Retail News CRM

Tag: Singapore

  • A&W to return to Singapore in 2018

    A&W to return to Singapore in 2018

    he American fast-food chain’s root beer float, coney dog and curly fries are making a comeback. American fast-food chain A&W will set up shop in Singapore again, after exiting the market more than 10 years ago.

    A&W CEO Kevin Bazner said that A&W has had an office in Singapore since 2016, and that the company is looking to open 30 to 40 new restaurants a year across Indonesia, Malaysia, Singapore and Thailand.

    The company is currently looking for a retail space for its flagship in Singapore, which is scheduled to open next year. This flagship will also serve as a training store for other Southeast Asia outlets.

    A&W – which stands for “Allen and Wright” – made its debut in Singapore in 1966 at Dunearn Road, and the first A&W drive-through opened in 1970 at Bukit Timah Road.

    The fast-food joint’s hamburgers, hot dogs and root beer soon became hugely popular among Singaporeans and it is believed its success helped pave the way for other fast-food establishments to set up shop in Singapore, including McDonald’s (1979), Kentucky Fried Chicken (1977) and Burger King (1982).

    However, by 2003, A&W faced stiff competition from its competitors and shuttered its remaining outlets in the same year.

    Lees ook:

  • Singapore explores more air links to India

    Singapore explores more air links to India

    Singapore is exploring more airline services to India whichis expected to overtake China and Indonesia to become the fastest-growing air-traffic generating market for Changi Airport here, according to a media report.

    New services to Pune, Madurai, Bhubaneswar and Guwahati are being explored, to add to the 15 cities in India that airlines already operate to from Singapore, said Changi Airport Group’s managing director for air hub development Lim Ching Kiat.

    More than 1.7 million passengers travelled between Singapore and India between January-May this year, a 15 per cent jump over the same period of last year, Lim was quoted as saying by the Straits Times.

    Comparatively, two-day traffic between Singapore and China, as well as Indonesia, grew by 12 per cent and 9 per cent, respectively.

    Changi Airport handled 5 million passengers in May, a 4.6 per cent increase from the same month a year ago.

    Nine airlines, including Singapore Airlines, Scoot, Tigerair, Air India and Jet Airways, fly between Singapore and India.

    Among the Indian cities, top-performing routes include Mumbai, Chennai and Bangalore. The traffic increase has come on the back of additional capacity provided by airlines with more flights and flying bigger aircraft.

    This led to a 21 per cent increase in the number of seats on the Singapore-India sector in the first five months of this year, compared with the same period last year.

    Just last week, India’s largest domestic carrier, IndiGo, launched a new daily non-stop service between Singapore and Bangalore.

    A growing Indian expatriate population here and strong Singapore-India trade links are fuelling demand for travel between the two countries, with competition among carriers bringing fares down for travellers, the Singapore daily had experts as saying.

    According to the High Commission of India in Singapore, the city state is among India’s largest trade and investment partners, accounting for more than 22 per cent of India’s overall trade with ASEAN countries from 2014 to 2015.

    Indian travellers also featured significantly among transfer and fly-cruise passengers, Lim said.

    India is currently the third largest contributor of Changi Airport’s transfer traffic, after Australia and Indonesia.

    Last year, about 100,000 cruise passengers from India, the highest for any country, were registered by the Singapore Tourism Board.

    Lees ook:

    Lees ook:

  • SK-II launches exclusively at Changi Airport

    SK-II launches exclusively at Changi Airport

    Japanese beauty brand SK-II will launch new Magnetic Booster, part of its Radical New Age Power (R.N.A) line, exclusively with The Shilla Duty Free at Changi Airport on 1 July.

    The Magnetic Booster will be sold in sets with the R.N.A Power Cream (80g) in the R.N.A Power Magnetic Kit (S$200/US$145) or with the R.N.A Power Essence (50ml) in the R.N.A Power Essence Magnetic Kit (S$187/US$136). Magnetic Booster will be available at all Singapore SK-II counters from September.

    Magnetic Booster features Magnetic Micropulse Technology which is claimed to deliver consistent yet gentle pulsations at 7,000 magnetic vibrations per minute with magnetism. According to SK-II, the product is three times better at improving penetration than finger application.

    To support the launch, top Chinese celebrity make-up artist Wu Miao will host sessions on 7 July for beauty media, influencers and selected customers at the SK-II PITERA Lounge at The Shilla Duty Free. Miao, who contributes to Marie Claire, SELF and OnlyLady magazines, was named as one of the top ten beauty bloggers by Weibo. SK-II Associate Director Travel Retail Global Shweta Sharma, The Shilla Duty Free Head of Global Merchandise Division Raelene Johnson and Changi Airport Group Senior Vice President Airside Concession Division Teo Chew Hoon will also attend the event.

    The SK-II PITERA Lounge, which launched in October 2015, is the brand’s first and only lounge facility in an airport and offers facial and massage services. Miao will share his tips for using the Magnetic Booster along with the R.N.A Power Cream and will provide insight on his inflight and travel skincare regimen by curating his own inflight beauty essentials. Guests will then be invited to experience the new Magnetic Booster and curate their own inflight beauty essentials followed by a shopping tour at The Shilla Duty Free.

    SK-II Associate Director Travel Retail Global Shweta Sharma said: “We are again honoured to be celebrating our ninth year of solid partnership with Changi Airport Group, and our fourth with The Shilla Duty Free with the first-in-the-world launch. We are excited to delight travellers with this exclusive access to our latest skincare innovation and for them to experience the power of the award-winning SK-II R.N.A Power anti-ageing range.”

    Lees ook:

  • The Region’s Largest Consumer Jewelry Show

    The Region’s Largest Consumer Jewelry Show

    The Singapore International Jewelry Expo (SIJE) 2017 is back larger than ever. This year SIJE 2017 celebrates the love of jewelry, stunning gemstones that make a statement. Several of the ‘gifts from the heart’ celebrations by the offsprings of well-known jewelers will make their debut at the show. They will present their own creations for a new generation of jewelry enthusiasts.

    Over four days, from July 6 to 9, 2017, some 15,000 visitors are expected to visit more than 200 jewelers from 25 countries. With more than US$150million in exhibits spread over 8,000 square metres, there will be something to intrigue every visitor.

    SIJE 2017 gathers the world’s leading jewelers from the jewelry capitals of the world. The country pavilions and contingents are made up of jewelers from Italy, Hong Kong, India, Singapore, Cambodia, Indonesia, Japan, Thailand, Myanmar and newcomers Portugal and Mongolia, among many more jewelers from 25 countries in all.

    This year, the organiser has commissioned some of the most exquisite and affordable jewelry from jewelers from all over the globe, for buyers here in Singapore. These start from S$250 and are crafted by some of the most talented jewelers from Italy, Hong Kong, India, Malaysia, Singapore and more.

    On the industry front, jewelry has been the most significant contributor to the global sales of personal accessories, largely driven by retail sales of fine jewelry which accounted for 87% of total jewelry sales in 2016. Jewelry growth has remained resilient in tough times, registering the fastest growth within the personal accessories category in 2016.  At the fastest growth rate of 10%, Asia Pacific remains a key growth region in the world for the industry. While China and India continue to account for a large proportion of the demand for jewelry in Asia Pacific, other emerging markets, in particular within Southeast Asia, have grown in importance.

    SIJE has an important role for the industry in this region. It is a hub for fine jewelers and jewelry designers from around the globe to present their collections to a fast expanding Asian market.

    The largest and most sustainable consumer jewelry show in this region, offers its visitors so many reasons to visit it this year.

    Lees ook:

    Lees ook:

  • New Mobile Solution Boosts Millennial Performance at Work

    New Mobile Solution Boosts Millennial Performance at Work

    Manhattan Associates today announced the release of Performance at Work, a new solution for enhancing employee engagement, which results in productivity gains, lower attrition rates, and therefore greater customer satisfaction. The solution drives improved employee satisfaction by aligning individual employee activities with established organisational goals and metrics, providing employees and managers frequent feedback on their performance via their mobile devices.

    According to several Gallop Research polls, the majority of workers across the globe are simply not engaged at work. Gallop’s 2017 survey of American workers reveals that 70 percent of US employees are not engaged, whilst its global report from a few years prior indicates that 87 percent of workers in Southeast Asia are not engaged. And the challenge is even more acute with the rapidly growing millennial workforce. The research firm reports that millennials change jobs at three times the rate of other generations.

    Gallup’s most recent report reveals potential solutions to the millennial engagement challenge. Millennial workers require more frequent and consistent performance feedback. They also prefer to connect and interact with the world through their own mobile devices.

    The new Performance at Work solution enhances communications with a modern and connected workforce. It leverages the latest mobile technologies to provide millennial workers with the frequent performance feedback they require. The solution combines a challenge-based approach to learning with continual performance data on mobile devices. Performance at Work is designed to boost employee engagement and encourage the development of highly positive relationships between warehouse employees and their supervisors.

    “Productivity improvements often focus on high-performing execution applications, like warehouse and labour management, yet support for the human element of the equation has largely been overlooked,” said Peter Schnorbach, senior director, Product Strategy, Manhattan Associates. “Companies will have to shift this focus as more millennials, and their need for frequent feedback, enter the workforce. Performance at Work is designed to engage this modern, more connected worker through their preferred medium – the smartphone.”

    Manhattan today introduced the following Performance at Work solutions:

    • The new Employee Engagement mobile application delivers a weekly performance scorecard directly to employees’ smartphones. The software leverages gamification concepts to engage, motivate and incentivise success. It provides regular feedback on how each employee impacts company success and how their work ranks against that of their colleagues.
    • Manhattan recently embedded Labour Management (LM) functionality within the traditional Warehouse Management System (WMS) to deliver immediate labour reporting and improved visibility into employee productivity. By integrating the typically separate components of LM and WMS, Manhattan’s Performance at Work also reduces deployment time and drives immediate ROI.
  • Duty Free Americas set for Changi debut

    Duty Free Americas set for Changi debut

    Duty Free Americas (DFA) will open its first store at Singapore Changi Airport after capturing one of three recent speciality/brand name store concessions in Terminal 2.

    DFA will operate 46sq m unit under the ‘Black’ speciality store name in Departure/Transit Lounge South. The three-year contract runs for three years from 29 November, with no renewal option. It follows a Direct Marketing Exercise conducted by Changi Airport Group earlier this year as it sought partners for the concessions.

    The other two contracts, in 94sq m and 85sq m respectively, were won by RSH Singapore and Dufry. The former will run a Ted Baker store while the latter will run a new Tumi store in T2.

    The Dufry/Tumi three-year concession begins on 28 November while the RSH/Ted Baker concession takes effect from 1 March 2018. Duty Free Americas will take its brand of retailing to Singapore Changi Airport with its latest international contract.

    Lees ook:

  • No smoking in public spaces along Orchard Road area from July 1 next year

    No smoking in public spaces along Orchard Road area from July 1 next year

    Smoking will be prohibited in all public spaces in the Orchard Road area — from Tanglin to Dhoby Ghaut — from July 1 next year, said the National Environment Agency (NEA) on Friday (June 30).

    The existing 16 smoking corners, which exist within food retail establishments in the area, will be removed by June 30 next year. That means smoking will be permitted only at designated smoking areas within the Orchard Road smoke-free precinct, which is bordered by Tanglin Road to the west, Dhoby Ghaut MRT station to the east, and Goodwood Park Hotel to the north.

    There are currently five Government-owned designated smoking areas, which are part of an ongoing study led by the Ministry of Environment and Water Resources.

    The NEA also announced on Friday that it will no longer accept applications for smoking corners in all food retail establishments islandwide. Existing smoking corners will be allowed to remain, unless the current licence is terminated or cancelled.

    For Orchard Road, an “advisory approach” will be taken in the first three months after the no smoking ban kicks in, said the NEA. Those caught smoking in public areas will receive only verbal warnings between July 1 and Sept 30.

    Enforcement action — a fine of up to S$1,0000 — will be  taken against errant smokers in the zone from Oct 1 next year.

    Building owners within the smoke-free zone in Orchard Road, however, have the option of building their own designated smoking areas, which must meet certain guidelines, like not being situated beside main thoroughfares, and come with cigarette butt canisters or litter bins with ash trays, and display smoking cessation messages.

    Lees ook:

  • Singapore and Denmark sign fintech pact

    Singapore and Denmark sign fintech pact

    The Monetary Authority of Singapore (MAS) and the Danish Financial Supervisory Authority (Danish FSA) yesterday signed a FinTech Co-operation Agreement which aims to help FinTech companies in Singapore and Denmark to expand into each other’s markets.

    The agreement will enable both regulators to refer FinTech companies to their counterparts. MAS and the Danish FSA have also committed to exploring joint innovation projects together, and to share information on emerging market trends and their impact on regulation.The agreement was signed at the sidelines of the Money 20/20 Europe conference in Copenhagen. Singapore will also host the inaugural Money 20/20 Asia conference in March next year.

    Sopnendu Mohanty, Chief FinTech Officer, MAS, said: “Singapore and Denmark are important gateways to their surrounding regions. This cooperation agreement signifies the commitment of MAS and Danish FSA to promoting innovation in financial services and growing the FinTech landscape. We look forward to closer interactions between our respective FinTech ecosystems and more opportunities for our businesses to grow, expand and serve customers in each other’s markets.”

    Thomas Brenøe, Deputy Director General, Danish FSA, said: “The FSA is committed to encourage innovation in the financial sector. We are currently establishing a FinTech Lab to support the development of fintechs and provide assistance for these to set up business in Denmark. Financial innovation is not confined to national borders, and we are therefore delighted to enter into this agreement with MAS. This agreement will ensure cooperation between the Danish FSA and MAS and will foster opportunity for businesses in Denmark and Singapore to grow.” Brian Mikkelsen, Danish Minister of Industry, Business and Financial Affairs added: “I am very happy that Denmark and Singapore have been able to join forces in this agreement. I am sure that this will help many FinTech companies and create an even better growth environment for these companies in both Singapore and Denmark.

    Lees ook:

  • Singapore named 9th most economically vibrant city globally

    Singapore named 9th most economically vibrant city globally

    Singapore has shot up by 12 places in a league table that ranks cities on opportunities for property investment. The index, launched last August, looks at factors such as retail sales, household income, adult population size and gross domestic product to determine how economically vibrant a city is.

    Singapore was ranked ninth, up from 21st last December, by asset manager Schroders, which compiles the index of 161 cities.

    Los Angeles took the top spot, with London second, a move up from eighth place in December.

    “One of the key strengths of Los Angeles’ economy is that it is well-diversified across multiple industries, including financial services, media, trade and technology,” said Mr Hugo Machin, co-head of global real estate securities at Schroders.

    “The technology sector, in particular, has grown substantially over the past few years, and this has not only boosted demand for office space but also for residential property, much of it due to the increased hiring of millennials.”

    On London, he said the firm believes it “has a competitive advantage in location, language, scale, infrastructure and cultural diversity”, adding: “If we add the global strength of its universities, London remains a favoured place to invest.”

    Schroders said university rankings, which were taken into account this time for the first time, were the main reason behind changes in cities’ positions.

    “Universities are critical in powering city economies. Innovation and education provide a better trained, more productive workforce. Knowledge-based hubs are growing in economic strength with a positive knock-on to real estate markets in those locations,” Mr Machin noted.

    The new methodology gave a boost to US cities, which filled 16 of the top 30 slots. Boston, where the greater metropolitan area houses academic institutions such as Harvard University and the Massachusetts Institute of Technology, jumped from 24th to third place.

    But Chinese cities were hard hit, after taking four out of the top five spots in December last year.

    Beijing fell from pole position to 11th place, with Shanghai dropping from second place to 10th and Shenzhen plummeting from third to 24th. Tianjin, which came in fourth last year, is no longer in the top 30.

    Lees ook:

  • Ceva achieves CEIV certification in Singapore

    Ceva achieves CEIV certification in Singapore

    Ceva Logistics has been awarded IATA’s CEIV status at its facility in Singapore. CEIV is designed to indicate a company or branch’s level of competency as well as operational and technical preparedness in the global transportation by air of pharmaceutical products. A certified pharmaceutical location meets consistent standards and is fully capable of assuring product integrity.

    CEVA staff in Singapore have undertaken a comprehensive training program conducted jointly by IATA and Changi Airport Group, in readiness for certification. A quality team was established at the company’s facility at the Air Logistics Park of Singapore (ALPS) within the Free Trade Zone and this group coordinated and implemented the CEIV process.

    “Our 90,000 sq feet facility is fully accredited for the full range of active and passive temperature ranges,” says Michael Yip, SVP Freight Management of CEVA’s South East Asia cluster. We are the largest user and operator of active RKN e1 equipment outbound from Singapore and this new CEIV status recognises the full scope of our capabilities”.

  • Singtel launches $1.89b IPO for NetLink Trust

    Singtel launches $1.89b IPO for NetLink Trust

    Singtel has launched an up to S$2.63 billion ($1.89 billion) IPO for its fiber broadband subsidiary NetLink NBN Trust.

    NetLink NBN Trust is the holding company for NetLink Trust, the company operating the passive infrastructure for the next generation nationwide broadband network (NG-NBN).

    NetLink NBN Trust has filed a preliminary prospectus with the Monetary Authority of Singapore ahead of the planned IPO and listing of the company on the Singapore stock exchange.

    In its role as the NetCo for the NG-NBN, NetLink Trust designs, builds, owns and operates the ducts, manholes, fiber cables and central offices and other passive infrastructure for the network. Its assets include around 76,000km of fiber cable.

    The company sells wholesale dark fiber services to licensees including Singtel itself, StartHub, M1 and MyRepublic. It recorded revenue of S$299 million and net profit of NZ$79.4 million in the most recent financial year ending in March.

    The IPO is expected to give NetLink Trust an initial market capitalization of between S$3.09 billion and S$3.59 billion.

    It will also fulfill Singtel’s regulator-mandated requirement of divesting at least 75% of the trust before next April, as part of the structural separation requirements for the state-led NG-NBN project.

    The IPO is on track to become Singapore’s largest public float since the S$7.6 billion listing of Hutchinson Port Holdings Trust in 2011.

    Lees ook:

    Lees ook:

    Lees ook:

  • Takashimaya profits soar in Q1

    Takashimaya profits soar in Q1

    Takashimaya announced on June 26th that net profit for the first quarter of the fiscal year surged 44.7%, as the company saw revenues increase slightly and “endeavoured to cater to the increasingly diverse array of customer needs and create sales spaces that deliver new value.”

    The Japanese department store operator reported a net profit of 5.45 billion yen (US$48.7 million) for the three months ended May 31, compared to the same period last year, while operating profit lifted 5.1% to 8.09 billion yen.

    The retailer said first-quarter sales grew 2.8%, hitting 225.48 billion yen (US$2.02 billion).

    Takashimaya credited its rejigged operating strategy with a focus on omni-channel, and an improved consumer sentiment in Japan for the financial result.

    “We made efforts to harmonize the product lineup between stores and the online store, develop distinctive merchandise, provide a streaming service aimed at enhancing convenience for customers and in-store tablets to introduce customers to the online store,” the retailer said in a statement. “These and various other measures contributed to strong sales.”

    During the quarter, the department store’s Shinjuku location opened a specific level for ‘wellbeing’, boasting shops and a café with healthy items, as well as studios and a gym.

    Takashimaya said it expects net profit to life 3% to 21.5 billion yen (US$191.1 million). The firm forecast 12-month operating profits to increase 2.9% to 35 billion yen (US$311.2 million) and a yearly sales growth of 2.% to 943 billion yen (US$8.38 billion).

  • Changi Airport Group seeks partners for latest food & beverage concessions

    Changi Airport Group seeks partners for latest food & beverage concessions

    Changi Airport Group (CAG) is seeking partners for four brand name restaurant concessions at Singapore Changi Airport Terminal 3 through a Direct Marketing Exercise. The units are located in the Departures Check-In Hall, Level 3 and are each around 190sq m in size.

    CAG said: “We are looking for brands with a proven track record over the years or innovative concepts that will enhance, add value and differentiate the dining experience for passengers in Terminal 3.”

    For each brand name proposed, interested companies may submit a proposal with separate rental bids for Concessions A to D respectively. If bidders intend to propose and operate more than one brand name, separate proposals must be submitted.

    The concession terms are three years each, with the option of a three-year extension at CAG’s discretion. Contracts for the four concessions begin in March, April, July and September 2018.

    Changi Airport Group won the prestigious FAB Award for Airport F&B Offer of the Year last week in Toronto; the award was accepted by General Manager, Advertising, Marketing and Promotions, Airside Concession Division Edwin Lim As reported, Changi Airport captured the award for Airport Food & Beverage Offer of the Year at last week’s FAB Awards, organised by The Moodie Davitt Report in Toronto. A special edition of The Foodie Report e-Zine will feature full details on the winners.

    Lees ook:

    Lees ook:

  • AirAsia to start flights to South East Asia from next year

    AirAsia to start flights to South East Asia from next year

    Singapore or Bali should now be even cheaper to fly, with AirAsia India spreading its wings to the Asean. The carrier announced that it will launch its international operations by providing connectivity to Southeast Asia from next year. Vistara, too, plans to fly international next year.

    “We have kind of cracked the Indian market. We will make money in the next six months. We are only three years old in India. We are happy with the way we are going. We will be a good mix between dom estic and international, which we are planning to go next year,” AirAsia Group CEO Tony Fernandes said on the sidelines of the Paris Airshow.

    He added that AirAsia India would be focusing on launching connectivity between Asean nations as it starts international operations. Asean members include Indonesia, Malaysia, the Philippines, Singapore, Thailand, Brunei, Cambodia, Laos, Myanmar, and Vietnam.

    AirAsia (India) Ltd is a JV between Tata Sons & AirAsia, with AirAsia and Tata Sons Ltd holding 49 per cent each and S Ramadorai (chairman) and R Venkataramanan, two directors of the company in their individual capacity, holding 0.5 per cent and 1.5 per cent, respectively.

  • MSIG Insurance Continues its Digital Transformation with a Social Purpose in Singapore

    MSIG Insurance Continues its Digital Transformation with a Social Purpose in Singapore

    With its recent launch of the MSIG SpeeDi app in Thailand, MSIG Insurance continues its digital transformation in the region with the introduction of a unique telematics device for its motor customers. With the aim of encouraging safer driving in Singapore, the device tracks driver behaviour and provides feedback after each trip via a mobile app.

    Supporting traffic safety solutions in Singapore since 2007

    MSIG Insurance, in collaboration with its non-profit organisation Mitsui Sumitomo Insurance Welfare Foundation, has been offering research grants in Singapore over the last 10 years to encourage researchers to come up with novel solutions to tackle road safety issues. Some of the research that the foundation has supported in the past years include a study to design and create prototypes that improve traffic safety among secondary school students (2008), understanding an elderly driver’s perspective to determine if age affects their driving abilities (2012), and more recently, to analyse cyclists’ behaviour on roads and footpaths (2016). 

    “It is our mission to help secure a sustainable future for the community at large. Traffic safety is an important topic in Singapore where there is increasing usage of roads, by both pedestrians as well as vehicle owners. We wish to play our part in raising awareness of this issue and to also positively impact driver behaviour through the use of technology,” said Mr Alan Wilson, Regional CEO, MSIG Holdings (Asia) Pte Ltd.

     Promoting safer drivers

    The introduction of MSIG’s telematics device will contribute to this social purpose. The device aims to influence driver behaviour to create safer drivers, which will in turn lead to safer roads. A pilot study conducted with over 100 drivers in March 2016 showed that 85% of drivers agreed that the device had encouraged them to be safer drivers. The app will provide drivers with feedback on their driving behaviour once each journey ends, and an overall driving score will be assessed based on these factors: distance, speed and driving style such as cornering, acceleration and braking. Four scoring bands will indicate the driving score, with Green indicating the best (or safest), followed by Yellow, Orange, and Red.

    Introducing MSIG UMax

    The encouraging results from the pilot study has led to the introduction of a new product – MSIG UMax motor insurance, a ‘Pay How You Drive’ model that rewards the customer based on driving performance. Customers who sign up for MSIG UMax will have the device professionally installed without extra costs and are able to access their driving data through the free smartphone app – MSIG Connected Car.

    “We are delighted to be introducing more options to the market. As consumers become more connected than ever, ‘Pay How You Drive’ is a more intuitive model for drivers. It is also a customised system and encourages our customers to drive more safely as they get direct feedback from the app,” said Mr Michael Gourlay, CEO, MSIG Singapore.

    Locate your vehicle in Singapore and Malaysia

    Drivers with the device will also be able to use the mobile app to locate their vehicle in Singapore. A value-added option will allow the vehicle location service to be enabled in West Malaysia.

    Enjoy savings as a proven safe driver

    In the first year, the premium will still be based on the existing pricing method using a combination of factors such as the vehicle make and model, driver’s profile and claims history. Driving data will be assessed 60 days from the policy commencement date.

    In the unfortunate event of an accident, drivers can bring down their own damage excess by 50% if they have achieved a driving score within the Yellow band in a 30-day period before the accident, or even a complete waiver of the excess if their score is within the Green band.  This excess adjustment is unique to MSIG UMax’s model.

    “With the excess adjustment, drivers can literally reduce their excess to zero if they maintain an excellent driving score,” said Mr Jeremy Lian, Senior Vice President of Technical Services, MSIG Singapore.