest partnership with Samsung in Taiwan, together arranging for mobile device protection to owners of new Samsung Galaxy smartphones and tablets through the Samsung Care+ programme. The expansion of the bolttech and Samsung partnership follows recent tie-ups in Indonesia, Philippines, Thailand, and Vietnam.

    The Samsung Care+ programme in Taiwan will offer device repair and care services covering accidental and liquid damage as well as an extended warranty for up to one year after the expiry of the manufacturer’s warranty. It also covers device replacement for robbery and snatch theft and includes a convenient doorstep pickup and delivery. This programme is exclusively available in Samsung experience stores for selected Galaxy smartphone and tablet users.

    Launched in 2020, bolttech is an international insurtech business integrating three complimentary capabilities – device protection, insurtech exchange, and digital insurance, with a mission to build the world’s leading technology-enabled ecosystem for insurance and protection.

    Mark Simmons, Chief Executive Officer, Device Protection, bolttech, said, “We’re thrilled to build upon our collaboration with market leader Samsung to bring easy access to next-generation device protection to customers in Taiwan. Recognising the pain points for mobile phone users in Taiwan, we launched our door-to-door repair services to help customers stay connected when something goes wrong with their phones or tablets.”

    More information about Samsung Care+ in Taiwan can be found here: https://www.samsung.com/tw/offer/samsung-care-plus/

  • Samsung’s official 5G Galaxy S21 teasers have leaked

    Samsung’s official 5G Galaxy S21 teasers have leaked

    It may be Tuesday, but this week is already proving to be a massive one for Samsung Galaxy S21 leaks. Concept renders based on photos of Samsung’s next-gen flagship lineup were published yesterday morning and were followed hours later by the first live image of the Galaxy S21+ and S21 Ultra.

    The teaser videos that show off the Galaxy S21 and Galaxy S21+ depict both smartphones in the new Phantom Violet finish, which is perhaps Samsung’s most adventurous colorway since the Galaxy Note 10’s Aura Glow.

    Rather than settling for a single color across the phone, Phantom Violet pairs a violet rear panel with a copper-colored frame. The latter is presumably made out of aluminum, whereas the rear panel is made out of plastic on the Galaxy S21 and glass on the Plus-branded smartphone.

    When it comes to the finalized design, Samsung’s decision to use a new camera design on its next flagship lineup has essentially been confirmed by the videos. The new camera module blends into the frame on both the left side and top edge.

    In the case of the Galaxy S21 and Galaxy S21+, it houses three cameras, although there is an LED flash positioned next to it too. On the hardware front, these cameras won’t introduce anything groundbreaking because they have been borrowed from the Galaxy S20. A range of software improvements is very likely, though.

    Coupled with everything mentioned above is a punch-hole display. The panel measures in at 6.2-inches on the Galaxy S21 and 6.7-inches on the S21+ and, as confirmed by the teaser videos, settles for flat edges.

    One-upping the vanilla models is the Galaxy S21 Ultra, which features a quad-camera setup on the back. It consists of a 108-megapixel main sensor, a 10-megapixel 3x telephoto zoom shooter, a 12-megapixel ultra-wide, and a 10-megapixel 10x periscope zoom.

    These components sit alongside an LED flash and a laser autofocus system. The latter was present on the Galaxy Note 20 Ultra as well and ultimately helps avoid the autofocus issues that plagued the Galaxy S20 Ultra earlier this year.

    Of course, due to the extra cameras and laser autofocus system, the overall camera bump is much larger, although it still blends into the frame. Speaking of which, the frame should be carved out of stainless steel and paired with a glass back panel.

    As for the color, the Galaxy S21 Ultra is shown off in Phantom Black, which is paired with a matte finish. On a separate note, the punch-hole display can be seen in the longer video with curved edges. It boasts a diagonal of 6.8-inches, per recent reports.

    Samsung is understood to have scheduled its next Unpacked event for Thursday, January 14. It will unveil the whole Galaxy S21 series at the event and its next pair of earbuds, the Galaxy Buds Pro.

    Pre-orders are rumored to kick off the same day ahead of shipments on Friday, January 29. The flagship lineup could start at $849, with the Plus-branded device landing at $1,049 and the Ultra coming in at $1,249.

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  • Samsung’s Galaxy Note 20 and Note 20 Ultra 5G can be yours at $500 off

    Samsung’s Galaxy Note 20 and Note 20 Ultra 5G can be yours at $500 off

    You’d probably expect a Google-owned mobile virtual network operator to go the extra mile to try to sell as many phones as possible manufactured by, well, Google, but while everyone from Amazon to Best Buy and B&H has discounted the unlocked Pixel 5 ahead of Black Friday, the MVNO seems to be making a better effort to promote Samsung’s 5G-enabled handsets.

    Believe it or not, one of the best Black Friday 2020 deals on a Samsung smartphone is available at Google Fi right now, where you can shave a whopping $500 off the list prices of the recently released Galaxy Note 20 and Note 20 Ultra 5G without jumping through too many hoops.

    Don’t get us wrong, you will need to meet a few essential requirements, but if you don’t have anything to trade in, that’s perfectly fine. Big G will still let you save the full $500… as long as you’re a new Fi customer willing to port in your existing number from a different carrier. New members of existing Google Fi group plans are also eligible for the same monumental discount, as are existing customers looking to activate the Note 20 or Note 20 Ultra on a “full service” plan within 30 days of receiving their shipment confirmation email.

    The $500 will be automatically taken off the two phones’ regular prices during the checkout process, mind you, so instead of $999.99 and $1,299.99, you’ll be spending just $499.99 or $799.99 for the 5G-capable Galaxy Note 20 and Note 20 Ultra respectively. Obviously, you can split that into 24 monthly payments if you so choose, and even better, you’re free to combine the massive $500 discount with an additional trade-in deal to maximize your savings.

    We’re talking up to an extra $450 for a mint-condition Galaxy Note 9 or a maximum $400 trade-in discount as far as Apple’s iPhone 8 Plus is concerned. Of course, that’s merely to give you a taste of how great the Google Fi trade-in program is right now, as you can naturally ditch many other pre-owned devices in exchange for hefty savings.

    Needless to say a $499.99 Galaxy Note 20 5G is basically the textbook definition of a bang for buck champion, but if you prefer a member of the slightly older Galaxy S20 5G family, all three of those are also on sale at the time of this writing for $400 less than usual with qualified Google Fi activation. Last but not necessarily least, the already inexpensive Samsung Galaxy A71 5G is marked down from $599.99 to an absolutely irresistible $249.99 under the same conditions detailed above.

  • Samsung refreshes Black Friday offers with TV discounts

    Samsung refreshes Black Friday offers with TV discounts

    The 20th might be behind us, but that doesn’t mean that the Black Friday offers are over! Samsung has refreshed its store with a new slew of offers, bringing the prices of many TV models down.

    You can save up to $3,000 on a nice new QLED or browse through the many offers on smartphones, smartwatches, washers, and other electronics — many of these are still live!Samsung is slashing the prices of its wide portfolio of TVs. From small UHD sets to gargantuan QLED beasts that can transform your living room into a cinema. Head over to the link below to view all Samsung Black Friday TV deals:

    Samsung’s S20 line starts with the budget-friendly Galaxy S20 FE 5G and tops off with the behemoth Galaxy S20 Ultra 5G. All of them have exquisite displays with 120 Hz refresh rates, the perfect camera to help you capture the moment, and the processing power to play all your favorite games.

    The Note line has always been the productive person’s phone — “For those who do”. Huge, beautiful screens, powerful hardware, and the best stylus you can find bundled up with a smartphone — the S Pen.

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  • Samsung could be the first to launch a rollable phone

    Samsung could be the first to launch a rollable phone

    Although foldable devices are yet to go mainstream, smartphone vendors are already experimenting with a new form factor: rollable phones. During the recent Inno Day 2020 event, Oppo demoed its X 2021 concept device that could transform from a 6.7-inch phone into a 7.4-inch tablet, and LG has already teased its expandable handset, which would be its second Explorer Project device after the LG Wing.

    LG was earlier expected to release its rollable phone in March 2021, but the launch has seemingly been delayed to May now. A report from the South Korean blog Naver suggests that the “driving part” of the device is not working as intended, and the company also seems to be dealing with supply-side constraints. As a result, it has seemingly decided to push back the release.

    Samsung’s Vice Chairman Lee Jae-yong was apparently seen with a rollable prototype recently. Virtually nothing is known about the device, except that it will probably horizontally expand from 6-inches to 8-inches.

    Tipster Ice Universe suggests that Samsung could beat competitors to the punch, which makes us wonder if the Galaxy Scroll, or whatever the company ends up calling its rollable handset, will arrive in H1 2021.

    Regardless of who releases a rollable phone first, it could be a long time before the tech gains traction. Ice doesn’t see expandable devices entering mass production anytime soon and they believe 2021 will be very much about foldable phones.

    Samsung and Huawei are the only major vendors that sell foldable phones at the moment, but they will likely be joined by Xiaomi, Oppo, and possibly Google next year. Later in 2022, Apple will reportedly jump the bandwagon too.

  • Samsung launches improved version of Galaxy S20 FE 5G

    Samsung launches improved version of Galaxy S20 FE 5G

    Samsung fans who haven’t yet caved and bought a Galaxy S20 FE are given another alternative if they’re still in the market for one. The South Korean giant has just revealed an improved version of the Galaxy S20 FE that will go on sale this week.

    The new Galaxy S20 FE announced today packs 256GB storage, as opposed to the original model that offers just 128GB of internal memory. Apart from the fact that it comes with double the memory, the new Galaxy S20 FE retains all the features of its twin brother.

    The Galaxy S20 FE 5G with 256GB of storage will be available for purchase starting November 6 for $770. It will go on sale in Cloud Navy at select carriers, but Samsung will also offer the smartphone unlocked through its online store.

    Customers who choose to buy the unlocked version from Samsung can get it for $320 or $13.34 a month with eligible trade-in value up to $450. According to Samsung, this is a limited time offer, so those of you looking to grab one might want to hurry.

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  • Samsung killing yet another redundant service in December

    Samsung killing yet another redundant service in December

    Samsung has always been trying to make people use its tools on their phones, regardless of whether or not there were better alternatives out there. That’s one of the reasons we’re seeing the South Korean giant closing many of them due to few people using them.

    For example, S Translator was launched as an alternative to Google and Microsoft Translator services but didn’t manage to find too many fans among Samsung smartphone users. Add to that the S Translator was available on high-end Galaxy devices for the most part, and you have a recipe for failure.

    Well, it looks like come December 1, Samsung will be shutting down S Translator, the company announced earlier this week. The announcement mentions that all information the service collected from users will be destroyed on the same day.

    In the meantime, we would like to thank those who have used the S Translator service. We inform you that the above service, which has given us a lot of interest and love, can no longer be provided due to the company’s operating policy. Upon termination of this service, your personal information collected for the purpose of providing the service will be destroyed without delay in order to protect your personal information.

    Apparently, Samsung is trying to streamline its mobile app ecosystem, so many apps and services that have become redundant, such as S Voice, Mirrorlink, and Find My Car. It’s hard to say if Samsung is done killing its unpopular services, but Bixby might next on the list.

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  • Vietnam PM tells Samsung to set up chip plant

    Vietnam PM tells Samsung to set up chip plant

    Prime Minister Nguyen Xuan Phuc has called on Samsung Electronics to build a semiconductor plant in Vietnam. He made the suggestion at a meeting on Tuesday with the South Korean company’s vice chairman, Lee Jae-yong, who is on a three-day business trip to Vietnam to explore business opportunities, the Government news site reported.

    He said a semiconductor plant would enable the company to have a closed production chain in Vietnam where it already has smartphone and consumer electronics plants.

    Samsung has two factories making smartphones in the north and a consumer electronics manufacturing plant in Ho Chi Minh City.

    Phuc promised Vietnam would create the best possible conditions for Samsung to invest, including in R&D and hi-tech projects.

    He said Vietnam has managed to contain the Covid-19 pandemic and would be the only country in Southeast Asia to achieve positive growth this year, possibly emerging as the fourth-largest economy in the region this year.

    Lee said Samsung’s $220 million research and development center in Hanoi, the first of its kind outside South Korea, would begin functioning in 2022. Construction began in March this year.

    With more than 3,000 engineers it would become the company’s key R&D center globally, he said.

    He thanked the Vietnamese government for allowing more than 3,000 Samsung personnel to enter the country to work since March through the Covid-19 pandemic.

    If Samsung’s production units in Vietnam did not function normally, it would disrupt its global production and supply chain, he said.

    He plans to visit TV screen producer Samsung Electronics HCMC CE Complex (SEHC) at the Saigon Hi-Tech Park in HCMC’s District 9 and consider expanding it.

    The PM told him the government had agreed with HCMC’s proposal to allow SEHC to become an export processing company to enable it to expand and strengthen its global competitiveness.

    Vietnam is Samsung’s largest smartphone production base, with half of all its phones being made in the country. It has invested over $17 billion in Vietnam so far.

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  • Samsung heir visits Vietnam to discuss possible investments plan

    Samsung heir visits Vietnam to discuss possible investments plan

    Samsung Electronics vice-chairman Lee Jae-yong departed for Vietnam for a three-day visit to explore business opportunities. He is scheduled to meet Prime Minister Nguyen Xuan Phuc on Tuesday to discuss possible investment plans and visit Samsung’s plants in Hanoi.

    The focus will be on whether Lee announces new investment plans including the construction of a factory for electronic-car batteries in Vietnam.

    Lee is also expected to inspect the progress of a Samsung Electronics research center that is currently under construction in Hanoi.

    Construction of the $220 million research and development center, the first of its kind outside South Korea, began last March.

    It is Lee’s first visit to Vietnam since October 2018. He is exempt from mandatory quarantine after the government scrapped the quarantine requirement for foreign managers, investors, and diplomats visiting the country for less than 14 days.

    Vietnam is Samsung’s largest smartphone production base, with half of all its phones being made in the country at plants in Bac Ninh and Thai Nguyen provinces in the north. It has invested over $17 billion in Vietnam so far.

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  • Samsung Galaxy S20 FE owners are reporting touchscreen issues

    Samsung Galaxy S20 FE owners are reporting touchscreen issues

    Samsung recently launched the Galaxy S20 FE – a watered-down version of the Galaxy S20.  The phone sports a 6.5-inch display with a 120Hz refresh rate and it is powered by the Snapdragon 865. It features a triple camera system with a 12MP primary sensor, a 12MP ultrawide unit, and an 8MP telephoto module, and packs a 4,500mAh battery. The handset starts at $699, which makes it much more attractive than the Galaxy S20 which costs $999 in its entry-level configuration. Unfortunately, it seems to have a glaring flaw.

    Many Galaxy S20 FE owners have taken to Reddit and Samsung’s Community Forums to report issues related to the display. The problems differ from person to person but the common theme is that the touch responsiveness is glitchy, as a result of which sometimes the phone takes too long to recognize inputs or it responds to them erroneously. Other times, it ignores touches and swipes altogether or registers ghost touches.

    It is currently not known how widespread the problem is and whether it’s related to the hardware or software, although the latter seems more likely as a factory reset and software update resolved the issue for some people.

    Either way, it’s not a good look for Samsung. The Galaxy S20 FE was launched as a response to lower-than-expected sales of the Galaxy S20 series. It was released only recently and opened mostly to great reviews.

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  • Tipster says that Samsung will soon introduce the chips that will power the Galaxy S21 line

    Tipster says that Samsung will soon introduce the chips that will power the Galaxy S21 line

    A tweet disseminated on Saturday by tipster MauriQHD (@MauriQHD) says that the next Exynos chipset will be introduced by Samsung at any moment. According to the tweet, the Exynos 2100 will be the successor to the Exynos 990. A recent Geekbench test of the Exynos 2100 allegedly running on the Galaxy S21+ had a single-core score of 1038 and a multi-core score of 3060. That pales in comparison to the Geekbench results recently posted for the Apple A14 Bionic SoC that will power the iPhone 12 series. That chip, tested while powering an iPad, had single-core and multi-core scores of 1583 and 4198 respectively. At this point, it is possible that the Exynos 2100 score is based on a test using unoptimized firmware so we need to hold off on making any direct comparisons.

    Both the A14 Bionic and the Exynos 2100 will be manufactured using the 5nm process which means that more transistors will fit inside a square mm allowing for greater performance and improved energy consumption. Like the Exynos 2100, the Qualcomm Snapdragon 875 chipset will be manufactured by Samsung Foundry using the 5nm process node. We could see the new Snapdragon flagship chip unveiled in December during the Snapdragon Summit.

    The tipster also said in his tweet that the Exynos 2100 should be “way better” than the Exynos 990. Considering that the latter was manufactured using the 7nm EUV process (EUV is a technique used to mark wafers with very thin ultraviolet beams allowing more transistors to be placed inside a chip) compared to the more powerful and energy-efficient 5nm Exynos 2100, this is pretty much a sure thing.

    The Exynos 2100 and Snapdragon 875 will both be found in consumer devices starting early next year. The A14 Bionic, which Apple already introduced when it unveiled the fourth-generation iPad Air last month, could be in consumers’ hands as soon as later this month as the chip will power both the aforementioned tablet and the 2020 iPhone models, both of which are expected to be released later this month. Another 5nm chip manufactured by TSMC this year is Huawei’s Kirin 9000 chipset. The chip will power the Huawei Mate 40 line and the Huawei Mate X2 foldable model. But due to a change in U.S. export regulations, Huawei can no longer get deliveries of this chip sent to it by the foundry. The Chinese manufacturer has been building up a stockpile of Kirin 9000 chips that it will be able to use until the inventory is all gone.

    So how will the Exynos 2100 compare with the Snapdragon 875? Both 5nm chipsets, as we pointed out, will be manufactured by Samsung, but Twitter tipster Ice Universe said back in August that while Samsung will close the gap, the Snapdragon 875 will still be the superior chip (note that the Exynos 1000 is a rumored name for the same chip that we are calling the Exynos 2100). While Samsung is moving to AMD for the GPU on its new component, Qualcomm is debuting the 7 series for the Adreno GPU found inside the Snapdragon 875.

    The Exynos 2100 SoC will most likely make its debut on the Samsung Galaxy S21 line which will probably include the Galaxy S21, Galaxy S21+, and the Galaxy S21 Ultra. If Samsung sticks with tradition, the Exynos 2100 will power the vast majority of Galaxy S21 series models; those in the U.S., China will get the version of the phone powered by the Snapdragon 875. However, for the Galaxy S20 line this year, Samsung equipped all of the units shipped everywhere but Europe with the Snapdragon 865. That humiliated Samsung employees in the company’s home country of South Korea. But the Exynos 990 just did not have the performance capabilities that Sammy’s executives were hoping for. This year, we could see Samsung return to the Exynos chip for its first flagship line of the year in most markets

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  • Issues with the Samsung Galaxy S20 Ultra 5G and other high-end-models are frustrating users

    Issues with the Samsung Galaxy S20 Ultra 5G and other high-end-models are frustrating users

    Some of the phones in Samsung’s 2019-2020 flagship lineup are experiencing issues with the indicator that shows how much battery life remains on these models. The particular phones affected include those in the Galaxy S10 and S20 families and the Galaxy Note 10 and Note 20 lines. There are two major problems affecting these phones. One is that the battery (and thus the phone) shuts down before the indicator measuring the remaining battery life hits 1% or less. The other problem is that the phone runs through the last 1%-5% of battery life too quickly.

    Several users confirmed that these battery issues are legitimate. One subscriber with the handle of Ldn_brother wrote: “I can confirm this on the s20 ultra. As soon as I get down below 15% the battery magically disappears rapidly. I’ll be on 6% and all of a sudden my phone has turned off after I pick it up 2 mins later. I’ve kind of learned to live with it, although I know its not right. Never had this with the S4 or S7.”

    One Galaxy S20 Ultra 5G user had a suggestion. He posted “Easy solution, charge your phone whenever possible and don’t let it get that low.” This might sound like an impractical fix, but if you don’t mind spending a few bucks for a power bank (one with a 10,000mAh capacity battery or larger), you might be able to try out this bit of advice to see if there is any improvement.

    If you feel like blaming the blazing fast charging capabilities supported by some of these devices, you might be barking up the wrong tree. For example, it is true that the Galaxy S20 Ultra 5G comes with a 25W charger out of the box, and Super Fast Charging 2.0 does support 45W charging,  But one of the devices having battery issues is the Galaxy Tab S5e, and that slate charges at “only” 15W. And this brings us to another point; while we have been focusing on flagship Galaxy phones, other Samsung devices have had these problems as well.

    So far we have yet to hear from Samsung about these battery issues. Owners of Galaxy devices impacted by this problem should keep their fingers and toes crossed hoping that the manufacturer can solve this issue with a simple OTA update. Or you can take matters into your own hands by calling Samsung yourself and alerting them to the problem. In the states, pick up your phone (and assuming that there is enough battery life on the device) and call 1 (800) 726-7864. The company’s online support site can be found by tapping on this link.