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Tag: Singapore

  • Singapore testing SIM logins for US visitors

    Singapore testing SIM logins for US visitors

    The Infocomm Development Authority of Singapore (IDA) is piloting trials for US visitors to connect to the local wireless broadband network, Wireless@SG.

    The trials, which commenced yesterday and will run until September 21, will be conducted in partnership with the Land Transport Land Transport Authority (LTA), M1, Sentosa Development Corporation (SDC) and Singtel.

    Under the project, T-Mobile US subscribers can connect automatically to Wireless@SG after a one-time setup on their SIM devices. This would enable them to connect to around 290 hotspots in designated test areas – Sentosa and major MRT stations. Other US visitors who are not subscribers of T-Mobile can sign up for a free account in the government website.

    “Wi-Fi is fast becoming a daily necessity and Wireless@SG as the largest city-wide federated Wi-Fi network will be an important enabler to improve connectivity and liveability in Singapore as we move towards a Smart Nation,” said Khoong Hock Yun, IDA’s assistant chief executive.

    “Trialing the SIM-login method for foreign visitors is something new to us, and we hope to gather new insights, fine tune technical challenges, and enhance the Wireless@SG program further,” he added.

    IDA said the trial is taking place in conjunction with the Wireless Broadband Alliance (WBA) City Wi-Fi Roaming Project, which also allows Singapore visitors to the US to roam automatically and securely between free public Wi-Fi hotspots in participating US cities, namely, San Jose, San Francisco and New York for the same period.

    The City Wi-Fi Roaming Project is likewise a supporting activity of World Wi-Fi Day initiative. Both initiatives are backed by the Connected City Advisory Board, which aims to deliver the vision of Connected Cities around the world

  • Korean fashion brands in Zalora pop-up

    Korean fashion brands in Zalora pop-up

    South Korean fashion brands are featuring in an online pop-up store on regional sites of online fashion portal Zalora.

    It’s all part of a concerted bid to expand recognition of Korean fashion bards across the broader Asia-Pacific region.

    Launched in Singapore, the Premium Korean Fashion pop-up shop is open until October in Zalora sites in Singapore, Malaysia, Indonesia, the Philippines, Hong Kong and Taiwan, according to the officials at the Korea Trade-Investment Promotion Agency (Kotra) and the Korea Fashion Association.

    Seventeen South Korean designer brands, which have been recognised for their competitiveness both at home and abroad, are showcasing their products on the pop-up store.

    A launch ceremony was attended by some 80 Southeast Asian fashion journalists and so-called power bloggers. It marks South Korea’s first marketing activity targeting the entire Southeast Asian region.
    At the event, Giulio Xiloyannis said there is growing interest in Korean fashion in Southeast Asia and that the opening of the pop-up store is not only a new attempt but also an important event for Zalora.

    A Kotra official said the trade agency will step up efforts to gain access to major online portals in an effort to make inroads into regional markets.

    “Southeast Asia is emerging as the next eCommerce market after China as youths account for a large portion of its population and regional economies are growing at a fast pace,” Lee Byung-woo, head of Kotra’s office in Kuala Lumpur. “Efforts will be made to help Korean brands gain a foothold there.”

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  • Sennheiser Singapore store an Asian first

    Sennheiser Singapore store an Asian first

    Headphone brand Sennheiser Singapore has opened its first store, at Marina Square.

    After its home country Germany, the store is only its second fully owned outlet, but it is the only one to offer a one-week free trial service.

    sennMS-10 (1)

    Customers can take home the HD650, HD800S and Momentum Wireless models to trial for a week. The company says this will allow customers to experience product features to help them decide which model to buy.

    Sennheiser also offers a pick-up and drop-off  point for customers who want to have their products checked and/or repaired. This saves them having to go to the company’s service center at Alexandra Technopark.

    Compared to the previous outlet run by a distributor, the new Sennheiser brand store offers a wider range of products. As well as headphones there are microphones – models mainly used by musicians and video journalists – as well as enterprise audio products.

    “Singapore is a key market for us, and this is an integral part of our regional go-to-market strategy,” says Sennheiser Asia sales and marketing VP Martin Low.

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  • StarHub brings back 12GB+ mobile data bundles

    StarHub brings back 12GB+ mobile data bundles

    Singapore’s StarHub has launched a new range of plans bundling large volumes of mobile data with 1Gbps fiber broadband subscriptions.

    The operator’s new SurfHub plans include between 12GB and 24GB of 4G data as well as the 1Gbps home broadband plan.

    Prices start at under S$100, which is about half the cost of a standalone 12GB mobile plan, StarHub head of product and marketing Wang Li-Na said.

    “We know customers miss the freedom that huge data bundles offer and wish they were as affordable as before. Faster 4G technologies have catalysed the adoption of data-intensive services, and our customers are now sharing more and watching for longer on their smartphones, she said.

    “With SurfHub, we want to continue giving our Hubbing customers the best value, which is what StarHub is known for.”

    The plans also come with between 150 minutes and 700 minutes of talk time and 1000 to 1500 SMS, and offers for 50% off value-added services including international roaming, multiSIM and the StarHub Go Select online streaming service.

    StarHub has also increased the mobile data allocation for its five-services-in-one pack HomeHub Go – which combines 3G and 4G mobile broadband, fiber home broadband, fiber TV and home phone services – to 15GB.

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  • M1 commences Singapore’s first HetNet rollout

    M1 commences Singapore’s first HetNet rollout

    Singapore’s M1 has announced it has commenced Singapore’s first commercial HetNet rollout in collaboration with Nokia.

    As part of the rollout, M1 plans to progressively deploy Nokia’s Flexi Zone small cells and Wi-Fi equipment at hundreds of high-traffic hotspots across Singapore, including mass transit stations, malls and popular outdoor areas.

    The operator will also use small cell technology to bring connectivity to hard-to-reach areas including car parks, basements and parks.

    M1 plans to use LTE-WiFi Aggregation (LWA) technology to deliver peak download speeds of more than 1Gbps over its 4G+ network by 2017.

    The rollout follows HetNet trials earlier in the year at multiple locations including three MRT stations. During the trial, download speeds were improved by 60%.

    M1, MyRepublic, Singtel and StarHub have all been working with the Infocomm Development Authority (IDA) of Singapore on nationwide HetNet trials. M1’s participation has included trials of HD VoWiFi, as well as Wi-Fi on public buses.

    “The results from our HetNet technology trials were positive. 90% of users enjoyed a better mobile experience, with faster download and upload speeds. We are pleased that the trials have given our partners such as M1 useful insights and confidence to further enhance the mobile experience through commercial HetNet deployment,” IMDA chief executive designate Gabriel Lim said.

    The IMDA is due to be formed through the merger of IDA with the Media Development Authority (MDA) of Singapore.

    “As Singapore moves towards a Smart Nation, we look forward to working closer with companies in the tech, engineering and R&D space to develop solutions that can enhance connectivity and improve Singaporeans’ lives,” Lim added.

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  • Singapore makes cashless payments push

    Singapore makes cashless payments push

    In 2014 Singapore was one of the first countries in the world to build a 27/7, real-time interbank fund transfer system, called Fast.

    However, cash in circulation is 8.8% of GDP, compared to 4.4% in Australia and 2.12% in Sweden. Nearly 13 cheques per person were written in the country in 2014, compared to seven in Australia and effectively none in Sweden.

    According to research from the Monetary Authority of Singapore and KPMG, the social costs of this heavy reliance on cash and cheques is around 0.5% of GDP, or S$2 billion a year.

    In a speech, MAS managing director Ravi Menon says that the fact that Singapore is so far behind these other countries shows that the Fast infrastructure is “grossly under-utilised”.

    One of the key reasons for this is that people do not know the bank account numbers of people that they want to send money to. Therefore, MAS and the country’s banks are developing a Central Addressing Scheme (CAS) that will allow payments to be made through Fast using only a recipient’s mobile number, or NRIC number, or Unique Entity Number.

    “If all goes well, by this time next year, we will no longer need to remember bank account numbers for a majority of our electronic fund transfers,” says Menon.

    In his speech, the MAS MD also says that cost is holding back the take up of Fast among small businesses. Some banks charge up to S$10 to transfer funds through the system while cheque payments are free.

    Menon also bemoaned Singapore’s complicated point-of-sale situation, which sees many stores cluttering up counters with multiple terminals to accept different cards.

    To tackle this, the country is pushing ahead with a unified POS terminal that can read all kinds of cards at retail and hospitality outlets. About 1000 of them have been deployed at convenience stores such as 7-Eleven, with more to follow.

    Meanwhile, Singapore’s Land Transport Authority is teaming up with MasterCard for a pilot that will see participants pay for their train and bus journeys by tapping their contactless credit and debit cards.

    On MAS’s own role, Menon says that the central bank will streamline and strengthen the payments regulatory framework to create a single and modular regime that will be applied on an activity basis, rather than specific payment systems.

    KPMG’s report also recommends strengthening the governance model and creating a national payments council that fosters innovation, competition and collaboration, coordinating key initiatives, such as promoting interoperability and adopting common standards.

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  • Singtel sale slide offset by Indonesia, Thai mobile affiliates

    Singtel sale slide offset by Indonesia, Thai mobile affiliates

    Singapore Telecommunications announced a net profit of S$944 million for its first quarter ended June, up 0.3 per cent on the year, mainly due to stronger contributions from its mobile affiliates in Indonesia.

    Singtel’s sales fell 7.1 per cent on the year to S$3.9 billion. Singapore consumer revenue declined by 8.5 per cent to S$558 million. The growth in mobile data use could not fully offset the revenue decline in roaming and voice services in the city-state. The company’s operating revenue in Australia also fell by 15 per cent due to higher mobile service credits from device repayment plans and a weaker Australian dollar.

    Weaker equipment sales also dragged revenue down for both countries. “Equipment sales both in Singapore and Australia showed a decline and that reflects lower re-contracting volumes. There was also a higher take-up of SIM-only plans where they don’t buy the handset from us,” said Chua Sock Koong, group chief executive of Singtel, in a media briefing on Thursday.

    Contributions from Singtel’s other mobile affiliates helped to offset its losses. Indonesian mobile operator Telekomunikasi Indonesia’s profit after tax jumped 31.1 per cent on the year to US$244 million (S$327.78 million), supported by strong growth in voice, data and digital businesses. Thailand’s Advanced Info Service also generated higher contribution for the quarter, a 5.1 per cent increase to US$98 million after tax on the year.

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  • H&M Beauty sets opening date

    H&M Beauty sets opening date

    The Swedish fast-fashion brand, H&M has set September 10 as launch date for its beauty line in Asia.

    After making its debut late last year, H&M beauty line will come to its Asian customers this September, with Singapore as the first destination.

    The first two Singapore stores to present the line are at Orchard Building and H&M Raffles Place.

    The range covers cosmetics, skincare, body-care and haircare products. The makeup range will include more than 700 products for all makeup styles and occasions. The body-care products are said to be made from premium ingredients with ‘Conscious’ collection using recyclable packaging.

    The beauty line is part of H&M’s philosophy to offer shoppers the latest styles and quality with affordable prices.

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  • Singtel to lift stakes in AIS, Airtel

    Singtel to lift stakes in AIS, Airtel

    Singtel has confirmed it has arranged to indirectly increase its stake in Thai mobile affiliate AIS, and revealed it will also increase its share in India’s Bharti Airtel.

    The operator announced it has entered a conditional agreement to acquire 21% of Thai operator AIS’ largest shareholder Intouch Holdings from Singtel’s majority shareholder Temasek Holdings, confirming reports from earlier in the week.

    Intouch is AIS’ largest shareholder with a roughly 40% stake, while Singtel owns a 23% stake in AIS.

    Singtel has meanwhile also agreed to acquire a 7.39% stake in Bharti Airtel’s holding company Bharti Telecom, adding to the 39.78% it already owns.

    The acquisitions have a total value of S$2.47 billion ($1.84 billion). Singtel will pay cash, and fund the acquisition through a combination of internal cash, short-term debt and proceeds from a S$1.6 billion placement of new Singtel shares to Temasek. The deal still requires shareholder and regulatory approvals.

    “Singtel has been a strategic partner to both AIS and Airtel for more than 15 years. We have built deep and trusted relationships, worked well together through the years, sharing knowledge and expertise and we have grown together, from strength to strength,” Singtel Group CEO Chu Sock Koong said.

    “Today, they have a combined mobile customer base of more than 380 million across Asia and Africa. This is a unique opportunity for us to deepen our relationships with two great market leaders.”

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  • CropLife Asia Signs Partnership with Asian Apiculture Association

    CropLife Asia Signs Partnership with Asian Apiculture Association

    CropLife Asia announced today that it has signed a Memorandum of Understanding (MoU) with the Asian Apicultural Association (AAA) to support a research initiative to catalogue and study the bee species and populations in Asia. CropLife Asia Executive Director Dr. Siang Hee Tan and AAA President Dr. Siriwat Wongsiri signed the agreement at Singapore’s M Hotel.

    It is estimated that at least 87 out 115 global primary food crops require some form of animal pollination, and insect pollination occupies a high value in the production of daily produce including vegetables, fruits, edible oil and spices.

    Comprehensive data on pollinators in Asia is scarce and much of the information that does exist has been derived using an array of different methods, making it difficult to draw comparisons across geographies and time. To better understand the state of Asia’s pollinators, a first step in protecting them and promoting their use in agriculture, CropLife Asia and AAA have agreed to collaborate in developing a harmonized method to survey the pollinators in key Asian countries.

    “When it comes to pollinators in Asia, there is a general lack of both awareness as to the important role they play in agriculture as well as reliable data reflecting their overall health,” said Dr. Tan. “Our industry has a responsibility to work with chief stakeholders who have unique perspective and expertise in this area, and our partnership with AAA is an important and impactful step forward on this front.”

    A key component of the MoU is developing a universally-applicable, harmonized method to capture the state of bee health in particular in key countries across the region. Specifically, this will entail surveying bee species in order to identify major pollinators (including indigenous subspecies) and their relative abundance.

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  • New post at Luxasia Group for SingPost’s ex-boss

    New post at Luxasia Group for SingPost’s ex-boss

    Beauty retailer The Luxasia Group has appointed former SingPost CEO Dr Wolfgang Baier as group CEO, while founder/owner Patrick Chong has become chairman.

    “Luxasia is now at an important crossroads,” says Chong. “We intend to grow with our international partners and strengthen our core competencies to become the leading Asia consumer-centric omnichannel go-to-market partner of the beauty industry.”

    Patrick-Chong-Wolfgang-Baier

    He says Baier has proven leadership capabilities, vast knowledge and skills in areas such as CRM and omnichannel retail. “His track record in the logistics sector will also help strengthen Luxasia’s partnerships.”

    “Transformation is relevant in every sector and particularly for retail, where the digital and physical space is converging,” says Baier. “This makes developing an omni-channel ecosystem critical. We want to revolutionise how we serve consumers and brand partners in the beauty industry across Asia.”

    Chong says the search for a CEO took more than a year, as it was important Luxasia found the right leader.

    “Not only does Wolfgang understand our operations and share the same aspirations, in some ways he is even more ambitious for Luxasia with regard to developing new areas.”

    Established in 1986, The Luxasia Group has developed retail and distribution networks across Asia for some of the world’s biggest beauty companies. Based in Singapore, the privately held company has 11 offices and more than 2000 full-time employees in Singapore, China, Hong Kong, India, Indonesia, Malaysia, Myanmar, Taiwan, Thailand, the Philippines and Vietnam.

    It manages a portfolio of more than 120 international fragrance, cosmetics, skincare and
    professional salon brands including Beiersdorf, Burberry, Clarins, Estee Lauder, Ferragamo, Hermes, P&G and Shiseido.

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  • Faster roll-out for Mister Minit Asia

    Faster roll-out for Mister Minit Asia

    Australasian services retailer Mister Minit is to expand its retail presence in SE Asia after stellar growth in Malaysia and Singapore.

    The company says it is experiencing an increasing appetite for its personal services among time-poor shoppers.

    For the third consecutive year, the company has experienced strong comparable growth in Singapore and Malaysia with current running rates at 30 to 40 per cent, and is now on the verge of a major expansion program in South East Asia.

    “We are committing significant funding over the next three years initially in Singapore and Malaysia, with interest in also expanding into other Asian markets in the medium term,” said Mark Rusbatch, CEO of Mister Minit.

    Mark Rusbatch - CEO cropped

    There are currently 12 Mister Minit Singapore retail stores and seven in Malaysia.  The company is developing a pipeline of new shop openings for both countries and working with key landlords on identifying prime locations in shopping centres.

    “One of the fastest growing trends right now is ‘do it for me’ and Mister Minit is well placed to make time poor customer’s lives that bit easier – from shoe repairs to other household and personal services including key duplication, engraving and watch servicing,” said Rusbatch.

    Mister Minit Shoes 8157 (Large)

    The company is synonymous with ‘fixing people’s problems’ in Australia and New Zealand, where it is the clear market leader, and has shown year on year comparable sales and total growth for the past 15 years.

    “Our strategy in Australia and New Zealand has been to secure prominent locations in high foot traffic areas that provide ready access to those customers who are time poor and need to utilise our array of services as part of their everyday shopping needs including visiting the supermarket,” said Rusbatch.

    Mister Minit Service2 8406 (Large)

    Mister Minit will adopt a similar strategy in Southeast Asia, where it sees a real opportunity to accelerate its growth rates in the medium and long term.

    “Mister Minit’s heritage in this region has been around high quality shoe services and augmenting these with our full array of services, which include key duplication, personalisation through engraving, and watch servicing including band and battery replacement.”

    “As an international brand we deliver a consistent level of quality and services from our shop fit outs to our high service standards. We recognise the importance of people – from securing the best people to retaining them. We also invest in a significant level of training, upskilling our team in the latest technology and expertise. We know the quality of our people defines our brand.”

    The company’s franchise model is also a strength of the business, and has so far been implemented across five of the Singapore stores with more anticipated to follow.

    Mister Minit Singapore

    “Franchising is our preferred business model as it delivers a strong offer – combining local ownership with an International brand profile,” said Rusbatch.

    Mister Minit will next year celebrate its 60th Anniversary, following its establishment in 1957 in Europe.  In a further sign of the importance of the South East Asia region to the company, it will celebrate the milestone locally.  Mister Minit will host its Annual Franchisees Conference in Singapore in 2017, attended by franchisees and employees from across Australia, New Zealand and South East Asia.

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  • Chopard Singapore fails to notice missing millions

    Chopard Singapore fails to notice missing millions

    Geneva-based luxury goods company Chopard Singapore failed to notice it was missing S$11.2 million until a government investigator started looking into the embezzlement after a tip-off.

    Now the former accounting manager of the luxury goods company, known for its watches and jewellery, has been sentenced to 15 years’ jail for siphoning the money from her employer over nearly seven years.

    Chew Siew Lang, 53, misappropriated most of the money using erasable ink to write on cheques made out to Chopard suppliers for bogus transactions. After gaining the required two signatures on the cheques – Chew herself was an authorised signatory – she replaced the payee’s names with her own.

    The offences took place between January 2006 and August 2012, and Chew spent at least $2.1 million on lottery bets – she wrote 76 cheques of between $20,000 and $68,000 to a Singapore Pools retailer.

    In December, she pleaded guilty in the High Court to 56 charges – six counts of criminal breach of trust, 30 counts of falsification of accounts and 20 counts of using the benefits of her criminal conduct. A further 187 similar charges were taken into consideration.

    The prosecution had sought 18 to 20 years’ jail, but the defence argued that Chew has an impulse control disorder that turns her into a pathological gambler. The case was adjourned after Justice Woo Bih Li asked if there was a causal link between her mental disorder and her offences.

    In her latest appearance, Chew’s lawyer, Daniel Chia, told the court his client was not pursuing the point about her disorder after the prosecution submitted two psychiatric reports. He sought a jail term of 12 years.

    In sentencing, Justice Woo noted it was good Chew has the support of her family. “However, I also have to take into account that you misappropriate a very huge sum for which only a small portion has been recovered.”

    Chopard found out about the embezzlement only after the Commercial Affairs Department started investigating Chew. The company sacked her in August 2012, and two months later filed a civil suit against her. It has managed to recover only $197,000.

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  • Retail sales up 0.9% on-year in June, boosted by vehicle sales

    Retail sales up 0.9% on-year in June, boosted by vehicle sales

    Retail sales in Singapore rose 0.9 per cent in June compared with the previous year, mainly due to a jump in sales of motor vehicles, the Department of Statistics (SingStat) said on Monday (Aug 15).

    However, excluding motor vehicles, retail sales dipped 3.0 per cent compared with the same period a year ago.

    On a month-on-month basis, retail sales were down 1.5 per cent in June. Excluding motor vehicles, retail sales dropped 3.7 per cent.

    The total retail sales value in Juune was estimated at S$3.6 billion, similar to a year ago.

    Retailers of motor vehicles recorded a sales increase of 17.1 per cent compared to the previous year, the highest increase of all sectors. The next best performing sector was furniture and household equipment, which saw a 5.8 per cent increase. The medical goods and toiletries sector also recorded an increase of 3.0 per cent.

    Other than the mini-marts and convenience stores section, which was unchanged, all other sectors were in the red.

    According to SingStat, the telecommunications apparatus and computers sector fell the most at 25.1 per cent, compared with the previous year. This was followed by petrol service stations, which fell 14.1 per cent, and recreational goods, which saw a 11.8 per cent dip.

    Sales of food and beverage services rose 0.4 per cent from the previous year. The total sales value of food and beverage services in June was estimated at S$649 million, higher than the S$646 million in June 2015.

    The Retail Sales Index and the Food and Beverage Services Index measure the short-term performance of retail and F&B service industries based on their sales records. The sales figures exclude taxes such as GST and COE.

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  • Singtel said to plan to increase stake in AIS

    Singtel said to plan to increase stake in AIS

    Singtel is reportedly in talks regarding indirectly increasing its stake in Thailand’s top mobile operator AIS.

    The operator is negotiating with Temasek Holdings regarding a sale of part of the investment company’s 41% stake in Intouch, a major shareholder in AIS.

    Temasek Holdings is a Singaporean state-owned investment company which holds a 51% majority stake in Singtel. Temasek is also Intouch’s biggest shareholder with a 41% stake, while Intouch itself owns 40% of AIS. Singtel’s stake in AIS is currently 23%.

    Singtel and AIS previously held discussions regarding the Singaporean group increasing its stake in the Thai operator in 2014, but the negotiations were put on hold due to political and economic instability in the nation.

    But Bloomberg’s source stated that the companies involved believe there is renewed opportunity to pursue a deal now that the situation is becoming more stable.

    Singtel’s regional mobile associates are important to the operator’s financial performance. The company’s recently announced first quarter results  show that while the company’s net profit grew just 2%, pre-tax earnings contributions from the company’s regional associates climbed 19%.

    Temasek is meanwhile under pressure to pursue investments with a greater potential for returns after reporting the first decline in its portfolio for seven years during the financial year ending in March.

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